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One location in Seversville
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Reviews
2.0 Poor
Oct 2018
Pros:
We went to AvisCons:
We waited 40 minutes2.0 Poor
Oct 2018
Pros:
NothingCons:
Payless called me while I was on the way to the rental car to tell me they didn’t have a car for me. Unacceptable10.0 Wonderful
Sept 2018
Pros:
Easy check-in, car was ready2.0 Poor
Aug 2018
Cons:
The van did not pick us up. We waited 40 plus minutes and had to take a cab to their location. The local phone number given to us went to a national location. We could not get info as to when we might have been picked up. The local Payless employee could have not been less helpful and offered no apology. We will never use Payless again.8.0 Very Good
Aug 2018
Pros:
The price was good, no secret charges. The staff were very nice and I was in and out asap. Car was great and got me exactly where I needed to go!Cons:
The shuttles take a long time but I understand why. I took a cab instead to find the NC airport location.4.0 Mediocre
July 2018
Pros:
car was fine.Cons:
I had to wait at the airport for over an hour for a shuttle to the site. when I got to the site I had to wait for a car and it to be cleaned. I was really disappointed. I have used Payless in the past and was satisfied , I think I might have to really think about using u people againOne location in Seversville
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4.0 Mediocre
Oct 2023
2.0 Poor
Apr 2021
Pros:
Nothing.Cons:
We got to our pick up location and they did not have any cars available as well as no timeline of when they would get cars. They were less than helpful and lead us to an 800 number that basically told us there was nothing he could do to help. After 2.5 hours of being passed around on the phone We ended up canceling completely and going through someone else. I will never do this again. Horrible experience2.0 Poor
Oct 2020
Pros:
-Cons:
-7.6 Good
Dec 2019
Pros:
The staff were very friendly.Cons:
No cars were available at the time of pick up. I had to wait 46 minutes for a vehicle to come in9.2 Wonderful
July 2019
Cons:
Drop off at Buffalo little confusing where to park. Tight quarters for returns4.4 Mediocre
Aug 2018
Cons:
They charged me the wrong amount - not the one quoted me - for the car and I had to spend extra time to get it straightened out.3 locations in Seversville
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Reviews
4.0 Mediocre
Jan 2024
10.0 Wonderful
Jan 2019
Cons:
Great4.0 Mediocre
Oct 2018
Pros:
The manager was very interested in making us happy and "upgraded" the car. However, there was very little selection. The first car we were shown was dirty and on empty. We were disappointed.Cons:
The selection in vehicles was awful. The cars had a lot of mileage and they weren't clean, were low on gas and just disappointing. We specifically choose Enterprise because our experience has always been good. However, we would not rent from here again.10.0 Wonderful
Oct 2018
Pros:
My representatives at check out and check in were both great.9.6 Wonderful
Mar 2017
Cons:
There was a slight smell of cigarettes.10.0 Wonderful
Nov 2016
Pros:
It was a Fiat 500. I might buy oneOne location in Seversville
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Reviews
8.0 Very Good
May 2021
Pros:
Staffs were nice and friendly.Cons:
I guess they forgot to vacuum the car. It would have been better if the car was clean. There were dog furs all over the back seats.8.0 Very Good
May 2021
Pros:
Easy check out and check in.Cons:
The car was dirty and smelled strongly of marijuana.2.0 Poor
May 2019
Cons:
1. Pickup was not at the airport. Since Hertz at airport would not honor agreement had to Uber $$ to Hertz downtown Charlotte. 2. Time we put to pick up was 6:00PM. Arrived at Hertz at 6:10PM and it was closed! Not a creature was stirring. 3. Still had to get to hotel 50 miles away - another UOne location in Seversville
One location in Seversville
Filters
Reviews
2.0 Poor
May 2021
Cons:
They ran out of cars and closed the office. We showed up in an Uber and were left outside since the office was closed, at 2:30 in the afternoon. We had a reservation. They did not call us. We had to take another Uber to another location. Completely unacceptable and will never book with them again.2.0 Poor
Apr 2021
Cons:
They should have mentioned that there were no cars available before I drove all the way over to the place to pick my rental car up. Instead, they mention it after I got my confirmation code and after I drove all the way up to the store. Smh2.0 Poor
Oct 2020
Cons:
They said they called me the morning of to tell me that there were no cars available, however, I never received that call. I showed up to the rental office and no one was working. I had to call a number to find out what was going on and I was told there was nothing they could do.2.0 Poor
Aug 2020
Pros:
The staff called to tell me an hour before my pick up that they had ran out of cars. And I still haven’t received my insurance deposit back.Cons:
Receiving my insurance deposit back to my account.2 locations in Seversville
Yes. Based on our information, EASIRENT in West Charlotte is the cheapest car hire location in Charlotte. It is located at Charlotte Douglas International Airport.
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