Flights to Bali

Pros: Swift check in and boarding and exit.

Cons: Terrible seating. I'm 6ft 1 and I felt cramped and couldn't get comfortable. I was constantly kicking the person in front of me in the back and under the seat.

Pros: No food or entertainment, so we just gave an average rating. Should have an N/A option. Everything else from check-in to deplaning was very good.

Cons: We were surprised by the baggage charge when we checked in. However, we may have missed that when we purchased our tickets online.

Pros: Check in was good...despite not being allocated seat i was charged for.

Cons: Flight late...I am told as usual. Paid for a seat and was given another. Where is my refund. No one stuffed around me paid. Onboard staff seemed in control but arrogant

Pros: Quick boarding, friendly staff

Cons: No TVs very basic.

Cons: I got stuck in traffic and missed my flight from lAX to Singapore, so I called Kiwi right away, and they wouldn’t rebook me. If there is anyway you can help I would appreciate it so much!!!

Pros: Price and clean plane.

Cons: Baggage fees

Pros: The airline was okay and pretty much on time. I think they are one of the safest to travel on in Indonesia after Garuda Indonesia.

Cons: Super old aircraft, it was very dirty including the seats and tray table. I didnt feel like touching it. There was no entertainment whatsoever.

Cons: Baggage collection at DPS was way too long.

Pros: Felt Cheap

Cons: Felt Cheap. Not even an entertainment center and no one on flight could make the app download or work.

Cons: Problems with changing the boarding gate sinage!

Cons: Definetely not the class or finess of a virgin flight! Half a cut ham sandwich... and water only due to short flight time. I’ve flown MANY times on the virgin aircraft. Service was much better! Won’t be booking a aliance flight anytime soon

Pros: nothing

Cons: vegetarian meal was a small side salad and soggy. this over lunchtime so was a disgrace for business class

Pros: Getting out of the plane

Cons: getting in the plane. No working tablet. Poor food.

Pros: Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.

Cons: No entertainment options. Little to no food service.

Pros: Crews are nice.

Cons: Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

Pros: The staff were very kind, the seat had a great amount of leg room.

Cons: There was no alcohol on the flight.

Pros: Pleasant attitude of crew.

Cons: Late...again!

Pros: Quick boarding

Cons: The air steward and stewardess were so noisy throughout the flight. I stood at the last row where it was close to where they sat and toilet. They took non stop and laughed literally loud. can you imagine the other way round - I am chatting loudly in the midnight and they are trying to get some sleep? They just didn't have professional mannerisms and service awareness.

Pros: Crew is very patients

Cons: Passenger is noisy & very uncooperative it delayed the flight landing!

Pros: Extra charges for luggage, food and entertainment are ridiculous.

Cons: The woman at the check-in desk was rude and seemed to delight in the fact that she could charge me a LOT of money for my checked bag. (I thought I had reserved a baggage allowance online but apparently hadn't. Instead of at least trying to seem like she was sorry to have to charge me such an exorbitant fee, she was smirking the whole time, as though she was getting some sort of commission on it.) Everything else was more or less standard for a budget airline. My experience with the woman at the check-in desk, and the ridiculous size of the fee--more than I paid for my ticket--have ensured that I will never fly Jetstar again.

Pros: Check in was good...despite not being allocated seat i was charged for.

Cons: Flight late...I am told as usual. Paid for a seat and was given another. Where is my refund. No one stuffed around me paid. Onboard staff seemed in control but arrogant

Cons: My main complaint is what others describe, the luggage charge. However, for me it was 100 dollars per bag or an additional 200 dollars. By that time I could not change flights as was traveling with others. What was going to be a modest flight charge turned out to be a hefty one. The flight otherwise was good to excellent.

Pros: Getting off at the other end (eventually)

Cons: Where do we start....didn't realise you have to pay extra for a bag when traveling overseas so spent just on $300 before even getting the boarding pass. One hour late leaving Perth, no apology or explanation provided. They wouldn't take exact money for a Solo, only credit card. Knees planted uncomfortably in the seat in front for the entire trip. Didn't hand out immigration cards claiming they'd run out..

Pros: Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!

Cons: Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud.

Pros: Good price. Was on time, seats were comfortable, helpful staff

Cons: No use of headphones 30 minutes before take off and arrival

Pros: Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Cons: Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

Pros: It was a good flight

Cons: The long delay......

Pros: Price and clean plane.

Cons: Baggage fees

Cons: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Cons: plane was late and queues at Bali airport beyond belief

Pros: Again Delayed

Cons: Missed appointment delayed as usual

Pros: cheap bare bones flights do the job for short jaunts. But their automated on line customer service is abysmal!

Pros: On time

Cons: Baggage policy needs to change. 7 kg limit on carryon combined bag and hand bag. I carried a very small suitcase, 10 kg, this cost an extra 100 dollars return!. Chose another airline. Aircraft was filthy, they could do so much better.

Pros: Comfortable seats,timeliness

Cons: Very upset about the over $400.00 charge for our two carry on luggage that were both only a little over 20 k. That was more than what we paid for the flight. I feel that Jet Star gouged us! We've never paid that much for chacked luggage! Never offered water, oh you could pay $4.00 for a cup of cola.

Pros: Quick boarding, friendly staff

Cons: No TVs very basic.

Cons: Baggage collection at DPS was way too long.

Cons: I didn’t think there was an airline worse than the budget U.S. domestic carriers until I found AirAsia. Not worth even the low cost. I had a horrible check-in experience at both airports I flew from with them, charged for every little thing, no in-flight entertainment, and the flight crew was yelling at the passengers. Never again!

Pros: Actually getting to Bali

Cons: 30mins before scheduled boarding notification of flight delayed was displayed with no explanation. I had to google about the volcano once again causing delays & cancellations, although AirAsia takes a different route so this shouldn't have been a problem. Departure time comes & goes. finally we take off 35mins after schedule, the captain making some excuse of rescheduling, no mention of volcano. Rough flight, very bumpy take off and landing, probably the worst I've experienced including small military planes! I paid for a drink but never received my change with the crew member never looking at me once afterwards so I could never get his attention. Then there was the airport.....!

Pros: It arrived on time

Cons: Very snel legroom, no included food, no free water, no inflight entertainment

Pros: Comfortable seats,timeliness

Cons: Very upset about the over $400.00 charge for our two carry on luggage that were both only a little over 20 k. That was more than what we paid for the flight. I feel that Jet Star gouged us! We've never paid that much for chacked luggage! Never offered water, oh you could pay $4.00 for a cup of cola.

Pros: Check in was good...despite not being allocated seat i was charged for.

Cons: Flight late...I am told as usual. Paid for a seat and was given another. Where is my refund. No one stuffed around me paid. Onboard staff seemed in control but arrogant

Pros: Quick boarding, friendly staff

Cons: No TVs very basic.

Pros: Getting off at the other end (eventually)

Cons: Where do we start....didn't realise you have to pay extra for a bag when traveling overseas so spent just on $300 before even getting the boarding pass. One hour late leaving Perth, no apology or explanation provided. They wouldn't take exact money for a Solo, only credit card. Knees planted uncomfortably in the seat in front for the entire trip. Didn't hand out immigration cards claiming they'd run out..

Pros: Plane was very clean and crew professional. I thought we would be late leaving, but ground crew turned plane around quickly in Bandung.

Cons: Book your extras before the flight. 20kg bag for $15 and package lunch for about $6. It cost about $50 to add a bag at the airport.

Cons: plane was late and queues at Bali airport beyond belief

Pros: The airline was okay and pretty much on time. I think they are one of the safest to travel on in Indonesia after Garuda Indonesia.

Cons: Super old aircraft, it was very dirty including the seats and tray table. I didnt feel like touching it. There was no entertainment whatsoever.

Cons: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pros: Quick boarding, friendly staff

Cons: No TVs very basic.

Pros: cheap bare bones flights do the job for short jaunts. But their automated on line customer service is abysmal!

Cons: The woman at the check-in desk was rude and seemed to delight in the fact that she could charge me a LOT of money for my checked bag. (I thought I had reserved a baggage allowance online but apparently hadn't. Instead of at least trying to seem like she was sorry to have to charge me such an exorbitant fee, she was smirking the whole time, as though she was getting some sort of commission on it.) Everything else was more or less standard for a budget airline. My experience with the woman at the check-in desk, and the ridiculous size of the fee--more than I paid for my ticket--have ensured that I will never fly Jetstar again.

Pros: Check in was good...despite not being allocated seat i was charged for.

Cons: Flight late...I am told as usual. Paid for a seat and was given another. Where is my refund. No one stuffed around me paid. Onboard staff seemed in control but arrogant

Pros: Getting out of the plane

Cons: getting in the plane. No working tablet. Poor food.

Pros: Crews are nice.

Cons: Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

Pros: Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.

Cons: No entertainment options. Little to no food service.

Pros: The staff were very kind, the seat had a great amount of leg room.

Cons: There was no alcohol on the flight.

Cons: I didn’t think there was an airline worse than the budget U.S. domestic carriers until I found AirAsia. Not worth even the low cost. I had a horrible check-in experience at both airports I flew from with them, charged for every little thing, no in-flight entertainment, and the flight crew was yelling at the passengers. Never again!

Pros: It arrived on time

Cons: Very snel legroom, no included food, no free water, no inflight entertainment

Cons: plane was late and queues at Bali airport beyond belief

Cons: Baggage collection at DPS was way too long.

Pros: Comfortable seats,timeliness

Cons: Very upset about the over $400.00 charge for our two carry on luggage that were both only a little over 20 k. That was more than what we paid for the flight. I feel that Jet Star gouged us! We've never paid that much for chacked luggage! Never offered water, oh you could pay $4.00 for a cup of cola.

Pros: Quick boarding, friendly staff

Cons: No TVs very basic.

Cons: My main complaint is what others describe, the luggage charge. However, for me it was 100 dollars per bag or an additional 200 dollars. By that time I could not change flights as was traveling with others. What was going to be a modest flight charge turned out to be a hefty one. The flight otherwise was good to excellent.

Cons: The woman at the check-in desk was rude and seemed to delight in the fact that she could charge me a LOT of money for my checked bag. (I thought I had reserved a baggage allowance online but apparently hadn't. Instead of at least trying to seem like she was sorry to have to charge me such an exorbitant fee, she was smirking the whole time, as though she was getting some sort of commission on it.) Everything else was more or less standard for a budget airline. My experience with the woman at the check-in desk, and the ridiculous size of the fee--more than I paid for my ticket--have ensured that I will never fly Jetstar again.

Pros: The service is good in general.

Cons: The boarding process could be improved.

Pros: Getting out of the plane

Cons: getting in the plane. No working tablet. Poor food.

Pros: Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.

Cons: No entertainment options. Little to no food service.

Pros: The crew are ok. They should find jobs with other, better airlines.

Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.

Cons: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pros: Again Delayed

Cons: Missed appointment delayed as usual

Pros: Plane was very clean and crew professional. I thought we would be late leaving, but ground crew turned plane around quickly in Bandung.

Cons: Book your extras before the flight. 20kg bag for $15 and package lunch for about $6. It cost about $50 to add a bag at the airport.

Pros: It arrived on time

Cons: Very snel legroom, no included food, no free water, no inflight entertainment

Pros: For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).

Cons: Nothing.

Pros: Crews are nice.

Cons: Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

Pros: A nice experience overall. Flight was quiet so plenty of personal space.

Pros: Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.

Cons: No entertainment options. Little to no food service.