Flights to Paris

Crew was the best part. They were very friendly and helpful.

The food that I could eat was good, but there should be a no fish option. You have a lot of diet types available to choose from but none guarantee no fish. The process for requesting a special meal online was not clear and confusing. Seats were cramped and entertainment options were limited but still ok for only a 4.5 hr flight.

棒棒棒，飛機舒適空間有人性，服務人員友善，長途無感，讓人快速忘記時間，餐飲滿分。

Awesome and excellent50

1.Almost missed the flight because I was not aware of down stair boarding location ( down stair ) there was not sigh to derict you to down stair until I heard someone walking by with The sighing and calling . 2. Too cold. Thank you ! All over all experience was excellent! Sincerely, Su

Flight attendants courteous and efficient. Seat comfortable, flight smooth

Nothing

Took Air India from Kabul to Dubai through Delhi and experience was so poor, cancelled the return and bought another ticket back direct.

The food was really very tasty. Attendants were mostly pleasant and efficient. I had three seats to sleep since a passenger left one seat to go to another aisle so we could both have space. Very kind.

Two meals were the exact same? Hmmm

Original flight got cancelled and reschedule 8 hours later in the day

Entertainment system did not work at all during this 14 hr flight

Flight delayed as always

Boarding was swift

Crew was indifferent and cold in their service. Food was mediocre.

Excellent meals, excellent entertainment system, great staff

Everything was good.

Turbulent flight

New planes

Entertainment selection, regular food and beverages

Friendly staff

Taking a bus to the plane

On time flights

All was good

Modern plane and great crew.

Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes

Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful.

Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines.

The crew was attentive and polite. The flights were on time, and the entertainment options were good. The Doha airport is quite nice, with many eating and retail options. although everything is very expensive, even by airport standards.

My wife and I personally don't mind a selection that leans heavily toward Indian food, but I imagine others will not. The main courses were mediocre and the "sandwich" offered between meals on the 13+ hour flight was cold, soggy and inedible. The seats on our A350 were hard and not very comfortable, and the recline function was difficult to operate. Security at the Doha airport was confusing. We had to go through 3 separate checkpoints for our transfer, each with different rules and procedures. The final check at our departure gate was the worst, with impatient officials giving hurried instructions in heavily-accented English, and scolding if passengers didn't understand. I was sent back through a second time to remove my camera from the bag (and to be scolded by the agent), and was patted down a second time coming back through the x-ray, which had green-lighted me both times. It made me wonder if this was a reaction to the extra scrutiny that Arab passengers receive from our airport security in the USA.

Poor costumer service

I miss the fly from New York to China and after I was not aloud to you my ticket what was round trip to go back to New York and I was not given back even 1$ back fro that ticket

Turbulent flight

On time flights

All was good

Nice new airframe, for what that's worth. Staff are attentive, friendly.

Atrocious legroom & my legs are NOT long; like being in a stress position entire haul. BRUTAL. Flown many airlines to SEA, this was so bad it shocked me. The food (every 'meal' was poor, gross all-around but the "bacon & eggs" ....the egg didn't taste like real egg, bacon left raw. Inedible. The one exception was the chicken breast, that was actually a good standard... but they never have enough for everyone, and the rest of the meal was inedible. Almost no snacks offered, variety of drinks non-existent.

Emirates really knows how to treat customers

Flight was long

Had "summon the crew" light on for 40 minutes, no one showed up

Emirates handling of the crisis was good.they delivered snacks at the boarding gate. Considerate ground staff kept us informed and profusely apologetic.

The delay

Took a long time to get the crew together after the plane was ready

Friendly staff

Taking a bus to the plane

Full plane yet service went well.

Pulling out of charge cords and ear phone so early in the landing process. Both time 30 minutes before landing. Should do landing check closer to touchdown.

Nice new airframe, for what that's worth. Staff are attentive, friendly.

Atrocious legroom & my legs are NOT long; like being in a stress position entire haul. BRUTAL. Flown many airlines to SEA, this was so bad it shocked me. The food (every 'meal' was poor, gross all-around but the "bacon & eggs" ....the egg didn't taste like real egg, bacon left raw. Inedible. The one exception was the chicken breast, that was actually a good standard... but they never have enough for everyone, and the rest of the meal was inedible. Almost no snacks offered, variety of drinks non-existent.

New planes

Entertainment selection, regular food and beverages

The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.

There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.

The crew is very friendly , hard working and helpful.

Food

They put us up in a hotel

We missed the connection due to airline delays. So the flight they're going to get us into Bangkok will happen the evening of the next day. If they can get us the ticket change.

Planes are newer and clean. Seats are okay. The IFE system is great!

The food is below standard. For a globally resurgent airline, CZ should focus on serving international cuisines for the global population it is now serving.

Food and entertainment

One food option.. VEGETARIAN.. when asked the crew member as to why vegetarian only.. she said not sure, but may be because most of the passengers were vegetarians.. REALLY????? Also no ice with drinks.. because they didn’t have ice!!!! But apart from this, it was another quality Etihad flight. Just didn’t expect the above inconveniences from Etihad! This is the first time I experience this with them.

Smaller leg room than other airlines

Food menu need to be modified.

Add chicken biryani, chicken shawarma etc.

One food option.. VEGETARIAN.. when asked the crew member as to why vegetarian only.. she said not sure, but may be because most of the passengers were vegetarians.. REALLY????? Also no ice with drinks.. because they didn’t have ice!!!! But apart from this, it was another quality Etihad flight. Just didn’t expect the above inconveniences from Etihad! This is the first time I experience this with them.

Aircraft was very good

Food very poor, staff mediocre

Everything is fine and good

Smaller leg room than other airlines

Crew was the best part. They were very friendly and helpful.

Very limited English movie selections for such a long flight. Could not turn Chinese subtitles off for some. Very distracting. Seats in economy (according to online comparisons) are some of the best in the industry but I felt extremely cramped and uncomfortable for the entire flight. Long haul flights should not have seats this small. Also, for health reasons, all seats should have foot rests. It shouldn't be about money, people can die from sitting like that for so long. Also, the food that I could eat was good, but there should be a no fish option. You have a lot of diet types available to choose from but none guarantee no fish. The process for requesting a special meal online was not clear and confusing.

Narrow space

棒棒棒，飛機舒適空間有人性，服務人員友善，長途無感，讓人快速忘記時間，餐飲滿分。

Awesome and excellent50

Flight attendants courteous and efficient. Seat comfortable, flight smooth

Nothing

Easy ride

N/A

Crew seemed nice, helpful.

It's a budget flight so can't expect much, yet aircraft was small cold and not comfortable for such long internatianal flight

The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.

There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.

i didn't receive my bags for days after despite being stranded in the airport even though China Southern has a free hotel policy for layovers more than 8 hours.