Prices are in Australian Dollars.

Find Cheap Flights from Cairns to Tokyo Narita (CNS - NRT)

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Information for flights to Tokyo Narita from Cairns

Avg. flight duration 7h 29m
Flights arrive in Tokyo Narita
Flights depart from Cairns
Flight price $366
Distance 5,882 km
Airlines Jetstar, Cathay Pacific, China Eastern, Singapore Airlines

Good to know

Average price:
$742
(avg. price over the last 2 weeks)
Good deal:
$742
or less (return)

When to Book Flights from Cairns to Tokyo Narita

Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

Looking for a cheap flight? 25% of our users found flights on this route for $741 or less.
The cheapest flight from Cairns to Tokyo Narita was found, on average, 66 days before departure.
Book at least 7 weeks before departure in order to get a below-average price.
Morning departure is around 25% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Flights to Tokyo Narita from Cairns

How long does a flight from Cairns to Tokyo Narita take?
An average non-stop flight takes 7h 30m, covering a distance of 5882 km.
How many flights are there between Cairns and Tokyo Narita?
There are 39 (non-stop) flights between Cairns and Tokyo Narita per week, averaging 5 per day.
Which airlines provide the cheapest flights from Cairns to Tokyo Narita?
In the past 3 days, the cheapest return tickets were found on Jetstar ($366), Multiple Airlines ($787) and Cathay Pacific ($1758).
Which airlines fly most frequently between Cairns and Tokyo Narita?
Japan Airlines (1 times daily), Qantas Airways (1 times daily), Jetstar (1 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Cairns to Tokyo Narita?
For Cairns to Tokyo Narita, Saturday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Tokyo Narita back to Cairns, the best deals are generally found on Sunday, with Friday being the most expensive.

Book cheap flights from Cairns to Tokyo Narita (return)

Airports
Origin
Cairns
$366
only
$366
Destination
Tokyo
$366
only
$366
Sat., 2 Feb.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Mon., 18 Feb.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Trip: 17 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 18 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
CNS
NRT
OK 4.0

Cons: Due to the Cairns to Tokyo being canceled, we had to take a direct flight from Gold Coast to Tokyo. For that flight, we had to wait outside in the rain, because there was no communication between the plane and the staff at the boarding gate. Then we had to run through the rain to actually board the plane. Thankfully when we arrived in Tokyo they provided cover for exiting the plane. I doubt I will ever fly Jet Star again, and I'll tell everyone I know not to ever fly with you if they can help it.

CNS
NRT
OK 4.6

Pros: The plane is new and big

Cons: We left 3 hours late and I got into Narita Tokyo too late to make a train home.

CNS
NRT
Excellent 8.0

Pros: Best price by far for a direct flight to our destination. Optional paying for food and entertainment, etc, was perfect for our needs and budget.

Cons: Didn't realize we wouldn't even be given water without paying for it. Nothing wrong with the policy that you pay for everything extra, but needed more explanation up front for a first-time user. Baggage weights, food and drink, entertainment--all are extras, and sometimes cheaper to pay for it at original booking. I didn't understand that until I'd already bought the tickets.

MEL
DPS
Good 6.3

Pros: Easy check in

Cons: Crew didn't come around enough with water

SYD
ZQN
Good 6.0

Pros: The crew were amazing.

Cons: The cost to check baggage was very high and hard to complete ahead of time.

Sat., 2 Feb.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Fri., 22 Feb.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Trip: 21 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 18 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
CNS
NRT
Mediocre 3.6

Cons: The flight to destination (Cairns, Australia) was uncomfortable. The overhead storage above my seat was a storage bin. The flight attendant kept going in and out of it throughout the flight. The flight attendants in the galley kept opening and closing doors for majority of the flight. The flight was a red eye so it was hard to rest. The flight does not offer blankets, pillows, food, or drinks without paying for these items. So, if you are flying with Jetstar make sure to bring these items.

CNS
NRT
Good 7.6

Pros: Inflight infrastructure Warm crew

Cons: Water size for sales was too small

SYD
ZQN
Good 6.6

Pros: Was a smaller aircraft and a spacious flight

Cons: No complimentary food or snack or drinks!!

CNS
NRT
OK 4.0

Cons: Due to the Cairns to Tokyo being canceled, we had to take a direct flight from Gold Coast to Tokyo. For that flight, we had to wait outside in the rain, because there was no communication between the plane and the staff at the boarding gate. Then we had to run through the rain to actually board the plane. Thankfully when we arrived in Tokyo they provided cover for exiting the plane. I doubt I will ever fly Jet Star again, and I'll tell everyone I know not to ever fly with you if they can help it.

CNS
NRT
Excellent 8.0

Pros: Best price by far for a direct flight to our destination. Optional paying for food and entertainment, etc, was perfect for our needs and budget.

Cons: Didn't realize we wouldn't even be given water without paying for it. Nothing wrong with the policy that you pay for everything extra, but needed more explanation up front for a first-time user. Baggage weights, food and drink, entertainment--all are extras, and sometimes cheaper to pay for it at original booking. I didn't understand that until I'd already bought the tickets.

Fri., 1 Feb.
CNS
Cairns
NRT
Tokyo Narita
20h 50m
Wed., 20 Feb.
NRT
Tokyo Narita
CNS
Cairns
13h 35m
Trip: 20 days
Overall 0.0 Poor
Based on 0 reviews
Thu., 7 Mar.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Mon., 1 Apr.
NRT
Tokyo Narita
CNS
Cairns
7h 25m
Trip: 25 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 18 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
CNS
NRT
OK 4.6

Pros: The plane is new and big

Cons: We left 3 hours late and I got into Narita Tokyo too late to make a train home.

SYD
ZQN
Good 6.6

Pros: Was a smaller aircraft and a spacious flight

Cons: No complimentary food or snack or drinks!!

SYD
ZQN
Good 6.0

Pros: The crew were amazing.

Cons: The cost to check baggage was very high and hard to complete ahead of time.

CNS
NRT
Excellent 8.0

Pros: The plane was nice and I was comfortable for the most part in coach. Which is where I always fly. The leg room was good and I had ample storage overhead and below the seat in front of me. The staff were nice. The co-pilot was very polite.

Cons: At the end of the day you don't want the customer thinking....geez, for the cost I ended up paying, I could have bought the higher priced ticket with _____ airline. My opinion, this would not be my choice of business models. - Some reasonable amount of luggage should be included past the carry on. - I would not charge separately for blankets and entertainment. If I did it would be such a nominal fee that everyone would just do it. - I feel the same way for snacks, water, soda, coffee, etc. Some appropriate fee that is not a major upcharge. I think from a customer satisfaction standpoint I would charge $25 more on each ticket and provide more without all the upcharges. It just feels better.

CNS
NRT
Good 7.6

Pros: Inflight infrastructure Warm crew

Cons: Water size for sales was too small

Fri., 1 Feb.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Tue., 19 Feb.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Trip: 19 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 18 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
CNS
NRT
Mediocre 2.6

Pros: There is nothing good to say about my experience with Jetstar.

Cons: From the moment we arrived at the airport, we were slammed with $650 in surprise baggage fees and our experience only got worse from there. We thought we had braced ourself for all of the surprise fees by doing things like ordering meals ahead of time, but boy were we wrong. The $24 in-flight meals that we pre-purchased were small and terrible. And somehow, despite being a nearly empty flight, the flight attendants couldn't even be bothered to offer us water more than once on a 7-hour flight. Jetstar? Never again.

CNS
NRT
Mediocre 3.6

Cons: The flight to destination (Cairns, Australia) was uncomfortable. The overhead storage above my seat was a storage bin. The flight attendant kept going in and out of it throughout the flight. The flight attendants in the galley kept opening and closing doors for majority of the flight. The flight was a red eye so it was hard to rest. The flight does not offer blankets, pillows, food, or drinks without paying for these items. So, if you are flying with Jetstar make sure to bring these items.

HNL
MEL
OK 4.3

Pros: The staff were friendly

Cons: Some policies were not made clear before I arrived to check in. No skateboards as a carry-on. I’ve never had a problem before until Jetstar. Also they overcharged me by $50 to process my visa application before I was allowed to check in. The visa cost $20, Jetstar charged me $70 and would not allow me to apply for the visa on my own at the time of check-in.

AKL
OOL
Excellent 10.0

Pros: Good seat. Good service.

Cons: Nothing.

MEL
DPS
Good 6.3

Pros: Easy check in

Cons: Crew didn't come around enough with water

Fri., 1 Feb.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Fri., 22 Feb.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Trip: 22 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 18 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
CNS
NRT
OK 4.6

Pros: The plane is new and big

Cons: We left 3 hours late and I got into Narita Tokyo too late to make a train home.

AKL
OOL
Excellent 10.0

Pros: Good seat. Good service.

Cons: Nothing.

CNS
NRT
OK 4.0

Cons: Due to the Cairns to Tokyo being canceled, we had to take a direct flight from Gold Coast to Tokyo. For that flight, we had to wait outside in the rain, because there was no communication between the plane and the staff at the boarding gate. Then we had to run through the rain to actually board the plane. Thankfully when we arrived in Tokyo they provided cover for exiting the plane. I doubt I will ever fly Jet Star again, and I'll tell everyone I know not to ever fly with you if they can help it.

SYD
ZQN
Good 6.6

Pros: Was a smaller aircraft and a spacious flight

Cons: No complimentary food or snack or drinks!!

SYD
ZQN
Good 6.0

Pros: The crew were amazing.

Cons: The cost to check baggage was very high and hard to complete ahead of time.

Sat., 2 Feb.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Fri., 15 Feb.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Trip: 14 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 18 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
CNS
NRT
Mediocre 2.6

Pros: There is nothing good to say about my experience with Jetstar.

Cons: From the moment we arrived at the airport, we were slammed with $650 in surprise baggage fees and our experience only got worse from there. We thought we had braced ourself for all of the surprise fees by doing things like ordering meals ahead of time, but boy were we wrong. The $24 in-flight meals that we pre-purchased were small and terrible. And somehow, despite being a nearly empty flight, the flight attendants couldn't even be bothered to offer us water more than once on a 7-hour flight. Jetstar? Never again.

CNS
NRT
Excellent 8.0

Pros: Best price by far for a direct flight to our destination. Optional paying for food and entertainment, etc, was perfect for our needs and budget.

Cons: Didn't realize we wouldn't even be given water without paying for it. Nothing wrong with the policy that you pay for everything extra, but needed more explanation up front for a first-time user. Baggage weights, food and drink, entertainment--all are extras, and sometimes cheaper to pay for it at original booking. I didn't understand that until I'd already bought the tickets.

SYD
ZQN
Good 6.0

Pros: The crew were amazing.

Cons: The cost to check baggage was very high and hard to complete ahead of time.

CNS
NRT
Good 7.6

Pros: Inflight infrastructure Warm crew

Cons: Water size for sales was too small

CNS
NRT
OK 4.6

Pros: The plane is new and big

Cons: We left 3 hours late and I got into Narita Tokyo too late to make a train home.

Fri., 8 Feb.
CNS
Cairns
NRT
Tokyo Narita
20h 35m
Sun., 17 Feb.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Mon., 24 Dec.
CNS
Cairns
NRT
Tokyo Narita
32h 00m
Thu., 27 Dec.
NRT
Tokyo Narita
CNS
Cairns
41h 15m
$1758
Trip: 4 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5,056 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
BOS
HKG
Excellent 8.0

Pros: Good service

SIN
HKG
Good 7.6

Pros: punctual

Cons: seat cushion for the back is too hard.

YYZ
HKG
Excellent 8.0

Pros: On time. Good service

BKK
HKG
Excellent 9.6

Pros: Lots of room, excellent service, decent food. Boarding was uneventful as was the flight itself. We were late taking off, but made up time and landed on time. Only had 1 hour 25 minute layover so was a bit concerned.

Cons: Cathay Pacific doesn't do a beverage service before serving dinner. I find it odd to get served a cocktail after the first course is served.

CGK
HKG
Excellent 9.6

Pros: So nice, smile everytime, clear information and direction

Cons: I really hope they will serve wine or liquor but that is okay

Sat., 15 Dec.
CNS
Cairns
NRT
Tokyo Narita
26h 35m
Tue., 1 Jan.
NRT
Tokyo Narita
CNS
Cairns
14h 55m
$1783
Trip: 18 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 5,566 reviews
Overall
6.5
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.2
Food
6.0
YVR
KMG
Excellent 8.0

Pros: The flight was fairly smooth. There was a good selection of movies.

Cons: Coming off the plane in Nanjing was frustrating as they were totally unorganized and the plane was delayed because of this. We had to go through customs and recheck everything. We then went back on the same plane to the same seat. Kinda confusing but all in all it was okay.

HNL
PVG
Excellent 10.0

Pros: food was good, enough movies, and stewardesses hard working. was sitting in the economy comfort seats

PVG
JFK
Excellent 8.0

Pros: The flights were on time and the staff were very helpful with everyone’s needs.

PVG
MNL
OK 5.2

Cons: Food was not good. Everything else was just okay.

PVG
JFK
Good 6.6

Pros: Surprised at the variety in food offered (2 different dishes), check in was easy and quick. Blankets and pillows were provided on each seat.

Cons: Seats were not as comfortable as I wanted but I was in coach so you get what you pay for. I traveled from NY to Japan with a connection in China and I would definitely do first class next time only because those seats reclined more and they had more space. My coach seat would be fine for a shorter flight.

Sun., 3 Feb.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Fri., 15 Feb.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Trip: 13 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 18 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
AKL
OOL
Excellent 10.0

Pros: Good seat. Good service.

Cons: Nothing.

SYD
ZQN
Good 6.6

Pros: Was a smaller aircraft and a spacious flight

Cons: No complimentary food or snack or drinks!!

MEL
DPS
Good 6.3

Pros: Easy check in

Cons: Crew didn't come around enough with water

CNS
NRT
OK 4.6

Pros: The plane is new and big

Cons: We left 3 hours late and I got into Narita Tokyo too late to make a train home.

CNS
NRT
Excellent 8.0

Pros: The plane was nice and I was comfortable for the most part in coach. Which is where I always fly. The leg room was good and I had ample storage overhead and below the seat in front of me. The staff were nice. The co-pilot was very polite.

Cons: At the end of the day you don't want the customer thinking....geez, for the cost I ended up paying, I could have bought the higher priced ticket with _____ airline. My opinion, this would not be my choice of business models. - Some reasonable amount of luggage should be included past the carry on. - I would not charge separately for blankets and entertainment. If I did it would be such a nominal fee that everyone would just do it. - I feel the same way for snacks, water, soda, coffee, etc. Some appropriate fee that is not a major upcharge. I think from a customer satisfaction standpoint I would charge $25 more on each ticket and provide more without all the upcharges. It just feels better.

Fri., 8 Feb.
CNS
Cairns
NRT
Tokyo Narita
20h 35m
Thu., 21 Feb.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Trip: 14 days
Overall 0.0 Poor
Based on 0 reviews
Mon., 4 Feb.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Fri., 15 Feb.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Trip: 12 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 18 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
CNS
NRT
Excellent 8.0

Pros: Best price by far for a direct flight to our destination. Optional paying for food and entertainment, etc, was perfect for our needs and budget.

Cons: Didn't realize we wouldn't even be given water without paying for it. Nothing wrong with the policy that you pay for everything extra, but needed more explanation up front for a first-time user. Baggage weights, food and drink, entertainment--all are extras, and sometimes cheaper to pay for it at original booking. I didn't understand that until I'd already bought the tickets.

CNS
NRT
Excellent 8.0

Pros: The plane was nice and I was comfortable for the most part in coach. Which is where I always fly. The leg room was good and I had ample storage overhead and below the seat in front of me. The staff were nice. The co-pilot was very polite.

Cons: At the end of the day you don't want the customer thinking....geez, for the cost I ended up paying, I could have bought the higher priced ticket with _____ airline. My opinion, this would not be my choice of business models. - Some reasonable amount of luggage should be included past the carry on. - I would not charge separately for blankets and entertainment. If I did it would be such a nominal fee that everyone would just do it. - I feel the same way for snacks, water, soda, coffee, etc. Some appropriate fee that is not a major upcharge. I think from a customer satisfaction standpoint I would charge $25 more on each ticket and provide more without all the upcharges. It just feels better.

CNS
NRT
Good 7.6

Pros: Inflight infrastructure Warm crew

Cons: Water size for sales was too small

MEL
DPS
Good 6.3

Pros: Easy check in

Cons: Crew didn't come around enough with water

SYD
ZQN
Good 6.0

Pros: The crew were amazing.

Cons: The cost to check baggage was very high and hard to complete ahead of time.

Tue., 11 Dec.
CNS
Cairns
NRT
Tokyo Narita
26h 45m
Fri., 28 Dec.
NRT
Tokyo Narita
CNS
Cairns
21h 55m
$2179
Trip: 18 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3,039 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
SIN
SFO
Excellent 10.0

Pros: Nothing beats Singapore SQ!

ICN
LAX
Excellent 9.6

Pros: The seats were comfortable and the staff was very attendant!

Cons: No complaints

SIN
MAA
Excellent 10.0

Cons: None

SIN
MNL
Excellent 10.0

Pros: As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it

SFO
HKG
Mediocre 3.0

Pros: The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”

Cons: The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!

Tue., 5 Feb.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Fri., 15 Feb.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Trip: 11 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 18 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
CNS
NRT
Excellent 8.0

Pros: The plane was nice and I was comfortable for the most part in coach. Which is where I always fly. The leg room was good and I had ample storage overhead and below the seat in front of me. The staff were nice. The co-pilot was very polite.

Cons: At the end of the day you don't want the customer thinking....geez, for the cost I ended up paying, I could have bought the higher priced ticket with _____ airline. My opinion, this would not be my choice of business models. - Some reasonable amount of luggage should be included past the carry on. - I would not charge separately for blankets and entertainment. If I did it would be such a nominal fee that everyone would just do it. - I feel the same way for snacks, water, soda, coffee, etc. Some appropriate fee that is not a major upcharge. I think from a customer satisfaction standpoint I would charge $25 more on each ticket and provide more without all the upcharges. It just feels better.

CNS
NRT
OK 4.0

Cons: Due to the Cairns to Tokyo being canceled, we had to take a direct flight from Gold Coast to Tokyo. For that flight, we had to wait outside in the rain, because there was no communication between the plane and the staff at the boarding gate. Then we had to run through the rain to actually board the plane. Thankfully when we arrived in Tokyo they provided cover for exiting the plane. I doubt I will ever fly Jet Star again, and I'll tell everyone I know not to ever fly with you if they can help it.

SYD
ZQN
Good 6.0

Pros: The crew were amazing.

Cons: The cost to check baggage was very high and hard to complete ahead of time.

MEL
DPS
Good 6.3

Pros: Easy check in

Cons: Crew didn't come around enough with water

CNS
NRT
Mediocre 2.6

Pros: There is nothing good to say about my experience with Jetstar.

Cons: From the moment we arrived at the airport, we were slammed with $650 in surprise baggage fees and our experience only got worse from there. We thought we had braced ourself for all of the surprise fees by doing things like ordering meals ahead of time, but boy were we wrong. The $24 in-flight meals that we pre-purchased were small and terrible. And somehow, despite being a nearly empty flight, the flight attendants couldn't even be bothered to offer us water more than once on a 7-hour flight. Jetstar? Never again.

Wed., 6 Feb.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Fri., 15 Feb.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Trip: 10 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 18 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
CNS
NRT
OK 4.6

Pros: The plane is new and big

Cons: We left 3 hours late and I got into Narita Tokyo too late to make a train home.

CNS
NRT
Excellent 8.0

Pros: Best price by far for a direct flight to our destination. Optional paying for food and entertainment, etc, was perfect for our needs and budget.

Cons: Didn't realize we wouldn't even be given water without paying for it. Nothing wrong with the policy that you pay for everything extra, but needed more explanation up front for a first-time user. Baggage weights, food and drink, entertainment--all are extras, and sometimes cheaper to pay for it at original booking. I didn't understand that until I'd already bought the tickets.

SYD
ZQN
Good 6.0

Pros: The crew were amazing.

Cons: The cost to check baggage was very high and hard to complete ahead of time.

AKL
OOL
Excellent 10.0

Pros: Good seat. Good service.

Cons: Nothing.

CNS
NRT
Mediocre 2.6

Pros: There is nothing good to say about my experience with Jetstar.

Cons: From the moment we arrived at the airport, we were slammed with $650 in surprise baggage fees and our experience only got worse from there. We thought we had braced ourself for all of the surprise fees by doing things like ordering meals ahead of time, but boy were we wrong. The $24 in-flight meals that we pre-purchased were small and terrible. And somehow, despite being a nearly empty flight, the flight attendants couldn't even be bothered to offer us water more than once on a 7-hour flight. Jetstar? Never again.

Thu., 7 Feb.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Fri., 15 Feb.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Trip: 9 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 18 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
HNL
MEL
OK 4.3

Pros: The staff were friendly

Cons: Some policies were not made clear before I arrived to check in. No skateboards as a carry-on. I’ve never had a problem before until Jetstar. Also they overcharged me by $50 to process my visa application before I was allowed to check in. The visa cost $20, Jetstar charged me $70 and would not allow me to apply for the visa on my own at the time of check-in.

CNS
NRT
Excellent 8.0

Pros: The plane was nice and I was comfortable for the most part in coach. Which is where I always fly. The leg room was good and I had ample storage overhead and below the seat in front of me. The staff were nice. The co-pilot was very polite.

Cons: At the end of the day you don't want the customer thinking....geez, for the cost I ended up paying, I could have bought the higher priced ticket with _____ airline. My opinion, this would not be my choice of business models. - Some reasonable amount of luggage should be included past the carry on. - I would not charge separately for blankets and entertainment. If I did it would be such a nominal fee that everyone would just do it. - I feel the same way for snacks, water, soda, coffee, etc. Some appropriate fee that is not a major upcharge. I think from a customer satisfaction standpoint I would charge $25 more on each ticket and provide more without all the upcharges. It just feels better.

CNS
NRT
Mediocre 3.6

Cons: The flight to destination (Cairns, Australia) was uncomfortable. The overhead storage above my seat was a storage bin. The flight attendant kept going in and out of it throughout the flight. The flight attendants in the galley kept opening and closing doors for majority of the flight. The flight was a red eye so it was hard to rest. The flight does not offer blankets, pillows, food, or drinks without paying for these items. So, if you are flying with Jetstar make sure to bring these items.

CNS
NRT
Good 7.6

Pros: Inflight infrastructure Warm crew

Cons: Water size for sales was too small

CNS
NRT
OK 4.0

Cons: Due to the Cairns to Tokyo being canceled, we had to take a direct flight from Gold Coast to Tokyo. For that flight, we had to wait outside in the rain, because there was no communication between the plane and the staff at the boarding gate. Then we had to run through the rain to actually board the plane. Thankfully when we arrived in Tokyo they provided cover for exiting the plane. I doubt I will ever fly Jet Star again, and I'll tell everyone I know not to ever fly with you if they can help it.

Fri., 16 Nov.
CNS
Cairns
NRT
Tokyo Narita
30h 35m
Fri., 23 Nov.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
$1123
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Sat., 2 Feb.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Thu., 21 Feb.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Trip: 20 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 18 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
CNS
NRT
Mediocre 3.6

Cons: The flight to destination (Cairns, Australia) was uncomfortable. The overhead storage above my seat was a storage bin. The flight attendant kept going in and out of it throughout the flight. The flight attendants in the galley kept opening and closing doors for majority of the flight. The flight was a red eye so it was hard to rest. The flight does not offer blankets, pillows, food, or drinks without paying for these items. So, if you are flying with Jetstar make sure to bring these items.

SYD
ZQN
Good 6.0

Pros: The crew were amazing.

Cons: The cost to check baggage was very high and hard to complete ahead of time.

CNS
NRT
OK 4.6

Pros: The plane is new and big

Cons: We left 3 hours late and I got into Narita Tokyo too late to make a train home.

SYD
ZQN
Good 6.6

Pros: Was a smaller aircraft and a spacious flight

Cons: No complimentary food or snack or drinks!!

AKL
OOL
Excellent 10.0

Pros: Good seat. Good service.

Cons: Nothing.

Tue., 11 Dec.
CNS
Cairns
NRT
Tokyo Narita
20h 35m
Wed., 2 Jan.
NRT
Tokyo Narita
CNS
Cairns
13h 35m
$1303
Trip: 23 days
Overall 0.0 Poor
Based on 0 reviews
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