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(Return)
Airports
Origin
Brisbane
$567
only
$567
Perth
$569
only
$569
Melbourne
$587
only
$587
Sydney
$573
only
$573
Bilinga
$564
only
$564
Destination
Tokyo
$564
only
$564
$567
only
$567
Fri, 6 Apr
OOL
NRT
9h 10m
Tue, 17 Apr
NRT
OOL
19h 50m
Trip: 12 days
Overall 5.9 OK
Based on 12 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
CHC
AKL
Good 6.0

Service personnel were polite and friendly.

Being charged for luggage and bags were damaged. Still waiting for results of claim

OOL
NRT
Mediocre 2.0

I missed my next flight to NYC because of cancellation (even though i had 22h in tokyo to spend). And had to spend huge amount of money to get home.

SYD
AKL
Excellent 10.0

Everything

Auckland free Wifi 45 min, wha ???

OOL
CNS
Mediocre 2.0

Don't fall for the scam where Kayak doesn't redirect you to the airline site, but rather has you book the flight within the Kayak site. They charge you a $10US surcharge on top of the flight cost. You can just as easily type in the airline site and book (for the same cost) without paying Kayak $10. It's not well disclosed and you can google all the complaints about Travelfuson (Kayak owner) online.

DUD
AKL
Mediocre 3.3

The crew were friendly enough and were accommodating in handling my baggage

The plane was an older model airbus configured to maximize seating. as a result the flight was uncomfortable. You think this may be the reason for the fairly low fare but they stick it to you with baggage fees. The maximum is 15kgs [ most airlines allow 23kgs ] In addition you have to pay for all items on board. There is no such thing as free coffee or soft drinks. I would recommend this airline if you have little or no baggage and are going on a day trip to Wellington or Auckland. Otherwise, stick with Air New Zealand.

Fri, 1 Jun
BNE
HND
29h 25m
Fri, 15 Jun
HND
BNE
15h 45m
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3790 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
BKK
CAN
OK 4.6

We arrived safely.

I was unable to check in online.When I mentioned this at the ticket counter the agent responded that they kept hearing that from passageners. Apparently this wasn't enough of an issue to make any changes. The plane was uncomfortable for such a long flight. Lots of movie choices, but few current choices. Flight attendants weren't that friendly.

CAN
YVR
Excellent 9.3

Cabin crew was wonderful and very attentive. Smooth flight with good food. 787 Dreamliner for a long haul 13 hour flight. First airline where I see the cabin crew clean the lavatories mid-flight! Overall a great experience.Would fly again.

KTM
CAN
Mediocre 2.0

The movies weren't working. They served one glass of wine. The stewardesses didn't seem to be interested in any issues.

CAN
JFK
Excellent 8.0

Very attentive and pleasant stewards in business class. Boardjbgblrocedures good.

We had to climb up stairs to get on the plane. There were elderly travelers who struggled to carry their hand luggage. No help was offered This needs to be remedied. Food also was not too palatable. Could be better Difficult to understand English of the announcements. Also when delayed in landing no announcements made br the captain though we were hovering in the air for 45 mins.

LAX
CAN
Excellent 9.6

Great crew service!

Tue, 27 Feb
PER
HND
14h 40m
Mon, 12 Mar
HND
PER
30h 50m
Trip: 13 days
Overall 5.7 OK
Based on 220 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
4.0
Food
5.0
AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

KUL
SYD
Excellent 8.3

The crew on the aircraft were great.

The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

PER
KUL
OK 4.6

Delayed for over 3 hours!

PEK
KUL
OK 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

Tue, 27 Feb
BNE
NRT
12h 45m
Mon, 5 Mar
NRT
BNE
23h 55m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 8 Apr
OOL
NRT
9h 10m
Tue, 17 Apr
NRT
OOL
13h 45m
Trip: 10 days
Overall 5.9 OK
Based on 12 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
SYD
AKL
Excellent 10.0

Everything

Auckland free Wifi 45 min, wha ???

DUD
AKL
Mediocre 3.3

The crew were friendly enough and were accommodating in handling my baggage

The plane was an older model airbus configured to maximize seating. as a result the flight was uncomfortable. You think this may be the reason for the fairly low fare but they stick it to you with baggage fees. The maximum is 15kgs [ most airlines allow 23kgs ] In addition you have to pay for all items on board. There is no such thing as free coffee or soft drinks. I would recommend this airline if you have little or no baggage and are going on a day trip to Wellington or Auckland. Otherwise, stick with Air New Zealand.

OOL
NRT
Mediocre 2.0

nothing good to say. Would have rather taken a different airline with a longer connecting route rather than direct with jet star.

Payed $90 online to choose my seat, but was denied it at boarding, no refund. the cabin is freezing cold and they make you pay $10 for the little blanket, but actually they deny it to you on board if you didn't pay online (I laughed out loud because that is total nonsense). they charge $4 for the coffee... No big deal. But besides those little details, it's an overall unpleasant experience and even a bit sinister they way they cut corners. They seem to be cutting corners on safety with their taxiway and parking procedures much like Ryanair. I was swiftly reprimanded for taking some perfectly innocent photos of the plane (like every holiday goer does), because the pilot didn't want any 'trouble'. Whatever the reason for that immediately defensive reaction, it's not a good sign. jetstar has a bad record of safety as we all know.

HNL
SYD
Excellent 10.0

The lady at check in counter was efficient and friendly. Has free movies in-flight.

LiMited hot food items

OOL
CNS
Mediocre 2.0

Don't fall for the scam where Kayak doesn't redirect you to the airline site, but rather has you book the flight within the Kayak site. They charge you a $10US surcharge on top of the flight cost. You can just as easily type in the airline site and book (for the same cost) without paying Kayak $10. It's not well disclosed and you can google all the complaints about Travelfuson (Kayak owner) online.

Tue, 1 May
SYD
HND
29h 15m
Fri, 18 May
HND
SYD
27h 00m
Trip: 18 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3790 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
CDG
Mediocre 2.0

Nothing.

You left me stranded in Bali and wouldn’t rebook me. You wouldn’t give me a full refund. You made me purchase an entirely new flight with a different airline. I spent FIVE hours on hold waiting to speak with a representative. I will advise anyone I know to never fly China Airlines

BKK
CAN
OK 4.6

We arrived safely.

I was unable to check in online.When I mentioned this at the ticket counter the agent responded that they kept hearing that from passageners. Apparently this wasn't enough of an issue to make any changes. The plane was uncomfortable for such a long flight. Lots of movie choices, but few current choices. Flight attendants weren't that friendly.

CAN
YVR
Excellent 9.3

Cabin crew was wonderful and very attentive. Smooth flight with good food. 787 Dreamliner for a long haul 13 hour flight. First airline where I see the cabin crew clean the lavatories mid-flight! Overall a great experience.Would fly again.

PVG
CTU
Excellent 10.0

Very good

LAX
CAN
OK 4.0

Cheap and service was okay

Seats are uncomfortable They lost my luggage.

Wed, 9 May
PER
HND
14h 50m
Sun, 27 May
HND
PER
30h 50m
Trip: 19 days
Overall 5.7 OK
Based on 220 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
4.0
Food
5.0
PEK
KUL
OK 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

KUL
MEL
Mediocre 2.0

Landing & leaving the plane.

Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

Wed, 6 Jun
MEL
HND
28h 50m
Sun, 24 Jun
HND
MEL
27h 50m
Trip: 19 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3790 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
PVG
CTU
Excellent 10.0

Very good

KTM
CAN
Mediocre 2.0

The movies weren't working. They served one glass of wine. The stewardesses didn't seem to be interested in any issues.

CAN
YVR
Excellent 9.3

Cabin crew was wonderful and very attentive. Smooth flight with good food. 787 Dreamliner for a long haul 13 hour flight. First airline where I see the cabin crew clean the lavatories mid-flight! Overall a great experience.Would fly again.

CAN
JFK
Excellent 8.0

Very attentive and pleasant stewards in business class. Boardjbgblrocedures good.

We had to climb up stairs to get on the plane. There were elderly travelers who struggled to carry their hand luggage. No help was offered This needs to be remedied. Food also was not too palatable. Could be better Difficult to understand English of the announcements. Also when delayed in landing no announcements made br the captain though we were hovering in the air for 45 mins.

MNL
CAN
Excellent 9.3

Flight from Guangzhou to Vancouver was smooth. Cabin crew was great and attentive. Flight was even early to arrive!

Seats were a bit cramped.

Tue, 23 Jan
BNE
NRT
12h 45m
Wed, 31 Jan
NRT
BNE
25h 55m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 5 Apr
OOL
NRT
9h 10m
Tue, 17 Apr
NRT
OOL
19h 50m
Trip: 13 days
Overall 5.9 OK
Based on 12 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
HNL
MEL
Excellent 8.3

The 787 Dreamliner was comfortable and the window tinting technology is super cool.

The bag fee is expensive. You have to pay for everything. Any type of food or drink. You even have to pay for the entertainment. It’s a budget airline. You get what you pay for.

OOL
NRT
Excellent 8.0

Best price for a flight. The crew and staff was top teir. They were wonderful on every flight I was on with them and that was 4 flights. They have their staffing down right.

Only thing I could really say is that I didn't like was some of the other passengers.

DUD
AKL
Mediocre 3.3

The crew were friendly enough and were accommodating in handling my baggage

The plane was an older model airbus configured to maximize seating. as a result the flight was uncomfortable. You think this may be the reason for the fairly low fare but they stick it to you with baggage fees. The maximum is 15kgs [ most airlines allow 23kgs ] In addition you have to pay for all items on board. There is no such thing as free coffee or soft drinks. I would recommend this airline if you have little or no baggage and are going on a day trip to Wellington or Auckland. Otherwise, stick with Air New Zealand.

CHC
AKL
Good 6.0

Service personnel were polite and friendly.

Being charged for luggage and bags were damaged. Still waiting for results of claim

HNL
SYD
Excellent 10.0

The lady at check in counter was efficient and friendly. Has free movies in-flight.

LiMited hot food items

Wed, 7 Mar
PER
HND
14h 40m
Tue, 20 Mar
HND
PER
30h 50m
Trip: 13 days
Overall 5.7 OK
Based on 220 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
4.0
Food
5.0
KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

PEK
KUL
OK 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

HND
KUL
Mediocre 2.0

I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

KIX
HNL
Mediocre 2.0

Nothing.

We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.

Mon, 30 Apr
MEL
HND
22h 15m
Thu, 17 May
HND
MEL
27h 50m
Trip: 18 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3790 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
TPE
Excellent 10.0

Great service.

Need “brown” paper towels for the bathrooms, not just facial tissues.

CAN
CDG
Mediocre 2.0

Nothing.

You left me stranded in Bali and wouldn’t rebook me. You wouldn’t give me a full refund. You made me purchase an entirely new flight with a different airline. I spent FIVE hours on hold waiting to speak with a representative. I will advise anyone I know to never fly China Airlines

LAX
CAN
Excellent 9.6

Great crew service!

CAN
YVR
Excellent 9.3

Cabin crew was wonderful and very attentive. Smooth flight with good food. 787 Dreamliner for a long haul 13 hour flight. First airline where I see the cabin crew clean the lavatories mid-flight! Overall a great experience.Would fly again.

PVG
CTU
Excellent 10.0

Very good

Fri, 6 Apr
OOL
NRT
9h 10m
Mon, 16 Apr
NRT
OOL
13h 45m
Trip: 11 days
Overall 5.9 OK
Based on 12 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
HNL
SYD
Mediocre 3.3

Getting to destination

Didn't get the food i ordered. Not even close. Entertainment choices very low. No value for extra cost. Staff would not deal with passengers congregating in aisle for majority of journey.

DUD
AKL
Mediocre 3.3

The crew were friendly enough and were accommodating in handling my baggage

The plane was an older model airbus configured to maximize seating. as a result the flight was uncomfortable. You think this may be the reason for the fairly low fare but they stick it to you with baggage fees. The maximum is 15kgs [ most airlines allow 23kgs ] In addition you have to pay for all items on board. There is no such thing as free coffee or soft drinks. I would recommend this airline if you have little or no baggage and are going on a day trip to Wellington or Auckland. Otherwise, stick with Air New Zealand.

SYD
AKL
Excellent 10.0

Everything

Auckland free Wifi 45 min, wha ???

CHC
AKL
Good 6.0

Service personnel were polite and friendly.

Being charged for luggage and bags were damaged. Still waiting for results of claim

OOL
CNS
Mediocre 2.0

Don't fall for the scam where Kayak doesn't redirect you to the airline site, but rather has you book the flight within the Kayak site. They charge you a $10US surcharge on top of the flight cost. You can just as easily type in the airline site and book (for the same cost) without paying Kayak $10. It's not well disclosed and you can google all the complaints about Travelfuson (Kayak owner) online.

Sat, 28 Apr
PER
HND
14h 50m
Sat, 19 May
HND
PER
30h 50m
Trip: 22 days
Overall 5.7 OK
Based on 220 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
4.0
Food
5.0
KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

HND
KUL
Mediocre 2.0

I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

KUL
MEL
Mediocre 2.0

Landing & leaving the plane.

Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

KIX
HNL
Mediocre 2.0

Nothing.

We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.

Tue, 1 May
MEL
HND
22h 15m
Fri, 18 May
HND
MEL
27h 50m
Trip: 18 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3790 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
LAX
CAN
OK 4.0

Cheap and service was okay

Seats are uncomfortable They lost my luggage.

CAN
TPE
Excellent 10.0

Great service.

Need “brown” paper towels for the bathrooms, not just facial tissues.

CNX
CAN
Good 6.0

Flight crew were friendly and helpful.

Seats are hard and uncomfortable.

CAN
YVR
Excellent 9.3

Cabin crew was wonderful and very attentive. Smooth flight with good food. 787 Dreamliner for a long haul 13 hour flight. First airline where I see the cabin crew clean the lavatories mid-flight! Overall a great experience.Would fly again.

MNL
CAN
Excellent 9.3

Flight from Guangzhou to Vancouver was smooth. Cabin crew was great and attentive. Flight was even early to arrive!

Seats were a bit cramped.

Sun, 8 Apr
OOL
NRT
9h 10m
Mon, 16 Apr
NRT
OOL
19h 50m
Trip: 9 days
Overall 5.9 OK
Based on 12 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
HNL
SYD
Mediocre 3.3

Getting to destination

Didn't get the food i ordered. Not even close. Entertainment choices very low. No value for extra cost. Staff would not deal with passengers congregating in aisle for majority of journey.

CNS
SYD
Mediocre 3.0

Crew is friendly and tries to be helpful as much as possible where airline has not squeeze human decency out of the entire experience.

Another poor experience with what is consistently one of the worst airlines I have ever flown. Nickel and dimed for every possible way they can squeeze money from their passengers. Seats barely accommodates an average sized person and because everyone is crushed together, constant seat kicking/jerking is the norm. Regrettably I have 2mord flights with this airline already booked, after which I look forward to never flying with jetstar again.

DUD
AKL
Mediocre 3.3

The crew were friendly enough and were accommodating in handling my baggage

The plane was an older model airbus configured to maximize seating. as a result the flight was uncomfortable. You think this may be the reason for the fairly low fare but they stick it to you with baggage fees. The maximum is 15kgs [ most airlines allow 23kgs ] In addition you have to pay for all items on board. There is no such thing as free coffee or soft drinks. I would recommend this airline if you have little or no baggage and are going on a day trip to Wellington or Auckland. Otherwise, stick with Air New Zealand.

CHC
AKL
Good 6.0

Service personnel were polite and friendly.

Being charged for luggage and bags were damaged. Still waiting for results of claim

OOL
NRT
OK 4.6

Originally booked a direct flight from Gold Coast to Tokyo. The flight was changed to go through cairns with a 3 hour stopover. There was no compensation for the extra inconvenience. Booked a meal and snacks and one of the staff told us there were no snacks.

Fri, 18 May
SYD
HND
25h 50m
Mon, 28 May
HND
SYD
34h 00m
Trip: 11 days
Overall 5.7 OK
Based on 220 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
4.0
Food
5.0
PEK
KUL
OK 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

KUL
SYD
Excellent 8.3

The crew on the aircraft were great.

The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

Wed, 2 May
MEL
HND
16h 50m
Sat, 19 May
HND
MEL
32h 45m
Trip: 18 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3790 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
MNL
CAN
Excellent 9.3

Flight from Guangzhou to Vancouver was smooth. Cabin crew was great and attentive. Flight was even early to arrive!

Seats were a bit cramped.

PVG
CTU
Excellent 10.0

Very good

LAX
CAN
OK 4.0

Cheap and service was okay

Seats are uncomfortable They lost my luggage.

CAN
YVR
Excellent 9.3

Cabin crew was wonderful and very attentive. Smooth flight with good food. 787 Dreamliner for a long haul 13 hour flight. First airline where I see the cabin crew clean the lavatories mid-flight! Overall a great experience.Would fly again.

CAN
CDG
Mediocre 2.0

Nothing.

You left me stranded in Bali and wouldn’t rebook me. You wouldn’t give me a full refund. You made me purchase an entirely new flight with a different airline. I spent FIVE hours on hold waiting to speak with a representative. I will advise anyone I know to never fly China Airlines

Mon, 9 Apr
BNE
NRT
13h 05m
Tue, 17 Apr
NRT
BNE
14h 25m
Trip: 9 days
Overall 5.9 OK
Based on 3084 reviews
Overall
6.1
Boarding
6.4
Comfort
5.9
Crew
6.7
Entertainment
5.0
Food
5.0
DUD
AKL
Mediocre 3.3

The crew were friendly enough and were accommodating in handling my baggage

The plane was an older model airbus configured to maximize seating. as a result the flight was uncomfortable. You think this may be the reason for the fairly low fare but they stick it to you with baggage fees. The maximum is 15kgs [ most airlines allow 23kgs ] In addition you have to pay for all items on board. There is no such thing as free coffee or soft drinks. I would recommend this airline if you have little or no baggage and are going on a day trip to Wellington or Auckland. Otherwise, stick with Air New Zealand.

HNL
SYD
Mediocre 3.3

Getting to destination

Didn't get the food i ordered. Not even close. Entertainment choices very low. No value for extra cost. Staff would not deal with passengers congregating in aisle for majority of journey.

OOL
CNS
Mediocre 2.0

Don't fall for the scam where Kayak doesn't redirect you to the airline site, but rather has you book the flight within the Kayak site. They charge you a $10US surcharge on top of the flight cost. You can just as easily type in the airline site and book (for the same cost) without paying Kayak $10. It's not well disclosed and you can google all the complaints about Travelfuson (Kayak owner) online.

CNS
SYD
Mediocre 3.0

Crew is friendly and tries to be helpful as much as possible where airline has not squeeze human decency out of the entire experience.

Another poor experience with what is consistently one of the worst airlines I have ever flown. Nickel and dimed for every possible way they can squeeze money from their passengers. Seats barely accommodates an average sized person and because everyone is crushed together, constant seat kicking/jerking is the norm. Regrettably I have 2mord flights with this airline already booked, after which I look forward to never flying with jetstar again.

HNL
MEL
Excellent 8.3

The 787 Dreamliner was comfortable and the window tinting technology is super cool.

The bag fee is expensive. You have to pay for everything. Any type of food or drink. You even have to pay for the entertainment. It’s a budget airline. You get what you pay for.

Tue, 8 May
MEL
HND
22h 15m
Fri, 25 May
HND
MEL
27h 50m
Trip: 18 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3790 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
LAX
CAN
OK 4.0

Cheap and service was okay

Seats are uncomfortable They lost my luggage.

CNX
CAN
Good 6.0

Flight crew were friendly and helpful.

Seats are hard and uncomfortable.

CAN
ICN
Mediocre 2.0

They left one of my bags in China. I need it

LAX
CAN
Excellent 9.6

Great crew service!

BKK
CAN
OK 4.6

We arrived safely.

I was unable to check in online.When I mentioned this at the ticket counter the agent responded that they kept hearing that from passageners. Apparently this wasn't enough of an issue to make any changes. The plane was uncomfortable for such a long flight. Lots of movie choices, but few current choices. Flight attendants weren't that friendly.

*
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