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Pros: I don't know why now there was no little gift or stuff keep kids busy during the flight, but only movie.

Cons: keep providing little gifts for kids

Cons: It was a 14 hour flight and my head phone jack didn't work

Pros: The crew was professional and friendly.

Cons: No bottled water on the plane. Tap water was lukewarm. A blue light came on constantly in the darkened cabin. Would never fly the airline to Hong Kong again.

Pros: Good entertainment choices. Preferred check thru TSA. No one seating next to me.

Cons: I don't think I will use Kayak again. You farmed out my booking to Voyama which spelled my name wrong. They refused to reissue my ticket with the correct spelling so I had to sweat out getting on board the airlines and now I have to sweat it out today because they again refused to reissue the ticket

Pros: We had a traumatic and abysmal experience for the trip. The flights were delayed, cancelled, wrongly rearranged and we had to run through the airports with no sleep, no food and no clear flight confirmations with minimal to no help from the Cathay Pacific staff.

Cons: Helpful ground staff with information about next flight arrangements and better telephone helpline staff.

Cons: The economy toilets were in a disgusting state half-way through the flight and a hostess told me not use Business Class toilets even though I was in Premoum Economy. The economy toilet was clearly a health hazard. Also, we were woken up for our 2nd meal 6 hours into the flight , with 8 hours to go

Pros: The crew was nice. Seat space really cramped

Cons: On my return flight from Hing Kong to Vancouver, which is a long flight, the passenger in the seay next to mine slowly encroached on my seat space to an unusual extent. The seats in economy are really cramped!!

Cons: Staff need to be more hospitable! Please do serve hit drinks along with food!! Seats are not confortable and can be more adjustable!

Pros: not too bad

Cons: not too bad

Cons: The delay of one and a half hour has resulted in a loss of half a day of holiday. Without any compensation.

Pros: seats that i selected was change when we enter the boarding gate without informing us

Pros: very friendly staff

Cons: seats could be more comfortable for long flights, better food choice

Pros: same as previous answer

Cons: same as previous answer

Pros: Friendly staff and very accomodating

Cons: Did not enjoy the food choice, tv needed repairs

Pros: Crew on leg from Melbourne to Hong Kong terrible - Hong Kong to Boston good

Cons: Put a Priority tag on our luggage; Have the Pasta meal for someone sitting in the second row of Premium Economy and then let me eat the economy meal that you substituted instead of interrupting me four times to give me the Premium Economy meal that you said you didn't have. Use a plane other than th

Cons: Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off.

Bad experience

Pros: Nothing

Cons: The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs..

Cons: Flight was suspended I was not notified before I went to the airport

Pros: flight attendants were very sweet.

Cons: Food, late both from and back ways.

Mediocre

Pros: On time, safe, standard service

Cathay pacific - not what they were

Pros: Good quality plane with good entertainment options. Staff were good but seemed stretched, perhaps not enough staff?

Cons: Plan was 2 hours late departing, my daughter also took this flight 6 weeks beforehand and had similar delays.

Service was lacking and disappointing

Cons: Food options listed on menu were not available. Breakfast was served so late that crew said not enough time to make/serve hot coffee or tea. During flight no crew ever came around to offer more water or liquid between meals. TV was in German with no instructions on how to change language to English. Bathrooms were not kept clean. Also, when boarding at the HK airport, after disabled and families, everyone was asked to board at the same time which resulted in one very long line of several hundred people.