Prices are in Australian Dollars.

Flights to Tokyo

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Tokyo All airports
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Information for flights to Tokyo from Australia

Flights arrive in Tokyo
Flights depart from Australia
Flight price $504
Airlines AirAsia X, Philippine Airlines, Malaysia Airlines, XiamenAir, Royal Brunei Airlines, China Southern, Qantas Airways, China Airlines, Singapore Airlines, Thai AirAsia X, Jetstar, JAL, Asiana Airlines, ANA, Cathay Pacific

Top tips for finding cheap flights to Tokyo

Looking for cheap airfare to Tokyo? 25% of our users found return tickets to Tokyo for the following prices or less: From Perth $740, from Melbourne & other airports $764, from Sydney Kingsford Smith $805
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be January, February and December. The cheapest month to fly to Tokyo is May.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest Tokyo flight deals.
When planning flights to Tokyo it is important to keep in mind that there are two airports in Tokyo – Narita International Airport (NRT) and Haneda International Airport (HND). Haneda Airport is situated a shorter distance from central Tokyo, but Narita Airport is more popular for international flights which makes it well connected with the city.
To reach the centre of Tokyo from Narita International Airport quickly, the Keisei Skyliner should take you into the city in under an hour. Another option is the JR Narita Line Train that departs every hour; it takes approximately 90 minutes to get to the city centre and is a more budget-friendly option.
Travellers who wish to refresh after their flight to Tokyo will find showers at both Haneda and Narita International Airports. The shower facilities are open 24/7 so it does not matter what time you arrive and want to use them. Using the shower for 30 minutes costs 1030 JPY (or around $12), which includes all the necessary toiletries.
If you want to relax and charge your phone while at Haneda International Airport, head to @TIAT Station in the international airport where, apart from the power outlets, you can use massage chairs and comfortable desks for computers.
Flying to Tokyo with your furry friend? Book them a spot in the Pet Hotel at Haneda or Narita International Airport. Apart from taking care of your pet while you are away, the staff can also provide it with some beauty treatment. Pet Inn Royal at Narita Airport is also just a few steps away from a veterinarian clinic in case your pet needs medical care.

FAQs - Booking Tokyo flights

How long is the flight to Tokyo?

Flights from Perth 9h 52m
Flights from Sydney 9h 41m
Flights from Brisbane 9h 07m
Flights from Melbourne 10h 17m
Flights from Coolangatta 9h 00m

What is the cheapest flight to Tokyo?

The cheapest airline ticket to Tokyo from Australia in the last 72 hours was $504 return on the route Perth to Tokyo. The most popular route is Sydney to Tokyo and the cheapest ticket found on this route in the last 72 hours was $713 return.

Which airlines fly to Tokyo?

In general from Australia, Qantas Airways, JAL and LATAM Airlines fly the most to Tokyo. The most popular route is from Sydney, and LATAM Airlines, Qantas Airways & JAL fly this route the most.

Which Tokyo airport is closest to central Tokyo?

Tokyo is served by 2 major airports. Haneda (15 kilometres) is the closest to the centre of Tokyo and Narita is 56 kilometres away from the centre. View on map.

Is there a hotel at Haneda International Airport?

If you have to spend the night at the airport or have a late flight to Tokyo and want to avoid the trouble of transferring to the city centre, the Haneda Excel Hotel Tokyo is located in Terminal 2. Royal Park Hotel The Haneda in the International Terminal is another option for travellers in transit, while for those who are travelling on a budget there is capsule hotel First Cabin Tokyo Haneda.

How do I transfer to the centre of Tokyo from Haneda International Airport?

Both terminals at Haneda International Airport are served by the Tokyo monorail; the trip to Hamamatsucho Station takes around 15 minutes and from there you can change to other lines depending on your final destination. Those who are not in a hurry can take a bus, which takes about 40 minutes to reach the centre – but take into account that there might be delays due to traffic.

What are the eating options at Narita International Airport?

You will find a wide range of restaurants at Narita International Airport that should satisfy your tastes. Apart from Japanese options like Nanosato, you will find Seiyoken with Chinese cuisine and Jewel specializing in pasta. If you want a fast meal, go to Subway or Bagel & Bagel.

Does Narita International Airport provide services for families with kids?

Parents who are travelling to Tokyo with their children can rest assured that Narita International Airport is well accustomed to small passengers. Each terminal features Kids Parks where children can burn off their energy and have a fun time before the flight. For those travelling with infants there are also nurseries with breastfeeding booths, changing stations and washbasins.

How does KAYAK find such low flight prices?

KAYAK processes over 2 billion travel queries annually and displays results from hundreds of airlines and third party sites, allowing it to find a variety of flight prices and options. It also displays results from 2M+ properties along with car hire, holiday packages, activities and millions of verified reviews so users can see as many available travel options as possible.

How can Hacker Fares save me money?

Hacker Fares allow you to combine one-way tickets on different airlines when it can save you money over a traditional return ticket.

Does KAYAK query more flight providers than competitors?

Yes, KAYAK has access to more data and information than online travel agencies and consistently outperforms the competition in accuracy, globally.

How does KAYAK’s flight Price Forecast tool help me choose the right time to buy?

KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.

Book Cheap Flights to Tokyo

(Return)
Airports
Origin
Brisbane
$678
only
$678
Perth
$504
only
$504
Coolangatta
$764
only
$764
Melbourne
$563
only
$563
$576
only
$576
Sydney
$650
only
$650
Destination
Tokyo
$573
only
$573
$504
only
$504
Fri., 21 Feb.
PER
Perth
HND
Tokyo Haneda
14h 40m
Wed., 4 Mar.
HND
Tokyo Haneda
PER
Perth
30h 50m
Trip: 13 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 355 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.1
HGH
KUL
Mediocre 3.6

Pros: Crew is very patients

Cons: Passenger is noisy & very uncooperative it delayed the flight landing!

KUL
KIX
Excellent 8.0

Pros: The staff were attentive. The service was good and overall was okay

MLE
KUL
Excellent 8.0

Cons: The small leg space

HNL
KIX
Good 6.6

Pros: Cost can't be beat, friendly service, reminded me of flights back in the 80's - 90's with no frills. A solid air service that most would find not up to par to their own personal standards. Travelers have been accustomed to getting things as standard over the decades of flying services offered in the past, so not getting them with this airline for free can be frustrating. However, for travelers that are very flexible and don't require much comforts, this airline provides exactly what you need..a cheap flight to your destination.

Cons: The scheduled times for departure aren't very flexible, the check-in counter on return flight was extremely long even 3 hours in advance of flight departure, plan accordingly. Passengers can be grumpy because they expect more from the airline, not an airline for most who expect comfort and freebies.

KTM
KUL
Mediocre 3.3

Pros: The staff was very nice and helpful.

Cons: No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

Sun., 13 Oct.
MEL
Melbourne & other airports
HND
Tokyo Haneda
30h 40m
Mon., 14 Oct.
HND
Tokyo Haneda
MEL
Melbourne & other airports
28h 05m
Trip: 2 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2,816 reviews
Overall
7.5
Boarding
7.4
Comfort
7.3
Crew
8.0
Entertainment
6.9
Food
7.1
CEB
TAC
Okay 4.0

Pros: Crew attitude

Cons: Onboard WiFi with streaming IFE service or install seatback IFE systems. On-time departure.

MNL
LAX
Excellent 10.0

Pros: CREWS WERE FRIENDLY/FOOD WAS GOOD

Cons: for a long flight seat could have been a bit bigger.

MNL
HNL
Excellent 10.0

Pros: excellent check in, they accommodated me despite my late arrival due to traffic from an airport transfer from another terminal

LAX
MNL
Mediocre 2.0

Pros: None!!!!!!! Because i pay for my seat assignment and they give me the wrong seat and they say no refunds because they cannot allocate the seat assignment that i bought.

Cons: They have should have a refund policy and they should have hire more profesional when in comes to customer service.

MNL
JFK
Excellent 10.0

Pros: Trips were surprisingly pleasant! Excellent services!

Thu., 30 Jan.
PER
Perth
NRT
Tokyo Narita
14h 05m
Sat., 15 Feb.
NRT
Tokyo Narita
PER
Perth
17h 55m
Trip: 17 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 1,441 reviews
Overall
7.3
Boarding
7.3
Comfort
7.2
Crew
7.6
Entertainment
7.0
Food
6.7
DEL
KUL
Mediocre 2.6

Cons: lost my luggage. after they found it, they took a week to deliver. no response to my claim for compensation

KUL
DPS
Good 6.3

Pros: Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried.

Cons: Again, not being delayed and having to miss my original connecting flight would have been best.

JHB
KUL
Mediocre 2.0

Cons: Frustrated

TPE
KUL
Good 6.6

Pros: Everything on the plane was fine, and the service was great.

Cons: Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great.

XMN
KUL
Excellent 9.6

Pros: Wonderful Crew- friendly, professional, helpful.

Cons: Been on time departing.

Sat., 2 Nov.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
27h 30m
Sun., 10 Nov.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
17h 50m
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 562 reviews
Overall
7.1
Boarding
7.2
Comfort
7.1
Crew
7.6
Entertainment
6.7
Food
6.9
WUH
XMN
Excellent 8.0

Pros: The crew was great, and seat was comfy compare to other European airlines seats

Cons: Less salt in the food would’ve been better

SIN
FOC
Good 7.0

Pros: Great airplane (787 Dreamliner), comfortable seats, lots of meals, no charge for beer & wine

Cons: IMO, the flight attendants should understand better english. It was clear they didn't understand much. I had to claim checked bags and recheck every flight segment. No abilty to reserve seats unless it was more than 72 hours before departing!

BKK
XMN
Excellent 10.0

Pros: ALL

TAO
LAX
Excellent 10.0

Pros: Everything

XMN
LAX
Mediocre 3.6

Cons: got severe food poisoning from the airline food.

Sun., 10 Nov.
MEL
Melbourne & other airports
NRT
Tokyo Narita
14h 45m
Sun., 24 Nov.
NRT
Tokyo Narita
MEL
Melbourne & other airports
15h 10m
Trip: 15 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 141 reviews
Boarding
8.3
Comfort
8.0
Crew
8.8
Entertainment
7.8
Food
7.7
DXB
BWN
Okay 4.3

Pros: I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare

Cons: BYojet shouldn't be with Kayak get rid of them.

BWN
MEL
Okay 4.6

Pros: Still the most economical choice to fly from Brunei direct to Australia.

Cons: The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.

DXB
BWN
Excellent 10.0

Pros: Comfortable seats

Cons: Can improve food.

BWN
SIN
Good 7.3

Pros: I Like The Flight is On Time

Cons: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks

MNL
BWN
Okay 5.3

Cons: The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do.

Fri., 28 Feb.
SYD
Sydney Kingsford Smith
HND
Tokyo Haneda
23h 25m
Fri., 13 Mar.
HND
Tokyo Haneda
SYD
Sydney Kingsford Smith
20h 40m
Trip: 14 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 5,413 reviews
Overall
7.2
Boarding
7.4
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.8
LAX
CAN
Excellent 9.2

Pros: Pleasantly surprised. Seats were comfortable. Blankets were warm. Food was good, and I'm grateful for that because I couldn't understand the flight attendant because of her accent.

Cons: The crew was weirdly OCD about when we were allowed to have our window shades up or down and I got yelled at a couple times for improper window shade use. I was also woken up literally every 2 hours to ask if I wanted food or beverage which I appreciated the diligence but also I like sleep.

SWA
CAN
Excellent 9.3

Cons: Nil

MNL
CAN
Okay 4.0

Cons: It seems that Chinese people even when given allocated seat numbers sit anywhere so was very chaotic.

CAN
DEL
Excellent 9.0

Pros: The staff set me up with an exit seat which was wonderful due to the fact that I am very tall. It made the flight very comfortable. The service was very good as well. I was able to use and charge my device without any trouble and was very pleased with that.

Cons: One of the stewardesses spoke English very quickly. Due to her accent, this made it difficult to understand at times.

DYG
KWL
Excellent 9.0

Cons: Great price getting from a to b.

Thu., 21 Nov.
BNE
Brisbane
NRT
Tokyo Narita
9h 05m
Thu., 12 Dec.
NRT
Tokyo Narita
BNE
Brisbane
9h 10m
Trip: 22 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 16 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.9
Food
7.6
PQQ
SYD
Okay 4.0

Cons: If it was on time

SYD
LAX
Mediocre 3.0

Pros: Seats were uncomfortable,

SYD
LAX
Good 7.6

Pros: Crew and plane were fine. Nothing super special. Definitely less desirable a flight than European.

Cons: The international flights Quantas runs are fine. Beware of JETSTAR this airline is somehow even worse than value airlines in the United States. They weigh bags at check in, harass customers, the worst experience I have ever had in the air. Fly anyone else. JETSTAR IS BEYOND TERRIBLE.

MEL
LAX
Excellent 9.6

Pros: I liked that nothing was a hassle to get to, the staff were amazing and the pilot was well-skilled.

Cons: My only con was the fact that there were many people around me coughing. That's not your fault though, I understand. But still, it was nasty.

SFO
SYD
Excellent 8.0

Pros: Crew was nice and friendly. Economy class seats are never super comfy, however, they were just fine.

Tue., 18 Feb.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
17h 20m
Sun., 23 Feb.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
14h 15m
Trip: 6 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,532 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.5
PVG
TPE
Excellent 9.0

Pros: Nice flight, nice crew, night food and nice on board equipment.

Cons: No air bridge from Gate 213, It takes transfer bus to Gate 554. It is uncomfort under such hot and humid weather condition.

BKK
TPE
Excellent 8.3

Pros: Good boarding procedure. Attentive crew and good quality food even in Economy. Entertainment options were very good.

Cons: Seats were tight but the seat pitch was decent. WiFi available but very expensive.

ONT
TPE
Excellent 8.6

Pros: Yes the crew was amazing ✅ Very professional and friendly

Cons: A few more newer and English speaking movies sure would be nice. Thanks for asking.✈️☀️

LAX
TPE
Good 7.2

Pros: Legroom, seat amenities, boarding process

Cons: The crew could have been a bit more attentive, especially when clearing the service. I had an armrest dining tray which was very small and snug (same for the seatbelt as well) and it was hard to move with the tray still there. Also, Iwith fruit platter for meal, they served a side of fruit!

TPE
SFO
Excellent 8.0

Pros: Crew was good and friendly.

Cons: Lesser layover time in Taipei.

Tue., 10 Mar.
BNE
Brisbane
NRT
Tokyo Narita
18h 40m
Tue., 24 Mar.
NRT
Tokyo Narita
BNE
Brisbane
19h 10m
Trip: 15 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3,663 reviews
Overall
8.7
Boarding
8.8
Comfort
8.5
Crew
9.0
Entertainment
8.7
Food
8.4
MXP
SIN
Excellent 8.0

Pros: Helpful with our 2 year old

Cons: Baby change area is very small

SIN
SFO
Excellent 9.3

Pros: Amazing crew. Seat needs more padding.

Cons: Memory foam seats

SIN
SFO
Excellent 8.0

Cons: This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me.

SIN
BNE
Excellent 8.3

Pros: Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with.

Cons: The food was not too attractive, better variety of main meals

PVG
SIN
Excellent 10.0

Pros: Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah.

Cons: I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached .

Sun., 1 Dec.
BNE
Brisbane
NRT
Tokyo Narita
20h 10m
Fri., 13 Dec.
NRT
Tokyo Narita
BNE
Brisbane
15h 00m
Trip: 13 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 55 reviews
Boarding
7.3
Comfort
6.3
Crew
7.2
Entertainment
5.0
Food
5.6
DMK
NRT
Mediocre 2.3

Pros: I fly about 50 times a year and this trip by far has been my worst flight. The service is horrible. Customer service is nonexistent.

Cons: Everything from the second I checked in was terrible. I cannot find one thing I was happy with.

DMK
PVG
Mediocre 3.6

Pros: I got there

Cons: Very cheap but too basic for my liking - no food (can buy it though), no water, no blankets or pillow on a night flight.

DMK
KIX
Okay 5.5

Cons: A boarding pastor next leg so that we didn't have to enter and leave Japan. The ggreeter n oskka couldn't find us the next leg lis

DMK
NRT
Okay 5.6

Pros: The service was pretty good.

Cons: Very little legroom. All drinks and food are paid-only and expensive. The food wasn't that good either.

DMK
NRT
Okay 5.5

Pros: N/A

Cons: We were not offered any drinks or food (on a fairly long flight) on over a six hour flight, so obviously I didn't like the service. I doubt I will ever fly on this airline again!

Fri., 20 Mar.
OOL
Gold Coast
NRT
Tokyo Narita
9h 00m
Mon., 23 Mar.
NRT
Tokyo Narita
OOL
Gold Coast
9h 00m
Trip: 4 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 13 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CNS
MEL
Excellent 8.5

Pros: The crew was really nice.

Cons: All snacks & drinks cost extra on Jetstar.

LST
SYD
Okay 5.6

Pros: Crew were ok , but all looked like they had had a long day. Functional but not outstanding.

Cons: Late departing

AVV
SYD
Good 7.0

Pros: Quick and easy boarding at AVV Airport.

Cons: Seats were slightly uncomfortable but fine for short flight. There was no entertainment. The crew could have been more enthusiastic.

CNS
DRW
Excellent 9.0

Cons: Be sure to book your luggage in advance to avoid high fees.

SYD
BNE
Good 6.6

Pros: Plane was clean. Crew were professional. Ahead of schedule arrival.

Cons: It's an economy airline, so it has the usual compromises on entertainment and refreshments.

Sun., 3 Nov.
MEL
Melbourne & other airports
NRT
Tokyo Narita
9h 55m
Wed., 6 Nov.
NRT
Tokyo Narita
MEL
Melbourne & other airports
10h 10m
Trip: 4 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 8 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
SFO
HND
Excellent 10.0

Pros: Seat super comfy

Cons: All okay

MSJ
HND
Excellent 10.0

Pros: Boarding very efficient.

LAX
AUS
Okay 4.8

Cons: The crew members could have been more courteous to clients on the flight by lowering their voices when conversating among themselves.

ORD
NRT
Excellent 9.6

Pros: The crew amazing. Food was great

Cons: Nothing

MNL
HND
Excellent 9.6

Pros: friendliness

Cons: food

Wed., 22 Jan.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
26h 50m
Sun., 2 Feb.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
21h 20m
Trip: 12 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 4,114 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
LAX
ICN
Okay 5.0

Pros: The seat was so hard for a really long flight

NRT
ICN
Excellent 8.0

Pros: economy seats and overhead compartment roomier than most other airlines. food is good.

Cons: low sodium/no added salt food option for people with heart disease.

BKK
ICN
Good 7.6

Pros: Food was okay

Cons: The movie selection was dated.

ICN
LAX
Excellent 8.0

Pros: Respectful crew

Cons: Crew are ok

LAX
ICN
Excellent 10.0

Pros: Asiana staffs are so great with good service!!

Cons: None

Wed., 18 Dec.
PER
Perth
NRT
Tokyo Narita
9h 35m
Tue., 31 Dec.
NRT
Tokyo Narita
PER
Perth
10h 10m
Trip: 14 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,438 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
HNL
NRT
Excellent 9.6

Pros: the food was god. the crew was very accommodating

SGN
NRT
Excellent 8.3

Cons: Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great.

LAX
HND
Excellent 10.0

Pros: Crew great but seating not so comfortable

Cons: Better Seats

PEK
HND
Good 6.0

Pros: Crew was very friendly and the service was reasonably good.

Cons: Seats were not very comfortable.

LAX
HND
Excellent 9.0

Pros: Excellent crew!

Cons: It could have been quieter.

Thu., 26 Sep.
PER
Perth
NRT
Tokyo Narita
22h 20m
Thu., 3 Oct.
NRT
Tokyo Narita
PER
Perth
14h 20m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6,046 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
BKK
HKG
Mediocre 2.0

Cons: Be on time. 3 hours delay

HKG
SFO
Okay 5.0

Cons: The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it

HKG
MEL
Excellent 10.0

Pros: Comfortable seats in Premium Economy.

Cons: Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad.

EWR
HKG
Good 7.0

Cons: Boarding had two long lines for economy. Not clear what the system was. Could have been a bit more organized

BOM
HKG
Good 7.3

Cons: Quality of Indian food

Fri., 22 Nov.
MEL
Melbourne & other airports
HND
Tokyo Haneda
16h 15m
Tue., 26 Nov.
HND
Tokyo Haneda
MEL
Melbourne & other airports
24h 40m
Trip: 5 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2,816 reviews
Overall
7.5
Boarding
7.4
Comfort
7.3
Crew
8.0
Entertainment
6.9
Food
7.1
MNL
LAX
Excellent 10.0

Pros: Since it was over booked, my seat was upgraded to business class.

CEB
TAC
Okay 4.0

Pros: Crew attitude

Cons: Onboard WiFi with streaming IFE service or install seatback IFE systems. On-time departure.

KUL
MNL
Okay 5.3

Cons: Install IFE, organize the boarding process. Blankets on given on request

JFK
MNL
Good 6.6

Pros: Entertainment options were excellent. Lots of choice. Staff were friendly.

Cons: Flight attendants need to come around more often to offer water or other beverages because dehydration is such an issue on a 16+ hour flight. In addition, we boarded on time at 1:00 for a 1:45am flight but did not leave the gate until 4:00am. This jeopardized my connection in Manila.

BNE
MNL
Good 7.6

Pros: Service was great, took off on time and arrived early

Cons: Food was average

Sat., 26 Oct.
AVV
Avalon
HND
Tokyo Haneda
25h 45m
Tue., 12 Nov.
HND
Tokyo Haneda
AVV
Avalon
19h 45m
Trip: 18 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 355 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.1
KUL
OOL
Okay 5.6

Pros: All set up for reasonably comfortable short haul flight and prices ok at similar to Thai Air

Cons: Priced the same, but unlike the wonderful Thai Air (my only other long haul experience) my ticket price and 8hr flight didn't include any food (Thai Air had 2 complimentary meals) and no one told us we could pre order and pay for food, so missed out when it was brought round. They charge to rent blankets and pillows (free on TA) and couldn't even help me with a glass of drinking water other than offering to sell me a bottle but at $10 USD as they didn't have any change (TA provide complimentary bottled water plus comp tea & coffee. Think there needs to be clearer info/advice 're refreshments for customers on long flights like this

ICN
KUL
Okay 4.0

Cons: Unconfort and meals for sale too :(

KUL
SYD
Excellent 8.3

Pros: The crew on the aircraft were great.

Cons: The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

PER
KUL
Okay 4.6

Cons: Delayed for over 3 hours!

KUL
SYD
Good 6.5

Pros: The crew were pretty quick to help.

Cons: The seat was moving of its own accord. I should have paid more for a flatbed. I don’t enjoy the music played at the start and upon takeoff. I wanted to sleep but it was interrupted all the time.

Sat., 22 Feb.
PER
Perth
NRT
Tokyo Narita
14h 05m
Wed., 4 Mar.
NRT
Tokyo Narita
PER
Perth
16h 15m
Trip: 12 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 1,441 reviews
Overall
7.3
Boarding
7.3
Comfort
7.2
Crew
7.6
Entertainment
7.0
Food
6.7
SGN
KUL
Good 7.0

Pros: The seats were comfortable and the in-flight entertainment was fine.

Cons: The crew shouldn’t assume that an Asian person is Vietnamese just because they boarded from Vietnam. The vegetarian door was awful.

SYD
KUL
Excellent 10.0

Pros: Cool and excellent service.

DPS
KUL
Good 6.6

Pros: Comfortable seating map

Cons: Food could be improved especially for vegetarians

KCH
KUL
Excellent 10.0

Pros: Smooth process all the way from check in to seating to disembarkation

Cons: none

KUL
MNL
Mediocre 2.3

Cons: lost my luggage

Sat., 12 Oct.
MEL
Melbourne & other airports
NRT
Tokyo Narita
16h 30m
Sat., 19 Oct.
NRT
Tokyo Narita
MEL
Melbourne & other airports
15h 40m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2,816 reviews
Overall
7.5
Boarding
7.4
Comfort
7.3
Crew
8.0
Entertainment
6.9
Food
7.1
MNL
LAX
Excellent 9.0

Pros: Amazing crew at Philippine Airlines

Cons: Boarding was a pain

MNL
DVO
Good 6.4

Pros: Ontime

Cons: Food smooth

MNL
LAX
Excellent 10.0

Pros: Since it was over booked, my seat was upgraded to business class.

SFO
MNL
Excellent 9.3

Pros: I particularly admire the free media entertainment options and quality of the meals served!

Cons: I was seated in the middle of the cabin, where it is rows of four seats, and the way the space under the seats in front of them were divided caused there to only be three separate and staggered places to put carry-on bags. With all four of us in my row needing to put bags under there, it was dicey.

MNL
HNL
Good 7.6

Pros: The crew was good and professional. Friendly.

Mon., 3 Feb.
AVV
Avalon
HND
Tokyo Haneda
25h 45m
Mon., 17 Feb.
HND
Tokyo Haneda
AVV
Avalon
19h 45m
Trip: 15 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 355 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.1
PER
KUL
Okay 4.6

Cons: Delayed for over 3 hours!

KUL
SYD
Okay 5.0

Pros: Price

Cons: Not much comfort, no free food, although cheap.

SYD
KUL
Okay 5.6

Cons: At sydney airport airflot staff was doing boarding for air asia, and they wasted our 1:30 min atleast. I had flight from Syd to delhi, flight was via Kul so staff was asking us again and again for Malaysia visa. Also they didnt gave us Kul to delhi boarding pass. We called air asia senior then she came she allowed to go go on last moment. i told them many time we have transit only at KUL so we dont beed visa, they didnt have knowledge so they dont want to understand. Thanks god senior came and told them to give us boarding pass otherwise we gonna miss the flight. At kul airport also staff asked why u didnt get kul to del boarding from syd. We explained him and he issue boarding

KUL
SYD
Mediocre 2.0

Pros: nothing

Cons: My flight was 2 hours late causing me to lose my connection ticket. This, because your crew did not do a proper pre-flight check and notice the emergency lighting was failing. Poor maintenance leads to tragedy and unneeded lateness. Making the cabin 16 degrees for 8 hours may sell rental blankets, but it makes people sick as well. Shame on you.

SYD
KUL
Good 6.3

Pros: The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Cons: Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

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