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Pros: I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too.

Cons: No a lot.

Pros: Everything

Pros: The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything

Cons: The crew could be more friendly , more personal

Cons: Off boarding in Abu Dhabi

Pros: quick entry - but it was not a full flight!

Pros: Crew amazing yes. Seat comfortable.

Cons: None for now!

Pros: Literally nothing.

Cons: It could have happened.

Cons: Too warm in the cabin

Pros: Too hot onboard

Pros: Everything was great!

Cons: Some announcements were only made in Korean. Would have been nice to have it in English for international flight.

Cons: Friendly and courteous stewardess. All it takes is a smile that makes your long trip a better experience.

Pros: crew was nice. not enough space in overhead stow. other passengers bag ate up my legroom

Pros: N/A

Cons: N/A

Pros: Food was good

Cons: Wish I could have picked my seats prior to checking in

Cons: More food options. Softer, roomier seats.

Pros: Fresh fruit lunch was awesome.

Cons: More comfortable seats.

Cons: Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists.

Pros: Plane was super clean and comfortable. A long flight but we'll cared for by host.

Pros: Crew could have been less rude

Cons: Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!

Pros: Because of my Platinum status with Delta the gate agent changed our seats to more legroom in exit row

Cons: We’re used to entertainment in seat like delta

Pros: Yes

Pros: Didn’t seem perfectly organized at all times. But they did a good job regardless.

Pros: seat uncomfortable, food wasn't good

Cons: armrest seats should moveable for a child can lay down during 11hrs45' fly. Terrible experience! My seat number was 53A,B, and C wasn't moveable, boeing 777

Pros: Crews sympathy’s

Cons: Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time

Cons: More food variety

Cons: Time to renew the aircraft 777-300

Cons: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good

Cons: Rude check in lady who said I needed to check bag (but didn’t. Loads of space)

Cons: This has been the most convenient way I’ve ever traveled.

Pros: Crew was good. Seats comfortable.

Cons: The ear plugs connection to the screen was not working 100%. Overall good flight, better than any of the American carriers,

Pros: The crew and the food

Cons: The entertaiment selection. Should get better movie, TV and news selection

Pros: Plane was clean

Cons: Food could be better!

Pros: It flew

Cons: Nothing

Pros: good noise cancellation

Pros: Great crew

Cons: Very old entertainment system

Pros: The crew were gracious and attentive to keeping us hydrated in Economy.

Cons: The seats were uncomfortable on this full flight, the food was average.

Pros: Flight was fine

Cons: Check in (i could not do it online) and the 82 chf cost to check a suitcase

Pros: Great crew

Cons: Very old entertainment system

Pros: Very comfy seats.

Pros: I wasn't able to take the flight due to the first leg having been canceled.

Cons: Canceled

Cons: A refund. I tried to cancel but.they would not let me.

Pros: Crew amazing yes. Seat comfortable.

Cons: None for now!

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

Pros: On time arrival and departure Aircraft excellent

Cons: In flight Service was mediocre at best Baggage arrival very late despite priority tag

Pros: The seat. The BC lounge , the A380 BC. The food the service all ex excellent !

Cons: The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all

Cons: Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination....

Pros: The crew was friendly and helpful.

Cons: The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.

Pros: flight itself

Cons: delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!

Cons: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.

Pros: Wonderful on board service from the crew

Pros: My flight was canceled, and nobody answer me for my minry back request

Cons: No answer for my requests and emails

Pros: Great flight....enjoyed it thoroughly.....

Cons: 1- To present more than 2 choices of meals, either the main meals or snacks, like Kuwait

Pros: Super easy check in. Good air hosting staff.

Cons: Same as ALWAYS - Beijing baggage pickup is an absolute joke. Takes forever and it is generally mayhem in the baggage hall. They really need to get ahold of this space and the behaviour of Chinese travelers.

Pros: The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom.

Cons: I like it the way it is. Keep doing the good job.

Cons: Crew on flight back to philly not as helpful

Pros: I would have appreciated that with ALL required paperwork, my stay at check in point would have lasted a little less than two hours I spent standing and waiting for a feedback.

Cons: Updating clients and offering a seat if it’s a long wait could have improved the situation. It is on reception that the business gets its impression. Thanks.

Pros: N