Flights to Taiwan

Pros: Staff were helpful while checking in.

Cons: I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

Cons: Worst landing i’ve Ever experienced. But everything else was fine.

Pros: Crew is very patients

Cons: Passenger is noisy & very uncooperative it delayed the flight landing!

Pros: The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Cons: Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

Cons: I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work.

Pros: Crew were good

Cons: Flight was late.

Pros: Not sure if I have much trust in the crew. Most of the female crew would walk past passengers who had their seats reclined or in the toilets and other situations and wouldn’t notice (during take off and landing) and the guy would come past later and do her job for them. Ground staff in Bangkok

Pros: great check in staff fast boarding comfortable temperature in cabin very good crew

Cons: n/a

Cons: Be careful with this airline if you have connections with them. If you’re delayed and miss your connection, they will not help get you onto another flight. You’ll be stranded. Because of this, I had to spend about $1000 to rebook things when my itinerary fell apart because of this one miss.

Pros: Crew was helpful, friendly, attentive.

Cons: Seats are definitely too small in both directions.

Pros: Friendly Professionalism Promptness

Cons: FA’s distributed food but never came back. Also didn’t collect used containers until flight was in decent stage. They were generally unavailable unless you rang the FA button(which I never do)

Cons: Food is horrible, entertainment need improvement

Pros: No problems for the price

Cons: Ok no problems for the price

Pros: Crew's Services

Cons: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Pros: Comfy seat

Cons: Less salt in the food

Cons: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

Pros: Service with a smile. Great manners.

Cons: Nothing. Great crew, food, flight.

Cons: They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board.

Pros: No problem

Cons: Service can b warmer

Cons: Immigration

Cons: I am more than pleased with the service I received, keep up the work Kind regards Shane

Pros: The crew are friendly and reliable.

Cons: The food instead of salted peanut, it will be better if bread instead coz some of us got not enough time for meals.

Cons: I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me

Pros: Entertainment was good.

Cons: Sadly one passenger in front of me talked loudly, for 7 hours straight, took an hour to sleep then talked again for the remaining 5 hours. Not airline fault

Pros: The flight was good

Cons: Everything was great

Pros: The entertainment system has huge offerings.

Cons: The food could be better.

Cons: Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment..

Cons: Shopping items available.

Pros: This crew really made the difference for the return leg of my MNL/TPE/SFO trip a most wonderful experience. Prompt boarding, quick deplaning, timely baggage claim, smiling crew, clean facilities, and great food. Comfortable seats really made entertainment more enjoyable.

Cons: Nothing...this trip was a clinic on international travel for a great price.

Pros: The crews were super excellent. Kind and warm hearted services. Airplane is old but it is a short haul and does not matter much.

Pros: Good service food was okay for a short trip

Cons: No comments

Pros: Always good service

Cons: No fruits on long flight, not like other airlines

Cons: Food and drinks for long or connecting flight not suppose to buy

Pros: Friendly crew. Comfy seats. Timely meals and snacks.

Cons: Food is too salty

Pros: The crew was pretty great, and Were very attentive, and gave out lots of beverages to keep us hydrated.

Cons: It wasn’t the easiest flight, because there were a lot of crying children, and we waited on the tarmac for two hours due to electrical problems. The plane seemed somewhat old and kind of falling apart. Not very reassuring. .

Cons: The forced checking of bags of anything over 7kg, in spite of size, is ridiculous. Have now been waiting for over an hour at JFK waiting for my bag when it was small enough to keep in the overhead bin. I fly internationally once a month and never have to do this. A complete waste of my time.

Pros: Premium flat bed is an old style business class sloping sleeper Affordable, though not cheap

Cons: Food is very poor Cannot check bags in until 4 hours before flight. Not helpful when transferring from an earlier flight.

Pros: Don’t remember, that’s how much of an impression they made.

Cons: Doesn’t matter because I won’t be using this airline again.

Pros: The crew were pretty quick to help.

Cons: The seat was moving of its own accord. I should have paid more for a flatbed. I don’t enjoy the music played at the start and upon takeoff. I wanted to sleep but it was interrupted all the time.

Cons: Unconfort and meals for sale too :(

Pros: Our family had 3 seats together

Cons: RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

Cons: At sydney airport airflot staff was doing boarding for air asia, and they wasted our 1:30 min atleast. I had flight from Syd to delhi, flight was via Kul so staff was asking us again and again for Malaysia visa. Also they didnt gave us Kul to delhi boarding pass. We called air asia senior then she came she allowed to go go on last moment. i told them many time we have transit only at KUL so we dont beed visa, they didnt have knowledge so they dont want to understand. Thanks god senior came and told them to give us boarding pass otherwise we gonna miss the flight. At kul airport also staff asked why u didnt get kul to del boarding from syd. We explained him and he issue boarding

Pros: Fast boarding

Cons: Little help from ground staff with finding lost clothing

Cons: air asia was awful. all they care about is money. over 200$ for baggage checks and then they want you to pay 3$ for a glass of water. no entertainment either, for a 7 hour flight, some water would have been nice.

Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.

Cons: Could not recline chair

Pros: Ok time

Cons: No free drink

Pros: Amazig Airplane

Pros: MinimumService！

Cons: MinimumService！

Pros: The entertainment system was good.

Cons: We have a 4 month old and we were the first ones to check in but all bassinet seats were booked. No one was even using them for bassinets. Not sure if they paid extra for those seats to have leg room but we had to hold the baby for 15 hours. They couldn’t do anything for us.

Pros: Yes.

Cons: Better sound while watching movies. The flight was overall very satisfying.

Cons: Drinks and meals were delivered at reasonable intervals and the food was good.

Pros: Flight was delayed, but well handled.

Pros: Nothing.

Cons: They accused me of stealing water.

Pros: The staff was very nice and helpful.

Cons: No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

Pros: Landing & leaving the plane.

Cons: Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

Pros: Our family had 3 seats together

Cons: RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

Cons: Delayed for over 3 hours!

Pros: cabin crew great and friendly

Cons: Cabin to cold

Cons: Had layovers in Malaysia and ended up being charged $145 extra dollars because of a checked baggage (which was supposed to be included in our ticket already)

Pros: Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.

Cons: The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.

Pros: Ease of boarding.

Cons: Delayed an hour without a notification of how long.

Pros: Over booking, no seat for me fight back to LA

Cons: Food is horrible, entertainment need improvement

Pros: Flight was delayed, but well handled.

Pros: on time and departed early

Cons: none. is budget airline

Pros: Head rest not comfortable. Short distance okay not long one.

Cons: Plane is old i think. Take off and landing time plane some shaky and sound not pleasant.

Pros: Not sure if I have much trust in the crew. Most of the female crew would walk past passengers who had their seats reclined or in the toilets and other situations and wouldn’t notice (during take off and landing) and the guy would come past later and do her job for them. Ground staff in Bangkok

Pros: Overall it was a good flight.

Cons: No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

Cons: Was a decent and modest flight.

Pros: timeliness of boarding polite and helpful crew

Cons: When I arrived to the airport I was informed that my flight is cancelled. They found me a new flight instead, 40 minutes earlier than the original one. Which was fine. But I didn't get information in advance, and some not nice experience while not knowing if there would be another flight instead of the cancelled one.

Pros: Flight over Himalayas was breath-taking!

Cons: Flew from Chengdu to Kathmandu, through Lhasa. Even though it was the same flight, we had to de-plane in Lhasa and go through security both coming off the plane and twice again before re-boarding the same plane, to the same seats. Probably a China / Tibet thing, but we received no explanation from Sichuan. After this uber-security play, we got back on the same plane and sat for almost 2 hours on the tarmac, even though we were the only plane in the airport! Sichuan served us lunch while still on the ground, but I would have preferred an explanation from the crew for the unreasonable delay.

Cons: This airline will cancel your flight and blame it on customs in the US - the truth is the flight was undersold and they did not want to travel with so few passengers.

Pros: Crew was courteous.

Cons: Seat needs to be much roomier. Entertainment and Food should be good and more options.

Cons: Extremely poor entertainment system - mostly old movies. No Bollywood movies

Pros: Nice flight attendants.

Cons: The flight was scheduled to leave at 9:50pm and it didn't take off until midnight. The many delays appeared poorly handled and communicated, and I spent an hour on the runway before takeoff.

Pros: Clean

Cons: I am not sure why they were delayed.

Pros: great check in staff fast boarding comfortable temperature in cabin very good crew

Cons: n/a

Pros: Quick boarding

Cons: Overpriced drinks and snacks

Pros: Flight was short

Cons: Seats are very tight if you are over 5’6