Flights to Melbourne

Cons: Allow 10kg hand luggage

Cons: We did not get on the flight, there was no staff available to check in our bags. Everyone we spoke to was rude and abnoxious at Brisbane airport. The only people were lovely and helpful were the volunteers in the blue shirts who tried to direct us in the right direction. We finally got on a flight and still had to pay for it.

Cons: Crew in the air were fine, crew at check in was very unfriendly and tried to say I was over with baggage - 2 bags at 10kg for 2 people - I dont think so.......7kg each

Pros: There is absolutely nothing about this flight or this airline that I enjoyed in the slightest.

Cons: Everything. The staff was completely unorganized and understaffed and incredibly rude and unhelpful.

Cons: Predatory baggage fees at the gate, not a good option for travelers.

Pros: I got the bulkhead seat, so legroom was superb. The inflight dinner was also good (vegetarian gnocchi).

Pros: Seats were comfortable, good pilot.

Cons: The arrival time was delayed by 2 hours and boarding was 45 minutes late, despite this being the only flight leaving Cairns that night.

Pros: The crew was fantastic. The airplane was perfectly clean and new.

Cons: There’s no entreterniment neither food or beverages.

Pros: My seat was not kicked. No crying babies. (Neither was due to the airline).

Cons: Queue Jump was initially ignored, at gate. Flight attendant made sarcastic comments. No food to purchase, not even tea/coffee.

Pros: Quick flight

Cons: Boring and uncomfortable

Pros: I couldn't get to the Flight. I was told that the boarding closed. I reached there exact 30 minutes before the Flight. I didn't receive my Itenary Email and Flight Details in Email from BYO Jets.

Pros: Price was good. Flight was delayed due to delay in incoming flight, and explanation was clear.

Cons: My poor spine does not like budget airline seats at all.

Pros: the crew was patient and supportive (both flight and ground crew).

Cons: the temperature could have been warmer.

Cons: All good. Got a great seat with leg room so can't complain. Many thanks

Pros: Friendly staff

Pros: Plane was clean. Crew were professional. Ahead of schedule arrival.

Cons: It's an economy airline, so it has the usual compromises on entertainment and refreshments.

Pros: the price was cheaper than other airlines

Cons: we had to pay to check bags, change flights, etc. also, no free little snacks or movies, radio, etc.

Cons: Flight was delayed. Got no messages from anyone

Cons: Flight was cancelled and next available was nearly 4hrs later and left late! And then they have the gall to tell you to board quickly. Emails all about trying to frighten you into paying for extra luggage and sell you mediocre food and pay for a seat allocation.

Cons: delayed flight and having to take time to get every piece of carry on luggage weighed - having to move 1 kg from one suitcase to another when we were traveling together fro goodness sake

Pros: Friendly crew, helpful

Cons: Seat pitch was very tight. Boarding by stairs and not jetway.

Cons: The flight was extremely delayed and appeared to be the turn around time due to the flight arrival time and the passengers on the flight unloading. I note that my departure flight was also delayed significantly. This return flight delay caused me to miss my flight, even though I had a good buffer.

Pros: Helpful checkin staff and air stewards. Ran on time and would pick Tiger over Jetstar.

Pros: Very friendly crew, helpful check-in people

Cons: I don't think any of the seats reclined.

Pros: Fabulous. Flawless smooth transition. Great help in the airport of getting to my ext flight that was not connecting. Good experience with in flight entertainment on your own phone. Nice airline.

Cons: Seated at the back of the plane. Ran out of food options.

Pros: Food and crew!

Cons: The moment they gave out the ice cream it broke in half and began melting. Its hard to eat in the dark and turning on the light with a sleeping neighbor is no fun. Not the best choice to provide it as a popsicle... maybe a cup would be best.

Pros: Amazing crew, food, and experience.

Cons: NA

Pros: Friendly staff

Pros: No intermediate stop

Cons: Economy seats very uncomfortable, very noisy toilette

Pros: I am traveling from the USA and I had heard some bad stories about JetStar but my experience was really good.

Pros: the price was cheaper than other airlines

Cons: we had to pay to check bags, change flights, etc. also, no free little snacks or movies, radio, etc.

Pros: Friendly crew, helpful

Cons: Seat pitch was very tight. Boarding by stairs and not jetway.

Pros: Toastie sandwich was delicious

Cons: Small child continually kicking the back of my seat despite requests to have her stop

Cons: You guys didn't make it clear I didn't have luggage on the way to Brisbane it was included on the way back it wasn't ? So was hit with a unexpected fee for luggage

Pros: Seat didnt have adjustable head rest, seat did not recline. Lights stayed on nearly the entire time even though it was a flight from 10-2am AEST.

Cons: It would have been a normal trip but we were delayed about an hour in Cairns because the passenger count didn’t add up to what the computer said. This made it very tight to catch our next flight. Barely had time to use the bathroom.

Pros: everything from the boarding and check-in process

Cons: Seats too close together

Pros: Landing.

Cons: Huge delays on check-in. System failures but also elderly people not knowing the check in process and causing further delays. People taking too much luggage inside the cabin. No food options for gluten free. No water served. Smooth flight though. Check-in staff at luggage short tempered.

Pros: The crew was SO polite, hospitable, professional the helpful. They were so kind when someone (us!) had a screaming four year old we were trying to calm down. They offered her a hot chocolate.... so kind and helped immensely. We were very impressed and will look to fly internationally with Virgin AU.

Cons: Airline food is always a bit rough. This was definitely on the 'better' side, but we were travelling with three small children, (ages 4, 5, and 7) and they didn't like any of the options. Luckily we had snack food for them to get through the flight.

Pros: the crew was patient and supportive (both flight and ground crew).

Cons: the temperature could have been warmer.

Cons: Flight was delayed by 45 minutes due to **insert one of many excuses here** and then Jetstar misplaced my luggage ( I arrived at 3 pm into Melbourne and my luggage arrived 10.30pm so I spent one of my two nights waiting for the bag to show up)

Pros: The crew was super helpful, made it easy. The best part was the ease of boarding and sticking to time. Highly effecient.

Pros: Nothing.

Cons: Arrogant flight attendants. Not taking care of the cabin.

Pros: Amazing crew, food, and experience.

Cons: NA

Pros: Flight was on time, landed early, service was good.

Cons: An earlier flight was apparently got cancelled so my husband and I got split up, each landing a middle seat, not together. That was a bit disappointing.

Pros: It wasn’t outstanding but no major problems Whereas the boarding process for the flight from Melbourne to LAX was poor 3 and half hour delay on tarmac no air flow Only to have a person disembark as well further delay ( dont blame her) The staff were ok but their hollow reassurances about support that would be given on the ground in LAX because of the delays were just that Told virgin staff would be on hand to assist TOTALLY UNTRUE yes they we’re there but didNOTHING to assist with ongoing flight delays

Cons: See above

Pros: Comfotable flight, Good landing.

Cons: Though one of the stewardess' was professional she was a little impersonal. That statement is a little harsh as she was very young. I am sure as she gains experience she will become great at what she does. Maybe a big smile would help when she addresses passages.

Pros: Check in was easy once we prepaid for our luggage ahead of time.

Cons: Did not even get a glass of water on plane. People get dehydrated flying, Jetstar should always offer water. The flight attendant was very picky, I could not leave my thin fleece tied around my waist.

Pros: Older plane with uncomfortable seat

Cons: The seat on the plane was old and uncomfortable

Cons: Flight was delayed by 45 minutes due to **insert one of many excuses here** and then Jetstar misplaced my luggage ( I arrived at 3 pm into Melbourne and my luggage arrived 10.30pm so I spent one of my two nights waiting for the bag to show up)

Cons: To fly on time.

Cons: Crew in the air were fine, crew at check in was very unfriendly and tried to say I was over with baggage - 2 bags at 10kg for 2 people - I dont think so.......7kg each

Pros: Very friendly crew, helpful check-in people

Cons: I don't think any of the seats reclined.

Pros: There is absolutely nothing about this flight or this airline that I enjoyed in the slightest.

Cons: Everything. The staff was completely unorganized and understaffed and incredibly rude and unhelpful.

Cons: You guys didn't make it clear I didn't have luggage on the way to Brisbane it was included on the way back it wasn't ? So was hit with a unexpected fee for luggage

Pros: Quick flight

Cons: Boring and uncomfortable

Pros: My seat was not kicked. No crying babies. (Neither was due to the airline).

Cons: Queue Jump was initially ignored, at gate. Flight attendant made sarcastic comments. No food to purchase, not even tea/coffee.

Pros: Basic flight. Got me from A to B.

Cons: Overly restrictive carry-on weight allowances (less than international standards) meant paying an extra charge that added 50% to the cost of my ticket. Will think twice before flying TigerAir again.