Rude staff. I would avoid using the word racist but definitely partially or discriminatory. My 72 yrs old mother who is also disabled was traveling on this flight. She was the second passenger boarded to the plane. The First elderly couple ahead of my mother were allowed to use the airplane bathroom but my mother was denied entry stating it was for safety reasons. My mother objected the the couple in front of her were allowed but hostess still stated that due to the flight safety reasons she can’t use it. Even my mother explained that he is using blood pressure medication that’s why she have to use the restroom frequently but the crew continued arguing her. At one point the Mae attendent even suggested that if that’s the case my mother can urinate in her seat. The level of disrespect against an elderly lady is beyond my comprehension. This matter will be taken to the social media to shame the employees involved.
I was not given basinett seat.The connecting flight was missed due to airline fault i was not accomodated for hotel.Drinks were normt served frewuently.Never travelling again on tirkish airlines.I always travel wiyh family by turkish airline but no more.zero stars
Terrible. Delayed. No one would help. Just limped about like a piece of meat
The food we received during the flight was excellent. The service was very friendly. Definitely the best value for the money when flying across the Atlantic.
I use a wheelchair for mobility. Both in my flight from Houston and back to Houston from Istanbul, the Turkish airline staff asked that I claim my wheelchair at the luggage area. On arrival to Istanbul, parts of the wheelchair were in disarray at that time I raised no objection however upon claiming my wheelchair in Houston parts where outright missing. In both occasions, upon arriving in Houston and arriving in Istanbul, I asked multiple times why am made to pick up my wheelchair in the baggage claim rather than at the jet bridge. Getting the wheelchair at the jet bridge minimizes the probability of loosing parts because they can be hopefully reclaimed on the spot. I was told in Houston that a manager turned down my request to claim the wheelchair at the jet bridge in Houston. This is extremely frustrating because a wheelchair is not a set of clean underwear or a toothbrush- this is the way I move. A Turkish Arline staff took my complaint at the luggage claim area in Houston but as of the writing of this review the only contact I have received from the airline is because I initiated a claim rather than her as she told me she would.
The 2 agents on the check in counter were super nice , helpful and very polite. Boarding was like a 1 2 3, I would recommend Turkish airlines for your next trip.
It was an old airline with the old configuration of business class seats. Not really what we signed up for for the longest leg of the trip. Disappointing.
flight with heavy turbulence old boeing 777 rest wasnt clean dashboard doesn’t work
I’ve been traveling for 20 years. I tried Turkish airline for the first time horrible horrible service and it would be my last time even if I get offer for a free ticket, I will not accept it. They have races and the worst Flight attendant
I recently flew with Turkish Airlines, and I can confidently say it was one of the best travel experiences I’ve ever had. From the moment I boarded, the crew was incredibly attentive, warm, and professional. They went above and beyond to ensure everyone was comfortable and well taken care of throughout the flight. The highlight, however, was the food! I’ve flown with many airlines, but Turkish Airlines sets the bar incredibly high when it comes to in-flight dining. Every meal was fresh, flavorful, and beautifully presented. The variety of dishes, even on a long-haul flight, was impressive. It felt like dining at a high-end restaurant at 35,000 feet! The seats were comfortable, the entertainment options were great, and the overall atmosphere made the journey enjoyable. Turkish Airlines truly excels in combining luxury and hospitality. I wouldn’t hesitate to fly with them again—highly recommend!
The flight was fine but no food available apart from snacks like Pringles and olives which was a problem for me as I hadn’t eaten anything that day. But the worst problem was BA left 24 suitcases in Heathrow as the flight was too full but didn’t tell anyone. So we waited for ages at Toulouse airport with no information and finally found out from the one member of staff in the baggage collection area who explained what had happened and apologised for no announcement being made but said that was their policy. Then BA contacted me today to say they have found my luggage and can deliver it to me on Tuesday - half way through my holiday!!!! So a friend has had to make a four hour round trip in his car to go and collect the luggage from the airport so we can get it today. A TOTAL SHAMBLES AND DISREGARD BY BA FOR THEIR PASSENGERS’ BEST INTERESTS.
The crew was friendly and helpful. The food was terrible.
The company that I bought my tickets through, Cheapflightsfares, failed to provide my confirmation information in a timely manner, so I was unable to check on at the country and therefore unable to make my flight. As a matter of fact, I STILL have not received the confirmation. After having read more and more reviews about the company, Cheapflightsfares appears to have scammed hundreds of hopeful travelers out of thousands of dollars. Please look into this company and, for the sake of anyone planning their next trip, stop allowing them to do business through you.
My experience with British Airways is excellent, thanks for all 🫶🏻✈️
I was put into business class. Wow! My flight attendant was great! The food amazing’
Plane is old. Toilet did not work. Once in Singapore the continuation to London was cancelled.
The wheelchair service was good. Staff and crew were helpful/supportive. The business of 'being overbooked' ....."you may not be able to travel tonight/we may have to put you in Economy'" was rather unsettling. Even Economy Plus in a MIDDLE seat felt cramped. The seating and experience felt very basic even though I had struggled to pay for extra - Economy Plus.
Good crew and boarding process. Horrible food and one of the most uncomfortable aircraft seats I have ever sat in. The cabin temperature was warm which made it hard for my family to sleep.
The business class seat was an uncomfortable conversion of a main cabin seat well below the quality of even the budget carriers in the US. I would have never paid for business class if would have known I get the same seat as main cabin. BA has gone down hill significantly in this class of service.
We were bumped from our flight and were made to spend the night even though we made our reservation a few months ago. We had to completely change arrival plans which put a spanner in our works. The seats were too crowded together. An overweight man sitting next to me kept spilling over into my space and repeatedly touched my feet. The staff was great yet I felt sorry for them with so many people on the plane.
