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(Return)
Airports
Origin
Brisbane
$981
only
$981
Melbourne
$965
only
$965
Sydney
$905
only
$905
Destination
Madrid
$905
only
$905
Mon, 30 Apr
SYD
MAD
43h 35m
Sat, 26 May
MAD
SYD
42h 50m
Trip: 27 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3447 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
OKA
PEK
Good 7.6

Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight

Breakfast was not good unfortunately

CAN
PEK
Good 6.0

staff are overall friendly.

flights are delayed constantly, with connecting flights in short time span is impossible, luggage would miss and causes another delay

PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

PEK
BKK
Good 7.0

Great service, comfortable seats.

The food was aweful, but it's airplain food, usually it's aweful. There wasn't an entertainment system for each seat. Instead there was a bigger screen for every I don't know how many rows.

Mon, 30 Apr
MEL
MAD
41h 15m
Sat, 5 May
MAD
MEL
25h 35m
Trip: 6 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4099 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
LAX
PVG
Excellent 10.0

everything has much improved from my previous flight from LAX to BKK about 1.5 years ago. cabin was still a bit cold, but flight attendants were able to give me an additional blanket. they ran out of blankets last time i flew on China Eastern. entertainment was higher quality, food tasted better and snacks were available throughout the flight. boarding was also much more organized compared to last time which was like a angry mob scrambling to get on the plane.

SFO
PVG
Excellent 9.3

The tickets were a great price, the staff was great, the entertainment selection was great, and overall I'd give the experience an A-

The food wasn't good and it was really hard to request the vegetarian option.

LAX
PVG
Excellent 9.0

Beverage choices and presentation were good. Service very good.

My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered

PVG
TPE
Excellent 9.6

Pleasant. Clean. Entertainment worked. No real. Complaints.

Are seats ever comfy in economy? These were nice and clean.

CNX
PVG
Good 6.6

I liked the service from the cabin crew

I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior

Thu, 22 Mar
MEL
MAD
31h 05m
Sun, 8 Apr
MAD
MEL
45h 30m
$1005
Trip: 18 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 22 Jan
MEL
MAD
25h 25m
Wed, 21 Feb
MAD
MEL
24h 35m
$1074
Trip: 31 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6453 reviews
Overall
8.3
Boarding
8.3
Comfort
8.1
Crew
8.6
Entertainment
8.2
Food
7.9
WDH
DOH
Good 6.0

It has good sized toilets

Snacks and candy served we're of low quality. No prayer facilities inside the plane. They didn't allow me to pray though I got some empty spot to do so. They brought the issue of safety. While fasten seat belt sign was on I found people standing, walking, using toilet etc but air Crew did never brought up the issue of safety.

DOH
DEL
Excellent 10.0

Dedicated to customer service

LAX
DOH
Excellent 8.0

Everything was fine except the flight delays

Flight delays

DOH
ATH
Excellent 10.0

The crew service

The cost of internet access

IAH
DOH
Excellent 8.0

This has been one the good experience I had in so many years of travel

I requested a special meal but was not given what I wanted. But overall decent food

Mon, 12 Mar
MEL
MAD
32h 40m
Fri, 16 Mar
MAD
MEL
28h 50m
$1260
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3780 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
CTU
Good 6.6

Professional cabin crew.

Barely had enough time to transfer between flights. Transfer process in Guangzhou is cumbersome and time consuming.

CAN
JFK
Excellent 8.0

Friendly service

Have to take a. Bus to the air field to get on from airport terminal

KTM
CAN
Mediocre 2.0

The movies weren't working. They served one glass of wine. The stewardesses didn't seem to be interested in any issues.

CAN
CDG
Mediocre 2.0

Nothing.

You left me stranded in Bali and wouldn’t rebook me. You wouldn’t give me a full refund. You made me purchase an entirely new flight with a different airline. I spent FIVE hours on hold waiting to speak with a representative. I will advise anyone I know to never fly China Airlines

BKK
CAN
Excellent 10.0

I let the crew know that I was a Vegetarian, so they were more than helpful in providing me with options.

Mon, 12 Mar
SYD
MAD
31h 40m
Sat, 31 Mar
MAD
SYD
28h 10m
$1323
Trip: 20 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13992 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
SEA
Excellent 8.0

Behavior of board personnel

The delay in London

ZRH
LHR
Mediocre 3.0

Clean, informative pilot

2 hours delay!

BUD
LHR
Excellent 8.0

Behavior of board personnel

LHR
DEL
Good 7.6

Seats were comfortable again.

Crew seemed to be a little more aggressive and rude than last flight from BA.

LHR
EWR
Excellent 8.6

Most things

Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced.

Sun, 27 May
MEL
MAD
24h 50m
Sun, 22 Jul
MAD
MEL
28h 00m
$1366
Trip: 57 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 4606 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.5
Food
7.0
AUH
JFK
Excellent 10.0

timeliness, in-flight entertainment, food

JFK
AUH
OK 5.3

Crew was helpful mostly. They at least tried to be helpful but we always had to ask for water even though it was a 12hour flight

Bad food, no proper boarding process at Abu Dhabi and rarely bring water.

AUH
BOM
Excellent 10.0

timeliness, in-flight entertainment, food

LAX
AUH
Good 6.3

food was not up to standard. i pre ordered but they said they did not have. Also passengers do not have to freeze all the flight time. i told them 10 times to reduce the blower and increse the temp. People were getting jackets to cover them as it was very cold. NO NEED FOR SUCH LOW TEMP FO SO LONG TIME very discomforting

ORD
AUH
Excellent 8.6

Crew exceptionally great .

Abu Dhabhi airport.

Sat, 7 Apr
SYD
MAD
41h 45m
Tue, 5 Jun
MAD
SYD
25h 10m
$1368
Trip: 60 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3472 reviews
Overall
8.9
Boarding
8.9
Comfort
8.7
Crew
9.1
Entertainment
8.7
Food
8.5
NRT
ICN
Excellent 10.0

Big screen. Full soda cans. Not too cold. Space for legs

JFK
ICN
Excellent 8.6

The service & cleanliness.

The seats.

ICN
BKK
Excellent 8.0

Great

Great

ICN
JFK
Excellent 10.0

everything

nothing

SEA
ICN
Excellent 8.3

Incheon airport transfer has been always bad. Min 1.5h transfer time might be needed unless you are ready to run.

Thu, 8 Mar
SYD
MAD
43h 15m
Tue, 3 Apr
MAD
SYD
42h 50m
Trip: 26 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3447 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
BKK
Good 7.0

Great service, comfortable seats.

The food was aweful, but it's airplain food, usually it's aweful. There wasn't an entertainment system for each seat. Instead there was a bigger screen for every I don't know how many rows.

SFO
PEK
Excellent 9.0

Service was absolutely great, seats were spacey and comfy, entertainment system for every seat had a wide selection. Overall a great flight!

The food was aweful, but it's airplain food, usually it's aweful...

LAX
PEK
OK 5.0

Delayed flights, missed connections, lost luggage

PEK
LAX
Excellent 8.3

Despite somewhat limited English skills, the crew were very professional and pleasant. The flight was overall, a wuccess, and I would absolutely fly air china again.

The food on this leg of the trip was hit and miss. The food o. The first leg was very good. They have a ways to go to being their catering up to the level of some other airlines, he is been an overall positive experience.

OKA
PEK
Good 7.6

Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight

Breakfast was not good unfortunately

Wed, 14 Mar
BNE
MAD
41h 05m
Thu, 26 Apr
MAD
BNE
26h 50m
Trip: 44 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4099 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
DEL
OK 5.0

we were on time and it was cheap-ish

customer service is non-existent, crew speaks poor english, seats are kid-size and so are meal servings, entertainment sound system was awful, and transit hotel staff was unhelpful/rude

CDG
PVG
Good 6.3

One membre of the crew

No veg meal

PVG
LAX
Excellent 10.0

Fight crew was amazing

PVG
SIN
Excellent 8.6

No one to assist my friends enter the plane. No one to help with hauling minor carryon baggage up the outdoor staircase. Very difficult and no offer at all for anyone in a party of six to help. No lift and no one offered assistance in business class to help at all.once on the plane service was outstanding. Passengers in 70s and 80’s and no knowledge of the need to to climb stairs and without any assistance. Attendants watched the elderly struggle.

LAX
PVG
Excellent 9.0

Beverage choices and presentation were good. Service very good.

My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered

Wed, 2 May
BNE
MAD
34h 15m
Tue, 22 May
MAD
BNE
26h 50m
$1008
Trip: 21 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 12 Mar
SYD
MAD
43h 15m
Tue, 3 Apr
MAD
SYD
42h 50m
Trip: 23 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3447 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
LAX
Excellent 10.0

flying in a B787-9

PEK
LAX
Excellent 8.3

Despite somewhat limited English skills, the crew were very professional and pleasant. The flight was overall, a wuccess, and I would absolutely fly air china again.

The food on this leg of the trip was hit and miss. The food o. The first leg was very good. They have a ways to go to being their catering up to the level of some other airlines, he is been an overall positive experience.

LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

CAN
PEK
Good 6.0

staff are overall friendly.

flights are delayed constantly, with connecting flights in short time span is impossible, luggage would miss and causes another delay

Thu, 8 Feb
MEL
MAD
25h 25m
Thu, 22 Feb
MAD
MEL
34h 25m
$1079
Trip: 15 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6453 reviews
Overall
8.3
Boarding
8.3
Comfort
8.1
Crew
8.6
Entertainment
8.2
Food
7.9
LAX
DOH
Excellent 8.0

Everything was fine except the flight delays

Flight delays

DOH
KWI
Excellent 10.0

The friendly hosting of the crew and the clean and tidy of everything the food was delicious hot and cean

The alcoholic drinks on the craft had to be banned for sack of God

WDH
DOH
Good 6.0

It has good sized toilets

Snacks and candy served we're of low quality. No prayer facilities inside the plane. They didn't allow me to pray though I got some empty spot to do so. They brought the issue of safety. While fasten seat belt sign was on I found people standing, walking, using toilet etc but air Crew did never brought up the issue of safety.

DOH
ATH
Excellent 10.0

The crew service

The cost of internet access

SIN
DOH
Excellent 9.6

La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad

Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda

Sat, 24 Mar
BNE
MAD
40h 35m
Thu, 3 May
MAD
BNE
26h 50m
Trip: 41 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4099 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
LAX
PVG
Excellent 10.0

everything has much improved from my previous flight from LAX to BKK about 1.5 years ago. cabin was still a bit cold, but flight attendants were able to give me an additional blanket. they ran out of blankets last time i flew on China Eastern. entertainment was higher quality, food tasted better and snacks were available throughout the flight. boarding was also much more organized compared to last time which was like a angry mob scrambling to get on the plane.

PVG
NRT
OK 5.6

No veg meal

JFK
PVG
OK 4.0

Price was great - the aircraft was new

food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly

ORD
PVG
Excellent 8.6

Price. On time. Good food.

Not being able to use phone -even in airplane mode for games or entertainment. Bus ride from terminal to boarding in Shanghai

CNX
PVG
Good 6.6

I liked the service from the cabin crew

I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior

Tue, 20 Mar
BNE
MAD
31h 30m
Thu, 26 Apr
MAD
BNE
26h 50m
$1015
Trip: 38 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 9 Mar
SYD
MAD
36h 30m
Tue, 3 Apr
MAD
SYD
42h 50m
Trip: 25 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3447 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
LAX
Excellent 10.0

flying in a B787-9

PEK
LAX
Excellent 8.3

Despite somewhat limited English skills, the crew were very professional and pleasant. The flight was overall, a wuccess, and I would absolutely fly air china again.

The food on this leg of the trip was hit and miss. The food o. The first leg was very good. They have a ways to go to being their catering up to the level of some other airlines, he is been an overall positive experience.

PEK
HFE
OK 4.3

Flight departed at 7.55 am, was about 2 hours - no real breakfast was served, just a roll and a muffin.

SFO
PEK
Excellent 9.0

Service was absolutely great, seats were spacey and comfy, entertainment system for every seat had a wide selection. Overall a great flight!

The food was aweful, but it's airplain food, usually it's aweful...

OKA
PEK
Good 7.6

Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight

Breakfast was not good unfortunately

Sun, 28 Jan
MEL
MAD
25h 25m
Sun, 4 Feb
MAD
MEL
41h 30m
$1088
Trip: 8 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6453 reviews
Overall
8.3
Boarding
8.3
Comfort
8.1
Crew
8.6
Entertainment
8.2
Food
7.9
DOH
ATH
Excellent 10.0

The crew service

The cost of internet access

ATL
DOH
Excellent 10.0

The crew service

The cost of internet access

KWI
DOH
Excellent 9.0

On general quite good

Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA.

LHE
DOH
Excellent 8.6

There's not food which was on menu I did not eat

LAX
DOH
Excellent 8.0

Everything was fine except the flight delays

Flight delays

Tue, 13 Mar
BNE
MAD
31h 30m
Mon, 23 Apr
MAD
BNE
43h 05m
$1016
Trip: 42 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 25 Apr
SYD
MAD
41h 15m
Tue, 8 May
MAD
SYD
73h 05m
$1061
Trip: 14 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4099 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
DEL
OK 5.0

we were on time and it was cheap-ish

customer service is non-existent, crew speaks poor english, seats are kid-size and so are meal servings, entertainment sound system was awful, and transit hotel staff was unhelpful/rude

PVG
TPE
Excellent 9.6

Pleasant. Clean. Entertainment worked. No real. Complaints.

Are seats ever comfy in economy? These were nice and clean.

JFK
PVG
OK 4.0

Price was great - the aircraft was new

food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly

ORD
PVG
Excellent 8.6

Price. On time. Good food.

Not being able to use phone -even in airplane mode for games or entertainment. Bus ride from terminal to boarding in Shanghai

SFO
PVG
Excellent 9.3

The tickets were a great price, the staff was great, the entertainment selection was great, and overall I'd give the experience an A-

The food wasn't good and it was really hard to request the vegetarian option.

Thu, 8 Mar
SYD
MAD
43h 15m
Sun, 1 Apr
MAD
SYD
46h 20m
Trip: 24 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3447 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

TSA
TSN
Good 7.0

Goof food and service

The flight was delayed by 95 minutes, which screw up my schedule badly..

CAN
PEK
Good 6.0

staff are overall friendly.

flights are delayed constantly, with connecting flights in short time span is impossible, luggage would miss and causes another delay

PEK
LAX
Excellent 10.0

flying in a B787-9

PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

*
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