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Pros: Good seat

Cons: Delayed 2 hours

Cons: Coffee free

Pros: I had 3 seats which was nice.

Cons: I asked for a blanket - had to pay agreed lady never returned. Everything except the flight was an additional cost. The plane temp was set to freezing - very uncomfortable.

Pros: The crew heard this person carrying on and did nothing

Cons: Another passenger was rude and disrespectful to personal space in my seating

Pros: Nothing and won't travel with them again.

Cons: On timeliness!

Cons: It could have not been 2.5hrs delayed

Pros: yes it was

Cons: Music!!

Pros: I got home. Eventually.

Cons: Delayed almost 2hrs with no real explanation

Cons: Free coffee

Cons: Seats quite uncomfortable. Could feel the seat structure through the sestback.

Cons: We missed our international connection after being forced to check a bag.

Pros: Nothing. It’s a 6 hour flight and you have to buy every single thing if you want to eat, or see a movie, or even the blankets! They charged us 100aud for every bag because we have no right to take any bags either.

Cons: Everything. The crew was useless. The only thing they did was to tell you that everything is for sale. Nothing else.

Pros: That they found us a new flight

Cons: They cancelled our flight

Pros: it was delayed

Cons: not being delayed

Pros: We got to queenstown a little bit sooner

Cons: They have crazy expensive fees for luggage if over weight..I will not choose them again

Cons: What flight?

Cons: It could have been on time rather than six hours late. It could have had some refreshments that weren’t exorbitantly priced. The customer service people could have been less mean.

Pros: boarding has been delayed however there is poor communication between the staff regarding estimated of delay...

Cons: Over all it's ok good

Pros: Crew were pleasant

Cons: Jetstar terminal has a lack of seating

Cons: Less hidden fees everywhere and free water!!!!!!!!!

Pros: Crew was great. No problem at all.

Cons: Bag did not make the flight and customer service at the airport was amazingly indifferent.

Cons: No frills airline. Everything costs extra

Pros: We eventually got to our destination.

Cons: Flight was 4 hours late. We had even received notices by email the flight would depart on time, just 30 minutes before. Not once did any staff or flight crew apologize for the delay. Also they had to reshuffle passengers because the weight was off.

Pros: New plane.

Cons: Really small plane. They placed my 6’8 husband in a regular row, when there were 2 bulk head and 1 exit row seat available. The “meal” = 3 half sandwiches - mayo & tuna (smelled through the cellophane wrapper) and a bottle of water. No entertainment. LOST MY LUGGAGE! Yuck. Avoid Jet Star.

Cons: We had a row of drunk boys directly behind us. They drank non-stop, were extremely noisy and obnoxious - standing in the aisles, shaking seats, and yelling/singing non-stop. Worst flight I have been on this year as the crew did nothing to address this issue despite numerous complaints. P

Pros: Seating was tight. Very thin seats.. Little padding

Cons: Their online baggage fees could not be purchased with either my Mastercard or Visa. Had to resort to Paypal for baggage payment. Flight was also over an hour late departing from Cairns. Crew said that was due to an ;onboard medical emergency' on the inbound flight.