|Avg. flight duration||1h 57m|
|Flights arrive in||Melbourne & other airports|
|Flights depart from||Coffs Harbour|
|Airlines||Tigerair Australia, Virgin Australia|
This companies business model is high friction. I ended up with two tickets for my daughter on the same flights as one of their affiliates had problems with their website so it told me I wasn’t successful booking when i later found out the message was wrong. In the interim i booked the small flights on Tiger. I called both companies 4 times got the usual Asian call center responses and finally someone had the guts to tell me they would do nothing about it. Just insane and that’s what you will be if you ignore my advice. My daughter ended up with two flights she could never use and they would not do a single thing to help apart from go through their call center script to keep their jobs. You have been warned. Kayak should never refer people to gotogate.com. They offer similar customer service and would also do nothing.
Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.
Very rude team. Never ever travel with tiger airlines again
Everything went smoothly as on earlier experiences. Friendly and helpful staff at airport.
The departure gate was not displayed on the electronic board at the airport until an announcement that boarding was 'commencing' which caused some unnecessary anxiety.
Friendly attendants and they offer food - just a sandwich and pretzels but enough.
Quick, efficient, all you want and need for a flight to Melbourne.
Boarding was super easy
I had 3 bags and they all came in on separate flights and one didn’t make it before my connecting flight. Now I have to wait for it to be delivered...
First time flying Virgin Australia - good service, good grub, poor wine.
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