10.0 Excellent18 Feb. 2020
Michelle and her team were outstanding. Great hospitality and service.Nothing.
3.2 Mediocre22 Jan. 2020
I booked in Canada and got conformation in my currency..got there and had to pay in US funds..had to wait 3hrs for it to open..The lady inside was awesome and did her best..I got double charged for insurance..Drove the car 15km to a family members house to have a nap.woke up car was stone dead..I had to get a boost wich I had to pay $300p for.went back to the airport waited 45min and drove to the lot to get another car..The first car was beat to hell every single panel was dented scratched or messed up..the second car was better but still very dirty in and out..at that point I just wanted to go because we had a 4hr drive still.
2.0 Mediocre9 Aug. 2019
No one at the counter and my information was just laying out for other counters to access. Never managed to get a car, had to cancel and rent from someone else
5.6 Okay2 Jun. 2019
This is the 3rd time we rented a vehicle from National in the Philippines, and every time there are issues from not having the vehicle and trying to put us in a smaller vehicle, it's just hassle vehicles are.not at the airport , and as I said not a smooth traction.
10.0 Excellent10 Apr. 2019
The staff was very friendly and the whole transaction went smoothly.Update the new office address of national as it should have appeared on kayak
2.0 Mediocre1 Jan. 2019
No vehicle upon arrivalNothingVery difficult to find help and reservation was not honored
2.0 Mediocre27 Dec. 2018
they had no car at our class or higher!!!Why do we reserve? To make sure we can have a car! They were sold out. It messed up our vacation.
2.0 Mediocre7 Nov. 2018
Friendly staff, quick check inBed stubs your feet Bathroom drain not working
6.8 Good24 Jul. 2018
Slow processingGood valueTook over one hour to get vehicle
2.4 Mediocre13 Feb. 2018
No CarNothingThere was not car for me when I arrived at the rental counter and the young man said it would be 2 hour wait.