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Pros: Nothing

Cons: This is a budget Airlines. I had to call to assign seat and pay for seat. The phone representative was horrible. Also, at the airport they told us to check in baby stroller which we did and they gave us a tag for stroller. The stroller never arrived in Auckland. We had to buy a new stroller. The food we paid for in advance was not cheap at all but they gave us egg sandwich.

Cons: If the boarding time had remained unchanged and there was more legroom

Pros: Check-in was smooth and quick.

Cons: Cabin service was basic for business class. The cabin crew never came to see us again after lunch was served.

Pros: Everything

Cons: Auckland free Wifi 45 min, wha ???

Pros: Boarding was easy

Cons: Been ontime

Pros: We didn't crash and everything apart from the leg room being smaller was okay.

Cons: They have taken two inches off the leg room. I know cause my legs now don't fit sitting straight.

Cons: NOT BEING DELAYED - WHICH RESULTED IN ME ONLY GETTING AT HOME CLOSE THE 2AM IN THE MORNING WITH WORK STARTING AT 7AM!!!

Pros: Adequate

Cons: In this day and age, i expect to have free entertainment even with a short hall

Cons: Qantas is always delayed leaving

Pros: Crew was great, I lucked out and got a whole row to myself and the entertainment was awesome.

Cons: The food was just ok.

Cons: The dim sums could be changed for something else.

Pros: It was our first time flying on Qantas. everything was above expectations.

Pros: The fact that we arrived at our destination.

Cons: Flight was delayed by 1hour, then by another 20 min, then we sat and waited without any information as to what was going on for another 40 min before we finally boarded. Not good enough Jetstar!

Cons: It cost $120 per person for extra checked luggage. This was an unknown cost. Disappointed with this factor.

Pros: One must take extreme care to anticipate and include adequate baggage weight at booking or suffer significant (painful) cost penalties.

Pros: The price of the flight was good (without the bag)

Cons: Knowing that a bag cost $105 Au after I bought the ticket. I would have paid a bit more and just gone on Air New Zealand.

Pros: although late leaving we made up a bit of time.

Cons: No inflight entertainment, no sweets on descent and the staff were grumpy

Pros: Plane seats are ok - a bit annoying that there is no on board entertainment and you have to use your own phone etc. The butter chicken was edible.

Cons: It'd be better if there were a selection of direct flights to Canberra. It's quicker to fly to Bali! We spent over 8 hours including wait time to travel from Canberra to Perth - via Sydney. No bag drop in Canberra - that was a surprise.

Pros: same as first leg

Cons: same as first leg

Pros: Crew ans eat was both good

Cons: on time flight, food selection

Pros: Lot of seats were available . Flight timing was very suitable .Avoided the rush hour. Reached on time .

Cons: No free checked baggage especially for international travel .

Cons: Ridiculous to pay for water. It was a 3 and a half hour trip. Who doesn't provide water for such a long trip. And of course it wasn't cheap $5 a bottle.

Pros: we were not offered in advance to buy luggage and where then told it would cost us $25 per kg, when we had 5 people and over 100 kg on us, at $2500, that would have been double what we paid for the flight for a paltry 20 kg per person, which is highway robbery. we declined the flight and booked again on qantas. stay away from this crooked airline.

Pros: I loved our crew! Super friendly and willing to assist you in anything that was needed.

Cons: The extra baggage fees, my bad, I thought I had paid for it. Luckily I stored most of it in Sydney, since I was only going to be in Auckland for a day. We left 45 minutes late without explanation...that was lame. I don't think I will fly with them again unless I just bring a backpack.

Pros: The crew was nice and professional.

Cons: I wish seat is more comfortable and I wish updated movies.

Cons: Provide cover for eyes so that we can sleep better

Pros: The seat @ premuim economy is excellent with great amenities. Food was awesome and catered to cutomers diet needs. The crew was great considering the Language barriers.

Cons: Nothing! Awesome Airline. Would use again when traveling to Asia.

Pros: Yes the crew was amazing and the seat

Cons: As long as nothing bad happens that is plenty good enough.

Pros: Crew ans eat was both good

Cons: on time flight, food selection

Pros: Departed on time and arrived on time.

Cons: Fine as is.

Pros: The crew were excellent. Seating was comfortable.

Cons: Nothing.

Pros: It's only an hour flight. Crew are fine.

Cons: Small plane - seats are small but nothing unexpected.

Pros: Last flight of the evening with all perishable meals at half price.

Pros: Nothing.

Cons: Awful service, took a booking from Melbourne to Aukland and cancelled 5 hours later. Offered no alternative or option but to leave our trip. Completely destroyed our travels which we saved years to accomplish. Avoid these (JETSTAR) like the plague, unless you want an incompetent airline to wreck your traveling. Words really cannot describe our feelings towards our treatment and lack of any empathy from the airline, who took a booking and then cancelled it in record and and said there is no other flights! Thanks for that - never again.

Pros: it got us there

Cons: 2.5 hrs late an no idea when we were leaving

Pros: It was wider than I expected.

Cons: Old.

Pros: The seat was super uncomfortable and they switched out flights 3 times so the layovers were extremely long.

Cons: Not switching our flights three times and not accommodating us like we had originally paid for.

Pros: Everything

Cons: More food would have been better

Pros: Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row.

Cons: It would be better if the armrests went up.

Pros: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

Cons: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

Pros: Neat in flight entertainment app that lets you watch, read, listen while you fly, right on your own device. Very nice touch.

Cons: The check in process. No one got there right when the airport opened at 0400 and they took their time getting the check in counters clean and ready for the day, having us all stand in line waiting to be checked in.

Pros: Boarding and flight time

Cons: Lounges were dirty

Cons: The flight was delayed for almost two hours.

Pros: No delays!

Cons: I noticed some travellers confused by gate changes, I suspect this is due to a lack of attention on their behalf but clearly the messages hadn't gotten through.

Pros: Premium economy is awesome. Roomy with great entertainment features. First Class @ premuim economy class.

Pros: Nice flight, nice crew, night food and nice on board equipment.

Cons: No air bridge from Gate 213, It takes transfer bus to Gate 554. It is uncomfort under such hot and humid weather condition.

Pros: crew was efficient, the taipei to ontario leg is more comfortable than taipei manila which has a linger leg room

Cons: improve food with better choices

Pros: The crew was nice and reply promptly. They provide water/juice and snacks several times besides the main meals.

Cons: It was confusing to do online checking because I couldn't check in on Vietnam airline website. The airplane was old and had bad smells.

Pros: I liked the inflight entertainment

Cons: More leg space on the economy seats, It makes you wish you could afford the upgrade to business class.

Pros: Boarding was easy

Cons: Been ontime

Cons: at check in we were told that there is normally a charge per kilo for all checked in baggage but that it would be waved. that was not stated at the time I bought the tickets online, otherwise I may have opted to use another airline. Using Jetstar was supposed to be an economical choice but given the baggage fees it ups the total and takes them out of consideration for me. I will not use them in the future, you inform people in advance, not hide fees until check in. I don't trust them now.

Pros: Check-in was smooth and quick.

Cons: Cabin service was basic for business class. The cabin crew never came to see us again after lunch was served.

Pros: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!

Cons: I’m really not sure.

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

Pros: Everything

Cons: More food would have been better

Cons: I couldn’t get the seat to recline.

Pros: Crew were ver friendly

Cons: Late departure?

Pros: Virgin Australia is the best! From the boarding crew to in flight service, everything was above and beyond.

Cons: Everything was perfect.

Pros: Food and crew!

Cons: The moment they gave out the ice cream it broke in half and began melting. Its hard to eat in the dark and turning on the light with a sleeping neighbor is no fun. Not the best choice to provide it as a popsicle... maybe a cup would be best.

Pros: Crew is one of the friendliest I have ever experienced. Everybody has been extremely nice and helpful. Food was great.

Cons: Seats feel very narrow, pitch is good. Entertainment is pretty basic, selection is eh. Boarding is not consistent.