Pros: "The service was outstanding! All of the flight attendants were amazing!"
Pros: "Crews sympathy’s"
Cons: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"
Pros: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Pros: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Cons: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"
Pros: "Okay in general, nothing impressive"
Cons: "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
Pros: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Cons: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
Pros: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"
Pros: "Excellent customer service, helpful staff"
Cons: "Food was unpalatable - HNML. Needs to be improved, the beans in a tomato sauce looked like a tin of dice tomatoes was poured over the boiled beans. Chicken curry didn’t taste good either as it was over cooked. Didn’t relish the vermicelli dessert or the salmon. Thanks for the roll & lactose free butter, the cheese and biscuits"
Flight from USA to Dubai was comfortable. There is some serious miscommunication between the staff who does checkin and immigration staff in India. Air Suvidha rules are enforced here as a requirement by the Indian government and without it not allowed to board the flight. The Indian authorities don’t even bother to check it. Please update either side of aisle. Vegetarian food from Dubai to Bombay was not that great at all. It was cold and chewy. Dubai being a hub can provide better options. Staff is very good and took good care of passengers. Please appreciate their hard work.
Pros: "crew responding to the request, supportive"
Cons: "food was just ok, not excellent. movie selection was not really top notch, just so-so..."
Pros: "It was ok flight. Normal economy class flight. Nothing much to talk about"
Cons: "Emirates Airlines need to really pay attention to the kind of people they hire. A lot of times you will run into nice people in their counters and desks, until you run into a massive a$$hole. In this airline it is very common to find quite a few individuals that need re-training and re-education on how to deal with customers."
Cons: "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."
Pros: "flight was very empty, so crew very accommodating. boarding simple with so few"
Pros: "Every aspect of travel was excellent, boarding, flight, crew services"
Cons: "With more focus on menat and India what used to be a good airline is slowly turning to cattle carrier."
Cons: "I cant cause im still at quantos waiting for them to find my god damn bags!"
Pros: "The plane left on time, the ride was smooth and journey felt safe throughout its entirety. I enjoyed the flexibility of the seats; the quality of the cutlery, duvet, headphones and the matteress provided. The ICE is a brilliant entertainment system; giving an array of films to watch and games to play. The cabin crew were polite, friendly and helpful, and gave an excellent service as one would expect from travelling business."
Cons: "The interior of the 777-300 was outdated, especially knowing that 777's have gone through an interior overhaul, so I was unfortunate to not be on of those refurbished planes. The food and the Virgin Mojito was not the best as I did expect it to better considering this was a business class. And the ICE tablet and its remote is not the most userfriendly nor responsive to use, as it does get a bit fiddly."
Pros: "They did an upgrade to make it business class! It was a very nice surprise! Such great Emirates Airlines! The BEST as always!"
I like is everything is good seets are little uncomfortable during the long flight ✈️ Doha to us , luggage 🧳 came too late overall very nice thank you for all
Pros: "Amazing crew, super hospitality, conformable sit"
Cons: "non for now, may later after much observations, other than that.. it was a great experience flying with Qatar airways.."
Pros: "qatar airways is able to accommodate my low sodium diet"
Cons: "headphone for entertainment did not work"
Pros: "The crew was amazing."
Cons: "The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with."
Pros: "Crew was amazing and food was Delicious as compare to other airlines."
Cons: "There should be add more variety for toddler food/breakfast.As they served the same food which is for adult. Most of the time we saw Babies were not eaten the spice food....some cookies,cake,pastries etc should also be there as secondary option for choosy toddler."
Pros: "Houston check in counters need to be added."
Cons: "Doha airport indian staff is rude to many passengers during their hand carry check. Too little space there. No organization."
Pros: "food ok, economy seats not too bad"
Cons: "old entertainment system. Tight connection and first flight was late, so we got bumped off our connection (they literally removed our names from the flight, even though we could've sprinted through the airport and made it if they waived the 20 minute before departure gate closure). It was an exhausting and long wait for the next flight and I did not think it was well-handled. Staying in a hotel is not a great option, because it takes 2 hours to get out of the airport, another 2 hours cushion to get back in time."
Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Cons: "Food for main meals was rather bland -- not much flavor. Main meals did not have much variety. Snack items were good, however."
Pros: "Good service/Crew food quality and choice good."
Cons: "Need more choice of British TV Programmes rather than American"
Cons: "food options exhausted pls tell ground catering to provide more food"
The flight was delayed more than half an hour. The checked baggage took ages to be offloaded from the flight. It is also a "full service" flight for two hours over lunch time - served a crappy packet of biscuits for the inflight snack!
Pros: "Clean, roomy and peaceful flight"
Cons: "Not being 20min late and having NO ground announcement about the delay and impact on connecting flights. When I suggest to a staff member that perhaps they should keep customers informed, they said they couldn’t because they didn’t know. They helpfully suggested I google for information! Seriously!"
Pros: "The crew was amazing! Its amazing the difference in overall politeness of that australian based flight crew vs a US based crew. Every need, every question, every request answered with a smile."
Pros: "The crew members were very helpful and the seating was very comfortable."
Cons: "I almost missed my return flight. It was a 9:40pm flight but the lady at the counter said that because i bought my ticket early, the flight time changed to 8:40pm because of time change. I think that needs to be factored in when selling tickets don't surprise customers."
Cons: "I paid extra to pick a seat so I can sit with my friends and once I boarded the plane I realized it had been changed. So I spent $60 for nothing. Why charge for seat assignment if it will change??!!"
Cons: "Flight attendant kept forgetting to turn the entertainment back on after an announcement. Flight attendant sounded unprofessional over PA Would like more snacks - savoury and sweet, instead of just savoury. Snack was not sufficient for a 3 hour flight landing at 9pm. Had to wait on plane while airbridge was brought to the plane so everyone could disembark - “they weren’t expecting the flight!!” Whole flight still waiting for luggage after 55 minutes of standing at carousel and only after 55 minutes an announcement to say handlers are tending to a departure and we have to wait another 10 minutes - a whole hour for luggage - take carry on only next time!!!! 4 flights collecting luggage from the one carousel!!"
Pros: "Good seats and leg room in economy. Crew and service were friendly and enjoyable."
Cons: "Information from Qantas on the last minute delay to the flight and ongoing changes to the timing, was poor. We got most of our information on the delay and timing was largely from other sources."
Pros: "Excellent customer service !! Great crew down the back !!! (Except they didn’t want to take my banana peel when collecting rubbish?). Will have to carry off plane which is annoying ?!?"
Cons: "Entertainment system not working for our row of seats"
Cons: "Not being able to web check in causes stress pre-flight."
Cons: "The seat space is a bit small， there is too less Chinese and Japanese movies to choose from."
Flight was cancelled 3 hours prior to departure and rebooked for 10 hours later. Had to cancel rebooked flight and was lucky enough that work could book with QANTAS around the same time.
Pros: "Crew were great and service was polite"
Cons: "Seats are a bit uncomfortable...need more lumbar support and not much leg room but plane was not crowded so it was ok for the four hour flight"
Pros: "The booking process was incompetent One could not stand next to ones seat in bus. class. The toilets were poorly designed. Food was poor"
Cons: "The computers continue to be problematic. It took 25 minutes at the checkin desk to get the system to take my document numbers. Also the in flight movie system has issues with touch sensing, often being slow to respond and misreading the location of the touch."
Pros: "Crew were very good professional and provided good customer service."
Pros: "Full plane with no room, no red wine, no room for hand luggage."
Cons: "Better plane"
Cons: "Queuing lines could have been more organizered. Using stanchions would have helped organized the process. Also no one could hear the queuing instructions. Otherwise great flight!"
Pros: "Efficient staff, plane was half empty so could lay across the seats & sleep."
Pros: "Movie selection was good. Complimentary wine was excellent and plentiful."
Cons: "Seat room was cramped."
Pros: "Flight left on time. Staff were very respectful and hospitable"