Flights to Melbourne (MEL)

Cons: The fact that my flight has been cancelled just the night before the due flight. It's been a pain to reschedule

Pros: I missed my friend's wedding ceremony thanks to this daft airline.

Cons: They couldn't be bothered putting me on another flight last night, when I was meant to fly to Melbourne. Instead, simply said I could fly 18 hours later or not. Will never fly Jetstar again. They also had the nerve to charge me for seat selection even though I had already paid for it on the flight they cancelled. Easily, Jetstar is Australia's worst airline. They think that sending a text message two hours before boarding that my flight is cancelled is enough. The rest is up to me. Wow.

Pros: I liked the convenience of the airport and getting on the flight.

Cons: I didn't like that there are a lot of hidden fees with Jetstar. I didn't realize you needed to purchase bags for the flight and was unpleasantly surprised when we got to the airport and were told it was going to be $160 to get our bags on our flight and that if we would be paid for it a day before it would have been substantially cheaper. Also, nothing was provided for free on the flight-not even water or the entertainment for a 6 hour long flight.

Pros: Crew was great. No problem at all.

Cons: Bag did not make the flight and customer service at the airport was amazingly indifferent.

Pros: Great

Pros: Punctual, with helpful staff.

Cons: No leg room (, I’m short.) Bad seat pockets, reduced knee room even further with anything in them. Armrests didn’t stay up. -the weighing of all hand luggage was over zealous, and could only be for the purpose of charging extra, if at all possible.

Pros: New Generation 737 aircraft. Leg room good. Boarding fast with Queue-Jump.

Cons: Third successive time my prepaid meal hasn’t been delivered. Never get a refund. Cabin crew pretty average. Captains & First Officers need more practice in simulator on smoother touchdowns!

Pros: No fuss, boarding was easy and well organised, very cheap flights

Cons: Nothing realy

Pros: I'd already been in the air a total of 18 hours so this flight was only 1.5 hours so the finish line was in sight, could hardly wait for it all to be over

Cons: Already be there

Cons: Crew asking borderline rude questions, e.g., didn’t you hear...

Cons: My window seat didn’t have a window so was very squashed and felt claustrophobic

Pros: Leg room

Cons: Delayed almost an hour. Landed and had to wait in another queue to get off the plane. Been waiting 15 minutes on the runway. This is really ruining the only holiday weekend I get for months.

Pros: The seat was extraordinarily uncomfortable.

Cons: Seat spacing was the worst ever. Aisle very narrow.

Cons: Flight was cancelled and next available was nearly 4hrs later and left late! And then they have the gall to tell you to board quickly. Emails all about trying to frighten you into paying for extra luggage and sell you mediocre food and pay for a seat allocation.

Cons: Entertainment

Pros: It's a budget carrier so you get what you pay for. The claim we arrived on time but I'm not convinced.

Cons: The staff were a little impatient especially withe little one. Take off was late.

Pros: Nothing

Cons: Our Monday evening flight was cancelled (midair so we wasted a night flying halfway there and back). 3 hours waiting to be told the next available flight is Friday evening. Told we would be refunded for accommodation costs up to $120 per night per person. 2 weeks later and yet to see that money. There is no inflight entertainment or food. Hand luggage is weighed at the airport and it is $50 if you are over 7kg

Cons: The landing is really bad, i'm very sick on that plane

Pros: Flight attendants were friendly, professional, and very efficient while performing their duties

Cons: The landing was rough. Pilot needs to work on landing

Pros: Not much.

Cons: Boarding exceptionally slow due to intensive screening of each passengers hand luggage. Opportunististic for making an extra $36/bag if a gram over 7. Seat unable to recline. Literally not enough room for legs and needed to sit sideways and I’m not that tall!

Pros: The seat was extraordinarily uncomfortable.

Cons: Seat spacing was the worst ever. Aisle very narrow.

Pros: Comfortable seats

Cons: Poor communication of crew memebers when dropping off bags, not consistent with charges of luggage, not helpful in alternative solutions, would allow some passengers with same size/weight of luggage through with no charge, versus charging ridiculous prices for others

Cons: City of Yulara had a city wide communications failure. Other airlines had backup plans to get passengers out with a manual procedure. Jetstar didn't have a manual process and failed to get us on the plane. I missed my connection and they didn't help with my lost ticket. I ended up buying a new international ticket.

Cons: I learned that JetStar was the cheapest option for a reason. Check-in at Narita was a nightmare. Without any luggage to check it was over 1.5 hour wait just to check in.

Pros: Nothing.

Cons: Flight delayed about 50 mins. Lost baggage. Pooooooooor.

Cons: You guys didn't make it clear I didn't have luggage on the way to Brisbane it was included on the way back it wasn't ? So was hit with a unexpected fee for luggage

Pros: Much better than Jetstar in every way , especially the legroom

Cons: Nothing

Pros: The price.

Cons: Little room and having the seat in front reclined back as soon as possible, and until the very end of the flight. Reclining economy seats in minimal space budget airlines are just plain rediculous. Have those airline bisses never tried their own cattle class?

Pros: jetstar is good interstate and quick and efficient

Pros: I missed my friend's wedding ceremony thanks to this daft airline.

Cons: They couldn't be bothered putting me on another flight last night, when I was meant to fly to Melbourne. Instead, simply said I could fly 18 hours later or not. Will never fly Jetstar again. They also had the nerve to charge me for seat selection even though I had already paid for it on the flight they cancelled. Easily, Jetstar is Australia's worst airline. They think that sending a text message two hours before boarding that my flight is cancelled is enough. The rest is up to me. Wow.

Pros: When we finally worked out where we were suposed to go the staff were very nice. Good diversity of people although nearly all very young.

Cons: long queues again for checking in and baggage check. No signage for bus to domestic air terminal or even a general direction. Just have to keep asking randome people in flouro jackets where we should go. Then bus very crowded.

Cons: No leg room at all...

Pros: 25 minute flight, no need for in flight entertainment.

Cons: Could use some more leg room.

Pros: Beautiful polite and professional ladies air hostesses

Pros: The service was good even for such a short flight (20 mins)

Cons: Was an old aircraft so the interior could do with updating

Pros: Friendly staff and crew. Great landing!

Cons: Leg room a little tight.

Pros: Not much.

Cons: Boarding exceptionally slow due to intensive screening of each passengers hand luggage. Opportunististic for making an extra $36/bag if a gram over 7. Seat unable to recline. Literally not enough room for legs and needed to sit sideways and I’m not that tall!

Pros: Easy, cheap and great for short-haul flight

Cons: cramped, but was on a new plane which was actually much better than other tiger flights i've taken!

Pros: Price was good. Flight was delayed due to delay in incoming flight, and explanation was clear.

Cons: My poor spine does not like budget airline seats at all.

Pros: Watching the hand luggage scale being wheeled out by a cranky employee was delightful

Cons: A woman who clearly couldn’t speak English having her weighed parcel thrown off said scale when the worker got too impatient with her. A cup of sunshine wouldn’t have gone astray

Cons: We came from a week of 45° heat to air conditioning with misting capability, very impressive, loved it. But l got very cold, my own fault didn't a ask for a blanket quick enough.

Pros: The braised beef dinner was excellent, the crew were really helpful and the entertainment good. Arrived early as well.Qantas seems to have great pilots as very little in the way of bumpiness on landing. So well done guys.

Cons: Nothing much. I have long legs so it's hard to get comfortable enough to sleep.

Pros: Almost everything.

Cons: Flying on 8 Jan is a time when there a lot of holiday makers heading home or perhaps just going on holiday. Lots of young children and a baby crying right behind me wasn't the most relaxing but I realise that nothing can be done about that.

Pros: Kind crew

Cons: Food is terrible.

Pros: Seating was tight. Very thin seats.. Little padding

Cons: Their online baggage fees could not be purchased with either my Mastercard or Visa. Had to resort to Paypal for baggage payment. Flight was also over an hour late departing from Cairns. Crew said that was due to an ;onboard medical emergency' on the inbound flight.

Pros: The flight arrived in Sydney on time, and the cabin crew was friendly and professional.

Cons: The check-in procedure, weighing carry-on bags, and the a la carte charges for luggage weight, seat selection, drinks, etc. It is not a good experience and with a 7kg weight limit for carry on items, it is definitely not catered toward business travelers. Would pay more to fly with another airline.

Cons: I learned that JetStar was the cheapest option for a reason. Check-in at Narita was a nightmare. Without any luggage to check it was over 1.5 hour wait just to check in.

Pros: Flight arrived early

Cons: Cramped seats, ran out of cheese and crackers at the beginning of the flight, long walk to get out if the terminal

Cons: Flight was cancelled and next available was nearly 4hrs later and left late! And then they have the gall to tell you to board quickly. Emails all about trying to frighten you into paying for extra luggage and sell you mediocre food and pay for a seat allocation.

Pros: The seat was extraordinarily uncomfortable.

Cons: Seat spacing was the worst ever. Aisle very narrow.

Pros: Modern aircraft

Cons: Flight was delayed for no reason at all. Rude staff. Forced a domestic flight to land/take off at an international terminal so we had to go through customs control before taking off and after arrival. Pay some more money and fly Qantas or anything but awful Jetstar...

Cons: Not well informed,crew were rude,not helpful at all,bad experience,never want to fly again on jet star

Pros: The crew were amazing and the seats were super comfy. The Captain was very smooth on take off and touch down, he was also very informative during the flight.

Cons: No frills airline. Everything costs extra

Pros: Although the flight was delayed 20 minutes, the staff were efficient, polite and helpful with my elderly mum.

Pros: The seat was extraordinarily uncomfortable.

Cons: Seat spacing was the worst ever. Aisle very narrow.