Flights to France

Cons: The seats had a foot rest that, when not used, keeps hitting your shins and reduce the already narrow leg room.

Pros: Short waiting period for connecting flights

Cons: Bad service for China Air crews and not using the airport terminal tube, the passengers need to take a bus

Pros: Constant service through out the night on long 12 hour segment. Hostess was constantly walking up/down aisle serving great green tea and juices. Unlike other airline where crew puts off lights and go to sleep too

Cons: Food totally tailored to Chinese tastes. Though Muslim meal pre ordered was ok Beijing airport no WiFi and terrible security check

Pros: Everything for me to reach my destination was simple easy and accessible.

Cons: Planes are not ment for 6'0 people, its very uncomfortable for sitt8ng down even when reclined to a certain degree. Its difficult

Pros: Flight attendants are excellent, polite, warm and professional.

Pros: Food

Cons: No entrance forms for foreigners to fill before landing. Shocking to learn that A black guy found "dead" in the middle of the flight, probably due to heart attack China Eastern web site is horrible as it only allows passengers who bought their tickets DIRECTLY from their web site to access booking managing like seat choice and printing boarding pass. If you bought tickets from travel agents like Justfly.com, forget to use China Eastern web site to manage your booking, HORRIBLE, HORRIBLE, HORRIBLE

Pros: On time performance that is really not a given on any flight from PRC

Cons: Ear pieces given only after "reaching altitude. Movie choices censored - no blockbusters (Ma Ma Mia was featured as a new release). Food rather of lousy quality with rice and pork as well as thick noodles with some thick oyster sauce and five rather tiny shrimps. Cold bun and frozen chunk of butter to start on the salad (again some shrimps with glass noodles) and four tiny pieces of watermelon. Red wine served but no white. They were quickly running through the isles with duty free but no one knew what they were selling as no catalogue in seat pocket. Qualified as a good domestic flight - not really of international standard with dirty toilets after an hour of flight time

Pros: Recliner seats were spacious and comfortable. Flight was on time. The meal was good also.

Cons: Very long walk from check in to gate - (C 1). No jetway at pvg, but did have a business class bus

Pros: Overall, the service is good.

Cons: There is still room for improvement. Flight attendants need to be better trained in dealing with passengers. Spend the time to "listen" thoroughly instead of saying "OK I know" & then fuffill the passengers request. Sometimes, little details matter, even they did the job right. Try to do better!

Pros: On time

Cons: No USB charging. No charging at all. No wifi. Not all flight attendants speak English. No meal choice. In flight magazine Chinese language only. Confiscated my solar charger. At Guangzhou airport, many food courts take only Chinese cash. Internet service censored.

Pros: Plane left late from Manila and was asked to run to catch the connecting flight to LAX. Monitor did not work. Flight attendant/s were rude whenever their asking to stow away foot rest. Never say please. When I got to LAX, I needed to wait for the very last luggage for me to find out that my luggage was left in Guangzhou. No apologies whatsoever and was given a direction to file a report. Very sad experience.

Cons: Focus on customer service. More training with staff since they are dealing with different nationalities.

Pros: On time

Cons: Same as above.

Pros: Staff friendliness, leg room

Cons: No sleeping eyepatch

Cons: Food

Pros: Superb business class seats

Cons: Entertainment (movie) choices could be better.

Pros: Leg room. Food was pretty good all things considered

Cons: Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide.

Pros: Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you

Cons: There was nothing I didn't like about this flight

Pros: The crew were very friendly

Cons: I was made to gate check my hand luggage.

Pros: My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew.

Pros: Efficient crew

Cons: Flight late

Pros: Boarding by Zone

Cons: Seniors (over 65) people should be given priority boarding

Pros: Everything from crew to food was great. For a 14 hour flight its helpful to have good service.

Cons: Nothing

Pros: Amazing service and experience. Great movie selection. Food was very good. I love EVA!

Cons: I liked everything! Eva does an amazing job and should choose them more often.

Pros: Their boarding process was smooth. The cabin crew was attentive. The plane wasn’t full and there were three of us sitting together that were rather large. The crew allowed us to go to an empty seat without someone next to it.

Cons: The flight had small video screens but no place to plug in a headset so consequently o sound.

Pros: This was a codeshare flight operated by China Airlines. I sat in 69A and had plenty of leg room. The entertainment options were excellent to include the flight map. The map is probably the best one I have come across. The cabin crew provided excellent service and were attentive.

Cons: The boarding procedure was confusing. Economy was divided between Zones 1 and 2. However, the boarding pass was not clear which zone it was assigned.

Pros: Great service

Cons: Nothing

Pros: Nil

Cons: Nil

Pros: Breakfast was slightly better than dinner choice

Cons: Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements

Pros: Seats comfortable especially when plane not too crowded of course!! Blankets large and warm.

Cons: Staff could be a bit friendlier Movie choice is ok but could be better Food can be improved drastically and could be healthier options

Pros: Entertainment system , crew was nice .

Cons: Being late for one and half hour, they started late and did not catch arrival at time , paid $ 30 dollars to have very normal seat food was not that good .

Cons: Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies

Pros: Crew excellent

Cons: Boarding process lengtoamd flight delayed

Cons: Separating me from my party to extort a fee to sit next to each other

Pros: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Cons: N/A

Pros: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.

Cons: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.

Pros: Friendly staff Good customer service

Cons: There was nothing i dislike

Pros: Everything

Pros: More space then previous flights. Attendants very pleasant and helpful.

Cons: Ran out of the food choices by the time they reached me. Had to make do with what was left.

Cons: Very tight space

Pros: Fast and easy

Pros: Nothing as such

Cons: Crew are not polite and carry arrogance while talking to the passengers, especially in the economy cabin. The seats are narrow compared to other 777 300 ER flights

Pros: I love everything about Emirates.

Cons: N/A

Pros: Professional behavior of staff and overall cleanliness.

Pros: food and service

Pros: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Cons: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Pros: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Cons: Security

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Pros: Reasonably comfortable

Cons: No movie selection and nowhere to charge phones. On line check in was a nightmare.

Cons: The seats had a foot rest that, when not used, keeps hitting your shins and reduce the already narrow leg room.

Cons: Flight very delayed, no information provided in English.

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS

Pros: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Cons: Minor gate change, not a big deal. Really not to much to complain about.

Pros: Recliner seats were spacious and comfortable. Flight was on time. The meal was good also.

Cons: Very long walk from check in to gate - (C 1). No jetway at pvg, but did have a business class bus

Pros: Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!

Pros: Flight attendants are excellent, polite, warm and professional.

Pros: Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!

Pros: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.

Cons: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.

Pros: The seat is a nice seat and on par with the better airlines.

Cons: The food and service are terrible at best.

Pros: Flight attendants escorted us to our seats and helped stow our carry on luggage. Lie flat seats were comfortable with some storage space. Meals were very good as well

Cons: Limited in-flight entertainment. Headsets weren’t too good

Pros: fast boarding time Premium Economy

Cons: entertainment system keeps crashing even after hard reset, Premium Economy class seat limited space not worth that upgrade. They're switch back to Boeing 777-ER from the new Boeing 787.

Pros: In general, the service is OK, but not outstanding. Try to do better!

Cons: There is still room for improvement. Flight attendants need to be better trained in dealing with passengers. Spend the time to "listen" thoroughly instead of saying "OK I know" & then fuffill the passengers request. Sometimes, little details matter, even they did the job right. Try to do better!

Cons: 3 hours delay I miss my professional meeting in Shanghai because of this big delay !!! I Sky Team Flying Blue Platinum for Life and this is the first time I got a bad seat and no window

Pros: The food on the way to China and on the way home was horrible. They stopped serving cup noodles too. Only sandwiches when I asked for other option when the main course weren’t good.

Cons: I didn’t like the food choice at all. The fish didn’t taste good. Chicken with pasta tasted cheap and the beef with potatoes were spicy. Should have make the spicy sauce on the side in case for people who can’t eat spicy food. They used to serve 3 meals now cut down to 2 meals... maybe it’s time to reconsider another airline.

Pros: Punctual

Cons: I was surprised for an overnight flight, no pillows provided, no toothpaste available, need to take hus from plane to terminal

Pros: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Cons: Minor gate change, not a big deal. Really not to much to complain about.

Pros: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.

Cons: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.

Pros: On time performance that is really not a given on any flight from PRC

Cons: Ear pieces given only after "reaching altitude. Movie choices censored - no blockbusters (Ma Ma Mia was featured as a new release). Food rather of lousy quality with rice and pork as well as thick noodles with some thick oyster sauce and five rather tiny shrimps. Cold bun and frozen chunk of butter to start on the salad (again some shrimps with glass noodles) and four tiny pieces of watermelon. Red wine served but no white. They were quickly running through the isles with duty free but no one knew what they were selling as no catalogue in seat pocket. Qualified as a good domestic flight - not really of international standard with dirty toilets after an hour of flight time

Pros: The crew were very friendly

Cons: The boarding was delayed

Pros: I think that my review and comments about the first portion of the flight apply equally to the second portion of the flight. Despite my criticism of the food, the flight attendant service was above expectations.

Cons: The food. Hire a chef that knows how to make the food palatable.

Pros: Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you

Cons: There was nothing I didn't like about this flight

Pros: aircraft A350 , food choices , Doha airport , Staff attitude and willingness to help .