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Low season

AprilBest time to beat the crowds (4% less expensive on average)

High season

DecemberMost popular time to fly (13% more expensive on average)

Average price (return flight)

$1,408(avg. price over the last 2 weeks)

Good deal (return flight)

$1,081or less

Good deal one-way

$482or less

Top tips for finding cheap flights to Frankfurt am Main

  • Looking for cheap airfare to Frankfurt am Main? 25% of our users found tickets to Frankfurt am Main for the following prices or less: From Melbourne $598 one-way - $875 round-trip, from Canberra $650 one-way - $952 round-trip, from Townsville $1,128 one-way - $1,224 round-trip
  • Book at least 4 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly to Frankfurt am Main is February.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Frankfurt am Main flight deals.
  • Flights to Frankfurt from Australia are long and can be tiring. If you are in transit and have to spend time in the airport you could try out one of the Silent Chairs that are scattered throughout the terminals. These chairs have comfortable backrests and hoods of soundproofed glass that mean you can retreat into a world of calm while the airport carries on around you. They have integrated speakers and a place for you to plug in your own music, as well as a small table if you want to do some work on your laptop.
  • For movie enthusiasts Frankfurt Airport offers three separate Movie Worlds within the airport. These spaces are totally free of charge and you can spend your time watching a full-length movie, documentary or popular series while waiting for your next flight. The Movie Worlds are located in T1, Level 2, Gates A58 or B42 and on Level 3 at Gate Z58, and are a great place to spend some time.
  • For travellers who wish to relax after flights to Frankfurt there are two yoga rooms – one in T1 near Gates C14-16 and one in T2 near Gate D1 – which can be accessed and used free of charge. The rooms provide yoga mats, full-length mirrors and videos that will instruct you through your practice: a great way to re-energize yourself before your next journey.
  • For the hungry traveller who wants to eat something before heading off on the next leg of the journey, there are many restaurant options at Frankfurt Airport. From restaurants in T1 such as Thong Thai with its traditional stir-fry options or Hausmann’s, a mixture of bistro and brasserie, to Asia Snackbox in T2 or McDonald’s and Burger King (in both T1 and T2), there is food to suit every palate and level of hunger.
  • If you are travelling with babies or children you will be happy to know that Frankfurt Airport is well equipped with colourful play areas for older kids to burn off some steam while waiting for flights. Some of the toilet facilities in both terminals have nappy changing tables and nursing areas so you can have some privacy while feeding your baby.

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Top 5 airlines flying to Frankfurt am Main

Scores according to KAYAK customer reviews

8.6
ANA
Overall score based on 4,649 reviews
8.8
Boarding
8.5
Comfort
9.0
Crew
8.4
Entertainment
8.3
Food
Airline reviews

Pros: "Excellent"

Cons: "Wheel chair transport requested did not come so I had to wait 15-20 min in Tokyo."

Pros: "Crew was good"
Cons: "The way they board"

Pros: "Plenty of legroom in economy."
Cons: "Vegan food option unimaginative. Tomatoes used in every dish!"

Pros: "The staff of ANA took superb care of us from the moment we entered the airport (both SEA and NRT); kindness, excellent food (choose the seafood diet, the food is excellent and you get served first!) and helpful directions in English whenever we looked the slightest bit confused. I will always look to fly ANA going forward. oh, and comfortable economy seats; enough room (I am 6'2") and no numb bum."

Pros: "Crew - excellent service orientation"
Cons: "No storage space for small personal items like phone, magazine etc International Food choice very limited size of seats small"

Cons: "Nice trip"

Pros: "Staff Many empty seats"

Pros: "Even though the flight was around 45 min, still got a nice cup of consomme soup while I was working on the in-flight WiFi. Overall good for a short flight but basic interior with poor visibility of safety video on 787-9."
Cons: "Boarding is a bit chaotic. Only people at the front of the queue can see the correct places to stand, so many people were trying to push in the front of the queue because the signs weren't visible from some angles or from far away. Basically couldn't see the inflight safety videos from my seat (17K) because of the curvature of the overhead bins and positions of the few screens (no seat-back monitors)."

Pros: "Excellent service & friendly"
Cons: "Food was cold"

Pros: "Friendly staff, comfortable seats, able to watch new release movies, good food."

Pros: "The food was great. There was a good selection of shows and movies. The stewardesses came around with water and juice often which was really nice. The bathrooms were clean."
Cons: "The decent into Japan was pretty steep. It made me feel a bit sick and I never get motion sickness. Hardest decent I've ever had and I travel every 2 years. The ascent was excellent though and the flight in general was perfect."

Pros: "I loved that the interior was completely darkened for about seven of the 12 hours of flight time."
Cons: "I just couldn't get comfortable in economy class. Traveling in business or first class was visibly MUCH more comfortable, so be aware that it may be difficult to get to sleep."

Pros: "All the service was good."
Cons: "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"

Pros: "The crews on ANA (Flight Attendants) are the hardest working, most polite and service oriented of ANY carrier I can remember. When the cabin lights are ON, the crew is hustling to keep the passengers occupied and chewing. Free Beer, Wine and mixed drinks in Coach! Every Service - Snack, Drinks, Lunch, Dinner, Coffee/Tea, Second and Third rounds of drinks includes a cold towel to wipe your face and hands and most important, trash is collected promptly EVERY single time. WOW. I noticed that Flight Attendants take notes on sleeping passengers for every major meal service, and they take the time to revisit those customers when awake to check they might have wanted to be fed. I also noticed that the crew has special double sided tape to pickup crumbs and spills in the aisles so grime is not tracked into the carpet. Dont be surprized to see a flight attendant cruising the aisle after dinner with a soft cooler full of small vanilla Hagen Daz cups..."
Cons: "We flew from Bangkok to Washington Dulles with a connection in Tokyo. Snow in Japan caused crew shifts to max out and ultimately a dramatic change in flight departure. (Guaranteeing a missed connection) This caused multiple downstream challenges. 1. Original flight was scheduled for 00:30. (Half Past Midnight), rescheduled flight was scheduled for 12:30 (Half Past Noon) For Americans unused to a 24 hour clock, this made emails From ANA very difficult to wrap your mind around. Was it a typo? What happens when you miss your connection? (Turns out weather delays do NOT result in accommodations or meals being provided) Rescheduled flight should have been for 1231 with (AM/PM in Parentheses) 2. For passengers who spent their vacation/trip near the equator, the prospect of spending the night in snowbound Tokyo was simply not addressed in the cancellation email. The better option was to stay in your original point of origin and make the connection in one day, but email has NO telephone number for passengers to call to make these arrangements. (We ended up calling a toll California telephone number to be sure we got an English speaking agent) 3. Many SE Asian departing cities have a crazy baggage weight policy that allows for Two bags of 25 Kilos each , but if you have a single bag that weights 32 Kilos, you must pay excess baggage. Although the policy may NOT be specific to ANA, there are hundreds of folks of all nationalities repacking suitcases on the floor of the airport, to try to meet the regulations. As a traveler I understand this, but as an ANA customer it makes no sense, especially when the ticket agent cannot charge the overage to a credit card at the ticket counter. Instead sending you to a different location then waiting for you to return with a receipt. Its a huge scam and ANA can do better communicating the rules to passengers via email or their web site. Nothing starts a long trip off worse than arguments over arcane rules. 4. Changing a return flight arrangement as a result of weather happens at the last moment, but seat assignments apparently could not keep up. I would rather NOT fly than face a center seat in coach for 14 hours. I cannot explain what happened, but repeated attempts at advance check in showed NO assigned seats available, the ticket and gate agents could not improve on this, but BOTH flights ended up having empty seats and in the end we stressed for nothing. ANA must be able to do better, improving their IT systems to make advance seat assignments possible no matter how challenging the problem of "equipment" and other changes in the face of a canceled flight."

Pros: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Cons: "The Hollywood entertainment options were limited and not very interesting."

Pros: "The plane wasn't that full so I had a lot of space."
Cons: "the seat itself is still uncomfortable to put in the extended position to relax. Plus the headrest doesn't move very well so it's hard to get a comfortable head position when trying to sleep. The crew took forever getting everyone on the plane I have no idea why it took so long considering they're worn so many people on the flight. The food wasn't very good except for the marble loaf."

Pros: "Good service"

Pros: "Service"

Pros: "I loved flying Ana. I cannot stress enough how exemplary the service was and the overall comfort/experience was one of the best I've had. I am looking forward to flying with them again next year when I return to Japan."

Pros: "The crew are awesome. Flight is on time. The journey was comfortableand safe. No delays"

Pros: "on time"

Pros: "attendents were very friendly and very accommodating."

Pros: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."

Pros: "Great service"
Cons: "Interior show signs of aging"

Pros: "The flight attendants in the Economy Class did an excellent job throughout the flight."
Cons: "There was nothing I did not like."

Pros: "Service was great, food was decent. Bumpy ride though, plane felt "old"."
Cons: "Everything was good. Only thing I could say is the plane felt outdated."

Pros: "The friendliness of the crews and the cleanliness of the rest rooms."
Cons: "The delay before taking off."

Pros: "Flight spot on time."
Cons: "Can't think of a better thing"

Pros: "Service"
Cons: "Ordered Fruit Meal. It did not have a variety."

Pros: "The service was good. The seats were comfortable."
Cons: "I missed the Thai crew. The crew was from Japan. No complaints about them."

Pros: "The food on board was great! Crew members were friendly!"

Pros: "stewards very polite"
Cons: "seats uncomfortable"

Pros: "Great customer service and very kind staff!"

Pros: "Service was nice way more room than American Delta or United for economy"
Cons: "None"

Cons: "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"

Pros: "Love the staff, helpful and polite!"

Pros: "Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect."

Pros: "High quality fit out, amazing flight crew, great food."
Cons: "Movie selection could be greater."

Pros: "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."

Pros: "One of the best inflight meals. They serve snacks on top of main meal."
Cons: "The shuttle bus to the plane was crowded. Limited movie options."

Pros: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
Cons: "N/A"

Pros: "Always happy to fly ANA but wish I cold fly direct from Vancouver to Okinawa. and return. Kansai? I fly there three time a year."

Pros: "I appreciated the fact that mostly everyone is bilingual there. It helped tremendously because I don't know Japanese."

Pros: "Ok"
Cons: "Not ok"

Pros: "Great movies!!"
Cons: "Terrible seats- difficult to find s confirtsble position."

Pros: "Great service, I'd definitely fly again."

Pros: "Crew services"
Cons: "Seat space, window side, especially foot area no space for my bag and legs"

Pros: "very good service comfortable seat"

Pros: "Reliable service, clean cabin"

Pros: "Flexible seating due to only very few passengers. On time departure and arrival"

Pros: "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
Cons: "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."

Pros: "Friendly service and not a super crowded plane."
Cons: "In-seat entertainment was not working for me, and boarding process could be drastically improved."

Cons: "The person next to me had a distinct body odor."

Pros: "Always love the SIA business product on long haul."
Cons: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."

Pros: "Arrived on time."
Cons: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."

Pros: "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
Cons: "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"

Pros: "The crew was amazing. The seat were uncomfortable"

Cons: "Food could have been better."

Pros: "Better flight as bigger craft and no neighbours in my row so I got some sleep."

Cons: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."

Pros: "Boarding. Timely departure"
Cons: "Entertainment selection."

Pros: "everything in suite class"

Cons: "I liked everything"

Pros: "Service was excellent, always with a smile."

Cons: "Nothing"

Pros: "Everything else"
Cons: "Food was less than marginal"

Pros: "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
Cons: "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."

Pros: "Spacious and clean"
Cons: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"

Pros: "It’s worth it to pay a bit more for the extra legroom seats."

Pros: "I was inpressed"

Pros: "The flight attendants were amazing."

Cons: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."

Pros: "Not much"
Cons: "Not as good as they were once"

Pros: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."

Pros: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Cons: "Nothing! Best daytime flight to europe! And home before midnight"

Pros: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"

Pros: "Service from Singapore airlines"

Pros: "Comfort Great book the cook meal choices Restful Attentive service"
Cons: "What’s there not to like about SQ"

Pros: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Cons: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."

Pros: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."

Pros: "Crew was great. Food not bad for airline food . It was clean."

Pros: "The service, seats, food, drinks and bed!"

Pros: "Staff managed to change seating due to height. Very accommodating."
Cons: "Entertainment console dated. Sound very crackly. Video images not sharp."

Pros: "Service was best in class"
Cons: "Planes are old. They never seem to use newer planes on the Brisbane leg."

Cons: "Old plane. Old in flight entertainment."

Pros: "Reasonable price"
Cons: "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."

Pros: "they even addressed me by name"

Pros: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."

Pros: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Cons: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"

Pros: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Cons: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"

Cons: "Seats are tight and hard"

Pros: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Cons: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."

Pros: "The cabin attendants kept us well hydrated."
Cons: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."

Pros: "Consistently good food."
Cons: "Entertainment system sometimes froze, didn't remember where I was in the movie."

Pros: "Flight on time"
Cons: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."

Pros: "From the beginning until the end the service, the vibe, the flight itself was amazing. I don't know any other airline I flew with so far that hosted me and all other flyers better. At any time I was supported by the staff and even if it was busy they constantly had a kindness and smile in their face. I don't fly with any other airline on long distance flights! It was clean and neat on top at any time. I love flying with Singapore airlines. I feel safe and in good hands all around. This is how service should be at any airline! It is never less good but a constant since years! Thank you"
Cons: "There is nothing I did not like."

Pros: "Fast boarding and crew"
Cons: "Food was terrible even for plane food was unacceptable the headphones jacks are all half way working u have to wiggle the end to make it work the chairs are very stiff and uncomfortable next time looking for another airline"

Pros: "The checkin was straight forward. The staff were very pleasant as always. The entertainment system worked."
Cons: "It was an 8 our overnight flight to another time zone where we had a full day ahead of us so we needed all the sleep we could get but instead we were fed around midnight. Lights went out for about two hours, it seemed, before we were told to put our chairs upright for the person behind us so they could serve another meal. We arrived about 10am completely shattered."

Pros: "Crew was wonderful. Comfortable seat with nice meal. Overall loved it"

Cons: "Seat"

Pros: "Amazing crew, seats were super confortable. Overall top experience !"
Cons: "Nothing"

Pros: "Amazing"

Pros: "Excellent crew and great food."

Pros: "Same as before"
Cons: "Same as before"

Pros: "Crew was terrific. Great service. New aircraft are comfortable too."
Cons: "Food. Meals are of poor quality. Bland in taste and rubbery texture."

Pros: "Amazing aircraft! Amazing crew!"

Pros: "Good service from the crew and food was good"
Cons: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"

Pros: "Amazing staff, clean plane, good food, comfortable seats in business"
Cons: "Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous."

Pros: "The crew provide good service but personally i did not like the food that could be lot better."

Pros: "The seat was comfortable, and food was very nice."
Cons: "Nothing I could think of"

Pros: "Food, seat, entertainment"
Cons: "The staff though friendly was found to be unhelpful. I was literally carrying three bags and a toddler in my arms, and passed by at least three crew members. But none of them bothered helping me. Your measure of success is not just how well you treat your business class. That’s not being world class"

Pros: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Cons: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."

Pros: "The service was great! I slept almost the whole way in economy and was very comfortable!"

Pros: "The Crew were excellent, friendly, professional and attentative."
Cons: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."

Pros: "Yes"
Cons: "No"

Pros: "The crews are very friendly and seats are very comfortable"
Cons: "There nothing could have been better cause everything is perfect"

Pros: "perfect"
Cons: "better food"

Pros: "Smoth flight"

Pros: "Own entertainment device"
Cons: "No snacks"

Pros: "Polite crew, food was pretty good."
Cons: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."

Pros: "Food crew and entertainment were all good thanks"
Cons: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"

Pros: "The 17hr flight went relatively quickly. Much faster than expected."
Cons: "The long wait between flights and finding a scheduled flight before mine that I could have taken."

Pros: "Friendly staff"
Cons: "The food was very poor"

Pros: "Excellent service. Excellent quality of food."

Pros: "The flight crew are all amazing and provide excellent customer service."
Cons: "No complaints."

Pros: "Great travel experience. We flew economy. Spacious, good service, comfy, on time."
Cons: "NA"

Cons: "Out of Vegetarian food. As per them it was because ticket was booked less than 24 hrs"

Pros: "Crew courtesy, exceptional service"

Pros: "There were a lot if security checks but the boarding crew was very helpful and let me check in a bag at rhe last minute with duty free shopping items that i would not have been able to carry with me on-board the airplane."
Cons: "No internet and the food was mediocre at best."

Pros: "It was comfortable flight with a friendly crew."

Pros: "On time and 5 star service"

Cons: "both flights had 2 hours delay... also lugages cames with next flight."

Pros: "Food OK"
Cons: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"

Cons: "Food"

Pros: "The older style seats are actually more comfortable for taller and larger people."
Cons: "The previous Qatar flight took 1.5 hours longer than originally stated and we had to rush to the connection without visiting the lounge. We missed out on the lounge on the flight down as well due to timing."

Pros: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Cons: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."

Pros: "Nice airlines"

Cons: "Lack of internet access is not acceptable during long flights."

Pros: "Great on board bar"

Cons: "Not that many choice in movies"

Pros: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable and I got a few hours sleep. The entertainment screen was big and clear, and the choice of films was good."
Cons: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Cons: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."

Pros: "The flight was on time, not full and the crew and the entertainment was excellent. Very happy with the experience of flying on Qatar Airways from Johannesburg to Miami."
Cons: "Everything was well, the food was good not great (even for airplane food) and the only other issue is it seemed like trash from our drinks and food services was picked up for quite a while or until we brought it to the flight attendants ourselves."

Pros: "Everything was good!"
Cons: "More movies, no wifi, better food"

Pros: "Nothing"
Cons: "Was forced to purchase a return ticket or was not allowed to board the plane. Had to pay 850.00 dollars. In process of requesting a refund."

Pros: "When we flew into Melbourne it was not a happy experience. Seats were cramped and arm rests wouldn't raise. The flight out, even though on the same model plane, was better. There was more room and we could raise the arm rests. For a 13+ hour flight that makes a big difference."
Cons: "Because the tickets listed the same type of plane in both the bad and not so bad flight, it is very hard to know what we're going to get. I'd love to be able to plan to avoid the bad experience, but if they use the same plane in two configurations, there isn't enough information to do so."

Pros: "Food came out 1 am melb time ,2 hours after departure ."

Cons: "Seriously, the service of Qatar Airways was horrendous in Uganda. Ridiculous. Could NOT give a worse review. Would 100% NOY recommend this airline. EVER."

Pros: "Some crew members are not helpful with simple requests, not even an update about the request from multiple employees. Used to consider Emirates the best in hospitality. Food was awful on some parts of the journey."

Pros: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Cons: "Keep the good work."

Pros: "Everything went very well. The staff were the nicest most helpful people ever. Great food too."

Cons: "Had a broken seat it didn’t recline...."

Cons: "Crew didn’t manage noisy passengers at business cabin"

Pros: "Crew was efficient and kept a busy flight organized."

Pros: "Great crew and entertainment"
Cons: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"

Pros: "Seats weren’t all that comfortable."
Cons: "Service and meals were good."

Pros: "Crew were rude and kept ignoring me"
Cons: "Crew member needs to be more friendly and accommodate when things go wrong"

Pros: "Great crew, especially Emma from the US and Amanda from Canada."

Pros: "Good food friendly staff"

Pros: "Landed safely"
Cons: "Screen didn’t always work"

Pros: "Nothing special flight."
Cons: "Old entertainment and less leg room."

Pros: "Great quality food for a flight."
Cons: "WiFi did not work, ever. Staff could have been a bit nicer."

Pros: "the crew are nice"
Cons: "food limited selection"

Pros: "All of the above"
Cons: "Nothing that i didn't like"

Pros: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Pros: "Flying on economy Emirates was a fantastic experience. It should be the industry standard."
Cons: "The entire experience"

Cons: "Full aircraft so pick you seats early"

Pros: "Need a little more leg room. Staff made sure the toilets were clean."
Cons: "No footrest."

Pros: "A footrest would make the flight perfect."
Cons: "No footrest. Legs got tired. Felt like lifting them up."

Pros: "The ground crew at the Bombay airport was excellent. Specifically, Saurabh, Sharmilee etc. WE really appreciate their wholehearted support for an issue that came up at the airport. Keep up the good work of ground /check in group at Emirates in Bombay."

Pros: "Access to airport through metro is very nice."
Cons: "Prayer area is very small in the airport. Most of the time it's very crowded."

Pros: "Professionalism of flight crew. Movie & entertainment selection. Overall cleanliness of aircraft."
Cons: "Ground crew was not well organized. Lacked attention and professionalism. Bad way to start a flight."

Pros: "Air Plan 380 is comfortable"
Cons: "Delay in flight, for food there was in the menu to option, but actually only one available. The touchscreen was not responding well."

Pros: "Good facilities, food and entertaniment. Seat comfort not so good."

Pros: "Typical standard up to expectations Emirates flight overall."
Cons: "Delay at taxi while arrival. 20min waiting time at DXB for the arrival taxi."

Cons: "That no accommodations were made nor provided"

Pros: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"

Pros: "The Airbus was quiet and comfortable."
Cons: "Layovers in Dubai can often be pretty hefty. Why print a menu? It's a waste of money and paper."

Pros: "The flight crew we're fine and helpful if you needed something."
Cons: "The TV for my seat would cut out when the person in front of me reclined. The charging plug also didn't work."

Pros: "Food and crew"

Cons: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."

Cons: "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."

Pros: "Great entertainment system. Lots of leg room best airline"
Cons: "Late departure but made up time in flight"

Pros: "This was my first time getting a bump up to First. Loved the dining options and comfort level. Staff on board were wonderful. Shower a particular novelty but it did perk me up prior to landing."
Cons: "I cannot fault anything about his experience. Simply fantastic."

Cons: "not upto the mark."

Pros: "Great hospitality from the crew and quality plane facilities."

Pros: "Staff was great. Dealt with new lack of electronics fairly organized for such a sudden thing. Food and flight were good."
Cons: "This isnt a complaint about screaming babies. They dont know any better. But kids that are 3-6 or so? They shouldnt be screaming for hours, kicking seats and the plane window, ignoring and talking back to flight attendants etc. What terrible parents. They left the plane a mess too with food and trash all over the place."

Pros: "Good food, pretty nice staff. Entertainment options were plentiful too. Seats were fine also."
Cons: "Delayed flight with little or no apology. Lots of waiting and an attitude of - this is just how it is. That's true, but information goes a long way to smooth delay situations. Emirates failed at this."

Pros: "great ICE programming"
Cons: "very infrequent drink service and erratic requests response for drin ks"

Pros: "Everything is perfect."

Pros: "Great airlines, no issues. Everything was great and outstanding."
Cons: "NOTHING"

Cons: "Customer service at cairo airport is soooooo bad. They don't care at all about customers."

Pros: "Treated superbly!"
Cons: "Absolutely nothing."

Cons: "Plane was dirty, staff seemed rushed and inexperienced, soaps empty in bathroom"

Pros: "Hospitality"

Pros: "love everything about Emirates!"

Pros: "Everything was excellent. Food, service,crew, and specially the seats."
Cons: "Weight limits"

Pros: "Like everything"

Pros: "More or less on time"
Cons: "Outdated aircraft. Flight took longer than usual."

Pros: "Nothing"
Cons: "Time schedule Better customer services"

Pros: "Muy confortable, la amabilidad de los tripulantes"
Cons: "Nothing"

Cons: "Food could be better"

Pros: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Cons: "Flight was delayed an hour so we were rebooked. Spent extra day in Zurich, and missed our hotel reservation in San Francisco. San Francisco was not our final destination. We had to fly for more than 24 hours in one day(time change). We missed part of our family function. It's been an exhausting trip"

Cons: "2 hour delay and 3 crying babies on a red eye."

Pros: "Everything!"

Cons: "Swiss does not know how to handle their own problems and hurt passengers in the process."

Pros: "All operations a-ok"

Cons: "Crew was excellent Seats very short on leg room and hard cushions"

Cons: "Crew was rude and slow"

Pros: "האוכל והשירות מצוינים והטייסים מצוינים"
Cons: "מקום ישיבה צפוף מידי"

Cons: "Seats are too cramped for an international flight."

Pros: "Liked nothing. Stewards were no help. Seating was extremely tight. I am disabled and use a small travel scooter. They removed the batteries even though they are not lithium or spillable. I called months in advance with all specifications and still they were clueless. We will never fly Swiss again. I am disabled and received no help. They removed the batteries of my scooter and we had to carry them on our lap. I had to tell them to put the batteries back in the scooter. They failed in every facet."
Cons: "Nothing"

Pros: "The entire process from boarding in Chicago until arrival in Athens was very smooth."

Pros: "Customer service excellent even though I was in the economic class they made me feel first class!"

Cons: "Seat would not recline. Long fight cramped 27B"

Cons: "К сажалению,мне испортили отпуск. Был утеряны мой багаж. Я вынуждена 3 день ходить по магазинам и тратить свое время на отдых,покупая необходимые вещи,те, что необходимо для отдыха. Я потеряла три дня отдыха. И до сих пор я дожидаясь , сижу в квартире и не знаю когда он прибудет. Я крайне не довольна To the planting, I was spoiled vacation. My luggage was lost. I have to go shopping for 3 days and spend my time on vacation, buying the necessary things, those that are necessary for recreation. I lost three days of rest. And so far I'm waiting, sitting in the apartment and I do not know when he will arrive. I am extremely unhappy"

Pros: "Flight was on time"

Pros: "Seats a bit tight"

Pros: "upgrade to business class"
Cons: "the flight was delayed, so I have arrivede later and was told that I should have been there for the original time..."

Pros: "Kindness"

Pros: "Flight was exactly on time as described. Crew was friendly"

Cons: "My tv screen wasn’t working."

Pros: "Good film selection -which unfortunately I couldn’t watch. To be fair I got a 50 CHF discount for my next flight with Swiss."
Cons: "Entertainment system wasn’t working in my row. Food was not great, not the standard I’m used to from Swiss. Took them forever to turn on air handling after boarding, plenty of time for All the people with colds and coughing fits to infect everybody else."

Cons: "Reviewing Business class Nothing memorable at all. An ok dinner after take off followed by a tiny salad 8h later before landing. Quite minimal for such a long flight. The entertainment system needs special mention for its awfulness. The system in Business class would be considered poor even in Econ - small screen, terrible picture quality and a painful, prehistoric interface."

Pros: "Basically the worst flight ever"
Cons: "Delays, tiny seats, terrible food, dirty bathrooms, no preparations"

Pros: "Pretty much on time even with snow conditions!"
Cons: "Coffee was pretty much cold."

Pros: "The staff was courteous and effective. The pilots made up time after waiting for a few connecting passengers."
Cons: "The food was edible but not up to the usual Swiss Air standard."

Pros: "Flight itself was good, comfortable, staff were professional"

Cons: "Old planes. Food was okay. Business zeats not too comfortable."

Pros: "Prompt and business like"
Cons: "As a business passenger I was told to go to the Avianca lounge this lounge is not Swiss standards the man sitting next to me was in a t shirt and swim shorts I started flying all over since 1952 most in the back so sorry to see such relaxed protocols"

Cons: "Online checkin was tricky. No help for online form which were probably translated from another language . Took me a few guesses to figure out what the 'valid for' field actually is... Departed 30 minutes late"

Cons: "Delayed"

Pros: "Nothing"
Cons: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"

Pros: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."

Pros: "good service"
Cons: "late in departure"

Pros: "Crew, food...."
Cons: "As I said before..."

Pros: "Friendly crew, decent meal, and above-average entertainment systems"
Cons: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."

Pros: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."

Pros: "The seat, the airport, the service"
Cons: "The tight connection"

Pros: "I don't think I'd ever experienced such a friendly and empathetic crew."
Cons: "Security was a disaster in Amsterdam. Lines were long and they were checking everything - e.g. My bag had to be screened 2x because of my Kindle, which never happens. But the crew was Extremely accommodating and helpful."

Pros: "crew was friendly, little snack was delicious"
Cons: "Just before landing in Zurich the flight attendant started to announce the gates for flight connections. I was on tight schedule trying to make my connection to Amsterdam. He first started to give my gate number, but then said there won't be flight to Amsterdam until the next day. I was very worried. When landing it was very difficult to find anyone working for Swiss to assist me. Then someone told me that my flight would be leaving in 3 minutes. I asked to be rushed through line, but everyone said not too worry because plane would wait for me. When I arrived at gate there was no one there. Then it took quite a while to find another Swiss employee to help me. There seemed to be a lot of confusion."

Pros: "Very professional crew"
Cons: "Not enough food"

Pros: "I enjoyed the entirety of the flight."
Cons: "No complaints."

Pros: "This was my first time flying on Swiss Air. Beautiful aircraft and a very friendly crew. Food was good and our flight was on time. Lots of options for in-flight entertainment."
Cons: "The boarding process was not ideal. This was our first time in the Zurich airport and we were not aware of the passport check at the gate. There were no signs and several passengers tried to board without the stamp only to be sent to the passport check line. Very frustrating. Also, there was no organization so everyone just rushed forward when boarding was called. They should consider boarding by rows to make it a more orderly process. Finally, there was no leg room at all. I realize airlines are trying to squeeze every passenger in that they can, but this was ridiculous. I'm 5'11" and my knees were pinned against the seat in front of me."

Pros: "I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'breakfast' for the overnight flight was more of a throwaway: muffin, granola bar, fresh fruit cup. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers."
Cons: "$35 per flight leg (Lufthansa policy) to choose seats was distinctly annoying. I didn't know when I booked the flights, so the surprise $70 add-in (for round trip definitely would have figured into the price/schedule choice in the first place."

Pros: "Best entertainment package of Movies/TV/Food available on commercial airlines."

Pros: "Good service from attendants."
Cons: "Not enough leg room. Uncomfortably cramped. Very cold plane. Would have preferred an actual Swiss meal."

Read more about ANA
COVID-19 information

Safety measures for airlines flying to Frankfurt am Main

Airlines flying to Frankfurt am Main have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to Frankfurt am Main

Mandatory masks

Masks required on board, masks provided on flights to Frankfurt am Main

Social distancing seating

Middle seats unavailable to book on flights to Frankfurt am Main

Pre-flight testing

Testing for antibodies, testing for symptoms for flights to Frankfurt am Main

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