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4 locations in Porter Ranch
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Reviews
10.0 Wonderful
Sept 2020
Pros:
Everything was perfect customer service car clean back up and drop off thank youCons:
Get more cars thanks8.0 Very Good
June 2019
Pros:
The model of the car was great . It was great on gas.Cons:
The return of the car . It was hard to leave it out close to street.10.0 Wonderful
Mar 2017
Pros:
It was fast and easy and the pricing was reasonable!5.6 Fair
Feb 2017
Cons:
We were initially quoted $38 for the rental and ended up paying $166.0310.0 Wonderful
Dec 2016
Pros:
Granada Hills CA branch has one angle her name is Carissa I had compact small carshe did not have any and she upgrade me to Truck I was thinking to mo ve some stuff around house and I did it she is absolutely one of the BEST I work in ship and rent all the time but this time was really GREAT I will not buy any car because of this place treat me like my own family Ahmet /Engineer10.0 Wonderful
Dec 2016
Pros:
Fast courteous service. Great price. I did porchase their insurance it had better coverage.Cons:
Don't by rental car from Kayak it's a third party vendor with little Coverage. so we cancelled that coverage and got bumper to bumper with enterprise for a few dollars more.One location in Porter Ranch
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Reviews
8.0 Very Good
May 2017
Pros:
Everything went off smoothly without any hassles both when I picked up and dropped off the car2.0 Poor
Apr 2016
Cons:
The Avis front desk guy Julio is terrible . He lies and not at all ready to help out in fact he believes in giving reasons to avoid work10.0 Wonderful
May 2022
2 locations in Porter Ranch
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Reviews
6.0 Okay
Nov 2022
6.0 Okay
Jan 2021
Pros:
Staff was friendly, but overworked. The car I reserved was available, which I appreciated.Cons:
There was a long line and only one person working at the desk. The car smelled like mildew pretty strongly. There was a cleanliness seal on the car, but the person who recorded the condition of the car got inside to pull it forward, defeating the purpose of the seal.2.0 Poor
Aug 2019
Cons:
Did not have the vehicle or even similar type vehicle available at pick. Had to go rent vehicle from another company.2.0 Poor
July 2019
Pros:
Nothing. I liked absolutely nothing about Hertz service.Cons:
Everything. Everything could’ve been better.10.0 Wonderful
Nov 2018
Pros:
Very friendly service Great weekly rate Free upgrade Complimentary SiriusCons:
N/A10.0 Wonderful
Oct 2018
Pros:
Easy pick-up process, they didn't have the car we reserved but they upgraded us so it was fine by me. It was a local rental for a couple of days. Didn't experience any problems with the car whatsoever. Staff was courteous. Overall smooth process.Cons:
No complaints!One location in Porter Ranch
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Reviews
2.0 Poor
July 2019
Cons:
They didn’t have the car size I reserved.5.6 Fair
July 2017
Pros:
Overall price was pretty good considering my rental trip and time.Cons:
Pickup location was lackluster at best. Long wait, understaffed, and when I finally got my car it hadn't been cleaned from the last customer's trip.2.8 Poor
July 2017
Pros:
The car itself was fine.Cons:
poor customer service, waited an hour to get the car. there were at least a dozen other people that came in while I was their and they had no cars for them even though they had reservations. The staff was slow and they were terrible communicators, and the car was dirty. I feel lucky that I even got the car. Never again, the little bit I saved was offset by the wait to get the car, and return it.2.0 Poor
Mar 2017
Cons:
There was not a car available even though you confirmed it. I had to rent a car through Enterprise. I would not use your website again.2.0 Poor
Jan 2017
Pros:
The location was 28 miles from where I had asked for a pick up. So I could not use it.One location in Porter Ranch
One location in Porter Ranch
Yes. Based on our information, DOLLAR in Westchester is the cheapest car hire location in Los Angeles. It is located at 9000 Airport Boulevard.
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