Daily cleaning, installation of cabin HEPA filters on flights to Manila
The cheapest airline ticket to Manila from Australia in the last 72 hours was $1,010 one-way, and $1,024 round-trip on the route from Sydney to Manila. The most popular route is from Sydney to Manila and the cheapest ticket found on this route in the last 72 hours was $976 round-trip.
Manila Airport is 11 kilometres from the centre of Manila. View on map.
Manila is served by Manila Ninoy Aquino Intl Airport, also commonly referred to as Manila Intl, Manila Ninoy Aquino, Ninoy Aquino Intl, or simply Manila Airport. The airport code is MNL.
Travel can be very disruptive to your routine. For those who are looking for somewhere quiet to observe their religion, there is a Christian church in Terminals 1, 2 and 3, which holds a mass every Sunday. Otherwise, the churches are open 24 hours a day. There are also Muslim Prayer Rooms in every terminal.
There is a wide range of dining options across the airport, whether you are looking for a coffee, a drink, something to grab-and-go or a full sit-down meal. Terminals 1 and 2 have cafés near to almost every gate and Terminal 3 has a large public food court where you can sit down and relax with a meal picked from one of the many different global cuisines on offer, or just sip a hot beverage.
If you are arriving at Manila after a long-haul flight, you may want to find a place to freshen up before venturing out to explore the city. You can find shower facilities in Terminal 1’s Day Rooms, or in the Wings Transit Lounge in Terminal 3.
You can find free Wi-Fi available throughout the whole airport, which doesn’t require a password or need you to sign up. The Wi-Fi can, however, be a little spotty – it’s reported to be better in the terminal’s restaurant areas or in the paid lounges.
Most visitors from Australia will not be allowed to enter Manila. Entry restrictions do not apply to current and former Filipino citizens and their children or spouses that are traveling with them, foreign nationals that have a valid and existing visa at the time of entry such as holders of SSRV, 9(a), Temporary Visitor’s Visas, and those permitted under previous IATF resolutions or the Balikbayan Program.
Read more about travel restrictions for Manila
Visitors from Australia will need to quarantine for 10 days upon entering Manila.
Visitors from Australia are not required to present a negative COVID-19 PCR test or antigen result upon entering Manila.
Contact Tracing App
e-CIF for Arriving Passengers
Quarantine Accommodation Reservation
Travelers must be quarantined for 7-14 days.
Masks: Required in public spaces and enclosed environments.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "the crew is fine. The seat was OK standard."
Cons: "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."
Pros: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Pros: "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
Cons: "They are well trained crews so I have no better ideas about improvements"
Pros: "The crew was friendly"
Cons: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."
Cons: "Raise the cabin temperature"
Cons: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Pros: "I like all"
Pros: "Crew was friendly. Seafood pasta was good."
Cons: "I wish all airlines have a foot rest."
Cons: "Flight way too cold"
Cons: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Pros: "Boarding. Timely departure"
Cons: "Entertainment selection."
Pros: "Got bumped to Business Class"
Pros: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
Pros: "The staff is amazing and know what parents of bubs need."
Pros: "Excellent customer service, helpful staff"
Cons: "Food was unpalatable - HNML. Needs to be improved, the beans in a tomato sauce looked like a tin of dice tomatoes was poured over the boiled beans. Chicken curry didn’t taste good either as it was over cooked. Didn’t relish the vermicelli dessert or the salmon. Thanks for the roll & lactose free butter, the cheese and biscuits"
Pros: "SIA service and food is always good. The flight went by quickly which is good."
Cons: "The entertainment system for the 777 did not have a touchscreen which I have been accustomed to on other SIA flights, but the main issue was the brightest setting for the screen was very dim. I think the screen is just old and not as bright as before."
Pros: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Cons: "Economy is still tightly packed with limited leg room considering the distance traveled."
Pros: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
Pros: "Comfortable flight, punctual, helpful crew."
Cons: "I don't see the point in giving out menus for economy class, especially as it's only a choice of 2 meals and one of them wasn't available anyway. It's a waste of paper."
Pros: "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
Cons: "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"
Pros: "Everyone was very attentive and nice. The leg room is decent ."
Cons: "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"
Pros: "Ease of check in, very quick."
Cons: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
Cons: "I took the 777 on my flight to Perth and the seats are so so different from the ones on A330. Don't bother with Business class if you are flying the A330. It's not worth the money."
Pros: "Comfortable, full service through the night.."
Pros: "great crew service. my first time flying with singapore airlines and they delivered"
Pros: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."
Pros: "Finally an airline that loads from the back to the front. Makes sense to me"
Pros: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"
Cons: "one of the oldest planes i ever used"
Pros: "Non stop to HK"
Cons: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
Pros: "Everything great personnel"
Pros: "New movies! Yes!"
Cons: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Pros: "Crew was very friendly and good service."
Cons: "Crew could have asked the passengers whether they need snacks in between."
Pros: "SQ always has top quality service and that came through today."
Pros: "Crew was very pleasant!"
Cons: "Cabin area warm for a 9.5 hour flight! Food selection was not much."
Pros: "Attendants are always nice, flight is always smooth."
Pros: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
Pros: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Cons: "Wifi cost 12 bucks and hour."
Pros: "On time. Attentive crew."
Cons: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."
Cons: "Business cabin is not as good as the Air France one"
Pros: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"
Cons: "old plane, boarding ramp smelled musty, food not nice, entertainment system was old not touch screen, male crew not patient with passengers, drinks stingy(split a can of soda with other passengers, and gave you a 1/4 cup). When asked for more OJ with breakfast was told they would come back later(mouth was very dry due to the air). Not impressed as we paid good money for the ticket with the poor service"
Pros: "Great food and plenty of movies. Friendly crew"
Pros: "In-flight Entertainment. Orderly & on-time boarding."
Cons: "Food selection was limited given we were traveling Economy class."
Cons: "Food not so good"
Pros: "1. Clean. 2. Punctual. 3. Coke Zero."
Pros: "Veruy efficient"
Pros: "Good service as usual."
Pros: "Meals, comfort, and crew all above average."
Cons: "Nothing really"
Pros: "A great flight with friendly staff, comfy seats, good food, and great inflight entertainment."
Cons: "The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate."
Cons: "Very small in the plane"
Cons: "not much choices in the movie selection"
Pros: "god food and movie selection."
Cons: "in-flight food and beverage choices needs lot of improvement"
Pros: "I like the food, the service, and the smooth flight (as always with Cathay). My Go-To Airline! Very practical too, without compromising quality."
Cons: "Coach Seats... Seems to be getting smaller over time."
Pros: "Entertainment, restroom facilities and toilettries"
Cons: "Training for flight attendants"
Pros: "Seats were ok on par with other airlines. Food served was good."
Cons: "More leg space."
Cons: "flight delayed as usual"
Cons: "flight delayed as usual"
Cons: "short haul business class seat very uncomfortablev- flight delayed as usul"
Cons: "2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx"
Cons: "The check in counter service is terrible. Very unprofessional with terrible attitude. Can not pronounce the gate number clearly. After I clear up with him, he started gossiping with his colleague as it was my fault for not comprehending his English. How did Cathay Pacific become this way?"
Pros: "Comfortable seats and entertainment"
Cons: "Food even for short flights"
Cons: "Flight was suspended I was not notified before I went to the airport"
Cons: "Delay flight and slow boarding and leaving plane."
Pros: "overall condition of plane"
Cons: "snack was too little"
Pros: "Smooth, uneventful travel all was well."
Cons: "The flight was cancelled new departure time is 7:20am"
Pros: "Cup noodles and snacks available throughout the flight."
Cons: "Chicken curry ran out by the time I got served. I don’t really eat beef so I chose pasta, but the pasta was not substantial because it was just pasta noodles and sauce- no veges or anything with it. So I ate some cup noodles but that’s also more carbs. So no protein was available for my diet."
Pros: "The flight was on time and the crew was very attentive. Loved Cathay Pacific’s signature non alcoholic drink”Ocean Breeze”."
Cons: "The food was really not at the level you would expect. There was only a pork and a fish option. The fish was fishy and the dessert was gelatin cake thing that did not appease my dessert craving."
Cons: "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."
Pros: "We arrived late again."
Pros: "Short flight time"
Cons: "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it""
Pros: "All was good until missed connection"
Cons: "Missed connection due to late arrival. CP switched us to AC. 7 hour layover"
Pros: "The airplane was nice and clean"
Cons: "The flight was delayed. Boarding was slow. We had to wait for connecting passsangers. Delay ruined the experience. We didn’t leave in a timely manner. Flight crew was nice. There was a male crew member from LAX to Hong Kong, I could heard talking to the other crew members and he was using profanity. Nothing aggressive but not professional in my opinion. He used profanity in telling his story."
Pros: "Good food, service, and inflight entertainment."
Cons: "Not boarding by zone, made it disorganized and hectic."
Pros: "Timely and professional."
Cons: "I would like a different food selection...."
Pros: "The crew were very polite, efficient and attentive."
Cons: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."
Pros: "Improve quality of the food."
Cons: "old plane"
Cons: "Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight."
Pros: "More leg room bigger plane"
Cons: "Food and landing"
Pros: "Seat unconfortable no legroom ."
Pros: "comfort and service is always great on cathay pacific"
Cons: "bathroom were dirty"
Pros: "Boarding was quick and efficient. Crew did their job pleasantly ."
Cons: "Food was very ordinary, not up to what I expect in business class."
Pros: "More leg room, incline on seats, blanket, pillow."
Cons: "All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT"
Pros: "The fight took off and landed in good time."
Cons: "I expected dinner but got a pie with water. My IFE system acted up a little. Programmes were not great."
Pros: "Quick boarding and very polite crew"
Cons: "The only issue was 30 minutes waiting in HK to take off and 30 mins circling Manila waiting to land....... both of which were neither an issue with CP."
Pros: "Thank you for your services."
Cons: "same as above"
Pros: "Like a little private apartment, glorious."
Cons: "No wifi, limited mivies"
Cons: "When we booked we asked for a child's meal and we advised of allergies. However I don't see why we would have to ask as we booked a child's seat and you have to provide the age which she is 4. When onboard from SYD/HKG and HKG/LONDON, NO meal was available for our child except for what everyone else was eating. She is anaphylaxis to shellfish, she was given shrimp!!!!! I am sure if she was given a child's meal she would not have got this. We were then told we have to advise the airline 12 hours before we fly that we want a child's meal. I am sorry but when travelling we should not have to do this and nor have we ever had to do it on any other airline. Poor poor poor!!!!"
Pros: "Overall excellent"
Cons: "Short gap between flight and long walk going to the next flight gate. Passing the security alone take time plus u have to walk then ride a train after that long walk again going to the gate."
Pros: "great service"
Cons: "Seats too cram feels like sardines in a can"
Cons: "Cobrar 45 euros por kilo extra no es normal"
Pros: "The service and quality are absolutely OK, the airline is awesome!"
Cons: "Seats we’re tight on second flight. They had an odd foot rest protruding.....?"
Cons: "Provide cover for eyes so that we can sleep better"
Pros: "crews are helpful."
Cons: "seats are old, can be better."
Cons: "Bad food and bad FA"
Cons: "This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks"
Pros: "A Great Crew"
Pros: "Great customer service"
Cons: "On time departure"
Pros: "The whole Experience was Amazing. From Comfortable Seat, Great Flight Crew, Tastey Food"
Pros: "The crew were good"
Cons: "Food is not good"
Pros: "The staff was very nice and allowed me to change my seat to be near the door as I had a connecting flight fairly soon after arriving in Manila. This flight was very comfortable and excellent."
Cons: "There was no movie but that is Ok. I just read"
Pros: "Services verygood"
Pros: "Planecdmlty. Had the tow to myself! Food and crew excellent ."
Pros: "Nice clean plane. Pleasant crew."
Pros: "Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful."
Cons: "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
Pros: "I liked the entertainment. But you should really add more child movies and more fun games."
Cons: "I didn't like the food no offense but terrible."
Pros: "Even for a short flight there was a nice meal! Fantastic!"
Pros: "The food they served was very good."
Pros: "good it was not a long flight."
Cons: "The crew was a bit negligent. They passed me when serving the food just because the aisle seat passenger next to me was served his special meal earlier, so they did not notice that the passenger at the window seat (which was me) had no tray in front of him when running the regular meal service. Isn't this sloppy !? Problem is that once they passed you, it's hard to get their attention, as they are always in a hurry, and not looking over the cabin just to check if someone needs something or wants to call on them for any reason, and there are no attendant calling buttons available. So you have to wait until they come by your seat again. Finally I got my meal with apologies 15 minutes later, but the experience was already ruined and the negative impression built.. Also, when departing from Taipei, the boarding process was a bit disorganized, compared with the one we had in Vancouver. As for as the entertainment, the LCD monitor at my seat was pretty worn out, with very poor contrast, making it difficult to watch a movie or read information. Same airline with two opposing experiences: Vancouver-to-Taipei very good, Taipei-to-Manila: poor."
Cons: "Staff treatment, food, cabin pressure was off"
Pros: "cheap ticket will put you in seats that are in the very end of the plane where you will feel most of the turbulence."
Cons: "you will be the first to go inside and come out last. food is not impressive at sll!"
Pros: "Nothing!. My brother and I got to the Airport 45 mins before the Check In Counter Closed but we didn't make it Thedue to the fact that we had a flat tire unexpectedly so my flight was cancelled and rescheduled to January 10, 2018 and paid extra $480.00 including penalty. If the Check in Counter did not close early, I could still be able to check in on time while there was still 45 mins remaining."
Cons: "The Check in Counter closed early while there was still 45 minutes remaining."
Pros: "Flight was fully booked and we had a tight connection, but everything went smoothly."
Pros: "Food was good and brought out and cleaned up promptly. Seats were comfy for economy. Flights were timely."
Cons: "Nothing that China Airlines could control. Mostly issues with Manila NAIA airport."
Cons: "Comfort I have long legs... no free beer."
Pros: "Crew was excellent."
Cons: "kind of an old airplane. Food tray was broken. Display was not functional."
Pros: "Boarding commenced at or very near to the established time. Fast and fairly efficient. Meal selection was good and food tasted very good. Only the bread was a bit crusty on the bottom."
Cons: "It would be nice if the Long-Haul flights had a better selection and more recent episodes of "The Big Bang Theory!" I'm tired of watching the same three old episodes."
Pros: "Flight left on time landed on time. Boarding was as smooth as could be expected. All in all a very good flight"
Pros: "it was a pretty quiet flight. a little turbulent but ok. pilots did a good job."
Cons: "the food was not that good. ive had better on the sametrip before."
Pros: "EVERYTHING WAS SMOOTH AND QUICK"
Cons: "ONLY WATER TO DRINK WITH THE FOOD NO ORANGEJUICE APPLE JUICE OR COKE OR 7 UP"
Pros: "Not a full flight. I have a empty seat between me and my daughter."
Pros: "No issues, no delays, food and services on par."
Pros: "Crew was impressive. Very efficient with exceptional customer service and appearance."
Cons: "Food was awful. Flight was 1hr late"
Pros: "Affordable efficient"
Cons: "Food just so so"
Pros: "Staff and crew were nice and courteous to passengers."
Cons: "Digital Screen are too small. Video quality is not good."
Pros: "My emergency row seat"
Cons: "Some food was iffy, but w/e"
Pros: "Very disappointing because we didn't get our luggage up to now"
Pros: "The movie selection"
Cons: "Food selection"
Pros: "No problem getting wheelchairs in LAX."
Cons: "Taipei airport is BAD. No wheelchairs for elderly as requested, in advance."
Pros: "I was very impressed with China Airlines. They were very professional. The plane was relatively spacious and clean. The food was good and no delays. Very nice."
Pros: "Entertainment like new movies are great to watch"
Cons: "Crew must be aware that some passengers only speak & understand English."
Cons: "The cost public transportation made miss the flight and i had to buy a new ticket and i was not helped at All when i called the company"
Pros: "Entertainment - good choices of movies and newer LCDs."
Cons: "Compared to Delta where they proactively offer unli cocktails and drinks to business class and comfort, I've never had one offer in my return trip. Had a technical malfunction twice which caused me to miss my 7am connecting flight by 2 mins. The next plane didn't even bother to wear for 2 mins even if they caused the delay. They gave a 250NT lunch voucher and asked to what til the next flight in the afternoon. That was the longest flight I experienced coming from New York."
Cons: "missing baggage"
Cons: "Chose western style dish, not very good."
Cons: "My baggage was damaged on an earlier flight and China Airlines is simply not available to fix the matter. Ground staff are not their employees and they do nothing about it except pass you on to talk to people at the next destination...who are also not able to do anything."
Cons: "The meal I had requested for my family and I was not available. Very disappointed."
Pros: "Entertainment system and the interior of the plane cabin."
Cons: "Crammed seats and how one female flight attendant yelled at a passenger out of impatience."
Pros: "Space was good. Seats were just right space from one another"
Cons: "We were assigned seats apart from my companion"
Pros: "747. Older aircraft, not much to make the passenger smile here. Flight was short!"
Cons: "Boarding was bad. Not done by zones. Everything is willy-nilly at boarding in Taiwan. First to board were families with small children (even before first class). Fine, except: There were several families with small children lined up at first. The gate agent was about to board them, then she stopped and went out into the gate's seating area and started grabbing families with teenagers (only) to board with the families with small children. Seriously, she went and got several families that had teens (no kids in the fam under age 10) only, and lined them up behind the fams with smaller kids. What an interesting look on the faces of the first-class passengers waiting in a separate line to board. After boarding the new category of "All Families", first class boarded. Then the masses. Once again, zones were not utilized by gate agents, and we all boarded at the same time, ignoring the zones (front/middle/rear). Once in my seat I could not find a charging outlet, nor a USB outlet. And wifi? I asked the F/A. Her response: "We don't have. Sorry. Its 1 hour 50 minute flight. You are OK." Really! No, sweet woman, YOU will be OK, working. I will have to waste 2 hours not getting something productive done. Entertainment unit on seatback: Waste of time. Even if it worked, the sound requires the old twin-male plugin jack on the armrest. Nobody has one of those in his pocket, and the F/A's never passed any out. I can hear it now, had I asked for one: "1 hour and 50 minute flight. You are OK.""
Cons: "Excessive time to get ticketing in the beginning. Poor passenger handling and lack of caring by checking in and airport agents"
Cons: "The websites should be improved that allow users to login."
Cons: "Many changes and mistakes"
Cons: "Too cold on the plane, air is very dry, seats are very uncomfortable. The seats are hard. No cushion. No foot rest."
Pros: "Flight was on time."
Cons: "Crew must smile and speak to passengers...poor body language. Waiting for our luggage in the conveyor and give to the guys for them to put a tag for transfer flight to London. If it is connecting flight, passenger should get their luggage in their final airport of destination. Causing delay, because we still have to queve in the immigration. Don't see the point in that."
Cons: "The business seat was very uncomfortable"
Cons: "Seat was uncomfortable and fake leather. Staff were surly."
Pros: "great new plane."
Pros: "Take off and landing on time."
Cons: "Very cramped...par for the course."
Pros: "We were finally on time for a change"
Pros: "I love watching all the movies"
Pros: "Why there’s an extra charge if you seat in row 53 below. They put me to row 71."
Pros: "Very nice attendant"
Cons: "Very irresponsible staff"
Pros: "The offer of assistance before I even asked for it; genuine concern"
Cons: "I late only 2 min but can not fight with them"
Pros: "all the services and the staff are all friendly.none"
Pros: "nothing to really like. the crew and staff were very friendly"
Cons: "kind of hard to believe my other flight through PAL was the best I've taken. This must have been an older plane or something. No entertainment minimal leg room. Must have just been luck of the draw"
Pros: "Clean and new airplane. Good screen Nice staff good space between the seats"
Cons: "Bad snacks, very limited baverage served. Limited selection of movies. very very limited TV shows. Almost no music to my taste, need to upgrade their music options!!"
Pros: "The flght is on time nice plane"
Cons: "Better signage at the airport for those that already checked in online. I waited in the long line since the signs were obscure."
Pros: "It was good value, and landed a little early."
Cons: "No power plug or USB charging port."
Cons: "No myPal"
Cons: "Check in at Kuala was a chaos. The agents were at a lost not knowing how to handle the family in front of me. It took them more than 30 minutes to handle just one family. I think there must be something wrong with the booking system. It took me 45 minutes to complete my check in."
Pros: "Comfortable seat."
Cons: "Why do we have to buy water? It's just water!"
Cons: "It was fine."
Pros: "Very good cobfort and assistance"
Cons: "Entertainement system was bad, few options, no wifi as indicated before"
Pros: "got lucky and no one sat next to me. Boarding was fast"
Cons: "No Entertainment module, have to pay for Wifi"
Pros: "Ice cream"
Cons: "No monitor"
Pros: "Wide seats."
Pros: "Vegetarian meal - way better than delta"
Pros: "Very interesting experience at Manila airport. Their transfer system needs refining and modernising. It was a very difficult and harf to understand process"
Cons: "Everything, so I bought a ticket back with Cathay Pacific."
Pros: "The flight attendants were pleasant"
Cons: "The food was horrible and not really a choice. The children's meals should be more simple like fruit and chicken and fish without sauces"
Pros: "Seats were quite good"
Cons: "Appalling service, not once did they attend to requests. No entertainment"
Cons: "I don't like the the schedule of the flights to Butuan."
Cons: "Budget air because knee space is very tight."
Pros: "Everything went as expected. Good job!"
Cons: "Not applicable."
Cons: "1 hr 45 min for check-in!"
Cons: "Loud and weight restrictions were not goodl"
Pros: "The attitude of the staff was great"
Cons: "Delay. With no info being related"
Pros: "They were on time !"
Pros: "Terrible airline company. It’s a ripoff!"
Cons: "Honesty. Ripoff!"
Cons: "Better range of entertainment as the options were a bit dated and mediocre"
Pros: "First time on Malaysian. At least we didn’t disappear. All was okay except for the meal on the flight to Saigon. I’m not one to complain about airline food but the “meal” served was execrable, possibly the worst in 65 years of flying. And no alcohol on an international flight was niggardly in my estimation.. The flight from Penang to KL they had the cheek to serve a tiny cup of fake orange juice. I will avoid Malaysian in the future."
Cons: "Please see what above."
Cons: "Business class in 737 is limited, recline only but seat was spacious and comfortable"
Cons: "I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory."
Cons: "Not being cancelled and delayed"
Cons: "I am more than pleased with the service I received, keep up the work Kind regards Shane"
Pros: "Entertainment was good."
Cons: "Sadly one passenger in front of me talked loudly, for 7 hours straight, took an hour to sleep then talked again for the remaining 5 hours. Not airline fault"
Cons: "Did not departure on time"
Pros: "Direct flight"
Cons: "Bigger aircraft"
Pros: "On time"
Cons: "Everything. Bad business class food. Old movies. No inflight service."
Pros: "The seat was very nice position."
Cons: "lost my luggage"
Pros: "The crew was extremely hospitable, and the food was excellent."
Pros: "There was a hot meal on this 1.5 hour hop from Kota Kinabalu to Kuching"
Cons: "The seats on the 737-800 have quite limited legroom"
Pros: "Crew is ok, accommodating, entertainment system ok, food ok."
Cons: "level up on the service, I think MH needs to take a second look at the whole company in terms of culture and level of service."
Pros: "Crew and food was amazing"
Cons: "Landing could be more softer"
Pros: "Everything was really good"
Cons: "But the flight left and arrived 30 minn late!"
Pros: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience"
Cons: "Nothing not to like. They went above and beyond"
Cons: "Changed gates 3 times . No one knew what was going on. Late flight. Request for wheel chair not fulfilled. Very tight transfer. Very far to another gate when transiting from kL to Yangon. Ridiculously far. My first n last time with Malaysia airlines."
Pros: "The boarding process was really fast and efficient."
Cons: "No IFE was provided on this flight, so sad. There was a headset port in my seat but the airline didn't provide the headset so it is useless. Well the only thing that I can do on the plane was just sleeping."
Pros: "Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes."
Pros: "Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew."
Cons: "The pre boarding security was a mess and poorly managed in Kuala Lumpur."
Pros: "We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!"
Pros: "The seat I got was certainly comfortable enough."
Cons: "The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL."
Cons: "Malaysia airlines lost my luggage. Delayed for over 24 hours and had to send to another airport. Cost me hundreds of dollars and no compensation provided"
Pros: "Food was good and staff was always with a smile in their face"
Cons: "Super crowded and not much room in between rows, I aspected a bit larger and more comfortable plane for an international flight"
Pros: "Service and integtity"
Pros: "Rapid boarding"
Cons: "Food was not very nice"
Pros: "Crew was accommodating enough to provide for us during this cancelled flight."
Cons: "Better and open communications with what's going on. They were helpful and efficient but needed a clearer and more concise communication line to get us mobilized and ready to go."
Pros: "Friendly and helpful crew"
Cons: "Food. Arrival arrangements (although this may be out of the airlines control - slow immigration, disorganised luggage collection."
Cons: "The flight was delayed for more than an hour. We had problem getting the attention of the crew as all of them were just hanging around the galley."
Pros: "The entertainment, seat spacing"
Cons: "The gate"
Pros: "Nothing at all!"
Cons: "Worst handling of delays and cancellations I have ever experienced. Worst management ever! More than 17 hours delay before I finally got on another plane. No hotel, no food, no nothing."
Cons: "Food is always the same - soggy noodles and chicken or bland spaghetti and wilted veg with soggy fish. Seats cramped. Wasn't informed of gate change until 30 minutes later. Crew efficient but a little lacking in hospitality department."
Cons: "No beer or wine in business class! Did not want a meal, so I got water and a tiny pack of peanuts."
Cons: "Had to change gates last minute in Kuala Lumpur. Since security is at the gate, that meant going through security twice. When we went to the new gate there was much confusion among security staff as they were not informed of the gate change."
Pros: "Service from the crews"
Pros: "Malaysia airlines has some of the most beautiful women working for them. Most curteous, kind, and very personable. Beautiful. Beautiful. Beautiful"
Cons: "The long layovers with no hotel voucher from Malaysia air. That would be a big help especially for me since I travel alone. And not to familiar with hotel locations, taxis. I am concerned about my safety in another country..."
Pros: "The flight was fairly typical. However, it left on time and arrived on time. This was a positive."
Cons: "As usual, the flight was completely full. Everyone carries on as many bags as allowed and there is no bin space for all the luggage. I bring only my briefcase and had to search for space."
Pros: "They left on time"
Cons: "Website is a debacle, asked to preorder meals for business but can't, can't check in on line, business menu was limited, what was on the menu wasn't offered. Seats are uncomfortable, short & narrow. In general for the amount of money paid for business, it's the worst yet"
Pros: "On time departure system works"
Pros: "On time departure, nice aircraft and entertainment."
Pros: "Service in the plane"
Cons: "Service at the airport."
Pros: "Delicious food"
Cons: "No entertainment"
Cons: "Seats feel super cramped"
Pros: "Clean and entertainment good!"
Cons: "Food is mediocre, even for airplane food."
Pros: "The ice cream is a pleasant surprise."
Cons: "prepacked juice. Could be more option."
Airlines flying to Manila have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Manila
Masks required on board, masks provided on flights to Manila
Social distancing seating
Middle seats unavailable to book on flights to Manila
Testing for antibodies, testing for symptoms for flights to Manila
Waiving of change fees. Search flexible flights to Manila