Avg. flight duration | 3h 27m |
---|---|
Flights arrive in | Auckland Intl |
Flights depart from | Brisbane |
Flight price | $318 |
Distance | 2,294 km |
Airlines | Air New Zealand, Virgin Australia, Qantas Airways, China Airlines, LATAM Airlines, Emirates |
Pros: Really great service from the flight crews - smiley, polite and we were served drinks twice from a 2.5 hrs flight. Entertainment program was great with better leg space. Overall it was a pleasant experience! Thanks
Cons: No free movies
Pros: Small puddle jumper, but everything was well organized.
Cons: They don't greet me only the people in front and behind me. I didn't receive a meal she skipped me i don't know if you have to pay or not but the person on the left of me got one and the person the right got one
Pros: I had to us the wheel chair And they were all GREAT I was by my self
Cons: Right now I can't think of any thing
Pros: Very friendly and helpful staff
Cons: boarding, takeoff and landing all late, and forgot to serve my row with snack...
Pros: Arrived early, departure was on time
Cons:
Pros: the crew was very helpful with my dietary
Cons: the seat cushion was so terrible I had to sit on a pillow for the whole flight. The power USB did not work in my seat for the duration of the flight. There was no wifi for the duration of the flight
Pros: Nothing really
Cons: Seat pitch was possibly the worst I have ever experienced. The plane was very old and totally cramped inside.
Pros: Snack was good
Cons: Seats very uncomfortable and msny headrests would not stay in position making back of neck very uncomfortable. Also. Making passengers board via rear plane door and stairs where ramp to front plane door was used makes it much more difficult for seniors with carry on bag. Should use of front entra
Cons: Less gate changes
Cons: No complaints
Pros: The service was really good
Cons: My bag was broken when it came off the plane so I wasn’t happy about that.
Pros: The movie selection was broad and current.
Cons: There were plenty of movies to watch, but having more would be awesome!
Pros: Everything was great
Cons: Slightly more legroom
Pros: Excellent customer service with every question
Cons: One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off.
Cons: Good food and friendlier staff.
Pros: Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!
Cons: As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring.
Pros: The overall experience was great. The plane was clean and spacious. Entertainment and food was excellent. Flight attendants were courteous.
Cons: I did not like my seat as it was near the toilet which made my flight a bit uncomfortable. Possibly for those persons who do not sleep throughout the flight, more can be offered. Maybe the flight attendants can walk around more to check on passengers as it is A very long flight.
Pros: Lovely crew, good amount of food and drink available.
Cons: Sound on some of the entertainment options was too low to hear, so I ended up using my phone instead.
Pros: On time
Cons: Nothing
Cons: Awful service. Terrible food. The seats are so uncomfortable and the service rude.
Pros: Excellent price and value. Great service both before and after travelling with an infant
Cons: Food quality could be better
Cons: The stewards were rude and they overbooked the flight. These arrived at the gate at 6:15 and were told we could not board our plane which was to take off at 7:30. Absolute nonsense.
Pros: The flight was on time & smooth
Cons: Lots of kids yelling & some crying. Not something the airline can do anything about.
Pros: Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight
Cons: letting people know that flight will be delayed ahead of time
Cons: The Crew could be more friendly
Pros: Excellent service
Cons: They delayed the flight over entertainment system and that caused me to miss my connection
Pros: Service & caring were superb
Cons: The snack was served not good and eatable. Emirates like one of leading air lines could have been served a better food. If it is cost cutting effort to serve a very basic snack like this, customers will be finding other air lines in the future.
Cons: Suuuppppeerrrr delayed and I didn’t feel that an empty middle seat to be considered business class on my2nd leg from London to Munich.
Pros: Air NZ is fantastic start to finish and airport security doesn’t make you take off your shoes in the airport. Flight was on time start to finish.
Pros: The crew were all very attentive.
Pros: Everything ! Staff was awesome , food was great and hi-tech plane with its entertainment consoles . Touch button options for ordering drinks , food , movies, chatting with other seat passangers , Wow! Blew my mind . We left on time and landed on time too. We had premium economy seats - felt like business class other than reclining level of the seats. Pretty good value!!
Cons: Nothing
Pros: Good food
Cons: Why so cold in the cabin!
Cons: Air NZ serves the special meals first but never offers passengers a drink. By the time the meal and drinks trolleys come round for the rest of passengers, most people have eaten their special meal.
Pros: Very friendly and helpful staff
Pros: Air New Zealand was great, plane comfortable and the crew very nice
Cons: $120 to check my 12kg bag! I was outraged! Was sold a ticket that included nothing but a seat and virgin and air new Zealand were not helpful. Kayak should have been more transparent about this exhorbitant fee! I plan to raise a stink when I get back to the states. Was shocked and had no other choose but to pay!
Pros: Punctual flight, great boarding and great baggage service.
Cons: Bag drop could be improved with more personnel to help.
Pros: Quick and easy
Cons: Présence of entertainment
Cons: Delayed Food Chair
Cons: boarding, takeoff and landing all late, and forgot to serve my row with snack...
Cons: Not that much space.
Pros: Arrived early, departure was on time
Cons:
Pros: Staff were always happy and friendly
Cons:
Pros: Punctual flight, great boarding and great baggage service.
Cons: Bag drop could be improved with more personnel to help.
Pros: Everything ! Staff was awesome , food was great and hi-tech plane with its entertainment consoles . Touch button options for ordering drinks , food , movies, chatting with other seat passangers , Wow! Blew my mind . We left on time and landed on time too. We had premium economy seats - felt like business class other than reclining level of the seats. Pretty good value!!
Cons: Nothing
Pros: Pinot noir
Cons: No temp control, a little stuffy
Pros: the staffs and the boarding experienve
Pros: Great Business Class Lounge close to departure gate.
Cons: Connecting from a domestic flight with Virgin Australia to the International Terminal carrying 5 large pieces of luggage was a bit stressful and complicated. Train or Bus ? Lots of Lifts up and down. Boarding security was excessive.
Pros: Great crew! Cheap flight
Cons: Food okay, flight delayed both ways, seating uncomfortable in economy.
Pros: Good food and snacks. Great boarding and off boarding experience. Appreciated the help by Qantas ground crew who helped me with my wheelchair in Sydney.
Cons: Small, uncomfortable economy seating. Crew came by infrequently but were attentive when they came.
Cons: Nothing
Pros: ENTERTAINMENT. ONE STAFF MEMBER DID HER BEST TO LOOK AFTER ME DUE TO THE TERRIBLE SEATING ISSUES.
Cons: I REQUESTED AND WAS GIVEN A WINDOW EXIT SEAT AS I AM TALL. THE SEAT HAD NO WINDOW AND HAD A HUGE EXIT BARRIER IN FRONT OF ME SO IT WAS VERY UNCOMFORTABLE. THE STAFF TOLD ME I HAD TO PUT MY SHOES BACK ON BECAUSE I WAS IN AN EXIT ROW. A DIFFERENT STAFF MEMBER SAID IT DIDNT MATTER
Pros: Service, extra blankets and pillows.
Cons: Very full flight. A little chaotic in SF airport. Rules for hand luggage different / ended up having to check one bag that I didn’t have to with Alaska Air.
Pros: Nice clean plane. Pleasant crew.
Pros: The food was good the crew were very nice and polite
Cons: The seating was a bit cramped. Because I have long legs there wasn't a lot of room between rows. I have been on other flights with China Airlines where the seating was comfortable and roomy but this flight wasn't. The entertainment screen was not very user friendly. The screen was small and not very clear to watch.
Pros: The crew were good
Cons: Food is not good
Pros: Check-in counter - staff was corteous
Cons: Flight was cancelled, air line did not offer any food nor hotel accommodation. We were rebooked to a different carrier, departed 13 hours later.
Pros: Delhi to Singapore all Gud . Singapore’s to Perth all Gud but after Perth to broome no wheel chair access was provided
Pros: Comfortable seats, enough leg room, great staff
Cons: Rude loud family 3 rows back, kids noisy all night, parents talking above them
Pros: Snack was good
Cons: Seats very uncomfortable and msny headrests would not stay in position making back of neck very uncomfortable. Also. Making passengers board via rear plane door and stairs where ramp to front plane door was used makes it much more difficult for seniors with carry on bag. Should use of front entra
Cons: Tight leg room
Cons: Seats were very tight
Pros: The staff was very helpful
Cons: None
Pros: Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!
Pros: Everything
Cons: Nothing
Pros: All round excellent - great service, food et al.
Pros: THE crew WAS really nice about everything
Pros: Everything went well. boarding and check in.
Cons: Seat spacing: way too close in economy. When person in front puts seat back, could not stand up to get out of seat. Got leg cramps trying to shuffle out sideways stooped over row of seats in front and rear hitting faces of occupants in my row. Refuse to fly on this airline any more until reasonable seat spacing is provided for price paid. Don't like standing up the whole flight because one cannot get into or out of seat.
Cons: No complaints
Cons: Couldn't check in on mobile
Pros: Slightly wider seats
Pros: The service during the flights
Cons: None..
Pros: Like the seats, in flight entertainment and in flight staff are friendly.
Cons: Did not like baggage fees for flying with Ice Hockey Goalie gear. Was dinged a monsterous $634 for baggage fees due to being over weight and over size on my goalie gear. Really it cant be made any smaller or lighter. THEN DINGED AGAIN for sticks as an over sized item again ! WTF ! Most other airlines label it as sporting goods and I pay the overweight fee, usually $150 CAD. Not this airline ! I could have booked another person for return flight and only added $300 to my bill ! Utter ridiculous how bad I got raped on this. Ok over weight yes. But over weith + oversize + oversize is a bit much !
Pros: Boarding was smooth since I was sky priority
Cons: Very uncomfortable seats. Crew was just did their job. Nothing to smile about. Less frequently came out to offer on a 15 hour flight. Entertainment was weak, especially the Indian section when there are so many Indians traveling... just a basic, cramped up, not to smile about flight.
Pros: Service, extra blankets and pillows.
Cons: Very full flight. A little chaotic in SF airport. Rules for hand luggage different / ended up having to check one bag that I didn’t have to with Alaska Air.
Pros: Love China air. Comfortable. Lots of movies. Food okay
Pros: The staff were actually very nice and possibly the only good thing about this trip.
Cons: The turbulence was the worst I had ever experienced in my life. Granted, I understand nothing can really be done about that but, the captains made little to no effort to inform us when we would be hitting turbulence. All he said was “Crew, take your seats.” People just had to assume we were about to hit turbulence. And gosh was it horrible turbulence. 13 and 1/2 hours and at least 7 incidences of really hard turbulence. I got no sleep at all, cause I was much to afraid to even close my eyes. I wish the capitains could have said something to calm us down. It was frightening.
Cons: Problems with changing the boarding gate sinage!
Pros: Plenty of empty seats on the plane
Pros: Lovely crew
Cons: Waited a long time for the catering crew before we could board. Once in the air, very smooth, friendly, professional.
Pros: Plane was really spacious. Lots of legroom. Service was great. Wifi was great. At one point it stopped working but I got on chat and they worked it out quickly.
Cons: Nothing
Pros: Fast transit connections in Auckland, Good times for departure/arrival
Cons: When I booked I chose seats, then the aircraft changed and I ended up with the family split. It would have been nice if they had at least sent an email giving me a chance to select new seats
Cons: I was not able to pay for excess luggage online because I was told that I had to do it 48 hours in advance. I did not know I need and extra bag until the day before i left. So instead of paying the 1 dollar promotional fee advertised online i have to pay 191 dollars at the airport. That is ridiclous.
Pros: I liked that there was food available and that they offered complimentary snacks and drinks. Some of the crew members were nice and offered good service. I liked that they offered some type of entertainment and free wifi.
Cons: I didn't like that some of the crew members were not very nice. I also disliked that some of the crew members drove the food/beverage cart violently through the isles and saw as one of the crew members rammed into another person's leg, to only say "oh sorry" and kept on going. This same crew member missed picking up the trash from an entire row and was throwing trash on the floor. She was more interested in caring for a baby on board (not sure if it was her daughter or family member) than the rest of the passengers. I also didn't like the seats were so close to each other, the person in front of me almost hit my face when he reclined his seat all the way back. There wasn't much room to breath let alone stretch.
Pros: None
Cons: When I booked this fly, no one tell me check in luggage has to be charged
Pros: The sky couch is always very nice.
Cons: We told the crew the water tasted funny, like dirt, they said it was fine, just had lemon in it. Pretty sure we know the difference between lemon and dirt taste.
Pros: Not much to like other than access to Cathay pacific lounge at SFO Over booked about 50 seats fights in the aisles security on board blamed on a computer glitch delayed over 2 1/2 hours Business class old uncomfortable seats. After flying Singapore business last week I was appalled at what quantas had for the same price I’m dreading my flight back home on quantas I won’t fly them again
Cons: Very good airlines
Pros: Kind crew
Cons: Food is terrible.
Pros: crew was nice. but we had massive delays and the attitude of the employees at the gate and on check in, was terrible
Cons: it was their fault that the plane was delayed (mechanical problems), when i asked to be transferred to jfk instead of newark, the employees at melbourne said it's not possible. basically it was their problem but refused to be accountable to it or to accommodate passengers
Cons: Less gate changes
Pros: Friendly staffs & price
Cons: Not much legroom for economy
Pros: Great space between seats in economy class . Yellow lights felt much more pleasant than the florescente lights most flights have.
Pros: Lovely crew, good amount of food and drink available.
Cons: Sound on some of the entertainment options was too low to hear, so I ended up using my phone instead.
Pros: Food and service from staff onboard the flight. Seat was also very comfortable. Overall very good
Cons: At check in the staff felt while flying business class that my carry-on bag was too heavy so they asked me to take papers out and just walk with these. FYI I always take a lot of paper with me to read and as it was a 16 hour flight to Taipei and a subsequent flight of 1.5 hours to HongKong that is what I did. Was really ridiculous and upsetting to get treated for a one wat flight payong $2750 like thos
Pros: The service was awesome from booking through to boarding the journey and disembarking.Would recommend to family and friends.
Cons: Nothing
Brisbane (BNE) Australia
Auckland Intl (AKL) New Zealand
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