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3 locations in Ladera Heights
Filters
Reviews
2.0 Poor
Dec 2023
10.0 Wonderful
May 2021
Pros:
The Enterprise staff was efficient, polite, competent, professional.Cons:
Maintaining the standard is always a solid objective and worth recognizing.8.0 Very Good
May 2021
Pros:
Staff at the correct office were great, competent, courteous and helpful.Cons:
Car rented in conjunction with travel. Assumption was that it was airport office of Enterprise where car would be acquired. It wasn’t. Had to Uber to city to get car.8.0 Very Good
Apr 2021
Pros:
Great staff and support personnelCons:
I confused rental site. Instead of airport I accidentally chose downtown. Downtown did not let me have the full size sedan I wanted due to lack of supply at the airport and authorized only a mid sized van which I accepted with disappointment.2.0 Poor
Mar 2021
Pros:
Staff was friendlyCons:
HAVE A CAR. Kayak said they had cars... they did NOT.10.0 Wonderful
Feb 2021
Cons:
It was one of the best car rental experiences I've had recently. Fast and thorough.2 locations in Ladera Heights
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Reviews
2.0 Poor
Oct 2022
8.0 Very Good
May 2021
Pros:
ths atff was10.0 Wonderful
May 2021
Pros:
Efficient office, no hard sell, clean car, ready when I needed it.Cons:
Nothing, this was a great rental experience.10.0 Wonderful
May 2021
Pros:
Price, staff and ease of pickup and drop off of rental vehicle.Cons:
Nothing.6.0 Okay
Mar 2021
Pros:
OkCons:
Clean your vehicles, I never drove a dirty rental before very disappointed...2.8 Poor
Oct 2020
Pros:
Price2 locations in Ladera Heights
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Reviews
2.0 Poor
Jan 2024
10.0 Wonderful
Mar 2019
Pros:
The man that helped us was professional and friendly. The process was smooth, we were in and out quickly. The drop off was also quick.Cons:
no complaints4.0 Mediocre
Oct 2018
Pros:
The car didn't break down during our rental period.Cons:
When picking car up at non-airport site, we were told that we could return the car either to the airport or the same non-airport site. We were NOT told that the price would be increased over $100 if we returned it to the airport. No check of condition of car at pick up.2.0 Poor
Mar 2018
Cons:
Did not know this was not the airport location nor that they would be closed when I arrived. No cars available at airport budget location.8.0 Very Good
Jan 2018
Pros:
Loretta, the lovely lady at the Budget counter who helped us was fantastic. She was patient with us when things got a little stressful and was always polite and shared a few laughs with us when we needed it most! Even when I called in with questions and she was busy she was pleasant and got to us as quickly as possible. Thanks, Loretta!Cons:
Budget’s new payment policies. I feel as though they are quite discriminatory against lower to middle class people who don’t have a credit card limit as high others or the credit that’s needed to pay with a debit card even though we have the money. It’s really embarrassing when these things are pointed out in front of others even though we are working as hard as we can to get through life. Not everyone has certain luxuries that your company demands. We will probably think twice before renting with Budget again.2.0 Poor
July 2017
Pros:
People nice at ultimate car receiving. Also, people at ABQ desk were nice.Cons:
The car receiving location was so far from the airport that my taxi to get the car was $50 - which made the total cost almost as much as getting the car at ABQ. You have lost me!!3 locations in Ladera Heights
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Reviews
6.8 Okay
Jan 2019
Pros:
The staff went out of their way to make things work when the internet was unavailable and there was no backup system or process.Cons:
The car was grubby as was the tiny office (not at the airport) which was poorly identified and difficutlt to find.2.0 Poor
Sept 2018
Cons:
Never got the car. I showed up at the airport Hertz and they said that the reservation was made at some other Hertz offsite about 20 minutes from the airport. I had to pay for another car even though I was prepaid. It was not evident when I made the reservation that it was some offsite Hertz location. Waste of money. Will never use Kayak again9.6 Wonderful
July 2018
Pros:
Brandi, the Office Manager was great to work with.8.0 Very Good
May 2018
Pros:
Great fuel economyCons:
Options for choice at pick-up4.4 Mediocre
Oct 2017
Cons:
It turned out that my original booking was an off-site location which closed 5 hours before I was to arrive. It then cost well over $100 to switch to a pickup at the airport site. We got distracted on the return and failed to recover our GPS navigation unit. So far that has not been turned in by their employee. Airbag need service and the passenger bag even turned off on occasion.8.0 Very Good
July 2017
Pros:
Friendly agentCons:
Didn't realize this site was 12 miles from the airportTake a look at our extensive car hire location map to find the best car hire deals near you.