Daily cleaning, installation of cabin HEPA filters on flights to Rome
If travelling to Rome, the cheapest city to fly from in the last 3 days was Perth, with flights as low as $1,387 one-way and $1,629 return. Flights from Melbourne are the most searched and start at $198 for a return trip.
There are 2 major airports in Rome. The nearest airport from Rome city centre is Rome Ciampino (15 km), followed by Rome Fiumicino Airport (24 km).
There are two different trains serving Roma-Fiumicino Airport. The Leonardo Express is a non-stop train service between the airport and Roma Termini train station. It runs at 15-minute intervals, from 6:30am to 11:30pm, and a one-way ticket costs 14 Euros (about $22). Alternatively, you can catch regional train FL1 which goes through other train stations, including Roma Tiburtina, which is where you should go if you have a regional bus to catch after your flight to Rome. This train operates every 15 minutes during the week (30 minutes on weekends) and a one-way trip costs 8 Euros (about $12.50).
Taxis from the airport have fixed rates when going to some popular areas. For example, the fare to Rome city centre is 48 Euros (about $75), and if you’re heading to Tiburtina Station to catch a regional bus you will pay 55 Euros (about $87). Taxi ranks are available outside Arrivals in Terminals 1 and 3. Official taxis are white with ‘TAXI’ written on top of the car, and must have the license number clearly visible on the doors and inside the car.
HelloSky Hotel is located inside the airport in front of Terminals 1 and 3. Day rooms are available between 10am and 6pm, or you can book an overnight stay. Hilton Rome Airport Hotel is also a 5-minute walk from the terminals, has day rooms available between 9am and 6pm and offers a free shuttle transfer to Rome city centre.
If you need to freshen up head to HelloSky Hotel, which has showers available for use between 7am and 9pm. The cost includes a towel and shower gel. Alternatively, there are spa services available at Be Relax Spa, which has two locations next to gates D4 and E33.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Rome.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Rome is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Rome with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Rome up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "I hated everything about this 8 hour flight. Going to and coming from Toyko. The seats were EXTREMELY, EXTREMELY uncomfortable. I had to keep adjusting my body because my lower back was in so much pain. I ordered a kosher meal for both my sister and I but they only bought it for her. When I asked where was mine they said they didn’t see my name when I was the one who bought the tickets. It was extremely frustrating. I will never fly on this airline again."
Pros: "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."
Pros: "Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown."
Cons: "The website doesn't work very well. It's also difficult to navigate."
Cons: "Food and entertainment could better"
Cons: "Did not like emergency exit seat."
Pros: "The crew was great, friendly and helpful. The food was good and the overall service on the plane was great."
Cons: "Our flight was delayed from Los Angeles and we did not make our connecting flight in Tokyo. The next option they had was a full 24 hours later so we ended up taking the train. I tried to make adjustments to one of my flights for the return home and was told that is not an option."
Pros: "Very friendly and caring"
Cons: "i can not think of anything. Great crew Great experience"
Pros: "The crew"
Cons: "The seats were substantially more cramped than the other flight."
Pros: "Crews were great. They worked fast and helpful."
Cons: "12:05 am flight back to Lax is good because you can sleep a little then be awake for a good period of time before and after landing which helps promote getting back to normal sooner. Flight got a little chilly whole is was sleeping but otherwise a very good flight."
Pros: "Crew was good. The food was good quality."
Cons: "Boarding took along time and then the plane was delayed, not their fault but it made the trip less enjoyable. Manila is a poor hub."
Pros: "Service, crew, punctuality, plane, seats"
Cons: "Food, cold coffee and tea."
Pros: "Plenty of legroom in economy."
Cons: "Vegan food option unimaginative. Tomatoes used in every dish!"
Pros: "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
Cons: "The food was not enough, we felt so hungry before arriving."
Pros: "Great planes, very clean toilets, very efficient and extremely polite crew."
Cons: "No paper towels in the bathroom"
Pros: "Food and services"
Pros: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Cons: "The food was horrible. The selections for movies is quite limited."
Pros: "Excellent legroom. Very polite staff."
Cons: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
Pros: "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."
Pros: "Crew amazing and food very good."
Cons: "Crew woke us up 2 hours before landing, would ha e been great to sleep longer."
Pros: "The food was great. There was a good selection of shows and movies. The stewardesses came around with water and juice often which was really nice. The bathrooms were clean."
Cons: "The decent into Japan was pretty steep. It made me feel a bit sick and I never get motion sickness. Hardest decent I've ever had and I travel every 2 years. The ascent was excellent though and the flight in general was perfect."
Pros: "I liked the way the pilot talked to us and let us know what was going on and still got us there on time even though our departure was slightly delayed."
Cons: "There had to be something better than pretzels."
Pros: "The crew are so courteous and helpful."
Pros: "Staff very friendlym Flight was on time."
Cons: "There is not entertainment at the plane even though is a international flight in a not low cost airline. The space between seat is quite small."
Pros: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Cons: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"
Pros: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Cons: "The Hollywood entertainment options were limited and not very interesting."
Pros: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."
Pros: "Great service"
Cons: "Interior show signs of aging"
Pros: "The leg space of the plane"
Cons: "Some crew hard to understand they English"
Pros: "Good food and onboard service."
Cons: "Plane was delayed and I missed my connection. Once airborne the flight took forever."
Pros: "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
Pros: "Service was great."
Cons: "Seats had a lot less leg room than a typical plane and, really, the food could have been better."
Cons: "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."
Pros: "I like the courteous and efficient service of the whole crew."
Cons: "I didn't like part of the journey to USA to be run by UNITED."
Pros: "Great customer service and very kind staff!"
Pros: "Flight from Chicago had lots of leg room, Attendants are great!"
Cons: "Maybe come around more often with water/drinks and offer more movies and food choices."
Pros: "Love the service provided by the flight crews. The landing was smooth and quick."
Cons: "Flight was delayed and the crew announced the same thing about it twice."
Pros: "Very pleasant. I upgraded to economy plus so that was a bonus."
Pros: "On time, comfort, good food, good deal"
Pros: "Great movies!!"
Cons: "Terrible seats- difficult to find s confirtsble position."
Pros: "Unexpectedly upgraded to business class - fantastic way to start a business trip... Food was amazing, and the seats and legroom are of course paradise compared with economy class - thanks ANA!"
Pros: "Our seats did not recline, but were locked in the fully upright position, making it impossible to sleep. If this is policy for ANA, many customers will go to other airlines."
Cons: "There was no information about connecting flights before landing."
Cons: "can't think of any.!"
Pros: "Once again friendly and very helpful"
Pros: "Great airline. If I give United 1 *, then ANA gets 4* in my book. The staff and flight attendants are very attentive to your needs, polite, always pleasant. I've been using ANA for my frequent trips between Japan and the states, they are consistent. The in flight food is good. You will get complimentary wine, Haagen Dazs ice cream dessert. Cathay Pacific also serve HD ice cream, but half the size on lunch meal. ANA serve on both meals."
Cons: "i could give ANA a 5*, but I think their web site needs work ! their web navigation is kinda confused, a little bit less intuitive. If you are in the US you need to log on to the ANA US site, the JP site is in Japanese and it will not redirect you to US. On line check in can get confused as a lot of time it would not recognize the booking number, you have to use a long 10 digit e-ticket number. My fight from Tokyo to HKG would let me check in and get seat assignment until 24 hours before the scheduled flight. The seat map shows all seat ps were taken without telling what is going on."
Cons: "Wish it was easier to book gluten free meal"
Pros: "remarkably efficient, outstanding customer service. snacks keep coming as do the beverages. likely the sweetest and most polite staff i have ever met in my life. meals arent great but the desserts are fantastic. (hagen daz ice cream!)"
Cons: "well most planes offer limited space and ana is no exception. but that's just the way it is in economy"
Pros: "Crew very attentive but not intrusive. Food very good."
Cons: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Cons: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
Pros: "Crew, food, time all great."
Cons: "WiFi did not work. Flight data unavailable."
Pros: "Best airline I've ever been on"
Pros: "Crew will try there best to help you in anyway"
Cons: "Missed my connection so lost bags . Took 2 days for them to get to me."
Pros: "The crew were excellent"
Cons: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Pros: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Cons: "For a premium economy service, it was really good."
Pros: "crew were very friendly and helpful. flight was one of the best i’ve had"
Cons: "boarding at sydney was very confusing"
Pros: "Comfort n clean"
Pros: "The food selection, there is several pre-order meal based on diet or your religion"
Cons: "The seat pitch at least 33""
Pros: "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
Cons: "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
Pros: "The crew was great as usual. The food was good"
Cons: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
Pros: "Lie-flat seats in business class"
Cons: "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."
Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Cons: "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."
Pros: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Pros: "Movies selection was great."
Cons: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."
Pros: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Cons: "No negative points"
Pros: "Food, service"
Pros: "Punctual flight with friendly crew."
Pros: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Cons: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"
Cons: "Some staff not courteous which surprised me"
Pros: "Business seats were excellent"
Cons: "All was good!"
Pros: "The cabin crew was great."
Cons: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."
Pros: "great crew service. my first time flying with singapore airlines and they delivered"
Cons: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Pros: "Crew was good."
Cons: "Despite booking Hindu vegetarian meal, chicken was served. The seats were too uncomfortable and no space at all."
Pros: "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
Pros: "crews were helpful"
Cons: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
Cons: "The cabin was quite warm"
Pros: "Non stop to HK"
Cons: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
Pros: "Prem econ very good. Crew very friendly."
Pros: "Food was delicious!"
Cons: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"
Pros: "Crew was great. Food not bad for airline food . It was clean."
Pros: "evening meal was delicious"
Cons: "breakfast was terrible, and not properly heated, risky food handling not acceptable."
Pros: "The hot towels twice during the flight was great"
Cons: "Really just the food"
Pros: "The service and fast flight"
Pros: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Cons: "Nothing negative to report"
Pros: "Singapore crew are on their feet and working for the entire flight. Great service!"
Pros: "Cabin crew are always great"
Cons: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"
Pros: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."
Pros: "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
Cons: "Flight was over too quickly."
Pros: "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
Cons: "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"
Pros: "Overall very good."
Cons: "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."
Pros: "Food & condition"
Cons: "Crew were unfriendly and rude"
Cons: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Cons: "The video screens need to be upgraded"
Pros: "It is really nice to have a direct flight option to Singapore"
Pros: "Great food!!"
Pros: "Good crew. Nice flight. Newer equipment."
Cons: "The transfer process was a little burdensome."
Pros: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."
Pros: "The crew was very good. Seat was comfortable."
Cons: "Running water in the bathroom."
Cons: "Flight was cancelled and rebooking dealt with poorly"
Cons: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."
Pros: "The crew were good"
Cons: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"
Pros: "No WiFi in most of the flight duration"
Cons: "Headphones- only one channel."
Pros: "The crew was friendly."
Cons: "The food was horrible."
Pros: "I got a very good seat."
Cons: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."
Cons: "Entertainment on the Boeing 777 suffered from access problems"
Cons: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"
Cons: "For deboarding they used stairs (not ramps) at their hub in Doha - must be some sort of new innovation to improve fitness. The Wifi onboard was in name only - it was so slow you wouldn't notice it is working or not - i flew Qatar because they claimed to have Wifi- hugely disappointed."
Pros: "Staff, service,"
Cons: "Legroom, seat comfort, very long flight"
Pros: "My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew."
Cons: "Entertainment for a 4 hr flight was terrible"
Cons: "Seat didnt fit to me."
Pros: "Crew was excellent. Very nice and helpful."
Cons: "Food was terrible. Need a variety. Curry is not for everyone."
Pros: "Everything was good - food, entertainment, on time."
Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."
Pros: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Cons: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Pros: "quick eficient"
Cons: "long flight"
Cons: "My personal stuff been stolen in airports"
Pros: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Cons: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."
Cons: "Seats on this flight are awful, wonder why they have these seats for long haul flights, not yet all comfortable to sleep on these , I got back pain by the time I got out of the plane."
Pros: "Excellent staff, good service."
Cons: "A Long. Trip"
Cons: "THere was no wifi"
Pros: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Cons: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."
Cons: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."
Pros: "Space, food, service, handling"
Cons: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Pros: "All the stewards were so friendly and helpful. The facilities were very well serviced and so you forget that the plane was 100% full, despite long queues to the toilets. I would fly again with Qatar Air for sure."
Cons: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"
Cons: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"
Pros: "My family was happy with the service provided by Qatar airline."
Pros: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."
Pros: "Good service, plenty of entertainment options, modern aircraft."
Cons: "Seats in economy very uncomfortable for long Doha to LAX flight. When person in front of us reclines seat for entire flight, it is almost impossible to get out to stretch legs or go to restroom. At the minimum, crew should ask all passengers to raise seats during meal service as a courtesy to those behind them. This is done on other airlines."
Pros: "It was a long flight from US but was comfortable. Staff was courteous."
Pros: "Seat arrangements excellent Crews nice"
Cons: "Very disappointed about quality and frequently of food offered"
Pros: "Mi única incomodidad es que el vuelo iba repleto y fue imposible dormir en ese mínimo espacio de un asiento. Pero eso no es culpa de ellos, supongo..."
Pros: "Qatar Airways Is Fantastic Service"
Cons: "Service and Food Selection"
Pros: "Lots of space as the flight quite quiet. Very friendly staff."
Pros: "The inflight entertainment didnt work at all. Food choice was pathetic."
Cons: "Food and inflight entertainment"
Pros: "As always, Qatar Airways has new planes, comfortable seats, clean atmosphere, and pretty good leg spaces. They fly on time and land on time."
Cons: "1. Food - It was not that great, especially if you are allergic to cold. It applies to asthmatic patients like me. You have very limited choices. The only hot item in my whole tray was "chicken mixed rice". Everything else from yoghurt to fruits went waste. Can we have HOT FOODS for people like me? 2. Flight Attendants - It seemed that the flight attendants were not so experienced at handling customers. Plus, several of them had poor English. That would have been okay if they had patience to listen to me slowly. But, they seemed to be in hurry and not wait enough to understand my request properly. I was asking HOT WATER and they were repeatedly handing me COLD WATER. Plus, they could see me breathing heavily and feeling great discomfort. Nobody asked me 'ARE YOU OKAY?". It seemed, they didn't care for customers like me. I found a serious lack of CUSTOMER RESPONSIVENESS, forget PRO-ACTIVENESS among several flight attendants. Finally, I found an example of SNOBBERY in the plane. A flight attendant was asking a couple sitting next to me to fill up the FEEDBACK FORM. They looked like from Middle East but were British citizens. They didn't talk to me even though I volunteered at frist to introduce myself. The lady was especially rude to me. They were dressed like high class folks. That's it. They neither represented the hundreds of passengers, especially Indians, in the Economy Cabin, nor were they friendly to fellow passengers. It left me with a feeling that Qatar Airways attendants were judging a book by cover and asking the wrong persons to fill the form who didn't really represent their majority customers for that cabin."
Pros: "Crew Boarding"
Cons: "Food Not so comfy"
Pros: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Cons: "Boarding a bit haphazard"
Pros: "Seat leg room is very decent"
Cons: "very old planes with no wifi. Food overall was terrible. So called 5 star airline."
Pros: "Some of the crew were friendly, certainly not all of them."
Cons: "Seats were uncomfortable, food was subpar. Paid extra for a “twin” seat and after this experience I think passengers should be paid extra to sit here."
Pros: "Great seats, great crew."
Cons: "Was not anything too exciting on Entertainment with regards to movies, but personal choice really."
Pros: "All good"
Pros: "the food is amazing"
Cons: "The crew"
Pros: "The crew were attentive and friendly."
Pros: "Flight was quicker than expected"
Cons: "Food and the attendants"
Cons: "Read the above. Completely incompetent and dishonest company"
Pros: "The crew"
Cons: "The chicken option dish was overdone."
Pros: "Lovely staff....nice food have had worse. Found the seats very comfy as an average size person.Would fly with Emirates again thanks guys x"
Pros: "very good as expected"
Pros: "Service was excellent"
Cons: "Veg food needs to be improved in ROME-DUBAI Sector."
Pros: "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
Cons: "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"
Cons: "Water leaking into 52 and 53. Wet socks"
Pros: "Good, entertainment & comfort"
Cons: "Crew not bad"
Cons: "They changed my pre reserved seat without telling me and I was by the bathroom. Super uncomfortable the entire flight."
Pros: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"
Pros: "Excellent trip"
Pros: "I got upgraded to business class"
Cons: "Being late and have 24 layover at Dubai . Am still at dubai"
Pros: "Nothing. Bad crew."
Cons: "No option for vegetarian food on the menu. I had booked vegetarian meal option when I booked tickets, but by the time they got to my seat, I was told there is no more veggie meal left.. it happened with both dinner and breakfast. I asked the flight attendant to substitute some fruits for the egg, so that I can eat something. They said at 30000 feet altitude, the options were limited. I told him, so are my options limited, and running out of veggie food is not my problem, when I had booked veggie meal at 30000 feet and a flight duration of 16 hours. The attitude of one flight attendant "Ahmed" was horrible. He was never helpful, mean to passengers and would not offer any solution to any problem... I was travelling with an infant, and he refused to fill a bottle of water to prepare milk, and said that I had to wait until they finished their ongoing service.."
Pros: "Nothing very hard to like anything. When traveling in disconfort"
Cons: "The seat I was given. I should have been given the option to select a seat when my money was taken"
Pros: "Friendly crew members. Wonderful service. Great entertainment. Excellent service all round."
Pros: "On time and Crew was helpful otherwise"
Cons: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"
Pros: "Attentiveness and kindness of staff."
Cons: "Can't transfer miles."
Pros: "Crew very good"
Cons: "Too cold. Food not very good"
Pros: "Excellent service in flight and nice food"
Pros: "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
Pros: "Overall was good"
Cons: "Didn't live up to expectations. Halfway through a 10 hour flight the entertainment system went down. It took a few times of calling the stewards to actually communicate the issue and inexplicably the system was never reset until 15 minutes before landing. I understand things happen but communication was lacking and slow."
Pros: "Everything i mean whats there not to like ?"
Pros: "We love Emarites Airlines Service"
Cons: "When boardiing at Dubai entry used one gate with steps this was a minor inconvenience wth the friendly helpful assistance of the flight attendants."
Pros: "Everything I have come to expect on Emirates Economy, except for boarding and disembarking the aircraft involving bus journeys - and the condition of my suitcase on arrival."
Cons: "1. Use of buses on departure and arrival. The length of the bus journey from the terminal, in a vehicle with no seats, made me suspect we were going the whole way to Geneva by bus. 2. Don't know whether Fly Dubai or Emirates are to blame but my suitcase (a top grade modern Samsonite) was a mess by the time it reached Geneva, with rubber seal on one side of the zip peeled back and almost off. Why can't airlines and terminals ensure baggage is treated with care and respect?"
Pros: "The great customer service once on board was outstanding... great amenities and prompt return of requests..."
Cons: "The Airline Denied my WhiteWater Kayak then Allowed 12 hours later 2 Kayaks of equal proportions. My whole trip was focused on having this kayak.. it forced our trip into confined abilities and completely took away from my overall experience in Africa... I want a free flight with a boat.. I can give you flight details of my last flight takken .. What do you say..?"
Pros: "Airbus 380 is my favorite plane; the entertainment selection was very good."
Cons: "Dinner featured a salad of potatoes and green beans and the entree included potatoes and green beans, a repetition that seemed odd. According to the printed menu, the passengers had a choice of lamb or chicken, but I only heard the flight attendant offering chicken - no mention of lamb. The food was much better on the Rome to Dubai leg of our trip, as was the service."
Pros: "It was very comfortable for a 14 hour flight."
Cons: "I didn't like the fact that they ran our of my selection of breakfast. We were seated midway on the plane and my breakfast selection ran out before they got to my section."
Pros: "Everything they have offered."
Cons: "The in-flight crew was rude and aggressive. Also there was no communication or announcement regarding the delayed flight. Food was substandard. We've had much better experience with emirates in the past. Next time perhaps we will opt for another airline ."
Pros: "Food was decent."
Cons: "Super cramped plane, and they managed to lose my luggage in Dubai. Thanks for that!"
Pros: "I liked the crew and the attitude of staff"
Cons: "All flights were delayed Boarding experience is not that great Not sufficient leg room, so cramped up Food was very average"
Pros: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Cons: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."
Pros: "Everyone was very friendly and the meals were more than one would expect (still airplane food though). In flight entertainment was pretty robust and the inflight care packages (sleep mask, toothbrush/paste) were a nice touch. Although my wife and I were jealous of the business class luxury we were very satisfied with our 15 hour flight."
Cons: "no complaints!"
Pros: "Compare Air Portugal who flew this part to Emirates is like comparing chalk and cheese. Air Portugal need to up their game."
Cons: "Cramped, very poor boarding. TAP should reduce the recline of the seats to give more comfort for those behind. More and more airlines are reducing the recline to save annoyance to others."
Cons: "Business class was beyond amazing"
Cons: "My seat was broken and did not recline My luggage did't arrive and i had a conecting fly the same day to Buenos Aires and this create a big problem for me I hope i will receive my luggage son"
Cons: "Us passengers are obviously an inconvenience to the crew"
Pros: "on borad crew Food entertainment plane"
Cons: "wheel char request poorly managed in Dubai and Amman Seating area next to crying children for 5 hrs + is horrible"
Pros: "Service has become repulsive and terrible that a frequent traveling in Emirates like me for past 15 years is considering to find an alternative."
Cons: "Service, the interior and almost everything is poorly managed. The inflight after ringing the call bell for 10 minutes, was disgruntled to attend to us, literally screamed at us saying she was busy in the back and we need to be patient. She took an additional 10 minutes to bring us some water. Her attitude was inexcusable and offensive. I have been a loyal flyer making at least 2 travels in a year with Emirates and I'm ready to switch now."
Pros: "The fly was fine as usual"
Cons: "Not Emirates fault but they open my bags and made a mess with the presents for my family"
Pros: "Our company has used emirates in the past ( business class) ..this flight was a last minute decision so was booked in economy. We had seats in row 52 BC - a bulkhead outside the mid galley ....it was an incredible experience to watch the crew start eating from containers, peeling apples and making salads from a plastic bag before the passengers were served. The flight attendants when not eating were taking selfies ...so much for the "emirates experience. The curtain was drawn once for about 15 minutes between our seats and tghe galley area. I was so amazed at the lack of professionalism and the amount of food consumed by the attendants I took photos of the constantly stuffing food in their moths and then trying to speak to passengers."
Cons: "See above comments."
Pros: "Friendly crew, good food and plenty of it, and great selection of TV and movies to chose from. All for free and I sat in coach."
"Hi. You canceled my trip and now you are asking me for review? Check my trip record and you will have my review. Call your customer service and you will have the answer. This was the worst experience in my life. Sorry for you."
Pros: "The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination."
Pros: "Entertainment was great, excellent movie selections, and games."
Pros: "Great flight"
Pros: "It was ok."
Pros: "Seat was comfortable"
Cons: "Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps"
Cons: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."
Cons: "Very hot on board"
Pros: "I was offered to check in my carry on, it was nice."
Cons: "I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience."
Cons: "We were happy with everthing"
Pros: "Crew was kind and gracious."
Cons: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."
Pros: "The space of the seat is wide. Nice chocolate."
Cons: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."
Pros: "Brand new plane and SUPER comfortable (even in coach!)."
Pros: "Left on time. Quick flight."
Cons: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."
Pros: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."
Pros: "Liked the flight arrangements as convenient. Although left Zurich little bit late, made up time as OK. Thanks for the great experience in using your services."
Cons: "Seating room is very tight, especially for someone who is over 6 feet tall. Wished I alerted Swiss Air in desire to have exit row seats."
Pros: "Everything! Very professional, great food"
Pros: "Good and fast service"
Cons: "The size you allow for the hand baggage is insufficient"
Pros: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Cons: "Boarding and in-flight experience were excellent."
Pros: "Short flight and they handed out chocolate"
Cons: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"
Pros: "Cabin crew were friendly, efficient, courteous Refreshments generous and excellent. Good movies."
Cons: "Rather than boarding economy passengers by row number, there is a free-for-all at the gate, and tedious blockage in the aisles as passengers wait for others to place carry-on luggage. More leg-room than United, but still a bit crowded for tall people. VERY BAD DESIGN of arm-rests, which do not go up all the way into the seat but instead jut out at an angle."
Pros: "Flight was fine"
Cons: "Check in at Nuremberg terrible"
Cons: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"
Pros: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Cons: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"
Pros: "Swiss choclade"
Pros: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Cons: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."
Pros: "nice chocolate."
Cons: "The tv screen for my seat was semi-broken, and the UI for it was poorly designed or just old. Lufthansa was much better."
Pros: "short travel time"
Cons: "the landing was way too drastic. The pressure during landing was not gentle and I had a real hard time trying to allow my hearing to come back. The blood pressure in my head felt like my head would explode. My head hurt for a long time. Did not like the flight at all."
Pros: "No assists"
Cons: "Poor service"
Pros: "Prompt and business like"
Cons: "As a business passenger I was told to go to the Avianca lounge this lounge is not Swiss standards the man sitting next to me was in a t shirt and swim shorts I started flying all over since 1952 most in the back so sorry to see such relaxed protocols"
Pros: "Swiss is always a tad nicer than the alternatives"
Pros: "A snack was actually served on board! With a beer if desired."
Cons: "Change of planes at gate produced some boarding confusion."
Pros: "The plane was comfortable. The headrest was great and the seat pitch and recline were decent. I was able to sleep better with Swiss than with other airlines like Lufthansa or Delta. They are much better overall for sure. The food and staff were excellent! The food quality is very good compared to the other airlines. The cabin crew are always passing around water and chocolates throughout the flight. They were friendly and helpful as well. The pilots were also very good. We had no rough turbulence and their landing skills were amazing."
Cons: "The boarding procedures could be improved. They don't have zones and everybody just line up. Families with small children are not accomodated first."
Pros: "EXCELLENT LEG ROOM"
Pros: "The crew was entertaining and pleasant. The flight was short and easy."
Pros: "Best flight crew experience ever"
Pros: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Pros: "The flight was very good what I didnt like in that when i booked the flight it never said that my ticket wouldnt be able to add lifemiles for star alliance. That was only the reason i chose this airline. When i ask about my lifemiles the answer was that my class of ticket didnt get any lifemile. I felt cheated. You should put it somewhere visibly so the person knows before booking. If i knew it before i never chose this airline."
Pros: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Cons: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."
Pros: "Crew is very friendly Drinks quality is acceptable Comfortable airplane seats"
Cons: "Both flights from Swiss (from Münich to Zürich and the flight in the opposite direction) were delayed by 30 min and 1h, respectively."
Pros: "The plane was remarkable and the service was excellent!"
Cons: "The wifi on the plane was horrible."
Cons: "They lost my luggage, had a problem with my connecting flight to Ottawa. I arrived 4 hours later at the end."
Pros: "Nothing! It was the first day of our honeymoon, and it was ruined by Swiss."
Cons: "This (attempted) flight was like living a nightmare. The aircraft had a problem with the A/C, so we sat in the extremely hot aircraft on the tarmac for 2 hours while they tried to fix the problem. Then, when we were finally told that the aircraft could not fly, the Swiss staff said that we were "not allowed" to leave the aircraft. After stressed passengers confronted the crew demanding to be let off the aircraft, we went back into the terminal to wait for hours in line as just two Swiss staff filled out hotel vouchers by hand for over 200 passengers. Adding insult to injury, we were then told to wait for a hotel shuttle at the curb, despite the fact that the shuttle had stopped running hours earlier at midnight. I didn't fly to Switzerland until the next day, losing hundreds of dollars on a missed hotel stay in Zurich, and travel plans. And it was an awful start to my honeymoon. The way the Swiss staff treated us was unconscionable and insulting. They have not responded to my several written complaints, so maybe Kayak can help!!!"
Pros: "Spacious and good food"
Pros: "Got upgraded to business class and had the best flight of my life!"
Pros: "Flight was cancelled. Had to sleep in Zurich overnight. Airline covered the hotel and dinner bill though"
Cons: "Next morning the flight was delayed . Lost time in Rome and a night in Rone hotel"
Cons: "Once again, my flight was late. Four out of the last five trips to Barcelona Swiss had a significant delay (longer than the duration of the trip itself) on at least one of the segments. It's getting a bit hard to believe actually."
Cons: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."
Airlines flying to Rome have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Rome
Masks required on board, masks provided on flights to Rome
Social distancing seating
Middle seats unavailable to book on flights to Rome
Testing for antibodies, testing for symptoms for flights to Rome
Waiving of change fees. Search flexible flights to Rome