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2 locations in Holmby Hills
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Reviews
10.0 Wonderful
May 2021
Pros:
Staff was friendly, professional and service was very efficient. This was my favorite HERTZ location to have ever gone to. I’ll choose this location every time if I can. I appreciated the selection and prices too.Cons:
Nothing. All good. 5 stars2.0 Poor
May 2021
Cons:
These reservations are a scam. They don’t have any trucks or cars. Call before you show up because in our case they didn’t have anything for us, or the other people who were waiting. There was a 10 person waiting list for cars that weren’t even there. Total bonanza.10.0 Wonderful
Nov 2019
Pros:
The staff were, and are, incredible. I even accidentally left something and they kept it secure for pick up by a family member.Cons:
Give them more room to work!!10.0 Wonderful
Oct 2019
Pros:
The staff was very friendly. They gave me several options for rental cars and even redid my reservation to give me the best price. The drop off was easy and the person who handled it was very professional and helpful.2.0 Poor
Apr 2018
Cons:
I paid with a debit card. Then when we arrived, i was told that they would not honor our reservation because the payment was made with a debit card, I asked if they had a small car available that I could rent and they did not. So I called Hertz and they told us we would received a complete refund since no cars was pick up. I looked at my checking account and I am missing $100.00 from the $234. I would like to know why and when i will get the rest of my money. Please feel free to call me at 562-616-46-82. Maria Laurent10.0 Wonderful
Apr 2018
Pros:
I recommend pre-paying, pick up and drop off was super easy for me. Their computers were down when I went to drop off but because I pre-paid they said I could go and my receipt was emailed. Booked far in advance and only paid about $15 a day for 4 days which came out to about $70 with taxes. Great Value!One location in Holmby Hills
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10.0 Wonderful
Jan 2020
Pros:
Everything was very easy and staff very friendlyCons:
Keep up the good work!10.0 Wonderful
Feb 2017
Pros:
Friendly, knowledgeable, and offered a free upgrade!Cons:
N/A10.0 Wonderful
Feb 2017
Pros:
I got a flat tire about a week into my rental. I called the hotline and they told me to bring it into the closest Enterprise. I slapped the spare on, drove it in, and within twenty minutes I had a new car. Pretty easy.10.0 Wonderful
Jan 2017
Pros:
They always go beyond with the customer service. I really like this rental car company.Cons:
Nothing7.6 Good
Jan 2017
Pros:
EASY RESERVATION, ON POINT, GREAT STAFF, DEFINITELY COMING BACK2.0 Poor
Dec 2016
Cons:
I searched for a car at LAX airport and assumed that was what I had. Instead I found when I went to the rental facility at LAX that my rental was in Santa Monica! Of course I had no way to get there and would also have great inconvenience returning the car. I was lucky to get a car as it was Thanksgiving. Obviously it was way more expensive than I had anticipated paying. This has definitely soured me from using your services again. I felt that I was compleletly mislead2 locations in Holmby Hills
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Reviews
7.6 Good
Dec 2019
Pros:
Nice clean car and easy pick upCons:
The car could not hold two suitcases in the back, since the design of the trunk of this car. We had to place one large suitcase on the back seat between the kids. For a long drive this was inconvenient. Additionally, it was very confusing where and how to drop of the car at the circus circus hotel. No signage and no information. I was not provided with an envelope to drop of the keys in the Dropbox. I guess the pick up location should have had this information, and I did ask but the personal at the pick up location did not know.8.0 Very Good
June 2019
Pros:
Staff was okCons:
Wasn't told how to operate the car or how to even return the car. Need signs directing you where to return the car. Also would have been nice to know how to start the car as it was keyless. Took us 10 minutes before got it all figured out and on the road.9.6 Wonderful
June 2019
Cons:
Check in clerk was curt. The man who assisted with the return at the counter was excellent.6.0 Okay
May 2019
Pros:
Pick up was awesome -- super friendly, fast, convenient.Cons:
Nothing with service. Car was kind of crappy.10.0 Wonderful
Sept 2017
Pros:
They always treat me nice there and have the cars I need2.0 Poor
Apr 2016
Pros:
Nothing to like. When I arrived at the Avis office they said they had no cars. They claim that Kayak does not have access to their inventory. First and last time I would use Kayak.2 locations in Holmby Hills
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Reviews
2.0 Poor
Mar 2024
2.0 Poor
Nov 2023
2.0 Poor
Oct 2023
2.0 Poor
Sept 2023
4.0 Mediocre
Oct 2022
10.0 Wonderful
Oct 2019
Pros:
Everything perfect.Cons:
Nothing.One location in Holmby Hills
One location in Holmby Hills
One location in Holmby Hills
Yes. Based on our information, DOLLAR in Westchester is the cheapest car hire location in Los Angeles. It is located at 9000 Airport Boulevard.
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