Flights to Sydney (SYD)

Pros: Easy check in, child's play room even though we are not parents, spacious lobby

Cons: No comment

Cons: They don't serve glass of water,want to sell small bottle for 4$

Pros: Exactly at time

Pros: The seating was comfortable

Pros: Reasonable flight, nice crew.

Cons: Ran to make flight but the gate closing message was a lie. They hadn't started boarding. Food was unattractive.

Pros: quick flight

Cons: At the airport I had the very bad surprise to learn that we were only allowed one carry-on luggage. Traveling in Australia from the US, we of course each had a suitcase to check-in in addition to our carry-on. I asked for an arrangement at the airport, but they could not provide any help like booking luggage on-line for a cheaper price and moving us to a different flight. In addition, customer service was very disorganized and inefficient at the airport. We received conflicting instructions from many different people, they did not want to help us. Fortunately, someone finally decided to get it done and helped us buy the luggage tickets. We paid $533 in luggage for two people for an hour flight!!

Pros: Nothing

Cons: Boarding on tarmac in the rain, no cover over walkway. Smallest and tightest seating in the airline business.

Pros: Boarding was pretty easy and the crew was fine. Overhead compartment was easy to use and spacious. Enough space under the seat in front of me for my laptop.

Cons: Seats remarkably uncomfortable and the entertainment was non existent. No free beverages or snacks.

Pros: There is absolutely nothing about this flight or this airline that I enjoyed in the slightest.

Cons: Everything. The staff was completely unorganized and understaffed and incredibly rude and unhelpful.

Cons: No issues with the flight itself or crew however the flight was rescheduled after booking from 11.45am departure to 8.35pm (then urther delay of 30m on day).

Cons: I was told (via two notification emails) that the flight was delayed by 5 hours. Went to the airport, and then they told me the flight had gone on time. They also told me my fare had been “forfeited”. Last time I book with this airline.

Pros: Pleasant staff, comfy seats on the new 737-800

Cons: Delayed boarding, no food to purchase on board

Pros: Friendly staff and crew. Great landing!

Cons: Leg room a little tight.

Pros: The service was good even for such a short flight (20 mins)

Cons: Was an old aircraft so the interior could do with updating

Pros: Nothing

Cons: Limited baggage allowance , check in clerk over officious and totally unhelpful. "Safety" factor re weight used interminably, why not upgrade fleet if safety is so important ? Asked how I was to get luggage not on flight , told " not my problem , read fine print "

Pros: 25 minute flight, no need for in flight entertainment.

Cons: Could use some more leg room.

Pros: The price.

Cons: Little room and having the seat in front reclined back as soon as possible, and until the very end of the flight. Reclining economy seats in minimal space budget airlines are just plain rediculous. Have those airline bisses never tried their own cattle class?

Pros: Punctual, with helpful staff.

Cons: No leg room (, I’m short.) Bad seat pockets, reduced knee room even further with anything in them. Armrests didn’t stay up. -the weighing of all hand luggage was over zealous, and could only be for the purpose of charging extra, if at all possible.

Pros: Watching the hand luggage scale being wheeled out by a cranky employee was delightful

Cons: A woman who clearly couldn’t speak English having her weighed parcel thrown off said scale when the worker got too impatient with her. A cup of sunshine wouldn’t have gone astray

Pros: Basic flight. Got me from A to B.

Cons: Overly restrictive carry-on weight allowances (less than international standards) meant paying an extra charge that added 50% to the cost of my ticket. Will think twice before flying TigerAir again.

Pros: Pilot did an outstanding job while landing in Sydney! Smoothest landing during my recent 11 leg journey...5 of which were jet star.

Cons: I was charged $50 and made to check a bag that I had previously carried on during 5 other flights.

Pros: the crew was patient and supportive (both flight and ground crew).

Cons: the temperature could have been warmer.

Pros: Timely, warm friendly crew, comfortable seating

Cons: Flying out of Avalon Airport in Melbourne. Too far out of the way.

Pros: yes it was

Cons: Music!!

Pros: Basic flight. Got me from A to B.

Cons: Overly restrictive carry-on weight allowances (less than international standards) meant paying an extra charge that added 50% to the cost of my ticket. Will think twice before flying TigerAir again.

Pros: Boarding was quick

Cons: The flight had a lot of turbulence

Pros: Great boarding process, friendly staff, clean cabin, perfectly on time. Espresso martinis!

Cons: N/A

Pros: Punctual

Cons: Aircraft not the cleanest

Pros: the seats, even in economy plus, do not go back!

Pros: I did not use the footer entertainment

Cons: They choose to weigh bags just as we were boarding and as I was 1kg , I had to check in my bag , but apparently it has to go on the next flight. So now I have to wait for 2.5 hers in Sydney for my bag and had to pay $50 for the inconvenience. I would expect this from Tiger not Jetstar

Pros: Customer service for the return flight

Cons: Flight delayed due to mechanical problems. Headrests aren't comfortable No food or entertainment Surprise fees for baggage with ridiculous carryon allowance (7kg)

Pros: I have bad experiences with Castmre service not even smiling but I understand the do long shift

Pros: Nothing.

Cons: Flight delayed about 50 mins. Lost baggage. Pooooooooor.

Pros: Much better than Jetstar in every way , especially the legroom

Cons: Nothing

Pros: Boarding was quick

Cons: The flight had a lot of turbulence

Pros: Felt Cheap

Cons: Felt Cheap. Not even an entertainment center and no one on flight could make the app download or work.

Pros: fast boarding

Cons: Better Movies

Cons: Boarding was like a fire drill. Seemed unorganized.

Pros: Was very impressed that virgin provided free wifi

Pros: Good crew, easy flight. Front and rear plane entrance and exit.

Cons: You have to pay exorbitant amounts for food and drink - no complimentary anything.

Pros: I had 3 seats which was nice.

Cons: I asked for a blanket - had to pay agreed lady never returned. Everything except the flight was an additional cost. The plane temp was set to freezing - very uncomfortable.

Pros: even thought they departed late we landed on time

Cons: both flights departed late

Pros: Timely, warm friendly crew, comfortable seating

Cons: Flying out of Avalon Airport in Melbourne. Too far out of the way.

Cons: You guys didn't make it clear I didn't have luggage on the way to Brisbane it was included on the way back it wasn't ? So was hit with a unexpected fee for luggage

Cons: Crew in the air were fine, crew at check in was very unfriendly and tried to say I was over with baggage - 2 bags at 10kg for 2 people - I dont think so.......7kg each

Pros: Staff were nice and kind.

Cons: Nil.

Pros: Eh

Cons: Flight got cancelled via text the morning of, obviously a lot of people needed to call to change, best I could be offered was a refund and I had to sort out a much more expensive flight that night.

Cons: More softer seats More entertainment with closed caption

Cons: Uncomfortable seating

Cons: Queuing lines could have been more organizered. Using stanchions would have helped organized the process. Also no one could hear the queuing instructions. Otherwise great flight!

Pros: Free wifi was good and worked more than expected

Cons: Seats very uncomfortable. Streaming entertainment to personal devices no good without charging outlets in seat

Pros: quick flight, polite staff

Cons: nothing

Pros: The crew was very good and did an outstanding job accommodating the passengers. Thank you.

Cons: I really think everything was great and Jetstar is very well organized. You can teach the US carriers how to efficiently run an airline service. Thank you for taking pride and responsibility for running a well organized airline.

Pros: quick boarding

Cons: there was an hour delay and we were not really told the reason.

Pros: Everything went well and was as advertised. This is a low cost carrier so their business model relies on extra charges for everything. Prepaid my luggage for $19 each way and decided not to order any food (much cheaper at the airport anyway). People just have to be aware that low cost carriers like Jetstar can offer such affordable fares by excluding many things. Qantas would have been approximately 2x as expensive per flight and would have included more things, but the appeal of low cost is to be able to choose what you need.

Pros: No delays, boarding and flight were smooth.

Cons: Crew were terse and unfriendly. Seats were less comfortable than JS.

Pros: Flight attendants were friendly, professional, and very efficient while performing their duties

Cons: The landing was rough. Pilot needs to work on landing

Pros: Everything was great!

Pros: Toastie sandwich was delicious

Cons: Small child continually kicking the back of my seat despite requests to have her stop