Paris hotels

The room and comfort of the bed and friendliness of the staff could not get selection of movie channels and had no confirmation from the engineer sent to the room as to when it would be operational again.

central location in room tv very bad overall: choice of channels, image, etc air con would only heat and not cool-only way to sleep was to open window

Not bad, quite expensive, especially when you factor in that you have to pay €21 extra per day per computer (we're two people with two laptops) for internet, plus quite a bit more for taxes and breakfast and parking. Ultimately our €475 room came to about €750 per night with all the extras. Room service food is outrageously expensive - €36 for breakfast - plus tax, gratuity, room service fee, all comes to about €55 and that's if you don't tip the guys either. And, watch the bill, they have habit of charging for extra items that should be included in your breakfast set. The staff were mostly efficient but cold or indifferent and the maid's service was either dumb or lazy or both. They'd always miss things or forget to clean our room or leave the breakfast tray in the room while cleaning everything else. I guess that's room service's job, not theirs?

Great traditional typical parisian 4* hotel. Excellent location. Wanted 100 euros to stay until 1:00pm for check-out. Offered me 12 noon free.

The worst hotel Old smelly rooms , bad carpet dirty, wood very bad

Location and comfort.

Great location ......just a short walk from some fantastic places of great interest. Buzzing cafe night life right on the doorstep too....good atmosphere in the hotel... It seemed expensive and the quality failed to match the expense....certainly for a pound based UK visitor. There was a shortage of helpful welcoming staff....particularly at reception where you face an unacceptable wait. Irritating.

The location is perfect. When we arrived the television didn't work but they fixed it the next day. Also, a friend left an envelope for me at the desk and it was never delivered to me. Otherwise it was fine.

The staff were extremely friendly and heplful. The room was very nice and the location excellent. Unfortunately, the hotel was underoing renovations (something which was not mentioned on the web site and we did not find out about until we were actually in our room). We had to put up with drilling noises from 9am to 5pm on the 3 days that we were there. When we asked to be moved to a different room we were told that this was not possible, however they promised to refund us 100 euros. I have a feelinf had we not booked the 'discount' price we would have been allocated a room in a different location.

Location and only the location is the best thing for this hotel Old firntures , old paints , bad semll from the toilet and the very old carpets which looks more than 30 years used !!! at the end the price is very expensive for the room status and the room level , i did't recommend this hotel

Location Room service too bad

Hotel staff were trying their best and cooperative The hotel was understaffed compared to the occupancy rate

The hotel in very good location

Friendly staff, and very good size of room. Most facilities available. Breakfast only dining room.

Convenience & closeness to hub of city sights & metro network. Price a little too steep

confort of the room

The location near to everywhere, the bed is extraordinary comfortable ! Only for the breakfast rooms need more improvement, more bigger for more guests.

Closeliness to the Gare de l'Est and other attractions. Especially the carpet could have been cleaner and the room a little bigger.

quiet misplaced my luggage, breakfast was to expensive for the empty baskets and plates. Didn't take breakfast the 2nd day.

Proximity to Gare d'Est Railway Sation where we were arriving. Not good part of town, esp at night.

It is not close to any of the tourist destinations. You had to take a cab or the metro to any of the sites. Our room was very small.

the position is perfect when arring at Paris gare del est

It was very close to the station and quiet easy for nearby shopping The Room is too small there is no space to move .

It was really cold in the bedroom, the heater didn't work properly.

breakfast was great we missed our flight because the front desk/concierge team could not arrange the taxi to arrive on time (even though we were assured the night before that we would have plenty of time and that their taxi partners always came early or on time, never late).

soft matresses missed more equipment in bathroom

Atention of the staff is excellent. The hotel shows pictures on the Internet rooms that have been renovated and hence modern and luxurious; however, the room we stayed has not been renovated at all and furniture, carpet and design were old.

the location and the design of the hall the rooms are quite small and the rooms on the court which are very calm have the view on a part which has to be still restored

The location is absolutely superb. Towards the end of our stay the service deteriorated, e.g. room was only serviced late in the afternoon on 2 days

The room was quite small but fine for me. I cant really imagine sharing it with anyone - I had filled the small closet and two shelves for clothing. The people at the hotel were nice. The toilet was a separate room and was very small. Too small for my liking.

The staff were friendly and helpful. The hotel room was pleasant with a fine view of the Eiffel Tower in the distance. The restaurant menu was very expensive but this is to be expected in the middle of Paris. We didn't eat in!

Perfect location, very helpful and friendly receptionists, quite a large room, comfortable to stay with a small kid I would expect more frequent room cleaning and change of towels

Nothing Everything. It is a royal rip off. They charge 5 Star prices for a 2 Star property, which is totally incomplete. No armchair in room, air conditioning which was off and the hotel is on a very noisy street, no tall glasses, just tiny wine glasses.A tiny old fashioned TV set

Location was good. The room was terrible, no operable window, flooded bathroom from roll in shower. AC ran non-stop, room was too small with nowhere to sit, set luggage and the rate was ridiculous considering. Nowhere near four star accommodations.

The hotel design is stunning, the rooms are comfortable and stylish and the location is great. The staff were inexperienced and service consequently slow.

The location is fantastic and the metro close by to get to all the sights. Breakfast was a little disorganised and the shower tends to leak all over the floor as the shower door does not keep the water in. I would say that they could provide better service in the bar as it was hard to find someone when wanting a drink which I would not expect from a 4 star hotel.

Reasonable sized room for urban Paris. Good Wifi, Nice bathroom. Hotel staff was not responsive. Also, they cancelled my dinner reservation, even though I told them to confirm it. I was upset.