Flights to Manila (MNL)

Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience

Cons: Nothing not to like. They went above and beyond

Cons: Feel airline maintenance is slipping second flight in a week where they have tv trouble

Pros: The ground supervisor offered me access to gold lounge. It was a nice effort since his boss said no to upgrade.

Cons: Flight rescheduled without accommodation offered. When asked for upgrade for flight as compensation for 18 hours lost time supervisor said no No vegetarian food options. Said they will compensate me for my expenses once I file a claim which takes months of pestering airline for.

Cons: Crew service

Pros: Staff was helpful pre boarding

Cons: There was absolutely no ventilation while on ground. It was so hot on the plane too!!!!!

Pros: I enjoyed the captains announcements

Cons: Typical one hour delay due to manila traffic...does this airline every depart or arrive on time?? Nooooo! Boarding was a cattle call as usual its a stampeed. The new 321 aircraft is crammed like cattle car, no legroom and a backpack can barely go under the seat....no recline so very uncomfortable

Pros: Very clean

Cons: Most of the Cebu Pacific flights feel like a greyhound bus

Pros: Seat was ok but could not sit with my husband

Cons: Check in queue at Bangkok Airport was very long nd took ages

Pros: The ability to select a special meal prior to flight was fantastic

Cons: At times the flight crew were incredibly hard to hear/understand via the intercom.

Cons: It would be better if it was on time

Pros: Crew was very friendly.

Cons: There is just no room to move in those seats. We were packed in like sardines.

Cons: There was no provision for vegetarian food in the flight

Pros: Although business was full, it was quiet. Cabin chief was very helpfull and professional.

Cons: food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep.

Pros: Crew amazing. Seat super comfortable

Cons: Nothing!

Pros: Excellent service

Cons: More tasty snacks throughout the flight

Cons: Great Airline. Great staff and service. Good food and drink.

Pros: The plane is modern and clean and crew is friendly. I thought the flight crew announcements were clean and helpful

Cons: Cebu always changes gates..what a fiasco. Its like a cattle herd everytime, they are so disorganized!! Then always late and they blame late arrival of aircraft and then blame the traffic at the airport..it gets so old!! Two hour delay today....really cebu must have the worst on time arrivals of any airline!!??? And what happen to boarding special needs first...the gate agents must be idiots they started taking everyone thru both lines...the wheel chair and elderly and children were rammed in with the shoving hoards because they processed both at the same time..it was a fiasco as usual. What happen to board by rows?? I realize late departure but this in no way helped speed ghe plane on its way...uuugggh

Pros: None!

Cons: Its a cheap airline.what do u expect?

Pros: Seat was ok but could not sit with my husband

Cons: Check in queue at Bangkok Airport was very long nd took ages

Pros: Nothing. Website did not notify me when booking that visa for us was required so I did not even get to fly to my destination which was a waste of my time and money to drive 5hrs to the city and not get any of my money back.

Cons: Put a notification when rsvp’n ticket that certain countries need a visa approval from their country before booking. Wasted my time/money so I didnt even get to go to Vietnam n wasted a 5hr drive to my city. At least could have gave me some future discount code since I couldn’t get any money back

Cons: flight delayed as usual

Cons: terrible food - poor entertainment system with very mited choice - flight delayed as always

Cons: delayed as usual

Pros: I liked that the tray table in Economy had a mobile phone holder

Cons: The seats were the smallest and thinnest I think I have ever sat in.

Pros: Quick boarding

Cons: Overpriced drinks and snacks

Pros: Pilot

Cons: Boarding process Delayed flight

Pros: It was a good flight

Cons: The long delay......

Pros: Ok time

Cons: No free drink

Pros: All is helpful

Cons: Make the plane clean...

Pros: Nothing much. The flight crew were ok.

Cons: Flight was delayed 90 minutes. Boarding and departure lounge area was utter chaos because the Cebu Pacific staff were not clear about which flight waa boarding. The plane was horribly cramped. Extra seat rows had been installed to get more seating on the plane. That might be ok for the average 5'4" Filipino, but at 6'1", I literally could not fit my knees behind the seat in front of me. As a result I had to twist my legs into an uncomfortable position for 2 hours. Not fun.

Pros: Crew seemed friendly and curtious

Cons: Checking in seemed long, snacks or meals weren't available unless prearranged at an additional cost....scheduled connecting flight to catarman, very long wait in amundane terminal lacking enough seating....suggesting that both airlines,PAL & Cebu Pacific coordinate flights better to cut down layover time in the inadequate Clark terminal.

Cons: They should improve tge delayed flight

Pros: Pilot

Cons: Boarding process Delayed flight

Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

Pros: Clean

Cons: I am not sure why they were delayed.

Pros: Everything worked

Cons: Nothing

Pros: Fast boarding

Cons: Plane wasn’t full so crew should have let us spread out

Pros: Crew were ok

Cons: The plain was delayed 2 hrs .Problem with information

Pros: Staff's communication and it was on time

Cons: Too cold in the aircrat

Pros: nothing

Cons: customer service

Pros: Great crew

Cons: Checkin lines were really long

Pros: Check-in staff gave exact range of time for boarding. Pretty comfortable and nice cabin crew.

Cons: Don’t recall the greetings from cockpit and lack of announcements on potential turbulence and heavy rain plus lightning closer to destination. Only heard from cockpit almost nearing landing.

Pros: Great crew

Cons: Checkin lines were long

Pros: Smooth landing

Cons: Complimentary drink

Pros: I had to change flights to LA.

Pros: The onboard crew was very nice and attentive.

Cons: Qantas should have updated the passengers during the very long delay. A 4 1/2 hour delay warrants a little better treatment of there passengers but they left us in the dark as to what was going on. Even if there’s no new information, they should say so.

Pros: good privacy

Cons: business class bathroom queue in the morning was troublesome

Pros: Staff were attentive. Meals were good. I had an exit row so had good leg room

Cons: Dimmer light in toilet as every time someone went in we we subjected to bright toilet light.