Flights to Melbourne & other airports (MEL)

Pros: Nothing.

Cons: Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

Pros: Boarding was quick

Cons: The flight had a lot of turbulence

Pros: Clean and tidy aircraft, pleasant crew, on time

Cons: wouldnt want a longer journey as the seats are narrow and uncomfortable

Pros: Quick flight

Cons: Boring and uncomfortable

Pros: Modern aircraft

Cons: Flight was delayed for no reason at all. Rude staff. Forced a domestic flight to land/take off at an international terminal so we had to go through customs control before taking off and after arrival. Pay some more money and fly Qantas or anything but awful Jetstar...

Pros: Efficient and fiendly service.

Cons: There was no entertainment and none was expected on such a short trip.

Pros: Friendly staff

Pros: Great price for the flights. Friendly enough plane crew. Plenty overhead storage space.

Cons: Extra for beverages, food. Seats too close together - hardly any leg room.

Pros: Boarding was quick

Cons: The flight had a lot of turbulence

Pros: Clean and tidy aircraft, pleasant crew, on time

Cons: wouldnt want a longer journey as the seats are narrow and uncomfortable

Pros: Not much.

Cons: Boarding exceptionally slow due to intensive screening of each passengers hand luggage. Opportunististic for making an extra $36/bag if a gram over 7. Seat unable to recline. Literally not enough room for legs and needed to sit sideways and I’m not that tall!

Pros: Nothing.

Cons: Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

Pros: jetstar is good interstate and quick and efficient

Pros: Nothing.

Cons: Arrogant flight attendants. Not taking care of the cabin.

Pros: Modern aircraft

Cons: Flight was delayed for no reason at all. Rude staff. Forced a domestic flight to land/take off at an international terminal so we had to go through customs control before taking off and after arrival. Pay some more money and fly Qantas or anything but awful Jetstar...

Pros: Great price for the flights. Friendly enough plane crew. Plenty overhead storage space.

Cons: Extra for beverages, food. Seats too close together - hardly any leg room.

Pros: Price was good. Flight was delayed due to delay in incoming flight, and explanation was clear.

Cons: My poor spine does not like budget airline seats at all.

Pros: Quick flight

Cons: Boring and uncomfortable

Pros: Clean and tidy aircraft, pleasant crew, on time

Cons: wouldnt want a longer journey as the seats are narrow and uncomfortable

Pros: Good service by friendly crew . The flight went quickly , & the landing was top notch.

Pros: jetstar is good interstate and quick and efficient

Pros: Not applicable... generic flight with nothing special.

Cons: Extremely terrible customer service with boarding. Our combined carry-on weight exceeded the 7kg. Fair enough, we paid $60 for check-in. However, the customer service rep was awful towards us and then informed us that they would not be able to put our bag on our flight as we would cause a delay. I have a feeling this was just a decision she made to spite us as there were still ~20 minutes until departure. Well, guess what... our flight was about 15 minutes delayed. I don’t work in the aviation industry, but I assume it wouldn’t have taken 35 minutes to load. Her attitude was awful and she provided zero help when asked how when our luggage would arrive and what the process to claim it is. She simply said “I don’t know, enjoy the flight” with a smug look on her face. Never flying this airline again. Thanks to Jetstar for causing an inconvenience on our honeymoon.

Pros: Friendly staff

Pros: Efficient, convenient and quick

Pros: The sense of really flying!

Cons: Some of the turbulence.

Pros: Friendly staff and crew. Great landing!

Cons: Leg room a little tight.

Pros: The service was good even for such a short flight (20 mins)

Cons: Was an old aircraft so the interior could do with updating

Pros: Beautiful polite and professional ladies air hostesses

Cons: Crew in the air were fine, crew at check in was very unfriendly and tried to say I was over with baggage - 2 bags at 10kg for 2 people - I dont think so.......7kg each

Pros: Watching the hand luggage scale being wheeled out by a cranky employee was delightful

Cons: A woman who clearly couldn’t speak English having her weighed parcel thrown off said scale when the worker got too impatient with her. A cup of sunshine wouldn’t have gone astray

Pros: Good service by friendly crew . The flight went quickly , & the landing was top notch.

Pros: Nothing.

Cons: Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

Pros: Modern aircraft

Cons: Flight was delayed for no reason at all. Rude staff. Forced a domestic flight to land/take off at an international terminal so we had to go through customs control before taking off and after arrival. Pay some more money and fly Qantas or anything but awful Jetstar...

Cons: Flight was cancelled and next available was nearly 4hrs later and left late! And then they have the gall to tell you to board quickly. Emails all about trying to frighten you into paying for extra luggage and sell you mediocre food and pay for a seat allocation.

Pros: Not applicable... generic flight with nothing special.

Cons: Extremely terrible customer service with boarding. Our combined carry-on weight exceeded the 7kg. Fair enough, we paid $60 for check-in. However, the customer service rep was awful towards us and then informed us that they would not be able to put our bag on our flight as we would cause a delay. I have a feeling this was just a decision she made to spite us as there were still ~20 minutes until departure. Well, guess what... our flight was about 15 minutes delayed. I don’t work in the aviation industry, but I assume it wouldn’t have taken 35 minutes to load. Her attitude was awful and she provided zero help when asked how when our luggage would arrive and what the process to claim it is. She simply said “I don’t know, enjoy the flight” with a smug look on her face. Never flying this airline again. Thanks to Jetstar for causing an inconvenience on our honeymoon.

Pros: Nothing.

Cons: Arrogant flight attendants. Not taking care of the cabin.

Pros: Online check in

Cons: Boarding was slow and disorganised, food was cold and tasteless (chicken noodle) not helped that I had to wait for cutlery to be able to eat it

Cons: Seating space was horrible! The seat in front of me, when reclined, was IN MY LAP! Headphones were bad. This LONG flight left A LOT to be desired!

Pros: NOTHING

Cons: We DIDN"T GET TO FLY TO SYDNEY. We were re-routed to SAN FRAN, then to Melbourne! WE MISSED TWO DAYS of our trip!!

Pros: On time flight ,no problems.

Cons: All was fine.

Pros: Nothing.

Cons: Arrogant flight attendants. Not taking care of the cabin.

Pros: Friendly staff

Pros: jetstar is good interstate and quick and efficient

Pros: Not applicable... generic flight with nothing special.

Cons: Extremely terrible customer service with boarding. Our combined carry-on weight exceeded the 7kg. Fair enough, we paid $60 for check-in. However, the customer service rep was awful towards us and then informed us that they would not be able to put our bag on our flight as we would cause a delay. I have a feeling this was just a decision she made to spite us as there were still ~20 minutes until departure. Well, guess what... our flight was about 15 minutes delayed. I don’t work in the aviation industry, but I assume it wouldn’t have taken 35 minutes to load. Her attitude was awful and she provided zero help when asked how when our luggage would arrive and what the process to claim it is. She simply said “I don’t know, enjoy the flight” with a smug look on her face. Never flying this airline again. Thanks to Jetstar for causing an inconvenience on our honeymoon.

Pros: It was y first time with Tiger airlines I was impressed I would definetly fly with them again.

Pros: The plane left on time, the boarding took 25 minutes but was on time. My seat wasn't quite working properly but it only reclines a small amount anyway so no issues. Disembarkation was orderly and quick and I was on the train to the city in minutes. From the long term carpark the bus stops right out front and likewise to pick you up. Kiosk checkin was easy and the trip on the escalator upstairs was straightforward. for 50% cheaper than Qantas and Virgin Blue i am sold.

Cons: Seems strange that your boarding pass is checked three times. Arriving there and checking in 45 minutes beforehand given the new terminal seems a bit over the top but the plane does leave on time. Meals are expensive for what they offer on board but you can always bring your own.

Pros: Kind, attentive and polite.

Cons: None

Pros: Punctual

Cons: Aircraft not the cleanest

Pros: Cheap.

Cons: No free checked bags. No free drinks - not even water. Limited weight for carryon bags. Choosing a seat costs extra money.

Cons: We were unable to book our luggage on your website. When we got to Launceston, they not only charged us $100 but told us the limit was 15 kg each because it was the same day. We had tried to book our luggage when we bought the tickets, but were unable to. Then we had to buy a bag to carry the baggage we had to remove from our luggage.

Pros: The very nice baggage chief who trumped the witch

Cons: terrible gate attendant a real snotty witch

Pros: Good price, nice flight.

Cons: Waited a very long time to get off the plane & be shuttled to the terminal - 20-30 minutes. Flight attendants shouldn't have to go all the way up front or to the back to bring me a cup of tap water. They could have a pitcher or bottle handy for those not purchasing drinks or food.

Pros: Quick flight

Cons: Boring and uncomfortable

Cons: Crew in the air were fine, crew at check in was very unfriendly and tried to say I was over with baggage - 2 bags at 10kg for 2 people - I dont think so.......7kg each

Pros: Watching the hand luggage scale being wheeled out by a cranky employee was delightful

Cons: A woman who clearly couldn’t speak English having her weighed parcel thrown off said scale when the worker got too impatient with her. A cup of sunshine wouldn’t have gone astray

Cons: Boarding

Pros: Chic muffin

Cons: LATELATELATELATE

Pros: I did not use the food or entertainment

Cons: My husband had a heart attack (two weeks before the flight) and was not allowed to fly until he was cleared by his cardiologist. We had to cancel our planned trip. I was hoping to get some money refunded from this ticket for compassionate reasons. Unlike some other airlines, this did not happen.

Cons: Our flight was delayed as we were all standing in line for a bit. They finally gave us word that there was something wrong with the plane. I will give them Kudos however for finding us another plane and we finally made it 2 hours later..