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14 locations in Abu Dhabi
Locations in Abu Dhabi
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4.0 Mediocre
Oct 2019
Pros:
Not much. The staff at the second location I had to take a taxi to in order to find my rental car was moldy understanding that the other office was atrocious in the way they dealt with me as a customerCons:
I was forced to take a taxi to multiple location after I called a number on a locked door at 1200pm at the first location and was told by an employee that he didn’t plan on coming that day and I should find another europcar location in Abu Dhabi. Terrible customer service and cost me more money to travel to another location that did not have available cars as the person on the phone had promised. Overall the pick up process was over 2.5 hours.4 locations in Abu Dhabi
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2.0 Poor
Oct 2023
2.0 Poor
Oct 2022
3 locations in Abu Dhabi
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2.0 Poor
Oct 2019
Pros:
NothingCons:
Car type was changed to lower tier and they promised they will change it and no one called to do so8.0 Very Good
Dec 2018
Pros:
Staff and car good. Friendly. Car had little tyre problem. Had to refill air in the middle of tripCons:
Avis Place difficult to find at Abu Dhabi airport. No signs8.0 Very Good
May 2017
Cons:
Gave me a different car10.0 Wonderful
Apr 2017
Pros:
Very efficientCons:
na2.8 Poor
Mar 2017
Pros:
Not much. Easier than renting from DXB, but that's really more of a credit to Abu Dhabi's airport than anything Avis.Cons:
They called a hatchback an "SUV". It was tiny and had over 30K km on it so it didn't drive very well. Additionally at drop off the traffic made me 30 mins late and they charged me a FULL day! Not even an hourly rate or anything. Absurd. Customer service was very poor both at pickup & dropoff. Never again Avis, never again.3.6 Poor
Jan 2017
Cons:
The car they gave me had a whistle sound while breaking this means that the brake pads and rotorsee needs to be changed. That's a safety issues and this won't make me rent a car with avis again. My reservation number was #09681320US57 locations in Abu Dhabi
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2.0 Poor
Apr 2017
Pros:
NOTHINGCons:
Dollar Rent A Car did NOT honor my reservation. They claimed that I should have received a cancellation notice, yet, over 90 minutes AFTER my scheduled pickup time, my booking status remained "confirmed" in your system. This is outrageous. You have wasted both my time and my money. I will require an immediate refund of whatever charges you have made to my credit card as well as a credit for AED 120 in order to refund wasted taxi fares to and from the airport. I could not be me more disappointed in your service or lack thereof. I would recommend that you not disappoint me further by ignoring this demand. Sincerely, Matthew Sumner2.0 Poor
Nov 2016
Pros:
the car was fully fuelled. car conditionCons:
front desk staff beahviour processing time took almost 50 min to get the car6.0 Okay
July 2016
Cons:
They charged AED 25 in parking fee which was not included or mentioned anywhere when I made the booking. Picked up and dropped the car back into their garage and paid parking fee. Not at all justified.3 locations in Abu Dhabi
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2.0 Poor
Dec 2016
Pros:
Please beware of the common practice among the online Middlemen like Kayak and carrentals.com who promise and charge for bigger cars, but only reserve smaller and cheaper cars with the car agency.9 locations in Abu Dhabi
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2 locations in Abu Dhabi
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4.4 Mediocre
June 2018
Pros:
They are in airportCons:
I booked 8 seats according to website one month before booking then during pickup they said we never have 8 seats van ..finaly I don't have options only picked up 7 seat SUV Ford.6.0 Okay
May 2017
Pros:
pick up processCons:
did not receive my bill uptill now and don't know how much i will be charged3.2 Poor
Apr 2017
Cons:
Changed the dropoff point and asked us to drop it three hours before what the paid one was because they closed early that day!? And they didn't know that before and we still had to pay full??? Plus they charged us with extra cleaning only because there was a little sand from the beach from the kids - taking the matt out and done, but no, we had to pay and extra 50 $! And the overall costs are a joke, they make a good price on paper but in the end you pay more than anywhere else - don't book there!!2.0 Poor
Apr 2017
Pros:
NothingCons:
I was informed at the counter on pick up that I need to put down a $500 hold on my CC to cover possible "traffic fines". Cancelled immediately. Be aware when renting cars in the UAE with Budget.2.4 Poor
Apr 2017
Pros:
NothingCons:
Give very small car and value high 540 Dhs , in other companies same car 400 Dhs, and don't care for customers..4.8 Mediocre
Feb 2017
Pros:
Convenience for picking up and dropping off vehicle at airport.Cons:
The whole experience was terrible!!! :( First, when I arrived, he told me he does not have a seven seater available became they were fully booked and will have to give me a smaller car. I refused and I showed him my reservation which was made months in advance, he then said he will see what he can down. Twenty minutes later, the other guy came back from the lot and said he will upgrade me to a Mercedes-Benz Vito (which I booked in the first place). Then, he tried to up-sell me insurance when I clearly told him that I am not interested and that I have already purchased it. He then said that my insurance does not cover everything (without even looking at what coverage I had) and try to further sell me insurance. The associate than became arrogant and rude when I refused to buy insurance (so he could make commission off me by forcing it down my throat). When we went to the car lot, they gave a very high mileage Vito and a ton of scratches and dents. I had to take several photos and a video of the damage to make sure he does not charge me when I return to vehicle. He very furious about this and told me not to worry, that he had made all the notes of the damage (but who can trust this man). I asked him how to open the trunk; he said he does not know, he did not even try to help me. He gave also me a ticket and said when I returned the vehicle I will need the ticket to get back into the lot. However, once we exited the lot, the machine takes the ticket and opens the boom gate, it does not return it. After driving for approximately 30 minutes, the service light came on. In addition, throughout the trip, the engine sounded like an airplane taking off, I don’t know when last Budget Car Rentals serviced this vehicle. I don’t know where Budget employees these sort of people and how they train them. Next time, I will go with EUROPCAR or AVIS or any other car rental company that appreciates my money and treats me like a customer. I will also inform everyone I know about my unpleasant experience and inform them to use another company!One location in Abu Dhabi
3 locations in Abu Dhabi
2 locations in Abu Dhabi
2 locations in Abu Dhabi
30 locations in Abu Dhabi
Locations in Abu Dhabi
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6 locations in Abu Dhabi
Locations in Abu Dhabi
Airport Road
+971 2445 9298
Al Reef Downtown
+971 2586 2185
Ground Floor Abu Dhabi Mall
+971 2645 7200
WTC Mall, Lower Ground Floor, In front of Spinneys
+971 2632 3769
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3 locations in Abu Dhabi
Locations in Abu Dhabi
Airport Road
+971 504 580 537
Mussafa Industrial Area
+971 2 513 9810
Zayed 1st Street Khalidiya
+971 2 642 5115
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6 locations in Abu Dhabi
Locations in Abu Dhabi
Airport Road, Near Al-Wahda Mall, Abu Dhabi, United Arab Emirates
+971 2 445 9298
Ground Floor, Abu Dhabi Mall, Abu Dhabi, United Arab Emirates
+971 2 645 7200
Ground Floor, Ruwais Mall, Al Ruwais, Abu Dhabi, United Arab Emirates
+971 2 876 2993
Mussafah Industrial 2, Mussafah, Abu Dhabi, United Arab Emirates
+971 2 551 2916
Next To Sky Park Plaza
+971 52 119 2399
WTC Mall,Lower Ground, Infront of Spinneys, Abu Dhabi, United Arab Emirates
+971 2 632 3769
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One location in Abu Dhabi
Locations in Abu Dhabi
Hareb Sultan Bldg
+971 2 551 0014
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2 locations in Abu Dhabi
Locations in Abu Dhabi
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2 locations in Abu Dhabi
Locations in Abu Dhabi
Abu Dhabi International Airport
+971 509 079 988
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One location in Abu Dhabi
Locations in Abu Dhabi
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11 locations in Abu Dhabi
Locations in Abu Dhabi
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7 locations in Abu Dhabi
Locations in Abu Dhabi
Abu Dhabi Airport
+86 10 6064 1387
Beach Hotel Tourist Club Area
+971 2 697 9130
Danat Residency
+971 2 695 4421
Emirates Motor Airport Road Carrefour Mercedes Showroom
+971 2 652 2462
Khaleej Al Arabi Street Abu Dhabi National Exhibitions Company
+971 2 447 6330
New York University Abu Dhabi Saadiyat Island Campus
+971 2 628 7231
Shaikh Rashid Bin Saeed Al Maktoum St - Mushrif Mall
+971 2 650 0109
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3 locations in Abu Dhabi
Locations in Abu Dhabi
Abu Dhabi airport
+971 552 005 851
Autorent Service Center, MW-5, Musaffah
+971 2551 2162
Bldg. No. 817, Al Falah St.
+971 2635 0250
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2 locations in Abu Dhabi
Locations in Abu Dhabi
Abu Dhabi Airport Skypark Plaza/in Front Of Terminal3
+971 4885 1335
Abu Dhabi City
+971 4 885 1335
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2 locations in Abu Dhabi
Locations in Abu Dhabi
Muroor Road, Said Al Amri Bldg Shop 3
+971 2441 0360
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One location in Abu Dhabi
Locations in Abu Dhabi
Sky Park Plaza,
00971506568722
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One location in Abu Dhabi
Locations in Abu Dhabi
Building No 1741 - Shop No -31
+971 56 177 8424
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One location in Abu Dhabi
Locations in Abu Dhabi
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One location in Abu Dhabi
Locations in Abu Dhabi
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One location in Abu Dhabi
Locations in Abu Dhabi
Abu Dhabi Airport Skypark Plaza/in Front Of Terminal3
+971025998955
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One location in Abu Dhabi
Locations in Abu Dhabi
train station
+971 4 408 7300
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One location in Abu Dhabi
Locations in Abu Dhabi
ABU DHABI Building #1741, Shop No. 3 Behind World Trade Center Al Markaziah west
+971 2 551 0014
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Along with a 9 seater car, hire companies in Abu Dhabi offer 7 seater cars and 8 seater cars.
Pick-up location | Abu Dhabi |
---|---|
Car types | Van, Minibus |
Hire locations | 133 |
Airport locations | 26 |