Guest reviews
Overall rating
6.2
Good
Based on 3,484 reviews
Overall
6.3
Boarding
6.3
Comfort
6.3
Crew
6.7
Entertainment
6.0
Food
5.7
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0
Business Class is worth
Pros: flat beds, extensive menu and great service
review from
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6.6
why are you even in business?
Cons: When I came to the airport in Shenzhen I was told that my ticket was booked but not issued, called the number to US support and got the answer that they would issue the ticket immediately, it was in que?? 5 minutes later the lady at China eastern support told me you guys cancelled the ticket? This is 45 min before my flight was supposed to leave and you cancel my ticket without informing me? I bought a new ticket from China Eastern. What is wrong with you? How can a company fail this flat? //Mattias
review from
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5.3
Cheap ticket
Pros: The crew was very nice.
Cons: This is a pretty no frills experience. Fine for a couple of hours but not great for a 22 hour flight
review from
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6.0
Pros: Excellent - Arrived half hour ahead.
Cons: * We were not able to check-in and change the seat on line in advance.
review from
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10.0
Very good airline!
Pros: Good space, good food, good entertainment!
review from
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6.3
Pros: Flight was cheap, on time, and uneventful. Entertainment options were decent.
Cons: Both our outbound and inbound flights were rescheduled, causing us to lose 2 full days of our 12-day vacation. Because we booked through vayama, we couldn't manage the booking on the CEAIR website or take advantage of the free layover hotel. My partner and I were seated separately.
review from
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9.3
Pros: the flight staff and comfort was excellent.
Cons: You are not allowed to use the phone during the flight even with flight mode so it is quite disappointing.
review from
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8.0
Good airline to fly with
Pros: Good customer service and on time flights
Cons: Maybe more food options
review from
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2.0
10 hours late
Pros: Nothing
Cons: Horrific customer service
review from
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6.0
10 hours late
Pros: Nothing
review from
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2.0
Flight cancelled - not notified
Pros: China Eastern is generally mediocre at best, but their service can miss the point anywhere along the way. They are horrible at follow through, sometimes and unreliable to anything tech related with any of their websites.
review from
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7.6
Pros: Plane was loaded quickly, and efficiently..pulled away from gate a little ahead of schedule. Friendly crew.
Cons: Food just Ok...bread rolls always served at the end of the meal,instead of with the meal.
review from
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10.0
Business Class is worth
Pros: flat beds, extensive menu and great service
review from
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10.0
Very good airline!
Pros: Good space, good food, good entertainment!
review from
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9.3
Pros: the flight staff and comfort was excellent.
Cons: You are not allowed to use the phone during the flight even with flight mode so it is quite disappointing.
review from
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6.6
why are you even in business?
Cons: When I came to the airport in Shenzhen I was told that my ticket was booked but not issued, called the number to US support and got the answer that they would issue the ticket immediately, it was in que?? 5 minutes later the lady at China eastern support told me you guys cancelled the ticket? This is 45 min before my flight was supposed to leave and you cancel my ticket without informing me? I bought a new ticket from China Eastern. What is wrong with you? How can a company fail this flat? //Mattias
review from
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8.0
Good airline to fly with
Pros: Good customer service and on time flights
Cons: Maybe more food options
review from
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7.6
Pros: Plane was loaded quickly, and efficiently..pulled away from gate a little ahead of schedule. Friendly crew.
Cons: Food just Ok...bread rolls always served at the end of the meal,instead of with the meal.
review from
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5.3
Cheap ticket
Pros: The crew was very nice.
Cons: This is a pretty no frills experience. Fine for a couple of hours but not great for a 22 hour flight
review from
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6.0
Pros: Excellent - Arrived half hour ahead.
Cons: * We were not able to check-in and change the seat on line in advance.
review from
-
6.3
Pros: Flight was cheap, on time, and uneventful. Entertainment options were decent.
Cons: Both our outbound and inbound flights were rescheduled, causing us to lose 2 full days of our 12-day vacation. Because we booked through vayama, we couldn't manage the booking on the CEAIR website or take advantage of the free layover hotel. My partner and I were seated separately.
review from
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2.0
10 hours late
Pros: Nothing
Cons: Horrific customer service
review from
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6.0
10 hours late
Pros: Nothing
review from
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2.0
Flight cancelled - not notified
Pros: China Eastern is generally mediocre at best, but their service can miss the point anywhere along the way. They are horrible at follow through, sometimes and unreliable to anything tech related with any of their websites.
review from
Flight status
China Eastern route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
9628
Datong
DAT
Taiyuan
TYN
9627
Taiyuan
TYN
Datong
DAT
2484
Huizhou
HUZ
Nanchang
KHN
2484
Nanchang
KHN
Qingdao
TAO
2483
Nanchang
KHN
Huizhou
HUZ
2483
Qingdao
TAO
Nanchang
KHN
2772
Taiyuan
TYN
Nanjing
NKG
2772
Urumqi
URC
Taiyuan
TYN
2787
Dalian
DLC
Nanjing
NKG
2788
Nanjing
NKG
Dalian
DLC
2787
Nanjing
NKG
Sanya
SYX
2152
Shanghai
SHA
Xi'an
XIY
2788
Sanya
SYX
Nanjing
NKG
2972
Changzhou
CZX
Xiamen
XMN
2571
Kunming
KMG
Kathmandu
KTM
2572
Kathmandu
KTM
Kunming
KMG
2514
Shanghai
SHA
Wuhan
WUH
2876
Urumqi
URC
Nanjing
NKG
2513
Wuhan
WUH
Shanghai
SHA
2972
Xi'an
XIY
Changzhou
CZX
2914
Xiamen
XMN
Changzhou
CZX
2876
Yining
YIN
Urumqi
URC
2494
Kunming
KMG
Wuhan
WUH
2546
Shenyang
SHE
Yancheng
YNZ
2493
Wenzhou
WNZ
Wuhan
WUH
2539
Wuhan
WUH
Chongqing
CKG
2497
Wuhan
WUH
Kunming
KMG
2494
Wuhan
WUH
Wenzhou
WNZ
2545
Wuhan
WUH
Yancheng
YNZ
2545
Yancheng
YNZ
Shenyang
SHE
2546
Yancheng
YNZ
Wuhan
WUH
2983
Changzhou
CZX
Xi'an
XIY
2895
Nanjing
NKG
Xi'an
XIY
2868
Shenzhen
SZX
Nanjing
NKG
2896
Xi'an
XIY
Nanjing
NKG
2895
Xi'an
XIY
Xining
XNN
2896
Xining
XNN
Xi'an
XIY
5224
Ordos City
DSN
Xi'an
XIY
5224
Xi'an
XIY
Ningbo
NGB
5909
Kunming
KMG
Jinghong
JHG
5920
Kunming
KMG
Lijiang City
LJG
5994
Lijiang City
LJG
Kunming
KMG
9898
Dalian
DLC
Xuzhou
XUZ
9897
Nanchang
KHN
Xuzhou
XUZ
9897
Xuzhou
XUZ
Dalian
DLC
9898
Xuzhou
XUZ
Nanchang
KHN
2270
Golmud
GOQ
Xi'an
XIY
2540
Chongqing
CKG
Wuhan
WUH
2655
Chengdu
CTU
Wenzhou
WNZ
2496
Kunming
KMG
Chengdu
CTU
2656
Wenzhou
WNZ
Chengdu
CTU
5935
Kunming
KMG
Shangri-La
DIG
2658
Chengdu
CTU
Wuhan
WUH
2796
Nanchang
KHN
Nanjing
NKG
2796
Guiyang
KWE
Nanchang
KHN
2462
Urumqi
URC
Xi'an
XIY
2455
Wuhan
WUH
Beijing
PEK
2461
Wuhan
WUH
Xi'an
XIY
2461
Xi'an
XIY
Urumqi
URC
2462
Xi'an
XIY
Wuhan
WUH
9690
Liuzhou
LZH
Wuhan
WUH
2875
Nanjing
NKG
Urumqi
URC
9690
Sanya
SYX
Liuzhou
LZH
2875
Urumqi
URC
Yining
YIN
2495
Chengdu
CTU
Kunming
KMG
2472
Lanzhou
LHW
Chengdu
CTU
5636
Beijing
PEK
Huai'an
HIA
2460
Beijing
PEK
Wuhan
WUH
5275
Shanghai
SHA
Yinchuan
INC
2517
Qingdao
TAO
Dalian
DLC
2653
Wuhan
WUH
Chengdu
CTU
2460
Wuhan
WUH
Enshi
ENH
2517
Wuhan
WUH
Qingdao
TAO
2936
Chengdu
CTU
Changzhou
CZX
2471
Chengdu
CTU
Lanzhou
LHW
5913
Jinghong
JHG
Kunming
KMG
2773
Nanjing
NKG
Nanning
NNG
Top airports served by China Eastern
- Shanghai Pu Dong Airport (PVG)
- Kunming Changshui Airport (KMG)
- Beijing Capital Airport (PEK)
- Shanghai Hongqiao & other airports Airport (SHA)
- Xi'an Xianyang Airport (XIY)
- Guangzhou Baiyun Airport (CAN)
- Los Angeles Airport (LAX)
- Paris Ch. De Gaulle Airport (CDG)
- Chengdu Airport (CTU)
- Qingdao Airport (TAO)
- New York John F Kennedy Intl Airport (JFK)
- Sydney Kingsford Smith Airport (SYD)
- Nanjing Lukou International Airport (NKG)
- Wuhan Airport (WUH)
- San Francisco Airport (SFO)
- Urumqi Airport (URC)
- Taiyuan Airport (TYN)
- Chongqing Airport (CKG)
- Amsterdam Schiphol Airport (AMS)
- Hangzhou Airport (HGH)
- Shenzhen Airport (SZX)
- Changsha Huanghua International Airport (CSX)
- Lanzhou Arpt Airport (LHW)
- Zhengzhou Airport (CGO)
- Melbourne Airport (MEL)
- Ningbo Lishe International Airport (NGB)
- Harbin Airport (HRB)
- Nanchang Airport (KHN)
- Dalian Airport (DLC)
- Hefei Xinqiao International Airport (HFE)
- Wenzhou Airport (WNZ)
- Seoul Incheon Intl Airport Airport (ICN)
- Xining Caojiabao Airport (XNN)
- Xiamen Gaoqi Intl Airport (XMN)
- Rome Fiumicino Airport (FCO)
- Yinchuan Hedong Airport (INC)
- Hong Kong Intl Airport (HKG)
- Yantai Laishan Airport (YNT)
- Wuxi Airport (WUX)
- Guiyang Airport (KWE)
- Shenyang Airport (SHE)
- Las Vegas McCarran Airport (LAS)
- Sanya Phoenix International Airport (SYX)
- Nanning Airport (NNG)
- Tianjin Airport (TSN)
- Madrid Barajas Airport (MAD)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Fuzhou Airport (FOC)
- London Heathrow Airport (LHR)
- Changchun Airport (CGQ)
- Chicago O'Hare International Airport (ORD)
- Seattle/Tacoma Intl Airport (SEA)
- Osaka Kansai International Airport (KIX)
- Taipei Taiwan Taoyuan Intl & other Airports Airport (TPE)
- Jinan Airport (TNA)
- Singapore Changi Airport (SIN)
- Detroit Metro Airport (DTW)
- Shantou Airport (SWA)
- Jinghong Gasa Airport (JHG)
- Zhuhai Airport Airport (ZUH)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Dali Airport (DLU)
- Boston Logan International Airport (BOS)
- Tokyo Haneda Airport (HND)
- Vancouver Intl Airport (YVR)
- Tokyo Narita Airport (NRT)
- Nagoya Chubu Centrair Intl & other airports Airport (NGO)
- Auckland Intl Airport (AKL)
- Yulin Airport (UYN)
- Guilin Airport (KWL)
- Lijiang City Airport (LJG)
- Haikou Meilan International Airport (HAK)
- Hohhot Airport (HET)
- Václav Havel Prague Airport (PRG)
- Zhanjiang Airport (ZHA)
- Changzhou Airport (CZX)
- Ordos City Ordos Ejin Horo Airport (DSN)
- Moscow Sheremetyevo Airport (SVO)
- Frankfurt am Main Airport (FRA)
- Minneapolis St Paul Airport (MSP)
China Eastern contact information
- MU IATA code
- 010 64681166 Call
- flychinaeastern.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.