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Pros: On Time No Frills.Overall Good

Cons: Nothing

Cons: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare

Pros: Nice aircraft, on time departure and arrival

Cons: reclining seats only in business class, not lay flat. pay for everything except the bathroom

Pros: MinimumService！

Cons: MinimumService！

Pros: Food, service (at lounge, gate, and onboard, especially onboard), clean and comfortable flight. I slept for six of seven hours on one leg and twelve of thirteen in the next!

Cons: Crew could teach people how to act- not to spill over each other in the aisles

Pros: Crew is wonderful .they do everything in business class to make you feel comfortable

Cons: I will never fly China Eastern again. EVER !! I need to add an extra day or two onto our flight. We purchased business class flights so they are not cheap. In order for us to make a change they want $1700 each person, a total of $3400 to take the same flight two days later. The fee is the highest I have ever hear for the same flight class .. I will never ever use China Eastern again, they are taking advantage..I could actually buy a return ticket on another airline for cheaper than they want for a flight change.

Pros: Cheap and fast

Cons: Crews are not as friendly as they should.

Cons: I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me

Pros: Cool and excellent service.

Pros: The MAS stewardess was really nice & helpful

Cons: Everything was perfect

Pros: Airport, sea side

Cons: Nothing

Pros: Nothing

Cons: Everything

Pros: Upgraded to business class for free and service was amazing.

Cons: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

Pros: No real problems

Cons: Nothing significant

Pros: Fast boarding

Cons: Little help from ground staff with finding lost clothing

Cons: No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

Cons: At sydney airport airflot staff was doing boarding for air asia, and they wasted our 1:30 min atleast. I had flight from Syd to delhi, flight was via Kul so staff was asking us again and again for Malaysia visa. Also they didnt gave us Kul to delhi boarding pass. We called air asia senior then she came she allowed to go go on last moment. i told them many time we have transit only at KUL so we dont beed visa, they didnt have knowledge so they dont want to understand. Thanks god senior came and told them to give us boarding pass otherwise we gonna miss the flight. At kul airport also staff asked why u didnt get kul to del boarding from syd. We explained him and he issue boarding

Cons: Seats were very uncomfortable and unevenly spaced out for an overnight flight it wasn’t possible to get comfortable to sleep

Pros: Airbus 350. Very good experience

Cons: Crew was jumpy. I expect them to be a little more gentle serving food.

Cons: Delayed too much except that, everything was good

Pros: Yes & yes

Pros: The crew was amazing and the food was great too!

Pros: The crew were very good and attentive.

Cons: Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day.

Pros: Entertainment is very up to date Crew striving to help Nice all in all

Cons: Boarding usually late

Pros: Best crew I have ever had

Cons: Leg room is too small.

Pros: Very nice flight and very comfortable with extra leg room

Pros: On Time No Frills.Overall Good

Cons: Nothing

Cons: Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them

Pros: The crew were super patient (a must when dealing with the quality of passengers from Trichy who were lacking in manners and etiquette).

Cons: Boarding was chaotic. The majority of passengers seem to not be used to the normal manners and etiquette of queuing and it was chaotic with pushing. Some discipline and order needs to be enforced by ground crew (and this will no doubt make the cabin crews' lives easier).

Pros: GREAT CREW AS ALWAYS THE SEAT WAS COMFORTABLE AS ALWAYS.

Cons: FOOD WAS ORDINARY NOT WHAT I ORDERED, MY NEIGHBOR IN THE CHAIR OPPOSITE HAD WHAT I WANTED AND IT LOOKED DELICIOUS

Pros: Flight was on time boarding and arriving

Cons: 1). Didn’t have enough food so only one option was available 2.) seats cramped like a budget airline 3.). Pilot made a harsh landing.

Pros: Ontime

Cons: Food smooth

Pros: Crew are helpful

Cons: PAL flights always delayed

Pros: Yes very much

Pros: Can't complain

Cons: Cheaper? :) !

Pros: Overall it was a good flight.

Cons: No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

Pros: Price

Cons: Journey / organisation

Cons: I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work.

Cons: Cramped seats. Food was just ok. Movies were old and not that many of them

Cons: Should improve food.

Pros: Crew and attendants did very well

Cons: Gate change communication

Pros: On time departure and arrival

Cons: The food

Cons: Music or movie will be good.

Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.

Pros: Good price. Was on time, seats were comfortable, helpful staff

Cons: No use of headphones 30 minutes before take off and arrival

Pros: Comfortable, clean, good crew, early landing.

Cons: 15 minutes stuck on the bus at disembarkation sucked.

Pros: I liked the size of the cups for drinks: smaller than usual.

Cons: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.

Pros: The service was excellent

Pros: The crew professional and friendly

Cons: The food was rather bland and did not live up to my expectations

Pros: everything, the crew was efficient

Cons: more African entertainment to be added on the Johannesburg route

Pros: Ground staff is friendly and helpful during baggage check-in. Change of gate is notified via SMS & mail.

Cons: Air conditioning at departure hall was not working properly. It feels rather humid while waiting for boarding.

Pros: Extra charges for luggage, food and entertainment are ridiculous.

Pros: Not a lot Very disappointed overall

Cons: Setting was promised we had spare set next to us but not so. Flight was not full but we were squashed and so disappointed

Cons: Crew sometimes loud in gallery. . Prefer not too hear their conversations. Service Great. Luggage camber off amazingly fast!

Pros: great price and overall service

Cons: Too many security points

Pros: I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too.

Cons: Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail.

Pros: The price was nice.

Cons: The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him.

Pros: Crew was nice

Cons: Seat could have been better but less crowded on the way back so I was able to change seats for more leg room and arm rest

Pros: The flight was on time.

Cons: Check in was all mixed, no CE desk. The plane was about 60% full but they left the best seats with the most legroom, empty. When I tried to move she said it was only available for purchase, no upgrades even to the highest level of frequent flyer. I never saw the chance, stupid policy.

Pros: I like how curly they are running this business

Cons: Just happily kill everyone and end this money game

Cons: The flight was delayed for over 30 mins.

Pros: Enjoyed buying extended leg room

Cons: Water should be a standard on a 4 hour flight

Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

Pros: On Time No Frills.Overall Good

Cons: Nothing

Cons: got severe food poisoning from the airline food.

Pros: crew is ok though not much speaking english

Cons: no other comment

Pros: attentive and polite flight attendants

Pros: Nothing

Cons: Had to process in and out of immigration then back into airport No transit area

Cons: I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar

Pros: Quick boarding

Cons: Overpriced drinks and snacks

Pros: Comfortable, clean, good crew, early landing.

Cons: 15 minutes stuck on the bus at disembarkation sucked.

Pros: On time.

Cons: Food

Cons: The small leg space

Pros: Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.

Cons: The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.

Cons: I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

Pros: Landing & leaving the plane.

Cons: Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.