Find Cheap Flights from Brisbane to Auckland Intl (BNE - AKL)

Staff and seating

Paying for movies on a long trip really stingy ☹

Good seats great staff

Paying for movies not impressed

Crew was very nice. Allowed us to change seats within our section for more comfort. Good food. Loves the USB outlet at our seats.

Seats near bathroom were very noisy

Everything

Nothing

Really great service from the flight crews - smiley, polite and we were served drinks twice from a 2.5 hrs flight. Entertainment program was great with better leg space. Overall it was a pleasant experience! Thanks

No free movies

Air New Zealand was great, plane comfortable and the crew very nice

$120 to check my 12kg bag! I was outraged! Was sold a ticket that included nothing but a seat and virgin and air new Zealand were not helpful. Kayak should have been more transparent about this exhorbitant fee! I plan to raise a stink when I get back to the states. Was shocked and had no other choose but to pay!

Everything

Nothing

Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!

Really unhappy with Virgin Australia will never book a flight with them again. Also bad communication

No in flight entertainment

No food or entertainment on this flight so cant rate it

same as first leg

same as first leg

Staff were excellent, food was ok

Seats on this aircraft are terribly uncomfortable. Our three hour flight was awful. Narrow thin seat enable more passengers to be crammed in. Great for Latam’s profit but terrible for thief customers. I’d never fly on an A321 again if I could avoid i.

Aircraft condition, crew professionalism

Boarding process in Lima airport

The pilot arrived 1.5 hours late and my bag was out on another flight, further delaying me. Terrible.

Plane was nice and relatively comfortable, crew was nice, even though their English could use a brush-up.

I asked for an aisle seat at check-in and I got the feeling the attendant in charge felt I was wasting her time. Unfortunately, it is an important deal for me to know what seat I'm in.

Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful.

Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience.

They used a more modern plane for the longer haul part of our two flights home from Bali and appreciated the slightly bigger seats for the longer flight. Good inflight entertainment options.

Terrible food.

- The check-in counters opened at least 30 minutes late. The agents arrived late, they seemed to be having a good time and didn't feel the need to explain the reason for the delay nor apologize for it. - On my flight to Manila from Los Angeles, I did not check in any luggage. I had a carry-on and a backpack that fit perfectly well into the overhead bins and underneath the front seat. On my flight from Manila to Los Angeles, I was not allowed to take the same set on board because the total weight exceeded 7 kg. This put me in a bind because the heaviest item I had was my small LCD monitor which was in my backpack. I had to put it into the carry-on with wheels which I had to be checked-in. I would have prepared to carry it in my backpack because it is a fragile item. When I was told to sign a document that absolves the carrier of any liability for the checked-in luggage and I refused, the China Airlines Duty Officer in Manila informed me that unless I sign the document, my luggage will not be loaded on the plane. I felt extremely frustrated by the attitude of the Duty Officer who didn't hesitate to threaten me and insisted that the rule was imposed on them by the TSA in the US. Instead of helping me work out a solution to the difficulty I was facing, he simply walked away with a dismissive attitude.

Would recommend it!

The plane required the note book to view current movie but the note book has to have the app installed before take off. It was not properly draw my attention in advance via e-mail or text messages. For such a long flight, Qantas should have a better plane to server this route. Totally disappointed.

The flight was cancelled and my itinerary was re-booked and going thru Melbourne to Perth. I lost half day of my life wasted in the Airport. The worst part of this change was flying on an old 737 thru Melbourne without the entertainment access for this long flight.

Delay on LAX to bNE was too late for us to make the connection. And our bags were lost as a result.

Can't believe they charged me $240 for an extra bag!!

Air New Zealand was great, plane comfortable and the crew very nice

$120 to check my 12kg bag! I was outraged! Was sold a ticket that included nothing but a seat and virgin and air new Zealand were not helpful. Kayak should have been more transparent about this exhorbitant fee! I plan to raise a stink when I get back to the states. Was shocked and had no other choose but to pay!

Everything

Nothing

I was not able to pay for excess luggage online because I was told that I had to do it 48 hours in advance. I did not know I need and extra bag until the day before i left. So instead of paying the 1 dollar promotional fee advertised online i have to pay 191 dollars at the airport. That is ridiclous.

Staff and seating

Paying for movies on a long trip really stingy ☹

Politeness of staff Check in

Using the back stairs Inflight wifi Costs

Leg room was great as we had exit row

Body odour of one of the male cabin crew

No in flight entertainment

Seats, entertainment, meals.

Late out of the gate. Missed connecting flight.

Great service with drinks and water. The seats were super comfortable!! The plane ride was smooth. The hostess/hosts were excellent and had really nice manners.

I like everything

Impressed with the quick boarding time. Flight delayed 45 min but still made connecting flight. Good inflight entertainment options

Bad food

Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful.

Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience.

Airplane use to fly from Taipei to Ho Chi Minh old and dirty.

The flight was cancelled and my itinerary was re-booked and going thru Melbourne to Perth. I lost half day of my life wasted in the Airport. The worst part of this change was flying on an old 737 thru Melbourne without the entertainment access for this long flight.

Crew were really good. Had lactose allergy but no meals available for me onboard. Couldn't get to a resolution as we were unsure on ingredients but crew did everything they could. Were very friendly about whole thing

Delay but stuff happens eh.

The boarding was on time. The crews were great. Food were good.

I reserved for a window seat but I still end up in the aisle.

Can't believe they charged me $240 for an extra bag!!

nil

nil

I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on.

Good seat size and space, very comfortable. Excellent entertainment.

One food selection was good, another just plain bad.

Very late. Caused us to miss outlet rental car. Left us stranded at the airport.

Everything

Nothing

Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!

Air New Zealand was great, plane comfortable and the crew very nice

$120 to check my 12kg bag! I was outraged! Was sold a ticket that included nothing but a seat and virgin and air new Zealand were not helpful. Kayak should have been more transparent about this exhorbitant fee! I plan to raise a stink when I get back to the states. Was shocked and had no other choose but to pay!

THE crew WAS really nice about everything

Leg room was great as we had exit row

Body odour of one of the male cabin crew

Seats, entertainment, meals.

Late out of the gate. Missed connecting flight.

Very efficient boarding and early departure from gate. I assume because all passengers had checked in early.

Bring cash or a credit card. A three hour international flight should provide at least basic snacks and soft drinks for no charge. Especially to NZ where it is best to not have any food with you.

Really unhappy with Virgin Australia will never book a flight with them again. Also bad communication

Great service with drinks and water. The seats were super comfortable!! The plane ride was smooth. The hostess/hosts were excellent and had really nice manners.

I like everything

Airplane use to fly from Taipei to Ho Chi Minh old and dirty.

Since I had no check-in luggage on my way to Manila from Los Angeles, my medicine bag was packed in my carry-on with wheels. When, in Manila, I was forced to check-in that piece of luggage, I forgot to move my medication into my backpack which I carried with me on board. In Taipei, I asked the ground crew to retrieve my medication from my check-in carry-on. The team worked diligently and made sure that my medication was handed to me as I was one boarding the plane with the last few. I was delighted by the level of service and the fact that I was able to take my medication before the flight took off. What a difference in attitude between the Manila and Taipei ground crews. Thank you Taipei ground crew!

The movies and food

I was seated at the exit seats next to the wall. I feel the seat was more small there. My body hurt so much.