Flights to Japan

Pros: All set up for reasonably comfortable short haul flight and prices ok at similar to Thai Air

Cons: Priced the same, but unlike the wonderful Thai Air (my only other long haul experience) my ticket price and 8hr flight didn't include any food (Thai Air had 2 complimentary meals) and no one told us we could pre order and pay for food, so missed out when it was brought round. They charge to rent blankets and pillows (free on TA) and couldn't even help me with a glass of drinking water other than offering to sell me a bottle but at $10 USD as they didn't have any change (TA provide complimentary bottled water plus comp tea & coffee. Think there needs to be clearer info/advice 're refreshments for customers on long flights like this

Cons: There is no entertainment, and you have to pay for even water, plus if you want to pay with card it is a $10 minimum....

Pros: They got me to my destination

Cons: No legroom, very narrow seating, no meal, expensive and no on board entertainment for a 7 hour flight

Cons: Seats were very uncomfortable and unevenly spaced out for an overnight flight it wasn’t possible to get comfortable to sleep

Pros: There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that.

Pros: i did not see any entertainment.

Pros: Price

Cons: Everything but the price. Worst customer service ever!!!

Pros: Price

Cons: Journey / organisation

Pros: Everything was really good

Cons: But the flight left and arrived 30 minn late!

Pros: the crew was flexible enough to allow change of seat to emergency exit after takeoff. Some of the crew are friendly, but not all.

Cons: the seats. I am 5'9 tall and my knees are touching the seat in front of me. Entertainment system needs to be upgraded. Food is so-so. Overall, MH flights, not just this recent one was just what was expected as the bare minimum.

Pros: Economy seats arent different from other airlines. Flight was good in general

Cons: Transfer desk was hard to find for first timers. Send "ask me" staffs to greet on arrival for connecting passengers or info board will help.

Pros: Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew.

Pros: The crew were very friendly.

Cons: The entertainment selection is really small.

Pros: Food was good. Good leg room. Smooth flight.

Pros: Seat in biz on 380 was comfortable. Crew good not great.

Cons: Food terrible. Seat maintenance not good. Armless and remote didn't work properly. Boarding needed work. No biz priority.

Cons: Cabin crews need to learn how to smile.

Cons: The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do.

Cons: Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it.

Cons: Everything was good except for the food. It was average

Pros: Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good.

Cons: Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too.

Pros: Price

Cons: Not much

Pros: Newer plane, arrived on time.

Cons: You have to pay extra for everything. Even though it’s an eight hour flight there is no food, drink or entertainment included. They do have screens at the back of each seat but it’s $10 to watch a limited selection. The food and drink are expensive. It gets cold in the plane but you guessed it if you ask for a blanket you have to buy a $20 “comfort pack”. So be prepared!

Pros: Security was super fast. Boarding was straight forward.

Cons: Jetstar baggage policy is, as most know, annoying. 7 kg limit on carry on bags or else you have to pay for extra “weight allowance.” Quite annoying since I can’t very well weigh my bag at home and it really changes nothing. You still bring the bag on the pla e. You just have to pay extra

Cons: Coffee free

Pros: N/A

Cons: We were not offered any drinks or food (on a fairly long flight) on over a six hour flight, so obviously I didn't like the service. I doubt I will ever fly on this airline again!

Cons: My flight from Bangkok to Osaka was delayed 1hr, the agency provided me 2 total hours prior between flights however it also required I re-check in (Thai Air Asia to Air Asia X). This resulted in me having to go through immigration and customs merely to go to the departure counter and check in. I missed my flight from Osaka to Honolulu and am stranded for 24hrs until their next flight.

Pros: The service was pretty good.

Cons: Very little legroom. All drinks and food are paid-only and expensive. The food wasn't that good either.

Pros: The flight attendants gave us an extra seat for our baby!

Cons: Cleanliness of the bathroom, seat tables, windows etc.

Cons: Well, I missed my flight. So that’s why

Pros: Fast flight. Less time laying over

Pros: Flight was quick

Cons: Chairs were small and uncomfortable.

Pros: The food was delicious and of high quality. I enjoyed the entertainment selection. I flew business class. The flight attendants were excellent and gracious. I would fly China Eastern Airlines again.

Cons: Passengers making a connecting flight to Bangkok (BKK) at Nanjing (NKG) were gathered together, escorted through customs, to baggage claim, to the ticketing counter, and back through customs. One of the passenger had to call out each person from their passport. The process took 2 1/2 hours.

Cons: Why is my passport number wrong?

Pros: You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad ..

Cons: How you guys gonna do for it ?

Pros: Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation.

Cons: First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week.

Pros: Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation.

Cons: Short flight; so there was no real in-flight entertainment. That's really alright though.

Cons: They should notify the customers that if Transit time is more than 24 hrs, they can't check in to the next leg flight, therefore they have to take their luggage

Pros: The crew was “matter of fact”.

Pros: Everything smooth and comfortable

Cons: The in flight entertainment system was very limited and of no interest

Cons: Like

Pros: Good movies make for a quick trip

Cons: Entertainment system was playing up and crew had to reboot it several times

Pros: good privacy

Cons: business class bathroom queue in the morning was troublesome

Pros: Good seats in exit row

Pros: very Good service

Cons: Every thing perfect, I’m so happy with the service.

Pros: Crew very friendly.

Cons: There was no place for me to enter in dietary restrictions to get a special meal, so they were not prepared for a meal I could eat.

Pros: Crew was good and seats were ok.

Cons: More room but we all know space is limited. Food can be improved though

Cons: To check out baggage it was very long try to make it short

Pros: Very nice purser and her crew. Accomodating. Love the safety video!

Cons: Different option other than hot sandwiches for mid flight snack

Cons: PAL is literally never on time. The terminal process was absurd - 300 person line to check in and print a boarding pass. Then it was 1hr late to boars and then >90 mins waiting on the tarmac. Just a terrible on-time performance and inconvenient process that is typical of PAL

Pros: The steward and stewardess were very nice.

Cons: The plane was late, making a long day much longer. Worse still, I waited another 30 minutes for the luggage, making it almost 2 hours later before I got to the hotel.

Cons: Food was some of the worst airline food I’ve had. I had the vegetarian options and the vegetables were very bland and over cooked. I usually like airplane food.

Pros: Friendly and attentive flight attendants.

Cons: Food and quality of entertainment screen for economy.

Pros: The flight

Cons: Nothing everything was good

Cons: It would be better if it was on time

Pros: Foods. Drinks. Entertainment.

Cons: Nothing. Everything’s so perfect!

Cons: Cramped seats, no leg room, horrible food, stupid COLD snack!

Pros: Everything, perfect flight

Pros: Excellent service

Cons: More tasty snacks throughout the flight

Pros: Crew food excellent

Cons: Could not get comfortable in the seats

Pros: Boarding went great, much appreciated that they specifically invited elderly passengers for early boarding. Crew was efficient but friendly and attentive.

Cons: Economy seats aren't so great on any carrier.

Pros: Crew service were good and kindness between FRA to BKK.

Cons: Thai food instead of Nepalese Curry. Thai food is the best.

Pros: Nil

Cons: Nil

Pros: Boarding was quick and Flight was Smooth

Cons: Food basic,Crew not so friendly.Flight left 15 minutes late.

Pros: Everything, from the check in process, to the flight itself.

Cons: Nothing to eat, except a cup of juice or water.

Pros: The seat was comfortable and the food was good

Cons: My flight was delayed but general was good I enjoyed the flight.

Cons: Meal was terrible

Pros: Fast boarding

Cons: Food is low quality. Nothing special.

Pros: None

Cons: Too cold in the aircraft !! So so cold

Cons: Cabin temperature was very cold

Pros: Quick boarding

Cons: The air steward and stewardess were so noisy throughout the flight. I stood at the last row where it was close to where they sat and toilet. They took non stop and laughed literally loud. can you imagine the other way round - I am chatting loudly in the midnight and they are trying to get some sleep? They just didn't have professional mannerisms and service awareness.

Cons: Seats were very uncomfortable and unevenly spaced out for an overnight flight it wasn’t possible to get comfortable to sleep

Cons: Had layovers in Malaysia and ended up being charged $145 extra dollars because of a checked baggage (which was supposed to be included in our ticket already)

Pros: Comfortable Seats in premium economy

Cons: No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .

Cons: I need wheelchair but your crew an Indian Lady I think in the check -in counter did not give me wheelchair from Singapore. She said but in Mla she assigned wheel chair but when in Manila they said Scoot did not assigned wheelchair inmy ticket. I hate you Scoot and I will never take scoot again in any of my up coming trips

Cons: We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider

Pros: Pilot

Cons: Boarding process Delayed flight

Pros: Nothing

Cons: Flight crew’s attitude. The fact that there was no overhead space and the crew didn’t Check additional bags. Had to stove the bags u def the seat and there was no room to stretch my legs. The flight crew had the most pathetic attitude and was rude beyond imagination.