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Pros: Great flight. I’m typically a Delta flier but China Eastern definitely impressed. I will fly with them again soon.

Pros: Dated entertainment on the inside televisions and some of the headphones and movies were hard to understand because of the audio quality. But the bottom line was I couldn’t find a cheaper flight for my trip and overall I look for savings and my airfare.

Cons: Customer service from the flight crew was pretty dry, my biggest complaint though was that there was very much stagnant air quality and no ventilation at HC location like I am normally a custom on most other planes.

Pros: Crew are good seat was a little small

Cons: WiFi never work and food was salty

Pros: Flight, airplane, crews were Better than expected

Pros: Staff

Cons: Better movies , better vegan food

Pros: The flight was fine

Pros: Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable.

Cons: The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection

Pros: ALL

Pros: Food varieties are not that good

Cons: Make the food quality, quantity and varieties to be improved

Pros: Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage.

Cons: Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random.

Pros: Amazing crew and excellent food and beverage choices

Cons: There was a delay of more than 1 hour.

Pros: Great food, nice crew.

Cons: I think Chinese people just don’t like Americans.

Pros: Good food, great seats, nice movies

Cons: Offer water once more, later on in the flight

Pros: The whole travel experience on Asiana is great from easy check in to great onboard crew, food and service.

Cons: Nothing

Pros: No comments.

Cons: No comments.

Pros: Perfect

Pros: Seat comfortable

Cons: Food

Pros: Nice, clean efficient. Comfort was good.

Cons: The crew was great but pretty impersonal. Not a great selection of movies.

Cons: A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore

Pros: Korean Air was amazing. Very comfortable, hospitable, and punctual.

Pros: Plane loaded quickly and departed on time. Beautiful clear day for flying.

Cons: Narrow seats on a small plane.

Pros: Crew was good, seat was tight.

Cons: Was sitting next to a drunk guy, but was Ok, he slept most of the way. Police and paramedics met him at arrival. Caused some delays. Not Virgin's fault.

Pros: No delays!

Cons: I noticed some travellers confused by gate changes, I suspect this is due to a lack of attention on their behalf but clearly the messages hadn't gotten through.

Pros: The seat was awesome and crew members were magnificent

Pros: Pretty much all my needs/wants were seen to! Likewise, on the trans-ocean flight leg.

Cons: Some fashion model wishing me happy flying? I really don't know. :)

Pros: no-nonsense, plain flight, what else would a frequent flyer wish?

Pros: Plane is good

Cons: Delay 2x poor

Cons: Ruined flight due to excessive baggage charge which is clearly just stealing from customer at check in... 1800 bhat for one small case! Never again with Vietnam Air

Pros: The cabin crew were very pleasant.

Cons: The airport departure noticeboard was a mess, giving confusing information about flights and gates, as well as information which contradicted what was on the boarding pass. Not just about my flight, but about several flights. The PA announcements didn't clarify, until the very last minute.

Cons: Gate change confusion unnecessary

Pros: The timing of the flight and available entertainment

Cons: For economy class, maybe more variety to meals?

Pros: Fast boarding, on time, movies.

Cons: Softer seats. Better food. Seat parents with their screaming babies and children in the back of the plabe!!!

Pros: The crew is always great.

Cons: They can’t really do anything about this, but babies screaming all around me made the flight pretty terrible. Infants shouldn’t be flying. My god

Cons: Better attitude of head attendant. Need to improve food. Not attentive.

Pros: Top notch service and experience. Up there with EVA Air as the best I’ve ever seen.

Cons: Baggage delivery took very long in Hong Kong. Bags were coming off 35 minutes after the first bag came off.

Pros: The crew was good, not much as it was a red eye, but they were friendly and helpful

Cons: Economy seating is extremely narrow!

Cons: Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning.

Pros: I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!

Cons: I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay.

Pros: Food, service

Cons: The space

Pros: The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals.

Cons: On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage.

Pros: crew

Cons: delayed flight management

Pros: After we missed our flight, we were provided with terrible customer service.

Cons: We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend.

Pros: flights on time. special meals I ordered were provided.

Cons: very long check-in line. took over 1hr to check in. tried to check-in online in advance, but system did not allow me to do this.

Pros: Great service

Cons: The crew were great it was on time and overall fabulous

Pros: The crews were very polite and efficient.

Cons: The seats were excellent, but the storage and configuration below the Airbus equivalents.

Pros: The crew was very nice.

Cons: We received a food menu at the start of the flight, but didn’t get the mid flight snack that was shown, would like to have hotter coffee

Pros: Crew very good

Cons: Aircraft are very dated

Pros: Amazing crew Efficient staff

Cons: Few room for legs No USB charger No individual screen (we couldn't even see the subtitles on the chinese movie)

Pros: Nothing. It was a bad experience.

Cons: They could have served food. They could have checked us in through to our final destination.

Cons: China Eastern seems to be cutting corners in Business Class - cheap headphones, significantly reduced food quality, non-functional WiFi and cabin attendants with very limited English fluency.

Cons: Flight attendant coughing into hand while handling drinks cart. Flight attendant wearing face mask would be less threatening to health of passengers

Pros: crew is ok though not much speaking english

Cons: no other comment

Pros: Crew was friendly

Cons: To many transfers

Pros: ALL

Pros: Staff was nice

Cons: The food vegan Movies

Pros: the staff was very helpful

Cons: the touchscreen didn’t always work

Pros: Kinda odd flying backwards....

Cons: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Cons: The Seats were really old and no new movies

Pros: The crew was good. Loved the mango juice and veg food.

Cons: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Pros: Food.

Cons: Headphones were not provided.

Pros: Crew are good seat was a little small

Cons: WiFi never work and food was salty

Pros: Great service in business class

Cons: Boarding seemed to be chaotic !

Pros: The crew was very nice and helpful

Cons: Flight hub tried to sell me a Visa to go to Bangkok! Since you are in the travel business I would have thought that they would know that citizens of the USA do not need a visa to go to Thailand! The email your partner company sent me was strongly adamant that I needed a visa before being allowed to travel! I knew better that this was a scare tactic to make money! But many people probably wouldn’t know. I’m surprised that Kayak would be apart of something like this! Hmmm!

Pros: Flight attendants were excellent, food service very good. If the service is so good in economy, I can't imagine how nice it would be to fly in business class. I would fly Qatar Airlines all the time if the price is right.

Cons: Economy row seats don't give you enough space for your legs between rows, but this is a systemic problem among airlines. You have to live with it or move up to business class.

Pros: Awful

Cons: Flight was cancelled and rebooking dealt with poorly

Cons: The Nairobi airport experience could use a bit of help. there's no a/c and even late at night, it was uncomfortably hot everywhere. Once I'd checked in to the gate I was trapped and couldn't easily leave to get water or go to the restroom, which was increasingly annoying as my flight was delayed. Pretty sure all of this is beyond Qatar Airways' ability to control.

Pros: Crew was good

Cons: Tvs don’t work. Uncomfortable seats

Pros: The flight was canceled staff unhelpful stuck us in a shitty hotel with No info.

Cons: The flight was canceled staff unhelpful stuck us in a shitty hotel with No info.

Pros: Food was good, on flight entertainment was good, crew was friendly and accommodating. No major complaints! I wasn’t sure what to expect but I was very impressed

Cons: The basic economy was snug but I was okay with it. I only wished my seat reclined a bit further but I was up against a back wall so others in further aisles up had much better reclining distance.

Pros: The seats declined more than most airlines

Cons: A 4 hour delay for an 11 hour plus flight? They could have let us off the plane and if not at least been more pleasant. Flight attendants were rude. Worst airline AND flight I have experienced in my entire life.

Pros: the entertainment was okay

Cons: The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often.

Pros: The. Crews are amazing. Nice/comfy flight.

Cons: Wine was not served cold

Pros: Staff were all good and professional

Cons: I want to watch a movie but both airplanes from Da Nang to Incheon and Incheon to Narita were older models so nothing to watch. Didnt matter though actually because i was sick and slept the whole time

Cons: Overall service was good but the equipment used is older. So the LCD screen is too small!! Even my iPad mini has a bigger screen .