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2 locations in Westover Hills
Filters
Reviews
2.0 Poor
Oct 2023
8.0 Very Good
May 2021
Pros:
Staffs were nice and friendly.Cons:
I guess they forgot to vacuum the car. It would have been better if the car was clean. There were dog furs all over the back seats.4.0 Mediocre
May 2021
Pros:
The car was goodCons:
They were unable to change the drop-off location. Two people said they could not do it. A third said they could but for almost double than I paid for rental for the weekend!8.0 Very Good
May 2021
Pros:
Easy check out and check in.Cons:
The car was dirty and smelled strongly of marijuana.2.0 Poor
May 2021
Pros:
N/ACons:
Not only was the service poor and the wait times long but the vehicle that we reserved had been given away and there was nothing ready for us when we got there. The car that was given to us hadn’t been cleaned, a lower class and smelt as if two skunks had a fight in the center cab of it. This was a very strong marijuana smell soaked into the interior. We left in the vehicle so that we wouldn’t have to wait any longer since we were already behind on a property meeting that was over two hours away. We drove the entire trip with the windows down and even purchased fabreeze along the way, neither of which helped with the smell. The only thing that the location representative offered us was a $5 refund on the car for it being a different class and I spoke with one service agent who informed me that there were no supervisors for me to speak to and that the only thing that could be offered was a discount voucher for another rental. Seeing that marijuana is ILLEGAL in the state of North Carolina I really don’t want to take another chance at booking another rental from any Hertz right now until someone could at least have the courtesy of telling me that this isn’t the standard business practices of one of the largest rental car agencies in the country. I am puzzled that they are still in business.2.0 Poor
May 2021
Pros:
Nothing! This was the worst rental car experience... the location was closed when I arrived (despite the fact that no emails or other information listed an early close time), the staff were unfriendly and unhelpful, the car wasn't clean or ready for pick up.Cons:
Everything!4 locations in Westover Hills
Filters
Reviews
4.0 Mediocre
Jan 2024
10.0 Wonderful
Oct 2023
2.0 Poor
May 2021
Pros:
I didn’t like anything; they let me reserve but in reality had nothing available until two days after my chosen date.Cons:
Hmmm I dunno... MAYBE DON’T LET PLL MAKE RESERVATIONS FOR VEHICLES NOT AVAILABLE FOR THEIR CHOSEN DATES!? 🤷♀️🤬😡2.0 Poor
May 2021
Pros:
NothingCons:
Staff was unhelpful and didn’t care about the customers10.0 Wonderful
Nov 2020
Pros:
Staff was friendly and helpfulCons:
The interior of the car had smudges on the screen and could’ve been a little cleaner.9.2 Wonderful
Oct 2020
Pros:
Everything2 locations in Westover Hills
Filters
Reviews
4.0 Mediocre
Oct 2023
2.0 Poor
May 2021
Pros:
Car was availableCons:
Cruise control did not work, front end was damaged, car smelled, safety features did not work2.0 Poor
Apr 2021
Pros:
Nothing.Cons:
We got to our pick up location and they did not have any cars available as well as no timeline of when they would get cars. They were less than helpful and lead us to an 800 number that basically told us there was nothing he could do to help. After 2.5 hours of being passed around on the phone We ended up canceling completely and going through someone else. I will never do this again. Horrible experience2.0 Poor
Oct 2020
Pros:
-Cons:
-7.6 Good
Dec 2019
Pros:
The staff were very friendly.Cons:
No cars were available at the time of pick up. I had to wait 46 minutes for a vehicle to come in9.2 Wonderful
July 2019
Cons:
Drop off at Buffalo little confusing where to park. Tight quarters for returns2 locations in Westover Hills
Filters
Reviews
2.0 Poor
Dec 2023
2.0 Poor
May 2021
Pros:
Never had the chanceCons:
The check-in process8.0 Very Good
Apr 2021
Pros:
Professional, friendly reps.Cons:
The representative said his only vehicle available was delivered from the airport location and the car had a heavy smoke smell. He said I could take it to the airport location to swap for another car. I appreciate it made the offer but don’t understand why the airport location provided the car to the other location knowing of the smoke problem. I did drive the 6 miles to the airport to make the swap. Personnel at both locations were friendly and professional.2.0 Poor
Apr 2021
Cons:
Your system (kayak) let me book a rental at an Avis location that wasn’t open on the day that I needed to pick it up. I didn’t find out about this until a few days before the rental when Avis called me. I had to find a new rental and process has gone up significantly. I used Priceline this time.2.0 Poor
Sept 2023
2.0 Poor
July 2023
One location in Westover Hills
Filters
Reviews
2.0 Poor
May 2021
Cons:
They ran out of cars and closed the office. We showed up in an Uber and were left outside since the office was closed, at 2:30 in the afternoon. We had a reservation. They did not call us. We had to take another Uber to another location. Completely unacceptable and will never book with them again.2.0 Poor
Apr 2021
Cons:
They should have mentioned that there were no cars available before I drove all the way over to the place to pick my rental car up. Instead, they mention it after I got my confirmation code and after I drove all the way up to the store. Smh2.0 Poor
Oct 2020
Cons:
They said they called me the morning of to tell me that there were no cars available, however, I never received that call. I showed up to the rental office and no one was working. I had to call a number to find out what was going on and I was told there was nothing they could do.2.0 Poor
Aug 2020
Pros:
The staff called to tell me an hour before my pick up that they had ran out of cars. And I still haven’t received my insurance deposit back.Cons:
Receiving my insurance deposit back to my account.One location in Westover Hills
Most popular agency | Hertz |
---|---|
Most popular car type | Intermediate |
Average price | $80/day |
Good deal | $64/day |
On average a car hire in Westover Hills costs $80 per day.
Yes. Based on our information, EASIRENT in West Charlotte is the cheapest car hire location in Charlotte. It is located at Charlotte Douglas International Airport.
Based on ratings and reviews from real users on KAYAK, the best car hire in Westover Hills is HERTZ (4.6, 44 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
Intermediate is the most frequently booked hire car type in Westover Hills.
A Intermediate car hire in Westover Hills costs $77 per day, on average.
On average a hire car in Westover Hills costs $557 per week ($80 per day).
On average a hire car in Westover Hills costs $2,387 per month ($80 per day).