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Hotels near Albany Intl airport

Hotels near Albany Intl airport

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Albany Intl (ALB) - Albany, NY, United States
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Best hotels near Albany Intl airport

Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.2
Overall
9.6
Overall 8.8 Excellent
Based on 216 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.2
Overall
9.6
Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
9.1
Services
8.7
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
9.1
Comfort
9.3
Location
9.3
Services
8.9
Staff
9.1
Cleanliness
9.4
Comfort
9.5
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.3
Comfort
9.0
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.1
Comfort
8.9
Location
9.0
Services
8.8
Staff
9.0

Excellent 10.0
Pros: large room, great facilities, good breakfast, nice pool.
Excellent 10.0
Pros: Very clean,nicely appointed, good breakfast,
Cons: The bedspread and top sheet were combined in one, which is not hygienic.
Excellent 9.0
Pros: Clean, comfortable, good location
Cons: Needs better/more tv channels
Excellent 8.0
Pros: Nice Clean Pool
Cons: I was told at checkout that there was a sticker on bathroom mirror requiring guests to request cleaning services We never saw that and had to set trash out everyday and go to desk everyday for clean towels No sign for smoking are. we found it last day
Okay 5.0
Pros: Location
Cons: No orange juice or syrup for waffles for breakfast. Overbooked so my family could not all stay together. He got a call at 6 pm saying they had no room for him.
Excellent 8.0
Cons: No housekeeping until you stayed three days I left Dirty towels outside my door as the desk advised They were removed but no clean towels left there should be fine sevice For that price hotel
Good 6.0
Pros: Location
Cons: Front desk manager gave very little details regarding room or stay
Excellent 8.0
Pros: Good location. They did accommodate me when I asked to be moved to another room.
Cons: There was a person across the hall with music playing with his door open and his dog freely roaming the hallway - it looked like he was a long term resident - I asked to be moved. I can¿t see that anyone given a room close by would be able to sleep.
Excellent 9.0
Pros: location, newness, price
Cons: Built in furniture a bit too modernistic. Single sliding door that either closes closet or bathroom, and was quite heavy to slide.
Mediocre 2.0
Pros: Pool was warm.. that was the only positive. But the pool towels feel like sandpiper and the size of a hand towel.
Cons: Loud people everywhere.. in the lobby yelling after midnight, in halls, etc.. not very sound proof. I didn¿t sleep a wink.
Okay 5.0
Pros: Extremely clean and well taken care of.
Cons: I specifically selected this hotel because the website indicated they had an airport shuttle. I found out after arriving that the shuttle is not available until 8AM. My flight was at 5:45 AM. The taxi to the airport ended up costing me $20 plus tip!
Good 6.0
Cons: When I turned on the heat, it blew out what smelled so strongly of cigarette smoke and I instantly had an asthma attack. It was labeled as non-smoking and I am allergic. It was the middle of the night so I had to use rescue inhaler sleep cold.
Excellent 10.0
Pros: The room was very clean. I arrived late at night and did not have to wait to check in. Staff is great!
Good 6.0
Pros: Not crowded, seemed clean and safe
Cons: No shuttle service to airport, which was reason for staying there😖
Excellent 10.0
Pros: very clean. excellent Covid precautions.
Excellent 9.4
Pros: The rooms were very nice and modern. The breakfast was delicious. The check out was quick and easy.
Cons: The check in was not the best. We weren’t greeted as we arrived. No information was provided on breakfast, pool, etc.
Excellent 10.0
Pros: organized, clean and friendly
Cons: no microwave in the room
Excellent 10.0
Pros: This was a weekend get a way to celebrate our Anniversary and we were very pleased with our stay. Our room along with the whole hotel was very clean. Staff was friendly and very helpful. The pool was very clean.
Cons: The food in the chafing dishes was on the cold side.
Excellent 10.0
Pros: It's cleanliness, convienience,and friendly staff.
Cons: Needed storage space for clothes. There were no drawers. No place to store unpacked clothes. Used suitcase as "drawers"
Hampton Inn & Suites Albany-Airport - Latham
Rated no. 1
8.8
Excellent 8.8
Based on 216 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.3
Overall
9.0
Overall 8.7 Excellent
Based on 328 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.3
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.2
Services
9.0
Staff
8.9
Cleanliness
9.4
Comfort
9.3
Location
9.4
Services
9.3
Staff
9.3
Cleanliness
8.8
Comfort
9.0
Facilities
10.0
Location
8.7
Overall
8.0
Cleanliness
9.4
Comfort
9.3
Location
9.5
Services
9.5
Staff
9.4
Cleanliness
9.4
Comfort
9.3
Location
9.0
Services
9.0
Staff
9.0

Excellent 10.0
Pros: clean, pool clean, breakfast was very good
Cons: nothing you guys were great
Excellent 10.0
Pros: It was very clean and quite. The front desk staff was pleasant and knowledgeable.
Excellent 9.0
Pros: I pretty much like everything at the staybridge, it is probably our fourth time that we have stayed there. The location is perfect for what we need, and the staff is always friendly.
Cons: I really thought the prices were extremely high this time. To stay two nights, it was just over $400, we went to do Christmas shopping, my only complaint is the amount we had to spend at the hotel
Excellent 8.0
Pros: Clean, well stocked, and friendly staff. I became ill and had to leave the facility after one night stay, however, the staff was understanding and showed empathy.
Excellent 10.0
Pros: Everything was great, no issues at all.
Cons: Nothing, excellent. Staff was very professional.
Excellent 9.0
Pros: Good breakfast
Cons: Pet surcharge was exseve the one night we stayed.
Excellent 10.0
Pros: Location close to Albany airport & restaurants. Very clean & well equipped for longer stay. Have stayed @ Home 2 suites by Hilton & Staybridge wasbetter equipped w/full size coffe maker, stove (pots & pans) & full fridge.
Cons: Bathroom area very small. Would prefer to have sink & dressing area as one or al least enclosed for privacy. But over all will be looking for Staybridge in other cities we fequent.
Excellent 10.0
Pros: Staff was amazing. hotel was very clean
Excellent 10.0
Pros: Excellent service and experience. Thank you!
Cons: No
Excellent 10.0
Very good place to stay, nice breakfast, pool was nice, loved the room, will definitely stay again
Excellent 10.0
Pros: Loved everything about this hotel Staff couldn't be friendlier or more accommodating Rooms brand new great pool hot tub basketball court breakfast and location. Will definitely recommend this hotel and will be returning whenever in the area
Cons: Nothing
Excellent 10.0
Pros: great staff great rooms great outside social area very good breakfast
Excellent 10.0
Pros: Free breakfast @ dinners walk in showers business center location to nearby reasturants shopping clean
Excellent 10.0
Pros: Breakfast
Cons: Unable to open windows
Excellent 9.0
Pros: great breakfast & suppers, very clean, plenty of parking & entrances.
Cons: printer ran out of ink in business center
Excellent 10.0
Pros: Evening drinks and meals
Cons: Kids swimming in the hot tube with no supervision.There where 8 kids and 1 adult in the hot tube that specifically atates 5 people total
Excellent 8.5
Usually when traveling to the college lax games we stay across from the UA campus. Its basic easy and efficient. Which for the most part is all that’s needed. But this time we wanted to try something away from the same old. You walk into the spacious lobby welcomed by a huge fireplace. Beyond that is a comfy sitting area to watch complimentary movies. The lounge area has many tables if you wanted to just hang, or eat your takeout on. Beyond that is the outside fire pit area. Although we opted out as it was cold and windy. The rooms are different depending on your family needs. Ours room bed was so comfortable I didn’t want from the covers- and it was closed off from the couch but had the vanity and bathroom attached to it. A full kitchen and sitting area/ pull out sofa. Truly spectacular. Complimentary breakfast buffet beginning at 7am. We were in the 6Th floor room 610 and would stay there again. The outstanding hospitality of staffer Jacolyn who knows her stuff and Staybridge should be delighted they have a fine representative welcoming the hotel guests. Our stay was short but so outstanding we would come back. Oh, and it is literally across the street from the beautiful Colonial Mall. - just 2.8 miles from campus- which (please confirm this information) they may have free shuttle service to campus airport and surrounding area within that same distance. Wonderful service.
Excellent 8.5
Usually when traveling to the college lax games we stay across from the UA campus. Its basic easy and efficient. Which for the most part is all that's needed. But this time we wanted to try something away from the same old. You walk into the spacious lobby welcomed by a huge fireplace. Beyond that is a comfy sitting area to watch complimentary movies. The lounge area has many tables if you wanted to just hang, or eat your takeout on. Beyond that is the outside fire pit area. Although we opted out as it was cold and windy. The rooms are different depending on your family needs. Ours room bed was so comfortable I didn't want from the covers- and it was closed off from the couch but had the vanity and bathroom attached to it. A full kitchen and sitting area/ pull out sofa. Truly spectacular. Complimentary breakfast buffet beginning at 7 am. We were in the 6th floor room 610 and would stay there again. The outstanding hospitality of staffer Jacolyn who knows her stuff and Stay bridge should be delighted they have a fine representative welcoming the hotel guests. Our stay was short but so outstanding we would come back. Oh, and it is literally across the street from the beautiful Colonial Mall. - just 2.8 miles from campus- which (please confirm this information) they may have free shuttle service to campus airport and surrounding area within that same distance. Wonderful service.
Excellent 8.0
Pros: Friendly staff and cleanliness
Cons: The electricity in our room went out and we wasted a lot of precious time waiting for a solution. After an hour they moved us to a different room but it made me very late for an important event. That was disappointing, but everything else was great.
Staybridge Suites Albany Wolf Rd-Colonie Center - Albany
Rated no. 2
8.7
Excellent 8.7
Based on 328 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
8.6
Location
8.9
Overall
9.5
Overall 8.7 Excellent
Based on 270 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.6
Location
8.9
Overall
9.5
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
8.8
Services
9.0
Staff
9.1
Cleanliness
9.2
Comfort
9.2
Location
8.9
Services
9.1
Staff
9.2
Cleanliness
8.9
Comfort
8.6
Location
8.8
Services
8.7
Staff
8.5
Cleanliness
9.1
Comfort
8.5
Location
8.9
Services
8.8
Staff
8.6
Cleanliness
9.3
Comfort
9.0
Location
9.0
Services
9.3
Staff
9.3

Excellent 10.0
Pros: Very comfortable and spacious. Staff were so friendly and helpful.
Excellent 10.0
Pros: Room size and layout
Cons: Bathroom wasn't clean to my standards
Excellent 10.0
Pros: We had a 24 hour layover and needed a room for my family of 5. The size of the room was fantastic and fit all of us comfortably.
Cons: One of the elevators was out of service.
Okay 4.0
Cons: i seen a baby roach
Excellent 10.0
Pros: Very clean, close to airport, friendly and accommodating staff, room upgrade, buffet was a great added bonus that saved money and time
Cons: Buffet pizza was not very good
Excellent 9.0
Pros: Clean, Quiet, and well located
Cons: The pillows were too soft.
Excellent 10.0
Pros: Super comfortable room and bed! Was like having an apartment for a few days. Great stay.
Cons: Floors could have been cleaner.
Excellent 9.0
Pros: Beautiful outside and inside; friendly and helpful staff.
Cons: A bit older, dated.
Excellent 10.0
Pros: Very clean, great staff, and the kids loved the pool. Overall just a great place to stay when in Albany!
Cons: Nope.
Excellent 10.0
Pros: There was lots of space. The big pool. And breakfast.
Cons: Checked in on 7/3 requested to have housekeeping on 7/5 they didnt give us a time so we left at 9am and told them. We came back at 4pm just to be told we would have come back at 5pm because they didnt clean yet. It's a inconvenience when my kids need naps
Excellent 10.0
Pros: I love the pool and the great staff they are so kind and friendly
Cons: The kids running around the hallway
Mediocre 2.0
Pros: The rooms
Excellent 10.0
Pros: Just a class act overall stay.
Excellent 10.0
Pros: Hotel went way above my expectations. Would highly recommend
Cons: Nothing
Excellent 9.0
Pros: Clean and close to airport
Excellent 10.0
Pros: The room.
Cons: No.
Excellent 10.0
The rooms were great with a fully furnished kitchen. The pool and hot tub was fun! Breakfast was very good and Santa and Mrs Claus even made an appearance!
Good 7.1
Pros: The loby
Cons: Old
Excellent 10.0
Pros: The hotel was very clean and the breakfast was great.
Cons: The staff was not very accommodating when we asked to keep the pool open for an extra 15 minutes.
Excellent 10.0
Pros: Clean, quiet rooms. Great service. Nice fitness centre and pool/spa. Fantastic breakfast. Overall, we were very happy with this hotel. Best one yet!
Homewood Suites by Hilton Albany - Albany
Rated no. 3
8.7
Excellent 8.7
Based on 270 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
7.3
Location
8.9
Overall
8.0
Overall 8.6 Excellent
Based on 337 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
7.3
Location
8.9
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
5.0
Location
9.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
7.0
Overall
8.0
Cleanliness
9.1
Comfort
9.1
Location
9.0
Services
8.8
Staff
9.0
Cleanliness
7.2
Comfort
6.8
Facilities
6.8
Location
8.0
Overall
7.6
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.3
Comfort
9.0
Location
9.0
Services
9.0
Staff
8.8
Cleanliness
9.0
Comfort
9.2
Location
8.8
Services
8.8
Staff
9.3
Cleanliness
8.8
Comfort
9.0
Facilities
7.3
Location
8.9
Overall
8.3
Cleanliness
9.1
Comfort
9.3
Location
9.2
Services
9.1
Staff
9.0

Good 7.0
Pros: Location
Cons: Bed felt collapsed on one side.
Excellent 8.0
Pros: Complimentary breakfast
Cons: Location
Excellent 10.0
Pros: convenient location with great restaurant barely one block away-walking distance.
Cons: breakfast staff were not all wearing face masks - the area was fairly crowded.
Excellent 9.0
Pros: Nice breakfast.
Cons: Regular cleaning of room without having to notify housekeeping. We understand however, that this is due to COVID.
Excellent 8.0
Pros: Breakfast was ok
Cons: Nothing I can think about at this time
Okay 5.0
Pros: Location
Cons: The bed sheets were dirty with some red sauce or something. Disgusting! and the room had dust every where.
Excellent 10.0
Pros: Extremely clean from bottom to top!
Cons: A little pricey for the room. Wasn’t what we expected for a king room
Okay 4.0
Pros: The quietness..
Cons: I booked hotel because there was supposed to be a pool.my daughter was disappointed and sad
Excellent 10.0
Pros: Location. Comfort
Excellent 8.0
Pros: comfortable, clean, nice bedding, quiet
Excellent 9.0
Cons: Breakfast wasn¿t sufficient
Excellent 9.0
Pros: The area was very convenient, its close to all the stores.
Cons: There was no pool.
Excellent 10.0
Pros: Simply the best
Good 7.0
Pros: It was very clean which is super important during the Covid pandemic.
Cons: The hotel in general looked a little tired, but again, was very clean and staff was excellent.
Excellent 8.8
Pros: Very clean. My floor and side were quiet despite being right next to an active airport. Staff was friendly, professional, and proficient.
Cons: Entryway had a lot of potholes.
Excellent 9.7
Pros: The room was very clean.... staying at this hotel I noticed how AMAZING your Staffs are! when we ask questions or need transportaion, the front desk person assiat you right away with a smile!!!!!! I felt so Welcome to stay at your hotel in this location. Also thank you so much for being nice/curious to my children too. I am not sure who is the manager that is in charge of the front desk, but your staffs are great
Cons: N/A
Good 7.0
Pros: Location
Cons: Internet access issue 64 degrees when I walked on the door No closet to hang up clothes
Excellent 9.0
Pros: Great location near Albany airport. Friendly staff.
Cons: Bed was way too soft for me. I didn't sleep well, those that prefer a soft bed would probably sleep like a log.
Excellent 8.0
Pros: Ease of getting in and out. Able to walk to a good restaurant.
Excellent 10.0
Pros: Very comfortable bed. Very functional bathroom. Easy parking.
Cons: More breakfast selections with protein.
Excellent 10.0
Pros: Guest Services representative Missouri professional, friendly and polite. The breakfast was delicious.
Cons: Everything was perfect.
Excellent 9.0
Pros: New rooms & location
Excellent 10.0
Pros: The room was beautiful and extremely clean. The bed was very comfortable. The breakfast was excellent. There was a lot of food to choose from and it was all delicious. This hotel was perfect for my needs.
Cons: Nothing
Excellent 8.0
Pros: Clean , quiet.
Cons: Breakfast is so so.
Mediocre 2.0
Pros: The hotel is in a good location
Cons: Pool was out of service, Rude employee at check out (front desk) and water/mold spot on ceiling. We normally stay at Hampton Inn but this one was VERY disappointing.
Mediocre 3.0
Pros: Good price
Cons: No hot water. They said they would comp me a night but I haven’t seen a refund yet.
Good 7.0
Pros: Shuttle to the airport
Cons: Asked for late checkout, but still had our door knocked on by housekeeping several times before our checkout time.
Good 7.0
Pros: Convenient
Cons: Bathroom not cleaned properly on two occasions.
Mediocre 3.0
Pros: It's location.
Cons: Not the best. Arrived, was given a room already occupied. Went back to desk, was given a $10 gift card for my "trouble" and a room too small for my party. Old, outdoor, paint peeling pool, only open 10 a.m.-8 p.m.. Stained sheets. Is this a Hilton. Yikes!
Okay 5.0
Cons: Clean but run down
Good 7.0
Cons: Breakfast had limited selection.
Good 7.0
Pros: Staff & location
Good 7.0
Pros: Location,cleanliness,and the great staff
Cons: The vending machines got soda were empty on all floors
Okay 5.0
Pros: The staff was over the moon wonderful. Everyone was professional, friendly and competent.
Cons: The soundproofing for a hotel so close to the airport was poor. I have stayed at the Indigo, the Desmond and here and this was definitely the noisiest.
Poor 1.0
Cons: Staff didnt make eye contact and i felt rushed. Room was not as clean. Bathroom towels looked like they were used. Wasted my time and money so left the same day.
Good 7.0
Pros: Great location
Cons: Could use a bar
Okay 4.8
Pros: Front fest staff were excellent. Made quick adjustments to accommodate our needs each time.
Cons: Do not book via Expedia or hotels.com. The hotel were not given my updated travel dates. Spent 2 hours " fixing that"
Excellent 9.1
Pros: fresh, up-to-date room, great comforters, nice bath, friendly staff
Cons: breakfast was just okay
Excellent 10.0
Pros: Well appointed, clean, quiet, room with a very comfortable bed. Staff was very friendly. Breakfast was very convenient. No airplane noise for being so close to airport!
Good 6.0
Pros: Easy freeway access
Cons: Worn carpet. Water damage.
Excellent 8.8
Pros: Great stay and extremely reasonable price
Hampton Inn Albany-Wolf Road - Albany
Rated no. 4
8.6
Excellent 8.6
Based on 337 reviews
Details
Reviews

Cleanliness
9.2
Comfort
8.8
Facilities
8.4
Location
9.1
Overall
8.8
Overall 8.8 Excellent
Based on 59 reviews
Cleanliness
9.2
Comfort
8.8
Facilities
8.4
Location
9.1
Overall
8.8
Cleanliness
9.0
Comfort
9.3
Location
9.2
Services
9.2
Staff
9.7
Cleanliness
9.5
Comfort
8.0
Facilities
8.5
Location
8.5
Overall
8.5
Cleanliness
8.8
Comfort
8.4
Location
9.1
Services
8.8
Staff
9.4
Cleanliness
10.0
Comfort
7.5
Location
8.8
Services
8.1
Staff
9.4
Cleanliness
9.8
Comfort
9.8
Facilities
8.0
Location
9.6
Overall
10.0
Cleanliness
10.0
Comfort
9.7
Location
9.2
Services
9.3
Staff
9.7

Excellent 10.0
Pros: We stayed for 9 days. We were comfortable. The place was clean. Just exactly as I expected.
Cons: Nothing
Excellent 9.0
Pros: Close to stores…Great pool…
Cons: Small bathroom
Excellent 10.0
Pros: They have everything you will need for a family get away or some alone time. From cooking appliances to board games and a grill outside.
Excellent 10.0
Pros: As usual, it was the Staff that made this place a wonderful stay. Will return.
Excellent 9.0
Pros: The location is excellent, easy access to stores and restaurants. Quiet area
Excellent 10.0
Pros: Dog friendly, great staff, and breakfast pre bagged during covid times
Okay 4.0
Cons: There were many unoccupied rooms yet the receptionist assigned us a room next to the staircase and we were kept awake by the door slamming all night
Towneplace Suites Latham Albany Airport - Latham
Rated no. 5
8.8
Excellent 8.8
Based on 59 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
8.7
Location
8.7
Overall
8.6
Overall 8.5 Excellent
Based on 574 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
8.7
Location
8.7
Overall
8.6
Cleanliness
8.0
Comfort
9.3
Facilities
9.3
Location
8.6
Overall
8.6
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.7
Staff
9.0
Cleanliness
8.6
Comfort
9.3
Facilities
8.0
Location
8.6
Overall
9.0
Cleanliness
10.0
Comfort
9.3
Facilities
8.6
Location
8.0
Overall
8.6
Cleanliness
8.8
Comfort
9.0
Location
8.7
Overall
8.0
Services
8.6
Cleanliness
9.1
Comfort
9.2
Facilities
10.0
Location
9.0
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
8.8
Comfort
8.7
Location
8.6
Services
8.5
Staff
9.0

Good 7.0
Pros: The convenience to family. Easy access in and out of facility. Allowing pets was also a big decision maker.
Cons: closed Card/key system was a problem a couple of times. Pool got closed for a ladder failure.
Excellent 10.0
Pros: Breakfast was excellent a variety of choices 👌
Cons: Nothing
Excellent 10.0
Pros: it was clean and comfortable.
Cons: my keys kept not working but it wasn’t a big deal. staff replaced them promptly.
Excellent 8.0
Room was very clean and comfortable.
Excellent 9.0
Pros: Great location and excellent staff.
Cons: no
Excellent 10.0
Pros: Allows pets. No bad smells. Staff was very pleasant and helpful. I brought a brand new puppy who is currently being potty and crate trained. I was worried about noise level etc. Staff was informative about what might be disturbing to other guests.
Excellent 10.0
We only stayed one night, but it was great. Staff person, "Ralph" was excellent, he even makes cookies! Room was very clean, bed comfortable, all amenities were good. Unbelievable view from it's mountain top location! Breakfast ( because of Covid) was limited, but had a great selection. Would defiantly stay there again.
Okay 4.0
Pros: Location.
Cons: Bed size. Inability to move with 2 day stay. TV channels limited.
Mediocre 3.0
Pros: The front desk person was cordial, and it did not take long to get our keys. It also didn’t take long to check out the following day.
Cons: The room was not completely turned over before we arrived. It was clean Enough to sleep, but we noticed (among other things) that there was someone’s leftover oatmeal in the microwave and the coffee machine wasn’t cleaned pri
Excellent 10.0
Pros: This hotel is very close to my doctor’s office and close to shopping.
Cons: It was unfortunate that because of covid we weren’t allowed to swim.
Excellent 10.0
Pros: It was clean
Cons: I liked it very much
Excellent 9.0
Pros: The beds were very comfortable and the breakfast was good.
Cons: The signage is horrible. It is very difficult to find the right driveway and is very dangerous at night with no streetlights.
Excellent 8.5
Pros: bed was super comfortable
Excellent 9.1
Pros: There was a nice marked area to walk our dog. The staff member, Zusha, at the front desk was professional, polite and very personable. She was very attentive to any questions or concerns.
Excellent 8.2
Pros: The room was clean and comfortable. The desk clerk that checked me in was very friendly and the housekeepers I talked to in the morning were very friendly and accommodating.
Cons: Couldn't use the fridge because it was too warm. If you miss the driveway like I did its difficult to get back too.
Excellent 9.7
Pros: The staff were amazing and the room was nice
Cons: the lighting and the light switches were a bit confusing,
Excellent 10.0
Pros: Very clean. Great breakfast food. Hotel staff was excellent.
Cons: Very clean.
Good 6.0
Pros: Hotel was convenient for our purpose. Service people were polite and friendly.
Cons: Where do I start!!! We booked a suite and paid for a suite via Kayak/Travelocity. I had called ahead on the 26th to advise them we would be a late arrival (our plane did not get in until 11pm.). We arrived late Friday and were told that the suite we wanted was not available. N o explanation. We were given an oversized single room and were advised that the manager (Della O'Brian) would contact us and explain the mixup. Della never called. We got a call on Saturday from the Sales Mgr. who said to take it up with Travelolcity as the room we got is what was agreed to by La Quinta???? Additionally, the phone was not working properly. We couldn;t call the front desk and our message light blinked for three days. We had no outgoing phone service for the entire stay (Friday thru Monday) We told the front desk on two occasions and we also told the Sales Mgr. about the phone. Not sure what the problem was but we had no one come to the room to fix the phone. Finally, I couldn't pin anyone down to give me a price differential between the suite and the room we received.
La Quinta Inn & Suites by Wyndham Latham Albany Airport - Latham
Rated no. 6
8.5
Excellent 8.5
Based on 574 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Location
8.9
Overall
10.0
Overall 8.3 Excellent
Based on 544 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Location
8.9
Overall
10.0
Cleanliness
8.7
Comfort
8.5
Location
9.0
Services
8.3
Staff
8.6
Cleanliness
8.7
Comfort
8.7
Location
8.9
Services
8.5
Staff
8.7
Cleanliness
8.7
Comfort
9.1
Facilities
8.0
Location
8.8
Overall
10.0
Cleanliness
8.6
Comfort
8.7
Location
8.6
Services
8.3
Staff
8.7
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.8

Excellent 8.0
Pros: Bedding was great
Cons: No shampoo in dispenser No coffee pods for Keurig
Mediocre 2.0
Cons: Music was so loud near our room and staff was not helpful.
Mediocre 3.0
Cons: Hallways contained marijuana smell which was very strong
Good 7.0
Pros: Room was very clean and up to date furnishings.
Cons: The staff was incredibly inattentive to any of our needs. Had to call down multiples times each morning just to get new towels. Most hotels that we stay at that are not doing housekeeping service daily, will replenish towels and toiletries automatically.
Excellent 8.0
Pros: Nice and clean rooms.
Cons: Front desk staff was not always present and not very helpful.
Excellent 8.0
Pros: Great location, looks just like pictures, very clean
Cons: Breakfast was too early
Excellent 9.0
Pros: The location was Great and the staff we¿re Amazing I would definitely stay their again I would like to tell the staff to keep up the good work and thank you for great place to stay !!
Excellent 10.0
Pros: It was very clean and the staff was very professional
Cons: No
Mediocre 2.0
Pros: Staff was nice
Cons: There was one issue after another that I had to contact staff about. Room smelled like smoke, no blankets or pillows for pull out bed (said were backordered!), toilet kept clogging for no good reason, no room cleaning unless requested-was not informed
Excellent 9.0
Pros: comfortable room and friendly staff, hot items for breakfast
Cons: pool indoors, rather than out. That isn't really a complaint.
Okay 5.0
Pros: Check in/out was simple and easy and tue location was great for what we needed for our stay in the area.
Cons: When we got to our room everything looked ok.Then I opened the shower curtain & there was a wet wash cloth hanging on the shower head. I thought maybe its there because the shower heas leaks, turned on the water & that wasnt the case. ¿¿
Excellent 9.0
Pros: Despite traveling during Covid our experience was very good. Rooms were clean; staff pleasant to deal with and the location was perfect.
Cons: Due to Covid restrictions the breakfast provided by the hotel was not as expected. The food was limited to hot/cold cereal, coffee/tea/hot chocolate, breakfast bar, waffles and assorted breads and muffins. No eggs, and other items. It was all good though.
Excellent 8.0
Pros: close and convenient to eateries, shopping and interstates. Rooms are modern, clean and well maintained.
Cons: The very little interactions i had with front desk were something to be desired. Shower room was a bit tight, if a companion was with me i would have had to leave the door open. overall i understand when i was built it was the norm,so no big deaL.
Good 7.0
Pros: The staff was friendly and helpful. Location is good (across from Colonie Center and close to main roads)). Hotel had pool and fitness center which the front desk was regulating access to comply with covid safety guidelines
Cons: Our room wasn¿t clean. Surfaces didn¿t look wiped down. Trash on the floor. Someone¿s leftovers in the fridge. Etc.
Okay 5.0
Cons: i went there for a peace full night and ended up being up late in the night because the wall's are paper thin and all i heard was the girl's in the room next to me giggling and laughing late into the night. when i asked them to be quite it got worse.
Poor 1.0
Pros: Comfortable bed
Cons: The bed was the best part. I had 3 rooms was told 2xs i had 45 mins per room to swim. That was a lie he offered me 30mins at 8pm in a greenish hairy fog like pool would not give me my money was completely rude will never come back
Good 6.0
Pros: The updates in the room
Cons: The people across the hall we¿re having a party so it here was a lot of disturbance
Excellent 9.0
Pros: The cleanliness, service was good.
Excellent 9.0
Pros: Cost
Cons: No
Excellent 9.0
Cons: They gave us an occupied room
Mediocre 2.0
Pros: The location is really good. Other than that I would not recommend it:
Cons: The smell in the room was awful, it wasn't cleaned properly. I will not return to this location.
Mediocre 3.0
Pros: Found bugs nice area
Cons: Found bugs in the tub and bathroom the next morning.
Holiday Inn Express & Suites Albany Airport - Wolf Road - Albany
Rated no. 7
8.3
Excellent 8.3
Based on 544 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
8.2
Location
9.0
Overall
7.8
Overall 8.4 Excellent
Based on 411 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.2
Location
9.0
Overall
7.8
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
8.6
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
7.5
Cleanliness
8.8
Comfort
8.9
Location
9.2
Services
8.6
Staff
9.1
Cleanliness
9.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
8.0
Staff
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.9
Services
8.2
Staff
8.8
Cleanliness
8.4
Comfort
8.8
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Location
9.1
Services
8.4
Staff
8.9
Cleanliness
7.9
Comfort
7.8
Location
8.4
Services
7.6
Staff
8.8

Excellent 10.0
Pros: Stayed before the flight and Eric took care of us. Needed shuttle at 3:30am they were awesome.
Cons: Nothing
Excellent 10.0
Pros: Breakfast was great & service was excellent!
Cons: Notjing
Excellent 10.0
Pros: Room was updated
Excellent 10.0
Pros: Clean and attractive
Excellent 10.0
Pros: I had not stayed at the hotel since it was renovated a couple of years ago. Everything was great. Comfortable and clean nice sized rooms. I appreciated having a magnified lighted mirror in the bathroom. The staff was friendly and accommodating. Great food
Excellent 8.0
Pros: Nice location and nice building.
Cons: Parts of the hotel are older.
Okay 5.0
Pros: Nearness to the airport
Cons: Music in the restaurant was not appropriate to eating & enjoying a meal. You try relaxing and eating to disco, aerobic and Led Zeppelin music. The hallways are noisy the doors slam. It¿s easy to hear everything in our room from the hallway.
Excellent 8.0
Pros: This was a quick night's stay on our way to Lake Placid. Location was great and access to local accommodation was great. Enjoyed the easy check in and check out. Hassle free.
Excellent 9.0
Pros: Location, staff and in-house dining.
Cons: The carpet has a strong odor - may be the disinfectant - not sure. But not a pleasant smell.
Excellent 10.0
Pros: Fit into our travel plans perfectly. Clean, courteous staff and overall a good experience. Originally booked a king and queen rooms. Front desk offered to up grade the queen to a king and put the rooms across from each other. How nice is that?
Excellent 9.0
Cons: Very large rooms. Staff is helpful. Large grassy area for dog to run. Gym is awesome.
Excellent 9.0
Pros: Nice clean room. Near restaurants and theThruway. Good gym ( for a hotel)
Excellent 8.0
Pros: Very nicely decorated. Wonderful staff breakfast was excellent.
Cons: The elevator and hallways were in great need of vacuuming. Had to get a new room because we found old contacts on our rug which led us to believe maybe the room was not vacuumed. But bathroom and bed linens were clean. Second room was fine.
Excellent 9.0
Pros: Refurbished hotel with excellent lobby
Excellent 10.0
Pros: Everything
Cons: Nothing
Mediocre 2.0
Pros: The location was ideal for our travel plans.
Cons: We reserved a King bed and they could only offer us a queen bed. Very disappointing as this was the main reason we chose this hotel.
Good 6.0
Pros: Clean, spacious, strategically located.
Cons: Not enough lights. Missing clock. No daily housekeeping.
Okay 4.0
Pros: This is normally a great hotel. The ambiance, service and staff are generally excellent. While this visit is the worst I've had, they are undergoing renovations and there is a pandemic, so I will excuse this experience. Normally, this hotel is fantastic.
Cons: The air conditioning didn't work - room temperature never went below 80 degrees. I had to install the shower curtain. There was no shampoo or soap, no housekeeping, no fresh towels, coffee cups weren't replenished, and trash accumulated quickly.
Good 7.0
Pros: Tavern staff
Cons: We love the Desmond and go there often but we're very disenchanted this visit. We were next to a janitorial room and it was very noisy at all times of the day and night. They didn't clean our room or bring clean towels.
Good 6.0
Pros: Location right off highway. Courtyard area is neat layout. For the most part rooms are clean.
Cons: Musty old carpets in the hallways and stairwells. Everything very dated. Needs updating. Beds are hard as a rock. Shower did not work properly. Water sprayed everywhere. Definitely not a 3.5 star compared with other 3.5 start hotels in the area.
Good 6.0
Pros: Staff was super nice. Hotel really dated and no continental breakfast so beware :)
Mediocre 3.0
Pros: The location was desirable.
Cons: The woman at the front desk during check-in had an attitude. The hotel was out-dated, the main elevator was under construction and the room itself looked like an old motel room. The bedding was horrible and I could not get a good night's sleep.
Okay 4.8
Needs to be torn down.
Good 7.0
Pros: 5 minutes from albany airport, convenient for early am flight
Cons: Beds and pillows need a big upgrade. When decor has a bedskirt the wrinkles shouldn't be what we notice.
Okay 4.0
Pros: Quaint and close to airport
Cons: Inattentive check in staff, i waited too long to be acknowledged. The room i booked stated 2 queen or 1 king bed we walked the 1 mile to our room and they was 1 queen need and we were too exhausted to walk back to change.
Poor 1.0
Cons: Yes! There was a fog out in Chicago on 9/12/19, and many flights were grounded, contacted The Desmond to change hotel stay from the 12th to the 13th, my flight arrival date.The Desmond refused to negotiate on any terms;thieves;I do not recommend Desmond!
Good 7.0
Pros: Location to airport was the only reason for choosing this property.
Cons: No refrigerator in the room. Other guests were very loud in the hall until well after midnight. Certainly is no longer a premium property!
Mediocre 3.0
Pros: Nothing
Cons: There are lot of bugs. Even the glasses that were kept in room was not clean it has lipstick mark on that.
Good 6.0
Pros: the room service and the food was excellent very nice
Cons: The carpeting is worn out and dirty the lighting in the hallways is very dim to the point of being spooky. Remind you of a Stephen King movie I think it was The Shining. The hallways are also not air-conditioned very muggy.
Okay 5.0
Pros: Very clean and cozy; nice staff.
Cons: Was a bad weekend to stay, kids over took the place, pool and billiards room. nly one pillow each, beds were hard. Have to pay for a mini fridge, which majority of hotels you get for free. Pool is super small, no hotub.
Excellent 10.0
Pros: Everything!
Cons: Nothing!
Crowne Plaza Albany - The Desmond Hotel - Albany
Rated no. 8
8.4
Excellent 8.4
Based on 411 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
9.5
Location
8.9
Overall
9.5
Overall 8.3 Excellent
Based on 224 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
9.5
Location
8.9
Overall
9.5
Cleanliness
8.6
Comfort
8.5
Location
8.9
Services
8.6
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Location
8.9
Services
8.9
Staff
8.8
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Facilities
9.0
Location
8.8
Overall
9.0
Cleanliness
8.5
Comfort
8.7
Location
8.5
Services
8.4
Staff
8.9

Excellent 8.0
Pros: The size of the room was good. Bed was acceptable
Cons: Mattress was OK, could have been better. Was mostly clean, but not completly
Good 7.0
Pros: It’s ideal for a week or two, when you need more of a “home away from home”. The breakfast was excellent, especially given COVID. The facilities were well cleaned
Cons: The wiring…. My husband tried to plug his laptop into the outlet by our bed and sparks flew. We had no electricity along that wall for the rest of our stay. We also had to get bedding for the sofa bed. What little there was in the room had been crumpled in a wad in one of the draws
Excellent 8.0
Pros: Everything
Cons: The staff who overcharged us $162 and when we told him that Booking.com only charge $127 then he said to call Booking.com to clarify even though I showed him the amount in app. he is sarcastic, not willing to help about the issue. I read a lot of reviews here and they do really overcharged and it’s not about the third party app and if you don’t complain then they will continue to do this. We called Booking.com then they called them then they will charge right amount but I’m still waiting to see my bill if they change it because I got pre-charge $162 and still pending on my card. Hope this staff will try to be nice.
Excellent 9.0
Pros: Really liked the breakfast selections and convenience of it.
Excellent 9.0
Pros: Location - proximity to I 87 as well as good restaurants on WOLF RD.
Cons: NOTHING
Okay 5.0
Pros: The location is great and the staff was friendly
Cons: Having stayed there before on a couple occasions, the cleanliness of the room wasn¿t up to par with previous experiences. Hair and dirt was left in shower from previous occupants and the hot water was also lacking for a shower.
Excellent 10.0
Pros: The pool and the size of the room
Cons: Nope everything was as expected
Poor 1.0
Pros: Rude staff Poor Management Will not reccomend Reporting this property for discrimination
Cons: Nothing was to like Overpriced Rude Staff Disrespectful Discrimination
Excellent 9.0
Pros: clean, friendly
Excellent 10.0
Cons: I did see someone cleaning a room without a mask 😿
Good 6.0
Pros: Nice room, excellent location, mattress very comfortable.
Cons: Check in staff was great. However, the am clerk was terrible. The only thing that prevented him from getting humiliated was I was just out of hearing range when he was snotty to my wife, and I didn't learn about it until we had departed.
Excellent 10.0
Pros: Rooms were clean and comfortable. The staff was outstanding and friendly.
Cons: The room unit air conditioners pour out copious amounts of cold air on the bed. The breakfast setup was too small for the amount of people it serves. They frequently run out of the food and coffee they serve. Weekends are bombed with kids.
Excellent 9.0
Pros: Location and cleanliness
Good 6.0
Cons: The breakfast set up is not user friendly; hard to find things; too much back and forth. Also, prefer a regular table rather than a long, communal, high top table.
Okay 4.0
Pros: Staff was nice
Cons: Room was dirty!
Excellent 10.0
Pros: Very clean, hotel staff was very helpful. Indoor pool a big hit. Breakfast area kept stocked at all times, the steward even came to our table before closing to see if we needed anything else. Rooms were very quiet, never heard a sound from other rooms.
Cons: Indoor pool water a bit cool for winter.
Good 7.0
Cons: Paid in full for king one bedroom suite. When I got there, gave me a queen suite bc the person before me wanted to extend their stay. The policy is to give preference to the person at the hotel. They did not refund the price diffference for first night.
Good 7.0
Pros: The hotel is located off of the main strip so there is some type of seclusion. The hotel is very nice. The room was very spacious. It had a full refrigerator and dishwasher. It came stocked with cooking and eating utensils, plates, and cups.
Cons: I found two lady bugs in my room on both nights I stayed there. The dishes were not properly washed. My remote control didn’t work with my television. I am not a picky person but I figured for the price I paid, everything should be on point.
Excellent 9.0
Pros: staff & cleanliness
Cons: breakfast choices were lacking & shower took awhile to get hot water
Excellent 8.0
Pros: Price, convenience
Cons: No jacuzzi or hot tub
Excellent 9.0
Pros: Location to airport. Shuttle and noted airline staff used it.
Home2 Suites by Hilton Albany Airport/Wolf Rd - Albany
Rated no. 9
8.3
Excellent 8.3
Based on 224 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Location
8.6
Services
8.3
Staff
8.7
Overall 8.3 Excellent
Based on 119 reviews
Cleanliness
8.4
Comfort
8.5
Location
8.6
Services
8.3
Staff
8.7
Cleanliness
7.9
Comfort
8.3
Location
8.6
Services
8.0
Staff
8.2
Cleanliness
9.3
Comfort
9.2
Location
9.2
Services
9.1
Staff
9.2
Cleanliness
7.8
Comfort
7.4
Location
8.1
Services
8.2
Staff
8.3
Cleanliness
8.6
Comfort
8.9
Location
8.3
Services
8.2
Staff
9.0
Cleanliness
8.0
Comfort
8.6
Location
7.9
Services
8.1
Staff
8.4

Okay 4.0
Pros: The bed was comfortable.
Cons: The too. was $185 for one night. There was no cold water in the sink. The heater was kitty korner in the wall above and directed at the bed. Every time it kicked on it would blow a burst of cold air before the warm air so it was cold each time which was often because the room wouldn’t hold its temperature, and the TV remote would not work whenever you needed to select ok for an option. There were two cockroach looking bugs on the nightstand and the cabinet under the tv. The room wasn’t very clean. When we shared these issues with the front desk person she seemed to disregard it and apologized but did nothing to offer to make it right with us. We ordered dessert from the dining area in the lobby. It was not fresh and tasted bad. This is our 2nd bad experience at a Marriott in Albany. We will definitely not be goi v with this chain anymore.
Excellent 8.0
Pros: It was overall great
Excellent 8.0
Pros: Staff was exceptional. Helpful, professional.
Cons: Shower only had hot water. Rm 164. Very Disappointed in Internet service. If not for these two would have been perfect.
Excellent 9.0
Pros: Beds were comfortable. Room was large enough Close to what we wanted to do.
Cons: There was nothing in the actual room about the facilities , restaurant, etc. Also no pen or paper.
Excellent 10.0
Cons: No continental breakfast like in some of your sister hotels.
Excellent 10.0
Pros: That it was clean and comfortable .
Cons: They needed more towels in bathroom and I would’ve liked a bath tub instead of a shower .
Excellent 10.0
Pros: Comfortable room and kid loved the pool
Cons: No clean wash rags in room.
Excellent 8.0
Pros: Very accommodating on Christmas night stay. Great location. Nice pool. Rooms very clean. Excellent restaurant.
Excellent 10.0
Pros: Cleanliness and the shuttle to area places was helpful.
Excellent 10.0
Pros: the room was exactly as shown on the pictures, modern, stylish and very clean. restaurants were around the corner. Red Lobster was just across the street.
Excellent 10.0
Pros: Perfect location, safe and clean.
Cons: No
Excellent 9.0
Pros: Excellent hotel and services. Would highly recommend
Cons: No
Excellent 9.0
Pros: The room was very nice. I loved the sofa and the writing desk with very comfortable lounge chair. I have been searching for that chair online since I left the hotel with no luck.
Cons: Security guard was basically shouting at me in the morning when I woke up and came down for coffee, clearly I was half asleep and did not want to talk, dude needs to chill out
Excellent 10.0
Pros: Friendly, helpful staff.
Excellent 10.0
Pros: Friendly staff and surgically clean and fresh room.
Cons: Nop
Marriott Albany - Albany
Rated no. 10
8.3
Excellent 8.3
Based on 119 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
8.5
Location
8.8
Overall
8.2
Overall 8.2 Excellent
Based on 403 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.5
Location
8.8
Overall
8.2
Cleanliness
8.0
Comfort
8.6
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
7.9
Comfort
8.0
Location
8.8
Services
7.0
Staff
8.2
Cleanliness
10.0
Comfort
9.6
Facilities
9.2
Location
9.2
Overall
9.5
Cleanliness
9.2
Comfort
8.8
Facilities
9.2
Location
9.2
Overall
9.2
Cleanliness
8.7
Comfort
8.8
Location
8.5
Services
8.4
Staff
9.0
Cleanliness
9.2
Comfort
8.5
Location
8.7
Services
8.5
Staff
8.0
Cleanliness
9.0
Comfort
8.9
Facilities
7.6
Location
9.2
Overall
6.0
Cleanliness
8.1
Comfort
8.2
Location
8.6
Services
7.8
Staff
8.5

Excellent 8.0
Pros: Location
Mediocre 3.0
Pros: It looked nice on the surface but was dirty. Mattresses was old with padding. No mattress protector. Had a stain on padding. Shower had hair in it. Was not happy.
Cons: Not clean it was ok
Okay 5.0
Pros: Close to the highway .
Cons: I did not know that I would no get points by booking through your site. Points was the only reason I picked this hotel. We were given a connector room. I went to the front desk immediately to ask for a change. They would not change us because we had been in the room (3 min). My choice was to buy another room or stay in the connector. The connector is loud and I do not feel safe. I was not going to spend more money for 1 night. We put up with it. Too many hotels within walking distance for the front desk not to move us.
Excellent 10.0
Pros: Modern style. Quiet and clean..
Cons: Nope. No complaints.
Excellent 10.0
Pros: clean, great customer service
Good 6.0
Pros: Location
Cons: old mold all in the bathroom needs to be really either cleaned good or redone.
Good 7.0
Pros: They have done a great job updating the entire place! Well over due. Hilton did a good thing to take over this hotel.
Cons: One of the two desk clerks was barely polite. But the other two made up for her rudeness. Sorry the restaurant was closed on weekends. The breakfast choices were a huge disappointment.
Poor 1.0
Pros: Nothing. The staff was rude as soon as we walked in
Cons: The service. The stay ..
Okay 5.0
Pros: Location & that they had a airport shuttle.
Cons: Room had an odd smell. Sort of musty. I usually don't not pick but the flooring looked very cheap & not well laid w/ gaps & uneven.
Poor 1.0
Cons: After checking out I found I got charged $54 for an alarm clock they accused us taking. We were driving from Alaska to Boston, spent two weeks stayed in different hotels across the country. It¿s ridiculous they assumed we stole their clock. Scam alert!
Okay 5.0
Pros: Staff were very nice. Room very clean
Cons: I arrived late at night and the temp in the room was 64 degrees . I tried everything on the thermostat to increase the temp but it wouldn¿t go up.Didn¿t want staff to room so late.The fan also blew all night long and there was no way to turn it off.
Excellent 10.0
Pros: price, cleanliness
Cons: no
Poor 1.0
Pros: The room was modern and dirt free. However, there are issues which cause me to be far less certain that it was Covid free. I saw maintenance workers, a room maid and a front desk worker who either had no protective mask or did not have it in place.
Cons: Multiple employees either were not wearing masks or did not have their masks covering their noses. I chose the hotel because of its cleanliness rating, but that rating is unjustified given the disregard for the health of guests.
Good 7.0
Pros: Friendly staff
Cons: Construction and no blackout curtains
Excellent 10.0
Pros: Great staff good local. The hotel is under remodel construction but still a good place to stay. They had work going on both inside and out but they still made it comfortable to stay.
Cons: The house keeping staff missed a sock that was on the floor next to one of the beds but other than that all was very very clean. The desk clerk kinda freaked out about it I told her that some mistakes are bound to happen and that it was no big deal but...
Okay 4.0
Pros: Place under construction, Beds were hard, staff person asked for my address which they did not need so I declined Did not feel like a 31/2 star hotel more like a 2 star.
Cons: Place under construction, Beds were hard, staff person asked for my address which they did not need so I declined Did not feel like a 31/2 star hotel more like a 2 star.
Excellent 8.0
Pros: It was clean in a nice area and I loved the shower it felt so good
Cons: I felt like the tv could of been bigger but that’s about it besides that’ everything was ok
Mediocre 3.0
Pros: Rooms were big and clean.
Cons: Despite government orders put out for establishments to abide by and the signs posted all over the doors/front desk, hallway walls, elevators, and online, not a single guest in the halls, elevators, etc were wearing masks. Only ONE staff member had a mask
Good 7.0
Pros: Location is a dilemma, it's very near to the Albany airport (only few minutes) but at the same time it's overlooking highway with all the traffic noise late into the evening.
Cons: They are doing renovations, not too bad, as you don't feel it. We had bad luck that people 3 rooms down from our room were so loud & disruptive in the corridor. It was on & off until 2:30 am before front desk came up & knocked on their door.
Excellent 8.0
Pros: Location (quiet).
Excellent 10.0
Pros: Excellent staff. Can’t emphasize that enough.
Cons: There were renovations underway while I stayed but they did not interfere with my stay in any way.
Okay 5.0
Pros: Close to the airport
Cons: Hotel is under construction with no food services
Okay 4.0
Pros: I like how convenient the vending machines were.
Cons: The top three floors were closed for renovation.
Mediocre 3.0
Pros: It was cold. The heat did not work. I even switched rooms, but the new room did not have heat either. It was 48 degrees outside that night.
Cons: It was cold. The heat did not work. I even switched rooms, but the new room did not have heat either. It was 48 degrees outside that night.
Good 6.0
Pros: Location
Cons: No fridges in the room.
Excellent 10.0
Pros: Bed
Cons: No
Poor 1.0
Pros: There is nothing special I can say about this hotel. This hotel is actually inconvenient as far as being accessible to stores or restaurants.
Cons: I was actually accused by the manager of smoking in a non-smoking room. I was charged for smoking & I dont smoke. The manager is very unprofessional & non accommodating rude & disrespectful. He unprofessional manage
Poor 1.0
Pros: location
Cons: no toliet paper no hot water AC sounded like a deisel truck in the romm
Excellent 10.0
Pros: It's really nice and the kind staff
Cons: I wish they had a pool
Good 7.0
Pros: Great location.
Cons: The housekeeping staff was very loud and disruptive upon arrival and the next morning starting at 9a.m. We have stayed here on at least 2 other occasions without this being an issue. We were disappointed...
Okay 5.0
Pros: Definitely not a 3.5 star hotel.
Mediocre 3.0
Cons: This is not a three and a half star hotel. It does not even have a small store in the lobby and the gym equipment is outdated
Okay 5.0
Pros: clean
Cons: room was big / empty feeling, definitely not a rating above 3 stars. said there was a coffee shop but this is inaccurate information, no coffee shop (looked like there used to be one and it shut down). Blah was just blah. no pool.
Good 6.0
Pros: Nice staff
Cons: No ones fault but heavy overnight construction going on right directly in front of the hotel, long night with lots of shaking the building, it went on until 7am
Good 7.0
Pros: Service.
Cons: Not many options for dinning. Air conditioner does not work properly.
Good 7.0
Cons: No fridge.
Okay 4.8
Pros: Location. And next to a great restaurant
Cons: Bed was slanted. So uneven. Hard as a rock. sheets were scratchy. pillows were so old they barely held a shape. , AC was so loud every single time it turned on and off. Gross bulky comforter and sham pillows on bed- this is a huge no no now for hotels due to germs. Sooo gross and so uncomfortable I probably slept a total of 2 hours. I’m so disappointed
Okay 5.0
Pros: Did not like this hotel at all.
Cons: Poor location, not welcoming, no extras ie: refrigerator, microwave, breakfast. One canister of coffee was set up in lobby in the morning.
Okay 5.0
Cons: They charged me for my room after I had already prepaid on line prior to my visit. Though they did rememburse me, but I had to make several calls to them about it and I only found t because I looked at my bank statement
Good 7.0
Cons: There was dried blood on my bed sheet. It looked like the housekeeper cut their finger and just kept making the bed.
Mediocre 3.0
Pros: Nothing. I expected a lot more due to the reviews.
Cons: It was basically a 2.5 star hotel and was rated as a 3.5 star hotel.
Okay 4.0
Pros: The lobby looked good. The elevator worked. We had running water. The bed was ok. Check in and check out were easy. It was supposed to be a 3.5 star hotel. Shampoo, conditioner, and soap were nice. There was free parking and Internet.
Cons: Bathroom was not as clean as I would like--hairs on the floor that weren't mine. Tub drain didn't seal to keep water in. Shower was a little awkward. The coffee maker in the room didn't work. Highway noise was audible. Non-carpet flooring. 1 stiff sheet
Poor 1.0
Pros: This is NOT 3.5 star hotel. you are cheating your loyal customers buy claiming as such, They have not snack/drink counter and you have to use bills at vending machines on the 2nd floor instead of credit cards like at newer machines. The rooms are tiny
Cons: This is NOT 3.5 star hotel. you are cheating your loyal customers buy claiming as such, There is no food after 9PM when the restaurant closes, and oh yeah, the tv is the size of m in-dash screen in my car and is 20 years old!
Mediocre 2.0
Pros: Staff was excellent
Cons: Too many things list
Mediocre 2.0
Pros: Nice size, attractive-looking.
Cons: The air conditioning did not cool; it's an old system, and just wasn't working. They publicize that you can buy movies in your room, but that wasn't working either. We paid for two nights, but left after the first night. No a/c in August!
Excellent 9.7
Pros: Clean and modern and big room. Would book again
Cons: The AC was to loud!!! They should fix it
Excellent 10.0
Pros: The staff was very friendly. Room and the hotel were very clean and well maintained. It looks like it was newly renovated. Free Wifi.
Cons: NA
Excellent 8.3
Pros: Quick check in, nice shower, comfortable bed
Cons: No drapes on windows - just blinds. Sun came streaming in at 6:30 am. TV remote did not work.
Hotel Trilogy Albany Airport, Tapestry Collection by Hilton - Latham
Rated no. 11
8.2
Excellent 8.2
Based on 403 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Facilities
7.6
Location
8.9
Overall
7.6
Overall 8.0 Excellent
Based on 503 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
7.6
Location
8.9
Overall
7.6
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
10.0
Cleanliness
8.4
Comfort
8.3
Location
8.8
Services
8.0
Staff
8.6
Cleanliness
9.0
Comfort
8.5
Facilities
8.5
Location
9.0
Overall
8.0
Cleanliness
7.2
Comfort
7.6
Facilities
7.6
Location
8.0
Overall
7.2
Cleanliness
8.5
Comfort
8.4
Location
9.0
Services
7.9
Staff
9.0
Cleanliness
9.0
Comfort
8.9
Location
8.8
Services
8.5
Staff
8.8
Cleanliness
8.4
Comfort
8.4
Facilities
7.7
Location
9.2
Overall
7.4
Cleanliness
8.4
Comfort
8.5
Location
9.3
Services
7.9
Staff
8.8

Okay 5.0
Pros: Great staff
Cons: Toilet was running all night. Shower is clogged. Very finding room with no lighting
Mediocre 2.0
Pros: Nice staff, yummy food
Cons: The hotel room was not very clean upon arrival, candy wrappers and food remnants were left. The shower didn't drain so you stood in about two inches of water while you showered. No instructions about how to get in touch with front desk were provided so I guessed and dialed zero.
Good 6.0
Pros: Close proximity to the airport, airport shuttle service & very late check in. Bed was very comfortable.
Cons: Hairs in sink & tub. Pubic hair in tub & on area that coffee machine was on top off.
Excellent 10.0
Pros: rooms
Cons: laundry machine and dryer always broken
Excellent 10.0
Pros: the easiest to check in
Cons: lack of good breakfast
Okay 5.0
Pros: the bed was comfortable
Cons: took 25 minutes to check in at 5pm. Only one employee behind desk. Manager just walked by with his coffee and sat in the back office instead of checking in the 3 parties waiting to get to their rooms. There was mold in the shower, and in the toilet, housekeeping doesn't appear to have vacuumed in awhile. hallway and rooms could use a fresh coat of paint. no extra pillows or blankets in the room. curtains were broken in our room, they didn't close al the way, off track.
Okay 4.0
Cons: Hotel was dirty and run down.
Excellent 9.0
Pros: The use of the shuttle was great!
Cons: Can’t really think of anything.
Excellent 10.0
Pros: The staff treated us like family! Everyone was spectacular, rooms, hotel were spotless. Food was excellent!!
Excellent 8.0
Pros: Nice front desk staff, right on airport property. Close to gas stations to fill up the rental car.
Cons: Older hotel, but still clean and worth it because of the location.
Excellent 10.0
Pros: The price was great for the quality of the hotel.
Mediocre 3.0
Pros: The staff here are all amazing people.
Cons: This hotel is very dated and in need of a major updating/renovation! Infact I'm blown away that hilton is ok with their name being used on this property..extremely dated..The location and staff were great!!
Excellent 10.0
Pros: Desk staff excellent
Cons: Hard to find Sign in the trees very difficult to see
Mediocre 3.0
Pros: Not a lot, it was just a place to stay for the night. Nothing exceptional. No breakfast, no dining room it was closed for some unexplained reason. Sparce coffee service in the room. The bed was comfortable.
Cons: When we checked in the a/c unit ran and rattled. You could not turn it off nor adjust it at the unit nor the thermostat on the wall. We confronted the staff and they moved us to a better room. It was an unfortunate circumstance.
Excellent 10.0
Pros: Beautiful hotel
Cons: No
Okay 5.9
Location is good. I feel as if this hotel is showing it's age. It's all in the little things: walls that have been patched but not fully repaired, dirty windows, no drinking glasses, a confusing sign on the back door as to whether it was locked or not... it all adds up. I have stayed at this hotel on and off over the last 10 years and the quality is slipping. When I checked in the clerk was factual, but didn't really make me glad I had chosen this hotel out of all the others in the area.
Okay 5.0
Cons: The hotel hallways had air-conditioning blasting making it feel almost frigid. With climate change that is horrible. Thought we ordered 2 queens, but got doubles. Carpeting smells. No fan in bathroom
Excellent 10.0
Pros: The staff was friendly. It's clean and quiet. Reasonably priced. The breakfast menu is limited in choices but it's big, delicious and reasonably priced as well.
Cons: Nothing negative.
Excellent 10.0
Pros: The Staff. The woman who worked the grave yard shift 9/17/2021. She was wonderful !!
Excellent 10.0
Pros: The beds are so comfortable! And the hotel is so close to the air port.
Cons: I did not like the breakfast food. It was terrible and you have to pay for it. My pancakes were burnt and my wife was sick for 2 days after eating her breakfast.
Excellent 9.0
Pros: Room and checking in were fine. Breakfast food and service were Excellent.
Cons: A member of the front desk staff was quite rude and unfriendly.
Good 6.0
Pros: The young man who served at breakfast was personable and efficient.
Cons: The room was not as pictured when we reserved, the bathroom was supposed to have a walk in shower. It had a hotel standard tub shower. The wallpaper in the bathroom was held on with scotch tape! Paper products were cheap one ply.
Good 6.0
Cons: At this price, breakfast should be included.
Mediocre 3.0
Pros: The staff was friendly and helpful.
Cons: Dirty room including dried up contact lens on desk, dirty shower grout, dirty comforter, clogged shower drain, coffee maker didn¿t work
Good 7.0
Pros: I liked that the restaurant was reasonably priced and accommodating.
Cons: The elevator was not working properly the night I checked in.
Okay 4.0
Pros: Hotel was easy to find and the location to the airport is optimal. Rooms were very clean and doors were sealed after sanitized. Staff was pleasant.
Cons: The airport shuttle, I verified by phone due to COVID, was not available until after 5am. Front desk staff was pleasant but not helpful. I was given info on ride-shares/taxis but no available in the area. I walked alone on the highway, in the dark at 4am.
Good 7.0
Pros: location was great
Cons: no food
Good 7.0
Pros: Hotel in a nice area ,off the highway 87. Typical Hilton standard that I would expect .Nice bead , friendly staff and good WI-Fi .
Cons: Elevator , and some of the hallway looked beat-up for a Hilton . Also no remote in room , and no way to turn on TV manually .
Mediocre 3.0
Pros: The staff were extremely kind lovely people
Cons: The hotel felt as if it was in disrepair
Poor 1.0
Pros: Location
Cons: Staff attitude, hotel was in poor shape and needs some serious renovation.
Poor 1.0
Pros: The location.
Cons: The room was filthy. The AC unit was broken. Had to be moved to another room.
Mediocre 3.0
Pros: Large rooms, friendly staff very comfy bed.
Cons: Bathroom! Toilet wouldn’t stop running, shower water wouldn’t go down and low water pressure. Walls are very thin I could hear people on both sides of walls.
Poor 1.0
Pros: room was outdated power was out when we woke up for christmas for 5+ hours; no one came to explain anything. we woke up cold and nothing charged. it was miserable and they said, there is nothing i can do
Cons: room was outdated power was out when we woke up for christmas for 5+ hours; no one came to explain anything. we woke up cold and nothing charged. it was miserable and they said, there is nothing i can do
Okay 4.0
Pros: Clean & comfortable bed
Cons: First room - bath /shower water was scalding hot only, no cold water. They moved us to another room for second night, somewhat better.
Okay 5.0
Pros: Staff were accommodating and pleasant
Cons: Did not like view of correctional facility
Good 7.0
Pros: Location
Good 7.0
Pros: It had easy access to the airport and highways. It was quiet.
Okay 5.7
Pros: Breakfast was great, definitely worth the extra money.
Cons: Pool and gym area messy
Good 6.0
Pros: Location
Cons: Sink stopper didn't work. Hairs on sheets. Loud heat/ac unit.
Okay 5.0
Pros: Bartender was very friendly, hotel was quiet. Our room was very spacious and clean.
Cons: My room keys stopped working twice, the desk clerk was not very friendly and neither the hot tub or pool were usable. I booked the hotel for the hot tub and pool... pretty disappointing. Could have stayed somewhere else.
Mediocre 2.0
Pros: Location
Cons: Zero customer service Broken light fixtures Dusty room A/C and thermostat not working Ugh!!
Good 6.0
Pros: The room was as nice as expected for the price.
Cons: When staying at a hotel that costs well over $---/night, I expect friendly staff and a free breakfast. Hilton is out for me, I will definitely stay at the Quality Inns of the world. You pay under $----, get a good breakfast and friendly staff.
Mediocre 3.0
Pros: Proximity to airport
Cons: Yes - hotel gave away our room with 2 beds despite calling them directly the day we were to arrive and letting them know that we had to have 2 separate beds - one of us had to sleep on the couch
Poor 1.0
Pros: Was not impressed with anything.
Cons: The whole experience was awful. We were told breakfast and free parking when we arrived we were told there was a parking fee. We also we're told breakfast. Wasn't included it was an additional charge of $30 + dollars. Shower clogged and dirty flooded bthr
Mediocre 3.0
Cons: Cleanliness
Good 7.0
Pros: Loved the room, had no problems at all.
Cons: I was not impressed with the breakfast. Wish there was a few more selections, and the potatoes had too much herbs. Maybe an open buffet area would be nice, instead of being behind a wall in the kitchen.
Mediocre 3.0
Pros: location
Cons: The room temperature fluctuated big-time. The thermostat was set at 68 degrees, and the heating/cooling unit would reach that, but then it would heat back up to 73 and stay for awhile, then the cooling would kick back on and slowly go back to 68 - BAD!
Excellent 8.2
Pros: Lacked nothing except free breakfast.
Okay 4.0
Cons:  
Good 7.7
Pros: Convenient location, modern.
Cons: Funky smell in bathroom (maybe in the curtain) no fan in bathroom, night clerk not friendly, breakfast not included in the rate.
Good 6.2
Pros: Convenient to airport; clean (could have used a new shower curtain); friendly staff.
Cons: Heating unit in room was EXTREMELY noisy; uncomfortable bed; drunk hotel staffer sitting at the bar hitting on my husband.
Excellent 10.0
Pros: Very easy check in process and very affordable.
Excellent 8.2
Pros: Staff were great - very friendly and efficient. Foyer was very nice and the bar was super cosy. Great cocktail in bar. Didn't realize there was room service as no menu in the room but on day two I found out there was and had a great meal deliverered.
Cons: Rooms are a bit old and musty - could do with a revamp. The a/c in rooms was SO loud. Gym is very small and just off the main foyer so people popping heads in a fair amount.
Mediocre 2.0
Pros: Great facility. clean, new and convenient.
Hilton Garden Inn Albany Airport - Albany
Rated no. 12
8.0
Excellent 8.0
Based on 503 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.8
Facilities
8.0
Location
8.3
Overall
8.5
Overall 7.5 Good
Based on 384 reviews
Cleanliness
7.8
Comfort
7.8
Facilities
8.0
Location
8.3
Overall
8.5
Cleanliness
7.5
Comfort
7.6
Location
8.3
Services
7.1
Staff
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.5
Cleanliness
7.7
Comfort
7.5
Location
8.2
Overall
10.0
Services
7.2
Cleanliness
8.2
Comfort
8.0
Location
8.7
Services
8.0
Staff
8.6
Cleanliness
8.0
Comfort
8.1
Facilities
6.0
Location
8.4
Overall
6.0
Cleanliness
8.1
Comfort
8.2
Location
8.7
Services
7.9
Staff
8.2

Excellent 10.0
Pros: The value for money. Clean, comfortable and quiet.
Cons: Breakfast could use a hot item. Packaged pastries were inedible.
Good 7.0
Pros: It was a perfect place for one night. Everything was clean, a nice comfort room.
Cons: The mattress on the bed was old and sagging, it was not comfortable to sleep on.
Good 7.0
Pros: Poor
Cons: Wish u had elevator. 75 was hard getting to top floor.
Okay 4.0
Pros: It is conveniently located
Cons: The room was not really clean. The wash clothes, hand towels and the drape on the bed and seat cover by window was dirt both times I stayed . That is disappointing
Mediocre 3.0
Pros: It was a non-smoking room that smelled like cigarettes and the carpet was dirty and the shower had hair in it so it definitely wasn’t cleaned properly and the mini bar had spilled juice in it
Excellent 10.0
Pros: The staff was incredibly friendly, it was quiet and very clean. It was such a relief coming in with a late check in and being able to settle in without any issues. We will absolutely stay again.
Cons: Nothing
Excellent 9.0
Pros: It's overall a very comfortable place to stay never had a problem friendly staff nice rooms all you would need an close to everything two thumbs up
Excellent 10.0
Pros: Very clean and staff is very professional and friendly. Bed was very comfortable. Has important amenities. Great 2 star hotel.
Cons: Some Doors are loud in the hallways and can hear in the rooms. Can hear rt.7 traffic and exit ramp of 87
Excellent 9.0
Pros: very clean room
Excellent 9.0
Pros: Location was easy on / off the freeway but it was not loud. Staff was very nice.
Cons: Not really.
Okay 5.0
Pros: The rate.
Cons: Was not warm.
Okay 5.0
Cons: Was expecting better based on rating. Queen room was extremely small, probably smallest room I¿ve ever had. Room needs updating, missing knob on bath fan, stains on the window seat. Definitely was expecting better.
Excellent 9.0
Pros: The FD Agent  was top notch! Friendly, helpful and attentive. Excellent people skills and attention to excellent customer service.
Poor 1.0
Pros: Convenient location
Cons: Extremely rude staff
Good 6.0
Pros: Location
Cons: sheets were stained and the tv remote was dirty
Good 6.0
Pros: The location.
Cons: Staff attitude when I got there,she was very rude.
Good 6.0
Pros: Staff was very nice and helpful. Beds were okay.
Cons: Run down. Not clean enough. Shower had mildew. Baseboards were dirty. Carpet needed cleaning.
Poor 1.0
Pros: The internet pictures. There was nothing pleasant about the experience beyond that. Nobody ever would spend more than $-- on a room in this dump if they saw it in person. The listing is a total trick.
Cons: The hotel and the pictures were not the same. Its in a buggy swamp. There was no parking. It took an hour to check in. Speaking English at the front desk was difficult. Luggage cart broken. Room dirty. Stinky not cold AC. Dead bugs on floor in bathroom.
Excellent 10.0
- very clean - comfy bed - nice mini breakfast (even decaf!) - nice stuffs (or family) -convenient location (you have a convenient store right next to it. For the price, I think you cannot ask for more. I appreciate it that they let us stay there.
Mediocre 3.0
Pros: The location
Cons: Smelled highly of marijuana. Very dated The bathroom tub was all stained and so were the walls . The beds were very soft and broken in .
Okay 5.0
Cons: Rated 8 for cleanliness. Maybe a 4. Toilet didn't work. Left a plunger next to it so you could flush. Not so good
Good 6.0
Pros: The staff were very friendly and helpful
Cons: I was locked out of my room many times due to key failure.
Good 6.0
Cons: The hotel is showing it's age and needs an update. There was a large amount of mold on the bathroom ceiling...painting over it obviously did not work.
Excellent 10.0
Pros: The cleanliness. Wow ¿¿
Cons: N/A
Excellent 8.0
Pros: Either we were fortunate or there is soundproofing involved but for a Friday night, it was unusually quiet and I had one of the best motel/hotel sleeps in quite a while.
Cons: The breakfast room could have provided somewhat more of variety in their fare.
Excellent 10.0
Pros: Everything People
Good 7.0
Pros: Staff was amazing. Very friendly.
Cons: Size of room.
Good 6.0
Pros: Location
Cons: Stained bench cushion and dirty mirror
Excellent 8.0
Pros: my room location was excellent breakfast was good it was quiet located right by Northway
Cons: no
Excellent 10.0
Pros: Price and location
Cons: No
Good 6.0
Pros: The price was reasonable for what you got. It was a good place to just sleep and then head to the airport first thing in the morning. Nothing fancy, but perfect for just a stop over.
Cons: The WiFi never worked. The staff were nice enough, but not responsive at all to our needs. The microtel clearly caters to workers, the stairwells were dirty and carpet in hallways was muddy.
Excellent 10.0
Pros: The micro-hotel is an excellent concept. It provides excellent value and a very comfortable room with a very clean and adequate bath. This was my first stay in one and I was well pleased with it.
Excellent 8.0
Pros: Comfortable bed Good location Room was clean, no bed bugs! Handicap room with frig and microwave! Staff were very pleasant and helpful! Actually it should have a 3 Star rating!
Cons: No
Excellent 8.0
Pros: The air conditioning and the comfort of the bed
Cons: the hurriedness of the staff, the tailgaters in the parking lot
Okay 4.0
Pros: It was clean
Cons: Felt outdated like I was in a old hospital
Excellent 9.7
Pros: Convenient location Clean rooms Pretty good free breakfast, the standard - waffles, coffee, cereals, toaster, microwave
Cons: Room was small
Okay 4.8
Pros: Cheapest room in town and the location is decent, right off the highway. And Dunkin Donuts is next door for coffee.
Cons: Smell of cigarettes in the corridor, but the room smelled ok. The bathroom was not clean and the bed looked like someone had just been laying on it. I pulled the bed apart and the white sheets were yellowed with noticeable stains. I ultimately slept in my clothes on top of the bedding. If I had my family with me we would have left for a different hotel.
Microtel Inn by Wyndham Albany Airport - Latham
Rated no. 13
7.5
Good 7.5
Based on 384 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.4
Facilities
7.6
Food
8.5
Location
8.3
Overall 7.3 Good
Based on 1,125 reviews
Cleanliness
7.5
Comfort
7.4
Facilities
7.6
Food
8.5
Location
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
7.5
Comfort
7.2
Location
8.3
Services
7.1
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.2
Comfort
10.0
Facilities
9.2
Food
8.5
Location
9.0
Cleanliness
7.2
Comfort
7.3
Location
8.3
Services
6.9
Staff
8.1
Cleanliness
7.7
Comfort
7.5
Facilities
6.0
Location
8.3
Overall
6.0
Cleanliness
7.6
Comfort
7.6
Facilities
7.1
Location
8.4
Overall
7.1
Cleanliness
7.4
Comfort
7.4
Location
8.5
Services
7.3
Staff
8.3

Excellent 8.0
Pros: property was good, location was good!
Cons: no coffee maker in room, no micro fridge in room and the option for late check out was minimal.
Excellent 10.0
Pros: Manager and staff were nice and patient..we switched our rms several times and they were very understanding
Cons: No light bulbs in rm
Excellent 9.0
Pros: All necessary facilities, cleanliness, fast stable internet
Excellent 9.0
Pros: Clean room. Friendly staff. Access to my car right outside my door. Located in wolf rd. Enjoyed my stay
Cons: Standard room does not come with fridge, microwave and iron/ironing board.
Poor 1.0
Pros: You over charged for 2 star hotel smell of smoke all over unsanitary room and bathroom Bad experience overall
Poor 1.0
Pros: This is the worst place I have ever lived at. Extremely dirty bathroom and honestly it was struggle to keep my eyes closed just to prevent vomiting.
Okay 5.0
Pros: Location Safe Near shopping stores and restaurants Hu
Mediocre 3.0
Pros: It was cleaner than similar ones in this price range but I wouldn¿t say clean
Cons: The house keepers I will let themselves in your room daily without knocking, even with a do not disturb sign on your door. They will remove it out of the key hall and put their key in and open the door. I was sitting in my room while they did it.
Excellent 8.0
Pros: Room was very clean upon check-in. The check-in process was fast and easy. All interactions with staff were pleasant. Location was excellent for ease to get to highway and amenities in the area.
Cons: Bathroom is extremely small.
Good 6.0
Pros: Located in a good spot with a lot around.
Cons: This hotel has lead cleaner and more well kep just a couple years ago. It¿s really gotten dirtier and more run down. The beds are no good as well
Poor 1.0
Pros: Location
Cons: Yes sheets on my bed we¿re obviously not changed found four dead bugs under the covers! Ended up changing my own sheets . Next morning 2 more bugs found on the bed crawling. Bad and discussing experience.
Poor 1.0
Pros: Located near restaurants
Cons: WORST MOTEL EVER!!! THERE WAS NO WATER!! KEPT BEING TOLD THAT IT WOULD BE TURNED ON IN ABOUT AN HOUR. ROOM WAS FUNKY SMELLING AND NOT CLEAN. I TOLD FRONT DESK I WAS LEAVING AND WAS TOLD MY MONEY WAS REFUNDED.
Poor 1.0
Pros: Cleanliness
Cons: No running water!
Mediocre 3.0
Cons: Dirty
Excellent 8.0
Pros: The fact they had a shuttle to the airport. It was quick and convenient. Please keep this feature!!
Cons: Hotel employee was amazing. She made sure we got to the airport fast and safely! She was super friendly and customer oriented. Thank you for a great experience!!
Okay 5.0
Pros: Location
Cons: no house keeping and no changing towels.
Excellent 9.0
Pros: The staff  has great customer service. She is very knowledgeable and made me aware of rewards I didn't and know one had ever told me about. Hotel nice and clean.
Cons: Someone tried to get in our room while sleeping
Poor 1.0
Pros: Staff sort of ok.
Cons: Very filthy
Poor 1.0
Pros: Location
Cons: room was dirty, bathroom door had stains, floor dirty, ice bucket had dried food stains, comforter had blood stains, no fridge. Very unsanitary is unacceptable during normal times but totally unacceptable during these times.
Excellent 9.0
Pros: Location and affordability
Cons: Dusting is necessary over frames and vents; bathroom is uncomfortably small; a second trash can in the main room would be beneficial. Beds should be Queens, not full/double for the occupancy allowance. tub constantly dripped water. Floors were sticky.
Excellent 10.0
Pros: Staff
Cons: The room could have used a dehumidifier but it was fine smelled a little musty
Okay 4.0
Pros: The desk clerk was polite.
Cons: Pot/cig smoke in and outside, and dying (? pos a +) roaches are the warnings. A hibachi and pet bowl outside our door.My wife being asked by residents while out with our dog..."do you want to sell that dog." Crumbling outside/dated old hotel.
Okay 5.0
Pros: -
Cons: Pot smoke as we went to our room
Excellent 10.0
Cons: I booked and king size room and when I got there I had to get a two queen size room
Good 6.0
Pros: Room was nice and clean, staff was friendly and helpful, and its in a great location.
Cons: Outside could really use an update, but that's not really a big deal since it was very cold and we were inside most of the time.
Okay 4.0
Pros: The person assigned to my room did a very good job in making up the room and was receptive to my needs.
Excellent 8.0
Pros: The front desk staff was courteous, friendly, and professional.
Mediocre 2.0
Pros: Location
Cons: Ridiculous foot and pet odor, uncleaned floors and walls. Door to bathroom was eaten by an animal.
Excellent 9.0
Very convenient to Albany Airport with a great shuttle service. Clean rooms. no frills.
Excellent 10.0
Pros: The front desk staff & the amenities of the room
Cons: Although I believe this related to our room only, an A/C or heater appliance appeared to have had an earlier issue with over heating or a fire.
Good 7.1
Pros: My bed was quite comfortable.
Cons: Cold air was coming through the door.
Excellent 8.0
Pros: Location
Good 7.0
Pros: Hotel employee and his co workers where great!
Cons: Bed was hard as a rock.
Excellent 8.5
Pros: Friendly staff, cleanliness, location, great water pressure in the shower.
Cons: The requested wake up call never came.
Good 6.0
Pros: location - close to airport the desk and chair was nice.
Cons: the bathroom was tiny.
Good 7.0
Pros: Location, front desk staff. Cleaning staff just starting were polite and friendly.
Cons: Forgot to stock large towels.
Okay 4.0
Cons: The hotel room smelled musty and like cigarette smoke was kind of dingy and lighting in the room was poor and the bed was so uncomfortable not soft at all I wouldn't stay there again unless it was the only place available and I had to
Okay 5.0
Pros: The staff were very friendly, cheerful and helpful.
Cons: The room was not clean. The airconditioner had some unpleasant looking debris and we found a bottle cap in the bathroom.
Mediocre 3.0
Pros: location was great
Cons: carpet was not vacuumed floor was very sticky there was hairs in the bed
Poor 1.0
Pros: Lovation
Cons: Hotel uses 3rd party shuttle. Took 2 calls and 45 minutes for pick-up. Door look was broken. Wall outlet was loose and caused damage to mobile phone. Under repairs. Filthy, dingy and musky room. Stayed elsewhere.. Wish I could give zero stars.
Mediocre 2.0
Pros: Was least expensive place in the area
Cons: Was mold in tub, Smelled like smoke, stairs were blocked off because they were collapsing, and poor water pressure in shower
Mediocre 2.0
Pros: Nothing to like about this Hotel
Cons: Our 3 nights stay in this hotel was a nightmare.To start with both the lights on top of the bed were not working but Hotel did not bother to repair the lights.We stayed 3 nights in almost dark room.One day returned to find room was not serviced,many issue
Poor 1.0
Pros: The room had potential to be nice.
Cons: Dirty,sticky,unclean. Broken things,gap under door so bugs would come in.
Mediocre 3.0
Cons: If you like hotel where room door doesn't open,you return 3 times to office but get no help;if you don't mind no room cleaning/service (I stayed 2 nights),cheap soap & no shampoo, then hotel is for you. But such a room should cost more than $--....
Good 6.0
Pros: The staff was pleasant, but first room we had wasn't good. We had to be transferred to a second room which was a little better. But, that room had bedbugs. My wife and I were bitten.
Cons: The rooms were just below average. The hotel was located near an airport,so we could hear plans flying throughout the day.
Poor 1.0
Pros: The room was clean and updated, other than that, there was nothing else I liked about it. I had a horrible guest experience.
Cons: There were guests near my door talking loud from 7 am to 10 am. I called the front desk, they said they told them to move. But, they stayed at my door. I could neither rest nor study for my big test. I checked out the first day before my 3 day stay ended.
Okay 4.0
Pros: next to the interstate
Cons: The shower curtain didn't work so when you took a shower you could keep the water from going all over the bathroom.
Excellent 8.5
Pros: Could not have liked the front desk staff more - she was welcome and accommodating despite the later arrival. Had a morning flight from Albany airport so the location was ideal and affordable.
Okay 5.1
Pros: The staff were very friendly. Room seemed clean.
Cons: I stayed one night while traveling. I am a girl in her twenties traveling alone. This hotel did not feel safe. My room was in the back of the building with an outdoor entrance. I felt scared walking up there alone at night. There was a group of men outside my door smoking pot. I felt so vulnerable. Not a good choice for females or families.
Good 7.0
Pros: It's location near the airport
Cons: You could tell it needed repair
Good 6.0
Cons: Housekeeping did not do a very good job
Good 6.0
Pros: Very friendly receptionist. Dog friendly.
Cons: Top cover on bed had many visible stains. Room was "clean" but in poor condition.
Good 7.0
Cons: Remote in the room did not work.
Mediocre 3.0
Pros: The hotel is in need of updating and repair.
Cons: The room was below average compared to other red roof hotels I have stayed at.
Mediocre 2.0
Pros: Easy to find.
Cons: Room had horrible old smoking and pet smell . Paint was scrapped off wall several places. The sink had no drain cover , just a hole . Tub cracked in several places. Had floor , not carpet. Was like a cold cement box. I have stayed better places for less.
Okay 5.0
Pros: Convenience of location, very close to the highway with very quiet rooms. Needed a place to stay for a night on our way back from Thanksgiving. We knew what we getting, but it definitely could've been a lot better/cleaner even at this price point.
Cons: Disappointed with the cleanliness. our shampoo bottles might have been previously used and refilled. the outer portion of our toilet had stains the shower was caked in mildew and our comforter had questionable stains as well.
Okay 4.0
Pros: Friendliness of staff and their aim to please.
Cons: Sink broken, shower knob broken, no fridge, no microwave, no hairdryer, only one wastebasket, outlets next to bed didn't work, no continental breakfast. Inn is not consistent throughout chain.
Mediocre 3.0
Pros: Close to airport
Cons: Noisy, uncomfortable bed and bedding, broken towel racks.
Excellent 10.0
Pros: The staff were all kind and helpful. The room was very nice. I really enjoyed it.
Good 7.1
Cons: Front desk she was very nice
Excellent 8.5
Pros: Sense of security, very easy access to dining and highway, Wi-Fi availability and comfortable appointments. Desk staff was very helpful, courteous and efficient.
Cons: It's an older, renovated motel and has a small bathroom. Towels are small, but adequate, attributable to the "green" approach to laundry.
Excellent 10.0
Pros: The room was very neat and clean.
Red Roof Inn Albany Airport - Albany
Rated no. 14
7.3
Good 7.3
Based on 1,125 reviews
Details
Reviews

Cleanliness
7.3
Comfort
7.4
Facilities
6.6
Location
8.0
Overall
8.1
Overall 7.1 Good
Based on 166 reviews
Cleanliness
7.3
Comfort
7.4
Facilities
6.6
Location
8.0
Overall
8.1
Cleanliness
6.5
Comfort
7.0
Facilities
5.5
Location
8.0
Overall
8.0
Cleanliness
6.4
Comfort
6.9
Location
8.0
Services
6.8
Staff
7.3
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Staff
2.0
Cleanliness
7.6
Comfort
7.6
Location
8.1
Services
7.1
Staff
7.4
Cleanliness
7.6
Comfort
7.4
Facilities
7.0
Location
7.4
Overall
7.0
Cleanliness
8.1
Comfort
7.8
Facilities
8.2
Location
8.2
Overall
9.1
Cleanliness
7.4
Comfort
7.3
Location
7.9
Services
7.2
Staff
7.6

Excellent 10.0
Pros: clean and comfortable
Good 6.0
Cons: Night clerk was not trained enough to be legit alone. Many stays at this motel and he turned us away. Only to 5 minutes later yell down parking lot at use that he made a mistake and we could stay. We were totally embarrassed as costumers at Danny looked on.
Poor 1.0
Pros: nothing at all it was very bad
Cons: there was no way to wash or get your luggage and poor customer service
Good 7.0
Pros: covid bagged breakfasts discount on dinner next door
Okay 5.0
Cons: The fact you ask for clean sheets and the house keeping says No cause of Covid we will charge them after you leave...asked for clean towels never got any so I would be staying there ever again
Excellent 10.0
Pros: smoking available
Cons: 3 floor walk up
Excellent 8.0
Pros: Spacious better than the first room I was put in at that location.
Cons: First room and price
Okay 5.0
Pros: The price
Cons: It was not as clean as it should have been and there were people smoking in the next room(in a non-smoking area).
Mediocre 3.0
Pros: location and price are the only good qualities
Cons: the room smelled, there were cigarette burns all over the furniture and linens, the bed had stains, the shower was clean, but the shower head leaked in a weird way and splashed water all over the bathroom floor
Mediocre 3.0
Pros: Too many crackhead in this hotel
Excellent 10.0
Pros: Good Service
Cons: Good Service
Excellent 10.0
Pros: The staff, rooms and location
Cons: No it was anxious
Excellent 10.0
Pros: Location and staff
Cons: Bathroom Cleaning
Excellent 10.0
Pros: Proximity to restaurants, shopping, highways. Staff was very friendly and he upgraded our room when found out we were there for medical purposes (many customers get medical discount since close to CNY facility).
Cons: Fridge made a clicking noise, had to put on a white noise app on phone to drown sound out to get to sleep.
Okay 5.0
Pros: That it was next door to a Denny’s
Cons: It was not awful and for an emergency overnight it was acceptable but I wouldn’t plan to stay here on purpose.
Excellent 8.0
Pros: Location !! Near shopping and restaurants... dennys is right next door as a subway and a sonic.
Good 7.0
Pros: Location near shopping and restaurants
Cons: Wasn't as clean as other super 8's I have stayed at but was suitable for the price.
Excellent 8.0
Pros: Good location, inexpensive.
Cons: Bed was way too soft for me.
Excellent 8.0
Pros: Hotel was clean. Staff courteous.
Excellent 10.0
Pros: It was a great room.
Cons: No complaints.
Good 6.5
Pros: Room was clean
Cons: Room smelled bad which persisted throughout the entire stay
Excellent 8.5
Pros: The room is very CLEAN! I like the location, easy to go eat, or some shopping if need. Convince to access from highway.
Cons: where we eat breakfast, the table isnt enough for everyone as once. Thats all.
Good 7.7
Pros: Convenient to I-87.
Cons: The hallway smelled on cigarette smoke and lack of elevator.
Excellent 10.0
Pros: I have been trying out several hotels in the area, and now that I found this place, my research is complete. For the price, the cleanliness, the location, the mattress, the friendliness of staff, the overall feeling of being safe, and a decent free breakfast on top of it all - this will be my go-to hotel from now on!
Cons: There was nothing negative that I could find about this place.
Excellent 8.5
Pros: The staff was very friendly and helpful, when I decided to stay an extra day, there wasn't a problem and was charged the Kayak price which I didn't expect.
Cons: The free breakfast was awful, after the first morning I ate at the Denny's next door, which gave a 10% discount and was great.
Mediocre 3.6
Cons: No fridge in room cost extra
Excellent 9.3
Pros: People, location, cleanliness
Cons: Room decor, a very faint smell of cigarettes
Super 8 by Wyndham Latham/Albany Airport - Latham
Rated no. 15
7.1
Good 7.1
Based on 166 reviews
Details
Reviews

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