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Pros: Excellent crew and great food.

Pros: Yes

Pros: The seating was very uncomfortable and cramped I

Cons: I’m really not sure. The seat felt like I was sitting on a rock and I had a lot of trouble moving so as not to disturb the person seated next to me.

Pros: Private cabins in business class

Cons: Better control over boarding process

Cons: More regional movies for India

Pros: The seat was not super comfortable but the crew was really lovely and so helpful!

Cons: More padding on the seat would have been nice

Pros: A great flight with friendly staff, comfy seats, good food, and great inflight entertainment.

Cons: The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate.

Pros: Seats were very comfortabe

Cons: Food was not great. It took over an hour for the bags to come through at JFK.

Pros: The whole business class experience

Cons: During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable.

Cons: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good

Pros: everything, the crew was efficient

Cons: more African entertainment to be added on the Johannesburg route

Cons: More storage space in business

Cons: Everyone was accomadating

Pros: Everything

Cons: Less new movies and kids movies

Cons: Awesome

Pros: Too hot onboard

Pros: Crew amazing yes. Seat comfortable.

Cons: None for now!

Pros: The fact that we had dinner and a snack was great! The crew were fantastic!

Cons: It was a bit cramped but overall it was a wonderful experience

Pros: Crew was friendly and everything was perfectly on time!

Cons: This has been the most convenient way I’ve ever traveled.

Pros: Not satisfied

Cons: Need improvements

Pros: The crew was very good.

Cons: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.

Cons: Off boarding in Abu Dhabi

Pros: N/A

Cons: Boarding was very poorly managed. Did not board using zones and kept standing for up to 30-40 mins on the aero bridge.

Pros: They are friendly and able to be approach when we have

Cons: The flight was new.

Pros: The cabin crew were very friendly, organised and polite.

Cons: The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.

Pros: Price

Cons: Transiy in Brunei airport there is nothing to do at all.

Cons: Immigration

Cons: Would be better if flight arrived on time & we didn't have to wait for 30 minutes on the plane waiting for a terminal to be available

Cons: Many changes and mistakes

Cons: No movies, seats were hard , could have used more beverages.

Pros: Great crew. Old plane. Late arrival. Great food.

Cons: Business class seats are old.

Cons: MH hospitality has gone down. Those days they were the best of the best. Now, there is hardly any hospitality at all. Very disappointing.

Pros: The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected.

Pros: Everything on the plane was fine, and the service was great.

Cons: Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great.

Cons: I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me

Pros: Great food and entertainment

Cons: On time departure

Cons: Food. Duck breast was tough and almost inedible.

Pros: The flight was a great value for the price and the staff was amazing and attentive.

Cons: The vegetarian meals were pretty bad and I felt like the entertainment selection wasn’t great.

Cons: I paid for a window seat through your website. When I arrived at the gate I saw that I had a middle seat. China airlines stated that they do not honor outside booking seat request. It was very uncomfortable for 16 hours.

Cons: airplane is a little bit old.

Pros: seats and airplane are in superior state

Cons: the food and boarding

Pros: Service, food served.

Cons: Economy class legroom is too tight and not comfortable.

Pros: The cabin crew were very friendly, organised and polite.

Cons: The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.

Pros: All is well

Cons: Everything is excellent

Pros: The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful.

Cons: Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones.

Pros: The seat was ok... not too narrow neither too wide. All crews were awesone

Cons: Plz improve the foods and entertainments

Pros: Excellent crew. Very good food. Comfortable seats.

Cons: food was so bad. bread/roll was served long after the food is served, due to zoning assignments. NO FREAKING INFLIGHT ENtERtainment the whole FReaking 14hrs of flight time. very poor, very bad for expensive airfare tickets

Pros: Efficient boarding, friendly crew throughout flight, good plane configuration, even economy comfortable. Really impressed!

Cons: Maybe more veg selections on main menu and more/better beer.

Pros: PAL crew, as expected, was good. we arrived sfo ahead of schedule..

Cons: i think desserts can be improved

Pros: Flight on time

Cons: Better food

Pros: The seat @ premuim economy is excellent with great amenities. Food was awesome and catered to cutomers diet needs. The crew was great considering the Language barriers.

Cons: Nothing! Awesome Airline. Would use again when traveling to Asia.

Pros: Comfortable premium economy seat. Nice crew.

Cons: Vegetarian meals were repetitive and pretty boring and devoid of any source of protein.

Cons: Food options!

Cons: The entertainment system constantly plays media you can't control during the full takeoff and landing times, you can't even turn off the screen. This was particularly annoying during a nighttime landing. Also most of the movies had their content edited.

Pros: Different seat location for family of five Missing luggage

Pros: The staff was really nice when I asked for the green tea they make sure you get it

Cons: Food need to be improved

Cons: There were no vegan options available. I think that was my fault though because I did not set one up in advance. Would be nice if they offered one anyhow.