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2 locations in North Valley
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Reviews
6.0 Okay
Anonymous, May 2021
Pros:
While most rental car agencies in Albuquerque had no cars available, this site did. The staff at the pickup location were acceptable in handling renting a car with some concerns; at drop off they were very courteous.Cons:
full tank of gas, windshield without damage, tire warning indicator not giving a false warning8.0 Very Good
Anonymous, Oct 2022
10.0 Wonderful
Tim, Oct 2021
2 locations in North Valley
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Reviews
2.0 Poor
Anonymous, Oct 2022
5.2 Fair
Anonymous, Dec 2019
Pros:
We ended up with a car.Cons:
Being able to reserve a car at a location and time when they were closed is unacceptable.2.0 Poor
Anonymous, May 2023
Intermediate
10.0 Wonderful
Anonymous, Mar 2023
People mover
2.0 Poor
Anonymous, Oct 2022
10.0 Wonderful
Arthur, Aug 2021
2 locations in North Valley
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2.0 Poor
Jennifer, Apr 2021
Pros:
There was nothing I liked about this experience. Such a bad experience.Cons:
They made a reservation for 12pm for a location that closed... at 12pm. The guy was still there and informed me that they “have been trying to get this changed for sometime” and did nothing to help us. We had to get a ride to another location and they tried to charge us more than double the reservation price. When I asked to speak to the manger on site, I was told that it would be 3-4hrs before she could speak with us. I spent literally hours on the phone with National. When we finally did get the car, they gave us the wrong car and didn’t tell us. When I called to tell them they gave us the wrong car, they directed me to a new location to pick up the right car. Upon arriving at the new location the person on site told me that he “didn’t know why they told us that, I don’t have any cars to give you”. No one at any of these locations were apologetic or tried to help us figure anything out. National ended up giving us a $100 credit which isn’t really that much (IMO) for how much time I spent dealing with this nightmare.10.0 Wonderful
Anonymous, Apr 2023
Luxury
8.0 Very Good
Anonymous, Mar 2023
2.0 Poor
Anonymous, Dec 2022
8.0 Very Good
Anonymous, Aug 2022
10.0 Wonderful
Anonymous, Aug 2021
3 locations in North Valley
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Show reviews that mention
Reviews
10.0 Wonderful
Anonymous, Oct 2022
5.2 Fair
Anonymous, Aug 2020
Pros:
The staff never answered the phone. Hours didn’t match. Once, they answered they failed to mention difference if schedule. Schedule was changed on their door with a sharpie... written over original times. But!!! They did follow through with a refund. I am grateful for that.Cons:
They need to update their online hours to reference their in store hours and confirmation email.8.0 Very Good
Michael, July 2023
Intermediate SUV
2.0 Poor
Marquise, Apr 2022
10.0 Wonderful
Anonymous, Apr 2022
6.0 Okay
Anonymous, Mar 2022
One location in North Valley
Yes. Based on our information, THRIFTY in Sunport is the cheapest car hire location in Albuquerque. It is located at 3400 University Blvd Se.
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