Flights to Melbourne (MEL)

Pros: The crew was friendly and timely. The flight overall was easy and time effiecient

Cons: The seats were very uncomfortable

Pros: Very friendly crew, helpful check-in people

Cons: I don't think any of the seats reclined.

Pros: Price was good. Flight was delayed due to delay in incoming flight, and explanation was clear.

Cons: My poor spine does not like budget airline seats at all.

Pros: New food range good at breakfast

Cons: Seats a bit tight for big guys, late departure no effort to arrive on time, weighing carryon to the gram.

Cons: I was charged $50 per checked bag when there was no option to select check bag option through booking.

Cons: Well we got there after finding it confusing to get to the airport, got there in time to board, went to put in my information got to the part where I entered to 20 KG baggage and entered it wrong, put down both having luggage, tried to go back on the screen, it didn't work, asked for helped the lady was busy and asked me to hold, as we did, when she came back after 5 minutes, she returned to main screen, which she didn't need to but by the time she went through the whole process again flight had closed arghhhhh $100 extra for next flight, disappointed as you would be.... first holiday,Many tears and disappointed because we were there in time but hey bad luck I was told but being an error, disappointed, by no one cares Judy

Pros: Seats were comfortable and great collection of entertainment even tho had pay

Cons: Checking process in Denpasar was really bad. Had to wait almost 45 min at the counter even tho I had all the visa documents. Lack of knowledge of the ground staff of Jetstar. They need to get trained well.

Pros: The crew was super helpful, made it easy. The best part was the ease of boarding and sticking to time. Highly effecient.

Pros: The sense of really flying!

Cons: Some of the turbulence.

Pros: 25 minute flight, no need for in flight entertainment.

Cons: Could use some more leg room.

Pros: Nothing

Cons: Limited baggage allowance , check in clerk over officious and totally unhelpful. "Safety" factor re weight used interminably, why not upgrade fleet if safety is so important ? Asked how I was to get luggage not on flight , told " not my problem , read fine print "

Cons: Rang 6 hours in advance to say miss a fight from Brisbane to Adelaide due to flooding in mount isa bus delayed for 3 hours and was only let know 20 minutes after bus was suppose to leave charleville . Would have been nice to get a credit.

Pros: Quick flight

Cons: Boring and uncomfortable

Pros: Clean and tidy aircraft, pleasant crew, on time

Cons: wouldnt want a longer journey as the seats are narrow and uncomfortable

Pros: Great

Cons: Very rude team. Never ever travel with tiger airlines again

Pros: The desk agent told me it would cost 75.00 for one piece of luggage. she was kind enough to try on the internet and I only paid 23.00.

Cons: They charged twenty three dollars for luggage.

Cons: Had to move from loading gate to loading gate. Changed three times before we got on the plane. Left about 45 minutes to an hour late. Then set on the tarmac for about 20 minutes to 1/2 hour. Arrived in Melbourne after midnight. was unable to get a rental car. All companies closed except 1 and they were out of cars.

Pros: Everyone was very polite, to compensate for ripping us off on the cost of our luggage... By the kilo!

Cons: No info when we purchased the ticket on Kayak that this airline does not charge by the bag, but by the kilo. No chance to buy kilos when we bought the ticket. Got ripped off at the airport. This airline is is for backpackers, NOT for the international traveler

Cons: No leg room at all...

Pros: Everything was great!

Pros: Time of boarding and the flight were fast and on time.

Cons: Having to put my own luggage tags on only to be told by a fit man “ they’re upside down!’l he should’ve put them On !!

Pros: Boarding was quick

Cons: The flight had a lot of turbulence

Cons: Had to move from loading gate to loading gate. Changed three times before we got on the plane. Left about 45 minutes to an hour late. Then set on the tarmac for about 20 minutes to 1/2 hour. Arrived in Melbourne after midnight. was unable to get a rental car. All companies closed except 1 and they were out of cars.

Pros: Friendly staff

Pros: The crew were amazing and the seats were super comfy. The Captain was very smooth on take off and touch down, he was also very informative during the flight.

Cons: No leg room at all...

Cons: despite being an international flight, there was no charging station in the gate or on the plane the food was subpar to competing airlines that fly the same route serious lack of entertainment options again despite being an international flight

Pros: Seats very uncomfortable No leg room

Cons: Better seat bottom & seat back to short & Badly configured for taller people Not enough leg room !!!

Pros: Very friendly crew.

Pros: Staff were fantastic

Cons: Food options

Pros: Nothing

Cons: Baggage gouging, terrible customer service, long lines.

Pros: The crew was super helpful, made it easy. The best part was the ease of boarding and sticking to time. Highly effecient.

Cons: I was charged $50 per checked bag when there was no option to select check bag option through booking.

Pros: I missed my friend's wedding ceremony thanks to this daft airline.

Cons: They couldn't be bothered putting me on another flight last night, when I was meant to fly to Melbourne. Instead, simply said I could fly 18 hours later or not. Will never fly Jetstar again. They also had the nerve to charge me for seat selection even though I had already paid for it on the flight they cancelled. Easily, Jetstar is Australia's worst airline. They think that sending a text message two hours before boarding that my flight is cancelled is enough. The rest is up to me. Wow.

Pros: My seat was not kicked. No crying babies. (Neither was due to the airline).

Cons: Queue Jump was initially ignored, at gate. Flight attendant made sarcastic comments. No food to purchase, not even tea/coffee.

Pros: There is absolutely nothing about this flight or this airline that I enjoyed in the slightest.

Cons: Everything. The staff was completely unorganized and understaffed and incredibly rude and unhelpful.

Pros: Price was good. Flight was delayed due to delay in incoming flight, and explanation was clear.

Cons: My poor spine does not like budget airline seats at all.

Pros: Clean and tidy aircraft, pleasant crew, on time

Cons: wouldnt want a longer journey as the seats are narrow and uncomfortable

Pros: It is a budget airline so don't expect royal treatment. However, compared to other budget airlines I've flew on, this one is pretty decent. You can bring carry on, only it has to be under a certain weight. The chairs recline and the staff is very nice.

Pros: Clean and tidy aircraft, pleasant crew, on time

Cons: wouldnt want a longer journey as the seats are narrow and uncomfortable

Pros: There is absolutely nothing about this flight or this airline that I enjoyed in the slightest.

Cons: Everything. The staff was completely unorganized and understaffed and incredibly rude and unhelpful.

Pros: New food range good at breakfast

Cons: Seats a bit tight for big guys, late departure no effort to arrive on time, weighing carryon to the gram.

Cons: The fact that my flight has been cancelled just the night before the due flight. It's been a pain to reschedule

Pros: Efficient boarding

Cons: The flight was nearly 40 mins late

Pros: When we finally worked out where we were suposed to go the staff were very nice. Good diversity of people although nearly all very young.

Cons: long queues again for checking in and baggage check. No signage for bus to domestic air terminal or even a general direction. Just have to keep asking randome people in flouro jackets where we should go. Then bus very crowded.

Cons: Free coffee

Pros: New food range good at breakfast

Cons: Seats a bit tight for big guys, late departure no effort to arrive on time, weighing carryon to the gram.

Pros: Everything was great!

Cons: Having to put my own luggage tags on only to be told by a fit man “ they’re upside down!’l he should’ve put them On !!

Pros: I couldn't get to the Flight. I was told that the boarding closed. I reached there exact 30 minutes before the Flight. I didn't receive my Itenary Email and Flight Details in Email from BYO Jets.

Cons: The luggage allowance for carry-ons was incredibly small and we ended up having to pay an exorbitant amount to check all of our small carry-on bags. The process for doing so was tedious and inefficient.

Pros: Efficient, convenient and quick

Pros: I am traveling from the USA and I had heard some bad stories about JetStar but my experience was really good.

Cons: Free coffee

Pros: Nothing.

Cons: Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

Pros: Not much.

Cons: Boarding exceptionally slow due to intensive screening of each passengers hand luggage. Opportunististic for making an extra $36/bag if a gram over 7. Seat unable to recline. Literally not enough room for legs and needed to sit sideways and I’m not that tall!

Pros: Boarding was quick

Cons: The flight had a lot of turbulence

Pros: Great