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Singapore Airlines from Mumbai was late, we were rerouted to Copenhagen and then to Los Angeles. As senior citizens, we should have been given a hotel voucher for a night and fly out the next day. I hope Singapore Airlines should give us a credit in good faith if they want us to fly with them. I doubt it, but you never know.

Awesome! Was impressed with the hospitality and the thoughtful services. The cabin attendants were superb.

They ran out of food for breakfast They did not offer tea or coffee The staff appeared very inexperienced The cabin was very cold, even with a blanket

plus: service and personal assistance minus: online check-in did not work

My experience with Scoot is very good. Will have no issue flying with Scoot again.

Good flight. The food was served a bit late, hence a hurry to finish before landing. Excellent crew and service

All in all the flight was good. Love the fact that for airline food it was piping hot

Seating cramped; close to toilet, foul smelling and noisy, very unhygienic and disease risk Free and paid Wi-Fi NOT accessible at all - misleading advertising Very expensive sunglasses disappeared from back seat pouch. Coffee disgusting and cold

When boarding, after business class should be premium economy, but economy class already lined-up at the gate blocking premium economy to board. Singapore airline crew should done a better job to organize this chaos :( Thank you.

People were so nice! Economy seats were small and cramped feeling for me. I’m slender and 6 feet tall

Overall it’s very acceptable I will gave an A.

They were two hours late!! Threw everything else planned off.

First and foremost it was a Philippine Airlines.my experiences ,number one non- stop flight no lay over not other airlines,number two ,boarding they calling by ground letter.number 3 stay on time no delay flight

Worst airline. They had 3 security checks just to get onboard and no notification prior. Had to throw away any liquid bought at duty free because one of the security checks was prior to boarding the plane. My onboard media console was not working, the flight attendant said they will check on it but did nothing. Pretended we did not ask for it to be rectified for a 17hr plane ride. Horrible experience. My first and last time taking Philippines Airlines.

first time flying PAL/WAMOS, ang got to say, i’ve had much worst… the good: - front sitting is not too bad. legroom is pretty good considering economy standards. - staff is friendly and pleasant, starting with checkin, boarding and flight. not unforgettable, but pretty good. the bad: - boarding: stick with rules. besides priority sitting, when you say board from certain range of numbers (starting from back), make sure you let everyone know to stick with this… not with everyone letting in all at once! - food: had fish ad family members had beef. both are quite bad (saying this nicely). the fish is dry, whilest beef is rough as leather. both tasteless. - washrooms arr dirty! - seats, though good legroom, not much padding, hard on the backside! - entertainment: feature movie is the bachelor (circa 1999). no music offerings.

Uncomfortable seats for international flights. No usb charging yet they want you to use your device for entertainment. Very poor.

The biz class to sh doesn’t even have. Tv screen , seats uncomfortable, food terrible and bathroom dirty

So far pal express is much better than Cebu pacific in terms of customers service and in flight crew. And on time departure and arrival . Especially if you're taking airbus 320 plane . But the small aircraft like bombardier . It usually delayed .

The return flight has been a nightmare. I am stuck in Singapore right now because PAL has not managed to resolve my return to Manila. The engine blew up on take off

No power on an 11 hour flight? What a joke. Crew did not come by enough to get trash or offer water.

The Jakarta flight was better.. We got off the plane fast. LAX to Xiamen was a slow exit. It took half and hour to disembark.

I was not allowed to board the plane if I did not buy a forward ticket after Indonesia. They said the Indonesian government would fine the airline. This was bullshit. In Jakarta immigration did not ask for this at all. I'm trying to refund the ticket. I was put in a middle seat and I asked to be put in an side seat. They wanted $45. I said NO. Later I was put in an side sest for free. On the second plane they put me in a middle seat and when I complained. They put me in the back with three empty seats. I was able to sleep. The food was okay and I got extra portions when asked. The lack of WIFI at Xiamen airport was a pain, but that's because of the Chinese government banning foreign browsers. Xiamen gets 3 out of 5. The cost was $503: LAX to Jakarta. A bargain, but you get what you pay for.

Some crew member does not under stand and speak english .

Free meals on all flights in economy. The 737´s don’t have screens so it’s a bummer. But the selection on 787´s is wide

The plane was small and a little stuffy inside the plane.

Going to Xiamen they did not offer any wine and basically offered two food choices in tin trays. Something you would expect on a domestic flight in China not a $10k business class flight. The flight attendant admitted they also stopped paying for satellite Wi-Fi; which they used to offer and now don't - without apology. Normally I am a huge fan of a non-stop but the difference between Japanese or US carriers is a large one and well worth a stop in Korea or Japan rather than pay double for no amenities at all. The plane is nice, but the experience was below par.

Once on board, everything is perfect. The young and pretty flight attendants warmly welcome each passenger and demonstrate excellent service attitudes. As passengers board one after another, the flight attendants begin to inquire about our meal preferences. I requested to see a wine list and choose a suitable red wine. She replied that there were no menus or wine lists, but she would take a photo of the red wine options on her phone and show me later. After lunch, the flight attendants began to ask about dinner arrangements. It turns out that there were only three options for dinner: seafood, chicken, and beef, exactly the same as lunch.

The cosmetic condition was pretty run down. The carpets were badly worn out. Even the paint on the wings was chipped and peeled! Looks like they are running these 787s to the ground..

WiFi didn’t work on both sectors so made killing time harder - planes clean modern and good flight crew - would do again if WiFi works

6hrs fly they dont give you a glass of water from seoul to singapore need to buy drink and food plus they charge for bag on international fly is always Free 1 bag from seoul to singapore is Not a local fly you are traveling true asia same story from singapore to Bali no water drink after payment for bag drink cost more the regular airline Well never use this company again we use regular company like Delta korea japan China and even scoot parent company Singapore Air

We had 2 attempts to land at Singapore Changing during a thunderstorm. Everything was delayed by 1 hour plus.

Boarding was not accordingly after front seat, bmf then back seat. This delayed for at least 40mins or more. The staff at Jakarta can do better. Is chaos at the entry to board the plane. This tarnished Scoot reputation when everyone was talking about it.

The crew was not customer oriented at all, even confrontational . The aircraft needs more attention to detail as far as comfort, and the 1 hour sitting at the gate with no air is inexcusable

We flew on the 787 Dreamliner direct to main gate at KLIA2, quick entry via eGate and on the train 41mins after touchdown. Go well SCOOT

Was on scoot plus. The only good thing about the flight was the spacious seats. Tables and armrests were extremely dirty Food: bad Entertainment: non existent Wifi: unable to connect, then was painfully slow that we couldn’t even send messages Good thing we had a night flight, so we just slept throughout.

Not clear why boarding passes could only be issued at the counter and not through the kiosk. I had already check-in on the web, so waiting to obtain a boarding pass 1.5 hours before the actual flight defeats the purpose of early web check-in.

no charging point. food offering is limited and very much on the budget line. Overall is not satisfying for such a price and duration of flight.