Flights to Madrid (MAD)

Pros: courteous service and a clean modern airplane

Cons: The sound system was inadequate on the TV and the headsets were uncomfortable. The queue at the check-in needs to be better controlled, it was a bit chaotic.

Pros: Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!

Cons: Nothing

Cons: Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun).

Pros: Everything

Cons: Nothing

Pros: it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again

Cons: the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat

Pros: What more can you expect for economy travel?

Cons: Cramped seats

Cons: Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???

Pros: The plane was on time and staff on the plane where nice

Cons: Walking from one terminal to terminal was quite a problem. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line.

Pros: Swiss Airlines Saff was very friendly and helpful

Cons: 0

Pros: Cabin cleanliness isgood

Cons: Food is bad

Cons: Food is bad

Pros: Crew was lovely! Friendly and happy. Well organized and responsive.

Cons: Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in.

Cons: Nothing as such

Pros: Service

Cons: N/A

Pros: Everything Was Just Perfect

Pros: Smooth flight

Cons: I wished I was in business class...

Cons: boarding was slightly confusing, but flight was super-full and many other travelers were rude while waiting. also - wifi did not appear to work at all, and directions were not useful

Pros: Wonderful service. Comfortable flight. Boarded on time. Food was good and entertainment was good

Pros: This flight was shorter but i felt flight attendants were still very attentive.

Cons: Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out.

Cons: It’s no fault of crew that the flight is difficult due to length of time from Pudong to Vancouver! But the seats are too close for such a long flight and my tv only had one ear plug working (yes, we changed plugs to try to get it to work, but because the plug-in jack on the tv itself was broken, it just wasn’t able to be fixed during my flight), and the tv is the only thing that makes the flight remotely bearable!!

Cons: boarding was slightly confusing, but flight was super-full and many other travelers were rude while waiting. also - wifi did not appear to work at all, and directions were not useful

Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Cons: No earplugs, TVs are too far away to read the English subtitles.

Cons: boarding was slightly confusing, but flight was super-full and many other travelers were rude while waiting. also - wifi did not appear to work at all, and directions were not useful

Pros: The service is phenomenal. They served so many meals i felt like a bear in hibernation, waking up, eating and going back to sleep.

Cons: I don’t have anything bad to say. The service was really good.

Pros: Price

Cons: This was my 2nd international flight with China Eastern Air. Both were delayed out of SFO because they didn't have planes. I missed my connection (even though I had a 4 hour layover)

Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Pros: I flew economy Melbourne > Abu Dhabi and then Abu Dhabi to Melbourne. The first leg of the flight was great, the flight wasn’t full and I had a whole row to myself. The flight attendant even gave me some tips to ensure nobody sat there. This flight was on an A380 so the plane was large and it felt spacious.

Cons: There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad.

Cons: My Baggiage is extremely damaged which is so disgusting and there is no way to report it

Pros: Nothing.

Cons: Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty.

Cons: Need more leg room even for regular economy seating

Pros: courteous service and a clean modern airplane

Cons: The sound system was inadequate on the TV and the headsets were uncomfortable. The queue at the check-in needs to be better controlled, it was a bit chaotic.

Pros: Everything

Cons: Nothing

Pros: Good service and a modern airplane

Cons: The check in at JFK, too chaotic

Pros: Extra leg room only coz I was on exit isle

Cons: Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright

Cons: My seat (8d) would not recline and the hand rest would not go up.

Pros: Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good.

Cons: Food can be better.

Pros: I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable.

Cons: Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible.

Pros: Check-in was easy and smooth.

Cons: Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport .

Cons: boarding was slightly confusing, but flight was super-full and many other travelers were rude while waiting. also - wifi did not appear to work at all, and directions were not useful

Pros: Nothing

Cons: Everything

Cons: No earplugs, TVs are too far away to read the English subtitles.

Pros: It was cheap, had a pretty good selection of movies, was able to choose my seat.

Cons: The food was pretty mediocre, staff was pretty stingy with drinks, ran out of drink choices, not that comfortable seats for a 15 hour flight, most of the staff was pretty rude to non Chinese customers. You get what you pay for.

Cons: My Baggiage is extremely damaged which is so disgusting and there is no way to report it

Cons: Need more leg room even for regular economy seating

Pros: Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good.

Cons: Food can be better.

Cons: My seat (8d) would not recline and the hand rest would not go up.