Pros: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.
Cons: There wasn't anything not to like.
Pros: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!
Cons: Bar was quite expensive, but was to be expected
Set in London’s iconic Shard building, this luxury hotel is 5 minutes’ walk from the historic Borough Market and within 20 minutes of landmarks such as St Paul’s Cathedral and the Tower of London. London Bridge station is a 6-minute walk.
Pros: Everything! From the moment I checked in to the moment I checked out. The staff was friendly and attentive. The room was luxurious. The location was convenient.
Pros: Great scene, beautiful decoration and nice, attentive staff.
Boutique luxury and world-class service awaits you here at The London EDITION. Set within a historic building in the heart of the city, just steps from Soho and the West End, our 5-star hotel is designed both to relax and inspire you. Our elegant, unique accommodation and carefully chosen amenities enable you to experience the energy of London, whilst also providing a quiet oasis in which to recharge. Settle in to your luxury room or suite, and enjoy plush bedding, complimentary Wi-Fi and custom bath amenities. Connect with friends in our sumptuous lobby, or have a drink and a meal at Berners Tavern. And be sure to visit Punch Room, our reservations-only bar with an ambiance reminiscent of a Victorian-era private club. Plan a small meeting or party in one of our versatile venue spaces, including the gorgeous Penthouse suite, with its private terrace. And explore London at your leisure; our boutique hotel places the best of the city at your doorstep. It's all here for you to discover at The London EDITION.
Pros: Great location. 5 minutes to the tube. Easy walking to major attractions. Charming boutique hotel. Staff was always friendly and helpful. The family enjoyed having a drink at the end of the evening in the bar and learning more about London from Jade the wonderful bartender.
Cons: Mattress could have been a bit firmer.
Winner of the Conde Nast Top 100 List award in 2016, The Chesterfield Mayfair promises a premium experience and a great location, within a 15-minute walk of Buckingham Palace and Selfridges. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Rooms at this upscale hotel offer up nice touches like bathrobes and slippers, along with 24-hour room service and flat-screen TVs.
Pros: Very friendly luxury boutique - great rooms, restaurant/bar and location
Charlotte Street Hotel puts you in a great location, within just a 10-minute walk of BT Tower and University of London. Guests can visit the fitness center for a workout or grab a bite to eat at Oscar, which serves breakfast, lunch, and dinner. A bar/lounge and a terrace are offered, and rooms at this luxurious hotel get the details right with iPod docks and Frette Italian sheets.
M by Montcalm Shoreditch London Tech City puts you within a 10-minute drive of London Bridge and Tower of London. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or body treatments. There's an indoor pool and a bar/lounge, and rooms at this luxurious hotel get the details right with iPod docks and premium bedding.
Cons: Entrance, elevator, hallways -- all gave the impression of being in a factory versus a hotel
Qbic Hotel London is a new concept design hotel... and the greenest hotel in London! Located close to bustling Brick Lane and the trendy bars, art galleries and boutiques of Shoreditch, Qbic offers an off-the-charts experience for urban explorers who are hungry for new and unique experiences. Green credentials, quirky style and sociability are the revolutionary values at the heart of Qbic, that set it apart from all other hotels.
Our bedrooms are futuristic in design, featuring a unique, all-in-one, cube-shaped pod called 'Qbi', which includes the bed and the bathroom. The Qbi is sustainably built, features Super-King beds with ridiculously comfy organic handmade hypoallergenic mattresses, an integrated 32" LCD TV, reading/mood lighting, UK/EU and USB sockets, hairdryers, and a laptop safe. All our en-suite bathrooms have a powerful rain shower with water-saving technology, a steam-free mirror and luxurious organic toiletries. Bespoke, handmade furniture and locally sourced fixtures and fittings also add personality: no two of our quirky rooms are the same! Complimentary premium tea and coffee is offered on floors 1 to 4. Don’t say we don’t love you!
At Qbic, a special attention is given to eco-friendly initiatives (such as solar panels on the roof, strong focus on all things recycling and energy-saving, organic toiletries, etc.) and to supporting the local community, while our #QbicSessions – a calendar of monthly live events in the hotel lounge featuring the best of London’s up-and-coming talent – feed our guests’ creative hunger and attract the best of the local crowd too.
Our in-house bar and restaurant offers great breakfast options for all tastes, as well as a modern all-day food & snacks menu, made from locally and sustainably sourced ingredients. Our free and super-fast Wi-Fi throughout the whole building makes the Qbic lobby the perfect place to eat, drink, work and/or socialise.
Other amenities include #QbicRecommends – our very own curated insiders’ guide to London, updated weekly and connecting our guests with the city’s best events and most inspiring places – a private secure gated car park with electric car charging points, recycled bikes for our guests to borrow (to enjoy the full East London experience!), luggage storage, a 24-hour front desk and express check-in/out.
By focussing on delivering exceptionally well on the essentials, plus a whole load of cool extras and none of the stuffy frills typical of the previous generation hotels, at Qbic we pride ourselves in offering an incredibly personal experience to our guests and great value for money.
Come sleep with us!
Pros: This was a very charming hotel. The location was wonderful - only a few blocks from an Underground station and Hyde Park. The staff was great - very helpful and friendly. The concierge helped with getting tickets to museums and other attractions as well as trains, which saved a great deal of time not waiting in long lines. We took advantage of the breakfast service. The food was good with lots of options. The waitstaff was very attentive. We did not have to wait long for assistance. The maid staff was fine as well and also very friendly. On several occasions, we had to call the front desk to request additional towels and they arrived within minutes.
Cons: The Rembrandt is an older hotel with some of the issues associated with that. For example, the "switch" that controlled power to the room would "break" if the bathroom door was closed to hard in our room or a neighboring room. This could be easily fixed by tapping on the control panel. The room had a small table and desk, so there was no room for a wardrobe. It was a little difficult living out of a suitcase for two weeks. It would have been smarter to remove the desk and substitute some drawers for clothing.
Pros: Well designed room; very complete; lots of nice touches. Heated towel rack; jacuzzie tub; upscale furnishings; even has a couple of 110/115 outlets. Location cannot be beat; just down from Harrods and up from South Kensington Underground station two stops away from Victoria Station and 4 stops away from Westminster Station. The BigBus "hop on hop off" number 36 is just out front and the narrated tour the bus provides last right at 3.5 hours with city traffic and goes to every single place of interest. Tour bus pricing varies based on package deal but around $30 per person. The staff of the hotel always exceeds expectation; Neal, the head concierge; is full of insights for the area; found us a large private van to Heathrow for $65. We had 4 big bags from a twoo week Cruise, so the large Mercedes was excellent. The hotel and its ammenities are moderately pricied if not leaning a little toward expensive, as in breakfast; but in tota,l worth the money especially if on vacation. A superior experience; will stay here again when visiting London for sure.
Pros: Service was outstanding. They provided extra towels and outlet adapter when asked. Rooms are spacious and clean. Great place to use for our home base for our anniversary getaway to London. Centrally located downtown. Close to the tube. Full English breakfast was included in our reservation but I was informed that not every reservation qualified for the "full" breakfast and instead they received a continental breakfast.
Cons: Limited menu in hotel restaurant.
A favourite of independent business and leisure travellers from all over the world, this 4-star hotel gets the details right: free WiFi, free English breakfast, a popular lounge bar and restaurant, and discounted use of the adjacent spa and swimming pool at Aquilla Health and Fitness Club.
Pros: staff and dining were great. we stayed in an apt. that was roomy and clean.
Megaro Hotel puts you just a 5-minute drive from British Library and Russell Square. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Rooms at this upscale hotel offer flat-screen TVs, room service, and free WiFi.
Pros: the beds were amazing so was the spa and exercise facilities
Cons: The bar was pretty subpar.. terrible lighting and uncomfortable seats etc.. I had arranged a business casual meeting there and we ended up leaving. but when you are in Shorditch there are so many options.
I know that it is a small thing but at this level it is the details that make the difference, the fact that there was instant coffee in the room seemed to be an oversite.
When you stay at Courthouse Hotel Shoreditch, you'll be within a 10-minute drive of Barbican Arts Centre and Museum of London. You can splash around at the indoor pool, visit the restaurant for a bite to eat, or unwind with a drink at one of the 2 bars/lounges. Other highlights at this luxurious hotel include a fitness center, a sauna, and a steam room.
Pros: Great location and helpful staff. The staff helped answer all our questions including how to get to heathrow when we were leaving and all the roads were closed do to a marathon downtown.
Cons: I really can't think of anything we didn't like with this trip. The staff was very helpful from the time we arrived until we left. The location was close to everything we needed.
Pros: Decent sized rooms for London. Clean and well run. Very close to Embankment tube station.
Cons: Slightly touristy part of town.
Pros: Beautiful hotel centrally located in the heart of London's biggest attractions. Loved the ability to walk everywhere without ever needing a taxi. Wonderful stay and would recommend to close friends and family.
Pros: Convenient & central location , very comfortable
Cons: Customer service needs to improve
Pros: Location is fabulous for tourists and the room seemed pretty clean. I did my own wipe-down with wipes and there wasn't much left behind.
Cons: Maid didn't replace my washcloth even though I purposely left it on the floor to indicate that I wanted a new one. Room was small and the view from the window was nothing but a wall.
Pros: Staff was friendly, professional, and responsive. Clean, quiet, and modern rooms with big screen TV. Beds are comfortable and relatively new. We were able to check in early for a reasonable fee.
Cons: Bathroom had no ventilation and you have to prop open the door to clear the moisture after a shower.
Pros: This hotel is "THE" place to stay. Location-Staff-Amenities-Location!!! Excellent location to walk around London en"Joy"ing the sites. Looking at the map you will immediately realize this is a premium place to anchor your rest area. A mere 100 yards from the Charing Cross tube station, this hotel offers a more quiet locale compared to the Piccadilly area (only 1 stop away on the tube).
Before I was able to ask for an early check-in the front desk professional politely stated, "If you and your family would like, you may check-in now (at noon--3 hours early!!!). After flying on a 7 hour red-eye inbound these words golden to our bodies. This unexpected blessing let us rejuvenate with a 30 minute nap before we laced up our walking shoes. Without a doubt, this proved to be 'the most invaluable" act of kindness from the staff. According to our Fitbit we then walked over 20,000 steps and 10+ miles taking nearly 500 pictures and fondly did so with smiles--no way we could have done this without that early check-in and needed pre-rest I visited for a quick 24 hours trip (with 2 teenage kids) to gain intel for when rest of family comes so we'll be squared away. Fantastic experience! Please do yourself a favor and simply stay at the CQ Trafalgar Square. Now go to the next item on your travel checklist--the place to stay is solved.
Lastly, remember that when writing and reading reviews, we cannot and should not evaluate others in their actions by using "our intentions" as the litmus test to criticize their performance. Translation: If I can only make porridge or PB&J's, I have no authority to critique one who "is" a chef but has different taste buds than my own.
Enjoy your trip to this great city wherever you decide to stay and remember the reality of your trip--you are there for the city not the hotel. If anything is less than you believed prior to arrival, simply have a nicer dinner when you're out and bring the staff back a little sweet treat. Your act of kindness will be passed onto a future guest at the hotel.
Be Well and Safe Travels :))
PS. Review written by a man with 34 years of worldwide travelling experience...and 11 more to go until retirement. Enjoy the people first, and human made structures second. Blessings.
Cons: This box should be empty. CQ Trafalgar Square performed outstandingly and the owners of this hotel should be commended for their ability to not only acquire a premier property for travelers visiting the great city of London and but more so for accomplishing the most difficult task in any business--employing caring humans to transfer customer service models and ideals into memorable experiences for the traveler. Well done CQ Trafalgar Square...well done.
Located in the heart of London, this hotel is within walking distance of Benjamin Franklin House, Trafalgar Square, and Nelson's Column. Also nearby are Big Ben and St. Martin-in-the-Fields.
Pros: Wonderful location, near the Tower Hill tube stop, and the National Rail, near the Thames, lots of food options, walk to anywhere.
Room/bath clean and neat, spacious and modern.
Cons: No issues, would stay here again!
Novotel London Tower Bridge is a 4-star hotel ideally located in Central London, close to both the iconic Tower Bridge and the Tower of London. With easy access to the financial heart of London City, our 203 guest rooms come equipped with free internet access and satellite TV to make your stay more comfortable and enjoyable. Our Keepers bar and restaurant are open late serving a mix of British and European cuisine, we also have a fitness centre, sauna and hammam for you to enjoy at your leisure.
Pros: The Grand lived up to it's name, with a quiet, posh feel. Very comfy bed, and the staff were above and beyond in helpfulness, politeness and friendliness. Breakfast, while costly, was exceptionally well varied and high quality. And the location was superb! Everything was walkable if you wanted. If not, access to taxis, London bus tours, and the subway system was also right at hand. Overall, a great choice!
Restored Victorian hotel built in 1887 and situated just off Trafalgar Square in the centre of London; the National Gallery, Covent Garden and theatre district are all within three blocks walk.Charing Cross metro station is just few steps away.
Pros: Good location 10 mins walk from Waterloo station or the smaller Lambeth North station. Nice staff at reception. Didn't try rooftop bar because it only opens from 5.30pm. Would definitely stay again and recommend.
Pros: Very clean, super comfortable beds, great rooms/interior. Public transportation was not too far away.
Cons: Food/room service was not that great - no good options on the menu for people with food allergies. Location was out of the way in kind of a boring residential area.
Pros: Clean, spacious room with a storefront-sized window and a French balcony. Hotel was cozy and had an awesome rooftop bar overlooking the city.
Cons: The hotel was in an area that didn't have much going on with the exception of red bus traffic that you can see and hear from your room. However, it was walking distance from some of London's best attractions and the neighborhood was safe.
Pros: Great service and overall stay. Loved our time in London!
Cons: Bathroom was a little congested and the location is a little sketchy but nothing to serious. Great place to stay!
Pros: very close to all major attractions and transportation. very clean and friendly staff. clean rooms. nice décor and convenience for a good value
Cons: they need to upgrade their beds. Nice hotel with cheap mattresses. pillow were ok. the rest was great
Pros: Decent location to walk to central London and close to public transit for further sites. Clean, comfortable and stylish hotel.
Cons: Limited space in the lobby and public area so felt crowded. No outlets in bathroom. I found a great deal compared to similar rated hotels in Central London, so saw as a good value. Wouldn't pay more than other similarly rated hotels though, nothing special.
Pros: This was an excellent hotel in an excellent location. All of Waterloo and central London is expensive, but I was able to find a remarkably good deal on this hotel for a four-night stay.
Service was prompt and courteous. The room was always cleaned well.
Cons: No outlets in bathrooms, so don't plan on using a blowdryer or any other plug-ins.
Don't order the nachos from the restaurant or for room service. I should have known better—England doesn't do Mesoamerican food, as a rule—but we tried the nachos anyway. I don't know what they were, but they weren't nachos...
...go for the burger.
Located in London City Centre, this spa hotel is within a 15-minute walk of Imperial War Museum, Royal National Theatre, and Southbank Centre. London Eye and London Dungeon are also within 1 mi (2 km).
Pros: The Grosvenor is expensive and a nice splurge in London. It's located right in Victoria Station, so it is perfect if you're seeing shows, going to the Kew, or any tube connection. The Gatwick Express is direct from Victoria to Gatwick and back. The lobby is a throwback to the grand old days of luxury hotels. The high tea is expensive and wonderful -- a real treat. Even if you don't have the high tea, the pots of tea are delicious and the tearoom is very elegant.
Cons: Staff service is hit or miss. Some were very friendly and helpful, others less so. We were quite jet lagged when we arrived. The attendant said something about having to notify them the day before in order to get a discount on breakfast, which made no sense to me and in our state of exhaustion just went right over our heads. The next morning when we went to breakfast, of course we didn't get the discount because we hadn'tt "notified" them. Why is this necessary? They were very helpful with directions, printing boarding passes for us, and other services.
Pros: Excellent location especially if you know nothing about London. My 7th floor room was quiet and great for sleeping in. You can walk to many tourist locations. We had a great time.
Cons: The breakfast was the exact same food every day
Pros: Love the location of this hotel
Staff are friendly and welcoming
Rooms are of a high standard
Stay in splendour in the heart of central London. Built by the Victorian railway pioneers in 1862, The Grosvenor Hotel Victoria ushered in a Golden Age of travel. Restored to its former glory, this Grade II listed building combines modern luxury, including free wi-fi throughout the hotel, with unique period features. Enjoy the best of London from the 4-star Grosvenor Hotel, located within walking distance of Buckingham Palace.
A modern hotel with free WiFi and inclusive breakfast minutes from the city's main attractions and within easy reach of Heathrow Airport Holiday Inn Express® London - Swiss Cottage hotel is located just four Tube stops away from buzzing Oxford Street. It's a three-minute walk to Finchley Road Tube station where the Metropolitan and Jubilee Lines will whisk you away to London's main attractions. Travelling to Heathrow Airport (LHR)? Take the Tube to Paddington Station and change for the Heathrow Express train which can get you to Terminals 2 and 3 in about 15 minutes. If you're arriving by car the hotel offers parking. The hotel is not far from the charming waterways of Little Venice. Shop for bargains or grab a bite to eat at Camden Market only 11 minutes away by Overground train. Just steps from the hotel is the O2 Centre an exciting destination for shopping and great food. Visiting London on business? You can host a meeting for up to 25 people in the hotel's naturally lit air-conditioned meeting room. The hotel also has a Business Centre with a fax PC and copier available if you need to catch up on work. Free WiFi throughout the hotel makes it easy for your delegates to stay connected. Begin your day with the Express Start breakfast buffet included in the room rate. Enjoy fruit yoghurt and cereals plus hot eggs baked beans and sausages.
Cons: There were a number of issues prior to even arriving at the hotel - I contacted I contacted the hotel to ensure they could verify my reservation so I didn't experience any issues on arrival. I was passed from pillar to post to try and confirm this, and they were adamant that there was no reservation with my details. Another member of the team said she couldn't discuss anything with me because she didn't believe it was my booking.
On arrival at the hotel, I had no internet connection. I was extremely surprised but also annoyed because prior to making the reservation, I specifically checked on the Hilton Hotels & Resorts website where it stated that Wi-Fi was complimentary in all guest rooms. Not only this, but when I went to take a shower, the bath was extremely filthy & greasy and there was no soap available to even wash my hands.
For a renowned hotel chain that has an excellent reputation, I was not expecting this appalling service. Although I did contact Mr Chris Nassetta (CEO) and his team handled the matter pretty well - so that was a positive.
Pros: The staff were very friendly , professional , and efficient .
We had a quick check in could not complain about anything at all.
Cons: I liked the whole experience the bedroom was excellent , the breakfast was one of the best we have had in a hotel.
Really would recommend this lovely hotel to any body
Welcome to the DoubleTree by Hilton Hotel London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf – perfect for travelers looking to make the most out of London. This former 17th century Wharf Building boasts exposed brickwork and London’s last dry dock for shipbuilding. The hotel’s complimentary ferry provides access to Canary Wharf and a connection to the Thames Clippers for an unforgettable voyage into central London. The nearby Underground station and Docklands Light Railway also offer links to the city. Your memorable stay at our Docklands hotel begins with a warm chocolate chip cookie at check-in. Guest rooms feature a flat-screen LCD TV, opening windows and tea/coffee facilities. Most guest rooms also boast city and river views. Business travelers will appreciate the laptop-sized safe, large desk and 24-hour room service. Choose a suite for a separate living area with sofa bed – perfect for families. WiFi is complimentary in all guest rooms and public areas. Discover our Columbia Restaurant, and savor seasonal produce and individual barbecues on the outdoor terrace. For private dining, visit The Library or The Snug – exceptional places to celebrate special occasions. With 9,286 sq. ft. of event space, our Riverside hotel is ideal for your next function. Host a conference for up to 350 guests in one of 15 meeting rooms. Wedding receptions are stylish in the Millennium Suite, which opens to the terrace for spectacular London views.
Cons: rooms need modernisation and update. some of the staff had a real attitude problem
The 4 star Copthorne Hotel offers 160 guest rooms, a combination of Standard and Superior rooms, while the 4 star deluxe Millennium Hotel houses 121 guest rooms, including Club rooms, as well as Junior and Luxury suites. Both hotels are within easy reach of some of the city's top attractions and have a number of different transport links close by.
These modern hotels are situated at Stamford Bridge, the home of Chelsea Football Club, and combine a unique location with style and luxury. Between them, the hotels offer 281 guest rooms and are the ideal place for both leisure and corporate travellers to stay.
Boasting state-of-the-art conference facilities and fashionable restaurants and bars, including Marco Pierre White's 'Marco' and Frankie's Sports Bar & Grill, these hotels ensure that the requirements of every guest are met.
Pros: Great location just one block from tube. Free espresso all day and free wireless. Rooms were spacious and clean with fridge, stove, microwave.
Cons: Shower stall leaked near hinge but was relatively minor issue.
Pros: The location was convenient.
Cons: The hotel is certainly not a four star hotel. It's average.
clean and well maintained the staff was nice but the star level is wrong as is the location.
Pros: clean and well maintained
Cons: I was told it was in the Mayfair soho area. NO IT WAS NOT. What I saved using priceline was EATEN UP by taxi fairs. THIS WAS NOT A $ STAR HOTEL as promised. I love priceline and used for years. every 1 out of ten is a stinker and and this was it
Just a five-minute walk from Covent Garden, this London hotel is surrounded by shops, restaurants and pubs, galleries, and a converted 19th century market. Piccadilly Circus is 1.5 km away.
Cosy studio flat is located in the Westminster Borough neighborhood in London, 0.8 miles from Hyde Park and 0.8 miles from Royal Albert Hall. Some units have a sitting area where you can relax. Portobello Road Market is 0.9 miles from Cosy studio flat, and Harrods is 1.3 miles away. The nearest airport is London City Airport, 10 miles from the property.
Pros: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.
Cons: The staff at Hotel Russell did not measure up to the overall customer service I experienced in England as a whole. They are less than accommodating to guests who booked through discount websites and treat guests who booked directly with them better. The interior is very dated and needs renovation. My friends room on the first night had a very strong cleaning chemical odor. It was unbearable for them because they have some sensitivities. The hotel was unable to move them to another room and we ended up switching rooms with them. The wifi at this hotel is spotty at best. I would not refuse to stay at this hotel again but I would probably avoid it.
Pros: Old stile nice people, good food
Cons: Very very small room, breakfast needs more item
Pros: Good location. Historic building with attractive public spaces. Good shower with adequate water pressure.
Cons: Although my room charges were fully prepaid, the front desk clerk insistent on selling me breakfast, which I did not want, and in putting a 50 pound per day hold on my credit card, even though I said I was not going to use any of the hotel's restaurants.
Difficult to get into the room because a large cupboard had been situated directly insider the door, almost blocking the passageway into and out of the room.
Pros: I have stayed at Hotel Russell now a number of times, both as a single traveler in a single room, a twin room with my mother, and a double room with my husband. All rooms were comfortable and spacious enough for our needs and comfort. Breakfasts are very good quality too! Staff polite and helpful and location brilliant.
Cons: I couldn't stay longer!!
Pros: Excellent location with easy access to both Russell Square and Holborn Tube stations. Lots of very good local pubs and eateries and only minutes away from the British Museum. My room was fairly large by English standards with a very nice bathroom and very comfortable bed. An excellent breakfast with a good selection of both cooked and cold items was available and included in the room rate.
Cons: My stay was short so didn't note any problems whatsoever.
Pros: Central location, comfortable large room with large tub and shower, full breakfast, friendly helpful staff
Cons: Excellent location, great staff
This imposing Victorian London hotel overlooks the park of Russell Square in the center of Bloomsbury; it is three blocks from the British Museum, and a half-mile from Covent Garden, West End theaters and shopping.