Flights to Melbourne

Cons: Allow 10kg hand luggage

Pros: Punctual

Cons: Aircraft not the cleanest

Pros: The crews did their best in a bad situation and were informative and engaging. Tiger also have an easy and economical upgrade to cabin baggage weight limit.

Cons: Outbound we were delayed on the tarmac for 45mins as the cabin PA had failed. A tech had to board and reboot the computer system. Our return journey was delayed 80mins as the assigned plane had another technical issue and required replacement. On landing deboarding was delayed a further 10mins as the ground crew had brought the wrong set of steps and couldn't find the correct set. Every time fly tiger I vow it will be the last time, but they are cheap...

Pros: Everything went smoothly as on earlier experiences. Friendly and helpful staff at airport.

Cons: The departure gate was not displayed on the electronic board at the airport until an announcement that boarding was 'commencing' which caused some unnecessary anxiety.

Pros: The crew were amazing and the seats were super comfy. The Captain was very smooth on take off and touch down, he was also very informative during the flight.

Pros: Friendly staff

Cons: Small walkway and seats.

Cons: The luggage allowance for carry-ons was incredibly small and we ended up having to pay an exorbitant amount to check all of our small carry-on bags. The process for doing so was tedious and inefficient.

Cons: Was delayed by 40 minutes for weather (fine), but then they boarded and we sat in the plane while they refueled and waited...for another hour. Seats were very narrow, not clean, and charged extra for 1 checked bag.

Cons: We did not get on the flight, there was no staff available to check in our bags. Everyone we spoke to was rude and abnoxious at Brisbane airport. The only people were lovely and helpful were the volunteers in the blue shirts who tried to direct us in the right direction. We finally got on a flight and still had to pay for it.

Pros: Material of seat cover was better than fabric one

Pros: I couldn't get to the Flight. I was told that the boarding closed. I reached there exact 30 minutes before the Flight. I didn't receive my Itenary Email and Flight Details in Email from BYO Jets.

Pros: Not applicable... generic flight with nothing special.

Cons: Extremely terrible customer service with boarding. Our combined carry-on weight exceeded the 7kg. Fair enough, we paid $60 for check-in. However, the customer service rep was awful towards us and then informed us that they would not be able to put our bag on our flight as we would cause a delay. I have a feeling this was just a decision she made to spite us as there were still ~20 minutes until departure. Well, guess what... our flight was about 15 minutes delayed. I don’t work in the aviation industry, but I assume it wouldn’t have taken 35 minutes to load. Her attitude was awful and she provided zero help when asked how when our luggage would arrive and what the process to claim it is. She simply said “I don’t know, enjoy the flight” with a smug look on her face. Never flying this airline again. Thanks to Jetstar for causing an inconvenience on our honeymoon.

Pros: Good coffee

Cons: A better selection of movies

Pros: jetstar is good interstate and quick and efficient

Pros: I liked the convenience of the airport and getting on the flight.

Cons: I didn't like that there are a lot of hidden fees with Jetstar. I didn't realize you needed to purchase bags for the flight and was unpleasantly surprised when we got to the airport and were told it was going to be $160 to get our bags on our flight and that if we would be paid for it a day before it would have been substantially cheaper. Also, nothing was provided for free on the flight-not even water or the entertainment for a 6 hour long flight.

Cons: Crew in the air were fine, crew at check in was very unfriendly and tried to say I was over with baggage - 2 bags at 10kg for 2 people - I dont think so.......7kg each

Pros: Boarding was quick

Cons: The flight had a lot of turbulence

Cons: We did not get on the flight, there was no staff available to check in our bags. Everyone we spoke to was rude and abnoxious at Brisbane airport. The only people were lovely and helpful were the volunteers in the blue shirts who tried to direct us in the right direction. We finally got on a flight and still had to pay for it.

Pros: We had emergency exit seats so very good leg room and seat back magazine small item holder.

Cons: Flight was 20min late.

Cons: We were unable to book our luggage on your website. When we got to Launceston, they not only charged us $100 but told us the limit was 15 kg each because it was the same day. We had tried to book our luggage when we bought the tickets, but were unable to. Then we had to buy a bag to carry the baggage we had to remove from our luggage.

Pros: Seats were comfortable, good pilot.

Cons: The arrival time was delayed by 2 hours and boarding was 45 minutes late, despite this being the only flight leaving Cairns that night.

Pros: Thank you so much for returning my laptop to me. I left it on board seat 4c. Made my day , comfy fast flight

Pros: Older plane with uncomfortable seat

Cons: The seat on the plane was old and uncomfortable

Pros: The chicken sarnie was really nice!

Pros: Nothing.

Cons: Flight delayed about 50 mins. Lost baggage. Pooooooooor.

Cons: More leg room.

Pros: Easy, cheap and great for short-haul flight

Cons: cramped, but was on a new plane which was actually much better than other tiger flights i've taken!

Cons: Boarding routine Space available

Pros: Short flight. Good crew

Cons: Flight delayed twice. Later Jetstar scheduled flights to the same location left before ours. Luggage damaged beyond repair or use. Wheels broken off, sides smashed. Now have to purchase new and file "proof" paperwork, pictures, etc. Will never fly Jetstar again. The cheaper flight is not worth it.

Pros: Seats were comfortable and great collection of entertainment even tho had pay

Cons: Checking process in Denpasar was really bad. Had to wait almost 45 min at the counter even tho I had all the visa documents. Lack of knowledge of the ground staff of Jetstar. They need to get trained well.

Pros: Only good point was we were able to book thru KAYAK for a reasonable price.

Cons: flight was delayed which appears the norm with Jetstar.!!! Ridiculous walking distance to get to and from at Melbourne end!!!! Pity the elderly and infirm!!! You get nothing for your money EVERYTHING is EXTRA cost and expensive. From baggage to basic snacks, if you are silly enough to buy. Not even a radio outlet. Seats are hard and uncomfortable, but the "icing on the cake", is the removal of the pockets behind the seats to make the leg room look more, so you now have nowhere to put a water bottle or a drink down. JETSTAR/QANTAS should be very (proud) ashamed of themselves. By the way has anyone noticed the prospective destruction of the iconic Kangaroo symbol on QANTAS planes known all over the world as AUSTRALIAN, that the Irish CEO of Qantas is happily removing at enormous cost, over the next months to be replaced by an indescribable symbol, that is so similar to CHINA AIRLINES, it is not funny. Takeover in the wind?No wonder QANTAS is so expensive and its cheaper arm JETSTAR are cut to the bone. Staff can only do so much.

Pros: Basic flight. Got me from A to B.

Cons: Overly restrictive carry-on weight allowances (less than international standards) meant paying an extra charge that added 50% to the cost of my ticket. Will think twice before flying TigerAir again.

Cons: No issues with the flight itself or crew however the flight was rescheduled after booking from 11.45am departure to 8.35pm (then urther delay of 30m on day).

Pros: Time of boarding and the flight were fast and on time.

Cons: I was told (via two notification emails) that the flight was delayed by 5 hours. Went to the airport, and then they told me the flight had gone on time. They also told me my fare had been “forfeited”. Last time I book with this airline.

Pros: Nothing

Cons: Baggage gouging, terrible customer service, long lines.

Cons: All good. Got a great seat with leg room so can't complain. Many thanks

Cons: The luggage allowance for carry-ons was incredibly small and we ended up having to pay an exorbitant amount to check all of our small carry-on bags. The process for doing so was tedious and inefficient.

Pros: Great price for the flights. Friendly enough plane crew. Plenty overhead storage space.

Cons: Extra for beverages, food. Seats too close together - hardly any leg room.

Pros: New food range good at breakfast

Cons: Seats a bit tight for big guys, late departure no effort to arrive on time, weighing carryon to the gram.

Cons: Crew in the air were fine, crew at check in was very unfriendly and tried to say I was over with baggage - 2 bags at 10kg for 2 people - I dont think so.......7kg each

Pros: The crew was friendly and timely. The flight overall was easy and time effiecient

Cons: The seats were very uncomfortable

Pros: The window seats are good for sleeping.

Cons: No major issues on this flight.

Pros: Was onetime and landed early.

Cons: I was charged $50 per checked bag when there was no option to select check bag option through booking.

Pros: Nothing

Cons: Baggage gouging, terrible customer service, long lines.

Pros: On time Polite and friendly crew Way better than Qantas

Pros: Boarding was quick

Cons: The flight had a lot of turbulence

Pros: Relatively quiet airport lounge, easy boarding and decent flight

Cons: It needs a free drinks provision- soft drinks only

Pros: The chicken sarnie was really nice!

Pros: Great

Pros: Seat was uncomfortable, crew was lovely

Cons: Tired seats should be updated.

Cons: The flight is long

Pros: It's a budget carrier so you get what you pay for. The claim we arrived on time but I'm not convinced.

Cons: The staff were a little impatient especially withe little one. Take off was late.

Pros: The check in agent offered us exit row seats without prompting because my husband is 6'4"!

Cons: Was delayed by 40 minutes for weather (fine), but then they boarded and we sat in the plane while they refueled and waited...for another hour. Seats were very narrow, not clean, and charged extra for 1 checked bag.

Pros: Only one of the staff was friendly.

Cons: Only allowed 7 kilos of baggage, would have been nice to know that, the charge for my 10 kilo bag was $75, same price as my ticket, you find this out at the gate, what a scam. Flight was 1 hour late. Gate check in lady was yelling at customers to take out headphones and listen to her! Will not use them again.

Pros: Crew is ok

Cons: Ticket is not cheap but even checkin is self service. Luggage fee is so high. No food and even no water on a three hour flight

Pros: Nothing.

Cons: Flight delayed about 50 mins. Lost baggage. Pooooooooor.