Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better
Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better
It was a really long flight from Doha to Philadelphia and it was overall a good one. The one area that I would comment on is that there is a lot of single-use plastic and disposables in the meal service for American Airlines. It would be great to see more circular options in the meal service to reduce the amount of waste.
I found it weird that the quality of the flight different from Australia to Doha than the Doha to Berlin leg. The quality of the toiletries pack (was in a box from Australia) and then a proper bag from Doha. The biggest variation was the inflight entertainment, which had a significantly shorter amount of content compared to the Doha flight. My QSuite seat was also broken and did not recline all the way flat. Wasn’t the best and I wouldn’t be happy if I’d paid cash for the flight.
Bad experience with the delay n long wait time for connecting flight after missing the connection flight from Doha.
The staff at the check in lied. I requested aisle seats he said he gave me aisle seats. In actuality he only gave me aisle seat for 2 hour Karachi to Doha flight. From Doha to Dallas flight he gave me middle seat .
The crew was courteous and efficient. There was no entertainment or liquor service on this short international flight.
Asian Veng meal have Non Veg items which is not ok. Pure veg meals option are too less and they have inclusion of Vedgan and Lactos etc... which is taste less
The plane from Dublin to Doha was quite comfortable. I was in economy and the seats and rows were very tight. The man in front of me reclined his seat and it made my screen incredibly close to my face and I wasn’t able to take my tray down and my knees were pressed against the seat. I had to ask three times for him to pull his seat up but in his defence he hadn’t even reclined it far, the rows were just too close. I had a pain in my side by the end of the flight from the chairs which were quite worn and not very padded or supportive. It was a significantly inferior plane to the plane from Doha to Sydney and vice versa.
I encountered challenges with the boarding staff during the boarding pass issuance process, leading to disagreements. Despite my agent's information that carrying a small cabin bag along with a separate bag containing my laptop and purse was permitted, the boarding staff did not allow it.
Lovely aircraft and I flight entertainment. Good leg room. Full flight crew struggled a bit
Energetic crew - flight full of swiftied going to Taylor's opening show in Paris! Long lines for bathroom made out kind of suck though
It started with multiple delays, cancellations, re booking, 5 hour lay over and finally on a plane from Chicago to Pittsburgh. Gates, times, etc were changed multiply times. Once on the plane, staff was fine, but built in tv did not work and could not even turn it off. Light at eye level the entire trip, so sleeping was near impossible. No snacks or drinks given.
The service was non existent . Crew did very little didn’t even answer call button . Premium economy in this long haul was the worst I have ever experienced . Never again flying with them .
The seat is too hard and my back and bottom are having servers pain
one hour to board connecting flight from frankfurt trying to beat the far Z gate and with immigration of USA ppus waited for delayed boarding in gare for an hour and fly half gour late worst transit im frankfurt this airlines are for profit passengers are victim of dysfunctional airline frankfurt so crowded restroom are too small
The flight was delayed by 4 hours !!!!! It was very uncomfortable , and they told us only one our before departure
The flight was short and that was the best part. The flight was about 90 minutes delayed.
Crew was unhelpful in boarding. Did not help passengers board and store bags efficiently. Did not alleviate tensions as passengers had to stow bags then return forward to seats. Baggage rules are unreasonable. Will fly southwest next time
The 787 Dreamliner was probably the smoothest aircraft I have ever flown on. Made for a lovely trip
Lufthansa really doesn’t care. Had my 11yr old sitting in a different aisle than me. Ticketing and staff and boarding said they couldn’t do anything!!! Typical Lufthansa flight…always the same!
The Air Canadian personnel were all very professional and friendly. I will definitely fly on them again.
United force you to download their App to do the check-in.
I got hurt and needed a wheelchair. They were excellent. I also appreciated the fact that they kept me informed thru out the whole trip regarding boarding, gate changes and luggage info.
I got hurt and needed a wheelchair. They were excellent.
5 delays to departure. Finally left 2 hours after scheduled time. Further issues with “paperwork” when we were ready to push away from the gate. Air Canada has a real problem with flights between Montreal and Toronto over the last 24 months. Of my 12 flights, 8 have been delayed or cancelled. With no compensation. I now drive between Toronto and Montreal whenever I can. At least I know I will get there when I planned to.
Reduced wait times for checked-in baggage at destination, Toronto Pierson airport
I really find they have good service but need to serve meals on flights longer than 5 hours. Very cheap of them as I am a large stock holder and find they can afford it. Really like tracking my bag and the updating of flight info etc on my text and emails.
They did not have any meal options left on the menu. Only snacks.
I didn’t get to go on my flight. I cracked a rib and tried to contact kayak Air Canada and United Airlines and everyone gave me the runaround. No one reached back out to me and I couldn’t go on my trip. I have used kayak in the past to book flights, but I will never do it again because that experience of trying to get a hold of someone to explain my situation was awful. Everyone gave me the runaround that I did speak to and no one was helpful and kayak was unreachable.
On time, easy with no issues. Arrived 15 minutes earlier too.