Daily cleaning, installation of cabin HEPA filters on flights from Darwin to Bali
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Scores according to KAYAK customer reviews
Cons: "Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded."
Cons: "Hi do veg meal could have been better and communication about my bags could have been better ."
Cons: "It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!"
Pros: "Professional and friendly Crew & the movies"
Cons: "Too cold, seats to narrow, food not so tasty."
Pros: "The crew were busy but very attentive"
Cons: "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
Pros: "The crew was nice and friendly, food was ok"
Cons: "Food should request order by the crew, rather then trolly push like an old style"
Pros: "Vegetarian oriental meal was good. Movie selection was good."
Cons: "Plane was delayed 1 hr. I was not notified on time to go make arrangements to go to the airport a little later."
Pros: "Crew, food, entertainment were all very nice. 5 out 5."
Pros: "The flight was delayed from sfo to Hongkang. Very disappointed."
Pros: "My answer on first leg of flight from Mnl to Hkg goes with this one."
Pros: "Seats were ok on par with other airlines. Food served was good."
Cons: "More leg space."
Cons: "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
Cons: "flight delayed as always"
Pros: "One lady from the crew was amazing and very helpful"
Cons: "They destroyed our suitcase. At the beginning of our vacation it's very unpleasant and uncomfortable situation."
Pros: "My cabin bag got lost and theres no way to track it. Complete outrageous."
Cons: "Everything. Worst experience of my life"
Pros: "So nice, smile everytime, clear information and direction"
Cons: "I really hope they will serve wine or liquor but that is okay"
Pros: "The airline stewardess are nice Smile"
Cons: "The Cx892 restroom floor was wet, the paper towels kept falling down, the sink was got stuck"
Pros: "Flight attendant was very kind and helpful. I was very tired and was feeling a little under the weather. She checked in with me frequently throughout the flight to make sure I was well, brought me hot water to sip on, and just made sure I was as comfortable as possible. My regret is that I didn’t catch her name."
Pros: "Smooth, uneventful travel all was well."
Pros: "CX882, seat 44k would not recline. Made my journey a bit uncomfortable."
Pros: "Same as above"
Pros: "They were really nice and the plane was pretty new"
Cons: "No bad experience"
Pros: "Liked: moive selection. Hagendazs ice cream. Flight went smooth."
Cons: "My check in bag was lost. Hope to get it back in the next few days."
Pros: "Agent actually walked me to my connecting flight due to short turn around time which saved me from having to search the way by myself."
Pros: "Everyone that was part of the Cathay Pacific team was so friendly and helpful. They were very accommodating and quick to assist me outside the typical meal and drink service times. I flew economy and the seats were fairly comfortable. There were plenty of new films to choose from for entertainment as well."
Cons: "Bulk head seats. People walked over me all night including staff"
Pros: "The flight attendants were pleasant and so was the flight."
Cons: "The food, I don't eat meat and would like some other options. For such a long flight there should definitely be more leg room and agility to recline"
Pros: "I was told there would be WiFi on the plane from Chicago to Hong Kong. There was not. Very disappointed. It was hot and not a lot of air circulation. And the seats are hard."
Pros: "Entertainment choices"
Cons: "The passenger I was seated next to was awful, but that has nothing to do with the airline. Food was kind of gross."
Pros: "I wasn’t"
Cons: "I didn’t like the fact I had a different gate on my boarding pass. We were waiting at terminal 2 for 5 hours thingking that’s where our gate was. One hour before our boarding I come to find out that our gate was in a whole other terminal, we almost missed our flight. We would have missed it if I didnt as the ticket counter when is the Seattle flight going to go up on the screen. Poor communication on Alaska airlines part. Not very happy with that I had to rush to the other terminal because I had the wrong information on my boarding pass."
Pros: "The airline crew. Very attentive and immaculate"
Pros: "Plane was clean"
Cons: "The crew was uninformed and unobservant to actual conditions in the cabin. They kept the air conditioning on and no one was available to address the situation. People started to take their winter coats out of the overhead bins and sit in their seats with coats on. They spent a significant amount of time repeatedly requesting that the window shades be moved up or down. Frankly, if I buy a window seat I should have the option to look out the window if I'm not disturbing my neighbors."
Pros: "Being executive platinum has its perks even when not flying AA but a one world partner early boarding and an attentive flight attendants."
Cons: "General boarding was first come, first served vs by zone or seats."
Pros: "Flight was cancelled, it didn't happened"
Cons: "Flight was cancelled, it didn't happened"
Cons: "Hindi movies not that many choices."
Pros: "Good flight"
Pros: "Very spacious and comfortable seats, great service, good food."
Pros: "Direct and quick flight to bali"
Cons: "The seats were extremely uncomfortable and dirty. Overall, the plane was very dirty. Floors were dirty. Plane was freezing and they didn't provide us with blankets. The staff was slightly aggressive and didn't want to help. They were more transactional in wanting to just do the basics of their jobs and not go beyond - unlike singapore airlines, Turkish airlines, or emirates."
Pros: "They are nice, let space, shopping options unpaired. Cathay attendants, are they trained to be as nice or are they born like that in Hong Kong?"
Cons: "All was good"
Pros: "Timeliness, Ease of boarding and friendliness of crew."
Cons: "food was OK."
Cons: "little chaotic boarding. Horrible vegetarian food."
Pros: "Quiet, warm water in bathroom sink. Movies"
Pros: "Staff were always helpful and courteous. Seat in executive economy was comfortable. Food was good. Overall a pleasant experience."
Cons: "A bumpy ride but couldn't be helped."
Pros: "The entertainment offering is excellent and the flight schedule into Sapporo is ideal. The food was great and came out at the right times."
Cons: "Staff are not as friendly and knowledgable as other airlines I have flown in Asia."
Cons: "I had a flight from ZHR to HKG and further with another Airline to Shanghai. After 8 hours delay, I was not rebooked to another flight to Shanghai. Reason: We are only responsible to bring you to HKG - not further. Thanks a lot"
Pros: "The service was outstanding, the food actually tasted good, and not "good for airline food," just good. The seats were comfortable; lots of entertainment options and boarding was run super efficiently. I'd fly this airline anytime."
Pros: "Best meal service ever, my husband never eats airplane food but gobbled up the dinner and the breakfast served. Seats were comfortable, beverages were readily available, one of the best airlines in the world."
Cons: "Didn't have slippers, only socks. Slightly inconvenient having to put shoes back on to run to the restroom, which sometimes have wetness from God knows what."
Pros: "Good communication about departure delay, check in was fast and efficient."
Cons: "I had to ask crew repeatedly for a simple snack, meals were very slow to arrive, entertainment system we'd glitchy, food was just ok."
Pros: "The food was good and the crew was nice"
Cons: "I can’t think of anything!"
Cons: "Scoot is one of the worst airlines I have travelled."
Cons: "Flat beds in business class"
Pros: "Entertainment system was provided on this flight vs the flight from Singapore to Columbo."
Cons: "Major issue involving booking return flight overall."
Cons: "Food should improve. Just rice and lentils. Bread had no butter."
Pros: "The flight was efficient and clean"
Pros: "Everything is good"
Cons: "Some plane doesn’t have inflight entertainment"
Cons: "Seats were a little uncomfortable."
Cons: "Singapore Airlines the best."
Pros: "Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP."
Cons: "Better seat, better food. Little bit spacey toilet."
Pros: "Great crew. Silk Air is budget form of Singapore Airlines. Yet, the first class is better than the first class in US carriers. Better seats."
Cons: "Coffee creamer could be better. Should offer earphones."
Cons: "Delayed 1.5 hours and no communication as to why until we boarded (airport had been closed for Thai king to land...)"
Pros: "The airline was fine, it’s Kayak who charged my card $170 more than the advertised price for the flight. I just want to be reimbursed for their mistake."
Cons: "That the flight was advertised for $252 and my card was charged $422. Hoping someone contacts me regarding this case via email as I can’t get in touch with anyone as I’m abroad. My info should come up and someone in the team can see that this gets remedied."
Pros: "Excellent service. Flight attendants were very professional! I also enjoyed the in-flight meal."
Cons: "I had issues with the WiFi"
Pros: "Food was excellent."
Cons: "The giving out of food should be to all and not just kids first"
Pros: "Comfortable journey"
Cons: "No entertainment system"
Pros: "Space to move around within the seating as it wasn’t a full flight"
Cons: "All good"
Pros: "Silk/Singapore Airlines food is always good"
Cons: "Boarding took ages and then sat on the tarmac for an eternity before take off"
Pros: "All of them"
Cons: "No one"
Pros: "Boarding and flight staff very friendly and efficient. Comfortable flight despite a small amount of turbulence. A good flight despite what I listed in my dislikes section"
Cons: "45 minute departure delay due to technical problem with the aircraft. I enjoyed my onboard meal but my wife did not. Silly Japanese game show as audio visual entertainment."
Cons: "not many snack options"
Cons: "they broke both my suit cases and have not paid for them I will never fly with them again never never"
Cons: "Short flight so we were descending when meals were served. Again no power outlets on the plane."
Pros: "Efficient and polite crew"
Cons: "No power outlets on the plane."
Pros: "Good services from crew."
Pros: "Everything was so flawless."
Pros: "Staff were efficient and boarding was quick"
Cons: "Bad food and no individual entertainment. Worse none of the check in staff offered to help us get through security despite a long line and we nearly missed our flight"
Cons: "Because the flight from IAD to London was cancelled, I never made it to this flight."
Pros: "Good leg room,"
Cons: "Breakfast served is not good. no USB charging port."
Cons: "when fly is cancel, your on your own."
Pros: "Nothing, steward and stewardess were nice"
Cons: "Food, seating, aircraft"
Cons: "Food was terrible on Silk Air flight"
Cons: "Long layover in Singapore and hassle in having to stand in line for over an hour in transit for screening in Manchester airport"
Pros: "The staff was very responsive and the food was great."
Cons: "It would be great it the seats were leather so that plane would feel more cleaner."
Pros: "efficient boarding, earlier than expected"
Cons: "noted a few times that on Singapore Airlines / Silk flights they alway run out of non-fish/seafood options. Why not reduce fish / seafood meals? This is really annoying if someone is allergic."
Pros: "Innovative and effective audio/video entertainment system delivered on personal mobile device through plane's wifi connection."
Cons: "More variety in meal choice would be nice, since the same choices were offered on both legs of my flights from Jakarta to Yangon. But food was tasty and wine was nice."
Cons: "Business class seats did not recline back far enough. Very uncomfortable, did not sleep."
Pros: "Scheduled departure"
Cons: "Not as refined & attentive as the other SilkAir Flight I have taken."
Cons: "Kolkata airport service. They did not bring the wheel chair"
Pros: "Plane was clean. Staff was super attentive. Enjoyed it."
Cons: "Very basic airplane food. Nothing much"
Cons: "Poor quality airline airport staff in Kolkata - Not helpful Filthy dirty seats"
Pros: "The aircraft was broken - it took forever to fix We were late everywhere overall for 2.5 hours"
Cons: "Lovely airlines to fly. Elegance"
Cons: "One thing that really dissapointed me was the boarding at Chiangi airport for the leg to Bangkok. It was like a second class budget airline treatment. having to go to the silkair plane shuffled on and off a bus, how many air bridges are there at Chiangi? and it is singapore airlines main hub, quite dissapointing after a long flight on the first leg and a five hour stopover at Chiangi."
Pros: "We landed safely and on time."
Cons: "Boarding process and not being able to wear noise cancelling headphones during take off and landing. I fly all over the world and this does not seem to be an issue with other carriers."
Pros: "Good crew"
Cons: "Cramped space"
Pros: "This is my first time flying Silkair. I am grateful for a few things I must mention. First is to have the blankets ready on the seats. The food was more than enough for this short trip and seat assignment was perfect! In my view, they put lone travelers on Isle/window (preferred) seat and friends or families traveling together be put together."
Cons: "I wish the entertainment (music) channels be more international and updated. Just wishing."
Pros: "Service for such a short flight was excellent. they offer a snack and drinks. The plane was new and comfortable."
Pros: "Absolutely nothing. It was a shame."
Cons: "I wasn't showed to take my carry on. Fellow partners were drunk and yelled through out. Seats were created. Food was disgusting."
Airlines flying from Darwin to Bali have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Darwin to Bali
Masks required on board, masks provided on flights from Darwin to Bali
Social distancing seating
Middle seats unavailable to book on flights from Darwin to Bali
Testing for antibodies, testing for symptoms for flights from Darwin to Bali
Waiving of change fees. Search flexible flights from Darwin to Bali