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Cons: 1- To present more than 2 choices of meals, either the main meals or snacks, like Kuwait

Pros: It’s OK

Cons: Need improvements

Pros: Good crew that did a fine job in accommodating economy customers during a two hour delay.

Cons: No seat back entertainment, but this is perfectly fine considering it was an Airbus A320 on a 3 hour red-eye flight.

Cons: Sure

Cons: Flight was a little long!

Pros: Everything was very good and comfortable. I really enjoyed my journey. Thanks.

Pros: The crew was very good. Seat was comfortable.

Cons: Running water in the bathroom.

Pros: Good

Cons: Good

Pros: Price

Cons: Meals, Bathrooms.

Pros: Nothing to like, seats are cramped and worn out.

Cons: No subtitles or closed captioning on movies or TV programs

Cons: Chairs are small

Cons: Hi flight Manchester to Muscat was good . Air craft Muscat to lahore was too old and very small . The main thing happed no baggage arrived they have lost it or will arrive after 2 / 3 days ... please help to find out my baggage.

Pros: Crew was attentive - the service from SJC is much better than SFO - less crowded etc. New 787 and Premium Econ is great.

Pros: Plane was clean

Cons: Food could be better!

Pros: Crew is very attentive and working hard during trying times.

Cons: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.

Pros: Crew was good. Seats comfortable.

Cons: The ear plugs connection to the screen was not working 100%. Overall good flight, better than any of the American carriers,

Pros: The crews were very polite and efficient.

Cons: The seats were excellent, but the storage and configuration below the Airbus equivalents.

Pros: Crew and beverage options were great.

Cons: Seats could have been more comfortable. And slightly more leg room would have been preferred for a 14hr flight.

Pros: Clean, roomy and peaceful flight

Cons: Not being 20min late and having NO ground announcement about the delay and impact on connecting flights. When I suggest to a staff member that perhaps they should keep customers informed, they said they couldn’t because they didn’t know. They helpfully suggested I google for information! Seriously!

Cons: Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get