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(Return)
Airports
Origin
Melbourne
$185
only
$185
Sydney
$201
only
$201
Bilinga
$176
only
$176
Destination
Auckland
$176
only
$176
Tue, 20 Feb
OOL
AKL
2h 55m
Wed, 28 Feb
AKL
OOL
3h 30m
Trip: 9 days
Overall 5.7 OK
Based on 6 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
OOL
CNS
Mediocre 2.0

Don't fall for the scam where Kayak doesn't redirect you to the airline site, but rather has you book the flight within the Kayak site. They charge you a $10US surcharge on top of the flight cost. You can just as easily type in the airline site and book (for the same cost) without paying Kayak $10. It's not well disclosed and you can google all the complaints about Travelfuson (Kayak owner) online.

OOL
AKL
OK 4.0

We didn't crash and everything apart from the leg room being smaller was okay.

They have taken two inches off the leg room. I know cause my legs now don't fit sitting straight.

CHC
AKL
Good 6.0

Service personnel were polite and friendly.

Being charged for luggage and bags were damaged. Still waiting for results of claim

CNS
SYD
Mediocre 3.0

Crew is friendly and tries to be helpful as much as possible where airline has not squeeze human decency out of the entire experience.

Another poor experience with what is consistently one of the worst airlines I have ever flown. Nickel and dimed for every possible way they can squeeze money from their passengers. Seats barely accommodates an average sized person and because everyone is crushed together, constant seat kicking/jerking is the norm. Regrettably I have 2mord flights with this airline already booked, after which I look forward to never flying with jetstar again.

OOL
AKL
OK 4.3

Nothing

Crew , baggage price , food

Sat, 24 Feb
MEL
AKL
3h 35m
Sun, 18 Mar
AKL
MEL
4h 10m
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 13 Mar
MEL
AKL
3h 35m
Fri, 16 Mar
AKL
MEL
4h 05m
Trip: 4 days
Overall 5.0 OK
Based on 45 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
MEL
AKL
Mediocre 3.6

it got us there

2.5 hrs late an no idea when we were leaving

MEL
AKL
OK 4.3

Was so cold on the flight and couldn't sleep.

MEL
AKL
Mediocre 3.3

I wasn't happy about the boarding part of it. On our tickets we were boarding through gat 18B and was changed to gate three but there was a serious communication breakdown so much that we had to rush to gate 3 the last minute thing after we looked or made enquiries for ourselves

MEL
AKL
Mediocre 2.0

Nothing

Ground staff attitude, very inconsiderate, we thought that being an international flight , we were entitled to checked baggage so did not include that when we did booking. Found out at the airport that we did not have any checked baggage allowance. Although we explained that this was an error as we were under the impression that checked baggage was always included for international flights they were very in considerate and made us pay $ 320.00. Will inform everyone to avoid Jet Star airlines when they travel.

MEL
AKL
Mediocre 3.3

It was $25 per kilo if I didn't pre add it on my ticket. Meals were for sale only, not complementary, same for entertainment. The plane was comfortable enough and the crew were kind. But the company pinched pennies and over charged at every turn. Don't fly with them!

Wed, 21 Mar
MEL
AKL
3h 35m
Mon, 26 Mar
AKL
MEL
4h 05m
Trip: 6 days
Overall 5.0 OK
Based on 45 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
MEL
AKL
OK 4.3

Was so cold on the flight and couldn't sleep.

MEL
AKL
Mediocre 3.0

Hassled at luggage check in. Had to throw out clothes and shoes to meet weight requirements as they charge $25 a kilogram for extra weight which was not disclosed when we received our confirmation. We were the only ones hassled over being a few kilos over each. Many people hand large luggage carry ons which wouldn't even fit in the luggage testers yet no one said anything to them. 90 percent of the people were easily over the 7KG weight allowance for carry on luggage and were not hassled at all. It was pure discrimination and perhaps it was because I was italian or my wife had blond hair. Who knows. I have been on hundreds of flights in my life and have never been so humiliated in my life. The blonde luggage counter and boarding ticket taker, was insulting and even insisted on seeing our australian visitors permit which is not required according to Australian customs once you have paid for it and are registered. She even tried to force my wife to check her bag even though it fit in their luggage sizing testers. Another tall lady with glasses at the luggage check in area, was also very insulting and discriminated against us. Horrible experience. Both of those people would be fired if I was running the airline. Its a service business and while I understand rules, you have to have some discretion and if your going to enforce them, they must apply to all passengers, not just 2 people out of 150!

MEL
AKL
Excellent 10.0

Great people , completely happy with my trip ' ! Thanks jets star

MEL
AKL
Mediocre 3.3

I wasn't happy about the boarding part of it. On our tickets we were boarding through gat 18B and was changed to gate three but there was a serious communication breakdown so much that we had to rush to gate 3 the last minute thing after we looked or made enquiries for ourselves

MEL
AKL
Mediocre 3.6

it got us there

2.5 hrs late an no idea when we were leaving

Sat, 24 Feb
MEL
AKL
3h 35m
Tue, 20 Mar
AKL
MEL
4h 05m
Trip: 24 days
Overall 5.0 OK
Based on 45 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
MEL
AKL
Mediocre 3.6

it got us there

2.5 hrs late an no idea when we were leaving

MEL
AKL
Mediocre 3.3

I wasn't happy about the boarding part of it. On our tickets we were boarding through gat 18B and was changed to gate three but there was a serious communication breakdown so much that we had to rush to gate 3 the last minute thing after we looked or made enquiries for ourselves

MEL
AKL
OK 4.3

Was so cold on the flight and couldn't sleep.

MEL
AKL
Mediocre 2.6

Flight was delayed - Then the Jetstar staff were ;late so a flight that was already late was delayed even further. I know you are a discount airline, but the seats are truly awful. I will never fly with you again and will tell friends and family never to either - The small saving made from flying with you is not worth the constat delays and how uncomfortable the whole journey is

MEL
AKL
Excellent 10.0

Great people , completely happy with my trip ' ! Thanks jets star

Tue, 6 Mar
MEL
AKL
3h 35m
Tue, 20 Mar
AKL
MEL
4h 05m
Trip: 14 days
Overall 5.0 OK
Based on 45 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
MEL
AKL
OK 4.3

Please notify kayak customers at time of purchase the need to prepurchase the food. The flight ran out of non prepurchased food. Also, allow the kayak customer to purchase in flight entertainment at time of checkout if cheaper as it was for jetstar

MEL
AKL
OK 4.3

Was so cold on the flight and couldn't sleep.

MEL
AKL
Mediocre 3.6

it got us there

2.5 hrs late an no idea when we were leaving

MEL
AKL
Mediocre 3.3

Initially I liked the price and time of the flight, but the amount you have to pay for luggage negated the first thing, so all I was left with was convenient timing. The plane crew was nice, though as there was no beverage or food service unless you paid for it (they will give you tap water for free), there wasn't much for them to do.

They weigh your carry-on bag and have a ridiculous 7kg (combined personal and carry-on) limit. Then they blast you with a $25 per kg overage, so if you have the misfortune of being 5kg over (as I was) you get the pleasure of a $125 fee (which I just saw my card was charged $250 - I need to contest that). The seats are so thin you feel the tray of the seat behind you pressing into your back the whole flight, and they recline maybe a whole 2 inches. There is no entertainment, no beverage or snack service and the plane sounds and feels like a cheap car with terribly loud noise and no shocks. As I said in the title, I'd recommend quantas or new Zealand air and spend slightly more (or maybe less after the baggage overage fees) for a better all around experience.

MEL
AKL
Excellent 10.0

Great people , completely happy with my trip ' ! Thanks jets star

Wed, 7 Feb
MEL
AKL
3h 35m
Tue, 6 Mar
AKL
MEL
4h 05m
Trip: 28 days
Overall 5.0 OK
Based on 45 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
MEL
AKL
Excellent 10.0

Great people , completely happy with my trip ' ! Thanks jets star

MEL
AKL
Mediocre 2.0

Nothing.

Awful service, took a booking from Melbourne to Aukland and cancelled 5 hours later. Offered no alternative or option but to leave our trip. Completely destroyed our travels which we saved years to accomplish. Avoid these (JETSTAR) like the plague, unless you want an incompetent airline to wreck your traveling. Words really cannot describe our feelings towards our treatment and lack of any empathy from the airline, who took a booking and then cancelled it in record and and said there is no other flights! Thanks for that - never again.

MEL
AKL
Mediocre 2.6

Flight was delayed - Then the Jetstar staff were ;late so a flight that was already late was delayed even further. I know you are a discount airline, but the seats are truly awful. I will never fly with you again and will tell friends and family never to either - The small saving made from flying with you is not worth the constat delays and how uncomfortable the whole journey is

MEL
AKL
OK 4.3

Was so cold on the flight and couldn't sleep.

MEL
AKL
OK 4.3

Please notify kayak customers at time of purchase the need to prepurchase the food. The flight ran out of non prepurchased food. Also, allow the kayak customer to purchase in flight entertainment at time of checkout if cheaper as it was for jetstar

Wed, 21 Feb
OOL
AKL
2h 55m
Mon, 26 Feb
AKL
OOL
3h 30m
Trip: 6 days
Overall 5.7 OK
Based on 6 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
OOL
AKL
OK 4.0

We didn't crash and everything apart from the leg room being smaller was okay.

They have taken two inches off the leg room. I know cause my legs now don't fit sitting straight.

SYD
AKL
Excellent 10.0

Everything

Auckland free Wifi 45 min, wha ???

OOL
AKL
Excellent 8.0

They left on time.

The Jetstar checkin staff. They are not very friendly. I was a few kilos overweight and I had nothing but grief from them - as well as my purse put on the scales - which added to the weight. I have never had my purse put on the scales before. I ended up having to pay $160.00 Australian for a few kilos. My fare did not even cost that much. As far as I am concerned Jetstar need a watchdog to take this up on travellers behalf. How can a few filos cost that much - when you can book your luggage through for $25.00.

AKL
MEL
Excellent 10.0

Seat in the front

First and early used Auto kiosks check in Auckland Domestic Airport, the Jetstar computer get me a last seats on the flight!?

HNL
SYD
Mediocre 3.3

Getting to destination

Didn't get the food i ordered. Not even close. Entertainment choices very low. No value for extra cost. Staff would not deal with passengers congregating in aisle for majority of journey.

Sat, 27 Jan
MEL
AKL
3h 35m
Mon, 5 Feb
AKL
MEL
4h 05m
Trip: 10 days
Overall 5.0 OK
Based on 45 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
MEL
AKL
Mediocre 3.0

Hassled at luggage check in. Had to throw out clothes and shoes to meet weight requirements as they charge $25 a kilogram for extra weight which was not disclosed when we received our confirmation. We were the only ones hassled over being a few kilos over each. Many people hand large luggage carry ons which wouldn't even fit in the luggage testers yet no one said anything to them. 90 percent of the people were easily over the 7KG weight allowance for carry on luggage and were not hassled at all. It was pure discrimination and perhaps it was because I was italian or my wife had blond hair. Who knows. I have been on hundreds of flights in my life and have never been so humiliated in my life. The blonde luggage counter and boarding ticket taker, was insulting and even insisted on seeing our australian visitors permit which is not required according to Australian customs once you have paid for it and are registered. She even tried to force my wife to check her bag even though it fit in their luggage sizing testers. Another tall lady with glasses at the luggage check in area, was also very insulting and discriminated against us. Horrible experience. Both of those people would be fired if I was running the airline. Its a service business and while I understand rules, you have to have some discretion and if your going to enforce them, they must apply to all passengers, not just 2 people out of 150!

MEL
AKL
Mediocre 3.3

Initially I liked the price and time of the flight, but the amount you have to pay for luggage negated the first thing, so all I was left with was convenient timing. The plane crew was nice, though as there was no beverage or food service unless you paid for it (they will give you tap water for free), there wasn't much for them to do.

They weigh your carry-on bag and have a ridiculous 7kg (combined personal and carry-on) limit. Then they blast you with a $25 per kg overage, so if you have the misfortune of being 5kg over (as I was) you get the pleasure of a $125 fee (which I just saw my card was charged $250 - I need to contest that). The seats are so thin you feel the tray of the seat behind you pressing into your back the whole flight, and they recline maybe a whole 2 inches. There is no entertainment, no beverage or snack service and the plane sounds and feels like a cheap car with terribly loud noise and no shocks. As I said in the title, I'd recommend quantas or new Zealand air and spend slightly more (or maybe less after the baggage overage fees) for a better all around experience.

MEL
AKL
Mediocre 3.3

It was $25 per kilo if I didn't pre add it on my ticket. Meals were for sale only, not complementary, same for entertainment. The plane was comfortable enough and the crew were kind. But the company pinched pennies and over charged at every turn. Don't fly with them!

MEL
AKL
OK 4.3

Was so cold on the flight and couldn't sleep.

MEL
AKL
Mediocre 2.0

I had to pay extra for my luggage, food, and alcohol.

Sat, 26 May
SYD
AKL
3h 05m
Mon, 4 Jun
AKL
SYD
3h 40m
Trip: 10 days
Overall 4.9 OK
Based on 51 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
SYD
AKL
Mediocre 2.0

I am still in denpasar

SYD
AKL
Mediocre 2.0

Horrific! My sister, mother and I paid 1000 Australian dollars for baggage. An outrageous amount because I apparently didn't specify that we would be checking our 3.bags. The crew was very nice but the plane was dirty and they gave you absolutely nothing. Awful.

SYD
AKL
OK 4.6

I loved our crew! Super friendly and willing to assist you in anything that was needed.

The extra baggage fees, my bad, I thought I had paid for it. Luckily I stored most of it in Sydney, since I was only going to be in Auckland for a day. We left 45 minutes late without explanation...that was lame. I don't think I will fly with them again unless I just bring a backpack.

SYD
AKL
Good 6.0

It cost $120 per person for extra checked luggage. This was an unknown cost. Disappointed with this factor.

SYD
AKL
Mediocre 2.3

Nothing

This is a budget Airlines. I had to call to assign seat and pay for seat. The phone representative was horrible. Also, at the airport they told us to check in baby stroller which we did and they gave us a tag for stroller. The stroller never arrived in Auckland. We had to buy a new stroller. The food we paid for in advance was not cheap at all but they gave us egg sandwich.

Wed, 21 Feb
SYD
AKL
3h 10m
Mon, 26 Feb
AKL
SYD
3h 40m
Trip: 6 days
Overall 4.9 OK
Based on 51 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
SYD
AKL
Mediocre 2.0

Horrific! My sister, mother and I paid 1000 Australian dollars for baggage. An outrageous amount because I apparently didn't specify that we would be checking our 3.bags. The crew was very nice but the plane was dirty and they gave you absolutely nothing. Awful.

SYD
AKL
Mediocre 2.0

I was rebooked to JQ7001 which is VERY disappointing as it leaves Sydney 6 hours later than JQ199, my original flight. Reason given by Jetstar: JQ199 has been closed. An outright lie as JQ199 departed Sydney as per schedule today. I

SYD
AKL
OK 4.6

Same

SYD
AKL
Mediocre 2.0

we were not offered in advance to buy luggage and where then told it would cost us $25 per kg, when we had 5 people and over 100 kg on us, at $2500, that would have been double what we paid for the flight for a paltry 20 kg per person, which is highway robbery. we declined the flight and booked again on qantas. stay away from this crooked airline.

SYD
AKL
OK 4.0

One must take extreme care to anticipate and include adequate baggage weight at booking or suffer significant (painful) cost penalties.

Tue, 13 Feb
OOL
AKL
2h 55m
Sat, 24 Feb
AKL
OOL
3h 30m
Trip: 12 days
Overall 5.7 OK
Based on 6 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
HNL
SYD
Excellent 10.0

The lady at check in counter was efficient and friendly. Has free movies in-flight.

LiMited hot food items

HNL
SYD
Mediocre 3.3

Getting to destination

Didn't get the food i ordered. Not even close. Entertainment choices very low. No value for extra cost. Staff would not deal with passengers congregating in aisle for majority of journey.

OOL
AKL
OK 4.3

Nothing

Crew , baggage price , food

CHC
AKL
Good 6.0

Service personnel were polite and friendly.

Being charged for luggage and bags were damaged. Still waiting for results of claim

HNL
MEL
Excellent 8.3

The 787 Dreamliner was comfortable and the window tinting technology is super cool.

The bag fee is expensive. You have to pay for everything. Any type of food or drink. You even have to pay for the entertainment. It’s a budget airline. You get what you pay for.

Wed, 14 Feb
OOL
AKL
2h 55m
Sat, 24 Feb
AKL
OOL
3h 30m
Trip: 11 days
Overall 5.7 OK
Based on 6 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
HNL
MEL
Excellent 8.3

The 787 Dreamliner was comfortable and the window tinting technology is super cool.

The bag fee is expensive. You have to pay for everything. Any type of food or drink. You even have to pay for the entertainment. It’s a budget airline. You get what you pay for.

OOL
AKL
OK 4.3

Nothing

Crew , baggage price , food

CNS
SYD
Mediocre 3.0

Crew is friendly and tries to be helpful as much as possible where airline has not squeeze human decency out of the entire experience.

Another poor experience with what is consistently one of the worst airlines I have ever flown. Nickel and dimed for every possible way they can squeeze money from their passengers. Seats barely accommodates an average sized person and because everyone is crushed together, constant seat kicking/jerking is the norm. Regrettably I have 2mord flights with this airline already booked, after which I look forward to never flying with jetstar again.

HNL
SYD
Mediocre 3.3

Getting to destination

Didn't get the food i ordered. Not even close. Entertainment choices very low. No value for extra cost. Staff would not deal with passengers congregating in aisle for majority of journey.

OOL
AKL
OK 4.0

We didn't crash and everything apart from the leg room being smaller was okay.

They have taken two inches off the leg room. I know cause my legs now don't fit sitting straight.

Thu, 15 Feb
OOL
AKL
2h 55m
Sat, 24 Feb
AKL
OOL
3h 30m
Trip: 10 days
Overall 5.7 OK
Based on 6 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
CHC
AKL
Good 6.0

Service personnel were polite and friendly.

Being charged for luggage and bags were damaged. Still waiting for results of claim

HNL
MEL
Excellent 8.3

The 787 Dreamliner was comfortable and the window tinting technology is super cool.

The bag fee is expensive. You have to pay for everything. Any type of food or drink. You even have to pay for the entertainment. It’s a budget airline. You get what you pay for.

HNL
SYD
Excellent 10.0

The lady at check in counter was efficient and friendly. Has free movies in-flight.

LiMited hot food items

OOL
CNS
Mediocre 2.0

Don't fall for the scam where Kayak doesn't redirect you to the airline site, but rather has you book the flight within the Kayak site. They charge you a $10US surcharge on top of the flight cost. You can just as easily type in the airline site and book (for the same cost) without paying Kayak $10. It's not well disclosed and you can google all the complaints about Travelfuson (Kayak owner) online.

OOL
AKL
OK 4.3

Nothing

Crew , baggage price , food

Sat, 17 Feb
OOL
AKL
2h 55m
Sat, 24 Feb
AKL
OOL
3h 30m
Trip: 8 days
Overall 5.7 OK
Based on 6 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
OOL
CNS
Mediocre 2.0

Don't fall for the scam where Kayak doesn't redirect you to the airline site, but rather has you book the flight within the Kayak site. They charge you a $10US surcharge on top of the flight cost. You can just as easily type in the airline site and book (for the same cost) without paying Kayak $10. It's not well disclosed and you can google all the complaints about Travelfuson (Kayak owner) online.

OOL
AKL
OK 4.0

We didn't crash and everything apart from the leg room being smaller was okay.

They have taken two inches off the leg room. I know cause my legs now don't fit sitting straight.

SYD
AKL
Excellent 10.0

Everything

Auckland free Wifi 45 min, wha ???

HNL
MEL
Excellent 8.3

The 787 Dreamliner was comfortable and the window tinting technology is super cool.

The bag fee is expensive. You have to pay for everything. Any type of food or drink. You even have to pay for the entertainment. It’s a budget airline. You get what you pay for.

OOL
AKL
Excellent 8.0

They left on time.

The Jetstar checkin staff. They are not very friendly. I was a few kilos overweight and I had nothing but grief from them - as well as my purse put on the scales - which added to the weight. I have never had my purse put on the scales before. I ended up having to pay $160.00 Australian for a few kilos. My fare did not even cost that much. As far as I am concerned Jetstar need a watchdog to take this up on travellers behalf. How can a few filos cost that much - when you can book your luggage through for $25.00.

Mon, 19 Feb
OOL
AKL
2h 55m
Wed, 28 Feb
AKL
OOL
3h 30m
Trip: 10 days
Overall 5.7 OK
Based on 6 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
OOL
AKL
Excellent 8.0

They left on time.

The Jetstar checkin staff. They are not very friendly. I was a few kilos overweight and I had nothing but grief from them - as well as my purse put on the scales - which added to the weight. I have never had my purse put on the scales before. I ended up having to pay $160.00 Australian for a few kilos. My fare did not even cost that much. As far as I am concerned Jetstar need a watchdog to take this up on travellers behalf. How can a few filos cost that much - when you can book your luggage through for $25.00.

HNL
SYD
Mediocre 3.3

Getting to destination

Didn't get the food i ordered. Not even close. Entertainment choices very low. No value for extra cost. Staff would not deal with passengers congregating in aisle for majority of journey.

HNL
SYD
Excellent 10.0

The lady at check in counter was efficient and friendly. Has free movies in-flight.

LiMited hot food items

AKL
MEL
Excellent 10.0

Seat in the front

First and early used Auto kiosks check in Auckland Domestic Airport, the Jetstar computer get me a last seats on the flight!?

HNL
MEL
Excellent 8.3

The 787 Dreamliner was comfortable and the window tinting technology is super cool.

The bag fee is expensive. You have to pay for everything. Any type of food or drink. You even have to pay for the entertainment. It’s a budget airline. You get what you pay for.

Wed, 21 Feb
OOL
AKL
2h 55m
Wed, 28 Feb
AKL
OOL
3h 30m
Trip: 8 days
Overall 5.7 OK
Based on 6 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
OOL
CNS
Mediocre 2.0

Don't fall for the scam where Kayak doesn't redirect you to the airline site, but rather has you book the flight within the Kayak site. They charge you a $10US surcharge on top of the flight cost. You can just as easily type in the airline site and book (for the same cost) without paying Kayak $10. It's not well disclosed and you can google all the complaints about Travelfuson (Kayak owner) online.

SYD
AKL
Excellent 10.0

Everything

Auckland free Wifi 45 min, wha ???

OOL
AKL
Excellent 8.0

They left on time.

The Jetstar checkin staff. They are not very friendly. I was a few kilos overweight and I had nothing but grief from them - as well as my purse put on the scales - which added to the weight. I have never had my purse put on the scales before. I ended up having to pay $160.00 Australian for a few kilos. My fare did not even cost that much. As far as I am concerned Jetstar need a watchdog to take this up on travellers behalf. How can a few filos cost that much - when you can book your luggage through for $25.00.

HNL
SYD
Excellent 10.0

The lady at check in counter was efficient and friendly. Has free movies in-flight.

LiMited hot food items

CNS
SYD
Mediocre 3.0

Crew is friendly and tries to be helpful as much as possible where airline has not squeeze human decency out of the entire experience.

Another poor experience with what is consistently one of the worst airlines I have ever flown. Nickel and dimed for every possible way they can squeeze money from their passengers. Seats barely accommodates an average sized person and because everyone is crushed together, constant seat kicking/jerking is the norm. Regrettably I have 2mord flights with this airline already booked, after which I look forward to never flying with jetstar again.

Thu, 22 Feb
OOL
AKL
2h 55m
Wed, 28 Feb
AKL
OOL
3h 30m
Trip: 7 days
Overall 5.7 OK
Based on 6 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
CNS
SYD
Mediocre 3.0

Crew is friendly and tries to be helpful as much as possible where airline has not squeeze human decency out of the entire experience.

Another poor experience with what is consistently one of the worst airlines I have ever flown. Nickel and dimed for every possible way they can squeeze money from their passengers. Seats barely accommodates an average sized person and because everyone is crushed together, constant seat kicking/jerking is the norm. Regrettably I have 2mord flights with this airline already booked, after which I look forward to never flying with jetstar again.

SYD
AKL
Excellent 10.0

Everything

Auckland free Wifi 45 min, wha ???

HNL
SYD
Excellent 10.0

The lady at check in counter was efficient and friendly. Has free movies in-flight.

LiMited hot food items

OOL
AKL
OK 4.0

We didn't crash and everything apart from the leg room being smaller was okay.

They have taken two inches off the leg room. I know cause my legs now don't fit sitting straight.

HNL
SYD
Mediocre 3.3

Getting to destination

Didn't get the food i ordered. Not even close. Entertainment choices very low. No value for extra cost. Staff would not deal with passengers congregating in aisle for majority of journey.

Sat, 24 Feb
OOL
AKL
2h 55m
Wed, 28 Feb
AKL
OOL
3h 30m
Trip: 5 days
Overall 5.7 OK
Based on 6 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
HNL
MEL
Excellent 8.3

The 787 Dreamliner was comfortable and the window tinting technology is super cool.

The bag fee is expensive. You have to pay for everything. Any type of food or drink. You even have to pay for the entertainment. It’s a budget airline. You get what you pay for.

AKL
MEL
Excellent 10.0

Seat in the front

First and early used Auto kiosks check in Auckland Domestic Airport, the Jetstar computer get me a last seats on the flight!?

HNL
SYD
Excellent 10.0

The lady at check in counter was efficient and friendly. Has free movies in-flight.

LiMited hot food items

OOL
AKL
Excellent 8.0

They left on time.

The Jetstar checkin staff. They are not very friendly. I was a few kilos overweight and I had nothing but grief from them - as well as my purse put on the scales - which added to the weight. I have never had my purse put on the scales before. I ended up having to pay $160.00 Australian for a few kilos. My fare did not even cost that much. As far as I am concerned Jetstar need a watchdog to take this up on travellers behalf. How can a few filos cost that much - when you can book your luggage through for $25.00.

OOL
AKL
OK 4.3

Nothing

Crew , baggage price , food

Tue, 6 Feb
OOL
AKL
2h 55m
Fri, 23 Feb
AKL
OOL
3h 30m
Trip: 18 days
Overall 5.7 OK
Based on 6 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
OOL
AKL
Excellent 8.0

They left on time.

The Jetstar checkin staff. They are not very friendly. I was a few kilos overweight and I had nothing but grief from them - as well as my purse put on the scales - which added to the weight. I have never had my purse put on the scales before. I ended up having to pay $160.00 Australian for a few kilos. My fare did not even cost that much. As far as I am concerned Jetstar need a watchdog to take this up on travellers behalf. How can a few filos cost that much - when you can book your luggage through for $25.00.

CNS
SYD
Mediocre 3.0

Crew is friendly and tries to be helpful as much as possible where airline has not squeeze human decency out of the entire experience.

Another poor experience with what is consistently one of the worst airlines I have ever flown. Nickel and dimed for every possible way they can squeeze money from their passengers. Seats barely accommodates an average sized person and because everyone is crushed together, constant seat kicking/jerking is the norm. Regrettably I have 2mord flights with this airline already booked, after which I look forward to never flying with jetstar again.

HNL
SYD
Excellent 10.0

The lady at check in counter was efficient and friendly. Has free movies in-flight.

LiMited hot food items

CHC
AKL
Good 6.0

Service personnel were polite and friendly.

Being charged for luggage and bags were damaged. Still waiting for results of claim

OOL
AKL
OK 4.3

Nothing

Crew , baggage price , food

*
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