Flights to London

Pros: Crew was excellent, food good, but seating was extremely tight, and very disappointing after supposedly buying Business class tickets! Ground crew was very understanding, but couldn't do much, as plane was 100% full!

Cons: Getting stuffed into tiny Coach seats, after paying a hefty price for Business class seats! The admin infrastructure for China Southern is woefully behind the rest of their competitors in customer service and such! I think we were about to scream if we got one more person who was going to say they wanted to help, but couldn't do anything!

Pros: In general, the service is OK, but not outstanding. Try to do better!

Cons: There is still room for improvement. Flight attendants need to be better trained in dealing with passengers. Spend the time to "listen" thoroughly instead of saying "OK I know" & then fuffill the passengers request. Sometimes, little details matter, even they did the job right. Try to do better!

Pros: Flight was on time, crew was very professional and worked hard to please the passengers in service and care. Food in business class was really good, and in fact, were generous portions. Surprisingly good choice of movies in entertainment.

Cons: No sweeteners fondrinks like coffee, just sugar. I would really suggest to China Southern to stock sweeterners for passengers who don’t use sugar.

Pros: Crew was outstanding in terms of service and friendliness. Food was excellent too.

Cons: The airline website for frequent flyer points is terrible, it is out of date and hard to use to track and manage flights as well as other information.

Pros: Asiana air is so nice, they give all customers slipper to feel comfortable on flight.

Cons: Food is just so so and they should give snack for long flights.

Pros: Plane are clean

Cons: The food is really good

Pros: Nothing! They made me very upset!

Cons: They made me cancel my 6 month stay to a 30 day stay when I arrived at the airport, otherwise they would not allow me on the plane! They said I needed a vista for the length of stay which I always get when I am in Manila for the past 8-10 years that I have been going without any prior warning before I confirmed this booking! I was charged $500.00 to change the departure date! Outrageous!

Pros: Crew team is nice and friendly.

Pros: Entertainment

Cons: Everything else

Pros: I like everything.

Pros: Seats were nice

Cons: Complementary water... It was a decently long fly not to offer anything.

Pros: The seats were nice

Cons: They didn't even offer complementary water,we were on the plane for 2 hours almost. Not friendly if you are pregnant or have kids

Pros: Not much to enjoy. Food was bread with hummus with cheese(?) pretty plain.

Cons: Seats were very slim and limited leg room. Balkhead did not offer much storage. Cumbersome to get in and out of easily. One of the poorest trip in my 63 country travels. Would not recommend Etihad to my friends.

Pros: Super easy

Cons: There wasn’t no Harry Potter films

Pros: Plane was clean especially bathroom, chairs were comfy, good entertainment options

Cons: It took forever to check in and board. Colombo airport is a bit disorganized. Vegetarian meal was 2 types of pasta no vegetables

Pros: I enjoyed the quick flight and friendly staff

Cons: I ordered Jain food and the whole trip from Chicago to Mumbai I’ did not have Jain vegetarian food. I did not eat for 18 hours

Cons: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Cons: Inflight was better than I expected. But needs upgrading air crafts.

Pros: Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way

Cons: I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines.

Cons: Delayed by almost 2 hours.

Cons: The choice of English language films were limited. I did not enjoy the food too much

Pros: The plane was new and the food was fresh.

Pros: Nil

Cons: Nil

Pros: Excellent, fully reclinable seating in business class and excellent service

Cons: Boarding gate was changed in Shanghai with no advance notice. Movie and music selections were limited and relatively poor.

Pros: The whole flying experience was great for a great price!

Pros: Lots of room”for stuff”, so you aren’t digging in your attaché case all the time, almost like a desk area. We had eaten prior to departure so I asked to be served the meal later and they had no problem.

Pros: Left on time.

Cons: Food very unappetising. Poor movie selection

Pros: Aircraft was clean and fairly comfortable with adequate legroom for avg height people, though tray and screen placement can be improved on.

Cons: PVG airport gates could deal with more seating, at least double... and better handling of delays.

Pros: crews were amazing

Cons: Food

Pros: The flight attendants were very nice and helpfult

Cons: That I had to pay for an emergency exit seat and others sat there for free even though I am a Elite Plus member.

Cons: boarding was slightly confusing, but flight was super-full and many other travelers were rude while waiting. also - wifi did not appear to work at all, and directions were not useful

Pros: Hard landing which gave passangers a shock.

Pros: Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew.

Cons: The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies.

Pros: Smooth flight, great entertainment

Cons: No onboard entertainment

Pros: All of the ground staffs at Johor Bahru provided attentive and observant service. Cabin crew greeted with pleasant smile, friendly and provided excellent service.

Cons: maintenance work not manage well

Cons: Crew service

Pros: Not much

Cons: Left late with no explanation

Pros: it was good, i like all the services from staff.

Pros: It was ok

Cons: Love Emirates airline

Cons: I could not check in to book my preferred seating because my flight connections was a mixed carrier flight. Website did not tell me what was the issue so I kept trying. Also would have preferred it if I could have checked in online for my emirates routes but that option was not available.

Cons: Connections can be imporoved

Pros: The whole flying experience was great for a great price!

Cons: The WiFi service did not actually work. Also it is not clear that despite checking in online you still have to check in at the airport too

Pros: Terrible experience with sick passenger next to me

Cons: Terrible experience with sick passenger next to me

Cons: I didn't get notification that this flight was cancelled. I had to call the airlines to help me book a flight back to HK International. What happened?

Pros: Crew was really amazing.

Cons: Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people.

Pros: Amazing crew, new planes

Cons: Food can be adjusted to the cuisine of the destination.

Pros: The crew was very friendly and helpful throughout the flight

Cons: The boarding process in Chicago wasn’t great. Zones were not used

Pros: Great crew and front desk

Cons: The food

Pros: easy securityand boarding at kl

Cons: food bland

Cons: I haven't even made it to my destination yet.

Pros: We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!