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Cons: A bigger, more comfortable aircraft

Cons: The flight was delayed for almost two hours.

Pros: The seat was awesome and crew members were magnificent

Pros: The efficiency of the process from boarding to disembarkation.

Cons: The flight was delayed, however I understand this happens in aviation.

Cons: No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

Cons: No movies available for 8hour flight? Got be joking

Pros: Good short haul, no frills operator

Cons: Seats were very uncomfortable and unevenly spaced out for an overnight flight it wasn’t possible to get comfortable to sleep

Cons: At sydney airport airflot staff was doing boarding for air asia, and they wasted our 1:30 min atleast. I had flight from Syd to delhi, flight was via Kul so staff was asking us again and again for Malaysia visa. Also they didnt gave us Kul to delhi boarding pass. We called air asia senior then she came she allowed to go go on last moment. i told them many time we have transit only at KUL so we dont beed visa, they didnt have knowledge so they dont want to understand. Thanks god senior came and told them to give us boarding pass otherwise we gonna miss the flight. At kul airport also staff asked why u didnt get kul to del boarding from syd. We explained him and he issue boarding

Pros: Very attentive crew

Cons: Nothing is included, but you should also know that going in

Pros: Ground staff is friendly and helpful during baggage check-in. Change of gate is notified via SMS & mail.

Cons: Air conditioning at departure hall was not working properly. It feels rather humid while waiting for boarding.

Pros: Don’t remember, that’s how much of an impression they made.

Cons: Doesn’t matter because I won’t be using this airline again.

Pros: Great service

Pros: Airport was quick but not because of airline.

Cons: How is there no WiFi or entertainment on a 8 hour flight? And having to buy water or anything to drink. Will think further about flying them for a longer trip.

Pros: Don’t remember, that’s how much of an impression they made.

Cons: Doesn’t matter because I won’t be using this airline again.

Pros: Quick boarding

Cons: The air steward and stewardess were so noisy throughout the flight. I stood at the last row where it was close to where they sat and toilet. They took non stop and laughed literally loud. can you imagine the other way round - I am chatting loudly in the midnight and they are trying to get some sleep? They just didn't have professional mannerisms and service awareness.

Pros: Virgin are great.

Cons: A bigger, more comfortable aircraft

Pros: Crew very very slow serving meal.

Pros: I just enjoy Virgin as the crew are always nice

Cons: I find the seats a little uncomfortable. But it’s possible just me

Pros: Great crew & nice meals.

Cons: The touchscreen menu icons does not seem to be working as you have to keep tapping the function tabs so many times. This is wasting a lot of time.

Pros: I like the free check-bags

Cons: I like that if I can select the seats for free after booking .

Cons: 4 hr delay

Pros: seat comfort

Cons: breakfast, coffee

Pros: Crew was amazing

Cons: Nothing, great flight

Cons: Flight was late and Sydney departures chaotic AND CROWDED

Cons: I didn't board this flight because of the restrictions imposed by the Australian government not to let passengers transit through their country. I received no communication about this from the airline prior to my check in at the airport. They were not helpful with any options as to what I should do.

Cons: the flight locater code was wrong, the platform doesnt reply to my request for cancelation. total disaster.

Pros: Crew was good, seat was tight.

Cons: Was sitting next to a drunk guy, but was Ok, he slept most of the way. Police and paramedics met him at arrival. Caused some delays. Not Virgin's fault.

Pros: Left on time. Clean plane.

Cons: I don't like the music that plays before leaving. I would rather silence than music which doesn't suit everyone's taste. I find it irritating.

Pros: The crew did well checking up on everyone regularly and the plane was comfortable.

Cons: The meal was not very good. I would have really appreciated a small snack or desert also. The crew also seemed easily irritated at times.

Pros: The efficiency of the process from boarding to disembarkation.

Cons: The flight was delayed, however I understand this happens in aviation.

Pros: Very nice flight and very comfortable with extra leg room

Pros: Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment

Pros: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee.

Cons: Nothing.

Pros: Crew was friendly and efficient. Entertainment was good though do expect some random editing and bit blocked out. Seat width was fine had lots of leg room.

Cons: Food was very average - fine just nothing very interesting. Snacks were available. Seat was hard.

Pros: Movies good Boarding and luggage retrieval good

Cons: Arrived an hour late Was another passengers fault tho but annoying

Pros: The price and ease of use to buy the tickets were amazing.

Cons: I bought travel insurance to ensure that if anything came up, the trip would be covered. Because of the fire in Australia and my asthma, my doctor recommended I no longer go on the trip. With my doctor's note, we were able to get a full refund on our airBnB rentals, but not on our flights. Turns out the travel insurance doesn't cover natural disasters and pre-existing conditions. It only covered if I got a disease right now and my doctor said I couldn't travel now. When we bought the tickets, the fires weren't drastically destroying much of the country's landscape and the air quality. I was still able to cancel the trip, but I only got $358 back from my $758 travel payment, and it cost me $100 processing fee. I pretty much only got $258 back. I also paid $50 for travel insurance that didn't really cover anything. I don't think I'm ever going to buy travel insurance ever again. It is what it is, and my health is more important than money...but still...

Pros: The seat was awesome and crew members were magnificent

Pros: Always great crew but the 737-800 is too cramped for east-west flights and hardly any leg room.

Cons: Larger less cramped jet. Toilets at rear and everytime someone tried to move around a guy standing in aisle next to me talking to another passenger i got hit. After about the 3rd time i almost landed in the back of the seat infront of me. I had words and he moved. Couldnt put seat back as not enough room. Got off jet with neck cramped...got on jet via rear door after walk and wait about 10 minutes on hot tarnac with sun belting into back of the unfortunate rear seaters...hostess apologised but i felt sorry for any older/ sick people. We were cooking on a hot plate like prawns !!!

Pros: Not confortable at all! I was in the middle seat in the center of the plane and hD to get up every time people had to use the restroom. I could not sleep at all in the 14 hour flight - not to mention after a 6 hour delay - with poor communication on what the delays were all about. 4 different times the flight was delayed with no explanation. I liked nothing about this overpriced, under served flight.

Cons: 6 hours delayed in Sydney and nobody was telling us what was going on. I got sick while waiting, and was in a lot of pain all the way home. Also i had to pay $304 change fee to change my flight to Sydney to SFO from the original Melbourne to LAX To SFO thinking since I was coming home from Sydney I could change to a direct flight to SFO and get home early, but it took about 6 hours later because of the delay and I lost $304 in change fees even though I booked the fight via reward mileage and gave up 80,000 miles for this flight, and on top of that, when I changed the Sydney to SFO flight the system would not let me change my seat and I was booked in the middle of the plane in the middle in a 4 person row with 3 seats on the right and 3 on the left. I always fly in the window seat to help me sleep easier and not have to get up every time someone had to use the restroom. This was a 14 hour flight and I got no sleep at all and the 6 hour delay killed me. This was an awful experience and I don’t believe the $304 charge was worth it considering I paid 80,000 miles + taxes. I am complaining to executive management all the way to the top about this terrible expensive poor experience.

Pros: Fantastic cabin crew and fantastic maître’d in the first class lounge at Melb International airport. Honestly the best service we have ever received from start to finish from Qantas. Thank youalso the vegetarian and vegan meals were great unlike previous years. Thanks again

Cons: Plane needed updated, looked old and some seats had to be fixed mid flight

Pros: Food

Cons: Entertainment screen is too small, and touch panel reaction is so late.

Pros: Yes the crew was great.

Cons: Very comfy seats! Quick boarding process. Nice flight

Cons: the flight locater code was wrong, the platform doesnt reply to my request for cancelation. total disaster.

Pros: Left on time. Clean plane.

Cons: I don't like the music that plays before leaving. I would rather silence than music which doesn't suit everyone's taste. I find it irritating.

Pros: Got an aisle seat. Got all the meals. Overall a good flight.

Cons: Tim Tams out for self service

Pros: A lot of food was served - much more than any flight in the USA

Cons: nothing

Pros: Crew was fantastic! Great seats! Little extras like toothbrush are wonderful!

Cons: Can't think of anything

Cons: Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get

Pros: Crew was super kind and friendly. Food and beverages were good as well.

Cons: Seat space in main cabin was a little cramped. The seats themselves were a little hard.

Pros: Smooth flight

Cons: Better informed available for self serve in back

Pros: Food and movies

Cons: Boarding time

Cons: Jam packed flight. Qantas is squeezing people in and squeezing the profits. Happening way to frequently now.

Cons: Excellent service over all.

Pros: Your cancellation policy sucks. You don't answer your phone. almost 90 minutes on hold so i could cancel flight or try to have a credit for the airline. I was not allowed into Vietnam on 28 February because i was coming from Vietnam and they required mandatory quarentine.

Cons: any your phones! improve your cancellation policy by not having to talk to an agent. Don't have to talk to an agent to book so why do we have to talk to an agent to cancel or make a revised booking. Don't have this issue with Hotels such as Marriott, Hyatt, Hilton, IHG!!!

Cons: Got me there, no worries.

Pros: The flights left and arrived on time.

Cons: When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues.