Prices are in Australian Dollars.

Flights to Auckland Intl (AKL)

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Information for flights to Auckland Intl from Australia

Flights arrive in Auckland Intl
Flights depart from Australia
Flight price $256
Airlines Jetstar, Air New Zealand, AirAsia X, Virgin Australia, Emirates, China Airlines, Qantas Airways

Top tips for finding cheap flights to Auckland Intl

Looking for cheap airfare to Auckland Intl? 25% of our users found return tickets to Auckland Intl for the following prices or less: From Sydney Kingsford Smith $338, from Melbourne & other airports $338, from Brisbane $351
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be January, February and December. The cheapest month to fly to Auckland Intl is August.
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FAQs - Booking Auckland Intl flights

How long is the flight to Auckland Intl?

Flights from Melbourne 3h 51m
Flights from Coolangatta 3h 15m
Flights from Brisbane 3h 26m
Flights from Sydney 3h 24m
Flights from Adelaide 4h 22m

What is the cheapest flight to Auckland Intl?

The cheapest airline ticket to Auckland Intl from Australia in the last 72 hours was $256 return on the route Melbourne to Auckland Intl. The most popular route is Melbourne to Auckland Intl and the cheapest ticket found on this route in the last 72 hours was $628 return.

Which airlines fly to Auckland Intl?

In general from Australia, Singapore Airlines, Etihad Airways and Air China fly the most to Auckland Intl. The most popular route is from Melbourne, and Etihad Airways, Qantas Airways & China Eastern fly this route the most.

How far is Auckland Intl airport from central Auckland?

Auckland Intl Airport is 15 kilometres from the centre of Auckland. View on map.

Book Cheap Flights to Auckland Intl

(Return)
Airports
Origin
Cairns
$646
only
$646
Brisbane
$373
only
$373
Coolangatta
$286
only
$286
Melbourne
$256
only
$256
Sydney
$260
only
$260
Destination
Auckland
$256
only
$256
Fri., 1 Feb.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Fri., 8 Feb.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 8 days
Overall 4.9 OK
Based on 51 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
MEL
AKL
Mediocre 3.6

Pros: it got us there

Cons: 2.5 hrs late an no idea when we were leaving

MEL
AKL
Mediocre 2.0

Pros: Nothing.

Cons: Awful service, took a booking from Melbourne to Aukland and cancelled 5 hours later. Offered no alternative or option but to leave our trip. Completely destroyed our travels which we saved years to accomplish. Avoid these (JETSTAR) like the plague, unless you want an incompetent airline to wreck your traveling. Words really cannot describe our feelings towards our treatment and lack of any empathy from the airline, who took a booking and then cancelled it in record and and said there is no other flights! Thanks for that - never again.

MEL
AKL
OK 4.3

Pros: Please notify kayak customers at time of purchase the need to prepurchase the food. The flight ran out of non prepurchased food. Also, allow the kayak customer to purchase in flight entertainment at time of checkout if cheaper as it was for jetstar

MEL
AKL
OK 4.3

Cons: Was so cold on the flight and couldn't sleep.

MEL
AKL
OK 5.3

Pros: The lady at the check-in counter was very helpful!

Cons: The seat were pretty uncomfortable for a almost 4 hour flight. It felt like we were squeezed into a tuna can. Also was surprised there was not a movie playing or wifi available to pass the time on a long flight.

Mon., 4 Feb.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Sun., 10 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 7 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 91 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
SYD
AKL
Good 7.3

Cons: Set seats for 2 middle of 4 middle row E & F seatsw

SYD
AKL
Mediocre 3.6

Cons: Virgin Australia operated by air New Zealand. Couldnt check in online and had to be chat he been.

SYD
AKL
Excellent 9.3

Pros: Air New Zealand is one of the best air experiences we've had. Employees seem to enjoy their jobs and are usually happy. Very service oriented. Ground staff and check in terrific. Why can't USA folks and TSA figure this out? Updates from flight deck were good and pilot seemed to avoid some expected turbulence. Cabin crew friendly, competent, helpful. Food was very good, nice touch with comp wine. Entertainment options were many and good variety. Hope to fly ANZ again someday.

Cons: A little weird, to go out of secured concourse and go back through security, again, in Auckland. Safety, I suppose. At least process was fast and efficient and folks were friendly.

SYD
AKL
Excellent 10.0

Pros: The service was excellent. The food was wonderful and the cabin very comfortable.

SYD
AKL
Excellent 8.6

Pros: Very friendly ticket counter staff and flight crew.

Cons: Booked flight through Kayak on Virgin Australia, but found out it was a codeshare on Air New Zealand. No where during booking did it show we would be charged for 1 checked bag a piece. Got to the airport and Air New Zealand was going to charge 134 AUD for each checked bag. Fortunately, they recommended going to the Virgin Australia counter to see if they could add a checked bag to our ticket. The nice people at Virgin used an online code to give us a discount so we only paid 25 AUD a bag. Thanks a lot for the heads up Kayak. We will book direct next time to avoid surprises. Also, almost all movies on Air New Zealand were an extra charge, and the only drinks offered for free on a 3 hour flight were coffee, tea, and water - no soft drinks.

Wed., 21 Nov.
OOL
Gold Coast
AKL
Auckland Intl
3h 05m
Wed., 28 Nov.
AKL
Auckland Intl
OOL
Gold Coast
3h 30m
Trip: 8 days
Overall 4.9 OK
Based on 6 reviews
Boarding
6.4
Comfort
5.8
Crew
6.7
Entertainment
4.0
Food
5.2
ICN
KUL
OK 4.0

Cons: Unconfort and meals for sale too :(

MEL
KUL
OK 5.0

Pros: Not a lot Very disappointed overall

Cons: Setting was promised we had spare set next to us but not so. Flight was not full but we were squashed and so disappointed

PVG
KUL
Mediocre 3.3

Pros: Quick boarding

Cons: The air steward and stewardess were so noisy throughout the flight. I stood at the last row where it was close to where they sat and toilet. They took non stop and laughed literally loud. can you imagine the other way round - I am chatting loudly in the midnight and they are trying to get some sleep? They just didn't have professional mannerisms and service awareness.

HGH
KUL
Mediocre 3.6

Pros: Crew is very patients

Cons: Passenger is noisy & very uncooperative it delayed the flight landing!

OOL
AKL
Good 6.0

Pros: On time, comfortable seats, clean airplane.

Cons: No entertainment system (even paid), no debit card accepted for on-board food purchases.

Sun., 12 May
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Sat., 18 May
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 7 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
SYD
AKL
OK 5.6

Pros: Friendly and attentive crew. Check-in was simple and quick.

Cons: Boarding calls and process seemed a little disorganized. No in-flight entertainment system, only boy device, but with no ability to charge in-flight, battery length became a problem on a 3 hour flight.

SYD
AKL
Excellent 8.6

Pros: We downloaded the VIrgin Australia app in order to get inflight entertainment. It worked very well throughout the flight and is an excellent supstitide for flights that do not have an entertainment systems on the back of the seats. We were very impressed with the application.

SYD
AKL
Mediocre 2.0

Pros: Not a thing. Air New Zealand charge for everything and there is no point being a Virgin Australia frequent flyer when travelling with them.

Cons: Service, seats, crew: the whole experience. Air NZ are awful

LAX
SYD
Excellent 8.0

Pros: Crew very helpful, friendly, and profession,

Cons: I don't like the delay at Boarding and staying so long time at Aircraft before taking off

SYD
AKL
Excellent 10.0

Pros: The food was pretty damn good Staff were friendly

Sat., 8 Dec.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Sat., 15 Dec.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 19 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.4
Entertainment
8.6
Food
8.1
EWR
DXB
Good 6.0

Pros: Neat and clean. People at Newark airport

Cons: Service of air host. Attitude of people at Dubai airport

SYD
AKL
Excellent 9.6

Pros: the lamb with rice was really good and the new relased movies too!

Cons: flight departed 45min late

SYD
AKL
OK 5.3

Pros: Crew were lovely

Cons: Extremely overweight passenger next to me. It was awful, her body was in contact with me the entire flight. The most uncomfortable, hot, smelly, awkward flight Ive ever experienced. Its time you charge for 2 seats for people that are the size of 2 people. Not fair to other passengers to have to be so inconvenienced and extremely uncomfortable.

BNE
SIN
Excellent 10.0

Pros: Good food friendly staff

SYD
AKL
Good 6.0

Pros: Unbeatable comfort and in flight entertainment options.

Cons: Too many people on one plane for such a short flight. Boarding was chaotic, unable to seat traveling partners next to each other, empty trays sat for 45 minutes and baggage took forever.

Tue., 27 Nov.
BNE
Brisbane
AKL
Auckland Intl
3h 15m
Tue., 4 Dec.
AKL
Auckland Intl
BNE
Brisbane
3h 40m
Trip: 8 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 13 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.6
BNE
AKL
Excellent 8.6

Pros: Great service with drinks and water. The seats were super comfortable!! The plane ride was smooth. The hostess/hosts were excellent and had really nice manners.

Cons: I like everything

TPE
MNL
Excellent 8.6

Pros: Nice clean plane. Pleasant crew.

LAX
TPE
Excellent 9.0

Pros: I got some sleep. Crew was pleasant. Plane is pretty and clean.

Cons: Old men on both sides of me ... not the best conversationalists.

TPE
HNL
Excellent 8.3

Pros: When booking my ticket I chose a non-middle seat but when I did online check in my seat got changed to the middle/sandwiched and wasn't able to chose a either aisle or window seat due to open seat availability issue.

Cons: Water or juice wasn't served/offered for the 2nd meal. Only tea and coffee were offered.

BNE
AKL
Good 7.3

Pros: The food was good the crew were very nice and polite

Cons: The seating was a bit cramped. Because I have long legs there wasn't a lot of room between rows. I have been on other flights with China Airlines where the seating was comfortable and roomy but this flight wasn't. The entertainment screen was not very user friendly. The screen was small and not very clear to watch.

Tue., 22 Jan.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Wed., 30 Jan.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 9 days
Overall 5.1 OK
Based on 62 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
SYD
AKL
Good 6.0

Cons: Had to pay significant fees for checked bag even though it was an international flight

SYD
AKL
Excellent 10.0

Pros: Ease of boarding, friendly flight crew.

SYD
AKL
Mediocre 2.3

Pros: Nothing

Cons: This is a budget Airlines. I had to call to assign seat and pay for seat. The phone representative was horrible. Also, at the airport they told us to check in baby stroller which we did and they gave us a tag for stroller. The stroller never arrived in Auckland. We had to buy a new stroller. The food we paid for in advance was not cheap at all but they gave us egg sandwich.

SYD
AKL
OK 4.6

Cons: Ridiculous to pay for water. It was a 3 and a half hour trip. Who doesn't provide water for such a long trip. And of course it wasn't cheap $5 a bottle.

SYD
AKL
Mediocre 3.6

Pros: The fact that we arrived at our destination.

Cons: Flight was delayed by 1hour, then by another 20 min, then we sat and waited without any information as to what was going on for another 40 min before we finally boarded. Not good enough Jetstar!

Thu., 29 Nov.
BNE
Brisbane
AKL
Auckland Intl
3h 15m
Sun., 2 Dec.
AKL
Auckland Intl
BNE
Brisbane
3h 40m
Trip: 4 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 15 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.9
Food
7.6
MEL
CNS
Excellent 10.0

Pros: great food, entertainment & service

BNE
AKL
Excellent 9.3

Pros: Friendly efficient service. Lots of smiles. Food was great. Very comfortable seating

Cons: Toilet was very cramped USB charging plug not working. Pretty average range of movies.

SYD
DFW
OK 4.6

Pros: Entertainment and check in staff.

Cons: Wasn’t able to check in on line. Was asked to pay for seat request on return flight. Passenger put seats as far as can go bashing into my knees (and I am average height. Not very tall), both 15-16 hour flights. It was awful and crew only insist chair is raised slightly for meals. none of my flights since joining frequent flyer were honoured scoring “0” points for flights from/back to US. Back to Delta I guess

ADL
SYD
OK 5.6

Pros: Crew was nice and ready to help

SYD
OOL
OK 4.6

Cons: I told Nicole that my sound wasn’t working and I had tried with 3 different headsets. She just shrugged her shoulders and walked away. Not good enough for the price you pay for Qantas. I travel with qantas all the time and have never received service like this.

Wed., 6 Feb.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 04m
Wed., 13 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 91 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
SYD
AKL
Excellent 8.3

Pros: Entertainment was good

Cons: The chicken pasta meal was pretty dried out and terrible

SYD
AKL
Good 6.0

Pros: Air NZwas a good carrier

Cons: Kayak to Virgin Australia to Air NZ - we had a long layover and surprised by 0 bag check in and very expensive charge, When asking for help all told to go to the other : for earlier flight - huge charges - no help : bags - no help and we paid onerous amounts. All bad and with lots of frustration trying to get help.

SYD
AKL
Mediocre 2.0

Pros: Nothing

SYD
AKL
Excellent 8.3

Pros: Most of the flight attendants were helpful and friendly

Cons: One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs...

SYD
AKL
Mediocre 3.6

Cons: Virgin Australia operated by air New Zealand. Couldnt check in online and had to be chat he been.

Tue., 29 Jan.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Sat., 2 Feb.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 5 days
Overall 4.9 OK
Based on 51 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
MEL
AKL
Mediocre 3.6

Pros: it got us there

Cons: 2.5 hrs late an no idea when we were leaving

MEL
AKL
Mediocre 3.3

Pros: I wasn't happy about the boarding part of it. On our tickets we were boarding through gat 18B and was changed to gate three but there was a serious communication breakdown so much that we had to rush to gate 3 the last minute thing after we looked or made enquiries for ourselves

MEL
AKL
Mediocre 3.3

Cons: It was $25 per kilo if I didn't pre add it on my ticket. Meals were for sale only, not complementary, same for entertainment. The plane was comfortable enough and the crew were kind. But the company pinched pennies and over charged at every turn. Don't fly with them!

MEL
AKL
OK 5.3

Pros: The lady at the check-in counter was very helpful!

Cons: The seat were pretty uncomfortable for a almost 4 hour flight. It felt like we were squeezed into a tuna can. Also was surprised there was not a movie playing or wifi available to pass the time on a long flight.

MEL
AKL
Mediocre 2.6

Cons: Flight was delayed - Then the Jetstar staff were ;late so a flight that was already late was delayed even further. I know you are a discount airline, but the seats are truly awful. I will never fly with you again and will tell friends and family never to either - The small saving made from flying with you is not worth the constat delays and how uncomfortable the whole journey is

Fri., 15 Feb.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Wed., 3 Apr.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Trip: 47 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 91 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
SYD
AKL
Excellent 10.0

Pros: The service was excellent. The food was wonderful and the cabin very comfortable.

SYD
AKL
Good 7.3

Cons: Set seats for 2 middle of 4 middle row E & F seatsw

SYD
AKL
Mediocre 2.0

Pros: Nothing

SYD
AKL
Excellent 9.3

Pros: Air New Zealand is one of the best air experiences we've had. Employees seem to enjoy their jobs and are usually happy. Very service oriented. Ground staff and check in terrific. Why can't USA folks and TSA figure this out? Updates from flight deck were good and pilot seemed to avoid some expected turbulence. Cabin crew friendly, competent, helpful. Food was very good, nice touch with comp wine. Entertainment options were many and good variety. Hope to fly ANZ again someday.

Cons: A little weird, to go out of secured concourse and go back through security, again, in Auckland. Safety, I suppose. At least process was fast and efficient and folks were friendly.

SYD
AKL
Mediocre 2.0

Cons: ANZ changed the flight time to 3 hours EARLIER, and they sent NO notification of the change. Missed the flight, and there were no ANZ staff to help, so had to buy a new ticket ( to the tune of $1700.)

Wed., 6 Mar.
CNS
Cairns
AKL
Auckland Intl
7h 15m
Sat., 16 Mar.
AKL
Auckland Intl
CNS
Cairns
8h 00m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Wed., 30 Jan.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Tue., 26 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Trip: 28 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 91 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
SYD
AKL
Good 7.0

Cons: Narrow Ailes make it difficult to board.

SYD
AKL
Mediocre 2.0

Pros: Nothing

SYD
AKL
Good 6.0

Pros: Air NZwas a good carrier

Cons: Kayak to Virgin Australia to Air NZ - we had a long layover and surprised by 0 bag check in and very expensive charge, When asking for help all told to go to the other : for earlier flight - huge charges - no help : bags - no help and we paid onerous amounts. All bad and with lots of frustration trying to get help.

SYD
AKL
Mediocre 2.0

Cons: ANZ changed the flight time to 3 hours EARLIER, and they sent NO notification of the change. Missed the flight, and there were no ANZ staff to help, so had to buy a new ticket ( to the tune of $1700.)

SYD
AKL
Excellent 8.3

Pros: Entertainment was good

Cons: The chicken pasta meal was pretty dried out and terrible

Fri., 1 Feb.
OOL
Gold Coast
AKL
Auckland Intl
2h 55m
Wed., 6 Feb.
AKL
Auckland Intl
OOL
Gold Coast
3h 30m
Trip: 6 days
Overall 5.7 OK
Based on 6 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
AVV
SYD
Excellent 8.0

Pros: Travel good

Cons: There was a delate

OOL
SYD
Mediocre 2.0

Cons: Got charged $120 at the gate as my bags were 7.5kg not 7kg. Blatant money grab.

HNL
MEL
Excellent 10.0

Pros: Very comfortable seats, helpful and polite staff

Cons: nothing

ZQN
SYD
OK 5.6

Pros: I did like the price of airfare. The aircraft was clean.

Cons: No legroom, no complementary snacks or drink. No entertainment.

OOL
AKL
Excellent 8.0

Pros: They left on time.

Cons: The Jetstar checkin staff. They are not very friendly. I was a few kilos overweight and I had nothing but grief from them - as well as my purse put on the scales - which added to the weight. I have never had my purse put on the scales before. I ended up having to pay $160.00 Australian for a few kilos. My fare did not even cost that much. As far as I am concerned Jetstar need a watchdog to take this up on travellers behalf. How can a few filos cost that much - when you can book your luggage through for $25.00.

Thu., 21 Feb.
BNE
Brisbane
AKL
Auckland Intl
3h 15m
Fri., 8 Mar.
AKL
Auckland Intl
BNE
Brisbane
3h 35m
Trip: 16 days
Overall 4.3 OK
Based on 12 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
BNE
AKL
Excellent 9.6

Pros: same as first leg

Cons: same as first leg

PER
MEL
Excellent 10.0

Pros: Flight crew

DRW
SYD
Excellent 10.0

Pros: Leave and Arrived on time

BNE
AKL
OK 4.0

Pros: Nothing really

Cons: Seat pitch was possibly the worst I have ever experienced. The plane was very old and totally cramped inside.

BNE
AKL
Mediocre 2.0

Pros: Nothing,the flight was full of young children,who waited hours before flight after getting in plane we were told the flight will be further delayed,we would reach Auckland 3;15 am, people were hungry the airline should have had the decency to feed the passenger.

Thu., 21 Mar.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Tue., 2 Apr.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Trip: 13 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 91 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
SYD
AKL
Mediocre 2.0

Pros: Nothing

SYD
AKL
Excellent 10.0

Pros: The service was excellent. The food was wonderful and the cabin very comfortable.

SYD
AKL
Good 7.0

Cons: Narrow Ailes make it difficult to board.

SYD
AKL
Mediocre 3.6

Cons: Virgin Australia operated by air New Zealand. Couldnt check in online and had to be chat he been.

SYD
AKL
Mediocre 2.0

Cons: ANZ changed the flight time to 3 hours EARLIER, and they sent NO notification of the change. Missed the flight, and there were no ANZ staff to help, so had to buy a new ticket ( to the tune of $1700.)

Wed., 6 Feb.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Thu., 7 Feb.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 2 days
Overall 4.9 OK
Based on 51 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
MEL
AKL
Mediocre 3.6

Pros: it got us there

Cons: 2.5 hrs late an no idea when we were leaving

MEL
AKL
OK 4.3

Pros: Please notify kayak customers at time of purchase the need to prepurchase the food. The flight ran out of non prepurchased food. Also, allow the kayak customer to purchase in flight entertainment at time of checkout if cheaper as it was for jetstar

MEL
AKL
Mediocre 3.0

Cons: Hassled at luggage check in. Had to throw out clothes and shoes to meet weight requirements as they charge $25 a kilogram for extra weight which was not disclosed when we received our confirmation. We were the only ones hassled over being a few kilos over each. Many people hand large luggage carry ons which wouldn't even fit in the luggage testers yet no one said anything to them. 90 percent of the people were easily over the 7KG weight allowance for carry on luggage and were not hassled at all. It was pure discrimination and perhaps it was because I was italian or my wife had blond hair. Who knows. I have been on hundreds of flights in my life and have never been so humiliated in my life. The blonde luggage counter and boarding ticket taker, was insulting and even insisted on seeing our australian visitors permit which is not required according to Australian customs once you have paid for it and are registered. She even tried to force my wife to check her bag even though it fit in their luggage sizing testers. Another tall lady with glasses at the luggage check in area, was also very insulting and discriminated against us. Horrible experience. Both of those people would be fired if I was running the airline. Its a service business and while I understand rules, you have to have some discretion and if your going to enforce them, they must apply to all passengers, not just 2 people out of 150!

MEL
AKL
Mediocre 3.3

Cons: It was $25 per kilo if I didn't pre add it on my ticket. Meals were for sale only, not complementary, same for entertainment. The plane was comfortable enough and the crew were kind. But the company pinched pennies and over charged at every turn. Don't fly with them!

MEL
AKL
OK 5.3

Pros: The lady at the check-in counter was very helpful!

Cons: The seat were pretty uncomfortable for a almost 4 hour flight. It felt like we were squeezed into a tuna can. Also was surprised there was not a movie playing or wifi available to pass the time on a long flight.

Wed., 3 Apr.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Mon., 8 Apr.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 6 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
SYD
AKL
Excellent 8.6

Pros: We downloaded the VIrgin Australia app in order to get inflight entertainment. It worked very well throughout the flight and is an excellent supstitide for flights that do not have an entertainment systems on the back of the seats. We were very impressed with the application.

SYD
AKL
OK 4.0

Cons: No complimentary food, no entertainment, rude flight attendant

SYD
AKL
OK 5.0

Cons: I wasn't aware at the time I bought the tickets that it didn't have food nor entertainment (movies). Very disappointing for an international flight.

SYD
AKL
Excellent 8.0

Pros: Friendly service, nice leg room in front row

Cons: Flight was changed to New Zealand Air, and i was not informed. Checked bag was now $120 NZD charge instead of free... on an international flight! Also had to pay to watch a movie.

LAX
SYD
Excellent 8.0

Pros: Crew very helpful, friendly, and profession,

Cons: I don't like the delay at Boarding and staying so long time at Aircraft before taking off

Sat., 2 Mar.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Mon., 18 Mar.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Trip: 16 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 91 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
SYD
AKL
Mediocre 2.0

Cons: ANZ changed the flight time to 3 hours EARLIER, and they sent NO notification of the change. Missed the flight, and there were no ANZ staff to help, so had to buy a new ticket ( to the tune of $1700.)

SYD
AKL
Good 7.3

Cons: Set seats for 2 middle of 4 middle row E & F seatsw

SYD
AKL
Mediocre 3.6

Cons: Virgin Australia operated by air New Zealand. Couldnt check in online and had to be chat he been.

SYD
AKL
Excellent 10.0

Pros: Wonderful employees

SYD
AKL
Excellent 8.6

Pros: Very friendly ticket counter staff and flight crew.

Cons: Booked flight through Kayak on Virgin Australia, but found out it was a codeshare on Air New Zealand. No where during booking did it show we would be charged for 1 checked bag a piece. Got to the airport and Air New Zealand was going to charge 134 AUD for each checked bag. Fortunately, they recommended going to the Virgin Australia counter to see if they could add a checked bag to our ticket. The nice people at Virgin used an online code to give us a discount so we only paid 25 AUD a bag. Thanks a lot for the heads up Kayak. We will book direct next time to avoid surprises. Also, almost all movies on Air New Zealand were an extra charge, and the only drinks offered for free on a 3 hour flight were coffee, tea, and water - no soft drinks.

Tue., 4 Dec.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 40m
Fri., 7 Dec.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 4 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 21 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.4
Entertainment
8.6
Food
8.1
MEL
AKL
Good 7.6

Cons: I had thought all crew was on training. Service was poor

MEL
AKL
Excellent 8.0

Pros: The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad.

Cons: The delay in boarding! It’s hard work when traveling with a toddler.

MEL
AKL
Good 6.0

Pros: The food was good and the service was great. I also had a great seat in the front row.

Cons: We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me

MEL
AKL
Excellent 9.3

Pros: The A380 is a beautiful aircraft. Smooth and quiet. Great movie choices. Crew friendly and mostly efficient. Great value for money!

Cons: Confusion with wrong menus being handed out - on 2 flights!

MEL
AKL
OK 5.6

Cons: Sat on the plane for two hours, mechanical issue not announced promptly

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