Find cheap flights to Japan

Cons: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."

Pros: "Nothing to complaint. Excellent airline nowadays"

Cons: "Very good airline except for the fact that the staff at Narita airport."

Pros: "Wonderful crew"

Pros: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Pros: "Perfect service, never had a more pleasant and attentive crew"
Cons: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Cons: "Flight attendants"

Pros: "Service was excellent. Premium economy seats well worth the few extra $$."

Pros: "The food the service and the staff"

Pros: "The food the service and flight was great"

Cons: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Pros: "Easily upgrade to premium economy class"
Cons: "Some staff lack of basic english"

Pros: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Cons: "in-flight Wifi is not working"

Pros: "It was very good no prO lens at all:)"

Pros: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Cons: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

Pros: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Cons: "No entertainment systems."

Pros: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Cons: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Pros: "Beautifully presented and tasty Japanese food. Electronic windows."
Cons: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

Cons: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Pros: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Cons: "Double standard"

Pros: "So cramped. Very uncomfortable flight."

Pros: "Great service."

Pros: "I got an upgrade!"

Pros: "The meals. The attention to service details. The seats are better."
Cons: "Ticket reservation follow up."

Pros: "Superb services!"
Cons: "I don't think there's anything I didn't like during my journey"

Pros: "Nothing"
Cons: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"

Cons: "Great airline great service. Haihly recommended"

Pros: "The friendliness of the crew and the comfort of the seat + size of the screen"
Cons: "Possibly more food options could of been better, only had western or Japanese option"

Pros: "Simply excellent !!!"

Cons: "Why does the shorter of the two flights have more comfortable seats?"

Pros: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Cons: "No food offered, not even a biscuit, only very basic drink selection."

Cons: "Leg room"

Cons: "Leg room"

Pros: "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
Cons: "The service was so so and food was lousy"

Pros: "The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet."
Cons: "Selection of video entertainment could be increased and improved."

Pros: "Cabin attendants were nice. I got sore throat so I asked some items, like water or candies. Then they served me them nicely."

Pros: "Everything, from booking till landing"

Pros: "Service and polite staff."
Cons: "Not much space between the seats for my long legs."

Pros: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"

Pros: "The food was good, which I didn't expect. The crew was kind."

Pros: "The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay."
Cons: "I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system."

Pros: "Boarding is efficient. Crew helpful and willing to please."
Cons: "The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable."

Pros: "The service, food, entertainment, everything was perfect. Thanks so much"

Pros: "Comfortable plane, good service"

Pros: "Very spacious and comfortable, modern plane"

Cons: "Some crew members from Hong Kong better make more effort to improve service skills."

Cons: "none"

Pros: "Courtesy of crew members"
Cons: "No vegetarian food available"

Pros: "Crew service is good!"
Cons: "The seat is really cramp and tight!!"

Pros: "Crew service is excellent!"
Cons: "The seat is really cramp and tight!"

Pros: "crewe were excellent"
Cons: "nothing !"

Pros: "Comfort as usual"
Cons: "No idea"

Pros: "The crew was very good. The service was fine."
Cons: "The food could have been better."

Pros: "Great customer experience is what look for in any service, ANA delivers this in abundance."

Cons: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"

Pros: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Pros: "Overall the flight met expectations for service, comfort and food."
Cons: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."

Pros: "Your crew.they are wonderful,we are flying with ANA this morning we hope to have the same experience.thank you."
Cons: "There isn't a bad comment."

Pros: "Crew were very hospitable"

Pros: "ANA is always efficient and polite."
Cons: "Just drinks no snacks on this flight"

Pros: "Friendly attentive staff."
Cons: "The seat was narrow and after 9 hours, not comfortable... Normal for economy though"

Cons: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Pros: "All."

Pros: "Food and entertainment has to be better."
Cons: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."

Pros: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."

Pros: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Cons: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."

Pros: "The flight attendants on my ANA flight from Beijing to Tokyo were the most pleasant group of people I’ve seen for a long time."

Pros: "comfortable seats"
Cons: "I didn’t get seat together w husband on both flights. No snacks even peanuts provided."

Pros: "The crew were very nice, kind and professional."
Cons: "The seat was not as comfortable as JAL, which was a bit disappointing. The food was okay."

Pros: "Friendly & helpful stewardesses, watched new release movies, good meals, overall a smooth ride."
Cons: "Quite a few passengers with young children crying throughout the trip but I can sympathize trying to keep them occupied on such a long flight."

Pros: "Excellent legroom. Very polite staff."
Cons: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."

Pros: "Service was excellent, landed on time, courteous staff and good food. Good selection of movies and programs."
Cons: "If the seat reclined a bit more, would be nice."

Pros: "Food"
Cons: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."

Pros: "Crew amazing and food very good."
Cons: "Crew woke us up 2 hours before landing, would ha e been great to sleep longer."

Pros: "Very efficient, friendly and helpful staff"
Cons: "Food was gross."

Pros: "Very efficient"
Cons: "Food was not good"

Pros: "Staff and crew and food!"
Cons: "We could not check in online. This was frustrating and we do not know why?"

Cons: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"

Pros: "The food was great. There was a good selection of shows and movies. The stewardesses came around with water and juice often which was really nice. The bathrooms were clean."
Cons: "The decent into Japan was pretty steep. It made me feel a bit sick and I never get motion sickness. Hardest decent I've ever had and I travel every 2 years. The ascent was excellent though and the flight in general was perfect."

Pros: "Food is good. Entertainment options are fantastic"
Cons: "Seats are very very narrow"

Pros: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Cons: "In flight meal could be improved"

Pros: "Food and Sitting Space"
Cons: "Nothing"

Pros: "Food"
Cons: "Sitting space"

Pros: "Shortest duration"

Pros: "I like the nice and warm service from the crew"
Cons: "Food can be more variable but overall its oke"

Pros: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Cons: "The premium economy seat was about average. Comfort okay but not the best for sleep."

Pros: "Seat was good and slept like a baby"
Cons: "Nothing really, slept the whole way"

Pros: "Flight spot on time."
Cons: "Can't think of a better thing"

Pros: "Crew was professional and charming"
Cons: "Nothing really, one of the best short haul flights in the world"

Pros: "Free alcohol on international flights is always a plus."
Cons: "The movie selection was not as expansive as I've seen previously."

Cons: "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"

Pros: "Very comfortable"

Pros: "High quality fit out, amazing flight crew, great food."
Cons: "Movie selection could be greater."

Pros: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."

Pros: "One of the best inflight meals. They serve snacks on top of main meal."
Cons: "The shuttle bus to the plane was crowded. Limited movie options."

Pros: "Seat"
Cons: "Food was a bit salty. Bread was so cold."

Cons: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."

Pros: "The most comfortable economy flight I have experienced so far. The service, food and entertainment options were all excellent. Definitely looking forward to our return flight back to YVR!"

Pros: "It’s an old plane, so the seats are those older yet more comfortable type of seats!"
Cons: "Better service from the crews."

Cons: "More food variety"

Pros: "Smooth boarding"
Cons: "If they could serve a light snack would be good"

Pros: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Cons: "the food is disgusting"

Pros: "The service, foods , sack ,"

Pros: "Food, service"
Cons: "The space"

Cons: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"

Pros: "Crew very attentive but not intrusive. Food very good."
Cons: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."

Cons: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"

Pros: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."

Pros: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Cons: "Nothing significant!"

Cons: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"

Pros: "Crew will try there best to help you in anyway"
Cons: "Missed my connection so lost bags . Took 2 days for them to get to me."

Pros: "crew handled the tough crowd well, but were not extremely hospitable"
Cons: "food was disgusting"

Cons: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."

Pros: "crew were very friendly and helpful. flight was one of the best i’ve had"
Cons: "boarding at sydney was very confusing"

Pros: "Singapore airlines never disappoints"

Pros: "The food selection, there is several pre-order meal based on diet or your religion"
Cons: "The seat pitch at least 33""

Cons: "Change the food menu, boring with the same menu"

Pros: "The crew was great as usual. The food was good"
Cons: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."

Pros: "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
Cons: "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."

Pros: "Nothing."
Cons: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."

Pros: "The inflight entertainment was great, lots of movie selections"
Cons: "The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines"

Pros: "Couldn't find a problem"
Cons: "Nothing"

Pros: "Seats are big as old plane"
Cons: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"

Pros: "Five Star Singapore Service on board the aircraft."

Pros: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Cons: "No negative points"

Pros: "Food, service"

Pros: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."

Pros: "Short flight"
Cons: "N/A"

Cons: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."

Pros: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."

Cons: "Cabin temperature too cool"

Pros: "Everything From the food to the drinks to the comfort"
Cons: "Nothing"

Pros: "Loved the food/Movies/seats."
Cons: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"

Pros: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Cons: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"

Cons: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."

Pros: "nothing"
Cons: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"

Cons: "Little or no room in Economy"

Pros: "Excellent attention to service and comfort."

Pros: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Cons: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."

Pros: "Friendly attentive staff. Excell ent food and great. Service."
Cons: "Really crowded seats in economy."

Pros: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Cons: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Cons: "Some staff not courteous which surprised me"

Cons: "leg space"

Pros: "Easy online me check-in with proper notification & reminder. Attentive crews and good on board entertainmrnt. However, food wise just a good thumb up and not excellent coz we looking forward to see more variety of foods available on board"

Pros: "The seats are very comfortable. There was ample entertainment."
Cons: "No complaints at all. They are very professional and I would chose them again."

Cons: "Service"

Pros: "Everything"
Cons: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"

Pros: "Service was spot on and food was good. Very comfortable flight overall."

Pros: "Portion of the food"
Cons: "More food for long flight"

Pros: "All was good service, seating comfort and food.."
Cons: "Entertainment content can be more popular in terms of film and television programs"

Pros: "Everything was as expected. .sevice, food and seating was good not cramped. ."
Cons: "The seats can be a tadd hard after 14 hours.entertainment is good enough although film and other programs could be better served if if the content was more popular .."

Pros: "Crew was friendly and efficient. Entertainment was good though do expect some random editing and bit blocked out. Seat width was fine had lots of leg room."
Cons: "Food was very average - fine just nothing very interesting. Snacks were available. Seat was hard."

Pros: "seats and airplane are in superior state"
Cons: "the food and boarding"

Pros: "Yes indeed. Polite and listening."
Cons: "Snacks at the beginning, dessert, and inflight duty free."

Pros: "The crew were very good and attentive."
Cons: "Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day."

Pros: "They are friendly and able to be approach when we have"
Cons: "The flight was new."

Pros: "Service, food served."
Cons: "Economy class legroom is too tight and not comfortable."

Pros: "I Like The Flight is On Time"
Cons: "Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks"

Pros: "Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!"

Pros: "Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment"

Cons: "Immigration"

Cons: "Immigration"

Cons: "Change to HiFly plane - noticeable difference in most aspects"

Pros: "Very nice flight and very comfortable with extra leg room"

Pros: "No problem"
Cons: "Service can b warmer"

Pros: "No problem"
Cons: "Service can b warmer Practically no entertainment, just a common screen"

Pros: "Crew were ok"
Cons: "Delayed Not enough blanket Seat angle too upright, not comfortable"

Cons: "They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board."

Pros: "Their Dreamliner plane is spacious, well fitted, not cramped."
Cons: "Unable to listen to movies with their headphones - too much static"

Pros: "None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay."

Pros: "Comfortable seats"
Cons: "Can improve food."

Pros: "Entertainment is very up to date Crew striving to help Nice all in all"
Cons: "Boarding usually late"

Pros: "legroom good despite A320 being much inferior to B387 Found an aisle seat helpful to older passenger flight on time cabin crew friendly and efficient selected fish meal.bangus..very good did not miss alcohol captain spoke normal English happy with travellers prayer good airbridge on arrival with nearby toilets pleasant arrival procedure for overnight stay"
Cons: "A 320 necessarily lowers the quality compared with dreamliner eg access to toilets and aisle width and entertainment system at manila the`woman at checkout spoke very poor english so had to repeat several times... and she expressed doubt about any seat vacant as`i was late in the queue.. she resolved this by passing me to her supervisor no other problems"

Pros: "Friendly crew, always available and happy to help"
Cons: "Boarding was late"

Pros: "Love the 787. Best windows best toilets, 3by 3 seating. Love daytime travel. Am senior and given bes t possible aisle seat. Friendly check in a t Melbourne. Super cabin crew all smiling and keen to assist...all very smart dress.Good movie selection on average screen. Good service pillows blankets. Above average lunch with quality beef. Good follwup refreshments. Good air quality. Good use of shaded window effect.Liked"
Cons: "Worst was slow moving line at Melbourne. Not enough check ins. Missed the tail and fuselage cameras on 780 and 750. Seat covers look cheap and worn. Coffee and orange flavour not best. Screens not best eg Cathay and Qatar. Women cabin crew good to dress islamic but too restrictive. No t easy th o hear captain messages. Seat design only average. Bandar airport ver y beautiful but need better restaurant."

Pros: "Super crew. Boarding full plane very efficient. Airbus A320 inadequte to serve great meal to full plane. Gangway too narrow. Big struggle for cabin crew. Captain message hrd to hear. On time. Good landing. Entertainment bad flip down screens not good enough."
Cons: "See above. Aircraft not ok for busy sector. Eg A330 required"

Cons: "Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it."

Cons: "airplane is a little bit old."

Pros: "Service was outstanding and i rate them high her than Singapore airlines! Amazing crew who provide regular service With a smile and provide extras ! I cannot speak highly enough of this Arline. They just ooze class!"
Cons: "I was sitting around a lot of families with kids"

Pros: "The crew was really friendly and helpful"
Cons: "I didn’t like nothing"

Pros: "We were in transit and I checking-in was orderly. Grateful for friendly crew."
Cons: "Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much."

Pros: "Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good."
Cons: "Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too."

Pros: "Gave me aisle seat, great service"

Pros: "Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr."
Cons: "The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with."

Cons: "The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do."

Pros: "The cabin crew were very friendly, organised and polite."
Cons: "The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep."

Pros: "The cabin crew were very friendly, organised and polite"
Cons: "The layover at Brunei airport was a little boring as there's not much to do for three hours."

Pros: "Crew are just the best"
Cons: "Boarding was disorganised, excellent service otherwise."

Pros: "Best crew I have ever had"
Cons: "Leg room is too small."

Pros: "They were able to accommodate my request to move to an aisle seat"
Cons: "Sticklers for luggage weight and the plane was small"

Pros: "I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare"
Cons: "BYojet shouldn't be with Kayak get rid of them."

Pros: "Short and sweet flight."
Cons: "Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!"

Pros: "The food!!!!"
Cons: "Nothing"

Pros: "Service with a smile. Great manners."
Cons: "Nothing. Great crew, food, flight."

Cons: "Everything was good except for the food. It was average"

Cons: "I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap"

Pros: "Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality."
Cons: "Nothing."

Pros: "Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee."
Cons: "Nothing."

Pros: "Everything was on time."
Cons: "Entertainment and especially food"

Pros: "Crew pelayanan bagus"
Cons: "TV nya mati. Turun di tengah parkiran, naik bis."

Cons: "I had gotten two tickets.I didn't book two tickets for one trip.Please give me back my money."

Pros: "The plane was 3 +3 so it was small. The flight crew were sweet."
Cons: "The movies were limited,. There was no vegetarian option, only meat. The food was pretty basic and pretty bland."

Pros: "Crew was great"

Pros: "The crew did a great job, seats were ok"
Cons: "the food was not eatable"

Pros: "Flight was just 10 minutes late so not bad. Smooth flight with courteous flight crew and attractive flight attendants. Great choice of in flight films. Watched 2!"

Cons: "Food can be better."

Pros: "Big plane, excellent entertainment on seat, excellent food, nice crews."
Cons: "Passengers with children & elderlies should be boarded first for priority, for strict implementation."

Pros: "Crew was good on flight and food was delicious."
Cons: "Weather delays but worst was that crew staff couldn’t notify us of times. Caused me to miss work today and had 2 major delays to and from"

Pros: "The flight was in time. Boarding didn’t take long. Crew was friendly and worked fast distributing snacks for a 25-minute flight. In-flight magazine is informative and colorful."
Cons: "Phone check-in until 1 hr before departure would’ve been helpful."

Pros: "Seating was comfortable."
Cons: "Different selection of food."

Cons: "New Aircraft with more seating space"

Pros: "The crew were very friendly and accomplished. The in-flight entertainment was great. If the opportunity presents itself, I’ll defini fly Garuda Indonesia Airlines again!"

Pros: "Crew always polite"
Cons: "Meals"

Pros: "The cabin crew was great!"

Pros: "None"
Cons: "Too cold in the aircraft !! So so cold"

Pros: "Helpful crew staff who assisted arranging our next connection flight."
Cons: "Food quality can be improved."

Pros: "Good service"
Cons: "Old plane, walking distance to board the plane is so far"

Pros: "Despite a short delay fo boarding, everything's just great!"
Cons: "a short delay on boarding"

Pros: "Quick flight"
Cons: "Food was terrible"

Cons: "Meal was terrible"

Pros: "Fast boarding"
Cons: "Food is low quality. Nothing special."

Pros: "It was a direct flight. The greeting crew member at boarding was nice."
Cons: "The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men."

Pros: "Staff very accomadating throughout the flight"
Cons: "NA"

Pros: "Cabin crew services very friendly"
Cons: "Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen"

Cons: "Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most."

Pros: "On time"
Cons: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."

Pros: "As above"
Cons: "Nothing"

Pros: "Quick boarding, good entertainment"
Cons: "n/a"

Pros: "The level of care given I required wheelchair assistance to the aircraft."
Cons: "Being woken up at 4am for breakfast, when I asked not to be woken up."

Pros: "Flight was normal. Nothing special. Flight wad on time."
Cons: "Boarding didn't commence as started"

Pros: "I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic."
Cons: "The garuda business class lounge at denpasar was disappointing. Food was not fresh."

Pros: "Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food"
Cons: "Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster."

Cons: "The flight was on time, everything on schedule. Everything was good"

Pros: "The boarding procedure from CGK T3 is pretty smooth and good!"
Cons: "The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food."

Pros: "The female air crews. Indonesian female air stewardess are simply beautiful and shapely!"
Cons: "My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight."

Pros: "Although not asked, I was reseated to a front row seat, which has more space."
Cons: "Delay of 30 minutes without any explanation. Contrary to other times, the food was tasteless."

Cons: "Delayed"

Pros: "Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!"
Cons: "Nothing to dislike."

Pros: "There was better movie choices on the way back compared to the way over but as it was a night flight I tried to get some sleep & didn't get to watch all the movies I wanted to see."
Cons: "I didn't like food options on the way back....."

Cons: "i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you ."

Cons: "Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful."

Pros: "Clean, proper plane."
Cons: "Unhealthy food, full of sugars and fat."

Cons: "Plane was delayed"

Pros: "Service and comfort during fly"
Cons: "A but delay"

Pros: "Garuda is the best"
Cons: "I like all"

Pros: "The flight crew was amazing, as always. Boarding was fast and simple. And the flight wasn't packed so there was plenty of room."
Cons: "There really wasn't anything bad. But I transferred from a Boing-777 so the smaller, older plane just didn't feel "nice". But it's only a 1hr flight so whatever."

Pros: "Excellent and plentiful food."
Cons: "Limited storage in business class seat"

Pros: "Staff was great, and plane was nice. Entertainment options very good."
Cons: "Didn't like you can't use your phone to read. They make you completely put away. Not impressed by food options."