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Cons: No toilet available at gate due to enhanced security measures when flying to the USA.

Pros: The crew was really sweet and making sure passengers were comfortable.

Pros: Crew did a great job keeping the long 11hour flight manageable!

Pros: Nothing really, seats were to close to each other and it was a painful flight for 20 hrs

Cons: Leg-space between seats specifically when the person in front of you reclines

Pros: chicken fried steak was actually good.

Cons: had some difficulty understanding attendants' English.

Cons: The flight was very full, but overall; good service and on-time performance!!

Pros: The service and the entertainment options.

Cons: Although I understand that the crew has to take precautions but it was strange to see the stewardesses keep their masks and gloves on during the whole flight.

Pros: N/A

Cons: N/A

Pros: Loved the food and snacks!

Cons: Wouldn't mind slightly larger meal portions, but then again, perhaps I could use the portion control, haha

Pros: the food and the business seat is very good.

Cons: the entertainment must be update more.

Pros: Food is great. Crew are very nice.

Cons: Advanced seat assignment

Pros: The second flight was perfect.

Cons: No vegetarian options at all without advance notice.

Pros: I don’t like it

Cons: They take my money because my flight it’s was over And they charge me twice

Pros: Crew on airport at baggage is not helpful at Mumbai airport very poor

Cons: Good Guidance Proper behavior from airport crew

Pros: Crew and Food was great

Cons: For over 12 hours I was surrounded by screaming children. Would really appreciate an adults only section

Pros: The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore.

Cons: Keep the good work.

Pros: I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space.

Cons: Categorizing travellers together.

Pros: Staff was great and very helpful

Cons: If they didn't change my flight for 2 hours earlier.

Cons: Misdirected at upper entrance.

Pros: Apart from the delay everything was quite good.

Cons: The delay of over 1 hour was a bit nerve-racking as we were close to missing our connecting flight.

Pros: Left early, arrived early.

Cons: Get rid of M&S and go back to including a G&T with the ticket.

Pros: Love the Airbus, roomy.

Cons: Better entertainment movies, food are boring.

Cons: Food service was pay only on a 3.5 hour flight. This meant there was a good cart blocking the aisle THE ENTIRE FLIGHT! Nobody could get by to use the bathroom or to walk around. There was almost always two people in each direction blocked by the cart. From what I could observe, the cart wasn’t even stocked with the items people were ordering, as a flight attendant was CONSTANTLY running back and forth to the galley to get items that weren’t on the cart! The setup of this food service was HORRIFIC even for me who didn’t order anything. They never even were able to take orders from everyone- never even asked if I wanted anything. I don’t think I will fly British Airways again.

Pros: Good enough amount of leg room. Easy to checkin online.

Cons: Boarding was a bit of a nightmare. Seems some people were directed to the rear of the plane when they were sitting at the front and visa Versace so they were trying to pass each other in the isle.

Pros: All what you served !

Cons: Everything is okey !

Pros: The crew was great and service and meals where wonderful

Cons: Better food options but that’s for all airlines!

Cons: I bought the ticket thru kayak and they were no help when weather screwed up connections. Never buy that way again. I will only buy direct from the airlines. Kayak cost me $690. Thanks Mark

Pros: Price

Cons: Transiy in Brunei airport there is nothing to do at all.

Pros: Short and sweet flight.

Cons: Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!

Cons: Everything was good except for the food. It was average

Cons: I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap

Pros: The crew,the staff were very friendly and polite the food was definitely below par seat not very comfortable , entertainment good variety.

Cons: The food could be better ! My partner and brother in-law are filipino could not even eat let alone myself !! The seats are very close together even though there is lots of room under the seat in front witch was very much like myself being over 6 foot. I don’t know if the hardness of the seats are a safety thing but my ass was sore after the first half hour and after 8 hours wow not good!!!

Cons: The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila.

Pros: Crew was not very friendly.

Cons: Checking in for flight was not very good. Counter help was not well informed/trained.

Pros: no flight yet

Cons: of course

Cons: Only the space was lacking...not a lot of room for such a long flight and having to sleep. But it was okay!

Pros: The crew was very friendly and helpful.

Cons: I am unable to eat dairy products so I choose the vegetarian meal thinking that would be my best option however it had cheese and butter in the food so I couldn't eat most of what was served.

Pros: Crew was courteous and helpful.

Cons: Most seats have reclining problems. Very stiff and difficult to adjust.

Pros: Upgraded to better seating room without request!

Pros: Canceled flights

Cons: Refunds

Cons: Check-in was poorly organized in Narita. Bag Drop off only took longer than regular check-in

Cons: Good everything

Cons: Food. Duck breast was tough and almost inedible.

Cons: Immigration

Pros: Their Dreamliner plane is spacious, well fitted, not cramped.

Cons: Unable to listen to movies with their headphones - too much static

Pros: Short and sweet flight.

Cons: Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!

Pros: The cabin crew were very friendly, organised and polite

Cons: The layover at Brunei airport was a little boring as there's not much to do for three hours.

Cons: I am more than pleased with the service I received, keep up the work Kind regards Shane

Cons: If the assigned seat reclined. I had to Move to a different seat which Worked.

Pros: No thank

Cons: Baaad

Cons: The plane was old but the flight was inexpensive

Pros: I HAD TO CANCELPAL TOLD ME GO TO VAYAMA VAYAMA STAFF MISINFORMED ME ON COSTS AND PROCESS

Cons: food was so bad. bread/roll was served long after the food is served, due to zoning assignments. NO FREAKING INFLIGHT ENtERtainment the whole FReaking 14hrs of flight time. very poor, very bad for expensive airfare tickets

Pros: Efficient boarding, friendly crew throughout flight, good plane configuration, even economy comfortable. Really impressed!

Cons: Maybe more veg selections on main menu and more/better beer.

Pros: Leaving the gate early, and take off right on time, landing early and at the gate right on time: amazing!

Cons: The crew is enforcing strictly the rule that the "forward seats" need to pay extra, even though entire rows are empty... No exception for any reason.

Pros: Premium economy is awesome. Roomy with great entertainment features. First Class @ premuim economy class.

Pros: seat, food

Cons: Check-in was poorly organized in Narita. Bag Drop off only took longer than regular check-in

Cons: Good everything