55 min transit, not sure how they planned to make it work
Pros: "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
Cons: "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"
Pros: "The crew service is good. Not great, but still above average from other flagship carriers."
Cons: "The seat (B787-10) is so cramp!!!"
Pros: "The crew was very helpful and courteous."
Cons: "The flight was delayed and I decreased my time in Singapore"
Pros: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
Pros: "The crew was terrific. Always smiling and helpful."
Cons: "If you need more space economy is a tight fit. It would be better to upgrade."
Pros: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Cons: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"
Pros: "Better flight as bigger craft and no neighbours in my row so I got some sleep."
Pros: "The trip was horrible we have to sit separately three places."
Cons: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
Pros: "Crew were good. Good food."
Cons: "For some reason, the seat was very uncomfortable. Rather hard with little cushion."
Cons: "All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling."
Cons: "Avoid Malaysian airlines and avoid KUL airport. What a mess of a company ..."
Pros: "The food"
Cons: "I was given a window seat but without a window. I felt I cannot breath. I saw many empty seats around"
Pros: "The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$"
Cons: "TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED"
Cons: "Creaky seats in business class, below average selection of inflight movies and food that was substandard. This was a very oddly configured A330 with the seats in business way too close to each other. Every time they make an announcement you have to deselect whatever you were watching again."
Pros: "The airline better than the budget ariline"
Cons: "The agency that booked through not so cooperative and complicated"
Pros: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an excellent experience The seats were so comfortable as well, and the customer service on and off the plane was amazing"
Pros: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience"
Cons: "Nothing not to like. They went above and beyond"
Cons: "They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline"
It would have been nice if I could have actually travelled to Perth. I injured my back and was unable to fly. Scoot refused to change my ticket saying it was not flexible. However I purchased the ticket through MyTrip and it was flexible. MyTrip wanted to charge me an extra $271 to change to a ticket that was only listed as $217. Never again will I fly Scoot or book through MyTrip
Pros: "Air Crew was polite. Ground crew was the slowest and most inefficient group of people I've witnessed. There'd be 3 people working, but 2 of them would be talking to each other, letting the queues build up."
Cons: "Ground experience was pretty terrible at the airport. Most likely I'd avoid flying through here again."
Pros: "Crew were good."
Cons: "I paid for priority boarding but could not find the queue easily to check in as well as there was no priority boarding line up during boarding. My seat did not decline at all. I paid for a window seat but got a completely blank wall. Flights were late."
Pros: "Not sure if I have much trust in the crew. Most of the female crew would walk past passengers who had their seats reclined or in the toilets and other situations and wouldn’t notice (during take off and landing) and the guy would come past later and do her job for them. Ground staff in Bangkok"
Pros: "Friendly crew. Toilets kept clean. Nice ambience with the cabin lighting."
Cons: "My seat had a broken recliner button. Seat would recline but not stay reclined. If I sat up, seat would come up with me."
Pros: "Head rest not comfortable. Short distance okay not long one."
Cons: "Plane is old i think. Take off and landing time plane some shaky and sound not pleasant."
Pros: "Extremely rude."
Cons: "I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water."
Pros: "I hope never to fly Scoot again."
Cons: "Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met."
Cons: "You can choose your seat but when you pay you can choose a seat and I don’t like this"
Pros: "Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!"
Cons: "Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud."
Food could have been a lot better! Earphones worked only on one channel/earpod!
Our flight was cancelled due to technical issues. Air India staff caused each one of us to go through nightmare before finally placing us in a hotel by 2 am. I was asked to share a single room with a stranger. I insisted that I cannot share the room as I needed privacy due to my vulnerable medical situation (Heart issues, High blood pressure, High Cholesterol and Type 2 diabetics). Even after explaining my medical situation and the need for privacy, Air India instructed the hotel to charge me Rs 4000 for the room and I was forced to pay the amount at 2 am (roughly $49). Air India should refund the amount I paid for my hotel room, at the minimum. Air India didn't have any Standard Operating Procedure to do what/how/when/by whom under this situation. Mom with babies, Elderly people and people with medical condition like me were forced to wander from here to there and talk to each person right from 10pm all the way till 2am. The Air India staff didn't have PA system to give a consistent announcement, instead they were murmuring on a one-o-one basis with more than 200 passengers. It was a sight of utter mismanagement and lack of commonsense. I will not ever, I MEAN EVER TRAVEL an Air India flight even if it is free, and will not recommend Air India to anyone I care.
Cons: "The entertainment screens did not work during the entire flight, even after a reset. The plane was falling apart, with peeling paint and creaking noises during every movement."
Cons: "Seat quality, on time departure and arrival and food Quality"
Cons: "The flight was delayed by up to 8 hours. Apparently, this was not a one-off - Air India flights from IAD to DEL have historically had delays of 3+ pretty much every day."
Pros: "Seating space is good"
Cons: "Lack of professionalism in the crew. The food was mediocre"
Cons: "I purchased seats through justfly but air india refused to honor my seat selection. In fact this happened earlier between SFO to Delhi and Delhi to Pune as well. Money down the drain."
Cons: "Plug didn’t work even though we complained no repair. Entertaining unite didn’t work at all for the entire time very frustrating no pillows provided"
Cons: "Entertainment system and persnal lights were not working at all. It was a long flight so without light n tv it was very hard to sit."
Pros: "Non-stop flight for DC area to New Delhi. Flight was delayed leaving but still reached destination on time."
Cons: "Lack of service during non-peak times. Food was mediocre."
Cons: "Not having someone farting the whole time in the plane."
Pros: "the crew was patient and supportive (both flight and ground crew)."
Cons: "the temperature could have been warmer."
Cons: "The flight left late. It just made it to landing in Sydney before an electrical storm shut down the airport. If the flight had left on Tim e it would have made it to Sydney before the shut down. We spent 3 hours in the plane on the Sydney tarmac."
Cons: "Be sure to pay for checking baggage when you purchase your ticket. I didn't because I thought we could carry our two small roller bags on board. We were not allowed to and had to pay $120!"
Pros: "Loved we departed on time & landed a little early"
Cons: "That we had to abort a landing & circle round to try again."
Pros: "Exit row seats made for a much more comfortable flight. Did not pay for food or entertainment. Everything else went very well."
Pros: "No frills, efficient boarding, on time! BUT Is it worth it?"
Cons: "New Zealand Air is ultimately cheaper AFTER you pay Jetstar for your luggage and seat. HIDDEN COSTS EVERYWHERE. But it may be worth it. Your call."
Pros: "The price was right, but there was nothing especially nice about the flight. You definitely get what you pay for though, and it was absolutely the best price hands down."
Cons: "Definitely small seating space and no-frills."
Pros: "The trip was seamless for the most part."
Cons: "The jet star staff at the Auckland airport were rude when checking me and my bag in. Also both the domestic and international Auckland airports are awful."
Cons: "I made a mistake on booking. Called them immediately. Not the least bit helpful of sympathetic. Ridiculous baggage policy and charges. Will avoid this airline in the future unless it's an emergency."