Flights to Brisbane

Cons: 2h delay

Cons: i was offered a refund, but I'm still waiting for this to be confirmed.

Pros: Exactly what we expected from a budget airline.

Cons: Dragging the luggage between international and domestic terminal wasn't fun.

Pros: The crew members were very nice and easy going.

Cons: The flight took off 25 minutes late. The boarding started later than it should have and took way too long. The airport was understaffed from the security point to the boarding point. That was surprising how in smooth both of those processes were based on seamless experiences at the same airport

Pros: Complimentary water

Pros: Nothing.

Cons: Flight delayed about 50 mins. Lost baggage. Pooooooooor.

Pros: Everything went smoothly as on earlier experiences. Friendly and helpful staff at airport.

Cons: The departure gate was not displayed on the electronic board at the airport until an announcement that boarding was 'commencing' which caused some unnecessary anxiety.

Pros: Price is right. It's such a short flight that it's almost possible to ignore the discomfort.

Cons: Late arrival of previous flight so late taking off. No leg room for anyone even slightly taller than average.

Pros: Good crew

Cons: Cheaper add booked luggage costs.

Cons: cost of going over baggage weight was extremely high

Cons: Our departure was 30 minutes late.

Pros: The jetstar staff at check in counter were very helpful

Pros: Watching the hand luggage scale being wheeled out by a cranky employee was delightful

Cons: A woman who clearly couldn’t speak English having her weighed parcel thrown off said scale when the worker got too impatient with her. A cup of sunshine wouldn’t have gone astray

Pros: Nothing

Cons: Our Monday evening flight was cancelled (midair so we wasted a night flying halfway there and back). 3 hours waiting to be told the next available flight is Friday evening. Told we would be refunded for accommodation costs up to $120 per night per person. 2 weeks later and yet to see that money. There is no inflight entertainment or food. Hand luggage is weighed at the airport and it is $50 if you are over 7kg

Cons: Delay

Pros: It’s on time

Pros: Not much.

Cons: Boarding exceptionally slow due to intensive screening of each passengers hand luggage. Opportunististic for making an extra $36/bag if a gram over 7. Seat unable to recline. Literally not enough room for legs and needed to sit sideways and I’m not that tall!

Cons: Delay

Pros: Complimentary water

Pros: Great

Pros: So many problems with them trying to add baggage fees at gate that there is nothing that can get me to fly Jet Star again. We were under the 7kg checkin bag requirements so they started weighing our personal items to put us over so they could charge another $50. The line got slowed to the point they had to stop this scam.

Cons: Our departure was 30 minutes late.

Cons: All good. Got a great seat with leg room so can't complain. Many thanks

Pros: Older plane with uncomfortable seat

Cons: The seat on the plane was old and uncomfortable

Pros: Entertainment for the kids Healthy food The crew were great and interactive

Cons: Too much pressure for the ears

Cons: Qantas need to improve thier overall customer service

Pros: Everything was fine, a bit late taking off but the time was made up

Pros: great crew

Cons: flight delayed - but that happens...

Pros: Neat in flight entertainment app that lets you watch, read, listen while you fly, right on your own device. Very nice touch.

Cons: The check in process. No one got there right when the airport opened at 0400 and they took their time getting the check in counters clean and ready for the day, having us all stand in line waiting to be checked in.

Pros: Courteous, professional attendants. Easy check-in once personnel arrived.

Cons: No entertainment. Must download an app beforehand to use our own device. It was an early flight and personnel did not start work, so we had to wait, but then it went smoothly.

Pros: Excellent service

Pros: Crew is one of the friendliest I have ever experienced. Everybody has been extremely nice and helpful. Food was great.

Cons: Seats feel very narrow, pitch is good. Entertainment is pretty basic, selection is eh. Boarding is not consistent.

Pros: Good service by friendly crew . The flight went quickly , & the landing was top notch.

Pros: The window seats are good for sleeping.

Cons: No major issues on this flight.

Pros: Punctual

Cons: Aircraft not the cleanest

Pros: There is absolutely nothing about this flight or this airline that I enjoyed in the slightest.

Cons: Everything. The staff was completely unorganized and understaffed and incredibly rude and unhelpful.

Pros: nothing

Cons: getting out on time, complimentary food.

Pros: The jetstar staff at check in counter were very helpful

Pros: I always worry about Jetstar, bad experiences in the past. Just glad me and my luggage got to where we were meant to be!

Pros: Comfotable flight, Good landing.

Cons: Though one of the stewardess' was professional she was a little impersonal. That statement is a little harsh as she was very young. I am sure as she gains experience she will become great at what she does. Maybe a big smile would help when she addresses passages.

Pros: Don’t be stupid there’s nothing to like

Cons: Left us waiting for two hours then cancelled us at 8 pm Sunday night

Pros: Quick flight

Cons: Boring and uncomfortable

Pros: There is absolutely nothing about this flight or this airline that I enjoyed in the slightest.

Cons: Everything. The staff was completely unorganized and understaffed and incredibly rude and unhelpful.

Cons: Allow 10kg hand luggage

Cons: Flight left late... I missed my Delta connection from LAX to New York. The Delta staff told me that this flight routinely arrives late. Also, my previous flight that I was booked on, VA7, was canceled the day before. It’s been a nightmare

Pros: The seat was ok. The cabin crew good

Cons: The food options both free and purchased.

Pros: Good crew, clean.

Cons: Food both free and purchased. Seat most uncomfortable after and hour and a half.

Pros: Happy crew

Cons: Melbourne weather lol

Cons: That I had to go and pay virgin to fly back if I wanted to take my golf clubs.

Pros: Nothing

Cons: Our Monday evening flight was cancelled (midair so we wasted a night flying halfway there and back). 3 hours waiting to be told the next available flight is Friday evening. Told we would be refunded for accommodation costs up to $120 per night per person. 2 weeks later and yet to see that money. There is no inflight entertainment or food. Hand luggage is weighed at the airport and it is $50 if you are over 7kg

Pros: Cabin crew pretty so-so. No food to buy, no tea or coffee. Just water.

Cons: Practically everything!

Pros: Nothing.

Cons: Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

Cons: It was 1 hr delayed then when boarded there was some technical fault and we were left boarded with door open for about an hour. There was no offer of water or any drink. Seats I didn’t find comfortable. The cabin had significant rattle. Overall a very poor experience in today’s day and age.

Cons: Check and bag drop. Four people stood at the desks waiting til The exact min two hours before to drop bags. Time came they ignored everyone and they finally started. They were not that kind. They could take some lessons from NZ air.

Pros: Seat was uncomfortable, crew was lovely

Cons: Tired seats should be updated.

Pros: Nothing

Cons: being on time

Pros: Nothing

Cons: Our Monday evening flight was cancelled (midair so we wasted a night flying halfway there and back). 3 hours waiting to be told the next available flight is Friday evening. Told we would be refunded for accommodation costs up to $120 per night per person. 2 weeks later and yet to see that money. There is no inflight entertainment or food. Hand luggage is weighed at the airport and it is $50 if you are over 7kg

Pros: My seat was not kicked. No crying babies. (Neither was due to the airline).

Cons: Queue Jump was initially ignored, at gate. Flight attendant made sarcastic comments. No food to purchase, not even tea/coffee.

Cons: No issues with the flight itself or crew however the flight was rescheduled after booking from 11.45am departure to 8.35pm (then urther delay of 30m on day).

Cons: luggage price too high, service attitude and quality, seats too old and should be upgraded