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Pros: Crew was OK, slow to respond to requests

Cons: The whole check in process was a joke, had a line up of 15 people and one agent

Cons: Seats are too small, uncomfortable. We had a 50 minute delay in departure.

Pros: Crew very nice

Cons: So cramped

Cons: As an incoming traveller and a Platinum Qantas member, I was refused access to the Qantas Lounge on arrival in Townsville. All I wanted to do was spend fifteen minutes reviewing my diary and directions for the visits planned here. This is the Irish version of hospitality. God bless his departure.

Cons: Qantas is always delayed leaving

Pros: Crew were nice and entertainment was ok.

Cons: Flight was 1hr 40 minutes late and had to catch a bus to the end of the airport to even board. As well as shared terminal gates...

Cons: Our original flight was cancelled and we were not notified by justfly. Just fly also accepted the flights on our behalf so it mean we couldn't chose the new flights

Pros: Crew were helpful and very nice. However, as first experience flying internationally with Qantas wasn’t positive.. very proud to be Australian but their mechanical faults doesn’t help in customer loyalty.

Cons: Flight delayed due to mechanical faults for 4 hours. $15 meal voucher is not sufficient to cover the cost of proper meal. Airlines if allocating seats automatically should not put a female in between two males, not a very nice experience. No option to amend seat.

Pros: Crew was friendly, flight was very smooth and arrived early

Cons: All I got for breakfast was a muffin, they ran out of fruit and yogurt before they got to my seat

Cons: The most uncomfortable experience ever! I was disturbed and/or woken up several times, during flight, by the flight attendances to place my seat in the upright position to accommodate the person sitting behind me who either wanted to drink alcoholic beverages every hour on the hour.

Pros: We were treated very rudely.

Cons: We were treated very rudely. We should’ve taken another airline

Pros: The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi

Cons: Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member

Cons: Bigger seats, more room between the seets.

Pros: Friendly crew and good service

Cons: Outdated seat and plane. No privacy in business class. Seat and biz class layout not competitive (2-2-2)

Cons: Wifi was horrible. Selection of movies was weak.

Pros: Seats were uncomfortable,

Pros: One member of the crew did her best to treat me as a premium FF member. That was about it.

Cons: Qantas really screwed up the operational management of this flight resulting in a long delay into Sydney and then a further delay to Brisbane. Getting the water weight and balance right is FLIGHTOPS 101, but not for this B Team. Much of the flight delay was completely avoidable.

Pros: Good crew, efficient and pleasant

Cons: 1. The entertainment system had good choice, but screen resolution wasn't as good as recent flights with Lufthansa, SIA, Malaysia Airlines and AirNZ 2. Nowhere near enough toilets in the middle of the cabin, had to queue over 20 minutes 3. The announcement said water refill stations - where?