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Pros: comfortable

Cons: In terms of comfort, Etihad offers a good level!

Cons: More entertainment and food options. Service not in line with price charged for the flight

Cons: Off boarding in Abu Dhabi

Pros: A great flight with friendly staff, comfy seats, good food, and great inflight entertainment.

Cons: The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate.

Pros: Staff was great and very helpful

Cons: If they didn't change my flight for 2 hours earlier.

Pros: crews were nice

Cons: Very crowded flight. Fully book. Super busy bathroom. Food was bad

Cons: Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.

Pros: Yes

Pros: The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available.

Cons: Can't think of anything, everything was very good.

Pros: The seating was very uncomfortable and cramped I

Cons: I’m really not sure. The seat felt like I was sitting on a rock and I had a lot of trouble moving so as not to disturb the person seated next to me.

Pros: Everything was very good and comfortable. I really enjoyed my journey. Thanks.

Pros: Nothing

Cons: Everything!

Pros: My flight was canceled, and nobody answer me for my minry back request

Cons: No answer for my requests and emails

Pros: The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out.

Cons: Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with.

Pros: It’s OK

Cons: Need improvements

Pros: More or less on time

Cons: Outdated aircraft. Flight took longer than usual.

Cons: Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro

Pros: The crew and entertainment

Cons: Nothing

Cons: Staff was very friendly, courteous and helpful.