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3 locations in Fourth Ward
Filters
Reviews
4.0 Mediocre
Oct 2023
8.0 Very Good
May 2022
2.0 Poor
May 2021
Pros:
Car was availableCons:
Cruise control did not work, front end was damaged, car smelled, safety features did not work2.0 Poor
May 2021
Pros:
Staff was friendly. Drop off was easy.Cons:
Upon arrival, No car was available although we had reservation. After waiting a few mins, Only car available was not clean and gas was on empty.2.0 Poor
Apr 2021
Pros:
Nothing.Cons:
We got to our pick up location and they did not have any cars available as well as no timeline of when they would get cars. They were less than helpful and lead us to an 800 number that basically told us there was nothing he could do to help. After 2.5 hours of being passed around on the phone We ended up canceling completely and going through someone else. I will never do this again. Horrible experience8.0 Very Good
Mar 2021
Pros:
Friendly staff and efficient process.3 locations in Fourth Ward
Filters
Reviews
2.0 Poor
Dec 2023
2.0 Poor
May 2021
Pros:
Never had the chanceCons:
The check-in process8.0 Very Good
Apr 2021
Pros:
Professional, friendly reps.Cons:
The representative said his only vehicle available was delivered from the airport location and the car had a heavy smoke smell. He said I could take it to the airport location to swap for another car. I appreciate it made the offer but don’t understand why the airport location provided the car to the other location knowing of the smoke problem. I did drive the 6 miles to the airport to make the swap. Personnel at both locations were friendly and professional.2.0 Poor
Apr 2021
Cons:
Your system (kayak) let me book a rental at an Avis location that wasn’t open on the day that I needed to pick it up. I didn’t find out about this until a few days before the rental when Avis called me. I had to find a new rental and process has gone up significantly. I used Priceline this time.2.0 Poor
Apr 2017
Pros:
NothingCons:
The fact that I found out when I arrived that they didn't in fact have a car despite my confirmation.2.0 Poor
Apr 2017
Pros:
Ease of booking and that's itCons:
While on my flight I received a voicemail that they no longer had any rental cars left. Why would they confirm a booking and then sell out. Did they know prior to my booking they had none left? Or did they continue to give customers cars that had no booking? Voicemail was very short with no explanation just that "they had no vehicles". This was a busy weekend I know. It don't confirm a booking if you have nothing!3 locations in Fourth Ward
Filters
Reviews
4.0 Mediocre
Jan 2024
10.0 Wonderful
Jan 2019
Cons:
Great4.0 Mediocre
Oct 2018
Pros:
The manager was very interested in making us happy and "upgraded" the car. However, there was very little selection. The first car we were shown was dirty and on empty. We were disappointed.Cons:
The selection in vehicles was awful. The cars had a lot of mileage and they weren't clean, were low on gas and just disappointing. We specifically choose Enterprise because our experience has always been good. However, we would not rent from here again.10.0 Wonderful
Oct 2018
Pros:
My representatives at check out and check in were both great.9.6 Wonderful
Mar 2017
Cons:
There was a slight smell of cigarettes.10.0 Wonderful
Nov 2016
Pros:
It was a Fiat 500. I might buy oneOne location in Fourth Ward
Filters
Reviews
8.0 Very Good
May 2021
Pros:
Staffs were nice and friendly.Cons:
I guess they forgot to vacuum the car. It would have been better if the car was clean. There were dog furs all over the back seats.8.0 Very Good
May 2021
Pros:
Easy check out and check in.Cons:
The car was dirty and smelled strongly of marijuana.2.0 Poor
May 2019
Cons:
1. Pickup was not at the airport. Since Hertz at airport would not honor agreement had to Uber $$ to Hertz downtown Charlotte. 2. Time we put to pick up was 6:00PM. Arrived at Hertz at 6:10PM and it was closed! Not a creature was stirring. 3. Still had to get to hotel 50 miles away - another UYes. Based on our information, EASIRENT in West Charlotte is the cheapest car hire location in Charlotte. It is located at Charlotte Douglas International Airport.
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