Daily cleaning, installation of cabin HEPA filters on flights to Perth
Virgin Australia, Etihad Airways and Singapore Airlines have waived their change and cancellation fees on flights to Perth. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights to Perth.
The cheapest airline ticket to Perth from Australia in the last 72 hours was $107 one-way, and $194 round-trip on the route from Adelaide to Perth. The most popular route is from Melbourne to Perth and the cheapest ticket found on this route in the last 72 hours was $258 round-trip.
In general from Australia, Emirates, Etihad Airways and Jetstar fly the most to Perth.
Perth Airport is 10 kilometres from the centre of Perth. View on map.
Perth is served by Perth Airport, also commonly referred to as Perth. The airport code is PER.
A convenient way to transfer between Perth Airport and the city centre is to take the CONNECT Airport Shuttle that links the airport with five locations in the centre of Perth. You can buy a ticket for the shuttle on board and it will cost you around $15. Those who prefer to use public transport can also use Transperth buses that connect Perth Airport with various points in the city.
Yes, you can store your luggage for a maximum of 6 weeks at Perth Airport; self-service lockers can be found in all terminals. If you have bigger items that you would like to store at the airport, head to the Smarte Carte office in Terminal 1 that is open round the clock.
Perth Airport houses all sorts of stores where you can find whatever you need for your trip. You will find convenience stores such as Relay and WHSmith, gifts in the Australian Way shop and medicine in Amcal Express. For devoted readers and gadget enthusiasts there is Link, while for kids Zoodle sells toys and children’s books.
If you are planning to hire a car for your stay in Perth, you can book it in advance on the airport’s website: the car will be waiting for you when you land in Perth and you’ll avoid formalities at the airport. Pre-booking the car before your flight to Perth also allows you to compare prices and choose the best deal.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Perth.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Perth is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Perth with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Perth up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Great crew & nice meals."
Cons: "The touchscreen menu icons does not seem to be working as you have to keep tapping the function tabs so many times. This is wasting a lot of time."
Pros: "CREW WAS HELPFUL AND OBLIGING."
Cons: "IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY."
Pros: "Good seat, great service. Typical quality QANTAS flight - perfect"
Cons: "Maybe the seat could have been more comfortable."
Pros: "The crew was amazing. I asked a crew member for some paracetamol for a headache. Several crew members kept checking up on me to make sure I was fine."
Pros: "Crew were lovely. Boarding was quick. Flight landed early."
Cons: "Food was average"
Pros: "Great crew and comfortable sear"
Cons: "Older plane so entertainment system left a bit to be desired"
Pros: "Smooth boarding. Left on time. Uneventful flight (good). Arrived ahead of time"
Cons: "Only had overhead video displays, not individual ones in the back of the seat, so no choice of entertainment. No matter, I read a book!"
Cons: "Everything - no crew or pilots so delayed. Then engineers on the plane so delayed. No in flight entertainment as broken - plane appeared to be from the 90s as no way to charge devices. Over 2 hours late and the plane was so old we felt like we were going to break up on landing. Terrible experience"
Cons: "We came from a week of 45° heat to air conditioning with misting capability, very impressive, loved it. But l got very cold, my own fault didn't a ask for a blanket quick enough."
Cons: "Did not know that we had to download entertainment app So consequently no inflight entertainment Pack in like sardines"
Pros: "We had an amazing crew from Sydney to Perth from the Captain on down. They were courteous, professional, intuitive and extremely helpful. Of the 3 legs on our long journey this crew was the best."
Pros: "Excellent in-flight service"
Pros: "Staff was wonderful. Food and cleanliness was good. Pilots communication was accurate and helpful."
Cons: "We were travelling with an infant. Although we had requested for crib/bassinet we didn’t get one. To add to the anxiety, we noticed that none of the bassinet seats were allocated to parents with infants. There were at least 3 families with infants and lots of children due to school holidays. But we all had to make do with our cramped seats. Maybe Qantas can plan this better. It isn’t so difficult as they usually know how many infants are travelling, in advance."
Pros: "Crew was great..easy check in for a techno dinosaur like me."
Cons: "Was not impressed with the seat armrests...but it was my first time on the dreamliner...usually fly airbus and sleep like a top !Would also prefer not to have to do customs till I reached Adelaide but thats just a minor quibble."
Pros: "check in easy at Adelaide airport"
Cons: "The plane had small drop down screens every 4 or 5 rows which are totally inadequate for watching anything. gives no choice and poor sound quality (lag between vision and sound) Pork meal was some sort of tasteless slop in a cardboard box with rice and a green veg. It seem as if short flights are getting a raw deal with old planes and sub standard food, systems to save costs. If they cannot maintain a consistent level of standard across all their products let another provider in who can."
Pros: "Crew were great"
Cons: "Lost bags"
Pros: "It got me home in one piece safe and sound, what more can you ask for."
Pros: "Food was a improvement luggage transfer to connecting flight great a"
Cons: "All good"
Pros: "Cabin crew were terrific. On board was also very good. Attentive and courteous."
Pros: "I'm not sure the reason I wasn't able to change my food selection on QANTAS, but the site never allowed me. I bought the flight thru Justfly.com"
Pros: "Flight ran on time Cabin staff good"
Cons: "Insufficient leg room for normal sized person Food choice poor Maybe seat backs could be fixed in place (as in the US)"
Pros: "Friendly customer service crew, nice amenities kit, and quick boarding."
Cons: "Old aircraft (737) let’s down a good company and frequent flyers."
Pros: "Great service"
Cons: "The boarding process with qantas domestic is always chaotic. No one is policed on their seat numbers, status or fare class. this creates a chaotic process for boarding and securing overhead luggage space for higher fare paying customers"
Pros: "Overall ok."
Cons: "Ancient plane in bad need of a refurb."
Pros: "Good crew service"
Cons: "Food was tasteless just warm and food servied don't reflect the menu."
Cons: "Delayed departure as usual unsuitable aircraft (737) for 5 hour flight. It's time Qantas steps up and puts a proper aircraft on the Singapore Perth flight. Even the budgets are more comfortable that this."
Pros: "The 787 Premium economy"
Cons: "Crew service was disgraceful"
Pros: "Liked service and entertainment"
Cons: "Lack of legroom"
Pros: "It was a smooth uneventful flight. We arrived on time."
Cons: "The distance between the seats has decreased substantially. Reminds me of a Jetstar budget flight. The food being served in cardboard boxes was Aldo a big shock. For the cost of a qantas flight I expected more comfort and better food served"
Pros: "Ok selection of TV content. Pilot focussed on getting us to Perth quickly."
Cons: "Crew put lights out right after take off - hoping to shut us up and keep us out of the way. Poor movie selection due to streaming limitations (license issues for wireless streaming of content)"
Pros: "Thanks Qantas for a great trip home. Good food and service."
Cons: "The new uniform look is terrible."
Pros: "Friendly crew."
Cons: "Nothing that is unique to Qantas or just flying in general."
Pros: "The entertainment had a great selection"
Cons: "I would have liked another round of drinks. Also people were still walking around and to the toilet when the fasten seat belt sign was on..."
Pros: "On schedule departure & arrival times Seamless easy check-in at Learmonth"
Cons: "On board food offering was poor Expensive for distance travelled No onboard entertainment"
Pros: "It was on time and very good service."
Pros: "Crew very friendly"
Cons: "Departure 50mins late, arrival 10mins late then wait 45mins for bags to arrive ... not good enough"
Cons: "I am a frequent flyer with QANTAS and a regular customer for many years. Why then do I get the worst seats on the aircraft (last row without reclining). These seats are often assigned to me and they are extremely uncomfortable. I booked a paid fare and did not claim points. My FF preferred seats are mid-plane, aisle. The screen had very poor contrast and it was like watching through cloth. To make it worse the entertainment system had very poor sound with long periods of frozen frames and staccato sound making it difficult to follow the plot. My wife's system (also FF) was the same. Not happy with the "special welcome" given to FF passengers!"
Pros: "Extraordinary crew energy, plenty of food."
Cons: "Ran a bit late and boarding queue was unusually chaotic."
Pros: "Nice seats."
Cons: "Poor selection of entertainment options. New iPad system cheaper for airline, but offers less than the in built wired system it replaced."
Pros: "The food and service were excellent!"
Pros: "Customer service was outstanding"
Cons: "There was no Sauvignon blanc on the wine list"
Pros: "The in-flight crew were just fantastic. Couldn't fault the service. Nothing seemed to hard. Thanks to all!!"
Cons: "20 minute delay in take-off."
Pros: "Faster service.. More attention to customers."
Cons: "Very bad service, entertainment and terrible food.. My food even had plastic in it.. Which I reported to the crew.. Please improve your standards."
Cons: "Crew are now full of attitude for some reason almost cold and unfriendly. Also the seats are very firm and uncomfortable."
Pros: "The crew were friendly"
Cons: "I paid $60 for an emergency exit row for more legroom but I was seated next to a giant who spread over onto my armrest forcing me to lean towards the aisle. Not his fault - he was just too big for a single seat! Food has deteriorated to a cardboard box of slop. Entertainment options were extremely limited in comparison to other carriers. Noisy aircraft, poor quality headsets (I'd inadvertently packed my NC headphones in checked luggage)."
Pros: "Crew were good & Gold ( Emerald) FFlyer so boarded well"
Cons: "Small seats (narrow) isle seat, being knocked on the shoulder by passing people"
Pros: "Yes the crew was great."
Cons: "Seats could have been more comfortable and very little leg room."
Pros: "Included check-in baggage"
Cons: "Food options on the menu are very limited"
Pros: "Plane seats are ok - a bit annoying that there is no on board entertainment and you have to use your own phone etc. The butter chicken was edible."
Cons: "It'd be better if there were a selection of direct flights to Canberra. It's quicker to fly to Bali! We spent over 8 hours including wait time to travel from Canberra to Perth - via Sydney. No bag drop in Canberra - that was a surprise."
Pros: "All the crew were exceptional and the Captain was upbeat which was refreshing."
Cons: "All the staff were all extremely professional, just the plane was a little tired looking and grubby. When you sit for quite a while you cannot help but notice the dirt."
Cons: "No comment all ok"
Pros: "Easy checkin"
Cons: "Flight was late in leaving. Sat in seat for 45 minutes without moving."
Cons: "Leaving the day before. Not having just one but three delays and three changes of flights."
Pros: "Free wifi"
Cons: "Crew attitude/explanation of why not able to move into empty row (exit row). Not a nice attitude."
Pros: "Full plane with no room, no red wine, no room for hand luggage."
Cons: "Better plane"
Pros: "Friendly helpful crew with a can do attitude."
Pros: "Crew are good and seat is comfortable"
Cons: "Entertainment system wasn’t working"
Pros: "Entertainment, complimentary meal and beverages given the time"
Cons: "No Wi-Fi like other domestic flights"
Cons: "boarding, takeoff and landing all late, and forgot to serve my row with snack..."
Cons: "Crew was rude and discriminatory with Passports, for 18 hours stay layover I had to sit in chairs,. Not hotel or Lounge provided. Which is against international laws."
Pros: "Efficient and comfortable"
Pros: "Movie selection was good. Complimentary wine was excellent and plentiful."
Cons: "Seat room was cramped."
Pros: "Little interruption from pilot"
Cons: "Simon and His team were wooden and lazy."
Pros: "Seats were big enough and the entertainment was good"
Cons: "We had to wait an extra hour (after already waiting 6 hours because our original connecting flight couldn’t wait 5 minutes) because 2 people couldn’t sit in their assigned seats. They then got kicked off the plane which Is fine, but why should we have to wait while their bags are found. They broke the rules, they should have to pick their bag up when they get to Perth. Not inconvenience thousands of people!"
Cons: "Long delay before take off."
Pros: "It wasn’t outstanding but no major problems Whereas the boarding process for the flight from Melbourne to LAX was poor 3 and half hour delay on tarmac no air flow Only to have a person disembark as well further delay ( dont blame her) The staff were ok but their hollow reassurances about support that would be given on the ground in LAX because of the delays were just that Told virgin staff would be on hand to assist TOTALLY UNTRUE yes they we’re there but didNOTHING to assist with ongoing flight delays"
Cons: "See above"
Pros: "Miss Rankin was on board with me. She traveled to the back of the plane to an empty seat next to me from seat 9F."
Cons: "Couldn't check-in from the kayak app..."
Pros: "Thanks Simone and team."
Cons: "Entertainment choices limited"
Pros: "Crew were professional & flight ran ahead of time"
Cons: "Crowded seat & light meal wasn’t something I enjoyed"
Pros: "The staff were lovely."
Cons: "The flight was delayed by two hours, the earphone jack only worked through one side."
Pros: "Lovely plane, good entertainment, great refreshments!"
Cons: "Nothing was bad!"
Cons: "Half hour delay"
Pros: "His a combotable airline"
Cons: "Landeing it Wendy"
Cons: "Dropping off bag queue took longer than checking in. Isnt the whole point of drop bag is to avoid waiting? Took so much longer. Nearly an hour on the queue"
Pros: "Friendly staff; good value refreshment; arrival in Perth was early."
Cons: "On this occasion, all went well. Top marks!"
Pros: "Overall good service"
Pros: "Fast Check in & Boading using their self check in system."
Cons: "There were only two toilets at the rear of the plane as the front ones were reserved for Business Class. This caused constant queues from the rear of the plane making it difficult for those leaving the toilet as they worked their way back through the queue. This made it very uncomfortable for the passengers in aisle seats at the rear as people had to invade their space to get past each other, particularly when the food and drinks trolley came through. Entertainment was available only on your own device by planes wifi system. Unfortunately you needed to download an app before flying, so was not able to try this out. Virgin should of communicated this requirement prior to the flight."
Pros: "I found my experience with Virgin very good. I don't fly too often. I am over 70 and found both the ground staff and on board so courteous and helpful. Would fly again with them. Take off and landings were so gentle which is something I fear, but they have inspired me to "take-off" and enjoy my life."
Pros: "The flight was very good."
Cons: "What I didn't like was having my flight changed from the original 7 pm to 5 hours earlier! It messed up our arrangements and meetings with others."
Pros: "staff onboard the flight were helpful to mum, she said they were really nice"
Cons: "I booked this flight for my mum who has dementia. I was told o pick her up at the excess baggage area, where her walker would be and that she would be brought by staff there via wheelchair. After 45mins and no mum, I asked staff where she was. They said they were waiting for me at the gate as they didn't have enough staff to bring her, and I couldn't take her walker through security, so I had to go there and pick her up (passing 4 staff members with golf carts just sitting and waiting). luckily she wasn't distressed, but when I got to her, the man at the desk was then told over the radio tthat he could bring her down... poorly organised. Not the end of the world, because she was okay, but it could have been really upsetting for her otherwise."
Pros: "Always fly VBA and usually great"
Cons: "Madeleine my cabin staff member was extremely rude and less than accommodating and when I tried to broach it with the Cabin Supervisor - he asked me firstly "'have you done anything to upset her"? Terrible form Virgin Australia. A complaint has been tweeted and shared direct with VBA online."
Pros: "Check in staff most helpful,traveling with oversize lougage,surf board and kites along with carry on.no fuss and searched seating so l had a spear seat on red trip home.thanks"
Pros: "It was an enjoyable flight and we were well looked after by the staff"
Pros: "New clean plane and great service. This flight was far more comfortable than previous flights over this long distance."
Pros: "The price."
Cons: "Left late."
Pros: "Flight was on time and service was excellent."
Cons: "No entertainment on board."
Pros: "friendly staff smooth trip"
Cons: "it got abit stuffy the aircon wasnt great but it was a nice flight"
Pros: "Service excellence"
Pros: "Very little, again delayed in leaving resulting in arrival quite late"
Cons: "Unknowlingly dropped teeth which went under the seat and Virgin has no means of contacting airport to put mind at rest after flight and phone contact almost impossible as staff unable or unwilling to assist. No phone number in directory, no phones at airport. and in an emergency no way of contact and no one willing to do anything to assist. Food better but still too much rice. Long boring flight with no entertainment in flight. Very Very Disappointing Robert Richardson 0895930984"
Pros: "Seating was ok and staff friendly"
Cons: "No entertainment or even papers on a 2 hour flight. Refreshment menu is pretty awful and expensive."
Pros: "Empty, friendly staff"
Cons: "Late for my conference"
Pros: "Not much"
Cons: "Sat on the tarmac while we were told it was delayed in Perth taking off and that it would be departing 40 min late. Then we taxied to the takeoff point and were then informed that there was a light showing in the cockpit and so we taxied back to the departure point, waited while the light was presumably repaired then eventually departed 90 minutes late arriving in Perth 100 minutes later than scheduled. Thus we would have missed our evening meal if we had travelled back to our home and instead had to obtain a meal elsewhere."
Pros: "Not much"
Cons: "No food, small can of soft drink $3.50???(Theft). Miserable staff."
Cons: "May be offered water to everyone."
Pros: "Crew always happy and polite."
Cons: "all travellers were polite this trip, which I’m sure was appreciated by the crew."
Pros: "Just as same as what I expexted as a LCC."
Cons: "Flight was delayed and additional baggage charge was non-refundable."
Pros: "Service was great. Best food hubby and I ever had on a flight, international or domestic!"
Cons: "No issues!"
Pros: "crew was helpfull"
Cons: "me and my partner should have been seated together"
Pros: "Crew were awesome."
Cons: "Free coffee as opposed to paying $4 for an ordinary coffee"
Cons: "Service was fast and efficient"
Cons: "I cannot believe that when I put the table down I could not move & at 80 kg I was by no means the biggest person on that plane!!!!!"
Pros: "The crew is beautifull"
Cons: "The time schedule"
Cons: "Less hidden fees everywhere and free water!!!!!!!!!"
Cons: "Hardly any ice When the people in front reclined their seats I couldn’t hardly move Late as udual"
Pros: "Efficient on time"
Cons: "One young cabin crew member was very polite and welcoming - ? Angela The other older woman would not even acknowledge me or say hello / goodbye despite me saying hello"
Cons: "The flight was delayed which caused us to miss the last shuttle bus for the car hire company - we had to catch a cab instead - luckily the car hire company reimbursed us for the cab fare, even though it wasn't their fault."
Pros: "On time. Safe and smooth."
Pros: "The flight was on time"
Cons: "The rear of the plane was filled with screaming babies, loud uncontrolled children kicking the seats in front of them (mine). Equally loud mothers baby-talked continuously to their offending offspring with no effect. Cabin staff made no attempt to control the noise levels. I recognize some of these small children could have been suffering ear pain from the cabin pressure changes but trained cabin staff could have offered remedies for this. It does not explain the continuous screaming at cruising altitude. I recognize that JETSTAR is an intentionally cheap and nasty airline. I reluctantly took this flight because there was no quality service (like QANTAS) at the time I required. I accept the lack of amenities offered by REAL airlines like complimentary food, drink, entertainment and healthy legroom are the cost of cheap travel but I would have happily paid a higher price for QANTAS had there been a flight. I will not fly JETSTAR again and if no alternative exists with QANTAS, I will choose another airline in spite of my long allegiance to QANTAS CC: QANTAS"
Cons: "Unexpected fees"
Pros: "I wasn’t able to select a seat and was assigned a middle seat, but the service desk agent at ADL moved me to an aisle seat without charge. Food was reasonable value and tasty, if cold (who refrigerates a muffin?!)"
Cons: "Usual Jetstar pain having to call to add extra luggage (qantas booking) and then curiously Jetstar telling me to ring qantas for an updated itinerary"
Cons: "They lost half of our pushchair and it took 5 days of endless phone calls for them to agree to replace it"
Pros: "Decent leg room for a 6ft person. More than most US flights"
Cons: "Zero entertainment"
Cons: "How close the seats are."
Pros: "never fly with Jetstar again ripped off with return baggage cost girl at reception seemed to get pleasure at taking 60 dollars from me for another hidden cost"
Pros: "On time"
Cons: "No water"
Pros: "Relaxed and no frills service."
Cons: "Budget seats with no decent pockets, hooks or cushioning"
Cons: "Flight delayed over 3 hours but communication was good."
Pros: "Fairly much on time"
Cons: "My muffin was served to me cold. $5 for a cold muffin. Next time I’ll get a hot chocolate instead."
Pros: "Smooth ride"
Cons: "I'm a thin man and am 5'9" (pretty average height) and I couldn't fit comfortably in my seat. The space between rows was so tight my knees were squished into the seat in front of me."
Cons: "As I stated previously this company's complete lack of concern for customer service is appalling. I have directed my managers and staff to ensure that this company is no longer engaged to supply transportation to any of my companies"
Cons: "Customer service and Jetstar CANNOT be used in the same sentence. Flight cancelled by carrier no viable options offered by phone representative held on the telephone for over an hour whilst travelling to airport in an attempt to get a flight home. Holiday cut short, had to return rental car 1/2 day earlier than what had been paid for, lunch reservations had to be cancelled and no responsibility accepted by Jetstar representative. Well they have definitely lost me as a customer, none of the companies I own would treat a customer in such a manner we believe that we NEED customers to stay in business. Then to top it all off had a hour and a half travel time from Bne as opposed to half an hour from Coolangatta."
Pros: "Extremely friendly staff. Smoothe flight!"
Cons: "Seats were quite crammed resulting in an uncomfortable 5 hour flight with no entertainment. There were no complimentary snacks or drinks like on most flights. Everything had a price tag. I had to ask for a complimentary glass of water."
Pros: "Smooth transition for daughter who needed assistance to board"
Cons: "Having to sit apart especially when there were vacant seats"
Cons: "Flight was cancelled at the last minute. Jetstar doesn't have a customer service line you can call so it was very difficult to re-book. The chat was clunky and not compatable with mobile phone. Then they couldn't refund the extra fees I had paid for assigned seats - that is a "different chat site" though I was reassigned a Quantas ticket and given tickets that had us split up on that flight. They couldn't give me a booking number or anything like that for the Quantas flight either. I will just save the hassle and fly with Quantas next time. Unimpressed with JetStar and their customer service was terrible. Still out the refund money and frankly it is worth it not to have to deal with them again."
Cons: "Extra fees for everything! Didn't expect to have to pay so much for luggage. Next time I won't be fooled by the low airfare."
Pros: "Nothing, had I known Jetstar was such a poor quality airline I would've never booked the flight. not to be rude just being honest they didn't even offer me water. For a five hour flight that is absolutely ridiculous,"
Cons: "Zero in-flight entertainment once again for a five hour flight. I would not recommend this airline to anybody and will not be flying jetstar ever again"
Pros: "I like the fact that when you book a flight you then have to pay for a seat .... What do you expect us to stand ! then you have to pay for baggage and all the other hidden costs .... after you have payed !"
Cons: "Dont have a credit card and they say we will be only taking credit card for beverages . On the flight over they said the reason was because we came from Bali and had no change but why the flight from Adelaide so again couldn't buy anything... Great service !"
Pros: "It got me to my destination on time. Web check in for this leg of my flight made things quick. Didn't have checked luggage so that was ok."
Cons: "Jetstar is not a quality airline. Customer service is lacklustre. Cramped space. Plane seemed dirty and the air during takeoff and landed really smelled bad. Food and drinks way overpriced and not good."
Pros: "JetStar was the only carrier offering a non-stop from Adelaide to Cairns. That's why we chose it."
Cons: "Be aware that you get a 7 kg carry-on allowance, and pay for checked luggage, by weight. Cheapest to buy when you book the ticket, can be purchased before you get to the airport, and very expensive at the airport. Seats are jammed together, very little legroom. Best to know going in that it is a low-cost, no frills, no space airlines."
Cons: "We booked through Kayak and weren't told that when you book a flight with Jetstar, you get NO BAGGAGE ALLOWANCE. ZERO, ZIP, NIL. We didn't know this and assumed like other Australian and New Zealand carriers, we would each get one free bag, so I went online and paid $25 for a third bag. When we checked in for a domestic flight, we were told that we would have to pay $400 to send our luggage with us. THAT WAS MORE THAN WE PAID FOR OUR SEATS! We were also told that had we paid for our luggage ahead of time, it would have only been $60. Be very careful if you fly this airline. Make sure you know what is and what is not included with your ticket, especially if you use a third party to purchase your tickets. PS - All drinks (including coffee, tea, soda, etc.)are extra. Frankly, I'm surprised they don't charge for using the toilet in flight"
Cons: "When I booked from USA thru kayak I was told I would have 1 checked bag & 1 carry on . At airport I was charged $682 for luggage cause " I didn't say I was flying with luggage "supposedly opting out of the $ 35.00 fee for luggage. Only other option was to re-book for next day loosing out of bookings in Cairns which was not an option. Many other passengers on our flight faced same predatory practices by Jetstar. Gate agent said website changed to be more transparent. This is not true Luggage fees more than doubled cost of flight. This is only direct flight from Adelaide and you're trapped .""
Cons: "Cheap airline"
Pros: "Had a seatbelt"
Cons: "Seat did not recline. Crew said was broken. Second crew said didn't recline because near exit. Think should be informed of this when allocated seat"
Cons: "On the outward trip in business class, I was sitting across the aisle from a man who was so sick with the flu that he should not have been flying. I was going on a diving holiday. Yes, I caught it, predictably."
Cons: "Didnt like that you couldnt use cash on the flight for purchasing things, water, coffee & tea should be complimentary on board and I wasnt notified anywhere about the inhouse entertainment that I could have had sorted prior to my flights."
Pros: "Awesome lady at check in."
Cons: "Just disappointing to need to pay for a cup of coffee. This is just too cheap to feel good about."
Cons: "over charging for carry on"
Pros: "The crew was reasonably friendly"
Cons: "Be aware of baggage weight limits and hi bag fees. Limited drink options on plane."
Pros: "Very friendly service. Departed on time"
Cons: "Long, long walk to get to departure gate. No air-bridges."
Cons: "I was charged $50 dollars for the check-in luggage that I was not happy. I booked the airticket very early so I was not sure the weight of my luggage would be. I get used to have the free check- in luggage so I forgot about it until I did it at the airport. I prefer the airline to have the charge including the luggage into the airfare than check how many Kg of luggage the customers take at the airport. This makes the procedure of check-in take more time."
Pros: "Speed of boarding (using front and back doors is brilliant!). Quality of airplane, crew and facilities is all first rate."
Pros: "Only that it got us there safely."
Cons: "Awful customer service and ridiculous baggage costs. We were traveling internationally and didn't have internet access at the time. We didn't realize we needed to "pre-check" our bags. It cost us double the amount of our flight cost to check our bags. They also carefully checked carry on weight at the ticket counter but then never tagged the bags and we had to have them reweighed at the gate. They also were ridiculously strict on carryon weight per bag. Don't get their policy when my husband and I weigh a total of 300 pds together and they can't be flexible on 1kg of carry-on weight. They also said they took American express cards (which does not charge us an exchange fee) and their machines wouldn't accept it, so I was charged an extra 3% via my credit card. Staff were surly and not helpful. Will never use Jetstar again"
Airlines flying to Perth have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Perth
Masks required on board, masks provided on flights to Perth
Social distancing seating
Middle seats unavailable to book on flights to Perth
Testing for antibodies, testing for symptoms for flights to Perth
Waiving of change fees. Search flexible flights to Perth