Air France (AF)
| IATA code | AF |
|---|---|
| Routes | 425 |
| Top route | Paris Orly to Toulouse Blagnac |
| Airports served | 168 |
| Top airport | Paris Charles de Gaulle |
Cons: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check
Pros: Nice and attentive crew.
Cons: Seats not comfortable in premier economy.
Cons: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.
Cons: Flight was delayed
Cons: Seats were too close together.
Pros: More space in business class (777-300) than many other airlines.
Cons: Entertainment very limited.
No adjustable air vents in this aircraft
Pros: Polite and friendly service
Cons: Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well.
Pros: Spacious business class seats, excellent meals
Cons: Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.
Pros: The bread was fresh and food better than other times
Cons: Crew is always aggressive and unfriendly
Three sick passengers on one flight!
Pros: Entertainment system
Cons: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.
Pros: The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again
Cons: I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks.
Pros: Crew memebers
Cons: Nothing
Pros: Entertainment programs
Cons: New variety of food
Cons: New variety of food
Pros: The crew was terrific.
Cons: Seat angle adjustment was not the most comfortable for sleeping.
Cons: Thé qualité officielle the images
Pros: Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault.
Pros: The seat was very comfortable.
Cons: My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting.
Pros: Quick boarding, comfortable seating. Great food!
Cons: The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional.
Pros: Amasing crew
Pros: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff.
Exemplary!!!!!
Cons: For me this part is not applicable
Cons: The best airline what I was flying so far !!
Excellent food, drink, comfort seat, free entertainment with great selection.
Pros: The crew was excellent and surprisingly the seats were comfortable.
Cons: I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too
Cons: Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700
Pros: Not much, seats are super uncomfortable
Cons: Better code sharing with KLM
Pros: Seats are comfortable on Business Class. Service is good
Cons: Constant delays specially from CDG!
Poor cabin service specially on this flight.
Cons: No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.
Cons: Our request for vegetarian meals got lost after a glight was cancelled.
Pros: NA
Cons: Both flights through Detroit were re-routed, our luggage was lost for 4 days.
Cons: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver
Pros: The Delta flight service was much better than the Air France flight I took on the previous leg.
Cons: We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination
Pros: Amazing crew and on time flight
Cons: None
Pros: Crew was attentive. Timings were spot on.
Cons: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.
Pros: Everything! The service was exceptional!
Cons: Crew on the ground was very rude
Cons: the tray was broken and the water felt all over.
the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.
Pros: Check in agent extremely helpful and friendly.
Cons: Not boarding on tarmac via bus.
Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible.
Cons: They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet
Pros: I like the comfortable seats
Cons: Service lag a little
Pros: It was very comfortable and pleasant.
Cons: Could be a little better the service, the dinner was late
Pros: Crew was great. Seats were comfortable.
Cons: The airline lost both of my luggage suitcases.
Cons: Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update.
Cons: This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving.
Cons: Tell me i would misst the next flight and that my beg will not go to the final airport.
Pros: The crew was very friendly.
Cons: No wifi on a 9 hour flight.
Takes a long time to get another round of coffee.
Pros: All went right namely the seats but the luggage condition is the worst
Cons: Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France
Pros: Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am.
Cons: Explain me to take the bag on time.it was almost left in the airport.
Cons: I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight.
Pros: Great newer plane, great service!
Pros: The crew did its best to make up for the fact that the special meal I ordered was inedible.
Cons: See previous
Pros: Incredible staff. Super polite
Pros: Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times
Cons: The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese
Pros: Nothing
Cons: Everything
Pros: Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!
Cons: Provide another blanket when needed, was wearing shorts and a short sleeve shirt.
Pros: Nothing !! Such a bullshit flight ever !!!
Cons: No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!
Pros: Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight
Cons: The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow
Cons: Entertainment worked sporadically
Pros: Flight was on time.
Cons: In flight complimentary food and drink service could have been better.
Cons: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check
Pros: Nice and attentive crew.
Cons: Seats not comfortable in premier economy.
Cons: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.
Pros: More space in business class (777-300) than many other airlines.
Cons: Entertainment very limited.
No adjustable air vents in this aircraft
Pros: Polite and friendly service
Cons: Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well.
Pros: Crew memebers
Cons: Nothing
Pros: Entertainment programs
Cons: New variety of food
Cons: New variety of food
Pros: The crew was terrific.
Cons: Seat angle adjustment was not the most comfortable for sleeping.
Cons: Thé qualité officielle the images
Pros: Quick boarding, comfortable seating. Great food!
Cons: The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional.
Pros: Amasing crew
Pros: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff.
Exemplary!!!!!
Cons: For me this part is not applicable
Cons: The best airline what I was flying so far !!
Excellent food, drink, comfort seat, free entertainment with great selection.
Pros: The crew was excellent and surprisingly the seats were comfortable.
Cons: I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too
Cons: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver
Pros: The Delta flight service was much better than the Air France flight I took on the previous leg.
Pros: Amazing crew and on time flight
Cons: None
Pros: Everything! The service was exceptional!
Pros: I like the comfortable seats
Cons: Service lag a little
Pros: All went right namely the seats but the luggage condition is the worst
Cons: Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France
Pros: Great newer plane, great service!
Pros: Incredible staff. Super polite
Pros: Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times
Cons: The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese
Pros: Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight
Cons: The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow
Cons: Seats were too close together.
Pros: The bread was fresh and food better than other times
Cons: Crew is always aggressive and unfriendly
Pros: The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again
Cons: I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks.
Pros: Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault.
Cons: Our request for vegetarian meals got lost after a glight was cancelled.
Cons: the tray was broken and the water felt all over.
the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.
Pros: It was very comfortable and pleasant.
Cons: Could be a little better the service, the dinner was late
Pros: Crew was great. Seats were comfortable.
Cons: The airline lost both of my luggage suitcases.
Cons: Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update.
Pros: Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am.
Cons: Explain me to take the bag on time.it was almost left in the airport.
Cons: I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight.
Pros: Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!
Cons: Provide another blanket when needed, was wearing shorts and a short sleeve shirt.
Cons: Entertainment worked sporadically
Pros: Flight was on time.
Cons: In flight complimentary food and drink service could have been better.
Cons: Flight was delayed
Pros: Spacious business class seats, excellent meals
Cons: Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.
Three sick passengers on one flight!
Pros: Entertainment system
Cons: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.
Pros: The seat was very comfortable.
Cons: My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting.
Cons: Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700
Pros: Not much, seats are super uncomfortable
Cons: Better code sharing with KLM
Pros: Seats are comfortable on Business Class. Service is good
Cons: Constant delays specially from CDG!
Poor cabin service specially on this flight.
Cons: No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.
Pros: NA
Cons: Both flights through Detroit were re-routed, our luggage was lost for 4 days.
Cons: We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination
Pros: Crew was attentive. Timings were spot on.
Cons: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.
Cons: Crew on the ground was very rude
Pros: Check in agent extremely helpful and friendly.
Cons: Not boarding on tarmac via bus.
Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible.
Cons: They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet
Cons: This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving.
Cons: Tell me i would misst the next flight and that my beg will not go to the final airport.
Pros: The crew was very friendly.
Cons: No wifi on a 9 hour flight.
Takes a long time to get another round of coffee.
Pros: The crew did its best to make up for the fact that the special meal I ordered was inedible.
Cons: See previous
Pros: Nothing
Cons: Everything
Pros: Nothing !! Such a bullshit flight ever !!!
Cons: No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!
