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5 locations in East Charlotte
Filters
Reviews
2.0 Poor
Sept 2023
8.0 Very Good
Apr 2021
Pros:
Staff was great - efficient and helpful. Everything was on time and easy!! Thank you!! 😊Cons:
Car was not what we ordered - the minivan we paid for was damaged so you exchanged it w a Nissan Pathfinder. This car was clean and perfect in every way - except it did not have quite enough room - which is why the minivan was ordered. I understand things happen -and I really appreciated you having a substitute car ready for us when we arrived! Unfortunately my boss who booked the rental said he paid extra for a minivan, and total invoice seemed even higher than he expected. He was not happy we paid too much for a substitute, especially as we later had to finagle people and luggage around.2.0 Poor
Apr 2021
Cons:
I ordered a Tahoe or similar and they didn’t have anything but a van. Had to come back to get the van and then waited 30 minutes the second time I came back for it. When I drove off the tank wasn’t even full. It was only at 1/4 tank. When I went to drop off the vehicle a few hours early at 7:50 am the manager told me they don’t open for 10 minutes. From beginning to end was a terrible experience. Left the keys in a drop box and left.10.0 Wonderful
Mar 2021
Cons:
N/A6.0 Okay
Feb 2021
Cons:
Cigarette smoke. The car including the trunk smelled like smoked cigarettes. At first when we put the luggage in the car, it seemed like the smell was only coming from the trunk, driving the car further I realized that my hands smelled heavily like cigarettes (which I’ve never smoked in my life) and I realized it was coming from the steering wheel. Not pleased with that at all.2.0 Poor
Feb 2021
Cons:
Called at the last minute and said they had no vehicle for me. I made other arrangements.2 locations in East Charlotte
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Reviews
2.0 Poor
May 2024
2.0 Poor
Oct 2023
2.0 Poor
Sept 2023
6.0 Okay
Sept 2023
8.0 Very Good
May 2022
2.0 Poor
May 2021
Pros:
Staff was friendly. Drop off was easy.Cons:
Upon arrival, No car was available although we had reservation. After waiting a few mins, Only car available was not clean and gas was on empty.2 locations in East Charlotte
Filters
Reviews
8.0 Very Good
Nov 2022
2.0 Poor
Apr 2021
Pros:
nothingCons:
the reservation was not clear. we wanted a car from the airport, not from within the city2.0 Poor
Apr 2021
Pros:
I had a horrible experience.Cons:
Upon arrival of the Hertz location it wad closed. I stood outside the building facility for 3 hours while workers were out on lunch. At this point I missed my check- in time and priority work meeting. I will never recommend this service to anyone. When asked for a refund I was told it was not possible. I took a lyft back to the airport in attempt to get back to the airport. This was a disgrace.4.4 Mediocre
Oct 2020
Pros:
Staff was friendly. Drop off was done after hours. It was easy.Cons:
Lack of available rental cars in area. Had to travel further than I wanted for the car. Price could have been better. Car was basic and small.6.0 Okay
May 2019
Pros:
The staff was polite though I wouldn’t go as far to say helpful. The car itself was nice.Cons:
The pick up and drop off were two of the worst experiences I’ve ever had. This text box can’t withstand the number of words required to fully explain. Long story short, three hours late and more than double the original charge we were finally able to get on the road in a car we didn't want.10.0 Wonderful
Aug 2018
Pros:
I had booked my rental on the internet and it turned out to be at a residential location; not at the airport (never looked). The agent handled getting the reservation transferred and had me on my way in minutes. The car also was perfect.Cons:
The car and experience were excellent; nothing to not like.2 locations in East Charlotte
Filters
Reviews
3.6 Poor
Aug 2019
Pros:
Staff was fine,Cons:
Got ripped off, pickup wasn’t at airport where I booked flight.. very deceiving in the way options were presented. Avis charged $65 extra for being 20 minutes late.. I won’t use Avis again2.0 Poor
Apr 2017
Pros:
NothingCons:
The fact that I found out when I arrived that they didn't in fact have a car despite my confirmation.2.0 Poor
Apr 2017
Pros:
Ease of booking and that's itCons:
While on my flight I received a voicemail that they no longer had any rental cars left. Why would they confirm a booking and then sell out. Did they know prior to my booking they had none left? Or did they continue to give customers cars that had no booking? Voicemail was very short with no explanation just that "they had no vehicles". This was a busy weekend I know. It don't confirm a booking if you have nothing!9.2 Wonderful
Dec 2016
Pros:
Easy to reserve, pick up and drop off. Attendant in Charlotte was professional, friendly and was expecting me when I arrived.Cons:
It seemed pricier than some other reservations I've made in the past.3.2 Poor
Oct 2016
Pros:
Not much.Cons:
Waited 40 min. in line at CLT then sent to offsite location for pick up. Despite multiple confirmations since my JULY RESERVATION I was told they had no cars. Eventually was given a 12 psngr van which broke down a block away(thankfully), then after many calls and more waiting, got a car. Unbelievably unpleasant.10.0 Wonderful
Oct 2016
Pros:
The customer service agent was extremely helpful with the rental, ensuring that the price quoted was given. The lot personnel delivered the vehicle to us. Awesome service!One location in East Charlotte
Filters
Reviews
2.0 Poor
May 2021
Pros:
We didn’t get the carCons:
We didn’t get the car2.0 Poor
May 2021
Pros:
Nothing. They didn’t have a car available even though I booked it.Cons:
Having a car. Not being called 10 minutes before my pickup to find out I didn’t have a car in a random city I had only been to once before3.2 Poor
Nov 2020
Pros:
The gentleman at the counter was nice.Cons:
I had to take my car back to the rental car place and get a replacement. The car's seat were filthy with burns in them. The car also had a sputter that made it seem as if it was going to cut off. It was replaced with a better care, but still there were scratches and dings on it as well. I would not recommend or use Ace rental car again.2.0 Poor
Nov 2020
Pros:
Nothing, I got pulled over by the police because the car had the wrong plate on it. They thought the vehicle was stolen. Ace didn't give me another, nor did they changed the plates.Cons:
They could have refunded me my money back or gave me another car.2.0 Poor
Sept 2020
Pros:
Absolutely nothing . I never received my car .Cons:
No one was there . No cars present . Nobody answered the phone . Had to make extra money to get a rental at another place !2.0 Poor
Aug 2020
Pros:
The ants that crawled on me in the office didn't bite me.Cons:
No triple charging for vehicle rental. Clean office. Returning calls about billing errors.One location in East Charlotte
Most popular agency | Enterprise Rent-A-Car |
---|---|
Most popular car type | SUV |
Average price | $116/day |
Good deal | $102/day |
On average a car hire in East Charlotte costs $116 per day.
Yes. Based on our information, EASIRENT in West Charlotte is the cheapest car hire location in Charlotte. It is located at Charlotte Douglas International Airport.
Based on ratings and reviews from real users on KAYAK, the best car hire in East Charlotte is ENTERPRISE (7.4, 15 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
SUV is the most frequently booked hire car type in East Charlotte.
A SUV car hire in East Charlotte costs $126 per day, on average.
On average a hire car in East Charlotte costs $814 per week ($116 per day).
On average a hire car in East Charlotte costs $3,490 per month ($116 per day).