|May||Best time to beat the crowds (22% less expensive on average)|
|December||Most popular time to fly (18% more expensive on average)|
Average price of a return ticket
|$174||(avg. price over the last 2 weeks)|
Good deal for a return ticket
Virgin Australia, Alaska Airlines and China Southern have all waived their change and cancellation fees on flights from Adelaide to Melbourne. Confirm policies on booking site.
Alaska Airlines, Etihad Airways and LATAM Airlines do not allow booking a middle seat on flights from Adelaide to Melbourne.
The average direct flight takes 1h 15m, covering a distance of 641 km.
There are 121 (direct) flights between Adelaide and Melbourne per week, averaging 17 per day.
In the past 3 days, the cheapest return tickets were found on Jetstar ($124), Virgin Australia ($372) and Multiple Airlines ($403).
Jetstar (7 times daily), Etihad Airways (2 times daily), Virgin Australia (2 times daily) are the most frequent flyers on this route.
From Adelaide to Melbourne, Thursday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Melbourne back to Adelaide , the best deals are generally found on Wednesday, with Friday being the most expensive.
When flying out of Adelaide you will be using Adelaide, often referred to as Adelaide Airport. You will be landing at Melbourne, also known as Melbourne Airport.
There are three options for parking at Melbourne Airport. The Value Car Park is the furthest from the terminal but also the least expensive, and there is a free shuttle service to the terminal every 10 minutes. The more expensive Long Term Car Park has a shuttle every 5 minutes and the car park closest to the terminal buildings is the At Terminal Car Park – you can walk from here to the terminal.
Melbourne Airport offers free Wi-Fi via a hotspot. Select ‘Airport Free Wi-Fi’, enter your details and you can access the internet. Adelaide Airport offers free Wi-Fi throughout its terminals. Select the ‘Adelaide Airport Free Wi-Fi’ network, follow the directions to log in and you will have unlimited internet access.
The PARKROYAL Melbourne Airport is connected to the terminal building by a covered walkway and is approximately two minutes’ walk from the arrivals and departures terminal. Alternatively, the Holiday Inn Melbourne Airport is located around 400 metres away from the terminals and offers a free airport shuttle service for guests.
The Skybus City Express runs services at 10-minute intervals from Melbourne Airport to the centre of the city. The cost is AUD19 for a one-way ticket and you can purchase your ticket at the service desks in the terminal buildings. The journey will take between half an hour and 45 minutes depending on traffic.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Adelaide to Melbourne.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Melbourne from Adelaide is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Melbourne with an airline and back to Adelaide with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Melbourne from Adelaide up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Nice amenities, very efficient"
Pros: "Crew very good"
Cons: "Aircraft are very dated"
Pros: "Food, comfort interior, and fast check-in processes. In fact the check-in staff are great and very friendly"
Cons: "Helpful and more smiles will be very useful. Upgrade the entertainment will be great."
Pros: "CREW WAS HELPFUL AND OBLIGING."
Cons: "IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY."
Pros: "staff were nice"
Cons: "-priority boarding isn’t priority -only vegetarian food"
Pros: "The service and entertainment provided"
Pros: "an amazing flying experience with pleasant crews who served their customers with hearts and their lovely smiles!"
Cons: "Meal for children first"
Pros: "Crew was very good"
Cons: "Not enough leg room for a 6’2” tall person."
Pros: "Crew very friendly and accommodating."
Pros: "FLIGHT TIME"
Cons: "UNCOMFORTABLE SEATS , NO SEATS FOR FAMILIES TO SIT TOGETHER"
Pros: "The flight was fast, crew was awesome and overall was awesome"
Cons: "My kayak app wasn’t updated to the correct flight time so they had to put me on the last flight to Melbourne that would make it. Thankfully quantas is awesome and got it done."
Pros: "Was traveling with my 1yr old and my in-laws. Crew could not have made it a more comfortable journey."
Pros: "Crew were ok"
Cons: "Food was awful and departed late"
Pros: "I’ve taken Qantas once before and it made my trip from the US ato AU so much more relaxing. I just took Qantas again and was even more blown away with everything. The crew members are extremely nice and are always present to help you with something you may need."
Cons: "nothing. all good things!"
Cons: "Little more leg room required"
Cons: "Nothing not to like"
Pros: "Easy boarding"
Cons: "All ok really"
Pros: "The on boarding process"
Cons: "The plan was in very poor clean conditions. The seats were discussing to sit."
Pros: "Staff this direction was friendly and helpful."
Cons: "You can't check in online or at the kiosk. You must adhere strictly to the carry-on baggage size and weight. The airplanes are a bit worn."
Pros: "Both planes were clean service was good"
Cons: "Both flights delayed"
Cons: "Arrogance of the crew"
Pros: "I liked everything from crew to the plane"
Pros: "Crew was excellent! Very friendly and attentive - entertainment selection was great and the plane stayed nice and cool which is really helpful for a 15hr flight - no one needs 300 sweaty people for 15 its."
Cons: "That we were required to check our overhead bag because it weighed more than 15lbs. Meanwhile as we boarded nearly every passenger had an overhead bag that most certainly weighed more than 15lbs. Not sure what was going on there...also the seats are a little tight when reclined. Once the seat in front of me reclined back I had my knees in the back of the chair the entire flight and I am not a particularly tall person- made for a pretty uncomfortable 15hrs."
Pros: "The land crew helped get us onto an earlier flight without hesitation."
Cons: "Not very comfortable at the back but we were late to board a different flight. The original seats we chose at booking we cancelled and we were left separated at time of checkin until the crew helped sort it"
Cons: "Arrogance of the crew"
Pros: "Good Food and ok services"
Cons: "2 hrs delay. Entertainment system froze and no sound from time to time. Dirty seats."
Pros: "Hot food"
Cons: "Need 34-36" pitch minimum for long haul flights. Grumpy crew"
Pros: "The quietness of the flight not to many over the speaker announcements"
Cons: "My center headphone peice didn’t work so I couldn’t watch a movie the whole flight or listen to music. No sound"
Pros: "Smoothed on time. Flight attendants not tired and grumpy"
Pros: "Entertainment system had a good selection of tv. Pity the sound was affected by poor maintenance."
Cons: "Jack port for sound system damaged again. Horrible pullled pork sandwich. B737 is horribly uncomfortable to fly as it is too narrow especially where the seat is level with a fuselage rib. A330 is much better."
Pros: "Good service"
Cons: "Business class seating is not of international standard. Time to put upgraded accommodation in business class on this sector. I will not be flying this sector again with Qantas."
Pros: "The crew were so so friendly, as are most Australians, I've come to learn. I love the complimentary adult beverages!"
Cons: "I have no complaints that are unique to Qantas and this flight (cramped leg room, okay ish food, etc.)."
Pros: "I was accommodated excellently as I required wheelchair access and ease and comfort as I was recovering from major surgery. The return seating in upper level was most appreciated . A big thanks to the cabin crew especially Oscar."
Cons: "When I originally had to call to organise seating requirements and wheelchair access, I was in hold for 1.5 hours before I spoke to someone ."
Pros: "Thank you for keeping track of our luggage throughout the massive delays and rebookings."
Cons: "Gate staff at all locations seemed stressed, under informed and overwhelmed."
Pros: "I had an exit row seat so being tall this was very much appreciated"
Cons: "no problems"
Pros: "Friendly staff. Clean and tidy. Fast and reliable. Grand cup of tea too. Would recommend and would fly again. Different Safety demo got my attention."
Pros: "Professional efficiently run airline, end to end."
Cons: "As always for any airline it wouldn't hurt or cost much more if the food serves were just a little bigger,"
Pros: "I had a nose bleed (a side effect of treatment that I had), and although it wasnt causing me great distress, a crew member noticed it and slipped me a few extra tissues without making a fuss about it. That was very much appreciated."
Pros: "Good cabin crew"
Cons: "Late again"
Pros: "Complimentary healthy food, iPads, smiling staff"
Cons: "The wait time for checked baggage in Melbourne was unacceptable ... 45minutes. This is disgraceful in comparison with other countries. It adds a significant delay to overall journey time."
Pros: "Good pillows."
Cons: "They let us know by email little before departure that there would be a delay of 1h 15 min in our arrival to London. This made me uneasy from the very beginning that I would lose my London-Luxembourg flight. The crew in the boarding gate, only after much insisting, said they would make a note so that someone from Qantas would wait for me and help me get my London-Luxembourg flight no problem, but in the next stopovers (Melbourne, Dubai), there was no sign of this. Also, the delay in the end was 2h 20 min - and I lost my flight to Luxembourg."
Cons: "You charged me twice in my credit card the Ticket from Adelaide -Melbourne and Melbourne-Sydney"
Pros: "Good meal - pasta"
Cons: "Expensive flight"
Cons: "I didn't have a seat for good 2 hours from the time I boarded & was hoping that I might have been compensated in some way"
Pros: "Not much - everything was below average Q Meal worked - the miso salmon was good. shape the breakfast was almost unedible - uncooked bacon, gooey egg stuck to side of container - mushy potato cake soaked by the fluid from the tomato - you would think they would get it right after 20 years!"
Cons: "broken tables and damaged seats ( electrical cords lose) they give you a menu and have no pre-dinner drink service don't ask for a drink after meals have been served - you won't get it too much service to ask for snacks after six hours - the staff eat them and give you their vegetarian sandwiches, then other crew try to say no that's not true - one of them is lying seats are tight - especially if you are 188cm tall. they throw all the cooked mid flight snacks out after three hours of being in the oven yet they don't walk up and down the isle and offer them to you. Yeah right - 23 staff eat them themselves. same movies and TV - I do a flight every month and its always the same with maybe one or two new movies added unloading oversize in LAX - give yourself at least 1.5 hours - they are slow and inefficient. Unloading in Melbourne was ok but bags took for ever. Wish they would go to Beijing or Shanghai and see how it is done in less than 15 minutes from docking. United/Delta is looking good at this stage"
Pros: "I have a nut allergy and there are no nut free meal options to select prior to my flight. Worse still the attendants didn't bother to check the meal ingredients, something that was offered to me by the budget airline Fly Dubai."
Cons: "our ESTA registration has been cancelled, our application for the US travel visa have been rejected. We would like to have refund"
Pros: "Pretty much all my needs/wants were seen to! Likewise, on the trans-ocean flight leg."
Cons: "Some fashion model wishing me happy flying? I really don't know. :)"
Pros: "Despite the delay, bording was quick and efficient, crew were welcoming"
Pros: "Boarding and flight time"
Cons: "Lounges were dirty"
Pros: "Super quick boarding"
Cons: "Lounge in melb was dirty, food average. Lounge in Adelaide was over packed - couldn't get a seat"
Pros: "The crew was SO polite, hospitable, professional the helpful. They were so kind when someone (us!) had a screaming four year old we were trying to calm down. They offered her a hot chocolate.... so kind and helped immensely. We were very impressed and will look to fly internationally with Virgin AU."
Cons: "Airline food is always a bit rough. This was definitely on the 'better' side, but we were travelling with three small children, (ages 4, 5, and 7) and they didn't like any of the options. Luckily we had snack food for them to get through the flight."
Cons: "Leaving the day before. Not having just one but three delays and three changes of flights."
Cons: "The computers continue to be problematic. It took 25 minutes at the checkin desk to get the system to take my document numbers. Also the in flight movie system has issues with touch sensing, often being slow to respond and misreading the location of the touch."
Pros: "everything was good"
Cons: "a screen at the seat."
Cons: "boarding, takeoff and landing all late, and forgot to serve my row with snack..."
Pros: "Crew was great as usual"
Cons: "2 young women begind me loud all they way, kicking the back of the seat and thumping on tray table, screaming bloody murder children"
Cons: "Crew was rude and discriminatory with Passports, for 18 hours stay layover I had to sit in chairs,. Not hotel or Lounge provided. Which is against international laws."
Pros: "Efficient and comfortable"
Pros: "Quick, efficient, all you want and need for a flight to Melbourne."
Pros: "Good service"
Pros: "Another delay by 1 hour"
Cons: "I should only book qantas .... virgin are never in time."
Pros: "Good movies. Food was good. Flight was good."
Cons: "Not much leg room."
Pros: "Plenty of leg room in economy. Crew were pleasant."
Cons: "The food was disgusting. The plane was really cold, 2 blankets & I was still freezing."
Cons: "Long delay before take off."
Pros: "It wasn’t outstanding but no major problems Whereas the boarding process for the flight from Melbourne to LAX was poor 3 and half hour delay on tarmac no air flow Only to have a person disembark as well further delay ( dont blame her) The staff were ok but their hollow reassurances about support that would be given on the ground in LAX because of the delays were just that Told virgin staff would be on hand to assist TOTALLY UNTRUE yes they we’re there but didNOTHING to assist with ongoing flight delays"
Cons: "See above"
Pros: "Departed on time. Arrived 20 minutes early."
Cons: "Leg room - very cramped"
Pros: "Information on departure delays was forthcoming"
Cons: "The checkin machine kept giving me my fellow travelor boarding pass and not one for me."
Pros: "It was timely"
Cons: "Not that clean as I had a dirty tissue in the seat pocket and I had a greasy window - not the best"
Pros: "The crew,the food"
Cons: "It was delayed near one hour"
Pros: "His a combotable airline"
Cons: "Landeing it Wendy"
Pros: "The falafel wrap (lightly curry) was delicious"
Cons: "We reserved seats together and there were changed without reason"
Cons: "We were delayed transferring because of the Virgin bus being infrequent getting passengers between the international and domestic terminal and almost missed our flights. There was confusion trying to get our bags checked in as they were fast tracking people whose flights were after ours but not us. Then it was awkward being late and last on our connecting flight with everyone glarring at us."
Pros: "Very nice staff"
Pros: "Left on time and landed early"
Pros: "VA planes are always fairly new"
Cons: "Broken USB in a seat I paid extra for. Not good."
Pros: "Economy is most often how I connect. Certainty felt a little more upgraded this flight"
Cons: "Efficiency, schedule retained, in flight entertainment."
Pros: "Virgin are consistent"
Pros: "Nice crew."
Cons: "I dislike having to use my personal mobile phone for in flight entertainment."
Pros: "Efficient loading and unloading, very friendly team"
Cons: "They claim to be full service and dinner was a bag of stale pretzels"
Pros: "Excellent choice of movies, nibbles and snacks suitable."
Cons: "The seat was a little uncomfortable on that plane. Not sure why."
Pros: "The flights left on time"
Cons: "We will pay extra to fly on an airline with better customer service and assistance for check in, in future. We had a pusher and two little kids plus a baby so having to self check in from the Gold Coast was a nightmare. We only flew virgin to get a direct flight but will change our holiday destination to fly Qantas in future"
Pros: "I found my experience with Virgin very good. I don't fly too often. I am over 70 and found both the ground staff and on board so courteous and helpful. Would fly again with them. Take off and landings were so gentle which is something I fear, but they have inspired me to "take-off" and enjoy my life."
Pros: "Cheap - perhaps too cheap."
Cons: "The fact that the food doled out was so small as to be insulting (a hummus pita bread that was in a plastic container actually small enough to fit in your hand); coupled with the fact that to eat actual food or have a drink one had to pay additional. No headphones; poor entertainment choices."
Pros: "Flight was ok"
Cons: "The line to bag check was ridiculous and to the door in Sydney."
Pros: "Generally a good flight"
Cons: "Check in & Bag Drop Procedure is very poor. The process needs to be looked at"
Pros: "The flight was very good."
Cons: "What I didn't like was having my flight changed from the original 7 pm to 5 hours earlier! It messed up our arrangements and meetings with others."
Cons: "Flight Canceled because they did not have a first officer that was within legal regulations to fly the leg. I had to stay the night in Adelaide, missing my morning appointment in Sydney and still pay for the hotel I booked in Sydney for that night. I had to pay for the cab back to the airport. I'm told I can go on line for refund as if I haven't already been inconvenience enough I have to deal with that. To add insult to injury my aisle seat was changed to a middle."
Pros: "On time service"
Pros: "staff onboard the flight were helpful to mum, she said they were really nice"
Cons: "I booked this flight for my mum who has dementia. I was told o pick her up at the excess baggage area, where her walker would be and that she would be brought by staff there via wheelchair. After 45mins and no mum, I asked staff where she was. They said they were waiting for me at the gate as they didn't have enough staff to bring her, and I couldn't take her walker through security, so I had to go there and pick her up (passing 4 staff members with golf carts just sitting and waiting). luckily she wasn't distressed, but when I got to her, the man at the desk was then told over the radio tthat he could bring her down... poorly organised. Not the end of the world, because she was okay, but it could have been really upsetting for her otherwise."
Pros: "Always fly VBA and usually great"
Cons: "Madeleine my cabin staff member was extremely rude and less than accommodating and when I tried to broach it with the Cabin Supervisor - he asked me firstly "'have you done anything to upset her"? Terrible form Virgin Australia. A complaint has been tweeted and shared direct with VBA online."
Pros: "Check in agent was fantastic."
Cons: "Nothing. All good. Small delay but that happens occasionally."
Pros: "Check in online easy, I had bags to drop; all they needed to see was my boarding pass on my phone. Boarding & the flight itself was terrific."
Cons: "My bag was missing the identification ribbon I'd put on it, although bag handlers at Melbourne airport probably did that."
Cons: "Extra luggage charges for a children's stroller."
Pros: "....rather than the Spirit Air of Australia, Jetstar. Free bag check and snack, better seats."
Pros: "Free wine"
Cons: "The plane was delayed. Why. Not quite sure."
Pros: "Wont be travelling again with Jetstar"
Cons: "Flight delayed for 6 hours without compenstauion"
Cons: "Delayed so long."
Cons: "Business class seats are too close together to accommodate recline. Results in a rude shock when the person in front of you reclines their seat."
Pros: "It was a routine flight experience"
Cons: "The flight was half an hour late arriving"
Pros: "Not much. 1hr 5min flight was 1 hr 10 min late. The cabin crew seemed disinterested."
Cons: "The crew was poor. One chewing gum, another picking her hair/head throughout the flight like she has nits. The third lolling around and chatting/gossiping to the others. This is a short flight. The least they could have done was behave professionally."
Pros: "The crew was really nice."
Cons: "All snacks & drinks cost extra on Jetstar."
Pros: "The boarding"
Cons: "I would like have a blanket and also one free coffee"
Cons: "I informed I wouldn’t be taking the return flight and asked for a refund/voucher or anything.they said no refund; nothing.even had to pay more to put baggage on the flight out.Flight Got canceled 10pm night before, the best they could offer me was a flight two days later. Suddenly full refund availa"
Pros: "The crew is beautifull"
Cons: "The time schedule"
Pros: "Efficient on time"
Cons: "One young cabin crew member was very polite and welcoming - ? Angela The other older woman would not even acknowledge me or say hello / goodbye despite me saying hello"
Pros: "Before departure and On board staff is good."
Cons: "it is more like a Cage Chicken situation, where the seats and spaces are shrinking every day. No room to move and keens from people behind you is pinching your arse all the time. Should have pay bit more in Virgin or Qantas and get some space to breath. Kayak does not offer extra luggage at time of you booking and jetstar sucks you like a leach on upgrading after booking. One of the passengers were not able to travel and ticket was complete lost , where as the inbound flight on Qantas gave us credit for the future. In the end , the total cost ends up close to other airlines with all the discomfort on the flight free."
Pros: "The help I was given whilst checking in."
Pros: "Quick and comfortable. Arrived 30 mins ahead of schedule"
Pros: "Decent leg room for a 6ft person. More than most US flights"
Cons: "Zero entertainment"
Pros: "On time"
Cons: "No water"
Pros: "Got in slightly ahead of schedule."
Cons: "No lounge access, no complimentary snacks and drinks, miserable cabin crew, seating very very cramped in 3 3 3 config so not suitable for couples wanting a row to selves. Mosquito's flying round the plane. The pilot told us to "Rest in peace" at the beginning of the flight. Looking around at the passengers faces a better choice of words could have been used. Noise levels were terrible, couldn't hear the safety instructions because of the sound traveling around the aircraft.Luggage took a very long time to come off the plane."
Pros: "Plane delayed 1.5 hours late"
Cons: "Seats unusually small. Unlikely to fly this airline again"
Pros: "Not much"
Cons: "Staff unfriendly, it helpful... more interested in sell you more things than those of us that have bought tickets. They need to smile a bit more"
Pros: "On time Polite and friendly crew Way better than Qantas"
Cons: "Booked flight, due to Visa issues, couldn't use flight. Attempted to resolve, would have cost more than original booking to do anything with it. Customer service was happy to tell me either no or it will cost a lot of money. So not recommended Jetstar."
Pros: "Everything, except luggages were not included"
Cons: "We had to pay for any entertainment"
Cons: "As I stated previously this company's complete lack of concern for customer service is appalling. I have directed my managers and staff to ensure that this company is no longer engaged to supply transportation to any of my companies"
Pros: "My seat 12F...."
Pros: "the cost"
Cons: "the fact that my flight was pushed back. no big deal, but would have been nice if it was on time."
Cons: "Customer service and Jetstar CANNOT be used in the same sentence. Flight cancelled by carrier no viable options offered by phone representative held on the telephone for over an hour whilst travelling to airport in an attempt to get a flight home. Holiday cut short, had to return rental car 1/2 day earlier than what had been paid for, lunch reservations had to be cancelled and no responsibility accepted by Jetstar representative. Well they have definitely lost me as a customer, none of the companies I own would treat a customer in such a manner we believe that we NEED customers to stay in business. Then to top it all off had a hour and a half travel time from Bne as opposed to half an hour from Coolangatta."
Pros: "Good price/value for money."
Cons: "Paperwork issues caused a 1 hour delay leaving Perth, could have been handled better."
Cons: "The staff were quite rude I asked for 3 hours for my screen to be fixed so I could sleep. A hostess stepped on my foot an swore and did not apologise or acknowledge anything. The seats were cramped. I will not be flying with Jetstar on an international flight again or local if I can avoid it."
Pros: "Smooth transition for daughter who needed assistance to board"
Cons: "Having to sit apart especially when there were vacant seats"
Pros: "the price was cheaper than other airlines"
Cons: "we had to pay to check bags, change flights, etc. also, no free little snacks or movies, radio, etc."
Pros: "The ease of online check-in and printing my baggage stickers upon arrival at the airport. The staff at the check-in desk were lovely, the staff on the plane were lovely; it was great."
Cons: "Nothing. I've previously had very average experiences with Jetstar which made me uncertain about booking these flights but I was completely overthrown by the service turn-around. I'm now a Jetstar advocate."
Cons: "Smell of sewage throughout flight."
Pros: "The quality of the aircraft, USB charging point in seat, spacious over head lockers. Cabin crew are friendly and polite."
Cons: "If you haven't paid for in flight service package or food your not made comfortable it's better to fly the full price airline QANTAS as it's an inclusive price and far better quality of inflight service."
Pros: "2 hours late"
Cons: "2 hours late, constant 20 min delays until departure no real updates"
Cons: "Children 12 and 10 booked online to fly to Melbourne for Easter. I rang the call centre to ensure they could travel together unaccompanied, as website was not clear. I was advised they could, and because I was concerned I asked this be noted on our booking so we wouldn't have any issues at the gate. I was reassured the children could travel and they made a note as requested. Turn up for our flight today and at the gate after saying goodbye to my children, they're stopped from entering the plane and I'm told they can't travel, despite the advice I received from the call centre and the note on our booking showing we were given this advice. We did everything right to make sure we could travel, just to be refused at the gate. Disgusting."
Cons: "Flight was cancelled at the last minute. Jetstar doesn't have a customer service line you can call so it was very difficult to re-book. The chat was clunky and not compatable with mobile phone. Then they couldn't refund the extra fees I had paid for assigned seats - that is a "different chat site" though I was reassigned a Quantas ticket and given tickets that had us split up on that flight. They couldn't give me a booking number or anything like that for the Quantas flight either. I will just save the hassle and fly with Quantas next time. Unimpressed with JetStar and their customer service was terrible. Still out the refund money and frankly it is worth it not to have to deal with them again."
Pros: "Comfortable seats. Great service by responsive flight attendants! Friendly and efficient. Newer Jet that was spacious."
Cons: "The entertainment package was not turned on and took a half hour to get it going during taxiing and take off routine. Once we got the attention of attendant then it was turned on. Selection of movies was good, but not great. Food selection was poor for westerners and minimal for vegetarians or vegans..."
Pros: "The crew were friendly"
Cons: "You should be able to offer at least some chips or something small for free"
Pros: "it was only a short flight"
Pros: "Planes were big and spacious compared to others I've been on"
Cons: "Carry on weight limit of ~10lbs and if more then it costs $25 a lb... really? No food included whatsoever, not even coffee or tea."
Cons: "delayed flight and having to take time to get every piece of carry on luggage weighed - having to move 1 kg from one suitcase to another when we were traveling together fro goodness sake"
Pros: "Slightly better pricing than other airlines"
Cons: "Very unclear about baggage allowance and other hidden costs Unable to buy reasonable meals without pre-ordering Very small seats No in-flight entertainment"
Pros: "Both departure and arrival time were punctual Staff were professional"
Cons: "Dinner was full of weird tasting tomato sauce Breakfast was comprised of all sugar including super sweet sugary drink and banana cake"
Pros: "Great flight...on time..."
Cons: "5th time out of 7 times I've used Jetstar that the flight has been cancelled. At least this time I was fast enough to rebook for the next day. And then what happens? They delay that flight by 12hrs. These jokers should not be allowed to take money for a service they can rarely provide."
Cons: "Customer service is terrible. Seats are uncomfortable. No food or entertainment provided."
Pros: "I like the fact that when you book a flight you then have to pay for a seat .... What do you expect us to stand ! then you have to pay for baggage and all the other hidden costs .... after you have payed !"
Cons: "Dont have a credit card and they say we will be only taking credit card for beverages . On the flight over they said the reason was because we came from Bali and had no change but why the flight from Adelaide so again couldn't buy anything... Great service !"
Pros: "Only good point was we were able to book thru KAYAK for a reasonable price."
Cons: "flight was delayed which appears the norm with Jetstar.!!! Ridiculous walking distance to get to and from at Melbourne end!!!! Pity the elderly and infirm!!! You get nothing for your money EVERYTHING is EXTRA cost and expensive. From baggage to basic snacks, if you are silly enough to buy. Not even a radio outlet. Seats are hard and uncomfortable, but the "icing on the cake", is the removal of the pockets behind the seats to make the leg room look more, so you now have nowhere to put a water bottle or a drink down. JETSTAR/QANTAS should be very (proud) ashamed of themselves. By the way has anyone noticed the prospective destruction of the iconic Kangaroo symbol on QANTAS planes known all over the world as AUSTRALIAN, that the Irish CEO of Qantas is happily removing at enormous cost, over the next months to be replaced by an indescribable symbol, that is so similar to CHINA AIRLINES, it is not funny. Takeover in the wind?No wonder QANTAS is so expensive and its cheaper arm JETSTAR are cut to the bone. Staff can only do so much."
Pros: "Had row of seats to myself."
Cons: "Flight was late unexpectedly, causing me to miss a diving trip I had planned and prepaid for. I am out $200. This could have been avoided had anyone working at the airline been helpful about a revised landing time but they were not. Completely rude! Even when I boarded the flight the attendant said 'no idea when we are set to land!' And then she laughed in my face. Absolutely horrible."