Flights to Tokyo

Pros: Good connection time. Not too long, not too short. Just fine.

Pros: Crew was very cooperative.

Cons: Not enough English movies or series or songs. Tv screen not working. My baggage got delayed by 2 days

Pros: Pretty much on time. Normal professional and reliable flight by Air China crew. Tracking the flight on video is very much appreciated.

Cons: Poor selection of movies. The usual choice of beef and fish. How about a more creative dish such as pasta?

Pros: I have requested refund my money but still pending

Pros: excellent - comfy plane, great service, excellent stuff.

Pros: Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service.

Pros: The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”

Cons: The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!

Cons: Old plane. Technology didn't work

Pros: Everything

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Pros: Nothing

Cons: Late

Pros: The flight was fine

Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

Pros: Everything worked

Cons: Nothing

Pros: MinimumService！

Cons: MinimumService！

Cons: Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them

Pros: Smooth and hassle-free flight arrived on time despite taking off almost 30 mins late.

Cons: None.

Pros: Too cramped

Pros: Flight excellent. Service and plane

Cons: All

Pros: So nice, smile everytime, clear information and direction

Cons: I really hope they will serve wine or liquor but that is okay

Pros: The crew were faultless; looking after your every need - food choices in Business superb. And time for rest.

Pros: Surprised that for such a short flight a food snack was provided.

Cons: I was not told what the food option was,it looked like a mystery meat sandwich. The stewardess face frowned the entire flight,I never wanted to ask her anything

Pros: Service!

Pros: All well arranged. Friendly and helpful crew. Food apprppriate for the trip. Logistics ok. Balue for money.

Pros: The flight was fairly smooth. There was a good selection of movies.

Cons: Coming off the plane in Nanjing was frustrating as they were totally unorganized and the plane was delayed because of this. We had to go through customs and recheck everything. We then went back on the same plane to the same seat. Kinda confusing but all in all it was okay.

Pros: The dinner and lunch service was weird as missing components of the both services came when we were finished eating .. Breakfast was much better

Pros: Surprised at the variety in food offered (2 different dishes), check in was easy and quick. Blankets and pillows were provided on each seat.

Cons: Seats were not as comfortable as I wanted but I was in coach so you get what you pay for. I traveled from NY to Japan with a connection in China and I would definitely do first class next time only because those seats reclined more and they had more space. My coach seat would be fine for a shorter flight.

Cons: Food was not good. Everything else was just okay.

Pros: On time

Cons: Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better.

Pros: Quick flight

Cons: Food was terrible

Pros: Fast boarding

Cons: Food is low quality. Nothing special.

Cons: Meal was terrible

Pros: Flight departed on time, landed on time....excellent service, too.

Cons: Nothing

Pros: I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,

Cons: No complaints, I would say....ANA the best,!

Pros: Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA.

Cons: The Hollywood entertainment options were limited and not very interesting.

Pros: Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake.

Cons: I missed my next flight to NYC because of cancellation (even though i had 22h in tokyo to spend). And had to spend huge amount of money to get home.

Pros: nothing good to say. Would have rather taken a different airline with a longer connecting route rather than direct with jet star.

Cons: Payed $90 online to choose my seat, but was denied it at boarding, no refund. the cabin is freezing cold and they make you pay $10 for the little blanket, but actually they deny it to you on board if you didn't pay online (I laughed out loud because that is total nonsense). they charge $4 for the coffee... No big deal. But besides those little details, it's an overall unpleasant experience and even a bit sinister they way they cut corners. They seem to be cutting corners on safety with their taxiway and parking procedures much like Ryanair. I was swiftly reprimanded for taking some perfectly innocent photos of the plane (like every holiday goer does), because the pilot didn't want any 'trouble'. Whatever the reason for that immediately defensive reaction, it's not a good sign. jetstar has a bad record of safety as we all know.

Pros: The views when approaching landing was spectacular!!

Cons: The queues were long, the meals were sandwiches

Pros: Originally booked a direct flight from Gold Coast to Tokyo. The flight was changed to go through cairns with a 3 hour stopover. There was no compensation for the extra inconvenience. Booked a meal and snacks and one of the staff told us there were no snacks.

Pros: All good. New plane, pleasant staff, on timr

Pros: PAL service is great. always hospitable.

Cons: Food was mediocre. and a lot of the times they ran out options.

Pros: Nearly empty flight and was able to move to different seat for added comfort

Cons: Selection of inflight entertainment was very limited. Boarding was very unorganized at the gate

Cons: Relatively comfortable seats. Boarding process rather chaotic. Awful food, poor and limited entertainment options, unkind and grumpy staff. Not great for 13 hours!

Pros: Crew were ok

Cons: Delayed Not enough blanket Seat angle too upright, not comfortable

Pros: Very nice flight and very comfortable with extra leg room

Cons: They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board.

Cons: Immigration

Pros: Excellent crew. Good food. Comfortable seats even in coach.

Cons: The pre boarding security was a mess and poorly managed in Kuala Lumpur.

Pros: Lovely people an caring all the way through.

Pros: Everything was great!

Cons: Nothing!

Pros: quick flight, polite staff

Cons: nothing

Cons: Uncomfortable seats. Flight delayed 3.5 hours

Pros: Easy check in

Cons: Crew didn't come around enough with water

Pros: Good seat. Good service.

Cons: Nothing.