Flights to Auckland

Pros: Onboard wifi

Pros: The food was amazing. The entertainment selection was borderline ridiculous—nearly too many choices!

Cons: The plane was too hot during boarding and again right before landing. It was really hot in Dubai so I understand why it was hot initially, but unsure why it became warm before landing.

Cons: Two teenage passengers were in front of us, extremely disruptive and loud the entire flight and no one from the crew addressed it or asked them to keep the noise down. Also, we were forced to check our carry on bags bc they weighed at check in- though we had already checked in online, more than 7kg!

Cons: No it was good

Cons: Average service, too bad they are partnered/owned by Qantas

Pros: We didn't crash and everything apart from the leg room being smaller was okay.

Cons: They have taken two inches off the leg room. I know cause my legs now don't fit sitting straight.

Pros: The crew was really nice.

Cons: All snacks & drinks cost extra on Jetstar.

Cons: Check and bag drop. Four people stood at the desks waiting til The exact min two hours before to drop bags. Time came they ignored everyone and they finally started. They were not that kind. They could take some lessons from NZ air.

Cons: The flight is long

Cons: cost of going over baggage weight was extremely high

Pros: Short flight. Good crew

Cons: Flight delayed twice. Later Jetstar scheduled flights to the same location left before ours. Luggage damaged beyond repair or use. Wheels broken off, sides smashed. Now have to purchase new and file "proof" paperwork, pictures, etc. Will never fly Jetstar again. The cheaper flight is not worth it.

Pros: Crew were polite

Cons: Smelled like piss

Pros: Good crew

Cons: Cheaper add booked luggage costs.

Pros: Seat was uncomfortable, crew was lovely

Cons: Tired seats should be updated.

Cons: The seat leg room is getting smaller and smaller. You can't put your seat back- you'll crush the person behind! And I'm short!!

Cons: Hassled at luggage check in. Had to throw out clothes and shoes to meet weight requirements as they charge $25 a kilogram for extra weight which was not disclosed when we received our confirmation. We were the only ones hassled over being a few kilos over each. Many people hand large luggage carry ons which wouldn't even fit in the luggage testers yet no one said anything to them. 90 percent of the people were easily over the 7KG weight allowance for carry on luggage and were not hassled at all. It was pure discrimination and perhaps it was because I was italian or my wife had blond hair. Who knows. I have been on hundreds of flights in my life and have never been so humiliated in my life. The blonde luggage counter and boarding ticket taker, was insulting and even insisted on seeing our australian visitors permit which is not required according to Australian customs once you have paid for it and are registered. She even tried to force my wife to check her bag even though it fit in their luggage sizing testers. Another tall lady with glasses at the luggage check in area, was also very insulting and discriminated against us. Horrible experience. Both of those people would be fired if I was running the airline. Its a service business and while I understand rules, you have to have some discretion and if your going to enforce them, they must apply to all passengers, not just 2 people out of 150!

Pros: Generally Excellent.

Cons: After years of traveling with a Personal Assitive device (many times on ANZ), the pilot refused to carry the device. It is still stuck in Sydney, although they say they will deliver to our home.

Pros: Their plane

Cons: Food

Pros: Crew were always friendly and just looks happy to do their job. Seat were comfortable enough for what I paid for

Cons: Breakfast

Pros: Staff was friendly

Cons: Very tight small space, food not great quality. Also a lot of plastic used, hope there is a recycling program in place or strives to reduce the waste for the food.

Cons: I wish the land staff can be not so discriminative and please stop personal threaten against customers. Their bag drop leader Racheal is the most horrible person I have ever met in my life. Because of this horrified experience, I would never take Jetstar again.

Pros: All were very good.

Pros: check in was smooth and effortless, did the online checkin and luggage drop off at the counter

Cons: service was hit and miss, one fa asked us to wait to pick up the finished food while she was not doing anything, while the other fa was very thoughtful and asked us if we would want to have the rubbing collected. a bumpy landing experience, maybe it was controlled by a rookie first officer rather than the captain from the decending part. 2 passengers were ill and required assistance after landing.

Cons: They cancelled our flight with no warning, we had to scramble to find an alternative connection to our international flight. The voucher they gave to compensate was more of an insult than anything. They also have ridiculously low maximum weight limits for carry on and then charged absurd rates for checked luggage.

Pros: The crew was fine. the seats were not so comfortable in the economy.

Cons: More comfortable seats.

Pros: The plane the staff

Cons: I couldn’t get the seat to recline.

Pros: Comfortable lots of entertainment options clean flight attendants were kind

Cons: no vegetarian options in the main meals

Cons: cost of going over baggage weight was extremely high

Pros: The touch down landing was PERFECTLY smooth!! Thank you Captain!

Pros: I got the bulkhead seat, so legroom was superb. The inflight dinner was also good (vegetarian gnocchi).

Cons: They cancelled our flight with no warning, we had to scramble to find an alternative connection to our international flight. The voucher they gave to compensate was more of an insult than anything. They also have ridiculously low maximum weight limits for carry on and then charged absurd rates for checked luggage.

Pros: Crew great. Very grateful for the cuppa

Cons: Headrest low for a tall person. Shoulders sort of rested on it. Notconfy

Cons: Plane arrived late Seats I reserved were not honored Asked to move before takeoff and was told no and then someone else just took the seat

Pros: Large comfortable plane, good entertainment selection.

Cons: Boarding was a bit chaotic and we arrived to our destination late.

Pros: Nothing really

Cons: Seat pitch was possibly the worst I have ever experienced. The plane was very old and totally cramped inside.

Cons: They didn’t leave my food. They took it away.

Cons: Unfortunately the flight could not be shorter. Otherwise a perfect flight, and well worth the price.

Cons: More leg room and space between seats is needed.

Cons: That the flight was delayed and we are already getting there late to begin with.

Cons: The boarding process @ Aukland Airport is a mess. We had to use the machines and some were not working properly and not enough staff to help customers. It was crowded and I had to fight my way to find a machine.

Pros: The crew was great but the seats were not.

Cons: Roomier seats and meals should be served a little bit closer in between

Pros: The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight.

Pros: New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft).

Cons: Delayed by two hours. Completely disorganized boarding process. Staff were not service oriented. Would not recommend China airlines to anyone

Cons: This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks

Pros: It was a pretty comfortable flight.

Cons: One thing I would say is if the Earp plugs could be slightly better quality it would improve the experience.

Cons: The food could have been more tasty and warm.

Pros: check in was smooth and effortless, did the online checkin and luggage drop off at the counter

Cons: service was hit and miss, one fa asked us to wait to pick up the finished food while she was not doing anything, while the other fa was very thoughtful and asked us if we would want to have the rubbing collected. a bumpy landing experience, maybe it was controlled by a rookie first officer rather than the captain from the decending part. 2 passengers were ill and required assistance after landing.

Cons: Check and bag drop. Four people stood at the desks waiting til The exact min two hours before to drop bags. Time came they ignored everyone and they finally started. They were not that kind. They could take some lessons from NZ air.

Cons: Didn't go now leaving 2 days later

Cons: It cost $120 per person for extra checked luggage. This was an unknown cost. Disappointed with this factor.

Pros: The crew was SO polite, hospitable, professional the helpful. They were so kind when someone (us!) had a screaming four year old we were trying to calm down. They offered her a hot chocolate.... so kind and helped immensely. We were very impressed and will look to fly internationally with Virgin AU.

Cons: Airline food is always a bit rough. This was definitely on the 'better' side, but we were travelling with three small children, (ages 4, 5, and 7) and they didn't like any of the options. Luckily we had snack food for them to get through the flight.

Pros: Loved the amount of leg room and food choices.

Cons: Maybe more offers for drinks throughout the flight. Check in of the bags was automated in some areas but there didn’t appear to be sufficient staff to assist. That and as travellers we tend to move slower that a Virgin worker would so I couldn’t put all my bags on board. More assistance at checkin

Pros: Comfort

Cons: No entrtainment available

Pros: everything from the boarding and check-in process

Cons: Seats too close together

Pros: Generally Excellent.

Cons: After years of traveling with a Personal Assitive device (many times on ANZ), the pilot refused to carry the device. It is still stuck in Sydney, although they say they will deliver to our home.

Cons: There was only approximately 13 inches for the aisle between seat sections. It was mostly women with big wide hips who kept me awake most of the 12 hour and 34 minute flight, as they brushed my shoulder disturbing my ability to rest.

Pros: Happy helpful crew

Cons: Slow to board and no gate on arrival. Had to be bused to terminal and waited ten minutes for the bus to arrive.

Cons: I selected two bags on kayak but when I checked in at Air New Zealand they said I just had tickets. Was forced to pay the full price for the baggage.