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Pros: Entertainment, crew and food

Cons: Seat space

Pros: The seat @ premuim economy is excellent with great amenities. Food was awesome and catered to cutomers diet needs. The crew was great considering the Language barriers.

Cons: Nothing! Awesome Airline. Would use again when traveling to Asia.

Cons: Crew was fantastic. Very attentive to passengers’ needs. From check in to baggage claim, China Airlines was fantastic. When many passengers needed to board aconnecting flight in Taipei to Bangkok with very little time, crew members shepherded all of us through the tram and security right to boarding. It was fantastic. China Airlines is my “go to” company for any routes on my travels they provide in the future. Thank you China Airlines!!!

Cons: The temperature inside the cabin was too hot! It was warm and hot enough that chocolate I bought at duty free before the flight was melted!!

Pros: Nothing

Cons: The seat, the food, the services, the boarding could have been better!

Pros: Nice, clean efficient. Comfort was good.

Cons: The crew was great but pretty impersonal. Not a great selection of movies.

Pros: The crew were superb and the bathrooms were regularly cleant

Pros: Comfortable seat, pleasant crew.

Cons: The food was terrible.

Cons: the food could have been nicer

Cons: The entertainment unit was constantly malfunctioning

Cons: Seat belt

Pros: Good seats and crew.

Cons: Choice of movies

Pros: Crew were amazing and great entertainment

Cons: Boarding could be better

Pros: everything, the crew was efficient

Cons: more African entertainment to be added on the Johannesburg route

Pros: The service, foods , sack ,

Pros: Crew very polite and friendly

Cons: Crew forgot to bring me things twice so I had to ask another crew member on both occasions.

Pros: Staff were helpful while checking in.

Cons: I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

Pros: The staff was very nice and helpful.

Cons: No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

Pros: crew are so helpful

Cons: hard seat...no cushion...air temp very cold and no free blanket.

Cons: The small leg space

Cons: Announce the app download well before boarding so that I can get it. I never had a chance

Pros: Crew was nice. Seats were ok. Paid for extra leg room but was not helpful. Wanted to upgrade to business class but they were not ready to negotiate. They had empty seats but wanted fill price. Their loss..

Cons: Better food choice. Sets more comfortable. Offer better price for upgrades.

Pros: Despite the delay, bording was quick and efficient, crew were welcoming

Cons: Flight was late and Sydney departures chaotic AND CROWDED

Pros: Smooth flight

Cons: Better informed available for self serve in back

Pros: Entertainment and food and drinks. The recline in the chair allowed for sleeping.

Cons: I wish there was more seat room especially when the seat in front reclines.

Pros: All was good

Cons: Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get

Pros: Crew took great care of us

Cons: The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you

Pros: The crew was great and entering and exiting the plane was quick.

Cons: The seats could have been more comfortable, but I feel like that is a comment for most planes that fly internationally.

Pros: I like how the crew made rounds hourly to provide drinks and ensure we are good! Also appreciated when they were able to accommodate last minute meal changes!!

Pros: Was able to get to get to Narita Airport.

Cons: Okay and not any issues.

Cons: Many changes and mistakes

Cons: Please balance your serving with what you pair with the rice, there’s a lot of rice little vayand

Cons: No movies, seats were hard , could have used more beverages.

Pros: having the access to a direct flight to the Philippines.

Cons: enforcing rules and regulations too passengers. as a person of purchasing additional leg room, this should be enforced to pay for additional leg room vs just giving that additional space for free. This is the second time I experienced and this has not changed since last year.

Cons: Everything

Pros: The jumbo-ness of the craft. I felt kind of like being on a cruise ship - which is good! The attendants were terrific.

Cons: Overhead light kind of spilled over to my neighbor's seat (me being in the outer aisle chair) even after being adjusted as much out as possible. Not a problem if my neighbor had one of those sleep masks...

Cons: Very comfy seats! Quick boarding process. Nice flight

Pros: The price and ease of use to buy the tickets were amazing.

Cons: I bought travel insurance to ensure that if anything came up, the trip would be covered. Because of the fire in Australia and my asthma, my doctor recommended I no longer go on the trip. With my doctor's note, we were able to get a full refund on our airBnB rentals, but not on our flights. Turns out the travel insurance doesn't cover natural disasters and pre-existing conditions. It only covered if I got a disease right now and my doctor said I couldn't travel now. When we bought the tickets, the fires weren't drastically destroying much of the country's landscape and the air quality. I was still able to cancel the trip, but I only got $358 back from my $758 travel payment, and it cost me $100 processing fee. I pretty much only got $258 back. I also paid $50 for travel insurance that didn't really cover anything. I don't think I'm ever going to buy travel insurance ever again. It is what it is, and my health is more important than money...but still...

Pros: Everything went smoothly

Cons: The overcharge for baggage being slightly over weight

Pros: Just as same as what I expexted as a LCC.

Cons: Flight was delayed and additional baggage charge was non-refundable.

Pros: Love the cheap fares and easy check in

Cons: So cramped! No leg room

Cons: I had to claim my bag between Jetstar flights and then go through security again to my second leg....I flew from Hobart to Auckland today. So at Melbourne I spent several hours in the process Of going to claim my bag, going through security again and rechecking it. Horror...terrible experience. I will never fly Jetstar again....they do not transfer bags between the flights on their own airlines which I booked under the same ticket.

Pros: the food and the business seat is very good.

Cons: the entertainment must be update more.

Pros: Being on time, food, orderly

Cons: Communication

Pros: The crew were good and very pleasant.

Cons: The food was pretty gross. I don't know how you can pass that for food.

Pros: Staff upgraded me both ways to an emergency exit row with more leg room.

Cons: Breakfast was just so-so, not enough snacks or drink service throughout. The departure from the plane took over an hour (JFK’s fault, not Korean Air).

Pros: Good comfort service

Cons: Hour and half taking off, many seats were unusable because of a chute malfunction

Pros: Kind crew. Comfortable space for economy.

Cons: The food was not even edible. The entertainment was minimal.

Pros: Flight attendants super sweet and really paid attention to any needs. Comfy seats, lots of movies to choose from and a tasty breakfast.

Cons: The dim sums could be changed for something else.

Pros: Very friendly crew. Everything on time we landed even earlier. Comfortable seats and distance between seats rows

Cons: Adding cookies and drinks to relieve hunger or low blood sugar of passengers.

Pros: Crew was nice, and we landed in JFK an hour earlier

Cons: Food

Cons: The food (fish and rice) was tasteless.

Pros: I just enjoy Virgin as the crew are always nice

Cons: I find the seats a little uncomfortable. But it’s possible just me

Pros: Virgin are great.

Cons: Very comfy seats! Quick boarding process. Nice flight

Pros: Crew was good, seat was tight.

Cons: Was sitting next to a drunk guy, but was Ok, he slept most of the way. Police and paramedics met him at arrival. Caused some delays. Not Virgin's fault.