Find cheap flights to Brisbane

Pros: "Crew were nice and entertainment was ok."
Cons: "Flight was 1hr 40 minutes late and had to catch a bus to the end of the airport to even board. As well as shared terminal gates..."

Pros: "The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi"
Cons: "Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member"

Cons: "Bigger seats, more room between the seets."

Cons: "Unfortunately the flight could not be shorter. Otherwise a perfect flight, and well worth the price."

Pros: "New screens new seats and very modern"
Cons: "Flight delay could’ve been shorter."

Cons: "Boarding wasn’t differentiated. Flight departure was delayed but they made up time en route."

Pros: "staff were nice"
Cons: "-priority boarding isn’t priority -only vegetarian food"

Pros: "Great experience - love travelling Qantas on International flights"

Pros: "crew was very nice"
Cons: "entertainment system malfunction needed a long time to reboot"

Cons: "Nothing"

Pros: "We eventually got to our destination safely although very stressed"
Cons: "The plane from Sydney to Brisbane was awful. The section where we were seated had a permanent cover over the windows, ours and others near us, over a large section. This was really claustrophobic. It was like being in a closed in tin can. It should be disclosed that the window seat is not a window seat so you have the option to change to somewhere else. The seats are really quite cramped. A huge delay"

Cons: "No complaints"

Pros: "Consistently good"
Cons: "2,hr delay - weather"

Pros: "Tge flight and landing were uneventful"
Cons: "One hour delay taking off. Departure gate change. Cramped seating. When plane totally loaded, further wait for ground crew to load baggage. No refreshments until way late due to delay. Water should have been offered during the delay due to loading."

Cons: "Delays due to storms slowed our departure and made the boarding process a little confusing"

Pros: "It is always a good flight with Qantas,great staff are friendly and helpful for me and all passengers.like watching the movies,meals are good quality.You are updated with what is going on as you fly."
Cons: "A twenty minute delay on landing and was raining in Bangkok but that is ok."

Pros: "The view"
Cons: "Poor food and no choice, only given tofu noodles! The general appearance of the plane was dated and worn, needs a refit. It felt more like a cheap budget airline not ‘the spirit of australia’ as branded. The touch screen was so bad that you forced the persons head in front to move when you pressed the screen."

Pros: "Excellent seat comfort & entertainment options. Food was average."
Cons: "No vegetarian meal options"

Pros: "Flight departed slightly late but arrived on time. Great movies to choose from. They gave you little kits that had a sleep mask, toothbrush and toothpaste, and ear plugs. The food and drinks available were good. There was a USB and outlet for charging."
Cons: "My husband’s screen didn’t work for watching movies and his seat did not recline, but mine did."

Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."

Pros: "Crew fantastic, food was delicious, boarding efficient - but they use a 737 on this leisure route which is a bit arduous for what is a 6+ hour flight."
Cons: "Use of 737 and lacklustre entertainment system compared to A330"

Pros: "Complimentary Inflight drink and the effort from crew to accommodate English second language passengers in my row."

Cons: "Qantas mucked up my seating and then tried to tell me maybe it was just my use of the booking system."

Cons: "Never went, why would you not know that?"

Cons: "Very old plane, entertainment pathetic. Seats bad Time to retire plane.."

Pros: "Crews in flight are friendly Meals are decent Movie collection in flight are plenty"
Cons: "Can't check in via mobile app nor kiosk in airport Still using 747. The plane could be made in 70s? 80s?"

Pros: "good"

Cons: "An hour late"

Pros: "Efficient loading & unloading. Flight was on time."
Cons: "Seats were way too close together!!"

Pros: "Both planes were clean service was good"
Cons: "Both flights delayed"

Pros: "The staff were great but the wait time on calling quantas is ridiculous, check in on an old machine is slow etc"
Cons: "requested an aisle seat online and was not given one. I requested vegetarian meals but was automatically served up dead animals as food so had to keep requesting vegetarian food everytime food was offered. Rather that checking in with an actual human I was directed to a slow and time consuming check in machine."

Pros: "Excellet service. I liked where I seat that was very much appreciated. Its nice to have delightful meal and having bottle of water in seat pocket was a nice thought. Boarding was excelent. It was called section by section. Cabin crew were very friendly and attentive. I always like to fly with Qantas"
Cons: "What I don’t like is always late in boarding... But having said never be late in arrival. Always arrived in time .."

Cons: "Flight attendants and staff were extremely rude and condescending"

Pros: "Great service, flight was not packed and had an exit row to myself."
Cons: "Delayed by a half hour. Better than the 2 hours the last time I took this flight 3 weeks ago."

Pros: "Roomy, boarding was efficient, clean"
Cons: "some crew member favoring, service attitude"

Pros: "Overall a comfortable way to travel."
Cons: "For flying business the food was awful; the person sitting next to me actually sent his meal back it was so bad. They had a relatively pedestrian menu, but were unable to deliver. The steak was overcooked and grey throughout, prawn starter was tasteless and bland, and panna cotta was overly sweet and weirdly goopy. The dinner options were so uninspiring that I skipped. I understand that it's airline food - but don't offer it if you can't at least make it slightly acceptable.... The staff was a bit all over the place and slow - it seems like having the flight at capacity was too much for them to handle. The sets in business are really starting to show their age and need a really need a steam clean."

Pros: "Great crew, meals were good."
Cons: "Flight delayed three hours."

Pros: "I didn't eat dinner as I was too tired, but the breakfast was good and dinner looked pretty good. For airline food, that is. The staff were very polite and friendly."
Cons: "I previously flew Tokyo to Sydney premium economy on Japan Air and that created expectations. This was significantly worse. The seats were not as comfortable or as spacious. On JL, you have a bit of a barrier between you and the person in the next seat. On Qantas, you very much do not. While this is probably more just bad luck than anything else, the boarding experience was nightmarish with swarms of people blocking every passage."

Pros: "Everything"
Cons: "Nothing"

Pros: "Flew over the Antarctic! Had an empty seat next to me Looking out of the window Good entertainment system"
Cons: "Not offered a drink until I asked on both meal services. 2hr late departing due to airport congestion due to to Qantas over Sydney centric focus. Food was good but maybe a bit sparse Evidence of of cost cutting. Long flight (14hrs)"

Pros: "Helpful service and comfortable seats"

Pros: "Fantastic service"
Cons: "Boarding gate was like queuing for a sporting event"

Pros: "Seat so small , lack of back support and cushioning"
Cons: "Seat is so uncomfortable. For the 6 hr trip need a back adjustment for such a cramped environment. Need review my future travel on Qantas"

Pros: "I loved the first meal and the choices all seemed amazing. Staff were friendly during boarding. Seats were really comfortable and good movie and song choices."
Cons: "The second meal, a small noodle box was dry, overcooked, and bland even with the dressing. The crew was not very friendly during the flight (I understand maybe they had a cranky passenger before and it was a long flight but smiling isnt that hard!). Inflight service was inconsistent as one side came down to serve 15minutes after the first side. The headphones looked quite dirty so I used my own. Boarding was quite slow and then takeoff was late but it was nice that the captain explained it."

Pros: "Excellent service. Comfortable seats in economy with good leg room"
Cons: "Poor screen & audio quality on movie system."

Pros: "In flight entertainment had a good selection"
Cons: "Delayed and missed connecting flight. As a result had to pay for a new one. Placed in the last row of economy so I could sit with my partner. Lied to by the check in counter. Disappointed by qantas yet again!"

Pros: "Nothing. The very best parts were still mediocre"
Cons: "This flight was so uncomfortable. The seats were small, hard and crammed together. Qantas should be ashamed of making people deal with that on a 13+ hour flight. They kept waking us all up and in general staff could provide little"

Pros: "Took off and landed safely"
Cons: "Entertainment is old compared to other airlines. Screen is low resolution."

Pros: "Good service"
Cons: "None"

Pros: "Included check-in baggage"
Cons: "Food options on the menu are very limited"

Pros: "Crew were ver friendly"
Cons: "Late departure?"

Pros: "Long flight, lots food, good experience"
Cons: "Was in economy so it is what it is"

Pros: "Crew great. Very grateful for the cuppa"
Cons: "Headrest low for a tall person. Shoulders sort of rested on it. Notconfy"

Pros: "Landing."
Cons: "Huge delays on check-in. System failures but also elderly people not knowing the check in process and causing further delays. People taking too much luggage inside the cabin. No food options for gluten free. No water served. Smooth flight though. Check-in staff at luggage short tempered."

Cons: "The food and drinks."

Cons: "There is no entertainment on VirginAustralia on a flight that is 7h long"

Pros: "Staffs were very rude. They are not professional. Slow service.bad impression"

Pros: "Free WiFi and a snack of crackers and a dip."
Cons: "All good!"

Pros: "fast boarding"
Cons: "better movies"

Pros: "The seats were very comfortable and afforded plenty of leg room. I would recommend Virgin Australia"

Pros: "Food was unexpected and good, healthy"

Pros: "Comfortable seats, enough leg room, great staff"
Cons: "Rude loud family 3 rows back, kids noisy all night, parents talking above them"

Cons: "No in flight entertainment"

Cons: "WiFi didn't work and the movies were dubbed over"

Pros: "Easy checkin online. Easy bag drop at airport. Staff friendly and helpful. Snack enjoyable."
Cons: "Typical seating, far too cramped. Person beside me encroached on my personal space throughout the flight. Thank goodness it was only a 2hr flight between Melbourne & Brisbane."

Cons: "Going Melbourne delayed nearly 1.5hour Back home Brisbane another nearly 1.5hour and gate change a few times Very very bad experience"

Pros: "arriving in Brisbane!"
Cons: "Delay as for some reason it appeared there was no knowledge of length of Dunedin runway. Plane old, not very clean. No entertainment and no food. Did not book a meal but felt that due to 3 hour delay there could have been a slice of bread, a bun, or something, on offer."

Pros: "Nothing !!!!!!!"
Cons: "Flight delayed 12 hours!!!!!! Baggage lost!!!! Entertainment system broken!!! Air con on plane warm and very stuffy on flight!!! Virgin is ruining my holiday!!! I will never fly with them again!!!!!!!"

Pros: "Absolutely nothing!!!!!"
Cons: "This airline sucks!!!!!!!!!!!! I will never fly them again!!!! 12 hr delay then they lost my bag!!!! Virgin you Ruined my trip!!! Then the entertainment system was broken and the air con was hot, the stuffiest flight of my life!!!!!"

Pros: "-Professional, clean. Staff seemed happy to be there. -Use of both front and rear boarding allows for faster departure."
Cons: "-Need clearer instructions or a crew member to direct passengers to front or back of plane. -In flight entertainment depends on predownload of an app."

Cons: "Flight cancelled, then booked by Virgin without consultation, onto a flight via Sydney that would take 6 1/2 hrs to get there, had to request another flight but still lost most of the day of my holiday, plus left with many phone calls re change of rental car, arrival , parking bookings, and no compensation and then stress when I got to the airport and was told that despite being "booked " on the much later flight, now I might not actually have a seat. I had to wait while attendant at counter tried to find seats and only watch as they were taken by someone else several times. So unnecessarily stressful and misleading. Lost my original seats, had to sit separate from my companion, and no real concern by Virgin about their impact on customers' plans. Last time I flew, the plane was cancelled, and we had to wait hours for another one in the terminal, so I missed the body corporate meeting that was the ONLY reason I was flying to Brisbane, paying for overnight accommodation and car rental and flight and I MISSED it. Huge cost for NOTHING, as despite driving straight to the meeting, it was just finishing. Whilst at the airport trying to fly home, I heard another Virgin flight cancelled , again due to "unscheduled maintenance". Seems that maintenance and mechanical problems are common and way more common than they should be. So that is a big worry!"

Pros: "The flight was good. On time. Friendly crew."
Cons: "Bag drop check in was terrible. So slow. Boarding wasn't efficient"

Pros: "Great boarding and efficient flight"
Cons: "The crew - unsmiling, unfriendly and seemed to hate their jobs. Food - meusli bar !"

Cons: "Virgin was responsible for our transfer and did very little to help their international travelers"

Pros: "I paid extra for the new Economy plus seats. Completely worth it and not too expensive. I always fly Virgin Australia to Los Angeles"
Cons: "Airplane food is never great but it's the best you can get."

Pros: "Service was great, aircraft okay"
Cons: "Would have liked a charging point on such a long flight."

Cons: "The food was a couple of cookies....There was no entertainment."

Pros: "Attentive crew"

Pros: "Overall good service"

Cons: "The crew"

Pros: "second time flying with Virgin. Had a great experience the first time so i choose specifically to fly with Virgin Australia knowing that it was going to be a long flight. I wanted the comfort and i knew i would have it with Virgin. they delivered, thank you Virgin."
Cons: "Needed more water runs."

Pros: "Crew was very nice and polite from LA to Brisbane. Comfortable seats from LA to Brisbane, if we did not end up sitting 4 of us in 3 seats due to some very thoughtful seating assignment of my family. Food was good, but less compared to Quantas."
Cons: "1. Unable to check in online, which created a problem with seating assignment of my family. By default we were supposed to be separated 2 and 2 members of family, sitting each group with a stranger, each in aisle seat... well thought through, but my 2 year old would not sit still 14 hours in the middle seat as he wanted to walk and go to play with his dad and brother... anyway, good job Virgin Australia. 2. No botlarfing tickets from LA to Brisbane were given to us by not so nice lady at the checking in NY. We ended up looking for Virgin Australia booth in LA, which delayed us so much that the plane was waiting for our boradibg... I was unable to even change diaper or get mild for my little son.3. Another frustrating situation was when the same "virgin America" representative in Newark forgot to put out Global Entry on our boarding tickets and we had to go through a regular check in. 4. The same Virgin america person asked us to repackage 6 suitcases due to 1.5 pound over weight, although looking at the scale, scale was giving a different weight the same suitcase when measured a few times after.... 5. You have to pay for food from Ny to LA. I did not expect it as my experience with quantas on the way from NY to Brisbane via LA was different."

Pros: "Easy bording process. Left early and smooth flight."

Pros: "The flight was very good."
Cons: "What I didn't like was having my flight changed from the original 7 pm to 5 hours earlier! It messed up our arrangements and meetings with others."

Pros: "Airplane was divided into separate sections which made the overall flight quieter than other airlines. The seat spaces were larger than other airlines making it possible to actually sleep. They gave us blankets, pillows and eye covers, unlike other airlines, and plenty of food. The quality of food was good, too. Overall for a 14 hour flight, an excellent experience."

Pros: "staff onboard the flight were helpful to mum, she said they were really nice"
Cons: "I booked this flight for my mum who has dementia. I was told o pick her up at the excess baggage area, where her walker would be and that she would be brought by staff there via wheelchair. After 45mins and no mum, I asked staff where she was. They said they were waiting for me at the gate as they didn't have enough staff to bring her, and I couldn't take her walker through security, so I had to go there and pick her up (passing 4 staff members with golf carts just sitting and waiting). luckily she wasn't distressed, but when I got to her, the man at the desk was then told over the radio tthat he could bring her down... poorly organised. Not the end of the world, because she was okay, but it could have been really upsetting for her otherwise."

Pros: "Nothing"
Cons: "Everything. They required us to get a visa even though it WASN'T NECESSARY AT ALL! Which cost us around 100 usd. I want it reimbursement immediately."

Pros: "Quick 1hr 20min flight from Syd to BNE. SYD"
Cons: "Everything was good"

Pros: "The snack and OJ eere ok."
Cons: "Not picking my own seat, boarding from front AND rear is a nightmare, crew could care less! My seat was next to the bathroom (the front bathroom was unusable) so I had people hanging on my seat the entire flight...entertainment ap must be downloaded before flight! Not to mention we were an hour late due to weather even though every other flight was on time!"

Pros: "The checking-in in Perth domestic terminal was very fast. The flight was less uncomfortable than usual for the economy class."
Cons: "The lack of food options."

Pros: "Flight attendants recognized my discomfort, asked about pain. Gave me ice, pain medication and water for my toothache. Great job."
Cons: "The toothache."

Pros: "Like the corporate image & modern design of different facilities etc. The check-in was nice & smooth."
Cons: "No greeting or smile from crew staff (I think it's important as it shows welcoming)."

Pros: "Service"

Pros: "The crew was pleasant, courteous and helpful."
Cons: "Would have liked a little more to eat, especially with the early rise to get to the airport in time. Qantas serves breakfast."

Cons: "rude check in staff poor safety issues no comms when diverted to another airport damaged luggage AGAIN..."

Cons: "Tried for over 40 mins to make an earlier flight - airline would. R change my ticker because of third party carrier .impossible to get through and change flight . This will make us go directly to airline - it was the same price"

Cons: "tiny spaces and people still pushing seat back"

Pros: "Liked that they boarded from front and back"
Cons: "Nothing"

Cons: "Crying babies!"

Cons: "Seating is not spacious. No free snacks or beverages. But the price was right!"

Pros: "Speed"

Pros: "In time take off. Early landing. Comfy seat"
Cons: "Nothing"

Pros: "Seat not very wide"
Cons: "Screaming kids in business & just behind business"

Pros: "Boarding was easy"
Cons: "Been ontime"

Cons: "I prepaid for my meal and it was brought to me soon after I boarded about 4pm. I wasn’t hungry as I already had lunch. It would have been better to bring it for me at dinner time, Sydney time as that’s what my body clock was on. The last service was too close to landing."

Cons: "Delayed so long."

Pros: "Nice crew inside the plane"
Cons: "It is outrageous the price for overweight cabin that was not even 10kg. Not food or entertainment included in ticket price. Even if it's a short flight, at least water to keep passengers hydrated should provide. Really uncomfortable with this situation."

Pros: "Plane was clean. Crew were professional. Ahead of schedule arrival."
Cons: "It's an economy airline, so it has the usual compromises on entertainment and refreshments."

Cons: "Time"

Pros: "Price"
Cons: "Time"

Cons: "Small walkway and seats."

Pros: "The flight crew was awesome. The aircraft was beautiful."

Cons: "TERRIBLE service. I hate this airline. Dreading the flight back home on this ridiculous airline."

Cons: "It could have not been 2.5hrs delayed"

Pros: "one crew member appeared to authentically greet and farewell clients with a twinkle in his eyes."
Cons: "many of the other crew members appeared to actively dislike their job and to treat passengers disrespectfully,"

Pros: "Excellent. I arrived early and Jetstar accomodated me with getting an earlier flight."

Cons: "The coffee"

Pros: "business seats did not reclined ..... if i knew that not buying jetstar"

Pros: "They did try to make up time in the air"
Cons: "Plane was a little late arriving so boarding was delayed which then resulted in longer delays as wind gusts kicked in and could not take off after boarding the plane result missed bus connections"

Pros: "Good service and nice people"
Cons: "Nothing everything was good"

Cons: "Ok so. With ticket purchase you only get a carry on bag in economy. To pay for a checked 15kg bag is $68, but only if you pay ahead of time. If you pay at the counter it will cost you $100. The woman at our gate was completely alone, and clearly frustrated by the situation and kept radio-ing for information about where the rest of her crew was. They are flying 787 Dreamliner now and just squeezing as many people as they can on them. I am a 5’10” female and my knees were hitting the seat in front of me. Want to recline your seat? Go ahead, but the bottom of the seat now slides forward as well to compensate for the lack of space. So if you’re tall like myself, you can’t recline your seat because it forces your knees further into the seat in front of you. Lastly, they have this ‘amazing entertainment service’. It’s $8 to watch a movie or play a game of solitaire. Such a scam. Water is the only drink included and the power outlet in my seat didn’t work. They are exactly what they have always been, but dressed up nicer, cheap and crappy airline looking to make as much money as possible. Won’t be flying with them again. For the money I paid to check a bag plus ticket cost, I could have flown a much nicer airline. will do next time!"

Cons: "Two hours delayed on the way. Four and a half hours delayed on the return flight. No explanation or apology for either leg."

Cons: "Rude ground staff."

Cons: "Short flight. Did not have food or refreshments. Did not like seat assignment. Pretty crowxed."

Pros: "None of it"
Cons: "The whole Jetstar team"

Cons: "Outrageous baggage fees that cost more than the flight!"

Pros: "Air conditioning comfortable"
Cons: "Will not travel again on jetstar as seating is very uncomfortable..not good for aussies probably suitable for asians who have shorter legs."

Pros: "Very capable crew flying in terrible conditions with high winds. Flights after our take off were suspended due to appalling weather."
Cons: "There's little to like. Extremely cramped conditions. Poor food and beverage. Avoid if you possibly can."

Cons: "Nil to report"

Pros: "The flight was on time leaving and arriving good checking."
Cons: "The plane is very basic no entertainment very dull."

Pros: "i like the use of kiosks they need to have more machines as the staff have a poor service attitude and give the responses as machines."
Cons: "Booked a ticket with 20kg checked bag; didn't pack as much so took a carry on. The flight was delayed so they decided to weigh carry ons. It came to 10kg plus Laptop bag. They charged me $50 extra. On explaining I have 20kgs included and am happy to go check it in myself. They didn't let me. Not sure why when the flight was delayed by more than 30 min. staff not helpful or considerate. No solution offered to make me happy or to acknowledge that I had already paid for 20kg. I could be talking to a machine and it would've been the same outcome."

Pros: "On time Polite and friendly crew Way better than Qantas"

Pros: "Clean planes."
Cons: "Hidden last minute weight fees on carry ons. In our case an extra $360. This is apparently a common complaint. Terrible scam."

Cons: "How is it that a chair on a public train can be more comfortable than one I pay thousands to use"

Cons: "Customer service and Jetstar CANNOT be used in the same sentence. Flight cancelled by carrier no viable options offered by phone representative held on the telephone for over an hour whilst travelling to airport in an attempt to get a flight home. Holiday cut short, had to return rental car 1/2 day earlier than what had been paid for, lunch reservations had to be cancelled and no responsibility accepted by Jetstar representative. Well they have definitely lost me as a customer, none of the companies I own would treat a customer in such a manner we believe that we NEED customers to stay in business. Then to top it all off had a hour and a half travel time from Bne as opposed to half an hour from Coolangatta."

Cons: "Crying kids on flights drive me nuts. Not much can be done about it though. Also it is really mean of Jetstar to charge for inflight entertainment. I can understand charging food food and beverage, if they have lab our and procurement costs but running an entertainment screen costs them nothing. It is outright opportunism. Also while I'm on the topic, my continuing winger is luggage charge calculation. Why do I at 72kg with 10kg of luggage have to pay extra when a 150kg person doesn't. Air travel cost is directly proportional to payload. This has to change."

Pros: "Boarding was very quick and efficient."
Cons: "No entertainment."

Cons: "I had to pay extra to replace my trip to Darwin"

Pros: "Need to replace seat."

Pros: "the price was cheaper than other airlines"
Cons: "we had to pay to check bags, change flights, etc. also, no free little snacks or movies, radio, etc."

Pros: "The ease of online check-in and printing my baggage stickers upon arrival at the airport. The staff at the check-in desk were lovely, the staff on the plane were lovely; it was great."
Cons: "Nothing. I've previously had very average experiences with Jetstar which made me uncertain about booking these flights but I was completely overthrown by the service turn-around. I'm now a Jetstar advocate."

Cons: "Nosie"

Cons: "Beer was warm. At that price for average beer it would be nice to have it cold!"

Pros: "I was rebooked to JQ7001 which is VERY disappointing as it leaves Sydney 6 hours later than JQ199, my original flight. Reason given by Jetstar: JQ199 has been closed. An outright lie as JQ199 departed Sydney as per schedule today. I"

Pros: "Polite staff well organized"
Cons: "My flight was 45 minutes late Absolutely no room when seated"

Pros: "Jetstar staff we able to change all my flight details"
Cons: "Better communication between Jetstar and passages as it was me who notified them that I would miss my connecting flight due to the rescheduled departure of my original flight from Melbourne to Sydney."

Cons: "Jetstar is the worst airline around. Its absolutely ridiculous that they charge you 10X more for checked luggage at airport check-in. When I booked my flight 5 months in advance, I didn't see the option of buying luggage (and also didn't think it mattered at the time because normal airlines like Delta, United, etc. charge the same rate no matter when you decide). Thank goodness I knew to buy luggage before getting to the airport but was still charge $60 AUD (when it would have only been $35 if I did it when I originally booked). And it would have been over $150 if I waited for the airport. WHO THE F CARES WHEN I DECIDE TO CHECK A BAG??? YOU STILL HAVE TO GO TO THE COUNTER NO MATTER WHAT. Jetstar is such a low class airline. Then they wanted to weigh my carry-on which was 9kilo (2k over the limit)... full of all camera gear. The guy literally started yelling at me, made me feel so uncomfortable, and my eyes began to water. He was screaming to another woman in front of everyone that I was WAY over the weight limit and was to be charged $210. He was extremely aggressive. (This was a moment I wish I would have whipped out my phone and took a video... would have gone viral). The woman wasn't any better either. At first she was really aggressive and I hadn't said a word. I just watched them react as if I brought a weapon. She raised her voice at me yelling about the stupid luggage being too heavy.... and at that point I told her that she needed to lower her voice and talk to me like a human (let alone a customer). At that point she did realize that she was being ridiculous and lowered her voice (I might even give her the benefit of the doubt and say the guy may have rattled her). I explained to her that I was carrying expensive camera gear and batteries (which you cannot put in checked luggage) and that I'd be happy to put it in the checked bag (especially since I had extra kilos that I hadn't used). She said I would need to sign a waiver exempting them from being responsible if anything was stolen from my bag. I politely said absolutely not. If you cannot get my luggage to my destination safely then I would happily not get on the plane and walk over to the Air New Zealand desk and buy a ticket. At that point she looked me up and saw how much I flew with them and then decided to let me on the plane. Which mind you, the plane was 75% EMPTY. After all that. Geez. Never again Jetstar. Never again."

Pros: "Few crew members who went out of their way to ease our frustration"
Cons: "Surprise expenses Most people who buy directly through the Jetstar website add baggage allowance. You don't get this option when buying on Kayak. Poor connection and wait time The long layover was annoying, and proved costly, too. You need to buy a Visa in Australia if your layover is longer than 8 hours. Kayak doesn't warn you about this, and so you have to collect your baggage, go through customs, and buy a Visa. In sum, Kayak shouldn't allow you to purchasing strings-attached tickets from this airline."

Cons: "Flight cancelled Had to recheck in. Boarding gate changed 3 times"