Daily cleaning, installation of cabin HEPA filters on flights from Cairns to Tokyo Narita Airport
There are no direct flights from Cairns to Tokyo Narita Airport. The quickest journey takes 7h 30m.
Cairns and Tokyo Narita Airport are both served by 1 main airport. You will leave Cairns from Cairns and will be arriving at Tokyo Narita.
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Scores according to KAYAK customer reviews
Pros: "Friendly staff. Both two meals were awesome."
Cons: "Already done."
Pros: "The service, foods , sack ,"
Pros: "Food, service"
Cons: "The space"
Cons: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Pros: "I liked the size of the cups for drinks: smaller than usual."
Cons: "You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews."
Pros: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Cons: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Pros: "crew handled the tough crowd well, but were not extremely hospitable"
Cons: "food was disgusting"
Pros: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Pros: "Singapore airlines never disappoints"
Cons: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Pros: "The inflight entertainment was great, lots of movie selections"
Cons: "The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines"
Pros: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."
Pros: "Short flight"
Pros: "Loved the food/Movies/seats."
Cons: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"
Cons: "Little or no room in Economy"
Pros: "Excellent attention to service and comfort."
Pros: "Staying in a hotel for 24 hours."
Cons: "Not actually making it to Japan."
Pros: "Friendly attentive staff. Excell ent food and great. Service."
Cons: "Really crowded seats in economy."
Pros: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."
Pros: "The seats are very comfortable. There was ample entertainment."
Cons: "No complaints at all. They are very professional and I would chose them again."
Cons: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Pros: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Cons: "Nothing bad to say about this flight. Great airline."
Pros: "Crews were all nice, respectful and helpful!"
Cons: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."
Pros: "Food and good service"
Pros: "Very good service! Lots of flight attendants and they were kind the flight was long, but mostly smooth. The entertainment was good and there was a lot of it."
Cons: "The flight map was a mess. It either said we had 115 hours of flying time or 3.5 hours. Also, it showed the plane pointing in the opposite direction that we were flying in. A minor issue, but weird."
Pros: "I like the personal TV, my foot rest and water holder frequent water serve,"
Cons: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Pros: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
Cons: "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."
Pros: "I paid for an economy class ticket but got first class service."
Cons: "My Vegan meal was terrible."
Pros: "Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible."
Cons: "Cabin was to me a little warm during initial taxi at LAX. But not overly so."
Pros: "The service and fast flight"
Pros: "Ease of checking. Empty seat between us"
Cons: "Can't upgrade with krisflyer miles"
Pros: "The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery."
Cons: "The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them."
Pros: "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
Cons: "Sound quality of ear buds was not good. No issues if you travel with your own."
Pros: "The service in coach was very impressive! The flight attendants could not be more attentive! I can only imagine how it would be in business or first class."
Pros: "Made Econ class feel like biz :)"
Pros: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
Pros: "Customer service and food couldn't be better."
Pros: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Pros: "Almost everything"
Cons: "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom."
Pros: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Pros: "Leg room in economy is good, even for tall people. Food was actually quite good."
Cons: "Two of our family's seats would not recline, although they were not near an exit row."
Cons: "old facilities"
Pros: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."
Pros: "The stewardesses were extremely professional- attentive & pleasant. The toilet was well equipped. There was no delay in taking off Boarding was orderly & efficient & quick and so was disembarking. The snacks were nice- ice cream, apples, chops, sandwiches. Many other airlines don't even provide snacks on these long flights. The seats in wconomy were roomy & confortable."
Cons: "I can't think of anything that was bad but I didn't enjoy the breakfast. I would have preferred an American breakfast. It was a mixture of shrimp, potato & brocolli. Ivwould have pregerred a criossant & yogurt to the tiramisu & roll."
Pros: "The flight attendants were super attentive and took great care of me, even bringing me headache medicine."
Cons: "I was in a front row seat which meant using my table in the armrest would wake up my neighbor. (Not a big deal but a little awkward) It was also hard to sleep because the seats didn't recline enough."
Pros: "The flight staff were very friendly and always seemed to be eager to help all the passengers. The menu on the flight was also excellent. Wonderful flight"
Cons: "The layover in Japan was not exactly what I hoped for but I managed OK. Short layovers work better for me."
Pros: "New offer of primium economy"
"They experienced problems with the opening of the front door when we flew into Adelaide"
Pros: "Everything went smoothly"
Cons: "The overcharge for baggage being slightly over weight"
Pros: "All were very good."
Pros: "The flight was on time."
Cons: "I just don't like Jetstar. An airline of pick pockets, and crooks. You're best to only bring your toothbrush, and nothing else."
Pros: "It was clean and spacious."
Cons: "I wish entertainment and/or snacks were provided."
Pros: "Domestic flight, no entertainment on board staff just, can't even get a glass of water,"
Pros: "Loved we departed on time & landed a little early"
Cons: "That we had to abort a landing & circle round to try again."
Pros: "The base price is very low. We were slightly over ~1kg our allotted 7kg/passenger and they let us go."
Cons: "No entertainment on the flight whatsoever. The space in the seat is a bit tight, doesn't recline very much either."
Pros: "We paid for extra legroom seats because we were so uncomfortable on the flight up to Cairns. It was worth the money to be comfortable. As it happens it was an older plane with more room anyway."
Cons: "Was disgusted that I had only a 6kg small carryon suitcase & a laptop in my handbag (6kg) and had my carryon taken off me & put on the next flight & not getting delivered until 10pm tonight!!! Plus had to pay $60 and buy some clothes to wear to event tonight as luggage won’t arrive in time. Will never fly Jetstar again!!!"
Pros: "no concerns - had a seat free next to me which made it a pretty perfect flight"
Cons: "No entertainment at all, not even a app"
Pros: "Newer plane, arrived on time."
Cons: "You have to pay extra for everything. Even though it’s an eight hour flight there is no food, drink or entertainment included. They do have screens at the back of each seat but it’s $10 to watch a limited selection. The food and drink are expensive. It gets cold in the plane but you guessed it if you ask for a blanket you have to buy a $20 “comfort pack”. So be prepared!"
Cons: "We were charged $330 for 3 bags. We were not aware of these charges. In addition we were told that if we paid on line for the bags just 2 hours earlier that the charges would have been just a fraction of that price. Very deceptive!"
Pros: "Flights today on time"
Cons: "Never in 30+ years of flying have I not been able to ticket both legs of a trip at the start, especially both legs on same airline. We had to pay $60 AUS to Check my daughter’s carry on at the gate because her backpack was over 7 kilos, with no option to have it count toward our overall max weight. Also had 4 hour layover but could not do the manual transfer to next leg until 3 hours before flight, putting a dent into our layover plans. I will avoid using this airline due to hassles in the future."
Pros: "Great crew that were all very friendly, Water was provided for free"
Cons: "Meals are not provided and drinks other than water will cost you My luggage was not automatically transferred into the connecting flight"
Cons: "Entertaiment was paid. Previous jetstar flights was free. I tried to purchase the machine did not read none of my credit cards. Bad experience overall."
Pros: "Flight left on time and arrived on time. My travel companion and I were seated next to each other."
Cons: "I was not able to purchase baggage during the booking process even though the customer service rep told me that at-purchase is the cheapest time to purchase baggage. There was literally no option to purchase it during my purchase process (I scrutinized every step of the process since I had been burned re baggage prices on my previous JetStar flight). I paid more for baggage on this flight than the previous flight even tho I paid for a lower amount of kilos. I decided to drive for the next of my flags instead of fly Jetstar again. Over it."
Cons: "Jetstar is a budget airline in every way. There was no food, comfort, or entertainment on the flight. We mistakingly did not have prebooked baggage, and had to pay an arm and a leg to get our bags to Sydney. Avoid Jetstar at all costs. I have heard plenty of other horrible things from other customers."
Pros: "Everything, except luggages were not included"
Cons: "We had to pay for any entertainment"
Pros: "Excellent boarding process."
Cons: "No drinks or snacks"
Cons: "Paid for Qantas, but got Jetstar, which is at best deceptive and at worse bait and switch. The crew member weighing our carry ons and purses was snotty and bitterly sarcastic. Honestly I don't know how he got a customer-facing position when his best response is "you should know better" when we mentioned that we were under the impression that the carry on baggage limit didn't include purses. We didn't get food, and entertainment was nonexistent (which is why we went with what we thought was Quantas). Added to the long line for Jetstar bag drop and the uncomfortable airplane, I'll never fly Jetstar again. Furthermore, Quantas should seriously consider whether lying to its customers is a good strategy."
Pros: "We were able to change seats to the exit aisle for more leg room."
Cons: "The seats weren't very comfortable."
Pros: "Friendly Staff"
Cons: "There was a huge delay, all the flights I bypassed with Virgin because they didn't leave early enough left long before us. While we were waiting they didn't even post anything at the gate. Once on the plane the seats were among the tightest I have ever experienced. They even charge for coffee. I won't use them again if I have an option."
Cons: "Hit with $100 extra baggage charges for carry-ons that were judged to be too heavy despite ample room in overhead and under seat compartments."
Pros: "I am on six jetstar flights and they charged me over 1,000 dollars for bags just a much as my flight from usa to Australia. Totally ridiculous because yoi site does not have a place to add bag charge. Really putting a damper on my trip. I will never use your sitee again. It is not fair to put this extra expense on someone when it could have been taking care of at the beginning. Of you all set your website up right!"
Cons: "A bit chintzy to be charged for water, soft drinks and coffee. I thought at least getting water was a safety issue to prevent de-hydration. The airplane seats were not very comfortable. I had paid for extra baggage but the check in desk could find no record of it. We would up not needing it, so I guess that money is just lost in cyberspace."
Pros: "On checking in, they charged us a penalty fee, and then our flight got cancelled at the last minute without any options to get back to the city in time for work. Had to book a last minute flight with a different airline and couldn't get luggage back in time to take it along!"
Cons: "Surcharge up to $160 if exceeding 7kg of all your carry on bags (including personal item). Rude employees relating this info to me and my husband."
Cons: "The flight to destination (Cairns, Australia) was uncomfortable. The overhead storage above my seat was a storage bin. The flight attendant kept going in and out of it throughout the flight. The flight attendants in the galley kept opening and closing doors for majority of the flight. The flight was a red eye so it was hard to rest. The flight does not offer blankets, pillows, food, or drinks without paying for these items. So, if you are flying with Jetstar make sure to bring these items."
Pros: "Inflight infrastructure Warm crew"
Cons: "Water size for sales was too small"
Cons: "Ordered food online. Would be better just buying when on flight. Egg sandwich both flights. No choice."
Pros: "I have taken 2 Jetstar flights this week and both departed over an hour late ! Frustrating!"
Cons: "Not understanding that online baggage allowance was for checked bags; then having to pay, at the counter, $50/bag and $15 for extra weight over 15 kg. was unreasonably exorbitant. Especially, as there was a notice stating the extra weight was for anything over 20 kgs."
Cons: "Flight was changed to earlier flight - was guaranteed a window and did not get a window; had to change from the domestic to international terminal and then had to go through CUSTOMS for this domestic flight because it came out of international terminal adding time to my travel. Almost lost my luggage. Carousel took forever to retrieve luggage. Flight left 50 minutes late. Reduced airport staff = 80 people not checked in by 10 minutes till boarding. Everyone was going through security when the flight was calling "final boarding". Poor entertainment and food selection. A lot of Asians were on this flight and no staff member spoke Asian for those who didn't speak English - which is strange for an Asia predominant airline. This led to some confusion between the crew and passengers delaying departure due to head count issues."
Pros: "Easy of Boarding"
Cons: "Jetstar is a low budget airline similar to Jet Blue in the US. When you book ensure that you pay for one or two pieces of luggage if you don't you will get a rude awakening upon check in. We had to pay an extra $200.00 to get our luggage to Cairns. Ensure you buy luggage if you book a Jetstar flight on the internet."
Pros: "nothing good to say. Would have rather taken a different airline with a longer connecting route rather than direct with jet star."
Cons: "Payed $90 online to choose my seat, but was denied it at boarding, no refund. the cabin is freezing cold and they make you pay $10 for the little blanket, but actually they deny it to you on board if you didn't pay online (I laughed out loud because that is total nonsense). they charge $4 for the coffee... No big deal. But besides those little details, it's an overall unpleasant experience and even a bit sinister they way they cut corners. They seem to be cutting corners on safety with their taxiway and parking procedures much like Ryanair. I was swiftly reprimanded for taking some perfectly innocent photos of the plane (like every holiday goer does), because the pilot didn't want any 'trouble'. Whatever the reason for that immediately defensive reaction, it's not a good sign. jetstar has a bad record of safety as we all know."
Pros: "Had a seatbelt"
Cons: "Seat did not recline. Crew said was broken. Second crew said didn't recline because near exit. Think should be informed of this when allocated seat"
Pros: "The plane is new and big"
Cons: "We left 3 hours late and I got into Narita Tokyo too late to make a train home."
Cons: "I thought my ears were deceiving me when they mentioned 3 AUD for lavatory use! Inhumane! And that's on top of having to pay for my check-in luggage. I felt completely dooped! Traveling through the outback, I had no scale, no wifi, etc. And after paying an exorbitant amount, we were STILL given hassles for our carry-on.. Apparently if you "wear" your luggage on your body, it's free of charge (but on aggregate, it still adds to weight & balance of the plane). And how this all contributes to fast handling is beyond me. Moronic rules! Of all the great times I had in Australia, JetStar was the only utter disappointment I had to endure! Never again!"
Pros: "Hm. Just thinking...... nothing come to my mind. Probably I can say they are very consistent and always trying hard to give you trouble and rip you off."
Cons: "I was on 3 day vacation booked to fly off at 7am from Sydney to reach Cairns at 10am and return after 2 days taking 7:15pm flight to reach Sydney around 10pm. This will be complete 3 days plan in Cairns. They delayed morning 7am flight by 4 hours. We went to the airport at 4am and sitting there till 11am. They did not even provide food coupon in spite of me approaching supervisor. Reached Cain at 3pm and by the time I picked my car and ready for sight seeing time is over and entire city is quite. We lost one day. Return fight at 7:45 cancelled and they moved us to 12 noon. We lost that day as well. Very bad baggage service."
Cons: "- They had poor food provisions for flight meals. By they time they had reached the middle section, only the vegetarian meal was available. You didn't have any choice (other than not eating a salad...) - The aircraft required some updates to its facilities. The chairs, audio jacks, and TV monitor weren't functioning properly at all for the 16 hour flight"
Cons: "Due to the Cairns to Tokyo being canceled, we had to take a direct flight from Gold Coast to Tokyo. For that flight, we had to wait outside in the rain, because there was no communication between the plane and the staff at the boarding gate. Then we had to run through the rain to actually board the plane. Thankfully when we arrived in Tokyo they provided cover for exiting the plane. I doubt I will ever fly Jet Star again, and I'll tell everyone I know not to ever fly with you if they can help it."
Pros: "Nothing. Thought we had booked Qantas and got Jetstar"
Cons: "That the flight ran late That the menu is disgusting. Nothing fresh. No originaliry"
Cons: "Flight was actually Jetstar so the service was worse and no meals were included on a long flight."
Pros: "We can't remember his name but the cabin crew leader was excellent with a great sense of humour. He really "made" the trip. He was also firm but in a polite way when someone stood up before they should have. We didn't have anything to eat so can't comment on the food. Carolyn and Andrew Dowling"
Pros: "No problems with the flight. Plane was fine."
Cons: "The luggage issues for this airline can be complicated. It was difficult to tell from our online booking whether luggage was included (depends on your fare type). After considerable research we found that it wasn't. The price to add it, which you could do on line, was fair. However, when we found there were no lockers at the airport to store our extra baggage, we were almost hit with the outrageous rate of $15 per kilo for all the weight that we hadn't already contracted for. BE SURE you purchase the weight you need in advance or you will have major problems at the airport. They do have scales at check-in to weigh your stuff yourself in advance, and they didn't weight our carry on baggage. Customer service in Sydney wasn't very good. Staff seemed kinda cranky and unwilling to be very helpful."
Cons: "The flight was delayed then check in staff were rude"
Pros: "Doing 3000 km in 3 hours"
Cons: "I bought extra leg seats and stayed probably on the worst seats of the plane. Row 10. I asked the flight attendant if that was an extra leg and she ignored me. Terrible service and feeling that I was robbed"
Airlines flying from Cairns to Tokyo Narita Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Cairns to Tokyo Narita Airport
Masks required on board, masks provided on flights from Cairns to Tokyo Narita Airport
Social distancing seating
Middle seats unavailable to book on flights from Cairns to Tokyo Narita Airport
Testing for antibodies, testing for symptoms for flights from Cairns to Tokyo Narita Airport
Waiving of change fees. Search flexible flights from Cairns to Tokyo Narita Airport