Flights to Tokyo

Pros: It was clean and spacious.

Cons: I wish entertainment and/or snacks were provided.

Pros: Crew

Cons: I cannot believe that when I put the table down I could not move & at 80 kg I was by no means the biggest person on that plane!!!!!

Pros: Short flight. Good crew

Cons: Flight delayed twice. Later Jetstar scheduled flights to the same location left before ours. Luggage damaged beyond repair or use. Wheels broken off, sides smashed. Now have to purchase new and file "proof" paperwork, pictures, etc. Will never fly Jetstar again. The cheaper flight is not worth it.

Cons: The service was terrible and the charging of luggage by weight is ridiculous. I really don’t look forward to flying home on this airline and will not be flying with them any more.

Cons: I did not take the flight since it was booked with wrong date and u refused to let me changed in24 hours although u did stated before booking that it can be changed without penalty

Cons: A specially hospitality and food which served in plane was excellent

Pros: I was given an exit row at check in. Nobody tried to wake me up during the flight as sometimes happens on other airlines.

Pros: The in flight entertainment had an excellent selection of new movies but...

Cons: With 30 minutes left until we landed the airline decided to play on every single screen and at maximum volume a Thai tourism video. For 30 minutes this video played, the flight was only 1 hour 20 minutes. It’s the little annoyances like this can’t make an short trip irritating.

Pros: Flight was very pleasant and enjoyable, on time for both departure and arrival.

Cons: Meals were served rather slow as we were last for row 45 but there was insufficient time for us to finish the meal, collection of trays started in 5 minutes time

Pros: Seat was very comfortable, crew was very nice,

Cons: food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out

Pros: Service was excellent!

Pros: I like everything in Singapore airlines

Cons: Nothing

Pros: Lots of Leg room

Pros: All exquisite dishes they served were excellent !

Pros: Crew was courteous. Flight in general was uneventful which is a good thing.

Cons: Nothing to criticize. Flight experience was good but not exordinary.

Pros: Complementary sake and great rice cracker snacks.

Cons: Come around more often to collect trash.

Pros: Good fly. Friendly crew

Cons: Late depart. Food was not what expected

Pros: I was very impressed with the planes on both legs of my journey. Extremely modern, clean, and comfortable. The service was also exceptional. Personal whole being extremely efficient. Thank you to all the cabin crew.

Cons: The food on my flight was not the best. The appetizer and desert was great. The vegetables on the side were at best edible. But my main dish of beef filet was difficult to eat. The red wine was terrible but the white whine and sparking wine were decent.

Pros: The flights were fairly punctual. We had a delay in landing at our destination but this was due to the airport, not the airline. The food was good for airline food.

Cons: The seats are small and have a strange design. I am not overweight but was unable to sit comfortably throughout the flight. The staff were fine, but not overly friendly.

Pros: the crew

Pros: Efficient and on time

Cons: Aircraft seats worn out

Pros: The plane was new and the food was fresh.

Pros: Everything, from the check in process, to the flight itself.

Cons: Nothing to eat, except a cup of juice or water.

Pros: Our flight was actually through Vietnam Airlines. The confusion of having two different flight numbers caused some Trouble about what terminal to go to in Seoul and we almost missed our flight.

Cons: Better info on what the flight number is. More info that is airport specific.

Pros: Lovely staff

Cons: Entertainment

Cons: Very old plane, entertainment pathetic. Seats bad Time to retire plane..

Cons: Allow married people to travel with their new names.

Pros: Nice crew. Comfy seats. Fresh fruit was great!

Pros: seat and flight were great , smooth ride as well

Cons: breakfast could be better but was fine

Cons: terrible food - poor choice of inflight entertainment - crew constantly on the pa

Pros: Crew was helpful but 1 crew forgot my dinner drink which was a hot tea drink.

Cons: Maybe write down who ordered drinks while serving dinner tray.. if there were turbulence the crew can go back to that list then setve it when seat belt sign is off.

Pros: Food& Beverage :)

Pros: Staff were helpful while checking in.

Cons: I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

Pros: Flight was on time

Cons: Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

Cons: The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

Cons: air asia was awful. all they care about is money. over 200$ for baggage checks and then they want you to pay 3$ for a glass of water. no entertainment either, for a 7 hour flight, some water would have been nice.

Cons: You can choose your seat but when you pay you can choose a seat and I don’t like this

Cons: Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded

Pros: Nice aircraft, on time departure and arrival

Cons: reclining seats only in business class, not lay flat. pay for everything except the bathroom

Pros: MinimumService！

Cons: MinimumService！

Pros: delayed flight

Pros: Crew was very friendly and attentive, movie and tv options were great.

Cons: I appreciated that I was given a gluten free meal but one side was hot and the other side was slightly cold still. I am not sure how that could be possible, but it was my experience on that flight.

Pros: Boarding and deboarding seem to be so much faster in Asia based airlines than US.

Cons: Need more frequent beverage services. Also, we paid for more leg room, but it was still claustrophobic.

Cons: Pillows for business class as seat posture hurts the lower back. Needs improvement on loading priority luggages as mine came out together with the economy passengers.

Pros: The crew were very good and attentive.

Cons: Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day.

Cons: Everything was good except for the food. It was average

Pros: They are friendly and able to be approach when we have

Cons: The flight was new.

Cons: Immigration

Pros: Flight was on time

Cons: Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

Cons: The crews are not doing enough to help with the many kids crying incident.

Pros: All set up for reasonably comfortable short haul flight and prices ok at similar to Thai Air

Cons: Priced the same, but unlike the wonderful Thai Air (my only other long haul experience) my ticket price and 8hr flight didn't include any food (Thai Air had 2 complimentary meals) and no one told us we could pre order and pay for food, so missed out when it was brought round. They charge to rent blankets and pillows (free on TA) and couldn't even help me with a glass of drinking water other than offering to sell me a bottle but at $10 USD as they didn't have any change (TA provide complimentary bottled water plus comp tea & coffee. Think there needs to be clearer info/advice 're refreshments for customers on long flights like this

Pros: Nothing.

Cons: We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.

Cons: Jetstar is always a little subpar. food and drink are not included even though it's international and the food for purchase was not very good anyhow. Entertainment was also extra and the selection was poor. flights were delayed and rerouted. They got us there, but with no frills at all.

Pros: Crew was nice. However, I waited forever for water. Zero drinks were complimentary. Only 2 tiny cups of water for an 11 hour flight.

Cons: Everything. Boarding was awful checking my bag was terrible. Rude lady at the counter.

Pros: The price is in good relation with the quality of service.

Cons: The attention of the flight coordinator was poor, is a gross person under pressure and with really bad manners

Pros: Nothing

Cons: Jetstar is just an airline that charges for everything. No customer service or personality. The carry-on bag rules apparently are not the same for everyone. Several people had multiple bags well exceeding 7kg. Of course the rest of us had to pay the bag fees. Just a company of crooks.

Cons: Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded

Pros: Price

Cons: Journey / organisation

Pros: It was a good flight

Cons: The long delay......

Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.