ADL - SYD
Find cheap flights from Adelaide to Sydney
Good to know
|August||Best time to beat the crowds (18% less expensive on average)|
|December||Most popular time to fly (22% more expensive on average)|
Average price round-trip
|$238||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Adelaide to Sydney
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $122 or less one-way and $207 or less round-trip.
- The cheapest flight from Adelaide to Sydney Kingsford Smith was found, on average, 86 days before departure.
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be November, December and January. The cheapest month to fly is August.
- Morning departure is around 39% cheaper than an evening flight, on average*.
- Need a cup of coffee to wake up before the flight from Adelaide to Sydney? You can grab it at Villa & Hut Kafe or Cibo Espresso. If you want to sit down and enjoy something sweet with your coffee, go to Cocolat & Wicked Desserts or Muffin Break.
- Business and first-class passengers who book their flights from Adelaide to Sydney with Virgin Australia or Qantas Airways can wait for their flights in the airline lounges at Adelaide Airport. Both, the Virgin Australia and the Qantas Club lounges feature workstations, newspapers, drinks and snacks. The Qantas Club Lounge also features a family zone. Economy travellers can also enter the lounges by paying a fee.
- Those who are looking for a tranquil place away from the hustle and bustle of the airport can head to the prayer room at Adelaide Airport where you will find some peace before your flight from Adelaide to Sydney.
- Want to refresh and change after your flight from Adelaide to Sydney? You can use the shower facilities provided free of charge at Sydney Kingsford Smith Airport, just remember to bring your own toiletries.
- People who are travelling with small kids will be thrilled to hear that Sydney Kingsford Smith Airport features family-friendly facilities, which make the time at the airport go by faster. Children can enjoy their time while watching films and playing in the play area. Parents can warm up baby food, change and nurse their baby in Parent Rooms. Families with small children can also use the fast lane to board the plane quicker.
FAQs for booking flights from Adelaide to Sydney
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Top 3 airlines serving Adelaide to Sydney Kingsford Smith
Scores according to KAYAK customer reviews
Cons: "Jam packed flight. Qantas is squeezing people in and squeezing the profits. Happening way to frequently now."
Pros: "Food and movies"
Cons: "Boarding time"
Cons: "Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight."
Pros: "Fantastic crew members who were very helpful with our infant."
Pros: "I slept for 12 of the 15 hours so? Food was good!"
Cons: "More leg room."
Cons: "Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening."
Pros: "Super smooth flight, flight attendants were incredibly friendly and hospitable"
Pros: "The service and entertainment provided"
Pros: "Good seats in exit row"
Pros: "Suberb crew. Not obsequious, just helpful with good anticipation."
Pros: "Crew were wonderful"
Cons: "The food must have been a bit off, though very tasty. Luckily had a 2 hou layover with nice lounge toilets"
Pros: "Crew was good. Seats somehow seemed narrower than normal flights I have taken with Qantas. Sat in middle not even enough space to drink tea comfortably. Wouldn't want to be in that position for any longer flights."
Cons: "As above"
Pros: "Sitting in an front isle seat with leg room and the helpful nice sterward"
Pros: "NOTHING - THE TRIP WAS A NIGHTMARE AND I WILL NEVER TRAVEL WITH QANTAS AGAIN IF I CAN HELP IT. QANTAS WAS ALWAYS MY FIRST CHOICE BUT I WILL GO THE LONG WAY ROUND TO AVOID CREW & CONDITIONS LIKE THAT AGAIN. NO PILLOW,BLANKET OR TOILET PACK AND THEY RAN OUT OF FOOD. I WILL TELL EVERYONE ABOUT THIS!"
Cons: "Dark haired male crew member extremely rude except to two in row I58 & J58 who got 5 beers before departure,Food before everyone else, a gift pack from 1st class given before landing. I was refused extra bottled water. No entertainment the whole flight, Loud buzzing in galley 60H entire trip."
Pros: "Food was good."
Cons: "Made me run from connecting flight in Sydney."
Pros: "The service during the flights"
Pros: "Quick boarding and deplaning on arrival"
Pros: "Crew was nice and ready to help"
Pros: "Expected more, newer plane, champagne was good."
Cons: "Service slow, chairs are too firm, no storage with seats. The entire experience is just OK"
Pros: "Boarding was efficient and the cabins were welll presented. Take off was on time."
Cons: "A very small glitch was the cabin service. The cabin announcements were read out too fast to follow! Also, the cabin crew seemed to be in a rush to move the food tray away even though I was still sipping my juice. Maybe this was the early morning energy ...Slow down, guys!"
Pros: "Staff helpful and friendly. We got there"
Cons: "It’s a small plane without much to offer"
Pros: "All of the staff are friendly and helpful and is a good flight."
Cons: "It was raining and I don't like to fly in the rain especially landing."
Pros: "The crew, food and the entertainment were great."
Cons: "I booked for a window seat but I ended sitting on the aisle. I will double check the seating on my return flight so it won't happen again."
Cons: "We sprinted to make our connecting flight - bags didn't make it. Got woken up at 2am to collect them after a whole day traveling."
Pros: "Food was good. Crew was very accommodating."
Cons: "Very cramped seating. Trouble with iPad service."
Pros: "Exit row seat. Lovely aircraft and cabin crew."
Pros: "Twice this trip, 2 qantas staff rectified our seating allocation so we could sit together as a family and i didn't even have to ask. The staff are always so pleasant and engaging."
Cons: "A mishap when allocating seats online, when i chose seats for us online (my fault i left it too late) there weren't any together...but the staff rectified this..."
Cons: "Disembarking.... No gate so had to get bus to shuttle to terminal... 1 bus for nearly 1000 passengers.... Took nearly 90 minutes to get off plane."
Pros: "The staff were polite and they took care of us well."
Cons: "The flight got cancelled the first night and then was also cancelled the next night I just happened to have been moved to an earlier flight so I didn't get stuck there the second day."
Pros: "Friendly flight staff"
Cons: "Cramped conditions in economy but you get what you pay for"
Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."
Pros: "Pleasant, clean & comfortable"
Cons: "The flight being cancelled"
Pros: "Easy boarding"
Cons: "All ok really"
Cons: "No options for seat choose which totally rubbish don't like deal with Qantas in future"
Pros: "Staff of Quantas was helpful getting us on the plane after Emerites suspended our tickets We had to pay for a second set of tickets at a higher price on the day of our flight Lucky we made the flight"
Cons: "The seating was s cramped Glad the flight was only 3 hours"
Cons: "The food you can tell is heavily processed"
Pros: "New business layout is more comfortable comfortable and private."
Pros: "I like ice cream (TipTop icecream). It was okay and much better then meal. The dark chocolate after meal was also good."
Cons: "I didn't like food in flight. I don't eat beef and the other option was not tasteful."
Pros: "It was a pleasant flight."
Cons: "I'm satisfied"
Pros: "even though i am Qantas life time gold, my silver emirates membership would not get me itto Qantas line in Melbourne. i had to change the flight attribution to Qantas"
Cons: "went i couldn't use my Qantas membership to access Melbourne lounge"
Pros: "Looking out the window."
Cons: "Flight changed from an A330 to a B737 perhaps as Resukt if the public holiday"
Cons: "Not enough legroom or seating area... Obviously you are downsizing, hoping that people will spend more to upgrade."
Pros: "Crew were affable and courteous, even if not very attentive."
Cons: "The entertainment system was ancient, with small screens, loose sockets for headphones, flaky performance. Only the content was decent (not good). They announce boarding sequence and then fail to honor/enforce it, allowing a free for all."
Pros: "Short flight . It's ok"
Pros: "On time. Smooth ride. Shorter than expected. Great service."
Cons: "Headset broken on entertainment system. Ancient hardware. Food. Meh."
Pros: "The Staff were friendly during the whole flight. Seats were really comfortable and good movie and song choices. Boarding was fast."
Cons: "The headphones looked quite dirty so I used my own. The breakfast meal was bad, especially putting in a hash brown that just gets soggy."
Pros: "food and service"
Cons: "I'm 6'4"... no legroom in economy"
Pros: "I liked the fact that there was a water refilling station so I could get water when I needed/wanted it. The people were friendly and there were lots of times when the lights remained off so that people could sleep. There weren't a lot of interruptions during the flight so people could rest or do what they wanted! I also like that Quantas is associated with American so I got a ton of miles!"
Cons: "My seat wouldn't stay upright so any movement made it go back, which was fine for resting but when eating or sitting up, I kept falling back. Luckily the person behind me was understanding."
Cons: "I didn't board this flight because of the restrictions imposed by the Australian government not to let passengers transit through their country. I received no communication about this from the airline prior to my check in at the airport. They were not helpful with any options as to what I should do."
Cons: "The delay was out of there hands and other passengers did not listen to instructions So not there fault really"
Cons: "A bigger, more comfortable aircraft"
Cons: "Flight was delayed an hour and boarding was slow due to only using one aircraft door."
Pros: "Despite the delay, bording was quick and efficient, crew were welcoming"
Pros: "No delays!"
Cons: "I noticed some travellers confused by gate changes, I suspect this is due to a lack of attention on their behalf but clearly the messages hadn't gotten through."
Pros: "The seat was ok. The cabin crew good"
Cons: "The food options both free and purchased."
Pros: "Virgin lounge staff were super friendly and helpful - getting me on an earlier flight and giving me a spare seat next to me!"
Cons: "nothing negative to say"
Pros: "All the crew were exceptional and the Captain was upbeat which was refreshing."
Cons: "All the staff were all extremely professional, just the plane was a little tired looking and grubby. When you sit for quite a while you cannot help but notice the dirt."
Cons: "flight cancelled"
Pros: "Good seat, plenty of space for my long legs."
Cons: "Boarding was a little disorganized."
Cons: "Crew was rude and discriminatory with Passports, for 18 hours stay layover I had to sit in chairs,. Not hotel or Lounge provided. Which is against international laws."
Pros: "Economy X was excellent value for getting 3 seats between 2, best I've ever slept in economy. Plane was late arriving before departure so boarding was late but we did leave and arrive on time. As I had an upset stomach the crew were nice enough to give me extra crackers and it was no hassle getting me herbal tea."
Cons: "Would be nice to have onboard entertainment included"
Pros: "Not much"
Cons: "Food VERY basic SErvice just OK"
Cons: "We still in Auckland as without any notification airline staff has cancelled our ticket and we had so much drama at the airport and we couldn’t catch the flight and we had to come back home please explain why this is happened? Contact email- email@example.com"
Pros: "Friendly and helpful Stewards. Virgin Australia 1 free checked luggage is great."
Cons: "The queue for the loo was a bit ridiculous. Passengers were lining up in the isle besides our seats instead of waiting in thier seat for a vacancy."
Pros: "Love the inclusion of one checked bag in the ticket price. Like the free snack and hot drink."
Pros: "Good movies. Food was good. Flight was good."
Cons: "Not much leg room."
Pros: "Miss Rankin was on board with me. She traveled to the back of the plane to an empty seat next to me from seat 9F."
Cons: "Couldn't check-in from the kayak app..."
Pros: "Thanks Simone and team."
Cons: "Entertainment choices limited"
Pros: "My Mum has mild dementia and was going to Sydney from Maroochydore to visit family. From check in at MCY to arrival back at MCY the staff looked after her very well. She needed assistance boarding and disembarking and they were very helpful and courteous and that's why I choose Virgin over the other airline that flies the same route."
Pros: "arrived on time crew were polite and friendly."
Cons: "when boarding the plane from rear maybe passengers in the front should board first to save the mayhem."
Pros: "The lumbar support in the Virgin seat makes all the difference, plus the info re toilets, either get up now or wait till food service stops, and the instruction to put seat in upright position for eating much appreciated. I also LOVED the unexpected brilliant in-house video of psychology. Dr Andrew Ley(?) Food was great, nothing ridiculous, hot tasty and healthy. I liked there was no over packaging that took up my tray table room. Jetstar is a torture chamber with those seats that cause your back to curl over."
Pros: "-Professional, clean. Staff seemed happy to be there. -Use of both front and rear boarding allows for faster departure."
Cons: "-Need clearer instructions or a crew member to direct passengers to front or back of plane. -In flight entertainment depends on predownload of an app."
Pros: "nice aircraft. hosts were promt to address any issue."
Cons: "lack of movie options especially hindi movies"
Cons: "I don’t think it’s acceptable to not give any food on a 6 hour flight. Also to pay for food we need to wait for the cart. I sat hungry for awhile."
Pros: "The flight was good, there was enough leg room."
Cons: "My husband and I are seniors, luckily we exercise daily, because we were told to take the stairs down to the airplane and had to walk to the plane in the rain and then walk up the stairs to the plane. When we boarded we actually should have gone through the plane as our seats were closer to the front. The stewardess should have used common sense and directed everyone through the plane, there was absolutely no reason to send people through the rain."
Pros: "Flight was delayed for 2 and a half hours. Ground staff were rude and dismissive and just huddled together to chat to each other and joke."
Cons: "Ground service - once airborne it was ok"
Cons: "Delayed flight Inaccurate baggage carousel information Lack of communication from Virgin"
Pros: "Impeccable and attentive service More spacious seats"
Cons: "Crying babies during the entire flight, not that the flight could help it but wish there were more quiet areas for passengers without families"
Pros: "Nice crew."
Cons: "I dislike having to use my personal mobile phone for in flight entertainment."
Pros: "Everyone was very helpful. On time. No problems at all.thank you."
Cons: "Only could have gluten free snack"
Pros: "When boarding the plane I enquired about headphones. The flight attendant told me they don't usually give out headphones on my particular flight, however 15 minutes into the flight she walked past and had a pair for me to use. I was really impressed by the level of service and the fact she remembered where I was sitting. Great customer experience!"
Cons: "Breakfast "cafe style" was just soggy bread. Not edible. The interface on the inflight screen is very, very fiddly....many, many touches required to get your show as it kept defaulting to the show under the next arrow."
Pros: "I found my experience with Virgin very good. I don't fly too often. I am over 70 and found both the ground staff and on board so courteous and helpful. Would fly again with them. Take off and landings were so gentle which is something I fear, but they have inspired me to "take-off" and enjoy my life."
Cons: "Nothing really"
Cons: "Flight Canceled because they did not have a first officer that was within legal regulations to fly the leg. I had to stay the night in Adelaide, missing my morning appointment in Sydney and still pay for the hotel I booked in Sydney for that night. I had to pay for the cab back to the airport. I'm told I can go on line for refund as if I haven't already been inconvenience enough I have to deal with that. To add insult to injury my aisle seat was changed to a middle."
Pros: "....rather than the Spirit Air of Australia, Jetstar. Free bag check and snack, better seats."
Pros: "Plane an easy boarding process. Attendant was very helpful when processing our baggage with an interrupting phone we jad to take."
Cons: "Waiting time on transfer Staff attitude"
Pros: "on-board entertainment"
Pros: "Movies were good but the entertainment system wasnot easy to use."
Cons: "Food was rather ordinary."
Pros: "The price."
Cons: "Left late."
Pros: "Boarding was good"
Cons: "Checking in was unfriendly"
Pros: "I liked everything but my chair was very uncomfortable but otherwise everything was great the staff were really good too"
Cons: "Uncomfortable chair"
Pros: "Flight was on time and service was excellent."
Cons: "No entertainment on board."
Pros: "Kept us informed of progress, snacks and drinks, upgrade to extra legroom at no charge"
Pros: "Flight was on time, landed early, service was good."
Pros: "The whole service"
Pros: "It was the usual type of flight, no dramas, lovely crew, and fair price."
Pros: "the crew was amazing"
Cons: "the seats were uncomfortable"
Pros: "Good crew"
Cons: "Cheaper add booked luggage costs."
Pros: "That l got sms messages regarding my flight details and where to collect my luggage!! Awesome"
Pros: "I liked the organisation"
Cons: "The food"
Cons: "They lost half of our pushchair and it took 5 days of endless phone calls for them to agree to replace it"
Pros: "Friendliness of the staff."
Cons: "Lateness of flight"
Pros: "It wasn't cancelled like previous flight. It arrived and departed o time . No inflight entertainment at all."
Cons: "The cramping was incredible. No storage , people's bag from seat behind encroaching on foot space in front. Knees in my back from behind passenger. Seat design exceptionally upright, no head rest wings to support a dosing head. Torture chamber really."
Pros: "Great crew that were all very friendly, Water was provided for free"
Cons: "Meals are not provided and drinks other than water will cost you My luggage was not automatically transferred into the connecting flight"
Pros: "Quick and easy, just as expected, staff professional and. Friendly"
Pros: "kylie the ground staff for Jetstar was brilliant"
Pros: "The plane was not full plenty of room to move to a better seat with a window."
Cons: "No entertainment so was a bit boring plus why pay for seats when they move you to a different anyway."
Cons: "They choose to weigh bags just as we were boarding and as I was 1kg , I had to check in my bag , but apparently it has to go on the next flight. So now I have to wait for 2.5 hers in Sydney for my bag and had to pay $50 for the inconvenience. I would expect this from Tiger not Jetstar"
Cons: "The carry-on baggage policy is ridiculously unfair and they don't tell you about the 7kg carry-on restriction at the desk but charge you 50 dollars at the gate when you don't have any other options but pay before you miss the flight"
Cons: "As I stated previously this company's complete lack of concern for customer service is appalling. I have directed my managers and staff to ensure that this company is no longer engaged to supply transportation to any of my companies"
Cons: "Customer service and Jetstar CANNOT be used in the same sentence. Flight cancelled by carrier no viable options offered by phone representative held on the telephone for over an hour whilst travelling to airport in an attempt to get a flight home. Holiday cut short, had to return rental car 1/2 day earlier than what had been paid for, lunch reservations had to be cancelled and no responsibility accepted by Jetstar representative. Well they have definitely lost me as a customer, none of the companies I own would treat a customer in such a manner we believe that we NEED customers to stay in business. Then to top it all off had a hour and a half travel time from Bne as opposed to half an hour from Coolangatta."
Cons: "Food was horrendous and staff service was poor considering we were in business."
Pros: "Jetstar is a comparatively budget airline owned by Qantas. We were in Business class from Honolulu to Sydney and that's a well timed flight considering it takes a little over 10 hours, leaving Honolulu at 8:30am and arriving in Sydney at 3:00pm. We normally fly Qantas business for international flights but in this case it's almost double the cost. Jetstar Business doesn't have lie flat beds, it provides wide and comfortable seats and they don't recline very far, but as this particular flight is completely in daylight hours it doesn't matter too much. We will always choose this particular flight because of the combination of timing and cost, so well done Jetstar."
Pros: "Boarding was good and check in!"
Cons: "Dont have any entertainement and dont have usb to charge cellphones!"
Pros: "Smooth transition for daughter who needed assistance to board"
Cons: "Having to sit apart especially when there were vacant seats"
Cons: "Delayed departure which affected my travel plans"
Pros: "Speed of flight time and being advised of our delay"
Cons: "Cramped boarding gate and slow boarding via Tarmac. Food and inflight drinks too expensive."
Cons: "Seat. Slow boarding"
Cons: "Legroom was really tight"
Pros: "Almost everything"
Cons: "Lack of room when seated"
Cons: "Return journey of our flight was moved so disrupted our onward flights. Getting in touch with customer services was impossible. Only way is to 'live chat' then they tell you their hands are tied and to speak to the 'refunds team' who don't have a number and will 'be in touch with you'. They won't be. Then outbound flight was cancelled at the last minute. Waiting for a refund........and waiting. If it's a choice between jet star or swimming to your next destination, swim."
Cons: "Was charged 50$ at check in at airport for luggage. It was a carry on size they said it was over weight had flown with same items on several different airlines, Quantas, American, and virgin no one else stop me. If this is how they get the ticket cheap, just state that upfront. So I know and am not surprised at airport."
Cons: "Flight was cancelled at the last minute. Jetstar doesn't have a customer service line you can call so it was very difficult to re-book. The chat was clunky and not compatable with mobile phone. Then they couldn't refund the extra fees I had paid for assigned seats - that is a "different chat site" though I was reassigned a Quantas ticket and given tickets that had us split up on that flight. They couldn't give me a booking number or anything like that for the Quantas flight either. I will just save the hassle and fly with Quantas next time. Unimpressed with JetStar and their customer service was terrible. Still out the refund money and frankly it is worth it not to have to deal with them again."
Cons: "Had a misunderstanding with a visa waiver for my girlfriend who's is English. The particular hostess that brought it to our attention was quite dull and sour with the whole situation. After about 15 minutes of basically saying she couldn't board the flight, another jet star person came over and quickly ingot Ed us that we could purchase a visa waiver on the spot for 750 baht. Problem solved and his mannerism were far more bright and cheerful. A smile goes a long way"
Pros: "Plane was unable to get to a gate after landing but we were kept informed."
Cons: "Paying four dollars for an orange juice."
Pros: "it was on time..."
Cons: "charging for entertainment...no blankets for an overnight 6hour long flight... customer service is just the worse I've seen on an airline. Don't get me started on the baggage allowance surcharges... Still found one very friendly staff at the Sydney Airport though, there is still hope. Get on it Jetstar, get on it."
Pros: "Terrible seat"
Pros: "On checking in, they charged us a penalty fee, and then our flight got cancelled at the last minute without any options to get back to the city in time for work. Had to book a last minute flight with a different airline and couldn't get luggage back in time to take it along!"
Pros: "Have flown with jet star and I always have a great flight and I really enjoy how amazing the flight crew always are. Will continue to choose Jetstar for my domestic flights."
Pros: "Due to storms a 1 1/2 hour delay which is understandable until I found a friend on Qantas left on time. Delay on all Jetstar to Sydney and that afternoon but unaccountably Qantas mostly in time."
Pros: "We had to change our flight and were still able to get a good flight and seats"
Cons: "Paying for food and drink"
Pros: "Left & arrived on time -AKL to SYD."
Cons: "Not as low cost as advertised. Hidden costs: pay extra to pick a seat. Any seat. No luggage allowance, must pay extra for 1st checked bag. No complimentary drinks, must pay top price for coffee, water, juice. Airline coffee in paper cup. Credit card or debit only. Toilet use might be free... did not ch check."
Cons: "I obviously purchased my tickets too fast. I missed the hidden check-in option online which is a UX recommendation I have for Jetstar, to make this more visible (particularly on international flight selection). This was my fault, but being charged $160 at the airport to check a 9kg bag in made me feel I was being ripped off and left a sour taste in my mouth towards the Jetstar brand. I'll never fly with them again. Even movies and water needed to be purchased on the flight."
Pros: "Very convenient."
Cons: "Very uncomfortable seats"
Cons: "Ordered food online. Would be better just buying when on flight. Egg sandwich both flights. No choice."
Pros: "Nobody told i couldnt bring luggage had to pay extranfee"
Pros: "On time both ways"
Cons: "Paying extra for food and only use credit card not cash Paying extra for entertainment Extra for baggage & seating all these extra costs make the cheaper flight not so cheap!"
Pros: "Frustrated by how late I was allowed to Check-in, then had to rush to the plane. Classic problem, but, why you don't pay for a budget flight."
Pros: "I like the fact that when you book a flight you then have to pay for a seat .... What do you expect us to stand ! then you have to pay for baggage and all the other hidden costs .... after you have payed !"
Cons: "Dont have a credit card and they say we will be only taking credit card for beverages . On the flight over they said the reason was because we came from Bali and had no change but why the flight from Adelaide so again couldn't buy anything... Great service !"
Pros: "On time, polite, friendly crew. Smooth flight. All good. And good value for money."
Pros: "Crew were nice"
Cons: "Delayed more than 1hr"
Pros: "It was quiet. Quick and comfortable waiting for our flight. I enjoyed the meat pie, coffee and service while waiting. I was aloud to have a nap. Felt refreshed. Kayak gave me a great price. I saved $400 for my family flights all up."
Cons: "The flight was delayed by an hour but it was an accumulation of air conjestion towards the later flights. Overall we were able to charge our phones and get comfortable before flying."
Pros: "Nothing - terrible service."
Cons: "All they cared about was charging us for our carryon. They lost my luggage and I missed my meetings in Sydney. Nobody to complain to they have no staff in Sydney. They also tagged my luggage to the wrong passenger and it was an ordeal to get it back once they found it. Talk about a security breach !! Never fly them again !!! Will be sending info to media!! Paid $320 for extra baggage fees coming from an Air Canada business flight ticket with carry-on - they didn't care!! Kelta at ck in only cared about charging us and when I told her to put the bags in my name she said don't tell me how to do my job I know - and then bag is in another person's name and he had to leave asap in Sydney and it was an ordeal to get report done!! They charge for coffee on board and flight attendants were also rude!! Where is the customer service? Terrible !!"
Pros: "The smooth takeoff and landing, the staff cortesies"
Cons: "The 5min wait but perfect otherwise"
Cons: "We booked through Kayak and weren't told that when you book a flight with Jetstar, you get NO BAGGAGE ALLOWANCE. ZERO, ZIP, NIL. We didn't know this and assumed like other Australian and New Zealand carriers, we would each get one free bag, so I went online and paid $25 for a third bag. When we checked in for a domestic flight, we were told that we would have to pay $400 to send our luggage with us. THAT WAS MORE THAN WE PAID FOR OUR SEATS! We were also told that had we paid for our luggage ahead of time, it would have only been $60. Be very careful if you fly this airline. Make sure you know what is and what is not included with your ticket, especially if you use a third party to purchase your tickets. PS - All drinks (including coffee, tea, soda, etc.)are extra. Frankly, I'm surprised they don't charge for using the toilet in flight"