Flights to Brisbane (BNE)

Pros: The flight attendants Movie selections Food All Great!!!!!

Cons: One and a half hour delay

Pros: I loved my seat that I paid extra for, that is until they moved two big men next to me.

Cons: Leave the seating the way it was.

Cons: Initial temperature was a little low but it improved

Pros: Great, love the ATRs

Pros: After we finally got checked in after standing in line (1.5hrs), due to the previous night's storms (& finally had to argue with staff, after they had already announced final check in)- everything else went off without a hitch. The flight operated- a plus when compared to my two previous JetStar bookings.

Cons: I organization of staff who had told us at "we would be fine" in the line we were in- only to be hurried to the "final check in desk" and have the staff there tell us to get back in line.

Pros: Efficient boarding

Cons: The flight was nearly 40 mins late

Cons: Less hidden fees everywhere and free water!!!!!!!!!

Pros: Crew was great. No problem at all.

Cons: Bag did not make the flight and customer service at the airport was amazingly indifferent.

Pros: Staff were nice and kind.

Cons: Nil.

Pros: Much better than Jetstar in every way , especially the legroom

Cons: Nothing

Pros: I booked because of the price... unfortunately

Cons: The plane was delayed 3.5 hours, no text and no message, even though it had been delayed from earlier in the day. The ground staff were disinterested and in no way apologetic... Nevet Again

Pros: The chicken sarnie was really nice!

Pros: Clean planes.

Cons: Hidden last minute weight fees on carry ons. In our case an extra $360. This is apparently a common complaint. Terrible scam.

Cons: We had a row of drunk boys directly behind us. They drank non-stop, were extremely noisy and obnoxious - standing in the aisles, shaking seats, and yelling/singing non-stop. Worst flight I have been on this year as the crew did nothing to address this issue despite numerous complaints. P

Cons: Had to sprint it to get to our connecting flight. The crew was not helpful at all and had the gall to charge an outrageous bag fee.

Pros: New and clean aircraft Great staff/crew

Pros: It’s on time

Cons: I was told (via two notification emails) that the flight was delayed by 5 hours. Went to the airport, and then they told me the flight had gone on time. They also told me my fare had been “forfeited”. Last time I book with this airline.

Pros: Easy, cheap and great for short-haul flight

Cons: cramped, but was on a new plane which was actually much better than other tiger flights i've taken!

Pros: Punctual

Cons: Aircraft not the cleanest

Pros: Smooth boarding. Left on time. Uneventful flight (good). Arrived ahead of time

Cons: Only had overhead video displays, not individual ones in the back of the seat, so no choice of entertainment. No matter, I read a book!

Pros: Slightly wider seats

Pros: Great crew. Friendly and responsive.

Cons: Nothing

Cons: No complaints

Pros: Cabin crew pretty so-so. No food to buy, no tea or coffee. Just water.

Cons: Practically everything!

Pros: Quick flight

Cons: Boring and uncomfortable

Cons: Having to put my own luggage tags on only to be told by a fit man “ they’re upside down!’l he should’ve put them On !!

Pros: Cabin crew pretty so-so. No food to buy, no tea or coffee. Just water.

Cons: Practically everything!

Cons: Entertainment

Cons: Was disgusted that I had only a 6kg small carryon suitcase & a laptop in my handbag (6kg) and had my carryon taken off me & put on the next flight & not getting delivered until 10pm tonight!!! Plus had to pay $60 and buy some clothes to wear to event tonight as luggage won’t arrive in time. Will never fly Jetstar again!!!

Pros: After we finally got checked in after standing in line (1.5hrs), due to the previous night's storms (& finally had to argue with staff, after they had already announced final check in)- everything else went off without a hitch. The flight operated- a plus when compared to my two previous JetStar bookings.

Cons: I organization of staff who had told us at "we would be fine" in the line we were in- only to be hurried to the "final check in desk" and have the staff there tell us to get back in line.

Pros: Seats were comfortable and the plane was nice.

Cons: I bought a bottle of water to take on the plane and had to get rid of it as there was a baggage check for liquids after security and before boarding. Every thing on board cost, even a can of pop but we were not allowed to bring any drinks. Seems like a way of gouging customers. Also no free entertainment option.

Cons: Short flight. Did not have food or refreshments. Did not like seat assignment. Pretty crowxed.

Cons: Baggage fees. Website. I tried for days to prebook bags. It kept coming g back with msg. Session expired. Go back. I did this several times finally gave up. Cost me $100 at airport. I had flown Virgin three days before and had baggage included. Wil fly them or Quantas next time.

Cons: Outrageous baggage fees that cost more than the flight!

Pros: New plane.

Cons: Really small plane. They placed my 6’8 husband in a regular row, when there were 2 bulk head and 1 exit row seat available. The “meal” = 3 half sandwiches - mayo & tuna (smelled through the cellophane wrapper) and a bottle of water. No entertainment. LOST MY LUGGAGE! Yuck. Avoid Jet Star.

Pros: Friendly crew, helpful

Cons: Seat pitch was very tight. Boarding by stairs and not jetway.

Pros: Flight attendants were friendly, professional, and very efficient while performing their duties

Cons: The landing was rough. Pilot needs to work on landing

Pros: The window seats are good for sleeping.

Cons: No major issues on this flight.

Pros: Nothing

Cons: Our Monday evening flight was cancelled (midair so we wasted a night flying halfway there and back). 3 hours waiting to be told the next available flight is Friday evening. Told we would be refunded for accommodation costs up to $120 per night per person. 2 weeks later and yet to see that money. There is no inflight entertainment or food. Hand luggage is weighed at the airport and it is $50 if you are over 7kg

Cons: Had to sprint it to get to our connecting flight. The crew was not helpful at all and had the gall to charge an outrageous bag fee.

Cons: Jetstart didn't serve us a glass of water on flight and the crewes were not kind. They charged $60 for a carry-on-bag. I think the fare is very expensive.

Pros: one crew member appeared to authentically greet and farewell clients with a twinkle in his eyes.

Cons: many of the other crew members appeared to actively dislike their job and to treat passengers disrespectfully,

Cons: Flight delayed over an hour then kept waiting another half hour on runway. Couldn't land straight away in Denpasar and had to circle for another 15mins

Pros: Leg room

Cons: Delayed almost an hour. Landed and had to wait in another queue to get off the plane. Been waiting 15 minutes on the runway. This is really ruining the only holiday weekend I get for months.

Pros: I'd already been in the air a total of 18 hours so this flight was only 1.5 hours so the finish line was in sight, could hardly wait for it all to be over

Cons: Already be there

Cons: Crew asking borderline rude questions, e.g., didn’t you hear...

Cons: The air pressure in the plane not good causing significant pain I’m my ears

Pros: Friendly staff

Cons: No legroom

Pros: Although the flight was delayed 20 minutes, the staff were efficient, polite and helpful with my elderly mum.

Cons: 40 min delayed!!

Cons: We were shocked to be charged $275 for two checked bags. At the point that you are checking in you are trapped and don't have a choice but to pay it. We were told that if we had paid in advance it would be cheaper, but we didn't know what the weight of our bags would be so I just figured I'd pay at the airport. They didn't say that they charge so much more at the airport - which is a total rip off. We were also harassed by not having the email that showed we purchased an Australian Visa which is digitally tied to our passport. If they need to verify our Visa, then they should have the electronic means to verify it. Also, we were traveling from Sydney to Auckland so since we were leaving the country I'm not sure why they had to see our Australian Visa in the first place. We were already in the country!

Pros: New Generation 737 aircraft. Leg room good. Boarding fast with Queue-Jump.

Cons: Third successive time my prepaid meal hasn’t been delivered. Never get a refund. Cabin crew pretty average. Captains & First Officers need more practice in simulator on smoother touchdowns!

Pros: Nothing.

Cons: Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

Pros: Basic flight. Got me from A to B.

Cons: Overly restrictive carry-on weight allowances (less than international standards) meant paying an extra charge that added 50% to the cost of my ticket. Will think twice before flying TigerAir again.

Pros: Flight attendants were friendly, professional, and very efficient while performing their duties

Cons: The landing was rough. Pilot needs to work on landing

Cons: Even charge for water

Cons: Nil to report

Pros: Price..on time and a smooth flight.

Cons: I learned that JetStar was the cheapest option for a reason. Check-in at Narita was a nightmare. Without any luggage to check it was over 1.5 hour wait just to check in.