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Seats! The eternal problem in economy. They are like stones!!

I love Air France. This was another great experience despite a slight delay in the departure. The time was made up on flight. I would take AirFrance again when traveling to the far East. Merci beaucoup.

Everything is good except the seats are tightened no rooms for the legs,

The flight crew was exceptionally friendly and helpful. Also the seats were comfortable and roomier than many other airlines.

The boarding was efficient. The entertainment system was a bit unstable but Air France has a good selection of movies.

They lost my bag and I still have not received it

Communication on the delay, rebooking and how to get a hotel was poor. Mails, airport check-in and transfer desk said different things.

Not consistent with the food quality (I mean taste not freshness)

Food was really mediocre for premium economy in comparison to other airlines… the crew was nowhere to be found… 14 hour flight…

Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet

it was great honestly for the melbourne flight a kit with blindfold and slippers was probided to each passenger on the seat and the food was really great will definitely recommend people take turkish airlines for travel not just on the sin-melbourne route.

Space between seats is challenging but otherwise excellent service in every way.

The fact that my flight was cancelled and made wait for 14 Fing hours to booka flightto a neighboring country.... never again

Boarding process is one of the worst i have ever seen. Poor planning and lack of experienced staff is vert apparent. Seat changes till the last minute was an added stress to the process.

Customer service is very bad. They don’t understand English or Arabic which made it very hard to communicate with them. Also when calling to discuss any issue with ticket reservation they hang the phone on you even when speaking to the manager. I will not fly Turkish airlines and I will not recommend to family and friends

M pretty much done with kayak and all other booking webs and apps. Scams all around my long trip.. Losing hundreds of $$ in extra charges and delays. Done with Turkish airline too. I will never use Kayak again for any of my bookings in the future!

Decollage avec 1h de retard mais aucune information sur la rai

TK11 on Nov 25 IST-JFK everything was excellent crew was amazing so kind

Both flights were late. One by 40minutes other by 50 minutes

I found the food to be surprisingly tasty. Loved the larger blanket and foot rests made a huge difference on overall comfort. The service was very efficient (but not very friendly:).