Charlotte car hire

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Charlotte, NC, United States
15 Apr — 22 Apr
Same drop-off
Charlotte, NC, United States
Thu 15/4
Noon
Thu 22/4
Noon

Charlotte car hire information

Pick-up locationCharlotte
Hire locations55
Airport locations18

Charlotte car hire reviews and directory

From $67/dayRated no. 1
Alamo
Best rated
Most popular
8.5 Excellent (275 reviews)
1 location in Charlotte
Alamo
Locations in Charlotte
5489 R C Josh Birmingham Pkwy+1 844 366 8844
Monday04:00 - 23:59
00:00 - 02:00
Tuesday04:00 - 23:59
00:00 - 02:00
Wednesday04:00 - 23:59
00:00 - 02:00
Thursday04:00 - 23:59
00:00 - 02:00
Friday04:00 - 23:59
00:00 - 02:00
Saturday04:00 - 23:59
00:00 - 02:00
Sunday04:00 - 23:59
00:00 - 02:00
  • 8.4
  • 8.7
  • 8.5
  • 8.6
  • 8.2
Recent reviews
4.0 Okay5 Apr. 2021
Cons: When we picked up the vehicle it only had 1/4 of a tank of gas so we had to wait 20 minutes for them to go put gas in it. When we returned the vehicle we stopped about 20 minutes from the city to fill it up and we were still charged for 3 gallons of gas at 10.00 a gallon, which is absolutely ridiculous.
4.0 Okay27 Mar. 2021
Pros: Drop off was super easy and the van was perfect for our needsCons: My flight was delayed by 3 hours, so instead of getting in at 9:00 pm it was midnight. When I got to the Alamo rental in the airport the entire garage was empty of cars. There were about 8 of us in line with nothing that we could do but wait to see if more cars were brought over, the employee said that they had overbooked and were waiting for more cars to be turned in and cleaned up. It was after 2:00 am when I got my car, thank goodness I kept my email confirmation because they wanted to charge me an extra $125 even though I picked up the car 5 hours later than I originally scheduled it for. I guess car rental companies are like airlines, they overbook "hoping" people don't show up but when everyone does the customers just get mad and end up having a poor experience.
10.0 Excellent25 Mar. 2021
Pros: Staff was greatCons: Our car had trash and food crumbs in it.
8.0 Excellent23 Mar. 2021
Pros: Vehicle is new, very comfortable, ran fantastic. Very easy to rent a car at this airport and to return it. The you g lady who took me to my van was awesome!Cons: The guy working at the desk is unfriendly and didn’t seem to enjoy his job working with people. Second time I’ve had the same experience with someone working at this counter at this airport. When I pulled a van around to pick up my family at baggage claim we realized someone had not put the flooring back correctly and it was difficult for them to quickly get in because they were two huge holes when you open the side van doors. We had to find a good spot once we left the airport where we could get out and put the flooring back the way it was supposed to be. I cannot imagine how difficult this would have been if I were picking up children instead of Teenagers. The seats fold down into the floor and someone had apparently pulled the seats back up where they belong but never bothered to put the flooring back right when they were cleaning it.
6.0 Good28 Feb. 2021
Cons: For Covid protocol standards the car was nasty. I went to Auto Bell and had it detailed and disinfected inside.
10.0 Excellent22 Feb. 2021
Pros: Great service and great car.
10.0 Excellent31 Jan. 2021
Pros: The staff represented the company very well; most attentive, and they were all very well coordinated. So everything worked out smooth. Thanks
10.0 Excellent29 Jan. 2021
Pros: GreatCons: Nothing
4.0 Okay22 Dec. 2020
Pros: The car was clean that’s the only thing I likedCons: I order SUV I received compact car if the rental company don’t have the vehicle that I went in stock they should give me upgrade not decrease in value of what they pay
8.0 Excellent20 Dec. 2020
Cons: Booked a Suburban and got an expedition. I do prefer the GM product full size SUVs
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Rated no. 2
Enterprise
8.1 Excellent (161 reviews)
14 locations in Charlotte
Enterprise
Locations in Charlotte
10421 S Tryon St+1 704 587 1058
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 02:00
1102 S. Tryon St.+1 704 348 4433
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 02:00
325 E 9th St+1 704 348 4433
Monday00:00 - 02:00
Tuesday00:00 - 02:00
Wednesday00:00 - 02:00
Thursday00:00 - 02:00
Friday00:00 - 02:00
Saturday00:00 - 02:00
Sunday00:00 - 02:00
3501 Brookshire Blvd+1 704 348 4433
Monday00:00 - 02:00
Tuesday00:00 - 02:00
Wednesday00:00 - 02:00
Thursday00:00 - 02:00
Friday00:00 - 02:00
Saturday00:00 - 02:00
Sunday00:00 - 02:00
4226 South Blvd Ste A+1 704 525 2104
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
5100 E Independence Blvd+1 704 531 2099
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 02:00
5115 Nations Ford Road+1 704 519 0533
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 02:00
5489 R C Josh Birmingham Pkwy+1 833 955 1128
Monday04:00 - 23:59
00:00 - 02:00
Tuesday04:00 - 23:59
00:00 - 02:00
Wednesday04:00 - 23:59
00:00 - 02:00
Thursday04:00 - 23:59
00:00 - 02:00
Friday04:00 - 23:59
00:00 - 02:00
Saturday04:00 - 23:59
00:00 - 02:00
Sunday04:00 - 23:59
00:00 - 02:00
5925 N Tryon St+1 704 597 0004
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 02:00
6030 Piedmont Row Drive South+1 704 552 7704
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday00:00 - 02:00
Sunday00:00 - 02:00
6541 E Independence Blvd+1 704 535 0521
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
6859 South Blvd+1 704 552 8992
Monday00:00 - 02:00
Tuesday00:00 - 02:00
Wednesday00:00 - 02:00
Thursday00:00 - 02:00
Friday00:00 - 02:00
Saturday00:00 - 02:00
Sunday00:00 - 02:00
7340 Smiths Corners Blvd+1 704 598 3150
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
7747 University City Blvd+1 704 688 6580
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
  • 8
  • 8.3
  • 8
  • 8
  • 8
Recent reviews
10.0 Excellent30 Mar. 2021
Cons: N/A
6.0 Good11 Feb. 2021
Cons: Cigarette smoke. The car including the trunk smelled like smoked cigarettes. At first when we put the luggage in the car, it seemed like the smell was only coming from the trunk, driving the car further I realized that my hands smelled heavily like cigarettes (which I’ve never smoked in my life) and I realized it was coming from the steering wheel. Not pleased with that at all.
2.0 Mediocre9 Feb. 2021
Cons: Called at the last minute and said they had no vehicle for me. I made other arrangements.
2.0 Mediocre3 Dec. 2020
Cons: They gave my car away half hour after my appointment without contacting me, I called Hotwire to complain, they have my confirmation number but they could not locate my reservation number, I ended up canceling my plans.
8.0 Excellent1 Dec. 2020
Pros: P/u and drop off were fine.Cons: Car REEKED of marijuana. I had to drive in that stupid car with my son for 5 days.
10.0 Excellent30 Nov. 2020
Pros: Staff was friendly and helpfulCons: The interior of the car had smudges on the screen and could’ve been a little cleaner.
8.0 Excellent29 Nov. 2020
Pros: well trained and efficient staff
7.6 Good4 Nov. 2020
Pros: Quick pick up and clean car.Cons: Drop off went poorly. Was wrongly accused of a scratch above the gas tank that was there when I picked the car up and did the walk around.
2.0 Mediocre25 Oct. 2020
Pros: None.Cons: This place had a fraudulent charge onto my account. They overcharged me by changing the class size and more than doubled my cost without notifying me. This is beyond unacceptable and I had to dispute the charge.
9.2 Excellent1 Oct. 2020
Pros: Everything
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From $42/dayRated no. 3
Dollar
Cheapest deal
7.3 Good (438 reviews)
1 location in Charlotte
Dollar
Locations in Charlotte
5489 Josh Birmingham Parkway+1 866 434 2226
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
  • 7.9
  • 7.7
  • 7.2
  • 7
  • 7.1
Recent reviews
10.0 Excellent31 Mar. 2021
Pros: The person in the front desk was Awesome, the car was clean and comfortable.
10.0 Excellent30 Mar. 2021
Pros: Staff very friendly and helpful.
10.0 Excellent13 Mar. 2021
Cons: Nothing
10.0 Excellent11 Mar. 2021
Pros: Staff was friendly. We got a better option as the vehicle we had booked was unavailable.Cons: Nothing.
6.0 Good1 Mar. 2021
Pros: Didn't rent this car.
8.0 Excellent31 Dec. 2020
Pros: Car and the person at check in were greatCons: Crazy driver that received our car accelerated like in a race and almost run over us
4.0 Okay27 Dec. 2020
Pros: Charged an extra $117 on the Priceline offer for the car--in small print at the bottom of the contract--VERY MISLEADING and DISHONEST--full price NOT disclosesd!Cons: Charge me the full price at the time of purchase--don't hide extra fees to close the deal!!!!!
2.0 Mediocre23 Dec. 2020
Pros: Decent vehicleCons: I reserved a full-size SUV. When I got there, there were no full-size SUV is available. I had a choice between a midsize SUV, or a minivan. I wasn’t very happy, but I chose the minivan. I was then told I had to wait because it was being cleaned and sterilized. I was told it would take 15 minutes. I waited for it just a little over an hour, before I could actually get the minivan. Today I returned it, before the 2 o’clock deadline on the contract. And then I received my receipt. The receipt I had a charge for fuel and service. I had filled up the minivan less than 2 miles away from the airport. The receipt also had a charge for keeping the car an extra hour. I return the car at 1:53 PM and again, my receipt said it needed to be returned by 2 PM. I’ve been frustrated from beginning to end with the entire rental process with dollar. I have rented 29 times through work with a competitor, and have never had an issue.
10.0 Excellent7 Dec. 2020
Pros: The staff were all very friendly and helpful and the car was clean and comfortable.Cons: The windshield wiper fluid. I know it's strange but it kept leaving residue on the car that would not come off and made seeing sometimes difficult.
6.8 Good7 Nov. 2020
Pros: The personnel were kind and helpful.Cons: I reserved a BMW SUV at initial booking. When I arrived to the counter they handed me keys to a Toyota Rav 4. When I reached the parking garage I saw the BMW was parked. I then presented my printed invoice illustrating my reserved BMW, and they allowed me to transfer. As I reached the gate to exit the parking garage, another attended came to stop my progress. I was directed to return the BMW and to use another vehicle. Why did I not get the car I reserved?
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From $48/dayRated no. 4
Budget
7.3 Good (253 reviews)
8 locations in Charlotte
Budget
Locations in Charlotte
1100 W Craighead Rd+1 704 596 9590
Monday09:00 - 14:00
Tuesday09:00 - 14:00
Wednesday09:00 - 14:00
Thursday09:00 - 14:00
Friday09:00 - 14:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
222 East 3rd Street+1 704 376 7073
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
3716 West Wt Harris Boulevard+1 704 921 3703
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday12:00 - 15:00
4200 South Boulevard+1 704 529 4826
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday10:00 - 12:00
4430 East Independence Blvd+1 704 536 6617
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 12:00
5489 Josh Birmingham Parkway+1 704 359 5701
Monday05:00 - 23:59
00:00 - 02:00
Tuesday05:00 - 23:59
00:00 - 02:00
Wednesday05:00 - 23:59
00:00 - 02:00
Thursday05:00 - 23:59
00:00 - 02:00
Friday05:00 - 23:59
00:00 - 02:00
Saturday05:00 - 23:59
00:00 - 02:00
Sunday05:00 - 23:59
00:00 - 02:00
5640 South Boulevard+1 704 522 8922
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 12:00
6721 East Independence Blvd+1 704 567 6202
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 12:00
  • 7.4
  • 7.5
  • 7.2
  • 7.2
  • 7.1
Recent reviews
6.0 Good6 Mar. 2021
Cons: There was no car available at original picked up location. They called me 30mins before to inform me and moved the location to pick up a different car farther away which cost more money on our end. Has to call and talk to a machine before you can get to operator. 1800 number unable to call pick up location to verify car availability
6.0 Good3 Mar. 2021
Pros: The rental fit my needs in a reasonable way do to airline changes.Cons: The reservation was for 5 am pick up but nobody showed up until after 5:30 am which put me behind for a morning meeting.
8.0 Excellent2 Mar. 2021
Pros: Friendly staff and efficient process.
4.0 Okay14 Feb. 2021
Pros: At the drop off, the man working definitely checked my receipt and caught that I was charged for gas when I actually filled it up myself.Cons: Cleanliness of the car, the price
10.0 Excellent19 Jan. 2021
Pros: Staff really helpful and easy and fastCons: Nothing
7.2 Good21 Oct. 2020
Pros: Good value for moneyCons: I dropped the car off after hours and then was charged a late fee even though I dropped the car off on time. When I called, they said they would reimburse me for the late fee, but they shouldn't have charged it to begin with!
2.0 Mediocre15 Oct. 2020
Pros: I didn’t like anything, man was behind the counter was rude , I have to rent a car so I can see my mom for the last time alive and his answer was (it’s nothing I can do for you) I can’t rent the car cause I don’t have Credit card.Cons: Accept cash , debit or any other way to pay !!
4.8 Okay15 Oct. 2020
Cons: Damaged and dirty vehicle
2.0 Mediocre12 Oct. 2020
Pros: -Cons: -
10.0 Excellent22 Sep. 2020
Pros: Friendly staffCons: All good
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From $56/dayRated no. 5
Hertz
7.2 Good (371 reviews)
6 locations in Charlotte
Hertz
Locations in Charlotte
5010 N Tryon St+1 704 509 1861
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
5489 Josh Birmingham Parkway+1 704 359 0114
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
6141 E Independence Blvd+1 704 566 3049
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
6300 Morrison Blvd+1 704 362 4768
Monday09:00 - 14:00
Tuesday09:00 - 14:00
Wednesday09:00 - 14:00
Thursday09:00 - 14:00
Friday09:00 - 14:00
895 W Trade St+1 704 444 2803
Monday09:00 - 14:00
Tuesday09:00 - 14:00
Wednesday09:00 - 14:00
Thursday09:00 - 14:00
Friday09:00 - 14:00
9218 South Boulevard+1 704 553 8989
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
  • 7.6
  • 7.5
  • 7
  • 7
  • 7
Recent reviews
2.0 Mediocre7 Apr. 2021
Pros: nothingCons: the reservation was not clear. we wanted a car from the airport, not from within the city
2.0 Mediocre1 Apr. 2021
Pros: I had a horrible experience.Cons: Upon arrival of the Hertz location it wad closed. I stood outside the building facility for 3 hours while workers were out on lunch. At this point I missed my check- in time and priority work meeting. I will never recommend this service to anyone. When asked for a refund I was told it was not possible. I took a lyft back to the airport in attempt to get back to the airport. This was a disgrace.
10.0 Excellent1 Apr. 2021
Cons: Absolutely nothing! I believe the Hertz service guy was named Matt. He was so accommodating, friendly and he went out of his way to ensure we had a vehicle much larger than what we originally thought we needed. 5 star review all the way! All the employees there were super friendly, felt like family!
2.0 Mediocre31 Mar. 2021
Pros: NothingCons: After paying the contract , hurts refused to give me a car for not having a credit card and bad credit. This was never informed to me. I'm still have not heard back. Completely ruined my vacation.
4.0 Okay31 Mar. 2021
Pros: Size of van was perfectCons: Air conditioning did not work in van and we were in Florida! Asked for credit as it was very uncomfortable. We came back from our trip a day early! No cooperation at drop-off. It was as if they didn’t believe us and van would not get serviced for the next person. This will lead to another unhappy customer.
10.0 Excellent30 Mar. 2021
Pros: The South Blvd location has the best employees! Went over and beyond our expectations. The Cargo Van was there at 8AM as requested. Excellent value. We saved HUNDREDSCons: The location of this Hertz is a bit cramped
4.0 Okay24 Mar. 2021
Pros: Not much. The drop of was super easy.Cons: Totally my fault, I ordered the pick up at the wrong location and was told to call Hertz to request a location change to the airport and that I would up the cost. I called and the agent told me it would cost more than $1000, yes, $1000. She was even laughing when she said it! I had to Uber from the airport to the correct location. Again, I realize this was my fault, but $1000!?!? Ridiculous! The place I rented from did not have a full size car as I requested and I got a 2020 Rouge Sport (small SUV). I was also not happy about this. I don't know why I keep renting from Hertz! This was the 3rd strike with them...never again! Last 2 times, they had no cars...NO CARS!!! Awful!!
4.0 Okay22 Mar. 2021
Pros: Deceiving website...CLT airport rental was a $50 Uber!!!!! This absolutely should have been clearer. My husband is a preferred Hertz member was furious!! Staff in CLT airport did not care or help. Are you kidding me??? Lost a longtime customer!!Cons: Awful customer service, deceptive website...a $50 Uber to get a reserved car???? My husband, a frequent traveler will never us your company again!! Thanks for ruining his arrival and putting a damper on our trip!!
6.0 Good19 Mar. 2021
Cons: I was trying to rent a car at the airport but the prices were too high. I logged out and then almost immediately got an email saying Kayak had found me a deal on a car. It was a good deal (so I thought) so I took it. Turns out it was for another location, 30 minutes from the airport! So it cost me $40 each way to UBER to the car! What a scam! I will never use Kayak again.
2.0 Mediocre8 Mar. 2021
Cons: They did not have the car rented. They told me that even though it was paid fir and confirmed that the site had booked a car they did not have
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Rated no. 6
Advantage
6.9 Good (201 reviews)
1 location in Charlotte
Advantage
Locations in Charlotte
5501 Josh Birmingham Parkway+1 704 395 9983
Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59
  • 7
  • 7.2
  • 6.7
  • 6.6
  • 6.8
Recent reviews
10.0 Excellent5 Apr. 2021
Pros: yesCons: it was super easy great car
2.0 Mediocre5 Apr. 2021
Pros: It was a terrible experience! Reserved a vehicle for the weekend edit up having no car! First time trying advantage to! We will never do that again!Cons: Having a car ready. Especially when we made a reservation!
4.0 Okay30 Mar. 2021
Pros: The rental car was very clean and low miles.Cons: The pick up process was extremely slow. There was only one person working at the pick up window and the process took almost an hour to get our car. The associate was very nice, but there should have been more help to process the cars.
10.0 Excellent29 Mar. 2021
Cons: Pick up and drop off we’re quick and easy
2.0 Mediocre25 Mar. 2021
Cons: Didn’t honor reservation
8.0 Excellent15 Mar. 2021
Pros: Staff friendly and drop off easy.Cons: We stood in line over an hour to pick up the car initially. Only one person on staff doing everything. Took forever!
2.0 Mediocre27 Feb. 2021
Pros: Pickup lady (Donna) was kind and helpful. Also overwhelmed.Cons: Pickup took over an hour due to understaffing. Car was cheap and loud. Worst of all it smelled awful like smoke. My eyes were watery and my had a headache the whole time I was in it. Fortunately I only needed it for 24 hours. If I would’ve had time at drop off I would’ve asked for my money back.
10.0 Excellent1 Feb. 2021
Pros: Calvin, he was awesome. Friendly and accommodating, Calvin made the process simple and easy.
8.0 Excellent30 Nov. 2020
Pros: Staff were helpful. It was a bad flight and I was stressed and sick. They were nice.Cons: Airport signs were confusing.
8.0 Excellent29 Nov. 2020
Pros: Quickness in the processCons: Cleanness, better conditions of the car. Wheels where not good
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Rated no. 7
Payless
5.8 Okay (136 reviews)
1 location in Charlotte
Payless
Locations in Charlotte
3315 Scott Futrell Drive+1 704 399 7167
Monday09:00 - 14:00
Tuesday09:00 - 14:00
Wednesday09:00 - 14:00
Thursday09:00 - 14:00
Friday09:00 - 14:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
  • 6.1
  • 6.1
  • 5.7
  • 5.3
  • 6
Recent reviews
2.0 Mediocre21 Oct. 2018
The Payless shuttle never came.Pros: We went to AvisCons: We waited 40 minutes
2.0 Mediocre9 Oct. 2018
Never got my car.- completely unacceptablePros: NothingCons: Payless called me while I was on the way to the rental car to tell me they didn’t have a car for me. Unacceptable
10.0 Excellent18 Sep. 2018
Pros: Easy check-in, car was ready
2.0 Mediocre6 Aug. 2018
Cons: The van did not pick us up. We waited 40 plus minutes and had to take a cab to their location. The local phone number given to us went to a national location. We could not get info as to when we might have been picked up. The local Payless employee could have not been less helpful and offered no apology. We will never use Payless again.
8.0 Excellent5 Aug. 2018
Payless .. not bad, not amazing, but good enough!Pros: The price was good, no secret charges. The staff were very nice and I was in and out asap. Car was great and got me exactly where I needed to go!Cons: The shuttles take a long time but I understand why. I took a cab instead to find the NC airport location.
4.0 Okay17 Jul. 2018
loss for wordsPros: car was fine.Cons: I had to wait at the airport for over an hour for a shuttle to the site. when I got to the site I had to wait for a car and it to be cleaned. I was really disappointed. I have used Payless in the past and was satisfied , I think I might have to really think about using u people again
2.0 Mediocre4 Jul. 2018
No pickup. No phone answering. Terrible customer svcPros: NothingCons: Sat on curb for 25 minutes with no shuttle circulating. Called local office number 4-5 times with no one answering the phone. Then called national 800 number, actually spoke to a human who assured me a shuttle was on the way. After waiting another 10 minutes I walked inside and rented from another company. Not worth the hassle and wasting an hour of your life waiting for their shuttle bus. Will not rent from Payless ever
2.0 Mediocre11 Jun. 2018
Cons: I picked up the car with quarter tank of gas with 5536 meter mileage and returned the car with half tank full of gas with 5574 meter mileage. I only drove 38 miles for whole rental. I added 5.162 gallon of gas which is about half full of tank. Payless Car Rental girl wanted me to pay up to full of tank gas and charged me additional $18.07 for fuel charge. I felt I got robbed
3.2 Mediocre16 May 2018
Car not ready, smelled like cigarettesPros: The car got good gas mileageCons: First the shuttle took 45 minutes to arrive, even after two phone calls. The car wasn’t ready so we had to wait 15 more minutes after getting there, even though we were almost two hours later than we had reserved the car for. The car was smelled like an ash tray and was filthy with crumbs in the cup holders and stains on the seats.
2.8 Mediocre10 May 2018
Charlotte Airport Payless POORPros: Car itself was running and functionalCons: Extremely long wait for Charlotte Payless staff to pickup and drop off. rental is off Airport property No urgency what so ever Car war dirty Employees were confrontational with each other and customers
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Rated no. 8
Avis
7.5 Good (59 reviews)
8 locations in Charlotte
Avis
Locations in Charlotte
1100 West Craighead Road+1 704 921 3386
Monday09:00 - 14:00
Tuesday09:00 - 14:00
Wednesday09:00 - 14:00
Thursday09:00 - 14:00
Friday09:00 - 14:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
222 East 3rd Street+1 704 331 9007
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
3716 West W.T. Harris Boulevard+1 704 599 6432
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday12:00 - 15:00
4200 South Boulevard - Suite A+1 704 529 7567
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday10:00 - 12:00
4430 East Independence Boulevard+1 704 563 7013
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 12:00
5489 Josh Birmingham Parkway+1 704 359 5700
Monday05:00 - 23:59
00:00 - 02:00
Tuesday05:00 - 23:59
00:00 - 02:00
Wednesday05:00 - 23:59
00:00 - 02:00
Thursday05:00 - 23:59
00:00 - 02:00
Friday05:00 - 23:59
00:00 - 02:00
Saturday05:00 - 23:59
00:00 - 02:00
Sunday05:00 - 23:59
00:00 - 02:00
5640 South Boulevard+1 704 523 7113
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 12:00
6721 East Independence Blvd+1 704 568 6637
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 12:00
  • 7.6
  • 7.5
  • 7.6
  • 7.4
  • 7.1
Recent reviews
2.0 Mediocre29 Mar. 2021
Pros: NothingCons: Actually reserve a car
8.0 Excellent9 Jan. 2021
Cons: Did not like the Tacoma, it was stuck in 4wd at first, and just drove like a brick, should have gone with the ranger.
3.6 Mediocre11 Nov. 2020
Cons: Could not choose type of car. Was billed a $49.95 refueling surcharge upon return even though I returned the car with the tank full after filling up less than 2 miles from the return point.
8.0 Excellent16 Feb. 2020
Pros: The staff was friendly and nice, especially at the drop off in Roswell, GACons: While the car I got was technically an upgrade and very nice, I would have preferred to get the smaller car I originally reserved.
9.6 Excellent28 Dec. 2019
Cons: My car was missing its set of primary keys, so I didn't have any automatic locking /unlocking features
4.4 Okay2 Oct. 2019
Pros: Customer service at pick up was great but the line was over 45 min long, not enough customer service reps were working.Cons: I reserved a VW Jetta or “similar” and got a 2 door camaro that was terrible. The line was way too long to wait in it again to try to change cars.
3.6 Mediocre8 Aug. 2019
Pros: Staff was fine,Cons: Got ripped off, pickup wasn’t at airport where I booked flight.. very deceiving in the way options were presented. Avis charged $65 extra for being 20 minutes late.. I won’t use Avis again
10.0 Excellent7 May 2019
Cons: Nothing
4.4 Okay30 Jun. 2018
Pros: Easy and convenient online and one way drop off for "reasonable fee"Cons: Gave me the "junker" of their fleet since it was a one way drop off...smelled like stale smoke, and was dirty. I basically did their drop-off work for them at my expense.
10.0 Excellent18 Apr. 2018
Pros: Great service. I had forgotten to bring my paperwork with me when I returned the car. The Avis employee was very helpful and patient in helping check me out. Great rental experience from start to finish.
Show more reviews
Rated no. 9
Thrifty
6.6 Good (81 reviews)
1 location in Charlotte
Thrifty
Locations in Charlotte
5330 Wilkinson Blvd+1 877 283 0898
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
  • 6.9
  • 6.8
  • 6.4
  • 5.9
  • 6.9
Recent reviews
4.4 Okay27 Jul. 2017
Easy drop offPros: Quick and easy drop offCons: There is no Thrifry drop off, if I didn't know to take to Dollar I would still be wandering the airport.
2.4 Mediocre6 Jun. 2017
Thrifty and Kayak -- Bad combinationCons: I made two Thrifty Car reservations using Kayak. When I tried to pick up the first car Thrifty said the reservation was cancelled. Sure enough, I checked the Kayak paperwork and the reservation cancelled automatically two hours before the scheduled pick up time. I checked the next reservation 3 days in the future and found that it too automatically cancelled 2 hours before the scheduled pick up. I called both Kayak and Thrifty and neither could change it. Absolutely useless.
10.0 Excellent17 May 2017
They made it so easy and were so very friendly!!Pros: The location was close to the airport, the shuttle was clean and easy to find, and the employees were so kind and very efficient!
3.6 Mediocre7 May 2017
The highlight of this experience was surrendering the vehicle.Pros: It was exhilarating being reprimanded by the check in desk for declining their own insurance, even though I had already purchased insurance via Kayak.Cons: The rented Ford Fiesta may have once been a viable vehicle, but the transmission barely cycled--leaving me stranded more than once in the middle of intersections. What a piece of junk.
3.2 Mediocre2 May 2017
Worse than the DMVCons: A single person running the counter when checking in. Zero ability to answer questions. The car treated me like a teenager with having speed limited to 80, volume limited to 9, seat belts that would shut off the radio if they weren't plugged in. There wasn't a drive to pick us up from the location to go back to the airport. Overall, the situation was a disaster.
4.0 Okay2 May 2017
The Handling of the CarCons: The handling of the car that I was given was terrible. It was very sensitive, which made it tough to drive especially when on the highway. In addition, the lady at the counter said the upgrade was $12 and when I got the receipt, it as $20.
8.4 Excellent1 May 2017
Great car, great rate, sketchy location and unhelpful employeesPros: The car was brand spankin' new, for an unfathomably low price. Drove well, great gas mileage. If you pay by credit card, don't get the insurance! Your credit card company most likely has car rental insurance built in (obviously, you should double check first). Don't let them try to push insurance on you.Cons: The location is pretty awful and not on the Airport grounds. The folks working there are not helpful, slow, and don't understand customer service.
3.2 Mediocre24 Apr. 2017
Not what I purchasedCons: I purchased a specialty car that was shown as a smaller suv on Kyak. When I got to Thrifty I was given a compact car. They asked if I wanted to upgrade to what I got online- for double the price. WILL NOT go through Kayak/Thrifty again!
8.4 Excellent10 Apr. 2017
Pros: The staff was very friendly and helpful.
8.0 Excellent2 Apr. 2017
Cons: Pick up in Charlotte, no cruise control
Show more reviews
Rated no. 10
Silvercar
10 Excellent (1 review)
1 location in Charlotte
Silvercar
Locations in Charlotte
3101 Yorkmont Road, STE 1600+1 855 359 2227
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
Rated no. 11
National
9.7 Excellent (5 reviews)
1 location in Charlotte
National
Locations in Charlotte
5489 R C Josh Birmingham Pkwy+1 844 366 8843
Monday04:00 - 23:59
00:00 - 02:00
Tuesday04:00 - 23:59
00:00 - 02:00
Wednesday04:00 - 23:59
00:00 - 02:00
Thursday04:00 - 23:59
00:00 - 02:00
Friday04:00 - 23:59
00:00 - 02:00
Saturday04:00 - 23:59
00:00 - 02:00
Sunday04:00 - 23:59
00:00 - 02:00
  • 10
  • 10
  • 10
  • 10
  • 8.8
Recent reviews
9.2 Excellent5 Jan. 2017
Pros: Good car, excellent pickup process in Charlotte.Cons: The price - I was in a bind and needed the reservation, but I thought it expensive.
10.0 Excellent24 Jul. 2016
GREAT CUSTOMER SERVICEPros: The Customer Service rep was very patient and helpful. There was an issue with the DL but they handled it quickly and effectively.
Rated no. 12
Ace
4.5 Okay (17 reviews)
2 locations in Charlotte
Ace
Locations in Charlotte
4901 C Wilkinson Blvd.+1 877 219 9192
Monday09:00 - 14:00
Tuesday09:00 - 14:00
Wednesday09:00 - 14:00
Thursday09:00 - 14:00
Friday09:00 - 14:00
Saturday09:00 - 14:00
6248 E. Independence Blvd+1 877 219 9192
Monday09:00 - 14:00
Tuesday09:00 - 14:00
Wednesday09:00 - 14:00
Thursday09:00 - 14:00
Friday09:00 - 14:00
Saturday09:00 - 14:00
  • 4.3
  • 4.8
  • 4.7
  • 4.4
  • 4.5
Recent reviews
3.2 Mediocre16 Nov. 2020
Pros: The gentleman at the counter was nice.Cons: I had to take my car back to the rental car place and get a replacement. The car's seat were filthy with burns in them. The car also had a sputter that made it seem as if it was going to cut off. It was replaced with a better care, but still there were scratches and dings on it as well. I would not recommend or use Ace rental car again.
2.0 Mediocre15 Nov. 2020
Pros: Nothing, I got pulled over by the police because the car had the wrong plate on it. They thought the vehicle was stolen. Ace didn't give me another, nor did they changed the plates.Cons: They could have refunded me my money back or gave me another car.
2.0 Mediocre15 Oct. 2020
Cons: They said they called me the morning of to tell me that there were no cars available, however, I never received that call. I showed up to the rental office and no one was working. I had to call a number to find out what was going on and I was told there was nothing they could do.
2.0 Mediocre1 Sep. 2020
Pros: Absolutely nothing . I never received my car .Cons: No one was there . No cars present . Nobody answered the phone . Had to make extra money to get a rental at another place !
2.0 Mediocre29 Aug. 2020
Pros: The staff called to tell me an hour before my pick up that they had ran out of cars. And I still haven’t received my insurance deposit back.Cons: Receiving my insurance deposit back to my account.
2.0 Mediocre22 Aug. 2020
Pros: The ants that crawled on me in the office didn't bite me.Cons: No triple charging for vehicle rental. Clean office. Returning calls about billing errors.
2.0 Mediocre3 Aug. 2020
Cons: I made a reservation online and showed up at the time/location booked to get my rental car. No cars were available. No one had called to tell me ahead of time and no alternate arrangements were made. I was told “sorry” and told to cancel my reservation. Then left car less.
2.0 Mediocre3 Aug. 2020
Cons: Have a shuttle from the airport to Ace. Ridiculous.
4.8 Okay27 Jul. 2020
Pros: Drop off was very easy. Dropped keys in Dropbox at door.Cons: The process of getting car was very slow. Booked online, and had to wait an additional 45 minutes once I arrived for my car to be ready. Worker seemed stressed out. Car wasn’t cleaned out from previous driver. Car also had expired tags that had to be changed out before I could go but after reservation was booked.
2.0 Mediocre13 Jul. 2020
Pros: worse rental experience in my life. Please remove this company from your network.Cons: That the company actually have cars available, shuttle from the airport etc.
Advance Car And Truck Rental
1 location in Charlotte
Advance Car And Truck Rental
Locations in Charlotte
5501 Josh Birmingham Pkwy Suite A, Charlotte, Mecklenburg County, North Carolina+1 704 395 9983
Recent reviews
Airport Van
1 location in Charlotte
Airport Van
Locations in Charlotte
4901 Wilkinson Blvd
Recent reviews
Easirent
1 location in Charlotte
Easirent
Locations in Charlotte
Charlotte Douglas International Airport
MondayInvalid date - 23:59
TuesdayInvalid date - 23:59
WednesdayInvalid date - 23:59
ThursdayInvalid date - 23:59
FridayInvalid date - 23:59
SaturdayInvalid date - 23:59
Recent reviews
Europcar
1 location in Charlotte
Europcar
Locations in Charlotte
Please Go To The Advantage Counter+1 704 395 9983
Recent reviews
keddy by Europcar
1 location in Charlotte
keddy by Europcar
Locations in Charlotte
4200 Rental Car Rd, Charlotte+1 704 395 9983
Recent reviews
MEGA MC
1 location in Charlotte
MEGA MC
Locations in Charlotte
204 West Woodlawn Road Ste D+1 980 498 6947
Recent reviews
Sunnycars
1 location in Charlotte
Sunnycars
Locations in Charlotte
4108 Rental Road
Recent reviews
1998 travellers who hired a car in Charlotte gave the car agency they used an average rating of 7.3

Car hire locations in or near Charlotte

Good to know

Most popular agency

Alamo

Most popular car type

Intermediate

Average price

$72/day

Good deal

$56/day

When to book a car hire in Charlotte

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Charlotte

  • Driving in Charlotte is the most convenient and effective way of getting to know the city, as all the major interest points are pretty scattered across a 15-mile range. Downtown Charlotte, which is known as Uptown, gets quite busy, but just a short ride away you'll find the cool North Davidson St. and Plaza Midwood neighborhoods. A car is the perfect option for those looking to explore other destinations outside the city — including the US National Whitewater Center, an outdoor recreation facility that sits 15 miles west of Uptown and offers several outdoor activities. Another popular destination is Lake Norman, which is only 30 minutes outside of Charlotte.
  • All the big car hire agencies, including Alamo, Avis, Enterprise, and Hertz, can be found at Charlotte Douglas International Airport (CLT)'s Consolidated hire Car Facility, which is in the Level 2 lobby next to the Hourly Parking Deck, right in front of the Arrivals terminal.
  • Uptown is one of the most crowded areas in the city, particularly when there are big events going on, such as a Carolina Panthers game, so beware of pedestrians if you're driving there. The whole of Charlotte gets pretty packed during NASCAR season, so you may want to avoid going to shopping malls in the city center. The Interstate 485 (I-485) is a highway loop that encircles the city, and, while it may be a little difficult to navigate, it is usually less congested than the Interstate 77, which flows north-south on the western side of Charlotte.
  • Although traffic is manageable, roads are usually fairly busy throughout Charlotte during peak hours, so avoid rush hour traffic both in the morning (between 7:30 and 10 a.m.) and afternoon (between 4 and 7 p.m.) if you don't want to be stuck driving for longer than needed. The I-77 in particular tends to get packed during rush hour, in which case it's best to take the 385 loop around the city. When there's a major sporting event taking place, it is recommended that you refrain from driving in the Uptown area.
  • 25% of our users found a car hire in Charlotte for $56 or less
  • Book your car hire in Charlotte at least 1 day before your trip in order to get a below-average price
  • Supplier choice car hires in Charlotte are around 48% cheaper than other car types, on average

FAQs about hiring a car in Charlotte

  • Some car hire companies in Charlotte which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Alamo, Budget and Dollar

  • On average a hire car in Charlotte costs $72 per day.

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Charlotte are Alamo (8.6, 539 reviews), Enterprise (8.4, 441 reviews), and Dollar (7.3, 465 reviews).

  • The average price of fuel in Charlotte is $4.16 per litre over the past 30 days. Filling up a tank of fuel costs between $50 and $67, depending on the car size.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type in Charlotte.

  • Car hire companies onsite at Douglas airport include Alamo, Budget, Dollar and Hertz.

  • Car hire companies that offer shuttle or pick-up services from Douglas airport to off-airport locations include Alamo, Budget, Dollar and Hertz.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car hire in Charlotte costs $69 per day, on average.

  • A Compact car hire in Charlotte costs $58 per day, on average.

  • A Economy car hire in Charlotte costs $45 per day, on average.

  • In Charlotte, cars are most frequently hired at Alamo 5489 R C Josh Birmingham Pkwy (9 km from city centre ).

  • On average hiring a car in Charlotte costs $503 per week ($72 per day).

  • On average a car hire in Charlotte costs $2,157 per month ($72 per day).

  • A small automatic car is the recommended option in Charlotte for travelers who don't require much space for passengers or luggage, as they are easy to drive and park around the city. For families, a compact SUV might be the best option, as it drives well both in the city and around the mountains and lakes.

  • The speed limit within the city is usually 35 miles per hour (mph), but it may be lower in certain residential areas, in which case speed limit signs will be posted. Outside the city area the speed limit is usually 55 mph, and interstates all have posted speed limits with a maximum of 70 mph.

  • The average petrol prices in the city are approximately $2.29 per gallon, while lower prices can range anywhere between $1.99 and $2.14 per gallon. Try to fill up the tank early in the morning or late in the evening, and avoid doing so on weekends or just before, as petrol stations can get pretty crowded.

  • There are about 1,100 on-street parking spaces in the Uptown area of Charlotte, plus over 20 parking garages spread throughout the city. Street parking must be paid between 7 a.m. and 6 p.m. on weekdays -- you can either pay at the meter or at the designated kiosks. Parking Uptown usually costs at least $1 per hour, while daily rates typically range between $8 - $10.