4.0 Okay21 Nov. 2021
They did a bait and switch on me at Heathrow by claiming that as my flight arrived early they didn't have a car available in the class I booked. So what they had was 250% higher. As I was there for my mother's 100 birthday, and they are well away from all other rental companies, I had to accept it. However I will never rent from them again
1.9 Horrible26 Sep. 2021
No one was at the Sixt counter to collect the car, and after waiting 30 minutes, I called the Sixt helpline, only to find an automated message saying my booking had been cancelled. That meant I had to book another car with a rental company whose desk was manned at twice the cost of the original. I am absolutely disgusted with both Sixt and Kayak for not informing me of the cancellation, and leaving me in the lurch after a 10 hour flight and I will not be using either again.
2.0 Mediocre21 Feb. 2020
10.0 Excellent19 Jun. 2019
The staff were brilliant, I hire cars all the time and this was the best experience yet Lesley and Darrell Were fantastic at drop off. I only wish I’d Written down the name of the girl at check because she was so helpful tooNothing.100% (And i can be a right pain in the a*rse)
4.4 Okay18 Aug. 2018
Not what we paid forQuietNo power, we ordered a Nokia got a Renault Capture, much smaller vehicle tiny boot
5.2 Okay19 Dec. 2017
Did not get final bill immediaitly after rental still waiting - 48 hrsCar was fine, pretty standardDid not get a final bill at the return -- got a copy of damage report emailed (no damage, everything in order, fuel full, etc. ), but did not get a bill. I rent a lot for business and family trips and expect to immediatly get a final bill for the rental on return -- very unsatisfactory. Will I get a surprise? I don't know?
5.2 Okay26 Aug. 2017
Ease of pick up and no worried about the vehicleI don't like that you always end up spending 2x more money than the rental to cover insurance as they will not take insurance from the state's. Would like to have this disclosed.
2.0 Mediocre27 Jun. 2017
The car given could only hold 2 large suitcasesEase of bookingCar which was given could only hold 2 large suitcases and not 3-4 as in the description (which was why I made the booking)
10.0 Excellent5 Jun. 2017
Check in lady Check out guy
10.0 Excellent1 Jun. 2017
Fantastic serviceThey were so professional, extremely helpful. Best service I've ever had. Cannot fault them In any way. I've never known a company be so lovely. Thank youI liked everything.