Flights to Tokyo

Pros: We were in transit and I checking-in was orderly. Grateful for friendly crew.

Cons: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Cons: Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it.

Pros: The cabin crew were very friendly, organised and polite

Cons: The layover at Brunei airport was a little boring as there's not much to do for three hours.

Pros: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality.

Cons: Nothing.

Cons: No service. No drink, no snack, flight delayed. Missed last bus from airport to station at base where stationed. No happy

Cons: More movie selections

Cons: Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund

Pros: Everything was great

Cons: Lower the price

Pros: Kind crew

Cons: Food is terrible.

Pros: crew was nice. but we had massive delays and the attitude of the employees at the gate and on check in, was terrible

Cons: it was their fault that the plane was delayed (mechanical problems), when i asked to be transferred to jfk instead of newark, the employees at melbourne said it's not possible. basically it was their problem but refused to be accountable to it or to accommodate passengers

Pros: timely and comfortable

Cons: less use of plastic- why not be the first airline to use the new paper box water bottle? why do the blankets have to be wrapped in plastic. end use of single use plastics, be a pioneer :)

Pros: Great food, great service!

Cons:

Pros: The most unorganized airline

Cons: Better staff and communication.

Pros: Food is better than most economy boarding and friendly cabin crew service.

Cons: The tv screens and navigation feels dated, and earphones are a bit combersome. Probably got an older plane though.

Pros: Crew was great.

Cons: We didn’t appreciate the delay.

Pros: Crew, service, comfort, food extra superb,

Cons: Add games on your entertainment, as you have movies for all ages, and have music as well like country song or old favourites would be much appreciated..

Cons: Food was disappointing being vegetarian Flight was hot then cold then hot then cold Quite cramped when people put the seats back and couldn’t eat food easily Delayed on takeoff

Pros: Crew service were good and kindness between FRA to BKK.

Pros: Boarding process has improved (SYD), the crew were friendly and attentive, my special meal (Indian vegetarian for something different) was quite tasty and even the entertainment options were good.

Cons: Business class seats on the B747 - unless you’re sitting upright, they are one of the most uncomfortable seats I’ve experienced. TG either need to upgrade the seats on the B747 (very unlikely) or put another aircraft type the BKK-SYD-BKK route.

Cons: What i did not like most is the temperature inside the plane but am glad the airline provided blanket to warm our body.

Pros: Friendly crew and spacious.

Cons: Food could be better

Pros: Generally good Flight was operated by Silk Air

Cons: Entertainment score is not meaningful because of the short flight time.

Pros: Dim sum between Hong Kong & Singapore.

Pros: Nothing.

Cons: Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible.

Pros: Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA.

Cons: The Hollywood entertainment options were limited and not very interesting.

Pros: Food was good

Cons: Disappointed with some of flight attendants. ANA used to provide best customer service.

Cons: 12:05 am flight back to Lax is good because you can sleep a little then be awake for a good period of time before and after landing which helps promote getting back to normal sooner. Flight got a little chilly whole is was sleeping but otherwise a very good flight.

Pros: Seats were comfortable, crew was good

Pros: Efficient boarding with room in overhead bin. Chips and salsa were great

Cons: No entertainment or entertainment options on an 8 hour flight. Food choices were too similar.

Pros: Very attentive crew

Cons: Nothing is included, but you should also know that going in

Pros: All set up for reasonably comfortable short haul flight and prices ok at similar to Thai Air

Cons: Priced the same, but unlike the wonderful Thai Air (my only other long haul experience) my ticket price and 8hr flight didn't include any food (Thai Air had 2 complimentary meals) and no one told us we could pre order and pay for food, so missed out when it was brought round. They charge to rent blankets and pillows (free on TA) and couldn't even help me with a glass of drinking water other than offering to sell me a bottle but at $10 USD as they didn't have any change (TA provide complimentary bottled water plus comp tea & coffee. Think there needs to be clearer info/advice 're refreshments for customers on long flights like this

Pros: Cheap

Cons: Very narrow seat No free water: not ok for a 7hour flight. Old plane with quite used seats. You pay what you get...

Pros: Clean

Cons: I am not sure why they were delayed.

Cons: If they have a policy that passengers cant eat food bought outside the aircraft they should make sure that they have variations/choices on their menu. I can only eat fish but they dont have it on their menu so i brought my own food but the crew asked me to stop eating it because it was not allowed. Im hungry and tired and was upset that time.

Pros: On time.

Cons: Food

Pros: There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that.

Pros: Crew is ok, accommodating, entertainment system ok, food ok.

Cons: level up on the service, I think MH needs to take a second look at the whole company in terms of culture and level of service.

Pros: On time

Cons: 2 times flight per day

Pros: Hard landing which gave passangers a shock.

Cons: It was delayed by 15mins due to heavy rain but it was OK as everything else was on point

Pros: China Southern has great equipment. They are always well maintained and clean. The seats in main cabin are very comfortable. A great value!

Cons: As an English speaker, I find their service announcements on board often lack in clarity, but they try. I always stroll and enjoy engaging in flight crew in casual conversation about their thoughts of the equipment, schedule, plans during their layover. I find on this more personal level, they relax

Pros: The crew was courteous, efficient and spoke good English.

Cons: Could use a bit more leg room for tall passengers (I'm 6ft). There was a slight delay de-planing since the crew needed to check each passenger off on a list. Not sure why.

Pros: Food, crew, boarding experience, to wit.

Cons: Nothing really. I was totally disappointed with the other legs, but this last leg was exceptional. Not sure if I’ll ever consider flying with China Souther Airlines though.

Pros: The boarding was easy

Cons: My luggage was lost even when there was 4 hour layover. I have no clothes to wear.

Pros: Comfortable seats

Cons: Can improve food.

Cons: I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap

Pros: Short and sweet flight.

Cons: Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!

Pros: Gave me aisle seat, great service

Pros: Nothing

Cons: Flight crew’s attitude. The fact that there was no overhead space and the crew didn’t Check additional bags. Had to stove the bags u def the seat and there was no room to stretch my legs. The flight crew had the most pathetic attitude and was rude beyond imagination.

Pros: Quick boarding

Cons: Overpriced drinks and snacks

Cons: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare

Cons: The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later.

Pros: Crew were pleasant

Cons: Jetstar terminal has a lack of seating

Pros: Nothing and won't travel with them again.

Cons: On timeliness!

Pros: I had 3 seats which was nice.

Cons: I asked for a blanket - had to pay agreed lady never returned. Everything except the flight was an additional cost. The plane temp was set to freezing - very uncomfortable.

Pros: Security was super fast. Boarding was straight forward.

Cons: Jetstar baggage policy is, as most know, annoying. 7 kg limit on carry on bags or else you have to pay for extra “weight allowance.” Quite annoying since I can’t very well weigh my bag at home and it really changes nothing. You still bring the bag on the pla e. You just have to pay extra