Prices are in Australian Dollars.

Trips

Flights to Auckland Intl (AKL)

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Information for flights to Auckland Intl from Australia

Flights arrive in Auckland Intl
Flights depart from Australia
Flight price $232
Airlines AirAsia X, Jetstar, Air New Zealand, Virgin Australia, Emirates, China Airlines, Qantas Airways

Top tips for finding cheap flights to Auckland Intl

Looking for cheap airfare to Auckland Intl? 25% of our users found return tickets to Auckland Intl for the following prices or less: From Melbourne & other airports $357, from Sydney Kingsford Smith $397, from Brisbane $402
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be January, February and December. The cheapest month to fly to Auckland Intl is August.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest Auckland Intl flight deals.

FAQs - Booking Auckland Intl flights

How long is the flight to Auckland Intl?

Flights from Melbourne 3h 51m
Flights from Bilinga 3h 16m
Flights from Newcastle 3h 15m
Flights from Brisbane 3h 25m
Flights from Sydney 3h 25m

What is the cheapest flight to Auckland Intl?

The cheapest airline ticket to Auckland Intl from Australia in the last 72 hours was $232 return on the route Bilinga to Auckland Intl. The most popular route is Melbourne to Auckland Intl and the cheapest ticket found on this route in the last 72 hours was $621 return.

Which airlines fly to Auckland Intl?

In general from Australia, Singapore Airlines, Virgin Australia and Etihad Airways fly the most to Auckland Intl. The most popular route is from Melbourne, and Qantas Airways, Emirates & Virgin Australia fly this route the most.

How far is Auckland Intl airport from central Auckland?

Auckland Intl Airport is 17 kilometres from the centre of Auckland. View on map.

Book Cheap Flights to Auckland Intl

(Return)
Airports
Origin
Brisbane
$416
only
$416
Avalon
$525
only
$525
Melbourne
$261
only
$261
Sydney
$273
only
$273
Bilinga
$232
only
$232
Destination
Auckland
$232
only
$232
Fri., 1 Mar.
OOL
Gold Coast
AKL
Auckland Intl
3h 05m
Thu., 7 Mar.
AKL
Auckland Intl
OOL
Gold Coast
3h 30m
Trip: 7 days
Overall 4.9 OK
Based on 6 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
PUS
KUL
Excellent 10.0

Flatbed services

AKL
OOL
Excellent 8.3

Fast boarding ND excellent service

Very limited moving space

OOL
AKL
Good 6.0

On time, comfortable seats, clean airplane.

No entertainment system (even paid), no debit card accepted for on-board food purchases.

JAI
KUL
Excellent 8.0

Took X Air Asia from JAI DPS on flatbed. Excellent!

The only problem was the attitude of the air crew when I asked them to help me put my luggage up. I am short - 150cm, no way I can put my carry on without help. It was not heavy, but their face showing dislike. Can’t they see that I am vertically challenged.

KUL
SYD
Mediocre 2.0

nothing

My flight was 2 hours late causing me to lose my connection ticket. This, because your crew did not do a proper pre-flight check and notice the emergency lighting was failing. Poor maintenance leads to tragedy and unneeded lateness. Making the cabin 16 degrees for 8 hours may sell rental blankets, but it makes people sick as well. Shame on you.

Sat., 1 Dec.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Sat., 8 Dec.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 8 days
Overall 4.9 OK
Based on 51 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
MEL
AKL
OK 4.0

1 hour delay on take off

MEL
AKL
Mediocre 2.0

I had to pay extra for my luggage, food, and alcohol.

MEL
AKL
Mediocre 2.6

Flight was delayed - Then the Jetstar staff were ;late so a flight that was already late was delayed even further. I know you are a discount airline, but the seats are truly awful. I will never fly with you again and will tell friends and family never to either - The small saving made from flying with you is not worth the constat delays and how uncomfortable the whole journey is

MEL
AKL
OK 4.3

Please notify kayak customers at time of purchase the need to prepurchase the food. The flight ran out of non prepurchased food. Also, allow the kayak customer to purchase in flight entertainment at time of checkout if cheaper as it was for jetstar

MEL
AKL
OK 5.3

The lady at the check-in counter was very helpful!

The seat were pretty uncomfortable for a almost 4 hour flight. It felt like we were squeezed into a tuna can. Also was surprised there was not a movie playing or wifi available to pass the time on a long flight.

Tue., 27 Nov.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Mon., 3 Dec.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 7 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 52 reviews
Overall
8.6
Boarding
8.6
Comfort
8.4
Crew
8.9
Entertainment
8.5
Food
8.2
MEL
AKL
Excellent 9.6

Significantly more leg room than other competitors! Even with the person's chair reclined in front of me, I was still able to be comfortable. The staff were excellent, the food was as good as can be (given that it is airline food), the choices for entertainment were great. Lots of overhead storage!

Some of the screens need to be refurbished. The person in the seat behind me had to jab at their screen to make it work (or perhaps they were too lazy to be conscientious?). Mine worked fine but I had to be very cognizant to leave my finger on the screen rather than poke.

MEL
AKL
Good 6.0

the person next too me was overflowing in their seat so much they took up a quarter of my spot.. it was not work making the flight uncomfortable by making a stink about it but I paid for a whole seat not 3/4 of one!

MEL
AKL
Excellent 10.0

I absolutely LOVE AIR NEW ZEALAND !!!!! SPACIOUS , WELCOMING, AND VERY SATISFYING !!!

MEL
AKL
Good 7.3

The seats are super comfy and the staff are lovely and very attentive to ones needs. The only down fall would be that I had to pay for movies and a meal wasn’t included with my flight, but that’s minor. Also, baggage cost me 120.AUD for one bag! I thought that was pretty outrageous for one check in bag. But the pilot was very good and informative as the overall flight was smooth. Thanks again air New Zealand.

Over priced check in bag. Due to it not being according to weight. Ridiculous.

MEL
AKL
Excellent 8.0

Everything else was great

Larding is shambullick from LAX! Needs improving your system . No one to tell you early which line and existing signs for economy and Premium do not stand out .. staff need to be on the ground sooner letting people know and asking them which seats to prevent most people being in the wrong queue

Sat., 26 Jan.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Sat., 23 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 29 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 18 reviews
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.3
Food
7.2
SYD
MEL
Excellent 8.0

Politeness of staff Check in

Using the back stairs Inflight wifi Costs

HBA
SYD
Good 7.2

Leg room was great as we had exit row

Body odour of one of the male cabin crew

SYD
AKL
OK 5.0

When booking nothing was said if you are traveling short hours like 3 or less even you are traveling international you have to pay for every baggage that you have to check in so we were surprised that we have to pay $230 for the 2 package we check in . Last time we have to use this airline

SYD
AKL
Excellent 8.6

We downloaded the VIrgin Australia app in order to get inflight entertainment. It worked very well throughout the flight and is an excellent supstitide for flights that do not have an entertainment systems on the back of the seats. We were very impressed with the application.

SYD
AKL
Excellent 10.0

I was really worried about being on a plane for 14+ hours, but it was great! It was very comfortable with plenty of room. They also had the best airline food I've ever tasted! I will fly virgin Australia again!

Everything was absolutely wonderful. No complains here!

Fri., 18 Jan.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 40m
Thu., 31 Jan.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 14 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 21 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.4
Entertainment
8.6
Food
8.1
MEL
AKL
Excellent 8.0

The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad.

The delay in boarding! It’s hard work when traveling with a toddler.

MEL
AKL
Excellent 9.6

Check-in was efficient and staff were extremely helpful. Flight itself was comfortable, food was actually tasty, and in-flight entertainment was great. Overall an amazing experience compared to US carriers.

Boarding was a bit disorganized.

MEL
AKL
Excellent 10.0

The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s.

None

MEL
AKL
Excellent 9.3

The A380 is a beautiful aircraft. Smooth and quiet. Great movie choices. Crew friendly and mostly efficient. Great value for money!

Confusion with wrong menus being handed out - on 2 flights!

MEL
AKL
Excellent 9.6

Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air.

Fri., 15 Mar.
BNE
Brisbane
AKL
Auckland Intl
3h 15m
Mon., 18 Mar.
AKL
Auckland Intl
BNE
Brisbane
3h 40m
Trip: 4 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 13 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.5
MNL
TPE
OK 5.2

- The check-in counters opened at least 30 minutes late. The agents arrived late, they seemed to be having a good time and didn't feel the need to explain the reason for the delay nor apologize for it. - On my flight to Manila from Los Angeles, I did not check in any luggage. I had a carry-on and a backpack that fit perfectly well into the overhead bins and underneath the front seat. On my flight from Manila to Los Angeles, I was not allowed to take the same set on board because the total weight exceeded 7 kg. This put me in a bind because the heaviest item I had was my small LCD monitor which was in my backpack. I had to put it into the carry-on with wheels which I had to be checked-in. I would have prepared to carry it in my backpack because it is a fragile item. When I was told to sign a document that absolves the carrier of any liability for the checked-in luggage and I refused, the China Airlines Duty Officer in Manila informed me that unless I sign the document, my luggage will not be loaded on the plane. I felt extremely frustrated by the attitude of the Duty Officer who didn't hesitate to threaten me and insisted that the rule was imposed on them by the TSA in the US. Instead of helping me work out a solution to the difficulty I was facing, he simply walked away with a dismissive attitude.

TPE
BNE
Good 7.3

Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful.

Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience.

BNE
AKL
Excellent 10.0

Would recommend it!

TPE
LAX
Excellent 9.0

Since I had no check-in luggage on my way to Manila from Los Angeles, my medicine bag was packed in my carry-on with wheels. When, in Manila, I was forced to check-in that piece of luggage, I forgot to move my medication into my backpack which I carried with me on board. In Taipei, I asked the ground crew to retrieve my medication from my check-in carry-on. The team worked diligently and made sure that my medication was handed to me as I was one boarding the plane with the last few. I was delighted by the level of service and the fact that I was able to take my medication before the flight took off. What a difference in attitude between the Manila and Taipei ground crews. Thank you Taipei ground crew!

BNE
AKL
Excellent 10.0

The service was awesome from booking through to boarding the journey and disembarking.Would recommend to family and friends.

Nothing

Tue., 19 Feb.
OOL
Gold Coast
AKL
Auckland Intl
3h 05m
Mon., 25 Feb.
AKL
Auckland Intl
OOL
Gold Coast
3h 30m
Trip: 7 days
Overall 4.9 OK
Based on 6 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
AKL
OOL
Good 7.0

crew are so helpful

hard seat...no cushion...air temp very cold and no free blanket.

AKL
OOL
Excellent 8.3

Fast boarding ND excellent service

Very limited moving space

JAI
KUL
Excellent 8.0

Took X Air Asia from JAI DPS on flatbed. Excellent!

The only problem was the attitude of the air crew when I asked them to help me put my luggage up. I am short - 150cm, no way I can put my carry on without help. It was not heavy, but their face showing dislike. Can’t they see that I am vertically challenged.

OOL
KUL
Excellent 10.0

Great service

KUL
PUS
Excellent 9.0

Pleasant attitude of crew.

Late...again!

Fri., 21 Sep.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
6h 15m
Wed., 24 Oct.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 34 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 75 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.9
Food
7.6
SYD
AKL
Excellent 9.0

Had problems with check in because of china eastern mishandling our baggage, the Quantas staff got everything sorted for us. Plenty of leg room on the flight and the cabin staff were fantastic, only thing that let it down was the food choice, but, as it was only a 3 hour flight this wasn;t really a problem. Would gladly fly with them again any time.

SYD
AKL
Good 6.0

Boarding from an obscure gate, then being bused quite a long way to the plane was slow and tedious. There were many queues and delays along the way and the plane was late leaving. Food was not great but we we were not offered anything to drink not even water with the meal until we had finished eating. I know crew works hard but that seemed a time management problem. There is no service involved plonking down a tray. Water could be included.

All of the above.

SYD
AKL
Excellent 8.0

I got to my destination safely and on time. Food and service were above average.

SYD
AKL
Good 7.0

Staff service was excellent.

Paid for Qantas but got Latam. Not at all the same quality of flight material. Heat hearing strange clicks that I have never experienced on other flights.

SYD
AKL
Excellent 8.0

I don't remember much about this plane. It was nice to get food service for such a short flight. I believe we had the two seats to ourselves, and they were comfortable.

Tue., 30 Oct.
AVV
Avalon
AKL
Auckland Intl
8h 20m
Wed., 14 Nov.
AKL
Auckland Intl
AVV
Avalon
18h 00m
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Wed., 5 Dec.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Sat., 8 Dec.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 4 days
Overall 4.9 OK
Based on 51 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
MEL
AKL
Mediocre 3.0

Hassled at luggage check in. Had to throw out clothes and shoes to meet weight requirements as they charge $25 a kilogram for extra weight which was not disclosed when we received our confirmation. We were the only ones hassled over being a few kilos over each. Many people hand large luggage carry ons which wouldn't even fit in the luggage testers yet no one said anything to them. 90 percent of the people were easily over the 7KG weight allowance for carry on luggage and were not hassled at all. It was pure discrimination and perhaps it was because I was italian or my wife had blond hair. Who knows. I have been on hundreds of flights in my life and have never been so humiliated in my life. The blonde luggage counter and boarding ticket taker, was insulting and even insisted on seeing our australian visitors permit which is not required according to Australian customs once you have paid for it and are registered. She even tried to force my wife to check her bag even though it fit in their luggage sizing testers. Another tall lady with glasses at the luggage check in area, was also very insulting and discriminated against us. Horrible experience. Both of those people would be fired if I was running the airline. Its a service business and while I understand rules, you have to have some discretion and if your going to enforce them, they must apply to all passengers, not just 2 people out of 150!

MEL
AKL
Mediocre 2.6

Flight was delayed - Then the Jetstar staff were ;late so a flight that was already late was delayed even further. I know you are a discount airline, but the seats are truly awful. I will never fly with you again and will tell friends and family never to either - The small saving made from flying with you is not worth the constat delays and how uncomfortable the whole journey is

MEL
AKL
Mediocre 3.3

I wasn't happy about the boarding part of it. On our tickets we were boarding through gat 18B and was changed to gate three but there was a serious communication breakdown so much that we had to rush to gate 3 the last minute thing after we looked or made enquiries for ourselves

MEL
AKL
Mediocre 2.0

Nothing.

Awful service, took a booking from Melbourne to Aukland and cancelled 5 hours later. Offered no alternative or option but to leave our trip. Completely destroyed our travels which we saved years to accomplish. Avoid these (JETSTAR) like the plague, unless you want an incompetent airline to wreck your traveling. Words really cannot describe our feelings towards our treatment and lack of any empathy from the airline, who took a booking and then cancelled it in record and and said there is no other flights! Thanks for that - never again.

MEL
AKL
Mediocre 3.3

It was $25 per kilo if I didn't pre add it on my ticket. Meals were for sale only, not complementary, same for entertainment. The plane was comfortable enough and the crew were kind. But the company pinched pennies and over charged at every turn. Don't fly with them!

Mon., 28 Jan.
OOL
Gold Coast
AKL
Auckland Intl
3h 05m
Fri., 1 Feb.
AKL
Auckland Intl
OOL
Gold Coast
3h 30m
Trip: 5 days
Overall 4.9 OK
Based on 6 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
JAI
KUL
Excellent 8.0

Took X Air Asia from JAI DPS on flatbed. Excellent!

The only problem was the attitude of the air crew when I asked them to help me put my luggage up. I am short - 150cm, no way I can put my carry on without help. It was not heavy, but their face showing dislike. Can’t they see that I am vertically challenged.

OOL
KUL
Excellent 10.0

Great service

AKL
OOL
Good 7.0

crew are so helpful

hard seat...no cushion...air temp very cold and no free blanket.

KUL
PUS
Excellent 9.0

Pleasant attitude of crew.

Late...again!

OOL
AKL
Good 6.0

On time, comfortable seats, clean airplane.

No entertainment system (even paid), no debit card accepted for on-board food purchases.

Sun., 3 Feb.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Sun., 10 Feb.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 8 days
Overall 4.9 OK
Based on 51 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
MEL
AKL
OK 4.3

Was so cold on the flight and couldn't sleep.

MEL
AKL
Mediocre 3.3

I wasn't happy about the boarding part of it. On our tickets we were boarding through gat 18B and was changed to gate three but there was a serious communication breakdown so much that we had to rush to gate 3 the last minute thing after we looked or made enquiries for ourselves

MEL
AKL
Mediocre 2.0

Nothing.

Awful service, took a booking from Melbourne to Aukland and cancelled 5 hours later. Offered no alternative or option but to leave our trip. Completely destroyed our travels which we saved years to accomplish. Avoid these (JETSTAR) like the plague, unless you want an incompetent airline to wreck your traveling. Words really cannot describe our feelings towards our treatment and lack of any empathy from the airline, who took a booking and then cancelled it in record and and said there is no other flights! Thanks for that - never again.

MEL
AKL
Mediocre 3.3

It was $25 per kilo if I didn't pre add it on my ticket. Meals were for sale only, not complementary, same for entertainment. The plane was comfortable enough and the crew were kind. But the company pinched pennies and over charged at every turn. Don't fly with them!

MEL
AKL
Mediocre 2.6

Flight was delayed - Then the Jetstar staff were ;late so a flight that was already late was delayed even further. I know you are a discount airline, but the seats are truly awful. I will never fly with you again and will tell friends and family never to either - The small saving made from flying with you is not worth the constat delays and how uncomfortable the whole journey is

Wed., 21 Nov.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 04m
Fri., 23 Nov.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Trip: 3 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 90 reviews
Overall
8.6
Boarding
8.6
Comfort
8.4
Crew
8.9
Entertainment
8.5
Food
8.2
SYD
AKL
Mediocre 3.6

Virgin Australia operated by air New Zealand. Couldnt check in online and had to be chat he been.

SYD
AKL
Excellent 8.3

Most of the flight attendants were helpful and friendly

One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs...

SYD
AKL
Good 7.3

Set seats for 2 middle of 4 middle row E & F seatsw

SYD
AKL
Good 7.0

Narrow Ailes make it difficult to board.

SYD
AKL
Excellent 9.3

Air New Zealand is one of the best air experiences we've had. Employees seem to enjoy their jobs and are usually happy. Very service oriented. Ground staff and check in terrific. Why can't USA folks and TSA figure this out? Updates from flight deck were good and pilot seemed to avoid some expected turbulence. Cabin crew friendly, competent, helpful. Food was very good, nice touch with comp wine. Entertainment options were many and good variety. Hope to fly ANZ again someday.

A little weird, to go out of secured concourse and go back through security, again, in Auckland. Safety, I suppose. At least process was fast and efficient and folks were friendly.

Tue., 12 Feb.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Tue., 19 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 8 days
Overall 5.1 OK
Based on 61 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
SYD
AKL
OK 4.6

I loved our crew! Super friendly and willing to assist you in anything that was needed.

The extra baggage fees, my bad, I thought I had paid for it. Luckily I stored most of it in Sydney, since I was only going to be in Auckland for a day. We left 45 minutes late without explanation...that was lame. I don't think I will fly with them again unless I just bring a backpack.

SYD
AKL
OK 5.6

I like the crew. I think they make a very good job.

I didn't like that you have a limit at 7 kg at cabine bag. I came from Europe with a 10 kg cabine bag with WizzAir., then I continued with Saudia. I observed that Jetstar has that limit and I was obligged to take a checked luggage

SYD
AKL
Excellent 10.0

Ease of boarding, friendly flight crew.

SYD
AKL
Mediocre 2.0

NOTHING

RIDICULOUS baggage fees. Because I booked through Kayak I never received a confirmation from the airline. When we went to check In at the airport I was informed I would have to pay $160 PER BAG and $35 PER KILO over 15kg. The agent informed me that I needed to pay baggage fees based on weight at the time I booked. How in the hell am I supposed to know 2 months in advance how much my luggage weighs? The baggage fees were 4 times the price of the ticket! And then they weigh your carry on to try to collect even more fees if the total weight of your carry on exceeds 7kg. No food or water on board and VERY rude head flight attendant. NEVER AGAIN and I will think twice about booking through Kayak given I was never informed of these fees in advance.

SYD
AKL
Mediocre 3.3

No service to customers who did not buy food or drink.

Wed., 14 Nov.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Tue., 20 Nov.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Trip: 7 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 90 reviews
Overall
8.6
Boarding
8.6
Comfort
8.4
Crew
8.9
Entertainment
8.5
Food
8.2
SYD
AKL
Mediocre 3.6

Virgin Australia operated by air New Zealand. Couldnt check in online and had to be chat he been.

SYD
AKL
Excellent 10.0

The service was excellent. The food was wonderful and the cabin very comfortable.

SYD
AKL
Mediocre 2.0

ANZ changed the flight time to 3 hours EARLIER, and they sent NO notification of the change. Missed the flight, and there were no ANZ staff to help, so had to buy a new ticket ( to the tune of $1700.)

SYD
AKL
Good 6.0

Air NZwas a good carrier

Kayak to Virgin Australia to Air NZ - we had a long layover and surprised by 0 bag check in and very expensive charge, When asking for help all told to go to the other : for earlier flight - huge charges - no help : bags - no help and we paid onerous amounts. All bad and with lots of frustration trying to get help.

SYD
AKL
Excellent 8.3

Most of the flight attendants were helpful and friendly

One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs...

Tue., 20 Nov.
OOL
Gold Coast
AKL
Auckland Intl
3h 05m
Sun., 25 Nov.
AKL
Auckland Intl
OOL
Gold Coast
3h 30m
Trip: 6 days
Overall 4.9 OK
Based on 6 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
OOL
KUL
Excellent 10.0

Great service

AKL
OOL
Good 7.0

crew are so helpful

hard seat...no cushion...air temp very cold and no free blanket.

AKL
OOL
Excellent 8.3

Fast boarding ND excellent service

Very limited moving space

MEL
KUL
OK 5.0

Not a lot Very disappointed overall

Setting was promised we had spare set next to us but not so. Flight was not full but we were squashed and so disappointed

OOL
AKL
Good 6.0

On time, comfortable seats, clean airplane.

No entertainment system (even paid), no debit card accepted for on-board food purchases.

Mon., 26 Nov.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Sat., 8 Dec.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 13 days
Overall 4.9 OK
Based on 51 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
MEL
AKL
Mediocre 2.0

I had to pay extra for my luggage, food, and alcohol.

MEL
AKL
Mediocre 2.0

Nothing.

Awful service, took a booking from Melbourne to Aukland and cancelled 5 hours later. Offered no alternative or option but to leave our trip. Completely destroyed our travels which we saved years to accomplish. Avoid these (JETSTAR) like the plague, unless you want an incompetent airline to wreck your traveling. Words really cannot describe our feelings towards our treatment and lack of any empathy from the airline, who took a booking and then cancelled it in record and and said there is no other flights! Thanks for that - never again.

MEL
AKL
OK 4.3

Was so cold on the flight and couldn't sleep.

MEL
AKL
Mediocre 2.0

Head rests on bigger flight Nice flight attendants

Having to pay 100 dollars to pay for baggage I didn't even know I had to pre buy. Just ridiculous! This is not common and should be able to be purchased when you check in like everywhere else. "Read the fine print" is not a right cause to screw people over. Having to pay to watch movies. Free section a complete joke!

MEL
AKL
Mediocre 3.3

It was $25 per kilo if I didn't pre add it on my ticket. Meals were for sale only, not complementary, same for entertainment. The plane was comfortable enough and the crew were kind. But the company pinched pennies and over charged at every turn. Don't fly with them!

Wed., 23 Jan.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 04m
Fri., 8 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Trip: 17 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 90 reviews
Overall
8.6
Boarding
8.6
Comfort
8.4
Crew
8.9
Entertainment
8.5
Food
8.2
SYD
AKL
Good 7.3

Set seats for 2 middle of 4 middle row E & F seatsw

SYD
AKL
Mediocre 2.0

ANZ changed the flight time to 3 hours EARLIER, and they sent NO notification of the change. Missed the flight, and there were no ANZ staff to help, so had to buy a new ticket ( to the tune of $1700.)

SYD
AKL
Excellent 10.0

Wonderful employees

SYD
AKL
Mediocre 2.0

Nothing

SYD
AKL
Excellent 10.0

The service was excellent. The food was wonderful and the cabin very comfortable.

Sun., 9 Dec.
BNE
Brisbane
AKL
Auckland Intl
3h 15m
Wed., 26 Dec.
AKL
Auckland Intl
BNE
Brisbane
3h 40m
Trip: 18 days
Overall 4.3 OK
Based on 12 reviews
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.3
Food
7.2
BNE
AKL
Excellent 9.6

same as first leg

same as first leg

BNE
AKL
OK 4.3

although late leaving we made up a bit of time.

No inflight entertainment, no sweets on descent and the staff were grumpy

MEL
ADL
Excellent 10.0

Seats, entertainment, meals.

Late out of the gate. Missed connecting flight.

WLG
BNE
Excellent 8.6

No in flight entertainment

HBA
SYD
Good 7.2

Leg room was great as we had exit row

Body odour of one of the male cabin crew

Mon., 18 Feb.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Mon., 18 Mar.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 28 days
Overall 5.1 OK
Based on 61 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
SYD
AKL
Excellent 10.0

Ease of boarding, friendly flight crew.

SYD
AKL
Mediocre 2.0

I was rebooked to JQ7001 which is VERY disappointing as it leaves Sydney 6 hours later than JQ199, my original flight. Reason given by Jetstar: JQ199 has been closed. An outright lie as JQ199 departed Sydney as per schedule today. I

SYD
AKL
Good 6.0

Had to pay significant fees for checked bag even though it was an international flight

SYD
AKL
OK 5.6

I like the crew. I think they make a very good job.

I didn't like that you have a limit at 7 kg at cabine bag. I came from Europe with a 10 kg cabine bag with WizzAir., then I continued with Saudia. I observed that Jetstar has that limit and I was obligged to take a checked luggage

SYD
AKL
OK 4.6

I loved our crew! Super friendly and willing to assist you in anything that was needed.

The extra baggage fees, my bad, I thought I had paid for it. Luckily I stored most of it in Sydney, since I was only going to be in Auckland for a day. We left 45 minutes late without explanation...that was lame. I don't think I will fly with them again unless I just bring a backpack.

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