Excellent meal served with real utensils, cardboard served hot meals instead of plastic utensils and plastic covers. Quick service, friendly and accommodating stewards.
Excellent meal served with real utensils, cardboard served hot meals instead of plastic utensils and plastic covers. Quick service, friendly and accommodating stewards.
All in all the flight was good. Love the fact that for airline food it was piping hot
They made me check my carry on even though there was room We un boarded in a strange way but overall it was good
When boarding, after business class should be premium economy, but economy class already lined-up at the gate blocking premium economy to board. Singapore airline crew should done a better job to organize this chaos :( Thank you.
Flying with Singapore airlines is always excelllent - the crew are lovely and the food too is great. It’s my number 1 airline
They close their counter so early. I had internet issues so I couldn’t check In online . I would have made the flight but their counter was closed 5 minutes before we arrived. No way of contacting them even though I had the confirmation number and tried to check in the night before on someone else’s phone. I tried calling their customer service with no pick up. Horrible experience, I’m very unhappy with them. I hope to never fly with them ever again. It costed me almost $900.
Transfer within the same terminal and lots of facilities at the airport.
I did not like anything. Flight experience was bad overall.
Very slow check in. Food poor and some of the special meals offered were not available. Luggage then didnt arrive and still waiting for news 48 hours later
Check in was snails pace, only 1 of the luggage screen was working so long lines, an hour to check in Nobody seemed to want to fix the issue Flight was 45 minutes late Scoot is a mini sized plane ( sardine class plane), literally felt slammed between people
The flight crew was exceptionally good. Personal needs were well met. The food choices were very nice.
Excellent. Planes are a little older and could get some refurbishment, but besides that everything was excellent.
I cancelled the flights in good time but could only get a partial refund. I was not warned of this.
My seat was sold off to someone else. Had to wait 9 hours to catch the next filght. Definitely will never use Cathay Pacific again. Bad, very bad airline. will comment on google reviews too.
Very poor check-in experience, and flight meal service was very disappointing with no drinks service or hot meal.
Flight crew was especially thoughtful and attentive, made sure our seats were comfortable so we could rest on the long flight
Very comfortable flights. Not so many new releases in terms of films.
The aircraft was slightly newer but the food was very bad. Bland and uninteresting. Nothing special at all.
I felt thirsty and asked the flight attendent for water, but no one came for more than half an hour.
Everything went smooth. All flights were on time No changing gates, . No changing flights . It was like a completely different airlines tha n the last time I used Cathay Pacific . The last flight, 2 months ago, I had before this one was from Philippines also . I got changed in Manila and was told it only added 2 hours onto my flight . My 20 hour return trip ended up being 30 hours return with a 10.0 hour layover in New York with no seats anywhere . Everyone was sleeping or sitting on the floor . Unlike the hotel I was given in Manila to wait for this flight home . I never thought I would use Cathay Pacific again . But I did and this time you were great! I should have complained about the flight and layover from Hell a couple months ago. Consider that I am complaining about that august/23 flight now . Thank you got the great flying experience on my way home from philippines .
The international flight from Sydney to Dallas had great food. I have travelled a lot over the years and this has been the most memorable in my experience so far.
flight delayed, wait in crowded gate. staff inattentive. had to remind them to get my coat from their closet. not many new movies, media choices were limited (nothing compared to Emirates.) Lounge was crowded
flight delayed, wait in crowded gate. staff inattentive. had to remind them to get my coat from their closet. not many new movies, media choices were limited (nothing compared to Emirates.)
Initial flight was cancelled so moved to an alternative flight. As a result, stuck in a middle seat. Flight then place in holding pattern prior to landing resulting in a very late trip home.
There was nothing I didn’t like, prices a little lower would help
Flight delay was informed at the last minute. Food quality is not up to Qantas standard I was unable to book an online boarding pass on any of my 6 flights.
Following a marathon flight riddled by delays and changes from Santiago, Chile, my flight to Melbourne from Sydney was on schedule but I was transferred to the next flight. The reason by ticketing and the floor manager was I missed the entry to flight by one minute! That's right, the emphasised that if I was 1 minute earlier I would be on the flight. I asked what was the point them emphasising 1minute overdue and how that helped me or the situation. They didn't care at all. Replying that if it was one minute earlier they would've done something and smirking delivering the information. Australian's do call Australia home, Qantas calls Australian's suckers.
Rescheduled after ticket purchased and issued, not 2 or 3 times and not a fourth but by 5 times, by Qantas, that's right, 5 changes! Forcing an overnight stay in Chile and need for visa. Qantas can no longer provide basic services as a national or international service provider. Professionalism is extinct and the provider needs to be mentored and educated in perfecting who to operate as an airline. Qantas is the spirit of Australian dissatisfaction.
Amazing! Was put on the earlier flight and I requested for an aisle seat and was given it. Thanks Qantas!
The staff we fantastic and seemed to work very well with each other
Service / food has to be much better. Staff were not very attentive to requests. Requested for a second serve of coke and got a weird look back from the host! Was also told they don’t have extra water bottles when I requested for one before sleep! Dinner time food was very minimum and average.
An overnight Doha to KL. Great sleep, good service and tasty food in business class
The cabin was quite noisy as there were lots of children travelling for the school holidays. Found the selection of movies limited.
Delayed, not enough information. Had to ask for refreshments, crew could have been more proactive
The best so far coz this time it was all male steward on the economy cluster. They were polite, efficient & genuinely courteous. They do not judge you when you ask for more food & peanuts.
Delayed for 45 minutes. Don't know what's the issue. Other than that, food was not to my satisfaction. However it's okay.
My first course flight (Aor-Kul) was cancelled in the morning, and they asked me to board the night flight hence I need to transit overnight for the 2nd flight (Kul-Myy) that supposed to be on the same day. The overnight stay was not provided, (I'm traveling with my spouse, a daughter (5 y.o.) and an infant (2 months old). Hence I booked Sama Sama Hotel at my own expense (fortunately using my enrich miles points). Other than this issue, all services is good.
My experience with the flight was okay. My experience checking in was absolutely terrible. I was told I needed to change my e-ticket number to check in because I missed my flight in PDX. Even when shown the itinerary, they didn't budge and sent me to KLM across the airport. KLM wasn't open until 8pm and my flight was at 7:30pm. Nobody made accommodations in any way to get me to KUL. To add insult to injury, they rescheduled my flight to the very next day, creating a very long layover and did not offer any hotel stay. After this, even worse, I found out later they delayed the first 7:30pm flight to 9:10pm. Meaning, I could have still boarded but they refused to even try to get me on the plane. As a result, I missed a day of work and lost pay for the day. Also, when I went to get my luggage, it wasn't there. It was STILL in Singapore. They had from 5:30pm to 5am to get my luggage onto the plane and they still couldn't get that right. This is the worst experience I've had flying anywhere in the past decade I've been travelling.
Orange juice change to mineral water . Should keep the orange juice.
No recognition for one World Emerald member. Business class seat has flat bed
Manila (undefined)Philippines
Adelaide (ADL)Australia