Daily cleaning, installation of cabin HEPA filters on flights to Manila
Philippine Airlines has waived its change and cancellation fees on flights to Manila Ninoy Aquino Intl. Confirm policy on booking site.
Philippine Airlines does not allow booking a middle seat on flights to Manila Ninoy Aquino Intl.
The cheapest airline ticket to Manila from Australia in the last 72 hours was $1,911 one-way, and $1,013 round-trip on the route from Sydney to Manila. The most popular route is from Sydney to Manila and the cheapest ticket found on this route in the last 72 hours was $809 round-trip.
In general from Australia, Philippine Airlines flies the most to Manila. The most popular route is from Australia, and Philippine Airlines flies this route the most.
Manila Airport is 11 kilometres from the centre of Manila. View on map.
Manila is served by Manila Ninoy Aquino Intl Airport, also commonly referred to as Manila Intl, Manila Ninoy Aquino, Ninoy Aquino Intl, or simply Manila Airport. The airport code is MNL.
Travel can be very disruptive to your routine. For those who are looking for somewhere quiet to observe their religion, there is a Christian church in Terminals 1, 2 and 3, which holds a mass every Sunday. Otherwise, the churches are open 24 hours a day. There are also Muslim Prayer Rooms in every terminal.
There is a wide range of dining options across the airport, whether you are looking for a coffee, a drink, something to grab-and-go or a full sit-down meal. Terminals 1 and 2 have cafés near to almost every gate and Terminal 3 has a large public food court where you can sit down and relax with a meal picked from one of the many different global cuisines on offer, or just sip a hot beverage.
If you are arriving at Manila after a long-haul flight, you may want to find a place to freshen up before venturing out to explore the city. You can find shower facilities in Terminal 1’s Day Rooms, or in the Wings Transit Lounge in Terminal 3.
You can find free Wi-Fi available throughout the whole airport, which doesn’t require a password or need you to sign up. The Wi-Fi can, however, be a little spotty – it’s reported to be better in the terminal’s restaurant areas or in the paid lounges.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Manila.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Manila is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Manila with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Manila up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crews sympathy’s"
Cons: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"
Pros: "Super good crew."
Cons: "Raise the cabin temperature"
Cons: "Nothing comment."
Cons: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Pros: "Arrived on time."
Cons: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
Cons: "Flight way too cold"
Pros: "Better flight as bigger craft and no neighbours in my row so I got some sleep."
Cons: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Cons: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"
Pros: "Got bumped to Business Class"
Cons: "I liked everything"
Pros: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
Pros: "Food was pretty good. Loved the Weiss ice cream bars"
Cons: "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
Pros: "Spacious and clean"
Cons: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
Pros: "It’s worth it to pay a bit more for the extra legroom seats."
Pros: "In flight entertainment systems"
Cons: "I had beef with mashed potatoes but I found the beef was quite tough."
Pros: "great crew service. my first time flying with singapore airlines and they delivered"
Pros: "Not much"
Cons: "Not as good as they were once"
Pros: "I liked there was entertainment"
Cons: "It was an old tired plane"
Pros: "friendly staff top Service top Inflight"
Cons: "old aircraft, no usb or power point charging. choice of 5 movies"
Cons: "one of the oldest planes i ever used"
Pros: "Excellent service & comfort"
Pros: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."
Pros: "New movies! Yes!"
Cons: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Pros: "Staff managed to change seating due to height. Very accommodating."
Cons: "Entertainment console dated. Sound very crackly. Video images not sharp."
Pros: "Best serves ever will fly every time"
Pros: "Service was best in class"
Cons: "Planes are old. They never seem to use newer planes on the Brisbane leg."
Cons: "Old plane. Old in flight entertainment."
Pros: "Reasonable price"
Cons: "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."
Pros: "Consistency of service, efficient"
Cons: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
Pros: "Attendants are always nice, flight is always smooth."
Pros: "Everything is excellent!"
Cons: "Seats are tight and hard"
Pros: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Cons: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Pros: "The cabin attendants kept us well hydrated."
Cons: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
Pros: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Cons: "Wifi cost 12 bucks and hour."
Pros: "Consistently good food."
Cons: "Entertainment system sometimes froze, didn't remember where I was in the movie."
Pros: "Flight on time"
Cons: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
Pros: "In-flight Entertainment. Orderly & on-time boarding."
Cons: "Food selection was limited given we were traveling Economy class."
Pros: "Great food, friendly staff, on time... what else do you need?"
Cons: "Sydney to Singapore flight was a very old flight, uncomfortable seating and very poor quality entertainment system"
Cons: "Earphones were poor and when replaced still did t work well"
Pros: "This was the second time that we were able to fly to Germany with Singapore airline. I will always try to fly with them in the future. I have been on numerous transcontinental trips and I rank them as number one. They make me feel like I am welcome."
Cons: "There was very little leg room for people over five feet tall. Everything else was exceptional."
Pros: "Veruy efficient"
Pros: "The flight was an hour shorter than i expected. The staff was around and attentive. I felt like i won the lottery with flights"
Cons: "Not one complaint"
Pros: "Friendly crew, excellent service. So far best economy class"
Cons: "Food can be better"
Pros: "Crews were attentive to elders."
Cons: "Food is mediocre."
Pros: "The crew is okay but they seem to be always in a hurry that they do not notice us when we ask for somerhing like water or anything to drink."
Cons: "We noticed that we felt hungry, the meal served was not enough. The snack was not served and we had to ask for something to fill our tummy."
Cons: "Some crew always forget to say PLEASED..."
Cons: "The food was terrible. Only one option and I didn't like it."
Pros: "Five stars rating!"
Cons: "Lock ( tsa approves) to )my luggage was damaged or deliberately cut off that it is difficulty to Manage the zipper with ease. Since the luggage’s were retrieved at end of the trip, I am not sure where these damaged occurred , either in states or Taipei or when tsa did their search, I do not have any noticed paper to explain the cause of damage lock either"
Pros: "Orderly way of boarding, restroom is clean & tidy, good legroom between seats, smooth landing"
Cons: "During Taipei to Manila flight, the attendant promised to bring a blanket I requested but never came back."
Pros: "Seats comfortable; crew members friendly."
Cons: "Somewhat limited choice of movies/TV shows."
Pros: "As I said on the last flight enjoyed the flight and the crew as amazing"
Cons: "Just like on the last flight maybe have more inflight entertainment more movie and tv selection"
Cons: "The only thing that was not the greatest, I think was the ground crew in Manila. It took an unusually long time to get my luggage."
Pros: "EVA service from Taipei is a relatively short fly. Service is always great and the food is delicious."
Cons: "Some planes from Taipei to Manila do NOT have TV. I wish they would retrofit all flights with the same accommodations. Other than that, everything is great and I will continue to fly them always"
Cons: "rude people. yelling to passengers"
Cons: "Late boarding"
Cons: "I didn’t like the last meal that they served. It’s fish fillet with tomato sauce and no other option."
Pros: "Was quite nice for a two hour flight. They gave us a free meal again."
Cons: "Nothing I didn't like."
Pros: "I liked their services the most. All staff and crew were very courteous."
Pros: "Terrible experience"
Cons: "I was refused permission to board the plane"
Pros: "The vegan meals were tasty."
Cons: "Not enough leg room. Seating not wide enough."
Pros: "Got upgraded to their absolutely amazing first (laurel) class. Royal treatment with a smile."
Pros: "flight is on time. you ca pre check. crew is helpful. amenities are there. one of the best long flights i had."
Pros: "Flight was good especially since I know I'm flying I can't really expect much and I'm not a picky person."
Cons: "Food ia not that good. Need to have more flavor"
Pros: "Crew are great. Food not so bad. Overall is great services."
Cons: "Nothing so far."
Pros: "The is nothing I can say I did not like with the Vancouver to Taipei Sector of our flight. I was impressed with the crew, the food, entertainment, seat space, leg room, etc..."
Cons: "This is my wife & I flying with EVA Air. My wife and I have travelled with many international and domestic airlines for 38 years now since we started travelling. This was is our first experience with EVA Air. I’d recommend EVA Air’s Premium Economy. The seats were wider and leg room was excellent. The amenities were great especially the entertainment part. TV Screen in front of the passenger (installed behind the seat in front) was very clear. it was the same as if watching movie on an iPad. The food was great! Both my wife and I like the dinner and the breakfast served. Also, the price of EVA Air’s Premium Economy is great compared to similar Asian Airlines from Vancouver to Manila. EVA Air was the cheapest when we started shopping for flights from Vancouver-Taipei-Manila."
Pros: "Good good movies"
Cons: "I was stuck in a window seat with 2 handi capped women in the middle am Nd aisle seats. I felt trapped. I could not use toilet because these women had so many bags that it was all but impossible to get out of my seat. In an emergency i would have died. Bottom line. I would have died."
Pros: "Everything Hello Kitty."
Cons: "Ugly uniform."
Pros: "Everything was quite pleasant. Decent breakfast, plenty of drinks, including coffee and tea. Very considerate and hospitable airline stewardesses."
Cons: "EVA Air app is quite lacking. My friend us the app, checked in and downloaded his boarding pass. Unfortunately, the lady at the secruity screening checkpoint couldn't can the pass, so he had to leave the line after waiting so long to get a paper boarding pass."
Cons: "The 6 hours layover."
Pros: "Everything was good as always."
Cons: "Circled over Manila for 30 minutes but that is more of an airport issue not an Eva airline problem."
Pros: "I like how they offer different varieties of entertainment on board music, movies, games etc. Amenities for economy class not that bad'"
Cons: "Limited food choices"
Pros: "excellent staff, and care for the passengers. definitely the best airline i have ever flight with."
Pros: "Arrival was earlier!"
Pros: "Crew service"
Cons: "Entertainmen not too many"
Pros: "appreciate staff moving things along quickly so that passengers can get settled and enjoy short trip while resting."
Pros: "Section 20 seats so spacious and comfortable"
Cons: "Uppprr number seats too narrow"
Cons: "40 minutes late on boarding time"
Pros: "comments exactly like above except this time i did not ask for wine."
Pros: "See above comment please"
Cons: "See above comment please"
Pros: "Overall, I am impressed. Special mention to the crew, from cockpit to the cabin. Very professional and efficient. Food is excellent. Comfortable seats. On schedule!!!"
Cons: "Lack of information from the crew regarding which gate to go for connecting flight."
Pros: "I like the service."
Cons: "The Taiwanese food wasn't really that great. I hope they can change the menu."
Pros: "Everything. They fed us and it was just a short flight."
Pros: "Meals, comfort, and crew all above average."
Cons: "Nothing really"
Pros: "A great flight with friendly staff, comfy seats, good food, and great inflight entertainment."
Cons: "The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate."
Cons: "Very small in the plane"
Cons: "not much choices in the movie selection"
Pros: "god food and movie selection."
Cons: "in-flight food and beverage choices needs lot of improvement"
Pros: "I like the food, the service, and the smooth flight (as always with Cathay). My Go-To Airline! Very practical too, without compromising quality."
Cons: "Coach Seats... Seems to be getting smaller over time."
Pros: "Entertainment, restroom facilities and toilettries"
Cons: "Training for flight attendants"
Pros: "Seats were ok on par with other airlines. Food served was good."
Cons: "More leg space."
Cons: "flight delayed as usual"
Cons: "flight delayed as usual"
Cons: "short haul business class seat very uncomfortablev- flight delayed as usul"
Cons: "2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx"
Cons: "The check in counter service is terrible. Very unprofessional with terrible attitude. Can not pronounce the gate number clearly. After I clear up with him, he started gossiping with his colleague as it was my fault for not comprehending his English. How did Cathay Pacific become this way?"
Pros: "Comfortable seats and entertainment"
Cons: "Food even for short flights"
Pros: "seats that i selected was change when we enter the boarding gate without informing us"
Cons: "Flight was suspended I was not notified before I went to the airport"
Pros: "overall condition of plane"
Cons: "snack was too little"
Pros: "Smooth, uneventful travel all was well."
Cons: "The flight was cancelled new departure time is 7:20am"
Pros: "The flight was on time and the crew was very attentive. Loved Cathay Pacific’s signature non alcoholic drink”Ocean Breeze”."
Cons: "The food was really not at the level you would expect. There was only a pork and a fish option. The fish was fishy and the dessert was gelatin cake thing that did not appease my dessert craving."
Cons: "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."
Pros: "Absolutely nothing"
Cons: "That they continuously made mistakes and wasted my time and money. Let alone no sleep and carrying everything to 3 different terminals not completing my trip on any of them. Now I’m spending Valentine’s Day alone in a hotel in Hong Kong instead of meeting my gfs family and sleeping with her the first time in Manila."
Pros: "We arrived late again."
Pros: "Short flight time"
Cons: "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it""
Pros: "All was good until missed connection"
Cons: "Missed connection due to late arrival. CP switched us to AC. 7 hour layover"
Pros: "The airplane was nice and clean"
Cons: "The flight was delayed. Boarding was slow. We had to wait for connecting passsangers. Delay ruined the experience. We didn’t leave in a timely manner. Flight crew was nice. There was a male crew member from LAX to Hong Kong, I could heard talking to the other crew members and he was using profanity. Nothing aggressive but not professional in my opinion. He used profanity in telling his story."
Pros: "The crew were very polite, efficient and attentive."
Cons: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."
Pros: "Improve quality of the food."
Cons: "old plane"
Cons: "Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight."
Pros: "More leg room bigger plane"
Cons: "Food and landing"
Pros: "Seat unconfortable no legroom ."
Pros: "comfort and service is always great on cathay pacific"
Cons: "bathroom were dirty"
Pros: "Even though the line to board seemed massive and very long the crew boarded everyone very quickly and timely I anticipated a very long wait and in reality it wasn’t"
Cons: "Nothing stood out negatively"
Pros: "Boarding was quick and efficient. Crew did their job pleasantly ."
Cons: "Food was very ordinary, not up to what I expect in business class."
Pros: "More leg room, incline on seats, blanket, pillow."
Cons: "All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT"
Pros: "The fight took off and landed in good time."
Cons: "I expected dinner but got a pie with water. My IFE system acted up a little. Programmes were not great."
Cons: "Luggage was damage and I didnt notice it till I arrived at connecting airport terminal in manila. Didnt have time to file a claim as I have to rush for my local connecting flight. Hopefully Cathay Pacific can take a late damage claim without a report for my luggage"
Pros: "Thank you for your services."
Cons: "same as above"
Cons: "We were all supoosed to sit together (there were 3 of us) but my sister got separated at the last minute and put on a center seat elsewhere with no explanation."
Pros: "Like a little private apartment, glorious."
Cons: "No wifi, limited mivies"
Cons: "When we booked we asked for a child's meal and we advised of allergies. However I don't see why we would have to ask as we booked a child's seat and you have to provide the age which she is 4. When onboard from SYD/HKG and HKG/LONDON, NO meal was available for our child except for what everyone else was eating. She is anaphylaxis to shellfish, she was given shrimp!!!!! I am sure if she was given a child's meal she would not have got this. We were then told we have to advise the airline 12 hours before we fly that we want a child's meal. I am sorry but when travelling we should not have to do this and nor have we ever had to do it on any other airline. Poor poor poor!!!!"
Pros: "Overall excellent"
Cons: "Short gap between flight and long walk going to the next flight gate. Passing the security alone take time plus u have to walk then ride a train after that long walk again going to the gate."
Pros: "great service"
Cons: "Seats too cram feels like sardines in a can"
Cons: "Cobrar 45 euros por kilo extra no es normal"
Pros: "The seat in the economy is very comfortable. The cabin is very clean."
Cons: "The websites should be improved that allow users to login."
Pros: "No issues. New aircraft! Better than the trip from Manila to Sydney"
Cons: "Nothing comes to mind"
Pros: "Crew are very helpful."
Cons: "Need reclining seats"
Cons: "Ran out of chicken for the paid meal. Fish was terrible."
Pros: "Almost 4 hours. Reason 'traffic." Lame"
Pros: "3 meals, drinks, pillow, blanket, toothbrush, toothpaste and sleep mask were included. Staff was friendly and kind. Would definitely fly with them again."
Pros: "The ataff assigned me an exit row qwitj extra legroom"
Pros: "great new plane."
Pros: "The safety video shown before the flight is the best I have ever seen, highlighting so much that is amazing in the country!"
Pros: "Take off and landing on time."
Cons: "Very cramped...par for the course."
Pros: "We were finally on time for a change"
Pros: "The salmon dish was however good and more than made up for it."
Cons: "Just a little too long a segment in A322neo"
Pros: "Very nice attendant"
Cons: "Very irresponsible staff"
Pros: "The offer of assistance before I even asked for it; genuine concern"
Cons: "I late only 2 min but can not fight with them"
Cons: "I paid $300 for 2 excess baggages, one of them they left behind in San Francisco, and the other one was mistagged, had a hard time claiming it as it was tagged to someone else. Had to prove them luggage was mine by taking contents out and showing them pictures of me actually wearing or using those that were in the luggage. As for the other missing baggage, who knows. Horrible experience."
Pros: "Clean and new airplane. Good screen Nice staff good space between the seats"
Cons: "Bad snacks, very limited baverage served. Limited selection of movies. very very limited TV shows. Almost no music to my taste, need to upgrade their music options!!"
Pros: "Clean new planes, great service!"
Pros: "Comfortable, good selection of entertainment"
Pros: "The flght is on time nice plane"
Cons: "Better signage at the airport for those that already checked in online. I waited in the long line since the signs were obscure."
Pros: "It was good value, and landed a little early."
Cons: "No power plug or USB charging port."
Pros: "Great staff, pleasant cabin temperature and seats, lovely staff, and super quick boarding/unboarding."
Cons: "Check in at Kuala was a chaos. The agents were at a lost not knowing how to handle the family in front of me. It took them more than 30 minutes to handle just one family. I think there must be something wrong with the booking system. It took me 45 minutes to complete my check in."
Pros: "Nice and kind crew"
Cons: "small seats okay food on mobile WiFi entertainment"
Cons: "It was fine."
Pros: "Very good cobfort and assistance"
Cons: "Entertainement system was bad, few options, no wifi as indicated before"
Pros: "Personnel were kind"
Cons: "the space of the seat is too narrow. the announcers can barely be heard. White bread at meals should be eliminated and whole wheat or more nutritious grains should be used."
Pros: "Ice cream"
Cons: "No monitor"
Pros: "Wide seats."
Pros: "Flight attendants were courteous at times."
Cons: "The poor service at the Sydney airport. Not having my special meal and not being flexible enough onboard to compensate or resolve the situation. (I mean, why not have extra vegetarian options available; and beef being the only option is unacceptable for so many reasons, including that there are some religions that don't allow beef.) Lack of wifi and entertainment for an 8 hour flight is ridiculous."
Pros: "Vegetarian meal - way better than delta"
Pros: "i would like to suggest that if there be any chance that vegetarian meals for vegetarians can also be served during international flights. Thank you so much! So far so goog! Keep up!"
Pros: "That the plane took off on time and landed ahead of schedule - not like the trip down to Sydney"
Cons: "The entertainment system is non existent and is something that needs to be addressed. The food was a bit better than what was served on the trip down to Sydney but also needs to improve."
Cons: "The staff were unprofessional. They seldom smile and it's as if they are still in apprenticeship. Also, I hate it when they don't serve meals when the seatbelt sign is on. I understand in the case of hot beverages"
Pros: "The flight attendants were pleasant"
Cons: "The food was horrible and not really a choice. The children's meals should be more simple like fruit and chicken and fish without sauces"
Cons: "I don't like the the schedule of the flights to Butuan."
Cons: "Budget air because knee space is very tight."
Pros: "Everything went as expected. Good job!"
Cons: "Not applicable."
Cons: "1 hr 45 min for check-in!"
Cons: "Loud and weight restrictions were not goodl"
Pros: "The attitude of the staff was great"
Cons: "Delay. With no info being related"
Pros: "About what I would expect from a local airline. Typical chaotic free frail boarding processes (all though the did have some people board from the back of the plane by seat row number). Standard space allotment for seats and they offered a complimentary snack."
Cons: "I was annoyed with the excess baggage fee as it was not clearly written on the purchase ticket agreement. I checked before on their website on the baggage allotment. I was under the impression that the allowance was 20kg, but the women indicated it was only 10kg!"
Cons: "Boarding on time so I didn’t have to loose the connection flight and had to stay at a hotel an hour away from kuala lumpur to barely sleep to catch a plane to auckland next day that arrives late so i cant take the ferry home."
Cons: "There were no vegan options available. I think that was my fault though because I did not set one up in advance. Would be nice if they offered one anyhow."
Cons: "If the assigned seat reclined. I had to Move to a different seat which Worked."
Pros: "Cool and excellent service."
Pros: "Crew are nice,but the seat need to improve"
Cons: "The seat need to improve"
Cons: "Did not departure on time"
Pros: "On time"
Cons: "Everything. Bad business class food. Old movies. No inflight service."
Pros: "Boarding was organized"
Cons: "Vegetarian food wasn’t great"
Cons: "lost my luggage"
Pros: "Crew was terrible plane dirty and very poor service waited 90 minutes after take off to get a drink in business class. Last time I fly this airline used to be ok but now going downhill"
Cons: "Almost every thing. Incredibly dirty plane and crew just poor not interested in passenger at all unfortunately noticing this more and more with MAS"
Pros: "Crew is ok, accommodating, entertainment system ok, food ok."
Cons: "level up on the service, I think MH needs to take a second look at the whole company in terms of culture and level of service."
Cons: "Cancel last minute and no compensation given, how rude it is."
Pros: "Economy seats arent different from other airlines. Flight was good in general"
Cons: "Transfer desk was hard to find for first timers. Send "ask me" staffs to greet on arrival for connecting passengers or info board will help."
Cons: "aircraft a bit old and my remote control was broken, lunckily my next seat was not occupied, so I can move to next seat and the seat a bit old and decline angle so limit. if compare with business class seat of other airlines, it's a bit not up to standard."
Pros: "We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!"
Cons: "Delayed again. 5 flights of people crammed in gate area 81 - 84. Ridiculous"
Pros: "Very quick transfer of my luggages in KL"
Pros: "food was good and overall good economy class flight"
Cons: "distance between rows seems shorter than other airlines such as Emirates"
Pros: "Food was good and staff was always with a smile in their face"
Cons: "Super crowded and not much room in between rows, I aspected a bit larger and more comfortable plane for an international flight"
Cons: "Flight delayed!!"
Pros: "Can’t find anything good."
Cons: "The airline is protected by the government. Hence there is no motivation for them to improve. This airline is my last choice. My biggest dissatisfaction is the hospitality shown by the crew.. not sincere and in some cases rude... is this the MH - MALAYSIAN Hospitality that they keep advertising? Very disappointing.."
Cons: "Worst food ever."
Pros: "Staff onboard were good"
Cons: "Many hours delay at Miri, MAS staff abandoned posts so they didn't have to deal with passengers. Apalling service"
Pros: "Service is great..."
Cons: "Not sure why all Sabah/Sarawak gates are at the farthest..."
Cons: "The crew at the check in counter were generally helpful and courteous, however the staff on the flight we're often short or generally rude; thus continuing the airlines reputation for poor service. The food wasn't great either, but we knew to expect this and brought food purchased from Sydney airport (which was a saving grace)!"
Pros: "Service and integtity"
Cons: "The flight was delayed for more than an hour. We had problem getting the attention of the crew as all of them were just hanging around the galley."
Pros: "Not enough elbow space between fat passengers"
Pros: "The crew was nice."
Cons: "Two MH flights I took were 1 hour and 2 hours late. The latter resulted in missing connection to BKK and another flight to TPE. I got stuck in Kuala Lumpur for the night and they booked me a resort that was 30-40 min drive from the airport. How are all of these reasonable?!"
Cons: "There wasn't a food preference option when booking through kayak."
Pros: "Nothing at all!"
Cons: "Worst handling of delays and cancellations I have ever experienced. Worst management ever! More than 17 hours delay before I finally got on another plane. No hotel, no food, no nothing."
Pros: "Good on the plane and in the business class lounge was excellent"
Pros: "I like their timely service and cleanliness."
Cons: "They damaged MY OVER 400 Euro suitcase handle and said that they dont take any responsibility!!!"
Pros: "The flight surprisingly arrived ahead of schedule :)"
Cons: "The food, at least it was better than the food out of KUL"
Cons: "On both flights, i did not get the seats i had specifically booked..."
Pros: "Malaysia airlines has some of the most beautiful women working for them. Most curteous, kind, and very personable. Beautiful. Beautiful. Beautiful"
Cons: "The long layovers with no hotel voucher from Malaysia air. That would be a big help especially for me since I travel alone. And not to familiar with hotel locations, taxis. I am concerned about my safety in another country..."
Pros: "The flight was fairly typical. However, it left on time and arrived on time. This was a positive."
Cons: "As usual, the flight was completely full. Everyone carries on as many bags as allowed and there is no bin space for all the luggage. I bring only my briefcase and had to search for space."
Cons: "Lost baggage took 24 hours to arrive. Rude staff."
Pros: "The crews are friendly."
Cons: "Foods was not good for my standard. Below average."
Pros: "Prompt flight and service was good."
Pros: "Delicious food"
Cons: "No entertainment"
Pros: "The boarding and entertainment..."
Cons: "The food... and the lack of announcement to advise us on the delay"
Pros: "Clean and entertainment good!"
Cons: "Food is mediocre, even for airplane food."
Pros: "The crew is friendly"
Cons: "Check in counter not enough resulting in very very long queue and check in time"
Pros: "Seat leg room seemed better than US carriers. Food was not exciting."
Cons: "Cabin crew very n8ce."
Pros: "I like the interior of the plane and the comfortable seats. I also appreciate the crew's warmth and efficiency. It was a very short flight hence I truly appreciate the snack and drinks provided and especially the fabulous ice cream treat on the return flight. I would certainly consider taking MAS again in future (this was my first MAS flight), despite the one glitch (please see what I didnt like) if the price is right."
Cons: "I had only one large backpack to be checked in (due to the minimum liquid that can be brought) and it was left at the airport somehow by whoever who was handling it. Waited for more than an hour at KLIA for it and finally made a loss baggage report. The staff at the loss baggage counter was only helpful after finding out that I am not a Malaysian. Needless to say, my bag flew on SQ and was rushed to my hotel 5 and half hours after landing. I also did not receive a copy of the baggage delivery report."
Pros: "Nasi lemak breakfast was good."
Cons: "My entertainment unit didn't work, despite repeated reboots. We left 45 minutes late. The crew seem very disorganised, and kept forgetting requests."
Pros: "Safety concerns of crew"
Cons: "Seat pitch is ridiculously small for regional 737 aircraft. At 5 foot 7 inches, my knees touch the seat pocket. AND THE SEATS DO NOT RECLINE!!!!"
Airlines flying to Manila have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Manila
Masks required on board, masks provided on flights to Manila
Social distancing seating
Middle seats unavailable to book on flights to Manila
Testing for antibodies, testing for symptoms for flights to Manila
Waiving of change fees. Search flexible flights to Manila